Page 29 of 34 · complaints 1,401–1,450 of 1,675

2000 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Power Train › Automatic Transmission
Filed Jan 30, 200343,000 milesTN

I WAS DRIVING UP AN INCLINE WHEN MY 2000 WINDSTAR VAN MADE A VERY LOUD NOISE AND SUDDENLY STOPPED IN THE MIDDLE OF THE STREET. I TURNED THE VAN OFF FOR A MINUTE OR SO THEN RE-STARTED THE VEHICLE AND ATTEMPTED TO PROCEED FORWARD BUT THE VAN STARTED GOING IN REVERSE INSTEAD. I HAD TO HAVE THAT WINDSTAR WITH APPRXIMATELY 43,000 MILES TOWED HOME BECAUSE IT WOULD NOT GO FORWARD. I HAVE CONTACTED FORD MOTOR CO. CUSTOMER SERVICE TO NO AVAIL. ALL THEY COULD TELL ME WAS THAT THE VAN HAS MORE THAN 36,000 MILES SO THEY WE'RE NOT RESPONSIBLE FOR THE EXPENSE OF REPLACING THE TRANSMISSION. THE VAN IS AT A FORD DEALER AT THIS VERY MOMENT. IT IS ESTIMATED THAT THE COST TO REPLCE THE TRANSMISSION WILL EXCEED $2000.00 . I NOW KNOW THAT THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE FORD WINDSTAR 2000 TRANSMISSIONS PLEASE HAVE SOMETHING DONE ABOUT THIS PROBLEM BEFORE SOME ONE DIES.

Power Train › Automatic Transmission
Filed Jan 29, 2003KY

WHILE DRIVING THE VEHICLE THE "OVER DRIVE" LIGHT WOULD COME ON. THE TRANSMISSION IS NO LONGER WORKING. DEALER HAS BEEN NOTIFIED. PH

Steering
Filed Jan 27, 2003MO

STEERING WHEEL THERE IS A MOANING NOISE. DEALERSHIP CANNOT FIND CAUSE OF THE NOISE ,AND DOESN'T THINK IT IS A SAFETY ISSUE. BUT INFORMED CONSUMER THAT HE SHOULD HAVE IT CHECKED FREQUENTLY. PLEASE PROVIDE MORE DETAILS.*AK

Engine and Engine Cooling › Engine
Filed Jan 27, 200344,000 milesGA

MY 2000 FORD WINDSTAR HAD TO HAVE A NEW INTAKE MANIFOLD WHEN IT HAD ONLY 44,000 MILES DUE TO A DEFECT CAUSING THE SYSTEM TO RUN TOO LEAN. THE CODE WAS 0171. IT IS RIDICULOUS TO HAVE TO REPLACE A PART OF THIS NATURE WHEN THE VEHICLE HAS ONLY THIS MANY MILES ON IT AND ALL MAINTENANCE HAS BEEN PERFORMED AS RECOMMENDED BY THE MANUFACTURER.

Latches/Locks/Linkages › Doors › Latch
Filed Jan 27, 200343,000 milesGA

WHEN MY 2000 FORD WINDSTAR HAD ONLY 43,000 MILES ON IT THE DRIVER'S SIDE POWER SLIDING DOOR BEGAN MALFUNCTIONING. INITIALLY IT WOULD NOT LATCH WHEN CLOSING AND WOULD POP BACK OPEN. SINCE THAT TIME IT HAS GOTTEN TO THE POINT WHERE IT WILL NOT EVEN OPEN ALL THE WAY ON ITS OWN. IT WILL OPEN ABOUT 12 INCHES THEN STOP, AND STILL WILL NOT LATCH WHEN CLOSING.

