Page 14 of 34 · complaints 651–700 of 1,686

2001 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Structure › Frame and Members
Filed Jan 5, 2011126,000 milesPA

WHILE DRIVING ON A LOCAL ROAD AT APPROXIMATELY 35 MPH, MY 2001 FORD WINDSTAR BROKE DOWN AND WAS IMMOBILE. AFTER BEING TOWED AND INSPECTED BY A REPAIR SERVICE, THE CAUSE WAS DETERMINED TO BE THE FRONT SUBFRAME. THE FRONT PASSENGER SIDE TIRE WAS FACING RIGHT WHILE ALL OTHERS WERE FORWARD FACING. THIS EASILY COULD HAVE RESULTED IN SERIOUS INJURY OR A CRASH IF OTHER VEHICLES HAD BEEN NEAR OR HAD THE VEHICLE BEEN TRAVELING AT HIGHER SPEED. *TR

Wheels
Filed Jan 5, 2011137,375 milesMD

GOVERNMENT HAS NEVER ANSWERED ODO 10252007 (LIFE THREATENING FORD 2001 WINDSTAR AXLE DEFECT. *TR

Suspension
Filed Jan 4, 201187,160 milesMI

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE RIGHT FRONT PASSENGER WHEEL ASSEMBLY WAS CORRODED AND RUSTED FROM THE FRAME WHICH CAUSED THE WHEEL TO FALL OFF. THE VEHICLE WAS REPAIRED AT A LOCAL REPAIR SHOP. THE DEALER STATED THAT THERE WERE NO RELATED RECALLS. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 87,160.

Structure › Frame and Members
Filed Jan 4, 2011128,000 milesVT

I HAD TO REPLACE THE SUBFRAME ON MY 2001 FORD WINDSTAR. *TR

Structure › Frame and Members
Filed Jan 4, 2011155,000 milesNJ

2001 FORD WINDSTAR CONFISCATED BY DEALER DURING RECALL INSPECTION ON 11/10/2010 DUE TO CRACK IN REAR AXLE. AS OF 01/04/2011, NO PARTS ARE AVAILABLE OR EXPECTED TO BE AVAILABLE IN THE NEXT FEW WEEKS. I AM CONCERNED ABOUT THE MOUNTING COSTS OF THIS CONFISCATION INCLUDING LOSS OF USE OF VEHICLE, REDUCED VEHICLE VALUE EVEN AFTER POSSIBLE REPAIR, COST OF INTERIM RENTAL VEHICLE, LACK OF COMMUNICATION BY FORD AND THE DEALERSHIP. *TR

Structure › Frame and Members
Filed Jan 3, 2011105,000 milesNY

I WOULD LIKE TO REPORT A RECURRING PROBLEM THAT I HAVE HAD WITH MY FORD WINDSTAR 2 YEARS AGO WHILE PULLING OUT OF A PARKING SPACE THE FRONT RIGHT CONTROL ARM PULLED FREE FROM THE SUB-FRAME ON MY WINDSTAR. FORTUNATELY NO ONE WAS HURT. I HAD THE SUB-FRAME REPLACED WITH ANOTHER USED FRAME BY A LOCAL MECHANIC. LAST FRIDAY I TOOK THE VAN TO THE LOCAL FORD DEALER TO TAKE CARE OF THE MOST RECENT RECALL ON THE REAR AXLES. THE DEALERSHIP CALLED ME AT HOME AND TOLD ME THE FRONT SUB-FRAME WAS SEVERELY ROTTED AND THE RIGHT CONTROL ARM WAS BARLEY HOLDING ON TO THE FRAME. THEY DEEMED THE VEHICLE UNSAFE TO DRIVE. I HAVE PULLED THE VEHICLE FROM THE ROAD UNTIL I CAN GET IT FIXED. I FEEL FORTUNATE THAT IT DID NOT BREAK AT HIGHWAY SPEED WITH MY WIFE AND THREE KIDS IN THE VAN. *TR

Structure › Frame and Members
Filed Jan 2, 2011140,000 milesCT

WE OBSERVED CLUNKING IN THE FRONT END PRIOR TO THE FAILURE. WHILE TURNING THE WHEEL TO THE RIGHT TO PARK, A LOUD NOISE WAS HEARD IN THE FRONT END. AFTER THAT, THE STEERING WHEEL WAS TURNED RIGHT WHILE THE CAR WAS GOING STRAIGHT DOWN THE ROAD. AFTER INSPECTION, THE PASSENGER SIDE ATTACHMENT POINT FOR THE SUB-FRAME WAS ROTTED OFF AND SEPARATED FROM THE MOUNT. SUBSTANTIAL CORROSION WAS ALSO NOTED ON THE DRIVE AND PASSENGER SIDE CONTROL ARM ATTACHMENT POINTS. *TR

