Page 30 of 34 · complaints 1,451–1,500 of 1,675

2000 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Vehicle Speed ControlCrash1 injured
Filed Jul 18, 2002KY

I WAS PULLING INTO A PARKING SPACE, WHEN THE VAN LURCHED AND SURGED OVER AN ENBANKMENT. SINCE I HAD MY FOOT ON THE BRAKE I FEEL THE PROBLEM WAS MECHANICAL.EVEN THOUGH I CANNOT SWEAR MY FOOT DID NOT SLIP OFF THE BRAKE I DO NOT THINK IT DID. IT IS MY OPINION THAT SOMETHING CAUSED THE WINDSTAR TO SURGE AND EVEN WITH MY FOOT ON THE BRAKE IT WOULD NOT STOP. THE VEHICLE HIT THE EDGE OF THE PAVEMENT AT THT EDGE OF THE EMBANKMENT, HIT THE GROUND 8-10 FEET DOWN THE EMBANKMENT, SLID 3/4 SIDEWAYS DOWN THE HILL, HIT A CONCRETE WATER RUN OFF GULLEY AND ROLLED ONTO THE BOTTOM OF THE LEFT SIDE THEN ROLLED BACK UPRIGHT. THE IMPACT AT THE BOTTOM OF THE HILL WAS HARD ENOUGH TO BREAK THE FRONT WHEEL, AND CRACK THE REAR WHEEL. THE VEHICLE HAD TO BE TOWED AWAY. AT NO TIME DURING THIS "WILD RIDE" DID MY SEAT BELT TIGHTEN,OR SECURE ME IN THE SEAT. I FOUND MYSELF WITH MY BACK OVER THE RIGHT ARM REST ON THE DRIVER SEAT. I FEEL VERY LUCKY TO BE ONLY BATTERED AND BRUISED BY THIS CRASH. I BELIEVE HAD I BEEN A FRAIL PERSON SERIOUS INJURIES WOULD HAVE OCCURED. I AM STILL HAVING A PROBLEM WITH MY LOWER BACK, IT IS SORE AND PAINFUL TO TOUCH. I ALSO AM HAVING SOME MUSCLE SPASMS IN MY LOWER BACK AND UPPER LEGS, WHICH I BLAME ON THE SEAT BELT NOT SECURING ME IN PLACE.*AK

Power Train › Automatic Transmission
Filed Jul 16, 2002GA

WHILE DRIVING TRANSMISSION WOULD NOT SHIFT TO NEXT HIGHER GEAR. DEALER REBUILT TRANSMISSION AT 35700 MILES. AT THIS TIME, TRANSMISSION IS SHIFTING DOWN WHILE DRIVING.*AK

Equipment › Appliance › Air Conditioner
Filed Jul 12, 2002NJ

CONSUMER IS REQUESTING A LOANER CAR WHILE RECALL 01S26 RELATING TO THE AUXILIARY BLOWER MOTOR IS BEING REPAIRED. HOWEVER, DEALERSHIP REFUSES TO GIVE OUT A LOANER AND RECALL REPAIRS HAVE NOT BEEN PERFORMED. *TT

Structure › Body › Bumpers
Filed Jul 10, 2002CA

BUMPER WAS LOOSE. FORD STATES THIS IS COMMON IN THESE CARS AND A RESULT OF NORMAL USE, BUT CHARGED TO FIX IT. IF WE HADN'T DETECTED THIS PROBLEM IT COULD HAVE CAUSED A MAJOR INJURY ACCIDENT IF THE BUMPER CAME OFF DURING OPERATION OF THE CAR. HOW CAN A LOOSE BUMPER BE CONSIDERED NORMAL? FORD DOESN'T THINK THIS IS ODD AT ALL, BUT HAS NO INFORMATION FOR OWNERS TO REFER TO IN TERMS OF MAINTENANCE AND REPAIR OF THIS "NORMAL" PROBLEM. IT SHOULD AT LEAST BE LISTED IN THE OWNERS MANUAL IF IT'S "NORMAL"*AK

Vehicle Speed ControlCrash
Filed Jul 2, 2002FL

WHILE VEHICLE WAS IN A STANDING POSITION WITH FOOT ON BRAKES IT LAUNCHED SEVERAL TIMES. ON ONE OF THE OCCASIONS VEHICLE HAD CAUSED A MINOR COLLISION, RESULTING IN DAMAGE TO BUMPER.*AK

