Page 33 of 34 · complaints 1,601–1,650 of 1,675

2000 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Visibility › Glass, Side/Rear
Filed Dec 18, 2000CT

GLASS ON REAR SIDE WINDOW EXPLODED ,SPRAYING GLASS ONTO THE BACK SEAT OF VEHICLE WHICH COULD HAVE CAUSED INJURIES. GLASS SHOULD BE SHATTERED PROOF. *AK THE THERMAL AND MECHANICAL INTERNAL STRESS WHILE MANUFACTURING CAUSED THE WINDOW TO EXPLODE. *YH

Visibility › Glass, Side/Rear
Filed Dec 15, 2000WI

WAS DRIVING ALONG SUBURBAN STREET WITH REAR DEFOGGER ON. REAR WINDOW SHATTERED FOR NO APPARENT REASON.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 14, 2000VA

I EXPERIENCED BRAKE PROBLEMS ON THREE SEPARATE OCCASIONS WITHIN A 12 HOUR PERIOD WITH MY 22,000 MILE 2000 WINDSTAR. I SMELLED A BURNING PLASTIC SMELL FOR APPROX 10 SECONDS AND THOUGHT NOTHING OF IT. I THEN HAD DIFFICULTY DURING A NORMAL STOP WHEN THE DISC BRAKES SEEMED TO BE EXPERIENCING ABS ACTIVITY. THE BRAKE PEDAL WASN'T FLUTTERING LIKE A NORMAL ABS STOP NOR WAS THEIR ANY MOISTURE ON THE ROAD. THIS HAPPENED AGAIN 10 MINUTES LATER. THE NEXT DAY AS I WAS TAKING IT TO THE SHOP I MADE A COMPLETE STOP AND A COUPLE OF SECONDS LATER THE CAR STARTED MOVING FORWARD. MY FULL PRESSURE WAS ON BRAKES AND IT WOULDN'T STOP. I USED THE EMERGENCY BRAKE TO STOP. THERE WAS NO FLUID MISSING FROM THE BRAKE MASTER CYLINDER. THE BRAKE PEDAL DIDN'T MOVE DEEPER AS I PRESSED THE BRAKE. THE TACH DIDN'T INCREASE RPM. THE SHOP CHECKED THE ABS SYSTEM AND FOUND NOTHING. THERE WERE NO COMPUTER DIAGNOSTIC CODES FOUND. THEY DROVE IT 200 MILES AND COULDN'T REPLICATE IT. *AK

Visibility › Glass, Side/Rear
Filed Dec 12, 2000MN

WHILE TRAVELING AT HIGHWAY SPEED OF 50 MPH REAR WINDSHIELD EXPLODED FOR UNKNOWN REASON, AND CAUSED GLASS TO SHATTER OUTWARD. DEALER NOTIFIED, AND INFORMED CONSUMER THAT THIS WAS AN INSURANCE ISSUE. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Dec 5, 2000FL

THE VEHICLE IS EXPERIENCING PROBLEMS WITH THE FUEL FILLER NECK/PIPE, THE FUEL PUMP NOZZEL KICKS OUT AT ABOUT HALF FULL, CAUSING DIFFICULTY FILLING REMAINING GAS, SERVICE DEPT INSPECTED THE FUEL FILLER AND STATED THAT THE INSTALLATION IS NORMAL. *MJS

Steering › Hydraulic Power Assist System
Filed Dec 1, 2000MI

VIBRATION THAT STARTED AT 50 MPH. TAKEN TO DEALER WHO SAID IT WAS CAUSED BY POWER STEERING UNIT, AND THAT FORD WAS AWARE OF THIS PROBLEM, BUT HAD NO REMEDY. *AK THE PROBLEM OF THE POWER STEERING FAILURE IS A VERY SERIOUS SAFETY HAZARD. *YH

Steering › Hydraulic Power Assist › Pump
Filed Dec 1, 2000IN

POWER STEERING PUMP IS WHINNING AND CAUSING VEHICLE TO LURCH A LOW SPEEDS. THE DEALER HAS REPLACED THE PUMP, THE FORD PLANT HAS SENT ENGINEER TO LOOK AT IT, NO ONE KNOWS WHAT IS GOING ON. THIS IS PREVALENT ON MANY NEW WINDSTARS. I AM AFRAID THAT FAILURE OF PUMP WILL CAUSE ME TO LOOSE CONTROL OR HAVE ENGINE QUITE AND LOOSE ALL POWER. I HAVE CONTACTED FORD AND THEY DON'T SEEM TO CARE OR HAVE ANY REAL CONCERNS.*AK