Structure › Frame and Members
Filed Jan 2, 2011181,000 milesOH

ON DECEMBER 27TH, MY WIFE HAD HER FORD WINDSTAR LX RECALL ON THE REAR AXLE FIXED AT JIM KIEM FORD IN HILLIARD, OHIO. SHE ALSO WANTED FORD TO LOOK INTO A REALLY BAD NOISE THAT SHE WAS HEARING IN FRONT WHEN SHE WAS TURNING. IT WAS A LOUD BANGING NOISE. JIM KIEM FORD TOLD US THAT THE SOUND THAT WE HEARD WAS THE SUB-FRAME. THEY SAID THE SUB-FRAME WAS RUSTED AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. THEY SAID THAT THE ENGINE MIGHT FALL OUT OF THE CAR! MY WIFE AND CHILDREN HAVE BEEN USING THIS VAN EVERYDAY. I HAVE READ MANY WINDSTAR OWNERS COMMENTS ONLINE ABOUT THE SAME PROBLEM. WHAT DOES IT TAKE TO GET A RECALL? DO CHILDREN HAVE TO DIE! *TR

Service Brakes, Hydraulic
Filed Dec 31, 2010FL

VEHICLE MAKES A GRINDING NOISE ON THE FRONT PASSENGER SIDE. WHILE TURNING AS WELL AS A HISSING NOISE/CLICKING NOISE. ALSO MY ABS LIGHT AND EMERGENCY BRAKE LIGHT ARE ALWAYS ON AND THEY NEVER TURN OFF. *TR

Suspension › Rear
Filed Dec 30, 201075,000 milesNY

I HAVE A FORD WINDSTAR 2001 MINI VAN AND I LIVE IN NEW YORK STATE. ON DECEMBER 7TH, 2010, AS I WAS PULLING LEFT INTO A PARKING SPACE I HEARD A LOUD CRACKING SOUND. (AT FIRST I THOUGHT I HAD ROLLED OVER A VERY LARGE PIECE OF ICE) I AGAIN PROCEEDED TO PULL IN, BUT MY CAR WOULD NOT MOVE. (ENGINE WAS STILL ON) I GOT OUT AND FOUND 3 OF MY TIRES FACING LEFT AND 1 FACING RIGHT. I CALLED AAA AND WAS PREPARING TO HAVE IT TOWED TO A MECHANIC. WHEN THE DRIVER/MECHANIC FROM AAA, INFORMED ME THAT THE LOWER CONTROL ARM (DRIVE ARM) HAD TORE AWAY FROM THE MAIN FRAME (FRONT AXEL) AT THE FRONT OF THE CAR, AND HAD TORE AWAY ALL OF THE DRIVING MECHANISMS AND WOULD NEED A WELDER FIRST , NOT A MECHANIC . SO I HAD HIM TAKE IT TO A LOCAL WELDER. HE WAS ABLE TO FIND SOME CLEAN METAL TO WELD IT BACK ON AND THEN RECOMMENDED I TAKE IT TO A MECHANIC TO FINISH UP WITH EVERYTHING ELSE THAT WAS NEEDED. THE MECHANIC TOLD ME THAT IT WOULD NEED A CV JOINT AND THE LINKAGE FOR THE TRANSMISSION IN ORDER TO HAVE IT WORKING AGAIN. I HAVE NEVER HAD ANY ISSUES WITH THE ENGINE, OR TRANSMISSION PRIOR TO THIS DAY. AND THE CAR HAS VERY LITTLE RUST ON IT'S BODY. SO I WOULD HAVE NEVER THOUGHT TO LOOK UNDERNEATH FOR ANY. AND BECAUSE IT WAS ALWAYS MAINTAINED WELL, A MECHANIC WAS HARDLY EVER UNDER HER TO SEE IF THERE WAS ANY POSSIBLE DAMAGE EITHER. SHE HAS LESS THAN 75,000 MILES ON HER SO I NEVER EXPECTED THIS TO OCCUR. I HAVE FILED A REPORT WITH FORD AFTER THE INCIDENT BUT ALL THEY COULD SAY WAS THANK YOU AND THEY'LL MAKE A

Electrical System
Filed Dec 30, 201062,100 milesMI

INTERIOR LIGHTS COME ON AT RANDOM , DRIVING AT NIGHT CAUSES PROBLEM. *TR

Structure › Frame and Members
Filed Dec 29, 2010126,000 milesVA

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE PULLED TO THE RIGHT AND THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER STATED THAT THE FRAME ON THE FRONT DRIVER SIDE WAS SEVERELY RUSTED BEYOND REPAIR. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

Suspension › Front
Filed Dec 29, 201056,858 miles00

WHILE SWITCHING FROM REAR DRIVE TO FORWARD DRIVE, BIG NOISE WAS HEARD. UNABLE TO DRIVE CAR AFTER DUE TO FRONT WHEEL SUSPENSION BREAK, PASSENGER SIDE. FRONT SUSPENSION WAS REPLACED. *TR