Visibility › Glass, Side/Rear
Filed Jul 2, 2002MI

LIFTGATE WINDSHIELD BLEW OUT. CAR HAD BEEN SITTING IN THE GARAGE FOR HOURS. CAUSE UNKNOWN. IF CHILDREN WERE PRESENT SOME ONE COULD HAVE BEEN INJURED. *AKCONSUMER PULLED OUT OF THE GARAGE, DROVE APPROXIMATELY 35 FEET AND STOPPED. DRIVING AGAIN LESS THAN 40 FEET AND THE LIFTGATE WINDOW BLEW OUT. *JG

Power Train › Automatic Transmission
Filed Jul 1, 2002NY

VEHICLE WAS AT A COMPLETE STOP, WENT TO ACCELERATE AND HEARD A POPPING NOISE. VEHICLE STALLED OUT. TRANSMISSION FAILURE. *AK

Visibility › Rear Window Wiper/Washer › MotorFire
Filed Jun 28, 2002NE

WHILE USING REAR WINDSHIELD WIPERS, MOTOR OF REAR WIPERS CAUGHT ON FIRE. *AK *SLC

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 28, 2002WI

AT 35 MPH ENGINE WILL MAKE A CLUNKING NOISE WITH NO WARNING. CAUSE UNKNOWN. DEALER NOTIFIED.*AK

Electrical System › Ignition
Filed Jun 28, 2002WV

VEHICLE SHUT DOWN WITHOUT PRIOR WARNING. DASHBOARD PANEL WILL FLASH ON AND OFF, AND VEHICLE WILL BEEP. DEALERSHIP IS AWARE OF PROBLEM.*AK

Seat Belts › Front › Retractor
Filed Jun 28, 2002TX

DRIVER'S SIDE AND PASSENGER'S SIDE SEAT BELTS DO NOT RETRACT WHEN THERE IS A SUDDEN STOP.*AK

Suspension › Front
Filed Jun 25, 2002FL

WHILE DRIVING AT 40-50 MPH VEHICLE WILL START TO PULL TO RIGHT. THIS HAPPENS ALL THE TIME THAT CONSUMER IS DRIVING. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK

Electrical SystemFire
Filed Jun 25, 2002CA

HAD SEVERAL RECALLS PERFORMED, INCLUDING ONE PERTAINING TO CAMPAIGN 02V072000 CONCERNING ELECTRICAL SYSTEM. ONE MONTH LATER, VAN HAD AN ELECTRICAL FIRE. DEALER STATED THAT THERE WAS TOO MUCH DAMAGE TO DETERMINE CAUSE. CITY FIRE CHIEF STATED THAT FIRE WAS ELECTRICAL RELATED.*AK.*MJ

Tires
Filed Jun 23, 2002CT

THE TIRE COMPLETELY BLEWOUT ON MAJOR HIGHWAY, LARGE HOLE. *AK

Tires
Filed Jun 14, 2002MD

MR. WILLIAM F GOSNALL, ATTORNEY AT LAW IS WRITING ON BEHALF OF MS. GREMPLER STATING THAT THAT CONSUMER WAS INFORMED THAT ALL FOUR GENERAL TIRES (NO TIRE SIZE OR DOT# MENTIONED) DISPLAYED SERIOUS PROMINENT AND VERY NOTICEABLE HAZARDOUS DEFECTS. VEHICLE WAS INSPECTED BY DEALER AND FOUND THAT TIRES WERE INDEED DRY ROTTED. CONSUMER IS REQUESTING REPLACEMENT TIRES AT NO COST. *TT

Electrical System › Ignition › Switch
Filed Jun 13, 2002IN

A CONVERSION COMPANY INSTALLED A SOLENOID IGNITION SWITCH TO OPEN AND CLOSE THE MIDDLE DOOR, WHICH IS ATTACHMENT FOR THE RAMP TO COME DOWN TO THE GROUND. THE SWITCH WILL MAKE A BUZZING NOISE, AND WILL OPEN AND CLOSE INTERMITTENTLY.*AK

Steering › Rack and Pinion
Filed Jun 12, 2002MD

THE RACK AND PINION SYSTEM LOST A NUT, CAUSING THE VEHICLE TO SWAY AND WANDER. CONSUMER STATES IT WAS ALMOST IMPOSSIBLE TO STAY IN THE LANE. *YH