Visibility › Glass, Side/Rear
Filed Nov 29, 2000MI

CONSUMER WAS BRAKING THE VEHICLE FOR A STOP LIGHT AND THE REAR LIFTGATE WINDOW SHATTERED FOR NO REASON. *MJS

Air Bags › FrontalCrash1 injured
Filed Nov 21, 2000PA

WAS TRAVELING APPROXIMATELY 15 MPH WHEN VEHICLE WAS "T"-BONED BY ANOTHER VEHICLE & WENT INTO A TAILSPIN. REAR END OF VEHICLE HIT A GUARDRAIL & THEN BOUNCED OFF & HIT ANOTHER VEHICLE HEAD ON. UPON IMPACT WITH SECOND VEHICLE, AIRBAGS FAILED TO DEPLOY. HAD EMERGENCY ROOM TREATMENT & WAS RELEASED.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 21, 2000OK

CONSUMER WAS TRAVELING 55MPH ON T HIGHWAY AND ABS BRAKING SYSTEM LIGHT WAS BLINKING ON DASH PANEL. HE WAS IN PROCESS OF SLOWING VEHICLE DOWN, AND RIGHT REAR WHEEL LOCKED UP. HE WAS ABLE TO PULL VEHICLE TO SAFETY. VEHICLE WAS TOWED TO DEALERSHIP.*AK WHILE TRAVELING, THE ABS LIGHT FLASHED THREE TIMES AND THE REAR PASSENGER SIDE TIRE LOCKED UP CAUSING THE VEHICLE TO GO OUT OF CONTROL. *YH

Tires
Filed Nov 21, 2000VA

THE TIRE GOT AN 20 CM HOLE ON THE SIDEWALL WHILE WE WERE DRIVING AT 60 MPH AT I270 JUST IN SIDE MARYLAND FROM NORTHERN VIRGINIA. FOUR ADULTS AND TWO LITTLE CHILDREN. WE WERE IN VERY DANGEROUS SITUATION...THE TIRE SHOWED NO ANY PREVIOUS WARNING SIGN. I AM VERY CAREFUL DRIVER MYSELF AND CHECK EVERY THING BEFORE EACH TRIP. *AK (DOT NUMBER: 215-70-15 TIRESIZE: C9DR329)

Steering › Linkages › Knuckle › Spindle › Arm1 injured
Filed Nov 16, 2000MS

WHILE COMING AROUND A LITTLE CURB HEARD A BANGING NOISE. THEN, VEHICLE WENT INTO A TAIL SPIN. TOOK TO DEALER, AND THEY FOUND THAT PINS FELL OUT OF SPINDLE.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 14, 2000KY

REPORTED SPONGY BRAKES. THEY BLED BRAKES, LASTED A WEEK, NOW PEDAL GOES TO FLOOR AGAIN. EMERGENCY BRAKE HAS ALMOST NO EFFECT. DEALER SAYS IT'S NORMAL AND ALL ARE THAT WAY. *AK

Suspension
Filed Nov 14, 2000KY

SUSPENSION WALLOWS ON THIS THING. 1998 WINDSTAR I TRADED IN HAD 82,000 MILES AND RODE MORE CONTROLLED THAN THIS AND STILL HAD ALL ORIGINAL COMPONENTS. YOU HAVE TO HOLD ON TO THE ARMRESTS TO KEEP IN CONTROL IN YOUR SEAT. WIFE AND KIDS GET SEASICK RIDING IN IT. DEALER STATES IT IS NORMAL AND ALL OF THEM ARE THAT WAY.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Nov 13, 2000NY

WHILE AT A GAS STATION CONSUMER WAS PULLING UP TO A WINDOW, PRESSED BRAKES AND THEY WENT TO THE FLOOR. CONSUMER REAR ENDED SOMEONE BECAUSE OF THIS PROBLEM, THEN ON OCTOBER 24, 2000 WHILE DRIVING CONSUMER PUT ON BRAKES AND THEY WENT TO THE FLOOR. CONSUMER HAD TO CUT IN FRONT OF THREE LANES OF TRAFFIC TO HIT A CURB IN ORDER TO STOP VEHICLE.*AK

