Page 31 of 34 · complaints 1,501–1,550 of 1,675

2000 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Visibility › Windshield Wiper/Washer › Motor
Filed Feb 19, 2002ND

CONSUMER RECEIVED SAFETY ISSUE NOTICE, RECALL#01V261000, ABOUT WIPER MOTOR COVER FROM FORD AND OBTAINED THE NEW WIPER MOTOR COVER FROM THE DEALER. THE WIPERS FAILED TO OPERATE WHEN FIRST GETTING INTO COLD CAR. AFTER CAR WAS WARMED UP AND RUN FOR A TIME, WIPERS WOULD BEGIN TO OPERATE, CONSUMER TOOK VEHICLE TO THE DEALER AGAIN AND FIRST THEY REPLACED THE SWITCH AND THEN REPLACED WIPER MOTOR AGAIN. CONSUMER IS STATING THAT THE WIPER MOTOR FUNCTION OPERATION WAS THE RESULT OF FAULTY ENGINEERING BY FORD MOTOR COMPANY. CLEARLY, WATER ENTERED THE WIPER MOTOR COVER BEFORE CORRECTIVE REPAIR WAS INITIATED AND POSSIBLY NOT REMOVED BY THE DEALER. CONSUMER IS EXPECTING A REFUND FROM MANUFACTURER.*YD

Air Bags1 injured
Filed Feb 4, 2002NC

THE AIRBAG LIGHT HAD BEEN COMING ON AND GOING OFF BY IT'S SELF FOR A COUPLE OF MONTHS DEALERSHIP STATED IT WAS A PROBLEM WITH THE ELECTRONICS THE SIRBAG DEPLOYED WITHOUT IMPACT ON DEC. 3, 2000 WHEN MY HUSBAND TURNED THE IGINITION TO START THE VECHICLE - IT DEPLOYED WHILE WE WERE IN A PARKING LOT- HE WAS BRUISED BUT NOT REQUIRE MEDICAL TREATMENT. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Feb 1, 2002OH

WHILE PARKED IN DRIVEWAY AND IDLING VEHICLE JUMPED FROM PARK INTO REVERSE, AND ROLLED BACKWARDS. HAD EMERGENCY BRAKES ON. DEALER CONTACTED. PLEASE ADD VIN. *AK

Power Train › Automatic Transmission
Filed Jan 30, 2002MA

CONSUMER WAS AT A STOP LIGHT AND TRANSMISSION FAILED WITHOUT ANY WARNING AT 38,483 MILES, DEALERSHIP REPLACED TRANSMISSION AND PAID 60% OF COST FOR TRANSMISSION. *AK *TT

Structure › Body › Door
Filed Jan 29, 2002MA

WHEN PARKED ON AN INCLINE MANUAL-SLIDING DOOR CLOSES EASY WITH SLIGHTST TOUCH. DOOR DOES NOT HAVE A LOCKING LATCH MECHANISM TO KEEP IT OPENED. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AK

Visibility › Glass, Side/Rear
Filed Jan 24, 2002FL

WITHOUT COLLISION OCCURRING, WHILE VEHICLE WAS PARKED WITH ENGINE ON, REAR WINDOW EXPLODED WITHOUT INCIDENT. PLEASE GIVE ANY FURTHER DETAILS.*AK

Unknown or Other
Filed Jan 10, 2002VA

THERE IS NO LIGHT ON DASH TO INDICATE THAT CRUISE CONTROL IS ON. CONSUMER FEELS THIS IS A SAFETY CONCERN. *AK *YD

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jan 4, 2002VA

WHILE ENGINE WAS RUNNING CONSUMER LEFT THE VEHICLE IN PARK, VEHICLE WENT INTO REVERSE AND HIT ANOTHER VEHICLE. DEALER COULD NOT IDENTIFY CAUSE. *AK *YD