Latches/Locks/Linkages › Doors › Latch
Filed Jun 5, 2002SC

SLIDING PASSENGER DOOR WILL INTERMITTENTLY POP OPEN AFTER CLOSING, JUST ENOUGH FOR DOOR AJAR LIGHT TO COME ON. DEALER WAS CONTACTED. DEALER INDICATED THERE WAS NOTHING HE COULD DO, FORD WAS WORKING ON THE PROBLEM.*AK *SLC

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 5, 2002NY

VEHICLE IS USING 1 QUART OF OIL IN 1000 MILES. VEHICLE INSPECTED BY FORD TECH ENGINEER. FOUND NO EXTERIOR OIL LEAKAGE AND STATES VEHICLE OPERATING AS DESIGNED AT THIS TIME. *TT TRANSMISSION FLUID WAS LEAKING FROM THE PAN GASKET. THE SERVO COVER WAS RESEALED. UPDATED *JB

Electrical System
Filed Jun 5, 2002NY

RADIO AND LOCKING SYSTEM HAS SHORT CIRCUITED. FORD CANNOT EXPLAIN TO CONSUMER THE REASON FOR THE SHORT CIRCUIT. CONSUMER FEELS IT'S DUE TO THE RECALL DEFECT WHICH STATES THAT WATER AND OTHER CONTAMINANTS MAY ENTER THE VEHICLE DAMAGING THE ELECTRICAL CONNECTOR LOCATED AT THE REAR WIRE HARNESS. *JG

Vehicle Speed ControlCrash
Filed May 31, 2002IA

WHILE SLOWING DOWN TO PARK VEHICLE, IT WILL SURGE FOWARD. CONSUMER HAS HIT A STEEL POLE DUE TO THAT PROBLEM.*AK THIS DEFECT HAS PRESENTED ITSELF THREE TIMES. THERE WERE NO ACCIDENTS IN TWO OF THE INCIDENTS. THE DEALER CHECKED ALL OF THE COMPONENTS THAT CONTRIBUTE TO THIS. THERE WAS NO SIGNIFICANT FACTOR LOCATED THAT COULD HAVE CONTRIBUTED TO THESE INCIDENTS. ALSO, THE AIR BAGS DID NOT DEPLOY WHEN CONSUMER HIT THE POLE. *JG

Structure › Body › Door
Filed May 15, 2002FL

CONSUMER STATED THE REAR PASSENGER DOOR WILL NOT CLOSE/OPEN PROPERLY OR REMAIN IN THE LOCK POSITION, THE DEALER HAS TRIED NUMEROUS TIMES TO FIX THE DEFECT BUT HAS BEEN UNSUCCESSFUL.(LAWYER, DANIEL UHLFELDER ON BEHALF OF CLIENT)*JB

Tires › Tread/Belt
Filed May 1, 2002IN

WHEN THE CONSUMER TOOK THE VEHICLE FOR FORD RECALL THE SERVICE PERSON POINTED OUT AN 8-9 INCHES SPLIT IN THE OUTSIDE TREAD AREA OF THE RIGHT FRONT TIRE AND INFORMED CONSUMER THAT THE TIRE WAS UNSAFE TO DRIVE AND DEFECTIVE, CONSUMER IS REQUESTING REIMBURSMENT. (GENERAL TIRES AMRI GS60 P215/70R15). *YH

Exterior Lighting › Headlights
Filed Apr 30, 2002MN

HEADLIGHT COVER ON PASSENGER'S SIDE COLLECTS WATER, CAUSING IT TO FOG UP.*AK *JG

Latches/Locks/Linkages › Doors › Latch
Filed Apr 30, 2002KS

WHILE DRIVING CARGO DOOR COMES OPEN BY ITSELF WITHOUT WARNING. DEALER CONTACTED. *AK CONSUMER STATES THE SAME DOOR OPENED AGAIN AND CONTACTED THE DEALER FOR DIAGNOSTICS CHECK. *YH

Steering › Rack and Pinion
Filed Apr 27, 2002DE

THIS VEHICLE IS JUNK!!!!!!!! FORD MOTOR CO. IS OF NO HELP. NO SAFETY DEFEC TLISTED. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 24, 2002SC

