Page 32 of 34 · complaints 1,551–1,600 of 1,675

2000 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Vehicle Speed Control
Filed Jun 5, 2001TX

WHEN PUTTING VEHICLE IN REVERSE AND WITHOUT WARNING VEHICLE ACCELERATED BACKWARDS EVEN THOUGH CONSUMER HAD FEET ON BRAKES.*AK

Structure › Body › Door
Filed Jun 4, 2001CT

THE PROBLEM OCCURRED WHEN THE VEHICLE WAS IN MOTION, TRAVELING ABOUT 25 MPH. THE RIGHT POWER SLIDING DOOR OPENED WHILE THE CAR WAS IN MOTION. NOBODY IN THE VEHICLE PRESSED ANY BUTTON OR REMOTE CONTROL OR DID ANYTHING TO CAUSE THE DOOR TO OPEN. WHEN I PUSHED THE OVERHEAD BUTTON TO MAKE THE DOOR CLOSE, IT CLOSED ALMOST ALL THE WAY BUT THEN SPRUNG OPEN AGAIN. THIS HAPPENED ABOUT 5 TIMES BEFORE I WAS ABLE TO PULL OVER AND STOP THE VEHICLE. I GOT OUT OF THE CAR AND CLOSED THE DOOR MANUALLY. AFTER THAT THE DOOR WOULD NOT OPEN AT ALL, EITHER MANUALLY OR WITH THE REMOTE CONTROL. I DID REPORT THE INCIDENT TO FORD, AND THE PERSON I SPOKE WITH SAID THAT SHE COULD NOT FIND ANY RECORD OF THIS PROBLEM EVER HAPPENING WITH ANY FORD MINIVAN.*AK

Service Brakes, Hydraulic › Foundation Components
Filed May 29, 2001OH

WHEN PRESSING ON BRAKES THERE WAS VIBRATION, AND BRAKE PEDAL WOULD GO ALL THE WAY DOWN. BRAKES JUST DIDN'T FEEL RIGHT. *AK

Engine and Engine Cooling › Exhaust System › Emission Control
Filed May 29, 2001OH

ENGINE CHECK LIGHT KEEPS COMING ON AND OFF FOR LAST 4 YEARS. DEALER STATES THAT OXYGEN SENSOR WAS BAD. ALSO, HEAD GASKET NEEDED TO BE CHANGED. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 22, 2001VA

BACK IN DECEMBER OF 2000 WE WERE DRIVING HOME TO VIRGINIA FROM NJ AND CROSSING OVER THE DEL. MEMORIAL BRIDGE AND SLOWING DOWN TO GO THROUGH THE TOLL WHEN WE LOST OUR BRAKES. WE WEN STRAIGHT THROUGH THE TOLL BOOTH BUT WITH SMART AND QUICK THINKING I PULLED THE EMERGENCY BRAKE TO BRING US TO A STOP. WE HAD THE VEHICLE TOWED AND RENTED A RENTAL CAR. THE DEALER IN DOVER, DEL TOLD US THAT IT WAS A FACTORY DEFECT BECAUSE THE BOLT CAME OFF THE ANTI LOCK BRAKING SYSTEM. THERE WAS ALSO NOT A SAFETY DEVICE TO HOLD IT ON. IT SHOULD HAVE HAD THIS. WE REPORTED THIS TO FORD THREE TIMES BUT ARE STILL WAITING FOR AN APOLOGY OR SOME RESTITUTION. LAST WEEK WE WERE DRIVING DOWN THE ROAD AND MY SON SCREAMED THAT HIS SEATBELT DIDN'T WORK ANYMORE. I PULLED OVER AND THE SEATBELT WOULD NOT LOCK AGAIN. HE NOW HAS TO SIT IN THE REAR SEAT AT ALL TIMES.*AK