Seat Belts › Front › Anchorage
Filed Jan 2, 2002MI

MY CONCERN IS THAT THE SEAT BELT WEBBING FREQUENTLY IS TRAPPED IN THE DOOR JAB UPON THE DRIVERS EXIT. I BELIEVE THIS REPEATED ACTION COULD LOWER THE TENSILE STRENGTH OF THE SEAT BELT WEBBING. FORD RECENTLY REPLACED THE ASSEMBLY INCLUDING THE WEBBING, BUT THIS REPLACEMENT ASSEMBLY CONTINUES TO FREQUENTLY NOT FULLY RETRACT THE WEBBING RESULTING IN THE SAME TRAPPMENT. I CONTACTED THE FORD MOTOR COMPANY SAFETY OFFICE SEVERAL TIMES, THEIR ADVICE WAS TO SEEK WARRANTY REPLACEMENT. THIS DOES NOTHING TO ADDRESS THE POTENTIAL SAFETY ISSUE WITH THE WEBBING. THE WARRANTY NARRATIVE READS, "S25/DIRVER SEAT BELT IS SLOW TO RETRACT". *AK

Air Bags1 injured
Filed Dec 12, 2001NC

AIRBAG LIGHT HAD BEEN COMING ON FOR 2 MONTHS VAN TAKEN TO ARMSTRONG FORD ON 3 OCCASIONS TO BE FIXED THEY STATED AIRBAGS WERE OKAY THAT IT WAS AN ELECTRICAL PROBLEM WITH THE LIGHT REPLACED A SPRING IN THE LIGHT AIRBAG DEPLOYED 2 DAYS AFER PICKING UP THE VAN FROM REPAIRS THERE WAS NO IMPACT TO THE VAN IT DEPLOYED ON IT'S OWN. *AK

Power Train › Automatic Transmission
Filed Dec 3, 2001DC

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Parking Brake › Conventional
Filed Nov 9, 2001CA

THE PARKING BRAKE DOES NOT PREVENT THE VEHICLE FROM ROLLING. DEALER & FORD CUST. SVC. PEOPLE TELL ME IT WORKS AS DESIGNED. THEY SAY WE MUST PULL THE BRAKE HANDLE ALL THE WAY UP TO THE STOP FOR IT TO WORK PROPERLY. THIS WILL, IN FACT, PREVENT THE VEHICLE FROM ROLLING. HOWEVER, MY WIFE CAN NOT PULL THE BRAKE LEVER THIS FAR UP NOR CAN SHE DISENGAGE IT IF I PULL IT TO THE STOP. THE EMERGENCY BRAKE SYSTEM IS NOT EFFECTIVE FOR THE PRIMARY DRIVER OF THE VEHICLE.*AK

Power Train › Automatic Transmission
Filed Nov 8, 2001PA

WHILE TRAVELING APPROXIMATELY 50 MPH TRANSMISSION WOULD JUMP OUT OF GEAR INTO NEUTRAL INTERMITTENTLY. A PRIVATE MECHANIC DIAGNOSED THAT A GEAR BROKE LOOSE AND DESTROYED INTERIOR COMPONENTS OF TRANSMISSION. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK

Fuel System, Gasoline › Delivery
Filed Nov 6, 2001FL

RECALL NUMBER 00V164000-FUEL LINE FITTINGS. RECALL REPAIRS WERE NOT PREFORMED, AND VEHICLE WAS STILL EXPERIENCING THE PROBLEM.*AK CONSUMER STATED THE TRANSMISSION IS ALSO BAD, THERE IS A BAD VIBRATION, ALSO THERE IS A HEAVY PULL TO THE RIGHT.*SLC

Seat Belts › Front › Retractor
Filed Oct 29, 2001MA

MY QUESTIONN IS: WHEN THERE IS A MANUFACTURES RECALL, IS S TH COMPANY OBLIGATED TO PROVIDE A REPLACEMENT FOR THE TIME THE CAR IS BEING WORKED ON? I.VE HAD A PREVIOUS RECALL SITUATION WITH FORD AND IT TOOK SEVERAL TIMES FOR THE DEALER TO HANDLE THE SITUATION. THE CAR HAD TO BE LEFT OVERNIGHT FOR THE WINDOWS SEALANT TO SETTLE. I WAS GIVEN A CAR RELUCTANTLY BY THE DEALER . IT WAS NOT COMPRABLE TO WHAT I WAS DRIVING AND DIDNT HAVE ENOUGH SEATBELTS FOR ALL THE CHILDREN. NOW THAT I HAVE ANOTHER RECALL AND AM TO BE INCONVENIENCED FOR AT LEAST A HALF OF DAY-ARE THEY SUPPOSE TO LOAN/RENT A CAR FOR ME TO USE?*AK