Service Brakes, Electric
Filed Dec 29, 201093,524 milesCA

ABS FAILURE - 2001 FORD WINDSTAR. *TR

Service Brakes, Hydraulic
Filed Dec 28, 201090,000 milesCA

BRAKING DISTANCE SUDDENLY INCREASED WE HAVE NOTICED THAT THE BRAKING SYSTEM ILLUMINATES THE ABS AND BRAKE LIGHT INTERMITTENTLY AND THERE IS A CORRESPONDING FAILURE OF THE ABS SYSTEM THAT PREVENTS IT FROM WORKING PROPERLY. FORTUNATELY, WE HAVE NOT YET HAD AN ACCIDENT AS A RESULT OF THE FAILURE, BUT WE HAVE ALSO NOT YET REPLACED THE SYSTEM TO FIX IT. *TR

Structure › Frame and Members › Underbody Shields
Filed Dec 28, 201085,958 milesIN

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONT PASSENGER SIDE TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT SHE WOULD NEED TO REPLACE THE SUB FRAME AND CRADLE ASSEMBLY DUE TO RUSTING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,958. UPDATED 03/02/11 *BF UPDATED 04/28/11

Structure › Frame and Members
Filed Dec 28, 201095,000 milesIA

THE FRONT END OF MY 2001 FORD WINDSTAR MAKES A LOT OF NOISE LIKE IT IS GOING TO FALL APART. I'M AFRAID BECAUSE MY REAR AXLE BROKE IN 2 PIECES GOING 65 MPH ON THE INTERSTATE. I'M SURE SOMETHING IS GOING ON WITH MY FRONT SUBFRAME. HOW DO WE GET THIS INVESTIGATED? *TR

Service Brakes, Hydraulic
Filed Dec 28, 201052,000 milesUT

THE WARNING LIGHTS FOR THE ABS SYSTEM ON MY 2001 FORD WINDSTAR ARE COMING ON MUCH MORE OFTEN NOW. OVER THE PAST COUPLE OF YEARS THEY WOULD COME ON ONLY VERY INFREQUENTLY, MAYBE ONCE A WEEK AND ONLY AFTER HAVING DRIVEN FOR AN HOUR OR SO. NOW THEY COME ON WITHIN MINUTES, THOUGH THEY STILL DO NOT COME ON IMMEDIATELY. NOW THAT IT IS WINTER I HAVE NOTICED THE BRAKES LOCKING UP AND SENDING ME INTO A SKID WHENEVER THERE IS SNOW OR ICE ON THE ROAD. THE PROBLEM IS GETTING VERY BAD AND I FEAR FOR THE DAY WHEN THE BRAKES GO OUT COMPLETELY AND I DO HAVE AN ACCIDENT. *TR

Structure › Frame and Members
Filed Dec 27, 201095,713 milesOH

2001 FORD WINDSTAR RIGHT LOWER CONTROL ARM MOUNT FAILURE. JUST DRIVING DOWN THE ROAD WHEN I NOTICE MY STEERING WHEEL WAS NOT CENTERED, SLOWED DOWN UNTIL I GOT INTO PARKING LOT. WENT TO TURN AND LOST DRIVE, LOOKED AT FRONT END AND RIGHT TIRE WAS POINTING TO RIGHT AND LEFT TIRE WAS STRAIGHT, LOOKED UNDER VAN AND SAW THAT MOUNT HAD COME OFF FRAME AND AXLE PULLED OUT OF TRANSMISSION. HAD VAN TOWED BACK TO MY HOUSE. WENT RIGHT TO MY COMPUTER TO SEE IF THERE WAS ANY COMPLAINTS ABOUT FRONT END FAILURE AND THEIR IS. WAS GOING TO HAVE VAN REAR AXLE CHECKED PER RECALL BUT CAN'T EVEN GET IT TO FORD DEALERSHIP FOR THAT. CALLED FORD AND THEIR IS NO HELP. I AM A MECHANIC AND HAVE NEVER SEEN A MOUNT COME OFF A FRAME LIKE THIS. THIS VAN HAS ALWAYS BEEN PARKED IN A GARAGE AND WASHED AT A HIGH PRESSURE WASH WITH UNDER CAR RINSE. I THINK THIS IS POOR METAL OR A POOR DESIGN. *TR

Structure › Frame and Members
Filed Dec 27, 2010141,328 milesFL

WHILE ON A FAMILY TRIP TODAY IN MY 2001 FORD WINDSTAR I NOTICED AN EXTREMELY LOUD GRINDING /RUBBING NOISE COMING FROM THE FRONT PSGR. SIDE, WHEN I RETURNED HOME I TOOK IT TO THE SHOP IMMEDIATELY WHERE I WAS TOLD THAT THE SUBFRAME HAD COMPLETELY RUSTED THROUGH ON THE PASSENGER SIDE AND WAS NEARLY THROUGH THE OTHER SIDE AS WELL AND WAS TOLD THAT MY ENTIRE FAMILY HAD BEEN AT RISK OF INJURY OR DEATH HAD THE OTHERSIDE FAILED AS WELL, AND TO STOP DRIVING IT IMMEDIATELY AND THAT IT WOULD COST IN EXCESS OF $2000 TO FIX. MY ANGER AND HORROR MULTIPLIED WHEN WHILE TRYING TO LOCATE AFFORDABLE USED REPLACEMENT PART ONLINE I DISCOVERED THAT FORD HAS RECEIVED MANY COMPLAINTS ABOUT THIS SAFETY ISSUE, HOW DARE THEY PUT MY LOVED ONES AND COUNTLESS THOUSANDS OTHER AT RISK BECAUSE THEY USED DEFECTIVE OR SUBSTANDARD PARTS. I WILL BE CONTACTING FORD DIRECTLY TO FIND OUT WHAT THEY INTEND TO DO TO CORRECT THIS ISSUE AND APPRECIATE ANYTHING THE NHTSA CAN DO TO HELP EXPEDITE THE RECALL OF SAID PARTS. *TR