Structure › Body › Door › Hinge and Attachments
Filed Jan 16, 200311,000 milesWI

2000 FORD WINDSTAR WITH POWER SLIDING DOORS HAS BEEN HAVING PROBLEMS WHERE THE DRIVERS SIDE SLIDING DOOR WILL REOPEN AFTER IT HAS CLOSED. FORD HAS LOOKED INTO THE PROBLEM, CHANGED PARTS, SENT AN ENGINEER, ETC. IT STILL HAPPENS. CONTINUOSLY CALLED FORD CUSTOMER SERVICE AFTER MY DEALER HEARD NOTHING FROM REGIONAL (WHICH WAS WHERE THE PROBLEM IS NOW DIRECTED) CUSTOMER SERVICE SAYS THEY CAN'T DO ANYTHING, BECAUSE REGIONAL IS OVER THEIR HEADS. MY DEALER TOLD FORD AND I HAVE TOLD FORD THAT THIS IS A SERIOUS SAFETY ISSUE, AS IT HAS HAPPENED WHILE THE CAR WAS IN GEAR AND MOVING IN REVERSE. CANNOT GET ANY HELP. WHERE CAN I GO? ALSO, THE FIRST TIME I REPORTED THIS PROBLEM AND HAD IT TAKEN TO THE DEALER WAS OVER A YEAR AGO.

Vehicle Speed Control
Filed Jan 15, 2003KS

CONSUMER'S VEHICLE EXPERIENCED SUDDEN ACCELERATION. AS CONSUMER MERGED WHILE ACCELERATING IN THE PASSING GEAR, THE SPEED WAS APPROXIMATELY 65 MPH BUT RAPIDLY CLIMBING. CONSUMER TOOK HIS FOOT OFF THE PEDAL, BUT THE VEHICLE KEPT ACCELERATING, WHICH MADE A LOUD MAXIMUM RPM ENGINE SOUND. THERE WAS A DOWNWARD MOVEMENT OF THE PEDAL, AS IF THE CRUISE CONTROL WAS ON, THE CONSUMER STOMPED THE PEDAL, BUT IT WOULDN'T STOP. THE POWER STEERING AND THE POWER BRAKES WENT OFF WITH THE ENGINE. (COASTING AT 85 MPH WITH NO BRAKES OR POWER STEERING) SCC *JB

Structure › Body › Door › Hinge and Attachments
Filed Jan 14, 2003NY

SLIDING DOORS OPEN FOR NO REASON WHILE DRIVING. CURRENTLY IT IS THE LEFT DOOR, HAS HAD PROBLEMS WITH BOTH DOORS. TS. *AK

Structure › Body › Door › Hinge and Attachments
Filed Jan 14, 2003MO

CONSUMER STATES THAT VEHICLE'S SLIDING DOOR WON'T OPEN WITH THE POWER DOOR LOCK, BUT WHILE DRIVING DOOR SLIDES OPEN. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. *TS

Steering › Hydraulic Power Assist › Power Steering Fluid
Filed Jan 14, 2003MA

CONSUMER NOTICED WHILE TRAVELING VEHICLE LOST ALL POWER STEERING. DEALER WAS CONTACTED AND REPLACED STEERING RACK PUMP AND PULLEY. PLEASE PROVIDE FURTHER INFORMATION. TS

Power Train › Manual Transmission
Filed Jan 11, 200368,000 milesMD

THE TRANSMISSION IN OUR VEHICLE, A 2000 FORD WINSTAR SEL, WENT ON US WHILE DRIVING THE ON A BUSY SIX LANE ROAD. THE VEHICLE DOES HAVE 68,000 MILES ON IT. HOWEVER, I'VE PRODUCED MAINTENANCE RECORDS FOR FORD AND THE DEALERSHIP WHICH CLEARLY SHOW WE'VE FOLLOWED FORD'S MAINTENANCE RECOMMENDATIONS; INCLUDED HAVING THE TRANSMISSION SERVICED BY THE DEALERSHIP (AT 42,000). THIS SEEMS TO BE ONE EXAMPLE IN A LONG LINE OF FORD TRANSMISSION FAILURE. WHEN WILL THE NHTSA, OR ANOTHER GOVERNMENT AGENCY, FINALLY STEP IN AND CONFRONT FORD? TS