A TICKING NOISE CONTINUES TO COME FROM ENGINE WHEN RUNNING AND WHILE DRIVING. VEHICLE BEEN TO THE DEALER ON TWO OCCASIONS, AND PROBLEM IS REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Apr 24, 2002SC

VEHICLE CAN SHIFT OUT OF GEAR WITHOUT APPLYING BRAKE PEDAL. DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Structure › Body › Door
Filed Apr 23, 2002OH

AUTOMATIC SLIDING DOOR ON PASSENGER'S SIDE OF VEHICLE MALFUNCTIONED, PINNING OCCUPANT BETWEEN DOOR AND FRAME OF VEHICLE. DOOR SHOULD RETRACT IF RESISTANCE IS PRESENT. CONSUMER ALSO PRESSED RELEASE BUTTON,AND DOOR DID NOT RETURN TO NORMAL OPERATION. PLEASE GIVE FURTHER DETAILS.*AK

Vehicle Speed Control › LinkagesCrash
Filed Apr 22, 2002OH

WHILE TVEHICLE WAS IN REVERSE IT UNEXPECTEDLY ACCELERATED AND HIT A TREE. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

Visibility › Windshield
Filed Apr 19, 2002MN

WHILE AT A STOP THE DRIVERS SIDE REAR POP OUT WINDOW BLEW OUT. NO INJURIES. TEMPERATURE WAS MID 80'S. NLM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 15, 2002MA

WHILE VEHICLE WAS BEING SERVICED TECHNICIAN NOTICED THAT ABS SYSTEM WAS BROKEN .THERE WAS NO WARNING FROM THE ABS INDICATION LIGHTS. PLEASE PROVIDE FURTHER INFORMATION. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 12, 2002CA

EXCITER RING CAME LOOSE FROM AXLE ASSEMBLY, CAUSING ABS TO INTERVENE WHEN IT SHOULDN'T HAVE, WITH RESULTANT LOSS OF BRAKING. THIS HAS OCCURRED TWICE WITH THIS VEHICLE, THE LEFT AXLE IN OCTOBER 2001, AT 24215 MILES, AND THE RIGHT AXLE IN MAY 2002, AT 34625 MILES. BOTH TIMES WE NEARLY REAR-ENDED ANOTHER CAR, WHEN THE ABS UNEXPECTEDLY REDUCED BRAKING POWER.

Structure › Body › Door
Filed Apr 10, 2002MN

TWO REAR SLIDING DOOR LOCKS MAY REMAIN LOCKED INTERMITTENTLY. CONSUMER CANNOT EVEN DO IT MANUALLY PREVENTING REAR PASSENGERS FROM EXITING VEHICLE. CONTACTED DEALER. *AK *TT

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Apr 9, 2002OH

WHILE DRIVING AT 60MPH A BRAKE LIGHT FLASHES. CONSUMER IS UNABLE TO READ LIGHT, THEN VEHICLE SHUTS DOWN.*AK

Fuel System, Gasoline › Carburetor System
Filed Apr 9, 2002CA

ENGINE WAS MISSING/TAPPING,AND KNOCKING WHICH WAS CAUSED BY LOOSE BAFFLE IN INTAKE MANIFOLD.DEALER CONTACTED.*AK

Power Train › Automatic Transmission
Filed Apr 9, 2002CA

TRANSMISSION VIBRATES AND CLUNKS EXCESSIVELY WHEN PUT INTO GEAR. DEALER CONTACTED PART REPLACED.*AK

Vehicle Speed Control › Cruise Control
Filed Apr 9, 2002CA

IDLE IS IDLING WAY TOO FAST, AND TAKING TOO LONG TO GO DOWN TO NORMAL POSITION.*AK

Power Train › Automatic Transmission
Filed Apr 9, 2002TX

VIBRATION AND KNOCKING NOISE COMING FROM UNDERNEATH VEHICLE. GEARS ARE STUCK WHILE SHIFTING. DEALERSHIP IS AWARE OF PROBLEM.*AK

Structure › Body › Door
Filed Apr 8, 2002FL

AUTOMATIC LOCK ON PASSENGER'S SIDE DOOR, AFTER BEING LOCKED, COME UNLOCKED WITHOUT USING THE UNLOCK SWITCH. CONTACTED DEALER, DEALER HAD PROBLEM FIXED 7 TIMES, STILL SAME PROBLEM OCCURS. *AK *YH