Structure › Frame and Members
Filed Dec 23, 2010160,000 milesNJ

AFTER MAKING A RIGHT HAND TURN HEARD A THUMP NOISE. WHEN TRYING TO COMPLETE THE TURN AND STRAIGHTEN OUT THE WHEEL,THE CAR JUMPED TO THE LEFT AND ENDED UP IN THE MIDDLE OF A TWO LANED ROAD. AFTER HAVING VEHICLE TOWED TO SHOP WAS INFORMED THAT FRONT SUBFRAME HAD RUSTED OUT, CAUSING AXLE TO DISENGAGE FROM FRONT RIGHT TIRE RENDERING VEHICLE INOPERABLE. COULD NOT PUSH VEHICLE TO SIDE OF ROAD. HAD TO WAIT FOR POLICE VEHICLE TO PUSH TO SIDE OF ROAD.*LN

Structure › Frame and Members
Filed Dec 22, 2010112,000 milesNJ

I OWN A 2001 FORD WINDSTAR. A LITTLE OVER A YEAR AGO I WAS DRIVING WITH MY FAMILY SOUTHBOUND ON THE HENRY HUDSON BRIDGE, DRIVING TO MANHATTAN FROM THE BRONX IN NYC. I WAS PROCEEDING AT APPROXIMATELY 50 MPH, THE SPEED LIMIT FOR THAT ROAD. I WAS DRIVING ALONG WHEN ALL OF A SUDDEN THE ENTIRE FRONT END OF THE VEHICLE COLLAPSED. THE FRONT-END SUB-ASSEMBLY COMPLETELY FAILED! I LOST COMPLETE CONTROL OF STEERING FOR THE VEHICLE. THE VEHICLE BEGAN TO SWERVE, BUT I WAS ABLE TO APPLY THE BRAKES AND EVENTUALLY STOP THE VEHICLE BEFORE A COLLISION WITH OTHER VEHICLES OCCURRED. THE ENTIRE FRONT-END SUB-ASSEMBLY HAD TO BE REPLACED. THE REPAIR WORK, INCLUDING PARTS AND LABOR, COST ME APPROXIMATELY $2,000.00 OUT OF POCKET. I CONTACTED THE FORD DEALER WHERE I BOUGHT THE VEHICLE, BUT THEY REFUSED TO COMPENSATE ME FOR THE DAMAGES. I JUST READ AN ARTICLE IN THE WALL STREET JOURNAL THAT THE NHTSA IS INVESTIGATING FORD MOTOR COMPANY FOR THIS VERY PROBLEM. *TR

Suspension › Front
Filed Dec 22, 2010118,000 milesWI

I OWN A 2001 FORD WINDSTAR THAT I RECENTLY HAD THE SUBFRAME REPLACED AS IT HAD CORRODED THROUGH ON THE RIGHT SIDE OF THE SUBFRAME. I NOTICED THE FAILURE OF IT WHILE DRIVING. I HEARD A LOUD CLUNK AND THEN MY STEERING WHEEL ABRUPTLY TURNED TO THE RIGHT AND THE FRONT END STARTED VIBRATING SIMILAR TO WHEN THE FRONT END IS OUT OF ALIGNMENT. I WAS TRAVELING AT A LOW RATE OF SPEED WHEN THIS OCCURRED AND ID NOT RESULT IN A CRASH, BUT MADE THE VEHICLE UNDRIVEABLE.

Suspension › Front
Filed Dec 22, 201062,800 milesMI

WE HAD JUST LEFT THE EXPRESSWAY. WE PULLED INTO A PARKING LOT AND WENT TO TURN INTO A PARKING SPACE AND THE SHAFT WHICH WAS ATTACHED TO THE WHEEL CONNECTING IT FROM THE FRAME TO THE WHEEL, BROKE AT THE POINT OF THE FACTORY WELD CAUSING THE WHEELS TO DO THE "SPLITS"AND PULLING OUT THE DRIVESHAFT FROM THE TRANSMISSION. THE DEALER CALLED THE CAR "TOTALLED" .THIS CAR IS IN GREAT CONDITION EXCEPT FOR THE METAL SOCKET HOLDING THE TIE ROD FROM THE WHEEL TO THE FRAME ALLOWING THE DRIVE SHAFT TO BE YANKED OUT. THIS IS A FACTORY WELD THAT BROKE AND IF IT HAD BROKEN WHILE ON THE FREEWAY, WE COULD HAVE BEEN KILLED. FORD MOTOR REFUSED TO DO ANYTHING TO REMEDY THE SITUATION. *TR