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 10, 200337,502 milesMD

CONSUMER TRANSMISSION FAILED ON THE BAY BRIDGE. NAR 1-22-03 THE CONSUMER WAS EXPERIENCING PROBLEMS WITH THE TRANSMISSION PRIOR TO THE FAILURE. THE TRANSMISSION WOULD HESITATE FROM 1ST TO 2ND GEAR, BUT THE CONSUMER WAS TOLD ON 2 OCCASIONS IT WAS NORMAL. THE ABS LAMP ILLUMINATED AND THE DEALER REPLACED THE RELAY. THE WINDSHIELD WASHER WARNING LIGHT HAD COME ON, THE WASHER BOTTLE HAD TO REPLACED. THE VEHICLE ALSO SHUDDERED WHILE BRAKING. *JB

Structure › Body › Door › Hinge and Attachments
Filed Jan 9, 2003CA

THE SLIDING DOOR DID NOT LOCK PROPERLY. WHILE DRIVING, THE DOOR WOULD OPEN AND REMAIN OPEN. *NLM THE CONSUMER HAS DEMANDED FORD TO BUY BACK THE VEHICLE. *SCC

Visibility › Glass, Side/Rear
Filed Jan 6, 200333,000 milesOH

REAR LIFTGATE GLASS SELF-SHATTERED WITHOUT WARNING. VEHICLE WAS PARKED IN A LOCKED GARAGE WITH ALL DOORS LOCKED. PH

Engine and Engine Cooling
Filed Dec 20, 2002MA

CONSUMER STATES WHILE TRAVELING 65 MPH WITHOUT ANY INDICATION ENGINE INDICATION LIGHT FLASH SPEED DROP AND OVER DRIVER LIGHTS STARTED BLINKING. DEALER WAS CONTACTED TECHICIAN NOTICE TRANSMISSION NEEDED TO BE REPLACE TRANSMISSION IS ON THE THIRD REPAIR. PLEASE PROVIDE FURTHER INFORMATION. TS

Steering › Column
Filed Dec 20, 2002MA

CONSUMER STATES WHILE TRAVELING WITHOUT ANY INDICATION VEHICLE LOST ALL POWER STEERING. DEALER WAS CONTACTED AND REPLACE STEERING RACK PUMP AND PULLEY. PLEASE PROVIDE FURTHER INFORMATION. TS

Power Train › Automatic Transmission
Filed Dec 9, 200269,931 milesAK

WHILE DRIVING AT ANY SPEED, AND WITHOUT ANY INDICATION, THE TRANSMISSION FAILED CAUSING THE VEHICLE NOT TO ACCELERATE. DEALER NOTIFIED. PH THE VEHICLE MADE A POPPING NOISE WHICH WAS SLIGHT AND IRREGULAR. THE TRANSMISSION HAS BEEN REPLACED. *JG

Visibility › Glass, Side/Rear
Filed Dec 6, 2002MA

CONSUMER STATES THAT REAR PASSENGER SIDE WINDOW EXPLODED WITHOUT WARNING. TS

Power Train › Automatic Transmission
Filed Nov 20, 2002NJ

WHILE AT A STOP LIGHT IN A CONSTRUCTION AREA, AT 9:00 PM ON A BUSY INTERSECTION, THE TRANSMISSION FAILED TO DO ANYTHING, NO GEARS AT ALL. MY WIFE WAS ALONE WHEN THIS HAPPENED AMD IT WAS VERY FRIGHTENING TO BE ALONE IN THE DARK WITH A CAR THAT WILL NOT MOVE, AND PEOPLE BLOWING THEIR HORNS AND YELLING AT HER. WE FINALLY HAD THE CAR TOWED TO THE DEALER AND IN THE MORNING WERE TOLD BY THE SERVICE DEPARTMENT THE TRANSMISSION WAS NO GOOD AND HAD TO BE REPLACED EVEN THOUGH THERE WAS ONLY 43,000 MILES ON IT AND ONLY ON THE ROAD 26 MONTHS. FORD DID NOT WANT TO TAKE RESPONSIABILITY FOR IT AND NEITHER DID THE DEALER, SAYING WE DID NOT HAVE AN EXTENDED SERVICE CONTRACT. IF FORD CAN'T GUARENTEE A TRANSMISSION FOR MORE THAN 36,000 MILES THIS DISASTER IS GOING TO RIVAL FORD'S TIRE PROBLEM'S OF THE LAST FEW YEARS. THE NTSB MUST LOOK INTO THIS POTENTIAL LIFE THREATING PROBLEM. DT