Power Train › Automatic Transmission
Filed Nov 9, 2000NJ

WHILE DRIVING ABOUT 50 MPH TRANSMISSION LOST POWER WHEN TRYING TO ACCELERATE. COULD NOT DRIVE FORWARD, AND REVERSE WAS ONLY GEAR WORKING.*AK

Electrical System › Ignition
Filed Nov 6, 2000CD

PARKED VEHICLE/TURNED VEHICLE OFF/ REMOVED KEY AND ACCESSORY POSITION WOULD STILL BE ENGAGED. THIS AFFECTED POWER WINDOWS/RADIO/ WINDSHIELD WIPERS & ANYTHING THING ELECTRONIC. CONTACTED & BEEN TO DEALERSHIP FOR 5 1/2 WEEKS. ISSUE COULD NOT BE RESOLVED.*AK THE MANUFACTURER REPORT INDICATES THAT THERE IS 5 MINUTES WAITING TIME BEFORE KEY IS REMOVED, WHICH MAKES IT DANGEROUS IF SOME ONE UNKNOWINGLY REMOVES THE KEY IMMEDIATELY AFTER PARKING. *YH

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 26, 2000NY

LOSS OF BRAKE PEDAL PRESSURE. PEDAL FELL TO FLOOR AND VEHICLE WAS HARD TO STOP. *AK

Steering
Filed Oct 26, 2000MD

CHECK ENGINE LIGHT KEEPS COMING ON. LAST TIME(5) SAME PART WAS REPLACED AS FIRST TIME IT HAPPENED AM NOW WORRIED THAT THE TRANSMISSION WILL BREAK DOWN AGAIN. I HAVE NOTIFIED FORD AND REQUESTED THEY ABIDE BY MD. LEMON LAW DON'T KNOW WHAT ELSE TO DO. *AK

Parking Brake
Filed Oct 24, 2000NY

THE EMERGENCY BRAKE IS INADQUATE TO HOLD THE VEHICLE. *MJS

Electrical System › Wiring › Interior/Under Dash
Filed Oct 18, 2000NY

ON 5/1/00 I WAS ATTEMPTING TO STOP AT A RED LIGHT AND MY CAR SLOWED DOWN BUT CONTINUED TO ROLL AND WOULD NOT STOP. I HAD TO STAND UP IN MY SEAT AND PUCH THE BRAKE TO THE FLOOR TO GET THE CAR TO STOP. WHILE ATTEMPTING THIS, THE CAR MADE A HORRIBLE GRINDING NOISE AND SHOOK VIOLENTLY. IT WAS A BRAND NEW CAR AND IT WAS RAINING SO I THOUGHT MAYBE I JUST NEEDED TO GET USED TO IT. ON 5/7/00, SUNDAY, I WAS OUT AND AT EVERY STOP SIGN OR LIGHT THE CAR WOULD NOT STOP AGAIN. I CALLED THE DEALER THE NEXT DAY, ADVISED THEM OF THE PROBLEM. I HAD THE CAR TOWED IN AS I WAS PETRIFIED TO DRIVE IT. THEY LOOKED AT IT AND TOLD ME THEY COULD FIND NOTHING WRONG. I TOLD THEM I WAS NOT TAKING THE CAR HOME UNTIL THEY FOUND THE PROBLEM AND FIXED IT. AT 7PM ON THE 9TH THEY CALLED AND SAID A TECH HAD TAKEN THE CAR HOME OVERNIGHT AND IT HAPPENED TO HIM AND HE ALMOST KILLED SOMEONE SO THEY NOW BELIEVED ME. THEY SAID IT WAS A SWITCH THAT TOLD THE COMPUTER WHETHER I WAS ACCELERATING OR BRAKING. I PICKED THE CAR UP AT 8PM THAT DAY. AS I WAS DRIVING TO WORK THE NEXT MORNING AND WENT TO STOP AT A LIGHT, THE SAME THING HAPPENED AGAIN. I GOT TO WORK CALLED A TOW TRUCK AND THE DEALER AND TOLD THE DEALER DO NOT RETURN IT UNTIL IT WAS FIXED. THAT WAS ON 5/10. THE EVENING OF 5/11 I WAS CALLED ONCE AGAIN AND WAS TOLD IT WAS FIXED. THEY NOW BELIEVED IT WAS THE SPEED SENSOR AND HAD REPLACED IT. ALL WAS WELL, FOR A WHILE. YESTERDAY, 10/17 I WAS DRIVING HOME FROM WORK AND THIS SAME THING HAPPENED AGAIN. THIS IS THE THIRD T

Power Train › Automatic Transmission
Filed Oct 16, 2000PA

TRANSMISSION HAD TO BE REPLACED.