Tires › Tread/Belt
Filed Oct 24, 2001CA

CONSUMER WAS TRAVELING ABOUT 70MPH ON HIGHWAY AND HEARD A NOISE. LEFT FRONT TIRE TREAD SEPARATED. HE INSPECTED OTHER TIRES AND NOITICED STRESS MARKS. GENERAL, TIRE AMERI GS 60, P21570R/15#E4,02906. HE WAS ABLE TO PULL OVER, AND NOTICED THIS PROBLEM. DEALERSHIP IS AWARE OF PROBLEM. *AK TIRE WAS UNDER PROPER INFLATION AT TIME OF FAILURE, THE RIM WAS DAMAGED AND REPLACED DUE TO THE TREAD SEPARATION. *SLC

Tires
Filed Oct 16, 2001CA

WHILE TRAVELING APPROXIMATELY 65 MPH IN A 2000, FORD, WINDSTAR RIGHT/REAR CONTINENTAL TIRE, SIZE: P215/70R15, DOT: A3M344C249 EXPERIENCED A BLOWOUT. UPON REPLACEMENT OF TIRE, A TIRE SHOP FOUND A BUBBLE FORMING IN TREAD OF LEFT/REAR CONTINENTAL TIRE, THERE WERE APPROXIMATELY 12200 MILES ON TIRES, AND THEY WERE ORIGINAL EQUIPMENT. *AK *YD

Visibility › Windshield
Filed Oct 11, 2001TX

FRONT WINDOW FRAME ON RIGHT SIDE HAS SOME WIRES STICKING OUT. *AK

Air Bags › FrontalCrash3 injured
Filed Oct 10, 2001OH

VEHICLE WAS REAR ENDED AT 35MPH, AND CONSUMER'S VEHICLE WENT FORWARD INTO ANOTHER VEHICLE. UPON IMPACT, AIR BAGS DID NOT DEPLOY.*AK THE DRIVER SIDE SEAT BECAME DISLODGED AND TURNED SIDEWAYS. *YH

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Oct 3, 2001NE

WHILE VEHICLE WAS LEFT RUNNING IN PARK, CONSUMER GOT OUT OF VEHICLE, AND SHUT DOOR, IMMEDIATELY VEHICLE STARTED TO ROLL DOWN A HILL. CONSUMER HEARD AUTOMATIC DOOR LOCKS LOCK WHEN VEHICLE STARTED TO MOVE. CHILDREN WERE TRAPPED INSIDE. VEHICLE ROLLED INTO A TREE, AND AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

Equipment › Appliance › Air Conditioner
Filed Oct 1, 2001MD

THE DEALER, LANHAM FORD MOTOR COMPANY LANHAM, MD DENIED DOING NHTSA RECALL 01V262000/ MANUFACTURER'S RECALL 01S26 REPAIRS ON VEHICLE. DEALER BASICALLY STATED THAT VEHICLE WOULD HAVE TO BE EXPERINCING PROBLEMS BEFORE IT COULD BE SERVICED.*AK

Visibility › Windshield Wiper/Washer › Motor
Filed Oct 1, 2001MD

CONSUMER WAS DENIED NHTSA RECALL 012610000/ MANUFACTURER'S RECALL 01S25 SERVICE. LANHAM FORD MOTOR COMPANY DEALERSHIP STATED THAT VEHICLE WOULD HAVE TO HAVE PROBLEM BEFORE WORK COULD BE DONE.*AK