Power Train › Automatic Transmission
Filed Nov 18, 2002CA

TRANSAXLE FAILURE DEALER ADVISES ENTIRE TRANSAXLE NEEDS TO BE REPLACED. DT

Power Train › Automatic Transmission
Filed Nov 18, 2002IL

TRANSMISSION FAILED AFTER ACCELERATING FROM A STOP IN BUMPER TO BUMPER TRAFFIC. DEALER WON'T PROVIDE DETAILS OF THE COMPONENT FAILURE ONLY THAT THE TRANSMISSION MUST BE REPLACED. THE DEALER SERVICED THE VEHICLE AT THE REQUIRED INTERVALS FOR ROUTINE MAINTENANCE BUT CLAIMS BECAUSE I DIDN'T HAVE THE TRANS CASE DRAINED BY THEM AT 30,000 THAT THE UNIT FAILURE IS MY FAULT. MY '95 WINDSTAR HAD THE TRANSMISSION FAIL AT 50,000 MILES. SEEMS LIKE A PATTERN I SHOULD LEARN FROM. DT

Engine and Engine Cooling › Engine
Filed Nov 15, 200238,000 milesCA

FORD ADMITS THIS IS KNOWN ABOUT THE CHECK ENGINE LIGHT BUT WON'T PAY TO FIX THE PROBLEM DUE TO BEING OUT OF WARRANTY.**** DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****769755. *AK *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 14, 2002IN

THE VEHICLES BRAKE PEDAL TRAVELED TO THE FLOOR BOARD WHICH RESULTED IN EXTENDED STOPPING DISTANCE. THE DEALER STATED THAT THIS WAS NORMAL FOR VEHICLES EQUIPPED WITH ABS SYSTEMS. *MR *NLM

Unknown or Other
Filed Nov 14, 2002CA

THE VEHICLE WILL NOT START BECAUSE THE INSTRUMENT PANEL WILL NOT ALLOW TO START DUE TO A COMPUTER. PLEASE FURNISH ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. MR

Power Train › Automatic Transmission
Filed Nov 13, 2002NY

TOTAL FAILURE OF TRANSMISSION AND TORQUE CONVERTER WHILE DRIVING ON OFF HIGHWAY STREET. VEHICLE WAS DRIVEN UNDER NORMAL CONDITIONS, NO TOWING OR PULLING STRESS WARRANTY EXPIRED. DT

Power Train › Automatic Transmission
Filed Nov 8, 2002WA

PREMATURE TRANSMISSION FAILURE, SAW SEVERAL OTHER COMPLAINTS IN INTERNET. COST OF REPAIRS $2838.06. DT

Power Train › Automatic Transmission
Filed Nov 6, 2002KS

CONSUMER WAS ATTEMPTING TO MERGE ONTO INTERSTATE TRAVELLING APPROXIMATELY 55 MPH. DEPRESSED THROTTLE PEDAL TO ACCELERATE AND VEHICLE DROPPED INTO "PASSING GEAR". ONCE ON INTERSTATE, VEHICLE CONTINUED TO ACCELERATE AND PEDAL WAS STUCK TO THE FLOOR. CONSUMER TURNED THE ENGINE OFF, PLACED VAN IN NEUTRAL AND RESTARTED. VAN SUDDENLY ACCELERATED BACK TO 65MPH. CONSUMER HAD TO TURN OFF ENGINE AND COAST UNTIL VAN SLOWED DOWN ENOUGH TO PULL OVER.MR