Engine and Engine Cooling › Engine
Filed Oct 13, 2000FL

ENGINE "PINGS" (DETONATION) WHEN WARM- DEALER RESET COMPUTER ON FIRST VISIT- CLAIMED A MANUFACTURER DEFECT IN VALVE COVER ON SECOND VISIT-CLAIMED THAT RECALL WILL BE FORTHCOMING WHEN REPLACEMENT PARTS BECOME AVAILABLE.

Structure › Body › Door1 injured
Filed Oct 12, 2000MI

WHEN OPENING EITHER DRIVER'S OR PASSENGER'S SLIDING DOOR USING THE REMOTE, DOORS WOULD NOT FAIL TO STOP SLIDING OPEN. CONTINUED THE CYCLE UNTIL DONE. CAN NOT BE STOPPED BY HAND ON DOOR HANDLE. NO EMERGENCY STOP BUTTON FOR SLIDING DOOR. WRIST WAS BROKEN TRYING TO PREVENT DOOR FROM OPENING. TOOK TO DEALER & INFORMED THAT DOOR WORKS THE WAY IT WAS DESIGNED TO DO.*AK

Air Bags
Filed Oct 12, 2000CA

UPON REVIEW OF THE AIR BAG WARNING INDICATOR, THE DEALER'S SERVICE CENTER HAS DETERMINED THAT THE VEHICLE WAS MANUFACTURED AND SOLD TO ME MISSING THE ENTIRE DRIVER'S SIDE AIR BAG ASSEMBLY. BECAUSE THE SAFETY SYSTEM ON THE AIR BAG SYSTEM RUNS THROUGH A LOOP, ALL OF THE AIR BAGS WERE RENDERED INOPERABLE. THE DEALER IS MAKING AN EFFORT TO BUILD AND INSTALL THE ENTIRE AIR BAG ASSEMBLY. THE CONCERN IS HOWEVER, THAT THE VEHICLE WAS 1) ALLOWED OFF OF THE PRODUCTION LINE AND 2) ALLOWED TO BE SOLD BY THE DEALER WITH NO FUNCTIONING AIR BAG SYSTEM. IF THIS QUESTIONAIRE IS SELECTED FOR FURTHER REVIEW, I WOULD LIKE TO RECOMMEND 1)THAT THE NHTSA ISSUE AN INFORMATIONAL BULLETIN ALERTING DRIVERS THAT IF THE AIR BAG WARNING INDICATOR LIGHT IS ON IN THEIR VEHICLE, THAT NO AIR BAGS WILL DEPLOY IN AN ACCIDENT; AND 2) THAT A REVIEW OF THE MANUFACTURER'S SAFETY SYSTEM INSPECTION PROCEDURES IS CONDUCTED, AND THAT THE PROCEDURE ENSURES THAT VEHICLES ARE NOT ALLOWED TO LEAVE THE PLANT WITHOUT FUNCTIONING AIR BAGS. THANK YOU FOR YOUR TIME WITH THIS ISSUE.

Visibility › Glass, Side/Rear
Filed Oct 11, 2000OH

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Steering › Hydraulic Power Assist System
Filed Oct 11, 2000MI

POWER STEERING FAILURE. *SLC

Seat Belts › Front › Buckle Assembly
Filed Oct 10, 2000AL

SECOND ROW DRIVER SIDE SEAT BELT BUCKLE MALFUNCTIONED, CAUSING SEATBELT NOT TO LATCH WHICH MAY NOT PROTECT A CHILD IN EVENT OF A CRASH. DEALER POPPED IT BACK INTO PLACE, AND SAID IT WAS OKAY TO USE. BUT, CONSUMER ASKED TO REPLACE SEATBELT SYSTEM. PLEASE PROVIDE FURTHER INFORMATION.*AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Oct 10, 2000CO

THE RIGHT REAR VIEW MIRROR WAS REPLACED. *SLC

Visibility › Glass, Side/Rear
Filed Oct 6, 2000TX

WHILE VAN WAS STANDING STILL WITH IGNITION RUNNING REAR WINDOW EXPLODED FOR NO APPARENT REASON. VAN WAS TAKEN TO DEALERSHIP. WINDOW WAS BEING REPLACED. *AK