Service Brakes, Electric
Filed Dec 22, 2010100,000 milesKS

2001 FORD WINDSTAR ABS AND BRAKE LIGHTS KEEP COMING ON FOR NO REASON. MIGHT COME ON WHEN HITTING BUMPS AND MIGHT NOT. I HAVE HAD MECHANIC LOOK AT ISSUE. MANY FAILURES REPORT. ENDED UP BRAKE RELAY/CONTROL MODULE IS BAD AND NEEDS REPLACED. APPROX. FIX $1200 WHICH EXPLAINS WHY FORD WON'T ADMIT ISSUE.. MY NIECE HAD SAME VAN SAME ISSUE INSTEAD OF DEALING WITH IT SHE TRADED VAN IN. LIGHTS DON'T STAY ON ALL THE TIME BUT BOTH COME ON AT SAME TIME AND GO OFF AT SAME TIME. MECHANIC SAID BRAKES WILL WORK BUT NO ABS AVAILABLE WHEN LIGHT IS ON. I WOULD THINK FORD WOULD RECOGNIZE THIS AS SAFETY ISSUE. PROBLEM HAS EXISTED FOR APPROX. 2 YEARS OR MORE ON THIS VAN. WE HAVE OWNED FOR APPROX. 6-7 YEARS. *TR

Service Brakes, Hydraulic
Filed Dec 22, 2010136,000 milesAL

BRAKING DISTANCE SUDDENLY INCREASED.*TR

Suspension › Rear
Filed Dec 21, 2010MA

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTICE IN REFERENCE TO RECALL 10V385000 (SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY). SHE HAS CONTACTED THREE DIFFERENT DEALERS IN HER AREA WHO INFORMED HER THAT THEY HAVE A WAITING LIST IN WHICH SHE WOULD NOT BE ABLE TO GET IN FOR A REPAIR UNTIL FEBRUARY OF 2011. THE MANUFACTURER WAS CONTACTED AND ADVISED HER TO DRIVE 200 MILES AWAY FROM HER AREA WITH A UNSAFE VEHICLE.

Service Brakes, Hydraulic
Filed Dec 21, 2010130,248 milesTX

DRIVING FORD WINDSTAR VAN IN WARM WEATHER. ABS FAILURE LIGHT ILLUMINATES ON DASH ON A DAILY BASIS IN SUMMER. DOWNLOADED ERROR CODES; CLEANED ECU FOR ABS. *TR

Power Train › Driveline
Filed Dec 18, 201057,000 milesNJ

I HAVE WINDSTAR 2001. MY BRAKE LIGHT AND ABS LIGHT WERE ON. I SEARCHED THE INTERNET AND FOUND THAT THERE WAS A RECALL ON THE AXLE, THAT MAY HAVE SOMETHING TO DO WITH THE LIGHTS BEING ON. THIS WAS IN SEPT. 2010. I WENT TO THE DEALER,THEY TOLDME THE AXLE WAS CRACKED AND THAT THEY WOULD HAVE TO HOLD MY VAN. IT IS NOW DEC.2010,I AM DRIVING A RENTAL. NO WORD AS TO WHEN I WILL BE GETTING MY VAN BACK. FORD WANTS ME TO LOOK AT NEW CARS. MONTHLY PAYMENTS OF ABOUT $400.00. I AM SR.CITIZEN AND CANNOT AFFORD THIS. MY VAN HAS 57000 MILES, HOW SAFE WILL THIS BE WHEN I GET IT BACK? DO I NEED TO LOOK FOR ANOTHER VEHICLE. MY HUSBAND IS DESABLED AND NEEDS A LARGE VAN TO GET IN AND OUT OF. PLEASE ADVISE, SINCE THEY DON'T WANT TO GIVE ME MUCH FOR MY VAN, I AM STUCK. THE DEALER SAID THAT THEY ARE GOING TO INSTALL BRACKETS,NOT A NEW AXLE. CAN THIS BE SAFE? I HAVE NEVER HAD ANY MAJOR PROBLEMS WITH THIS VEHICLE,TIL NOW. *TR