Exterior Lighting › Turn Signal › Flasher Unit
Filed Nov 4, 2002CA

THE STEERING COLUMN MOUNTED TURN SIGNAL LEVER HAS A DESIGN DEFECT THAT PREVENTS THE SIGNAL (BOTH RIGHT AND LEFT) FROM OPERATING PROPERLY. (I.E. STAYING ON WITHOUT CONTINUOUSLY HOLDING THE LEVER) UNLESS THE STEERING WHEEL IS POSITIONED IN A NARROW RANGE. THIS DEFECT PREVENTS THE DRIVER FROM SIGNALING AS LAWFULLY REQUIRED IN MANY SITUATIONS. DT

Engine and Engine Cooling › Engine
Filed Oct 31, 2002MA

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE VEHICLE WILL SHUT OFF CAUSING CONSUMER TO PULL OVER AND IT WILL BE HARD TO GET THE VEHICLE BACK STARTED. DEALER NOTIFIED. TS

Service Brakes, Hydraulic
Filed Oct 29, 2002VA

CONSUMER STATE OF HAVING PROBLEMS WITH BRAKES AND ALSO WITH THE VEHICLE NOT STARTING. DEALER WAS CONTACTED.PLEASE ADD MORE DETAILS. TS

Power Train › Automatic Transmission
Filed Sep 27, 2002TN

HAD ESP CONTRACT FOR 60000 AND TRANSMISSION FAILED AT 62000... 2000 LOUSY MILES OVER AND THE FORD DEALER OR FORD CUSTOMER SERVICE WOULD NOT HONOR THE EXTENDED CONTRACT.. THE TRANSMISSION LOCKED UP, CAR STOPPED HARD AND I HIT STEERING WHEEL WITH NO PAIN HOWEVER.. THIS WOULD BE DANGEROUS AT HIGH SPEED... I HAD IT REPAIRD AT AAMCO BUT WOULD LIKE FORD TO REIMBURSE ME FOR $2279. TS

Visibility › Power Window Devices and Controls
Filed Sep 17, 2002OH

WHILE DRIVING 45MPH WHEN LETTING POWER DOWN GLASS TOUCH SOMETHING AND DOOR FLEW OPEN.*AK

Air Bags › FrontalCrash
Filed Sep 12, 2002MI

WHILE DRIVING AT THE SPEED OF 35MPH WAS INVOLVED IN A FRONTAL COLLISION. UPUN IMPACT, NEITHER AIR BAG DEPLOYED. DEALER HAS BEEN NOTIFIED. IF YOU HAVE ANY ADDITIONAL INFORMATION FEEL FREE TO ADD.*AK

Vehicle Speed Control
Filed Sep 11, 2002CA

VEHICLE MADE A BIG CLUNCHING SOUND, AND THEN WOULD NOT GO, EVEN THOUGH DRIVER WAS PRESSING GAS PEDAL. ALSO, HEARD A RUMBLING OR GRINDING NOISE UPON ACCELERATION. SHE STATED THAT DEALER SAID THAT NOISE WAS NORMAL, AND THAT NOTHING WAS WRONG WITH VEHICLE. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 27, 2002CA

VEHICLE STALLS AT ANY SPEED. IT HAS BEEN EXAMINED BY DEALER 15 TIMES. DEALER CANNOT CORRECT THE PROBLEM, COMPUTER SHOWS NO ERROR CODE.*AK