Structure › Body › Door
Filed Oct 5, 2000CA

AT 632 MILES WE HAD A CRACKED SEAL REPLACED, ALONG WITH THE REAR ELECTRIC SLIDING DOOR WHICH WAS ADJUSTED, ON 04/00 WE STILL HAD PROBLEMS WITH THE DOOR AND ANOTHER DOOR AS WELL AN ELECTRICAL PROBLEM WAS FOUND.ON 09/00 TRANSMITION NEEDED TO BE REPLACED AND DOOR WAS STILL INOP, ALONG WITH THE OTHER DOOR. THIS VEHICLE IS AN UNSAFE LEMON. THE SERVICE REPAIR FACILITY MADE MANY ATTEMPTS TO REPAIR THE PROBLEMS WITH THE DOORS, AMONG MANY OTHER MANY MAJOR DEFECTS.WE DEMAND OUR RIGHTS UNDER THE CA. STATE LEMON LAW TO REPLACE THIS VEHICLE.

Structure › Body › Door › Hinge and Attachments
Filed Oct 2, 2000MD

WHILE DRIVING DRIVER'S AND PASSENGER'S SLIDING DOORS POPPED OPEN WHICH MAY CAUSE PERSONAL INJURY IF SOMEONE WAS NOT STRAPPED IN, MAY FALL OUT. ALSO, DRIVER SLIDING DOOR CANNOT BE OPENED FROM OUTSIDE. WONT HAVE ACCESS TO GET IN DRIVER'S SIDE SLIDING DOOR. DEALER HAD THE VEHICLE, BUT COULD NOT DETERMINE THE CAUSE. BUT, DEALER COULD ONLY ADJUST THE DOORS. *AK

Equipment › Other › Labels
Filed Sep 29, 2000SC

VEHICLE WAS SOLD WITHOUT CERTIFICATION LABEL. DEALER NOTIFED. *AK THE DEALER WANTS THE OWNER OF THE VEHICLE TO PICK UP REPLACEMENT BUT THE OWNER INDICATES TO PREFER THE MAILING OF THE STICKER SINCE THE DEALER IS HALF HOUR DRIVE AWAY. *YH

Structure › Body › Door
Filed Sep 27, 2000GA

SLIDING DOOR ON DRIVER'S SIDE WOULD FAIL TO REMAIN CLOSE AFTER BEING SHUT. VEHICLE WOULD BE PARKED AT THE TIME. TAKEN VEHICLE TO DEALER ONCE BEFORE TO HAVE IT REPAIRED. INFORMED BY MECHANIC THAT DOOR SWITCH WAS DEFECTIVE & NEEDED TO BE REPLACED. PART IWAS ON BACK ORDER.*AK

Seat Belts › Rear/Other
Filed Sep 26, 2000NY

REAR SEAT BELTS IN VAN NOT WELDED TO BODY. *AK

Tires › Sidewall
Filed Sep 20, 2000NV

GENERAL AMERI 6560 TIRE P215/70R15 EXPERIENCED SIDEWALL SEPARATION WHILE DRIVING ON INTERSTATE. *SLC

Seat Belts › Front › Anchorage
Filed Sep 18, 2000WV

MY 2000 WINDSTAR HAS GIVEN US MORE TROUBLE THAN WE NEED.WE ARE VERY DISPLEASED WITH IT.THE DEALER WILL NOT WORK WITH US TO GIVE US THE ASSURED SAFTY WE NEED. THE SEAT BELTS TIGHTEN UP ON THEIR ON. BACK IN JULY THE BACK WINDOW BURST OUT WHILE SITTING STILL. THE DOOR WAS MISSING A PART THAT CAUSED THE LIGHTS TO FLICKER.THE RADIO GOES OF BY IT'S SELF. ALL WE WANT IS ANOTHER WELL MADE VAN.FORD WILL CONTINUE TO FIX IT BUT WE DO NOT WANT THIS VAN. PLEASE HELP. THANK YOU