Structure › Frame and Members
Filed Dec 17, 2010133,012 milesMA

MY WINDSTAR IS AT DEALERS FOR BROKEN REAR AXLE AND I WAS TOLD FRONT SUBFRAME IS RUSTED. *TR

Suspension
Filed Dec 17, 201093,000 milesNJ

I AM NOT A MECHANIC BUT WILL ATTEMPT TO RELAY MY BEST INTERPRETATION OF WHAT I BELIEVE HAPPENED. WHILE MY WIFE WAS DRIVING A TOTAL LOSS OF STEERING OCCURRED. VERY LUCKILY SHE WAS NOT ON A MAJOR HIGHWAY TRAVELLING AT HIGH SPEED OR IN THE PROCESS OF NAVIGATING A TURN. AFTER INSPECTION BY OUR MECHANIC IT WAS DETERMINED THAT THE CRADLE THAT SUPPORTS THE FRONT SUSPENSION FRACTURED. THIS OCCURRED ON THE FRONT PASSENGER SIDE OF THE VEHICLE AND THE FRONT AXLE CONNECTED TO PASSENGER SIDE WHEEL WAS THEN DISCONNECTED FROM THE TRANSMISSION THIS WAS EITHER CAUSED BY LOWER CONTROL ARM DISCONNECTED OR THE VICE/VERSA. THE VEHICLE LOST THE ABILITY TO TURN AND LUCKILY THERE WAS NOBODY TAILGATING AS SHE WAS FORCED TO PARK THE VEHICLE STRANDED IN THE MIDDLE OF THE ROAD. IT IS MY OPINION THAT AN EXISTING OPEN DEFECT INVESTIGATION, PE10026 , IS AN EXACT MATCH TO THE PROBLEM ENCOUNTERED. I TRIED TO RESOLVE WITH FORD BUT AT THIS TIME THEY DO NOT CONSIDER THE 100+ INSTANCES OF THIS OCCURRING AS SUFFICIENT CAUSE TO WARRANT A RECALL AND I GUESS THAT OVER THE NEXT YEAR OR TWO AS THIS COMPONENT OF THE VEHICLE CONTINUES TO AGE WE WILL SEE MORE INCIDENTS LIKE THIS. I JUST HAD THE VEHICLE SERVICED AND MY MECHANIC KNEW TO CHECK FOR THE REAR AXLE FAILURE BUT HAD THERE BEEN PROPER NOTIFICATION ALREADY IN PLACE THEY MAY HAVE BEEN ABLE TO CHECK FOR THIS DEFECT BEFORE THE VEHICLE WAS PUT BACK ON THE ROAD AT RISK OF HUMAN LIFE.

Service Brakes, Hydraulic
Filed Dec 15, 201079,000 milesNY

ABS AND BRAKE LIGHT COMES ON -- FOR NO APPARENT REASON AND GOES OFF -- VEHICLE STUTTERS AND CUTS OFF. SAFETY CONCERN, BECAUSE NEVER KNOW WHEN IT WILL HAPPEN. 2001 FORD WINDSTAR. *TR

Suspension
Filed Dec 13, 201092,431 milesMI

WHILE BACKING OUT FROM A PARKING SPACE, THE PASSENGER SIDE LOWER CONTROL ARM MOUNT SEPARATED FROM THE SUBFRAME DUE TO EXTENSIVE CORROSION. THE FRONT PASSENGER WHEEL WAS TURNED OUTWARDLY AND THE RIGHT HALF SHAFT WAS DISENGAGED FROM THE DIFFERENTIAL. WHILE RESEARCHING THIS ISSUE ON THE INTERNET, I REALIZED THE SUBFRAME SHOULD LAST LONGER THAN THE LIFE OF THE VEHICLE. FORTUNATELY FOR SOME IT HAS BEEN DETECTED WHILE IN A REPAIR SHOP FOR SOME OTHER REASON SUCH AS BRAKES, ALIGNMENT OR OTHER FRONT END WORK. UNFORTUNATELY FOR OTHERS IT HAS BEEN DISCOVERED BY MALFUNCTIONING TO THE POINT OF BREAKING AND CAUSING OTHER STRUCTURAL/MECHANICAL DAMAGE, AS WELL AS PERSONAL INJURY. I WOULD LIKE TO BELIEVE THAT FORD STANDS BEHIND ITS PRODUCT AND IS WILLING TO ISSUE A RECALL FOR REPAIR.

Structure › Frame and Members
Filed Dec 13, 2010169,000 milesNY

THE RIGHT CONTROL ARM BROKE OFF OF THE SUB FRAME WHILE BACKING OUT OF OUR DRIVE WAY. THE VAN IS NOT DRIVABLE (CONTACTING FORD TO FIND OUT WHAT CAN BE DONE). *TR

Structure › Frame and Members
Filed Dec 8, 2010182,200 milesNY

VEHICLE FRONT SUBFRAME STRUCTURE CORRODED AND CAUSED THE PASSENGER SIDE LOWER CONTROL ARM TO BREAK OFF WHERE THE MOUNTING TABS CONNECT INTO THE FRAME AND THE PASSENGER SIDE SWAY BAR MOUNT ALSO CORRODED CAUSING IT TO FAIL AT THE SAME TIME. OCCURRED WHILE DRIVING CAUSING THE CAR TO SKID AS THE PASSENGERSIDE AXLE CAME RIGHT OUT OF THE TRANSMISSION WHEN THE FRAME FAILED. *TR

Service Brakes, Electric
Filed Dec 3, 2010100,000 milesIL

FOR TWO YEARS MY ABS AND BRAKE LIGHT FOR MY 2001 FORD WINDSTAR WILL COME ON AFTER DRIVING FOR LONG PERIODS. I HAVE TAKEN TO THE DEALERSHIP AND THEY SAY NOTHING IS WRONG AND THAT IF THE ABS LIGHT IS ON IT JUST MEANS THAT THE ABS SYSTEM WON'T WORK. WELL, DRIVING IN SNOW AND ICE IN CHICAGO WITHOUT ABS IS A HUGE ISSUE. *TR