Power Train › Automatic Transmission
Filed Aug 27, 2002CA

TRANSMISSION WILL DOWNSHIFT VERY ROUGHLY, DRIVER GETS THROWN FORWARD. DEALER CANNOT FIND CAUSE.*AK THE TRANSMISSION WAS DOWN SHIFTING WITH A TERRIBLE JOLT AT LOW SPEED. THE VEHICLE WAS DIFFICULT TO START WHEN COLD AND DAMP, ALSO WHEN THE IGNITION WAS SWITCHED OFF AND THEN BACK TO START THE ENGINE FIRES AND RUNS. THE VEHICLE STALLING WAS DETERMINED TO BE FUEL PUMP FAILURE. THE GAS MILEAGE DROPPED FROM 23 MPG TO 16 MPG AND THE VEHICLE BURNS MORE OIL. THE LIGHTS FLICKER WHEN DRIVING AT NIGHT AND A/C IS ON, ALSO THE VEHICLE SHAKES WHILE IDLING WITH THE A/C ON. THE DRIVER?S SEAT CUT AND SLASHED THE CONSUMER?S CLOTHING. THERE WAS A WEAK GREEN LIGHT FROM THE BATTERY. VEHICLE VIBRATES AT HIGH SPEED. THE DRIVER?S DOOR WAS DIFFICULT TO SHUT. *YH

Structure › Body › Door › Hinge and Attachments
Filed Aug 22, 2002KY

WHEN OPENING DOOR IT HITS ROOF OF VAN, CAUSING CAUSING DAMAGES.*AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Aug 21, 2002KY

VEHICLE STALLED ON FREEWAY. CONSUMER TOOK VEHICLE TO DEALER WHO INDICATED THAT FUEL PUMP NEEDED TO BE REPLACED. *AK *SLC

Air Bags › FrontalCrash7 injured
Filed Aug 19, 2002VA

I WAS INVOLVED IN A HEAD-ON ACCIDENT ON A FREEWAY. THE DRIVER OF THE OTHER VEHICLE HAD FALLEN ASLEEP, AND, THEREFORE, HAD NOT SLOWED DOWN HER VEHICLE. THE IMPACT TOOK THE FRONT DRIVER'S SIDE WHEEL OFF MY VEHICLE AND WE ROLLED PART WAY OVER UNTIL THE DITCH STOPPED MY VEHICLE. MY VEHICLE WAS CLAIMED A TOTAL LOSS. THE AIRBAGS DID NOT DEPLOY. I HAVE A PHOTO OF THE VEHICLE AFTER THE ACCIDENT AND THE VEHICLE IS CURRENTLY LOCATED IN BRANDYWINE, MD AT THE INSURANCE AUTO AUCTION WAITING FOR A SALE DATE. I CONTACTED FORD TO SEE IF THEY COULD ASSIST IN FINDING OUT WHY THE AIRBAGS FAILED TO DEPLOY. THEY TOLD ME THAT I WOULD HAVE TO PAY TO HAVE THE AIRBAGS CHECKED AT A FORD DEALER, THAT THERE WAS NOTHING THEY COULD DO. THIS ANSWER WAS NOT ACCEPTABLE TO ME, SINCE IT WOULD SEEM THEY SHOULD BE CONCERNED AS TO WHY THE SAFETY EQUIPMENT FAILED. I AM HOPING NHTSA CAN ASSIST ME IN FINDING OUT THE REASON FOR THE FAILURE. THANK YOU.*AK

Vehicle Speed ControlCrash
Filed Aug 12, 2002IA

WHILE REVERSING, WITH FOOT STILL ON THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED AT A HIGH SPEED, CRASHING INTO A GARAGE. *AK *SCC

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 8, 2002CA

MANUFACTURER STATES; VAN IS BUILT TO THEIR SPECIFACTIONS, THUS THERE IS NOTHING WRONG WITH IT. NO SAFETY DEFECT LISTED. *AK

Structure › Body › Door
Filed Aug 2, 2002FL

THE PASSENGER SIDE REAR DOOR FAILS TO OPEN OR CLOSE. *JG

Tires3 killed
Filed Jul 31, 2002FL

HAD A FLAT TIRE AND FOUND A 3" SLIT OF DRY ROT AND WHEN STORE INSP. MY TIRES, THREE WERE DRY ROTTED WITH THE 4TH ON THE BORDERLINE. THIS WAS A VERY DANGEROUS SITUATION FOR MY FAMILY AND I. WE HAD JUST BEEN ON THE INTERSTATE DOING 65 MPH WITH THESE TIRES. HOW MANY MORE FAMILIES ARE RIDING ON THESE TYPE OF TIRES?