Structure › Body › Door
Filed May 21, 2001FL

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 15, 2001ID

BRAKE PEDAL GOES COMPLETELY TO FLOOR. VEHICLE STOPS, BUT IF IN AN EMERGENCY CONSUMER DOESN'T KNOW IF IT WILL STOP. DEALER TEST DROVE ANOTHER VEHICLE AND THE SAME THING HAPPENED. DEALER STATED THAT IT MUST BE NORMAL BECAUSE OTHER VEHICLE DID THE SAME THING. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed May 13, 2001CA

RIGHT FRONT BRAKE PAD BURNT OFF, ROTOR DAMAGED. UPON INSPECTION AT DEALER, THREE FRONT BRAKE PADS WERE INTECTED AND OPERATIONAL, BUT THINNED FROM NORMAL WEAR AND TEAR. THE FOURTH, RIGHT FRONT OUTSIDE PAD, WAS COMPLETELY GONE AND THE OUTSIDE ROTOR SUSTAN HEAVY DAMAGE. I WAS TOLD BY THE SERVICE REP THAT IT WAS NORMAL TO WEAR MORE ONE SIDE THAN THE OTHER, HOWEVER ALL THREE INTACT PADS WERE VERY SIMILAR IN WEAR. I WAS ALSO TOLD THAT FORD DESIGNED ITS PAD TO LAST ONLY 15,000 TO 20,000 MILES AND THEN THEY WERE SUPPOSE TO BURN OFF, WITHOUT ANY SRCATCH GAURD WARNING. ACCORDING TO THE REP, DAMAGE TO THE ROTOR IS NORMAL AND EXPECTED. THE ENTIRE SITUATION IS OBSURD. I EXPLAINED THAT BECAUSE OF THE UNEVEN WEAR OF THE PADS, THAT I BELIEVE THERE WAS A PROBLEM WITH THE BRAKE PISTON. I WAS THEN INFORMED THAT ONLY SHOPS SUCH AS SEAR, WALMART, AND OTHERS FEED CUSTOMERS THAT LINE SO THEY CAN REPLACE THE PART FOR MORE MONEY. HE STATED THAT NOTHING CAN GO WRONG WITH THE PISTON AND THAT IT WAS A MYTH.*AK

Vehicle Speed Control
Filed Apr 25, 2001MA

ACCELERATOR PEDAL WILL VIBRATE AND WILL CAUSE CONSUMER'S FOOT TO "FALL ASLEEP" WHILE DRIVING ON HIGHWAY. DEALERSHIP CHANGED ACCELERATOR CABLE TO CORRECT DEFECT, NO CHANGE OCCURRED AND VIBRATION CONTINUED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 23, 2001FL

THERE WAS A CHURPING NOISE ON RIGHT DRIVER'S SIDE OF CAR, TOOK TO DEALER, AND THEY REPLACED HOUSING FOR MOTOR.*AK

Suspension
Filed Apr 17, 2001VA

ON THE DAY CONSUMER BOUGHT VEHICLE AND DROVE IT HOME THERE WAS SOME NOISE COMING FROM STEERING COLUMN. CONTACTED DEALER, AND THE DEALER SAID THAT THEY DID NOT FIND ANYTHING WRONG.*AK CONSUMER STATES BELLS GO OFF RANDOMLY FOR NO REASON, AT ANY GIVEN TIME AND WHEN IT RAINS BOTH SLIDING DOORS LEAK INSIDE, PASSENGER SIDE DOOR IS LOOSE AND SHAKES AND RATTLES, WILL OPEN BY ITSELF. *JB

Structure › Body › Door
Filed Apr 17, 2001VA

WHILE CONSUMER IS DRIVING PASSENGER'S SIDE DOOR CAN COME OPEN WITHOUT ANY ASSITENCE. CONSUMER'S CHILD ALMOST FELL OUT OF DOOR. THIS HAPPEND WHILE CONSUMER WAS ON HIGHWAY. CONTACTED DEALER, AND DEALER SAID THERE WAS NOTHING WRONG WITH DOOR.*AK THE CAUSE FOR THE SLIDING DOOR OPENING WHILE DRIVING WAS DETERMINED TO BE DETENT SWITCH FAILURE. THE HUMMING NOISE WHILE CRUISING WAS CAUSED BY VAPOR MANAGEMENT VALVE FAILURE. *YH