Service Brakes, Hydraulic › Power Assist
Filed Sep 16, 2000CA

MY WIFE WAS COMING OFF THE FREEWAY OFF-RAMP AND REALIZED SHE HAD NO BRAKES. THE PEDDLE HAD NO GIVE SO SHE STOOD ON THE PEDDLE AND IT SLOWED HER DOWN ENOUGH TO MAKE THE TURN AND PULL INTO A PARKING LOT ACROSS THE STREET. SHE THEN CALLED TO GET THE VAN TOWED TO THE SHOP. SHE WAS VERY LUCKY THAT SHE DIDN'T HAVE TO MAKE ANY SUDDEN STOP ON THE FREEWAY BECAUSE SHE WOULDN'T HAVE HAD ANY BRAKES. SHE WAS ALSO VERY LUCKY THAT THERE WASN'T ANYONE IN FRONT OF HER ON THE OFF-RAMP. IT WAS THE POWER BOOSTER THAT FAILED AND THEN IT TOOK SEVERAL WEEKS FOR THEM TO GET THE PARTS AS IT WAS ON A NATIONAL BACK ORDER, WHICH LEAD ME TO BELIEVE ALOT MORE PEOPLE WERE HAVING THE SAME PROBLEM. THERE WAS NO WARNING THE BRAKES WERE GOING OUT AT ALL. THE TRANSMISSION HAS BEEN MAKING A LOUD CLUNKING NOISE SINCE ABOUT A MONTH AFTER WE BOUGHT IT AND DOESN'T SEEM TO SHIFT RIGHT. WE HAD IT CHECKED OUT IN THE SHOP AT THE TIME IT WAS IN FOR THE BRAKES AND THE REPLACED A BRACKET. THE VAN STILL DOES NOT SEEM TO SHIFT RIGHT AT THIS TIME.

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Sep 15, 2000CA

AFTER 1 WEEK OF PURCHASING THE VEHICLE REAR DOORS WERE DEFECTIVE. ALSO, THAT BRAKES FELT "SPONGY". DURING REPAIRS DEALER DISCOVERED THAT MASTER CYLINDER WAS DEFECTIVE. VEHICLE HAS BEEN AT THE DEALERSHIP SINCE THEN. DEALER HAS ADVISED CONSUMER THAT REPAIR PART WAS ON BACKORDER OF WAITING LIST OF 2000. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 12, 2000PA

THE ENGINE SHUT OFF WHILE TURNING LEFT. NEARLY HIT BY ONCOMING TRAFFIC. DESPITE REASSURANCE FROM DEALER THAT THIS PROBLEM HAS BEEN FIXED, WE ARE CONCERNED THE VEHICLE REMAINS UNSAFE. THESE CONCERNS WERE HEIGHTENED BY THE SEPTEMBER 12, 2000 ARTICLE IN THE NEW YORK TIMES.

Structure › Body › Door
Filed Sep 7, 2000TX

ELECTRICAL SLIDING DOOR KEPT OPENING ON SEVERAL OCCASIONS-PURCHASED A SECOND IDENTICAL VEHICLE-TWO (2) DAYS LATER THE SAME DOOR WOULD NOT CLOSE - DEALER HAD SOMEONE COME IN TO SEE WHAT WAS THE PROBLEM-FOUND THAT THE CODES WERE NOT CORRECT IN BOTH VEHICLES-STATED THAT ERROR WAS MADE AT THE FACTORY

Tires
Filed Sep 6, 2000MI

THE LEFT REAR TIRE ON MY MINIVAN BLEW OUT ON SOUTHBOUND I-75 AT MILE MARKER 309 ON TUESDAY SEPT. 5. THE TIRE FAILED WITHOUT WARNING. THE VEHICLE WAS BROUGHT TO A CONTROLLED STOP WITH NO INJURIES AND NO VEHICLE DAMAGE OTHER THAN THE TIRE. CONTINENTAL GENERAL CLAIMS THIS FAILURE IS DUE TO "ROAD HAZARD" BUT THERE ARE NO CUTS, SCRATCHES, OR PUNCTURES THAT MAKES ME BELIEVE THIS IS TRUE. THE TIRE HAD ABOUT 6500 MILES ON IT. OUTSIDE TEMPERATURE WAS ABOUT 80 DEGREES AND I WAS DRIVING ON SMOOTH PAVEMENT. I HAVE THE TIRE AVAILABLE FOR YOUR INSPECTION.( DOT NUMBER: ACM3 44C TIRE SIZE: P215/70R15 )