Structure › Body › Door
Filed Oct 1, 2001IL

RIGHT REAR POWER SLIDING DOOR AUTOMATICALLY RE-OPENS AFTER BEING CLOSED. CONTACTS ON DOOR CLOSURE HAVE BEEN CHECKED AND RE-CHECKED, YET POWER SLIDING DOOR STILL CONTINUES TO RE-OPEN AFTER BEING CLOSED. THIS IS DANGEROUS SINCE I HAVE A 2 YEAR OLD CHILD AND I DON'T WANT HER ACCIDENTALLY GETTING CAUGHT IN THE DOOR OR BEING DISTRACTED BY IT RE-OPENING. ALSO, SOMETIMES I THINK I HAVE LOCKED THE VEHICLE ONLY TO DISCOVER THAT THE POWER SLIDING DOOR HAS RE-OPENED. MANUFACTURER CLAIMS THEY CANNOT DUPLICATE PROBLEM AND THAT "THERE IS NO ERROR CODE ON THE COMPUTER, SO THEY CAN'T VERIFY PROBLEM EXISTS." .*AK

Tires
Filed Sep 25, 2001CA

WHILE DRIVING, CONSUMER NOTICED THE VEHICLE WOULD VIBRATE AT SPEEDS OF 70 MPH, VEHICLE WAS TAKEN INTO MECHANIC AND IT WAS DETERMINED THAT ALL FOUR TIRE HAD SERIOUS WALL ROT, TROUBLESOME BULDGES OR WERE SHOWING SIGNS OF LOSING THEIR TREAD. (GENERAL AMERI GS 60 GENSEAL TIRES.*YH

Fuel System, Gasoline › Storage › Tank Assembly
Filed Sep 21, 2001CA

CONSUMER HAD THREE QUARTERS OF FUEL NSIDE OF VEHICLE. NEXT MORNING HE WENT OUTSIDE TO START VEHICLE AND IT WOUD NOT START. DEALERSHIP WAS AWARE OF PROBLEM.*AK

Vehicle Speed Control
Filed Sep 12, 2001WA

VEHICLE ACCELERATED ON TWO SEPARATE OCCASIONS WHILE DRIVING. VEHICLE TAKEN TO DEALER FOR REPAIRS. *AK *SLC

Seat Belts › Rear/Other
Filed Sep 10, 2001TX

AFTER INSTALLING CHILD SAFETY SEAT, AND WITHIN IN A DAY OR TWO, SEAT HAS LOOSENED FROM SEATBELT. SEATBELTS DO NOT WORK PROPERLY. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Power Train › Automatic Transmission
Filed Sep 10, 2001CA

ALTHOUGH BOARD FORD IN WHITTIER FIXED THE TRANSMISSION PROBLEM AT NO CHARGE, I WAS INFORMED BY THE SERVICE TECH. THAT THIS IS A PROBLEM WITH THE WINDSTARS. I WAS CURIOUS TO FIND OUT WHY THE VEHICLE WASN'T RECALLED RE: THE TRANSMISSION, I WAS VERY LUCKY THAT I WASN'T IN A BAD PART OF TOWN OR ON A FREEWAY WHEN THE CAR FLOPPED OUT ON ME. FORD SHOULD CONSIDER RECALLING THE DEFEATED TRANSMISSIONS ON THE WINDSTARS. I'VE HAD SEVERAL RECALLS ON THIS VEHICLE ALREADY, ASIDE FROM THE OTHER PROBLEMS IT'S HAD THAT HAVE NOT BEEN RECALLED. FOR INSTANCE, BRAKES GOING OUT ON 20,000 MILES, IGNITIONS COIL BEING REPLACED, AND ELECTRONIC LOCKS NOT PROPERLY WORKING.*AK