Structure › Body › Door
Filed Apr 10, 2001FL

WHILE GLASS WINDOW IS DOWN AND ARM OUT AT TIME OF STARTING ENGINE, DOORS LOCKS WILL LOCK AUTOMATICALLY, AND AT THAT TIME WILL PINCH CONSUMER'S ARM, LEAVING BRUISES. *AK

Structure › Body › Door
Filed Apr 10, 2001TX

THE DOOR DEVELOPED A SQUEAKY/TWISTING METAL SOUND...AS IF THE HINGES WERE ALL OUT OF WHACK... THE OTHER SIDE IS BEGINNING TO MAKE SIMILAR BUT NOT AS LOUD NOISES.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 27, 2001NC

MOTOR REPLACED AT 20000 MILES. 2 WEEKS LATER, NEW MOTOR WAS KNOCKING LIKE FIRST ONE AFTER 500 MILES. CURRENTLY, THIRD MOTOR WILL BE INSTALLED. CONSUMER TRYING TO GIVE VEHICLE BACK. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 27, 2001NC

SINCE VEHICLE'S LAST MOTOR WAS PUT IN, WHEN SHIFTING GEARS, IT SOUNDED LIKE ENGINE WAS READY TO FALL OUT.*AK CONSUMER ENDED UP TRADING VEHICLE, DEALER OFFERED A BUY BACK. *SLC

Power Train › Axle Assembly › Axle Shaft
Filed Mar 26, 2001KS

RIGHT FRONT WHEEL BEARNIG LOCKED UP WHILE TRAVELING AT HWY SPEED OF 80 MPH. DEALER NOTIFIED ,AND REPAIRS WERE BEING MADE UNDER WARRANTY. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

Electrical System › 12v/24v/48v Battery
Filed Mar 26, 2001GA

WHEN I FIRST PURCHASED MY VEHICLE, THE BATTERY WAS DEAD AND HAD TO BE JUMP-STARTED. AFTER THAT, ON A REGULAR BASIS, MY BATTERY WOULD LOSE ITS CHARGE. ON 12/15/00 THE BATTERY WAS REPLACED. SINCE I PURCHASED THE VEHICLE THE AIRBAG LIGHT HAS BEEN COMING ON INTERMITTENTLY. SOMETIMES IT FLASHES, OTHER TIMES IT STAYS ON, I CAN BE DRIVING AND IT WILL COME ON ALL OF A SUDDEN AND LATER IT WILL GO OFF. THE SLIDING DOORS SOMETIMES POP BACK OPEN WHEN I CLOSE THEM. THE DRIVER'S SIDE DOOR DOESN'T ALWAYS OPEN WHEN I PUSH THE BUTTON. THE PASSENGER SIDE DOOR SOMETIMES SOUNDS LIKE ITS NOT COMPLETELY CLOSED. IT LOOKS LIKE IT'S CLOSED ON THE OUTSIDE, BUT RATTLES GOING OVER BUMPS OR AROUND CORNERS. THIS PROBLEM PARTICULARLY SCARES ME BECAUSE I HAVE A CHILD SITTING IN THE SEAT NEXT TO THAT DOOR. I AM ALSO AFRAID THAT THE AIRBAG IS GOING TO DEPLOY WHILE I AM DRIVING THE CAR. I HAVE BROUGHT MY VAN IN TO THE DEALERSHIP ON 3 DIFFERENT OCCASIONS AND EACH TIME THEY SAID THAT THEY COULD NOT DUPLICATE THE CONCERN. THE LAST TIME THEY HAD MY VAN FOR 4 DAYS.*AK