Power Train › Automatic Transmission
Filed Apr 8, 2002NC

DURING FAMILY TRIP TRANSMISSION FAILED WHILE PARKED AT GAS STATION. HAD TOWED TO INDEPENDENT DEALER TO REPAIR BECAUSE FORD DEALER WAS TOO BUSY AND WARRANTY HAD EXPIRED. CALLED FORD, THEY WERE NO HELP AT THEIR CUSTOMER SERVICE NUMBER AND TWO DEALERSHIPS. WOULD LIKE FORD TO REIMBURSE ME $2237 FOR TRANSMISSION REBUILD AND REPLACE. NOT ASKING FOR DAMAGES OR A REFUND, JUST THE COST OF TRANSMISSION.*AK

Fuel System, Gasoline › Delivery
Filed Apr 4, 2002TX

FUEL LEAKING FROM VEHICLE. DEALER DETERMINED A CLAMP WAS MISSING ON FUEL LINE, CAUSING IT TO COME OFF AND LEAK FUEL. DEALER STATED CLAMP HAD BEEN OMITTED AT THE FACTORY.*AK *NLM

Vehicle Speed Control
Filed Mar 20, 2002MO

WHILE CONSUMER IS AT A STOP SIGN OR IN A STOPPING POSITION VEHICLE SURGES, LIGHTS IN VEHICLE START FLICKERING, SURGING NOISE BECOMES LOUDER THE LONGER IT'S DRIVEN. *JG *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 19, 2002NY

AFTER HITTING BRAKES VEHICLE APPEARS TO LOSE POWER, AND FEELS LIKE IT'S GOING TO LURCH FORWARD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Electrical System › Wiring › Front UnderhoodFire
Filed Mar 4, 2002NY

THE CAR WAS DRIVEN TWO MILES THEN PARKED AND TURNED OFF. ABOUT TEN MINUTES AFTER PARKING THE CAR, IT WAS NOTICED THAT THE CAR WAS FILLING WITH SMOKE & LEAKING OUT OF THE DOOR CRACKS. THE FIRE COMPANY RESPONDED AND EXSTINQUISHED AN ELECTRICAL FIRE APPARENTLY ORIGINATING WITH THE REAR DEFROSTER. THERE WAS NO EVIDENCE(SMELL) OF FIRE WHILE THE CAR WAS DRIVEN.*AK

Structure › Body › Door
Filed Mar 1, 2002TN

RIGHT REAR DOOR WILL OPEN BY ITSELF AFTER IT'S CLOSED AND LATCHED. THIS HAPPENS INTERMITTENTLY. DEALER CONTACTED. *AK

Visibility › Windshield
Filed Feb 27, 2002MD

DOOR AJAR LIGHT KEEPS ILLUMINATING FOR SIDE SLIDING DOOR. TOOK VEHICLE TO DEALER, AND THEY STATED THAT SOME SCREWS WERE LOOSE, AND CORRECTED THE PROBLEM. DRIVERS INSISTS THAT PROBLEM IS STILL OCCURRING. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

Structure › Body › Door
Filed Feb 27, 2002TX

RIGHT SIDE POWER SLIDING DOOR OPENED (UNCOMMANDED) WHEN AUTOMATIC TRANSMISSION WAS MOVD FROM PARK TO DRIVE AND VEHICLE SPEED REACH APPROXIMATELY 5 MPH.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 24, 2002NH

REAR BRAKES REPLACED FOR A CRACKED CYLYNDER, NUMEROUS TIMES RETURNED FOR BRAKES FEELING SPONGEY, OR NONE AT ALL. WE WERE TOLD LAST OCT 2001, IT WAS A MASTER CYLINDER PROBLEM, YET TOLD THEY ADJUSTED INSTEAD OF REPLACING THE MASTER CYLINDER. WE CONTINUE TO HAVE BRAKING PROBLEMS. THE DEALER HUMOURS ME BY CHECKING THEM, INFORMING US THEY ARE OKAY. I JUST HAD THEM CHECKED AGAIN 2/22/2002, THEY INFORMED ME THEY HAD TO ADJUST THE E-BRAKE. I AM PAYING FOR A VEHICLE I FEEL FAR FROM SAFE IN. WHAT ARE MY OPTIONS??*AK

Steering › Linkages
Filed Feb 22, 2002KS

NO SUMMARY LISTED FOTR ABOVE VEHICLE. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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