Structure › Body
Filed Dec 3, 2010140,000 milesNY

FRONT RIGHT SUBFRAME BROKE AND ALLOWED WHEEL TO BE TRAPPED IN WEELWELL VERY CLOSE TO CRASH HAD REPLACED AND USED REPLACMENT BROKE JUST OVER ONE YEAR LATER

Structure › Frame and Members
Filed Dec 3, 2010142,000 milesOH

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO MAKE A TURN, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE OUTSIDE OF THE VEHICLE. THE VEHICLE EXHIBITED A SLIGHT VIBRATION FOR A COUPLE OF SECONDS AND CONTINUED IN OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC TEST WAS PERFORMED AND THEY INFORMED THAT THE ENGINE CRADLE COMPLETELY RUSTED DUE TO CORROSION. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE MILEAGE WAS 142,000. UPDATED 12/01/2011 *LN

Steering › Linkages › Tie Rod Assembly
Filed Dec 1, 2010150,000 milesOH

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 60 MPH SHE NOTICED THAT SHE COULD TURN THE STEERING WHEEL BUT THE VEHICLE WOULD NOT CHANGE DIRECTIONS. THE VEHICLE WAS STOPPED AND SHUT OFF. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE SHE WAS INFORMED THAT THE FRAME UNDER THE VEHICLE WAS SEVERELY CORRODED AND THAT THE TIE RODS FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 150,000. THE VIN WAS UNAVAILABLE.

Suspension › Rear
Filed Dec 1, 201082,000 milesNH

2001 FORD WINDSTAR REAR AXLE RECALL. I BROUGHT MY VAN IN FOR INSPECTION FOR THE REAR AXLE RECALL (1OS13) THE FORD DEALERSHIP CONDEMNED THE VEHICLE AND I WAS PROVIDED WITH A RENTAL CAR. FORD HAS NO PARTS TO FIX THIS CONCERN AND ALSO HAS NO TIMETABLE WHEN THIS WILL BE RESOLVED. THIS IS UNACCEPTABLE TO ME AND FORD NEEDS TO STAND BEHIND THERE PRODUCTS AND SHOW LOYALTY TO THERE CUSTOMERS. *TR

Structure
Filed Nov 30, 2010140,000 milesMA

2001 FORD WINDSTAR SE: MAY 4, 2010, BACKING OUT OF DRIVEWAY, LOUD NOISE, COULD NOT DRIVE CAR. DRIVER'S SIDE REAR AXLE FRACTURED, CAR TOWED TO MECHANIC WHO REPAIRED AND REINFORCED SAID FRACTURE BY WELDING. AUGUST 2010, FORD ANNOUNCES RECALL OF WINDSTARS, ISSUES LETTERS TO AFFECTED OWNERS LATE SEPTEMBER, 2010. RECEIVED FORD RECALL NOTICE DURING THE WEEK OF OCTOBER 18, 2010. SUNDAY, OCTOBER 31, 2010, WHILE DRIVING ON SIDE ROAD (5 PASSENGERS, PLUS DRIVER) SAME LOUD NOISE, CAR IMMOBILIZED. PASSENGER SIDE REAR AXLE FRACTURED. PASSENGERS LEFT STRANDED. CAR TOWED FIRST TO RESIDENCE THEN TO DEALERSHIP ON MONDAY AM. TOLD BY DEALER THAT CAR WOULD NOT BE REPAIRED UNTIL JANUARY OR FEBRUARY, 2011 (AT THE EARLIEST) AS NO PARTS AVAILABLE. *TR

Service Brakes, Hydraulic
Filed Nov 30, 201081,000 milesMO

I HAVE A 2001 FORD WINDSTAR THAT HAS PROBLEMS WITH THE "BRAKE" AND "ABS" LIGHTS COMING ON 95% OF THE TIME. THE ISSUE HAS BEEN CHECKED BY NO LESS THAN 2 SHOPS AND BOTH HAVE DETERMINED THAT THE ISSUE IS A FAULTY ABS MODULE. AFTER SOME ONLINE RESEARCH I HAVE FOUND THIS TO BE A VERY COMMON ISSUE AND I BELIEVE THAT IT SHOULD BE INVESTIGATED. THE ABS NOT WORKING PROPERLY CAN RESULT IN ISSUES WHEN TRYING TO STOP IN INCLEMENT WEATHER. *TR

Visibility2 injured
Filed Nov 30, 2010100,000 milesNJ

2001 FORD WINDSTAR SPORT MINIVAN WAS PARKED. ONE PERSON ENTERED THRU THE DRIVERS SIDE SLIDING DOOR AND PUSHED THE BUTTON TO OPEN THE SLIDING DOOR ON THE PASSENGER SIDE. LOUD POPPING NOISE WAS HEARD AND REAR PASSENGER SIDE WINDOW EXPLODED. LARGE CHUNKS OF GLASS WERE SHATTERED BOTH INSIDE AND OUTSIDE THE CAR. MINOR CUTS FROM THE GLASS WERE SUSTAINED. WINDOW WAS REPLACED AT MY EXPENSE. *TR

Electrical SystemFire
Filed Nov 29, 2010147,000 milesMN

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT SHE NOTICED SMOKE EMITTING FROM THE INSTRUMENT PANEL. THE BRAKE AND ABS LIGHTS THEN ILLUMINATED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000.