Visibility › Windshield
Filed Mar 22, 2001MI

WHILE TRAVELING AND WITHOUT ANY INDICATION PASSENGER SIDE WINDOW SHATTERED. PLEASE PROVIDE FURTHER INFORMATION.*AK

Fuel System, Gasoline › Delivery › Fuel PumpFire
Filed Mar 20, 2001MI

ALTHOUGH FUSED THE PUMP STILL CAUGHT FIRE. PARTS HAVE BEEN SAVED. *AK

Visibility › Windshield Wiper/Washer › Motor
Filed Mar 15, 2001VA

INTERMITTENTLY WINDSHIELD WIPERS BECOME INOPERABLE. DEALER HAS ATTEMPTED TO REPAIR VEHICLE 4 TIMES.*AK

Visibility › Glass, Side/Rear
Filed Mar 12, 2001ME

WHILE DRIVING ON SMOOTH ROADD REAR WNDOW EXPLODED, RECALL # 00V020000.*AK

Air Bags › FrontalCrash3 injured
Filed Mar 10, 2001CA

TRAVELLING AT APPROXIMATELY 35-40 MPH I WAS BROAD SIDED BY A CAR TRAVELLING APPROXIMATELY 20-25 MPH. I WAS HIT FLUSH ON THE DRIVER SIDE FRONT DOOR, THE DRIVER SIDE SLIDER DOOR, AND A SMALL PORTION OF THE DRIVER SIDE REAR PANEL. WHY WOULDN'T MY SIDE AIR BAG DEPLOY IN THAT SITUATION? ANY INFORMATION WOULD BE APPRECIATED. POLICE WERE NOTIFIED BUT NO REPORT WAS TAKEN BY THEM.

Tires › Tread/Belt
Filed Mar 8, 2001AL

THE VEHICLES TIRES BEGAN EXPERIENCING TREAD SEPARATION RESULTING IN VIBRATION (GENERAL TIRES). NLM

Steering
Filed Mar 6, 2001CA

WHEN TURNING EITHER LEFT OR RIGHTSTEERING WOULD MAKE A LOT OF NOISE. ITS VERY HARD TO TURN STEERING WHEEL. ODOMETER MILEAGE RUNS VERY FAST, AND NOT SHOWING CORRECT MILEAGE. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Feb 27, 2001TX

WHILE TRAVELING 35-MPH IN A CONSTRUCTION ZONE VEHICLE STRUCK A LARGE POTHOLE, AND FRONT PASSENGER'S DOOR CAME OPEN. CONSUMER STATED THAT DOOR WAS SECURELY CLOSED BEFORE INCIDENT. *AK

Electrical System › Horn
Filed Feb 27, 2001PA

CONSUMER STATES HORN IS VERY HARD TO BLOW. *SLC

Service Brakes, Hydraulic › Pedals and Linkages
Filed Feb 25, 2001CO

WHEN BRAKING, DRIVERS OFTEN PRESS THE ACCELERATOR AT THE SAME TIME. THIS IS DANGEROUS, AS THE DRIVER HAS TO MOVE HIS FOOT AND BRAKE AGAIN, CONSIOUSLY AVOIDING THE GAS PEDAL.

Power Train › Automatic Transmission
Filed Feb 23, 2001MI

TRANSMISSION JUMPED OUT OF GEAR. *AK

Visibility › Windshield
Filed Feb 23, 2001CA

WHILE DRIVING WINDSHIELD WOULD ALLOW AIR TO COME THROUGH ON DRIVER'S SIDE. REAR WINDOW ALLOWS WATER TO LEAK INSIDE VEHICLE WHENEVER ITS RAINING OR VEHICLE IS BEING WASHED. *AK