Suspension
Filed Jul 25, 2002IN

WHILE TRAVELING ON THE HIGHWAY THE STEERING WHEEL WILL START TO VIBRATE. AND THE VEHICLE STARTS TO DECELERATE.*JB

Tires
Filed Jul 24, 2002CA

I EXPERIENCED MANY FLATS WITH THESE FORD FACTORY GOODYEAR TIRES. FINALLY I HAD A DANGEROUS BLOWOUT IN THE CARPOOL LANE ON A FREEWAY IN ORANGE COUNTY, CALIF. I IMMEDIATELY REPLACED THE TIRES WITH BIG O TOUR PLUS TIRES. I HAVEN'T HAD ANOTHER FLAT SINCE. I HAD CALLED FORD AND GOODYEAR BEFORE THE BLOWOUT, COMPLAINING ABOUT MANY FLAT TIRES. THEY SAID IT WAS NORMAL WEAR AND TEAR. I DISAGREE. I HAVE THE FOUR TIRES AND RECEIPTS FOR PROOF. I BELIEVE THE FACTORY GOODYEAR TIRES ARE DANGEROUSLY SOFT. I AM FORTUNATE MY WIFE AND I DIDN'T HAVE AN ACCIDENT WHEN THE GOODYEAR TIRE BLEW. CAN YOU HELP US GET SOME RESPONSE FROM GOODYEAR & FORD?*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jul 24, 2002PA

THE CONSUMER CHILD WAS ABLE TO MOVE THE GEAR SHIFT LEVER OUT OF PARK, THE CONSUMER FEELS THE INFORMATION IN REFERENCE TO THE INTERLOCK SYSTEM IN THE OWNERS MANUAL IS MISLEADING. NLM

Vehicle Speed Control › Accelerator Pedal
Filed Jul 23, 2002IL

THROTTLE PEDAL GOT STUCK. IT COULD HAVE CAUSES AN ACCIDENT. CAUSE UNKNOWN DEALER NOTIFIED.*AK

Electrical System › Ignition › Switch
Filed Jul 22, 2002FL

IGNITION SWITCH LOCKED UP.*AK

Electrical System
Filed Jul 19, 2002NY

PRIOR TO THE RECALL RADIO, DOOR LOCKS FROM THE REMOTE, AND UPPER SWITCHES FOR DOOR LOCKS WERE INOPERATIVE. CONSUMER RECEIVED A RECALL NOTICE, 02S33, FROM FORD (NHTSA CAMPAIGN ID#00V351000) REGARDING WATER AND OTHER CONTAMINANTS MAY ENTER INTO THE RIGHT REAR PASSENGER COMPARTMENT DUE TO A MISSING BODY SEALER CONDITIONS - OCCURRING DURING THE ASSEMBLY PROCESS. IF WATER OR OTHER CONTAMINANTS ENTER THIS AREA A SHORT CIRCUIT IN THE ELECTRICAL CONNECTOR MAY OCCUR. CONSUMER BELIEVES THAT BOTH RADIO AND A LOCK SYSTEM PROBLEM APPEARS TO BE DUE TO THE RECALL DEFECT, DEALER REFUSED TO FIX THE RECALL. *YD

Fuel System, Gasoline
Filed Jul 19, 2002CO

SEVERE FUEL ODOR GETS INTO VEHICLE DURING HOT WEATHER CONDTION WHILE DRIVING OR PARKING. VEHICLE BEEN TO DEALER ON FOUR OCCASIONS, AND PROBLEM WAS REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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