Structure › Frame and Members
Filed Nov 26, 2010114,000 milesNY

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT STATED THAT THE SUB FRAME ON HER VEHICLE WAS COVERED WITH RUSTED AND DAMAGED. THE DEALER WAS NOTIFIED AND STATED THAT THE SUB FRAME NEEDED TO BE REPLACED. THE VEHICLE WILL BE REPAIRED BY AN AUTHORIZED DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 114,000.

Service Brakes, Electric
Filed Nov 24, 2010150,000 milesCT

ABS AND BRAKE WARNING LIGHTS ON DASH BOARD OCCASIONALLY TURN ON. ONCE ON THEY REMAIN ON UNTIL THE CAR IS RESTARTED. *TR

Suspension › Rear › Axle › Non-powered Axle Assembly
Filed Nov 23, 2010126,246 milesNH

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE HAVING THE REAR AXLE REPAIRED UNDER A RECALL 10V385000, SUSPENSION REAR AXLE, NON-POWERED AXLE ASSEMBLY; THE DEALER INFORMED THE CONTACT THAT THE FRONT SUB-FRAME ON THE VEHICLE WAS COVERED WITH RUST AND CORRODED TO THE POINT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT STATED THAT THEY DID NOT EXPERIENCE ANY PROBLEMS PRIOR TO TAKING THE VEHICLE IN TO HAVE THE REAR AXLE RECALL REPAIR PERFORMED. THE FAILURE AND CURRENT MILEAGES WERE 126246.

Structure › Frame and Members
Filed Nov 22, 2010185,000 milesIL

OUR 2001 FORD WINDSTAR STARTED MAKING A POPPING NOISE A COUPLE OF MONTHS AGO, USUALLY AT SLOW SPEEDS AND WHILE TURNING. WHEN WE HAD IT CHECKED OUT, WE WERE TOLD THE SUBFRAME HAS RUSTED THROUGH AT ONE PLACE. THIS COULD POTENTIALLY POSE A SIGNIFICANT SAFETY RISK, AS THE MOTOR MOUNTS, STEERING CONTROL ARMS, ETC., ARE ATTACHED TO THIS SUBFRAME. *TR

Service Brakes, Hydraulic
Filed Nov 21, 201080,000 milesTX

THE ABS LIGHT AND BRAKE LIGHT BOTH CAME ON SIMULTANEOUSLY. AFTER TURNING ENGINE OFF AND ON, INDICATIONS RETURNED TO NORMAL. HAPPENED AGAIN A FEW MONTHS LATER. DEALER'S SERVICE WRITER DISMISSED IT. NOW IS HAPPENING REGULARLY; SOMETIMES MULTIPLE TIMES PER DAY. CHECKED BRAKE FLUID LEVEL AND IT APPEARS TO BE OKAY. BRAKES APPEAR TO FUNCTION NORMALLY; NO SQUEALS, GRABBING OR SPONGINESS, NO APPARENT LOSS OF BRAKING ABILITY. CAR STOPS IN A STRAIGHT LINE. BRAKES HAVE BEEN SERVICED.

Service Brakes, Hydraulic
Filed Nov 21, 201086,500 milesNE

OUR ABS AND BRAKE WARNING LIGHTS IN THE DASH HAVE BEEN COMING ON INTERMITTENTLY FOR AROUND THE LAST 2 YEARS. WE TOOK THE VAN TO THE FORD DEALER AND THEY SAID THAT THE ABS SHOULD BE WORKING AS LONG AS THE DASH WARNING LIGHTS ARE OFF. ON A RECENT TRIP, WE WERE TRAVELING AT 35 MILES PER HOUR AND NEEDED TO STOP QUICKLY FOR A CAR TURNING IN FRONT OF US. I SLAMMED ON THE BRAKES AND THE TIRES SQUEALED (BRAKES LOCKED-UP) INSTEAD OF THE ABS ACTIVATING, THUS SIGNIFICANTLY INCREASING MY BREAKING DISTANCE AND NEARLY CAUSING A WRECK. THERE WAS NO PULSING OF THE BRAKES LIKE WHEN THE ABS IS FUNCTIONING CORRECTLY. THE DASH ABS AND THE BRAKE WARNING LIGHTS WERE NOT ON BEFORE NOR AFTER THE INCIDENT. THE DASH ABS AND BRAKE WARNING LIGHTS HAVE COME ON SINCE THEN, BUT THE WARNING LIGHTS GO OFF ONCE THE CAR IS SHUT OFF FOR AWHILE. UPON RESEARCHING THIS ISSUE ON THE INTERNET, IT APPEARS THIS IS A COMMON MALFUNCTION (DASH ABS AND BRAKE WARNING LIGHTS COMING ON) IN 2001 FORD WINDSTARS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2001 Ford Windstar → · Every Windstar year → · How the figures are calculated →