Seat Belts › Front › RetractorCrash1 injured
Filed Feb 20, 2001GA

WHILE TRAVELING 35MPH VEHICLE WAS STRUCK HEAD-ON AND FRONT PASSENGER SEAT BELT KEPT RETRACTING, AND CAUSED SEVERE INJURIES TO PASSENGER.*AK

Visibility › Glass, Side/Rear
Filed Feb 15, 2001MI

REAR WINDOW EXPLODED WHILE TRAVELING 20 MPH ON A BUMPY DIRT ROAD. THE MAJORITY OF THE SHATTERED GLASS CAME INWARD COVERING THE RIGHT SIDE OF THE REAR PASSENGER SEAT. THIS IS A MAJOR SAFETY PROBLEM, WHY ARE THE SIDE WINDOWS NOT COVERED UNDER THE CURRENT FORD RECALL OF 2000 WINDSTAR WINDSHIELDS AND LIFTGATE GLASS BECAUSE OF THE BONDING PROBLEM? *AK

Latches/Locks/Linkages › Doors › Latch
Filed Feb 13, 2001IL

REAR PASSENGERS' SLIDING DOORS OPENED WHILE DRIVING FOR NO REASON. CONSUMER CLAIMED THAT FORD WAS NOT ATTEMPTING TO SOLVE PROBLEM. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Feb 12, 2001NJ

RIGHT SIDE SLIDING DOOR WOULD REOPEN BY ITSELF AFTER CLOSING AND REMAINED OPEN, UNABLE TO CLOSE DOOR. VEHICLE TAKEN TO DEALER, AND WAITING ON REPAIRS. *AK REPAIRS WERE PERFORMED BY THE DEALER. *YH

Latches/Locks/Linkages › Doors › Latch
Filed Feb 2, 2001FL

REAR PASSENGER DOOR CANNOT BE OPENED FROM INSIDE , CAUSE IS UNNOWN. PLEASE PROVIDE FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jan 25, 2001MI

CONSUMER WAS TRAVELING ABOUT 5MPH ON A SIDE STREET AND HIT A BLOCK OF ICE. SHE APPLIED BRAKES, AND VEHICLE KEPT GOING TOWARDS A FENCE. THERE WERE NO INJURIES. *AK

Power Train › Automatic Transmission
Filed Jan 19, 2001OH

WHILE STOPPING AT A STOP LIGHT TRANSMISSION WENT. WAS TOLD BY DEALER THAT VEHICLE NEEDED A NEW TRANSMISSION. *AK THE DEALER INDICATES THAT THE MANUFACTURER ALLOWS ONLY FAILED PART REPLACING NOT REPLACING THE TRANSMISSION. *YH

Electrical System › Horn
Filed Jan 19, 2001PR

DRIVER MUST SEARCH FOR RIGHT PLACE TO PUSH FOR HORN TO WORK. *AK

Steering › Rack and Pinion
Filed Jan 19, 2001PR

DRIVER HAS NOTICED EXCESSIVE EFFORT IS REQUIRED TO TURN AND SLOW SPEEDS. *AK

Power Train › Automatic Transmission
Filed Jan 19, 2001NY

THE TRANSMISSION IS WHINING, LOUD GROANING/RUBBING NOISE, AND A LOUD GROAN AND VIBRATION THAT IS FELT THROUGH THE VEHICLE AT 800, 1100 & 1600 RPM. FORD SAID IT WAS EXHAUST SYSTEM CREATING PROBLEM AND HAS TRYED TO CORRECT WITH NO LUCK. THE PROBLEM IS COMING FROM TRANSMISSION AND FORD REFUSES TO REPAIR. *AK

Child Seat › Shell › Booster
Filed Jan 19, 2001NY

ACCORDING TO FORD'S OWNER GUIDE ON INSTALLATION OF CHILD SEATS. YOU ARE SUPPOSE TO PUT KNEE ON SEAT AND TIGHTEN BELT. THEN TEST IT BY ROCKING SIDE TO SIDE. FORDS SEAT BELTS DO NOT HOLD CAR SEAT IN PLACE AND CAN CAUSE INJURY. YOU MUST USE A CLIP ON SEAT BELT TO PREVENT THE SEAT FROM MOVING. FORD DOES NOT SUGGEST TO USE SUCH A CLIP TO HOLD SEAT AND CAN LEAD OWNER TO FALSE SENSE OF SECURITY.