Tires
Filed Sep 8, 2001CA

ALL FOUR OF THESE GENERAL AMERI GS60 GENSEAL TIRES WERE IN DANGEROUS CONDITION, AS CERTIFIED BY TWO TIRE DEALERS, AFTER LESS THAN 16,000 MILES. THE TIRES HAD BEEN MAINTAINED WITH PROPER INFLATION AND ROTATION THROUGHOUT THEIR LIFE BUT BOTH DEALERS SAID ALL FOUR SHOWED DANGEROUS ROT ON SIDEWALLS AND SIGNS OF TREAD SEPARATION. GENERAL OFFERED TO REPLACE ALL FOUR AT NO COST BUT WOULD OFFER ONLY THE SAME TIRES AS REPLACEMENT WHICH I DECLINED. I HAD BROUGHT THE TIRES TO DEALERS TO HAVE THEM REBALANCED AFTER THE VEHICLE BEGAN TO SHAKE AT SPEEDS OF ABOUT 75 MPH. I DECLINED GENERAL'S OFFER BECAUSE I DID NOT WANT THE SAME TIRES BACK ON THE VEHICLE AFTER ALL FOUR HAD FAILED. I BELIEVE FORD WAS NEGLIGENT IN FAILING TO RECORD KEY FACTS ABOUT THE FAILURE OF THESE TIRES DESPITE MY ATTEMPTS TO OFFER THE INFORMATION ON THEIR CUSTOMER SERVICE LINE. FORD NEVER ASKED FOR OR ACCEPTED INFORMATION ABOUT THE TIRE MODELS THAT HAD FAILED OR ANY OTHER INFORMATION. THEY SIMPLY REFERRED ME TO GENERAL. THE TIRES WERE OEM EQUIPMENT WHEN I BOUGHT THE CAR.*AK (TIRESIZE: 215-70-R15)

Vehicle Speed Control
Filed Sep 7, 2001OH

INTERMITTENTLY ENGINE WOULD ACCELERATE HIGH WHEN STARTING VEHICLE OR WHEN IT SAT FOR A WHILE. VEHICLE BEEN TO DEALER'S SHOP ON THREE OCCASIONS, AND WAS UNABLE TO LOCATE PROBLEM. *AK

Vehicle Speed Control
Filed Sep 7, 2001OH

WHILE DRIVING AT APPROXIMATELY 40 MPH VEHICLE APPEARED TO BE IN CRUISE CONTROL MODE, AND WOULD MAINTAIN SPEED EVEN AFTER REMOVING FOOT OFF ACCELERATOR PEDAL. *AK DEALER NOTIFIED, AND PROBLEM HAS BEEN FIXED, HOWEVER FIX WAS NOT STATED. **ET

Power Train › Automatic Transmission
Filed Sep 7, 2001OH

AUTOMATIC TRANSMISSION SHIFT GEAR WAS HARD WHEN CHANGING INTO FIRST GEAR. DEALER NOTIFIED.*AK THE PROBLEM HAS BEEN FIXED. *ET

Power Train › Automatic Transmission
Filed Sep 7, 2001MD

WIFE WAS DRIVING VEHICLE ON A 2 LANE ROAD WITH NO SHOULDER AT ABOUT 45 MILES PER HOUR. TRANSMISSION ALL OF A SUDDEN WOULD NOT GO INTO GEAR. TRANSMISSION TOTALLY FAILED. THIS WAS ABOUT 2 HOURS AFTER I HAD PICKED UP THE VEHICLE FROM THE DEALERSHIP FOR THE SAME PROBLEM. WHEN I PICKED IT UP THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM, SO THERE MUST NOT BE ANYTHING WRONG. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Sep 5, 2001AL

ONGOING PROBLEM WITH EXCESSIVE VIBRATION FROM FRONT END DURING BRAKING. LOCAL DEALER , BAYVIEW FORD LINCOLN-MERCURY IN DAPHNE AL UNABLE TO RESOLVE.*AK

Structure › Body › Door
Filed Aug 29, 2001MI

POWER SLIDING DOOR FAILS TO REMAIN CLOSED AND WILL OPEN AUTOMATICALLY. DEALERSHIP HAS EXAMINED VEHICLE THREE TIMES,AND HAS FAILED TO EFFECTIVELY REMEDY THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Aug 28, 2001PA

THE THREADED SCREWS THAT THE LUGNUTS SCREW ONTO SNAPPED IN HALF AND CAR WAS INSPECTED BY FORD DEALERSHIP MECHANIC AND THEY DO NOT WANT TO TAKE RESPONSIBILITY FOR THIS PROBLEM BEING A DEFECT IN WORKMANSHIP. ALSO, THEY WON'T HONOR A SECOND OPINION FROM ANOTHER EXPERT MECHANIC. IN ADDITION, I PURCHASED THE EXTENDED SERVICE CONTRACT FOR $1400 WHICH IS EFFECT UNTIL 100,000 MILES. I NEED SOMEONES HELP WITH THIS MATTER. *AK