Steering › Hydraulic Power Assist System
Filed Sep 1, 2000LA

VEHICLE EXPERIENCED MANY PROBLEMS WITH STEERING THAT DEALER COULD NOT FIGURE OUT, DEALER FINALLY INSTALLED THE NEW LINE, BUT WHEN THE VEHICLE WAS STARTED THE PRESSURE BUILT-UP AND BLEW PART OF THE POWER STEERING OUT DAMAGING THE RACK AND PINION STEERING. *SLC

Visibility › Glass, Side/Rear
Filed Aug 30, 2000TX

CONSUMER WAS WASHING VEHICLE ON A COOL DAY AND BACK WINDOW EXPLODED. *AK DEALERSHIP DID NOT FIX THE WINDOW UNTIL WE FOUND THAT THE PART WAS SUBJECT TO RECALL. *YH

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Aug 30, 2000NJ

DEALERSHIP ACKNOWLEDGES AN ONGOING PROBLEM WITH MASTER BRAKE CYLINDERS ON 2000 WINDSTARS; THEY HAVE FAILED TO CORRECT THE PROBLEM WITH CUSTOMER VEHICLES ALREADY ON THE ROAD, WHILE FOCUSING ON CORRECTING THE DESIGN FLAW OF THE BRAKE CYLINDERS COMING OFF THE ASSEMBLY LINE. VEHICLE HAS BEEN UNDRIVEABLE FOR OVER A MONTH, FORD HAS BEEN SLOW IN RESPONDING TO DEALERSHIP'S REQUEST FOR REPLACEMENT MASTER BRAKE CYLINDER. THREE PROMISED DELIVERY DATES HAVE COME AND PASSED. DEALER REPORTS OTHER WINDSTAR OWNERS ARE ALSO AWAITING REPLACEMENT MASTER BRAKE CYLINDERS FOR 2000 WINDSTARS, HOWEVER, INDICATIONS ARE THAT FORD IS AWARE OF A FAULTY DESIGN IN THE WINDSTAR'S BRAKING SYSTEM, AND WHILE THEY ARE CURRENTLY CORRECTING THE PROBLEM ON NEW VEHICLES COMING OFF THE ASSEMBLY LINE, THEY HAVE FAILED TO,, IN A TIMELY MANNER, ADDRESS A MOST DANGEROUS ISSUE IN VEHICLES ALREADY ON THE ROAD.

Electrical System › Wiring › Front Underhood
Filed Aug 14, 2000PA

INTERMITTENTLY WINDSHIELD WIPERS BECOME INOPERABLE, OBSTRUCTING VIEW OF DRIVER. DEALER HAS REPAIRED AND INSPECTED THE VEHICLE THREE TIMES. *AK A WIRE HARNESS FAILURE CAUSED THE WINDSHIELD WIPERS INOPERABLE. *YH

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 11, 2000IL

WHILE DRIVING ENGINE WILL BEGIN TO STALL AND SUDDENLY DIE OUT, CAUSING A LOSS OF ALL POWER. DEALER HAS BEEN CONTACTED. *AK

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Aug 9, 2000NJ

AIR IN BRAKE LINE, FORD ADVISES MASTER CYLINDER REPLACEMENT BUT LONG WAIT FOR THE PART. (TOOK TO DEALER ON 7/26, ESTIMATE FOR PART 8/30) WHY SO LONG? DEALER INDICATED ANOTHER VEHICLE WITH SAME PROBLEM WAS IN THE SAME WEEK. ALSO INDICATED FORD IS USING THE PARTS FOR PRODUCTION LINE VEHICLES AND HAS NOT STOCKED THE DEPOTS WITH THIS PART!

Structure › Body › Door › Hinge and Attachments1 injured
Filed Aug 7, 2000PA

WHILE VAN WAS PARKED ON A SIGHT INCLINE SLIDING DOOR ON THE PASSENGER'S SIDE RELEASED BY THEMSELVES AND CAME CRASHING DOWN, PINNING CHILD BETWEEN DOOR AND FRAME. CHILD RECEIVED MINOR INJURIES TO HIS LEGS. PROBLEM WAS REPORTED TO FORD CUSTOMER'S SERVICE. THE VAN WILL BE CHECKED BY THE DEALERSHIP. *AK DEALER SAID THE DOOR WAS DESIGNED ONLY TO STAY OPEN ON LEVEL SURFACES. *YH

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip1 injured
Filed Aug 1, 2000GA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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