Suspension › Front
Filed Jan 16, 2001CO

WHILE DRIVING COULD FEEL VIBRATION COMING FROM FRONT OF VEHICLE AND HARD VIBRATION FROM STEERING WHEEL. THEN, TOOK VEHICLE TO DEALER WHERE THEY TOLD HER THAT WAS NORMAL ON MAKE/ MODEL AND YEAR OF VEHICLE.*AK AN ENTIRE SUSPENSION SYSTEM WAS INSTALLED AS WELL AS NEW TIRES AND RIMS,BUT THE VEHICLE STILL VIBRATES. THE CONSUMER BELIEVES THE VIBRATION WAS CAUSED BY STEERING PROBLEM AND STATES THAT THE VEHICLE WAS UNSAFE TO DRIVE. *YH

Vehicle Speed Control
Filed Jan 16, 2001FL

AT TIMES CRUISE CONTROL WILL NOT ENGAGE WHEN SETTING AT 30-35 MILES PER HOUR, THEN ALL OF A SUDDEN IT WILL ENGAGE ON ITS OWN. *SLC

Vehicle Speed ControlCrash
Filed Jan 9, 2001NY

WHILE RELEASING BRAKES VEHICLE ACCELERATED SUDDENLY AND UNEXPECTEDLY TWO CONSECUTIVE TIMES, RESULTING IN A COLLOSION. VEHICLE CURRENTLY AT DEALER FOR REPAIRS. MANUFACTURER HAS BEEN NOTIFIED. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jan 8, 2001MI

VEHICLE WAS DELIVERED WITH AIR IN BRAKES, CAUSING LOSS OF BRAKES, AND RESULTING IN SMALL CRASH. *AK

Service Brakes, Hydraulic › Foundation Components
Filed Jan 8, 2001MN

WHILE DRIVING AND UPON ATTEMPTING TO DEPRESS BRAKE PEDAL DRIVER IS EVENTUALLY DEPRESSING ACCELERATOR PEDAL, CAUSING UNWANTED ACCELERATION. CONSUMER NOTED DISTANCE BETWEEN ACCELERATOR PEDAL AND BRAKE PEDAL IS NOT SUFFICIENT. CONSUMER HAS CONTACTED DEALER. *AK