Seats › Front Assembly › ReclinerCrash2 injured
Filed Aug 15, 2001OK

OUR 2000 FORD WINDSTAR WAS REAR-ENDED ON I40 08/10/2000. TRAFFIC SLOWED SUDDENLY, CARS WERE FOLLOWING TOO CLOSELY, STRUCK THE LEFT SIDE OF THE REAR OF OUR VAN AT SPEED. THE FORCE OF THE COLLISION CAUSED THE SEAT BACK TO GIVE WAY, PINNING THE LEGS OF MY 4 YEAR OLD SON BETWEEN THE SEAT AND HIS CAR SEAT. HE WAS UNINJURED, HOWEVER, I SUFFERED SEVERE SOFT TISSUE INJURIES WHEN THE SEAT BACK COLLAPSED. THIS COULD HAVE BEEN A VERY SERIOUS SITUATION HAD MY HEAD STRUCK MY SON.*AK

Tires
Filed Aug 8, 2001MO

WHEN THE FIRST TIRE BLEW BLUE SPRINGS FORD TOLD ME TIRE WARRANTIES WERE UP TO THE MANUFACTURER. *AK

SeatsCrash
Filed Aug 7, 2001GA

VEHICLE WAS HIT FROM REAR AT 40 MPH IN WHICH PASSENGER'S SEAT DISENGAGED FROM SEAT TRACK . PLEASE GIVE ANY FURTHER DETAILS.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Jul 25, 2001AR

SIDE PASSENGER DOOR DOES NOT CLOSE COMPLETELY, AND OCCASIONALLY POPS OPEN. USUALLY OCCURS WHEN STOPPED, CLOSING DOOR, BUT HAS POPPED OPEN WHILE MOVING. OCCURS INTERMITTENTLY.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 20, 2001CA

BRAKE PEDAL WENT MOST OR ALL THE WAY TO FLOOR, WITH VERY LITTLE ABILITY TO SLOW VEHICLE, PRODUCING RATTLING NOISE FROM WHEEL. DEALER REPORTS "FAILED RF SENSOR RING, AIR BUBBLES IN BRAKE LINE, REAR BRAKES NEED SOME ADJUSTMENT".*AK

Visibility › Windshield
Filed Jul 17, 2001ND

FRONT WINDSHIELD DETERIORATED AND CAUSED POOR VISIBILITY WHILE LOOKING INTO WINDSHIELD FROM THE SIDE. DEALER WAS NOTIFIED, AND REPLACED GLASS, BUT PROBLEM WAS STILL THERE. WOULD LIKE FOR NHTSA TO LOOK INTO THIS MATTER.*AK *JB

Power Train › Automatic Transmission
Filed Jul 11, 2001VA

VEHICLE INTERMITTENTLY AND UNEXPECTEDLY ACTS LIKE IT WANTS TO STALL.WHEN GIVING IT GAS IT DOESN'T GET ANY POWER. CONTACT DEALER, AND DEALER CAN'T FIX IT.*AK

Seat Belts › Front › Buckle Assembly
Filed Jun 29, 2001VA

SEAT BELT BUCKLE ON REAR SEATS DOES NOT GO INTO LATCHING ASSEMBLY, CAUSING SEAT BELT TO BECOME INOPERABLE. PLEASE GIVE ANY FURTHER DETAILS.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jun 27, 2001NY

GASOLINE TANK WAS BUILDING UP PRESSURE INSIDE OF TANK. WHEN HE OPENED GASOLINE TANK CAP THERE WAS A SOUND LIKE EXPLOSION . WHEN FUEL WAS INSIDE, THERE WAS PRESSURE. DEALERSHIP WAS AWARE OF PROBLEM MECHANIC REPLACED FUEL PRESSURE TANK VALVE.*AK

Visibility › Glass, Side/Rear
Filed Jun 21, 2001MA

WHILE DRIVING 10 MILES PER HOUR, REAR TAILGATE GLASS WINDOW EXPLODED. IT WAS RAINING OUT. ROAD CONDITIONS WERE WET, SMOOTH, PAVED SURFACE. GLASS SHATTERED AND FLEW EVERYWHERE, INSIDE VEHICLE AND OUTSIDE VEHICLE. LOUD EXPLOSIVE NOISE. IT WAS EXTREMELY FRIGHTENING. LUCKILY, I WASN'T INJURED AND DIDN'T LOSE CONTROL OF THE VEHICLE AND MY 3 SMALL CHILDREN WERE NOT IN THE VEHICLE AT THE TIME.