Structure › Body › Door
Filed Jan 2, 2001CA

SINCE WE BOUGHT THE VEHICLE THE SLIDING DOORS HAVE HAD A MIND OF THEIR OWN. WE HAVE HAD THE VEHICLE IN THE SHOP TWO TIMES FOR THE DOORS OPENING ON THEIR OWN AND THIS WILL BE NUMBER THREE. YOU CAN BE PARKED SOMEWHERE AND COME OUT AND THE DOORS WILL BE OPEN AND THEY WOULD HAVE BEEN LOCKED AND COMPLETELY CLOSED UPON LEAVING THE VEHICLE. THE SENSORS ON THE DOORS ARE ALSO SUPPOSED TO OPEN IF ANYTHING GETS CAUGHT IN THEM. MY SON HAD HIS ARM IN THE WAY AND IT ALL BUT CRUSHED IT BEFORE IT OPENED. CHECKING AROUND THE NET IT SEEMS THAT QUITE A FEW FORD WINDSTAR OWNERS HAVE BEEN HAVING THESE PROBLEMS. I AM ONLY GLAD THAT THEY HAVE NOT OPENED WHILE DRIVING DOWN THE ROAD. OF COURSE WHEN TAKING THE VEHICLE TO THE DEALER THEY CAN NOT FIND ANYTHING WRONG BECAUSE IT WILL NOT DO IT FOR THEM. IF I WERE THE ONLY PERSON HAVING THIS PROBLEM I COULD SEE WHERE IT WOULD TAKE AWHILE TO FIGURE IT OUT. BUT I'M NOT! SOMETHING NEEDS TO BE DONE BY FORD BEFORE SOMEONE GETS HURT OR KILLED. WHEN THE VEHICLE GETS BACK FROM THE DEALER THIS TIME I AM SURE IT WILL FALL UNDER THE LEMON LAW. SUPOSEDLY FORD HAS A CASE NUMBER ASSIGNED AND IS WORKING THE SITUATION. WE HAVEN'T SEEN ANYTHING YET. I AM A MASTER CHIEF IN THE NAVY SEABEES AND AM CURRENTLY DEPLOYED TO KOREA AND IT IS HARD FOR ME TO UNDERSTAND THE LACK OF SUPPORT WE ARE GETTING FROM FORD. I AM GOING TO EXHAUST ALL POSSIBLE AVENUES TO GET THIS PROBLEM RESOLVED, HOPEFULLY FOR MYSELF AND ALL OTHERS THAT ARE HAVING THE PROBLEMS. THANK YOU FOR YOUR TIME AND I HOP

Structure › Body › Door
Filed Dec 28, 2000CA

ELECTRIC SLIDING DOOR OPENS WHILE DRIVING AND WHILE CAR IS PARKED & OFF. DEALER WILL NOT FIX BECAUSE THEY "CANNOT DUPLICATE THE PROBLEM". THIS IS A MAJOR SAFETY CONCERN THAT I DON'T WANT TO DUPLICATE!! THERE ARE 4 OTHER COMPLAINTS I HAVE FOUND THAT CORRELATE TO THIS ISSUE. THEY ARE 866315, 871988, 730676, 871684. I HOPE THAT SOMEONE IN YOUR OFFICE WILL INVESTIGATE THIS. I AM VERY PERSISTENT AND WILL LIKELY GET FORD TO DO THE RIGHT THING AND FIX MY DOOR. I WILL EVEN FOLLOW UP AND MAKE SURE THEY ARE INVESTIGATION THE SITUATION FOR THE ROOT CAUSE. BUT I DON'T THINK I ALONE CAN FIGHT THIS. I NEED YOUR ORGANIZATION TO HELP FORD INVESTIGATE THIS ISSUE IN A TIMELY MANER BEFORE SOMEONE GETS SERIOUSLY HURT. IF THIS DOOR KEEPS COMING OPEN WHEN I A DRIVING, WHAT WILL HAPPEN AT IMPACT??? THIS IS WORSE THAN THE DODGE BACK DOOR ISSUE BECAUSE CHILDREN ARE SITTING RIGHT NEXT TO THIS DOOR. *AK

Steering › Rack and Pinion
Filed Dec 27, 2000PA

WHILE DRIVING RACK AND PINION STEERING BROKE 3 TIMES. THIS CAUSED A LOUD NOISE, AND MADE STEERING DIFFICULT WHICH MAY RESULT IN A CRASH. DEALER REPLACED RACK AND PINION STEERING 3 TIMES. PLEASE PROVIDE FURTHER INFORMATION. *AK

Steering › Linkages › Knuckle › Spindle › ArmCrash1 injured
Filed Dec 27, 2000MS

WHILE IN A LEFT HAND CURVE, DRIVER HEARD A BANGING NOISE. THEN, VEHICLE WENT OUT OF CONTROL. THE LEFT FRONT WHEEL DID NOT STRIKE ANY OBJECTS. THE PIN FELL OUT OF THE SPINDLE THAT CONNECTS TO THE SUSPENSION, THUS, CAUSING LOSS OF CONTROL, WHICH CAUSED A CRASH

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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