Parking Brake › Conventional › Mechanical
Filed Jun 19, 2001CO

WHEN EMEGENCY BRAKE LEVER IS PULLED THERE IS NO BRAKE TENSION. IF BRAKE TENSION IS PRESENT IT WILL RELEASE UNEXPECTEDLY, ALLOWING VEHICLE TO ROLL.*AK

Power Train › Automatic Transmission
Filed Jun 18, 2001FL

SPEED RELAY SENSOR IN AUTOMATIC TRANSMISSION HAS FAILED APPROXIMATELY THREE TIMES SINCE JANUARY 2001. DEALERSHIP HAS EXAMINED VEHICLE AND FAILED TO EFFECTIVELY REMEDY PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*AK

Tires
Filed Jun 15, 2001DE

TODAY, MY HUSBAND NOTICED THAT MY RIGHT FRONT TIRE'S PRESSURE LOOKED A LITTLE LOW. AS HE CHECKED THE PRESSURE (WHICH WAS 30), HE NOTICED THAT THE TIRE WAS TEARING/SEPARATING CLOSE TO THE RIM (ABOUT 1 INCH ABOVE). THE TEAR WAS A LITTLE WIDER THAN A QUARTER INCH AND ABOUT 7 - 9 INCHES LONG. WE DID A CHECK TO THE REMAINING TIRES AND FOUND ALL THE TIRES SHOWED SOME POTENTIAL WEAR IN THE SAME PLACE. I DROVE 10 MILES TO THE NEAREST FORD DEALER (WILLIS FORD, SMYRNA, DE). THREE SERVICE MEN LOOKED AT THE TIRES AND WOULD NOT ALLOW ME TO DRIVE IT, AS THEY AGREED THE TIRES WERE "TOO DANGEROUS" TO RIDE ON. WITHIN 4 HOURS THEY HAD A DELIVERY OF 2 EMERGENCY TIRES TO REPLACE THE 2 WORST ONES. I STILL HAVE 2 ORIGINAL TIRES ON MY VAN. I AM EXTREMELY UPSET TO KNOW MY CAR WAS SERVICED ON JUNE 9TH AT CARMAN FORD AND SUPPOSEDLY RECEIVED A TIRE ROTATION AS PART OF MY OIL CHANGE SERVICE. NO ONE REPORTED THIS WEAR AND THEY ALLOWED ME TO CONTINUE DRIVING MY TWO CHILDREN AROUND ON DANGEROUS TIRES. I CALLED CARMAN TO FIND OUT IF THERE ARE PROBLEMS WITH THESE TIRES AND HOW I AM TO GET THE REMAINING 2 REPLACED AND DID NOT RECEIVE A RETURN CALL TODAY. I AM STILL CONCERNED ABOUT THE QUALITY OF THESE TIRES. I DO NOT KNOW WHEN THE PROBLEM STARTED, THEREFORE I DO NOT KNOW WHEN THE TIRES I STILL HAVE WILL BEGIN TO SHREAD. THEY DO SHOW THE SIGNS OF WEAR NOW. ANY GUIDANCE YOU CAN PROVIDE WOULD BE GREATLY APPRECIATED. I WOULD LIKE TO KNOW IF THERE HAVE BEEN OTHER REPORTS OF PROBLEMS WITH THIS BRAND OF GENERAL TIRE

Air Bags › FrontalCrash2 injured
Filed Jun 11, 2001IL

VEHICLE WAS GOING 35-40MPH AND ANOTHER VEHICLE SHOT OUT IN FRONT, CAUSING A CRASH. FRONT AIRBAGS DIDN'T DEPLOY. CONSUMER HAD SEAT BELT ON. FORD HAS GIVEN A STRAIGHT ANSWER WHY IT DIDN'T DEPLOY.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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