WHILE DRIVING AT ANY SPEED TRANSMISSION JERKED. DEALER HAS INSPECTED AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK
2000 Ford Windstar complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
WHILE MAKING A LEFT TURN ONTO THE INTERSECTION AND WITHOUT PRIOR WARNING A LOUD NOISE WAS COMING FROM THE REAR. CONSUMER WAS ABLE TO PULL OVER AND NOTICED THAT THE BRACKET HOLDING THE SWAY BAR ON THE PASSENGER SIDE HAD DETACHED FROM THE FRAME. *AK
THE SLIDING DOORS WOULD UNLATCH ON THEIR OWN WITHOUT WARNING WHILE DRIVING. THE ELECTRICAL DOORS WERE CONTROL BY REMOTE. THE TOOK THE VEHICLE TO THE DEALERSHIP AT LEAST 7 TIMES FOR THE PROBLEM BEFORE HAVING THE SLIDING DOOR REPAIRED. NOW THE DRIVER SIDE SLIDING DOOR IS HAVING THE SAME UNLATCHING PROBLEM. A CHILD SITS ON THE OUTBOARD POSITION WHERE THE SLIDING DOORS ARE UNLATCHING. *AK THE REAR SUSPENSION WAS READJUSTED, THE VEHICLE HAD VARIOUS ELECTRICAL PROBLEMS SUCH AS THE ABS LIGHT, THE THEFT FLASHING LIGHT, AND THE SPEEDOMETER. PH *JB
CONSUMER STATES THAT WHILE BRAKING AND WITHOUT WARNING ABS FAILED, CAUSING THE ABS LIGHT TO COME ON. DEALER NOTIFIED. *AK
WHILE TRAVELING ON THE HIGHWAY CARBON FUEL INTAKE INTO MANIFOLD CLOGGED UP, CAUSING FUMES AND BAD SMOKE. *AK
WHILE DRIVING 35 MPH GEARS WENT OUT AND VEHICLE WOULD NOT SHIFT INTO DRIVE. VEHICLE WAS TOWED TO THE OWNERS RESIDENCE. OWNER WILL CONTACT THE DEALER FOR AN APPOINTMENT. *AK
THE VEHICLE WAS IN DRIVE, BUT WENT INTO REVERSE WHEN THE GAS PEDAL WAS PRESSED. THIS WAS CAUSED BY TRANSMISSION FAILURE PER DEALERSHIP. *JB *SCC *JB
PROBLEMS WITH TIE RODS ON BOTH ENDS OF THE VEHICLE. *MR THERE WAS A SQUEAKING NOISE IN THE STEERING WHEEL TO THE LEFT AND RIGHT. THE SERVICE DEALER SUGGESTED THE PROBLEM WAS POSSIBLY WEAR OF THE TIE ROD END. THE VEHICLE WAS TAKEN TO WINDSTAR AND THE MECHANIC IDENTIFIED THE SQUEAKING TIE ROD ENDS AND REPLACED THEM. THE CONSUMER REQUESTED COMPENSATION FOR THE REPAIR BECAUSE BOTH TIE ROD ENDS SQUEAKING WERE PRESENT WITHIN THE 3 YEAR 36,000 MILE WARRANTY. *SCC *JB
WHILE DRIVING POWER STEERING COMPLETELY FAILED. MECHANIC DIAGNOSED THAT FAILURE OF THE RACK AND PINION CAUSED PROBLEM.*AK
BOTH FRONT DISC BRAKE CALIPERS WERE LEAKING. THE OWNER REPLACED THE CALIPERS ON 6/22/2003. THE OWNER ALSO CONTACTED THE DEALER ON 6/23/2003. *AK
2000 FORD WINDSTAR LX PARK ON SLIGHT INCLINE, NO KEYS IN IGNITION OR BRAKE PEDAL DEPRESSED. 2 YEAR OLD KNEELING ON DRIVERS SEAT, PULLED DOWN ON GEAR SHIFT LEVER, TRANSMISSION RELEASED AND VEHICLE ROLLED 100 FT AND COLLIDED WITH ANOTHER PARKED VEHICLE. I TOOK POSSESSION OF THE LEASED VEHICLE 8/30/2000, I FOUND A REPAIR WAS MADE FOR THE EXACT CONDITION 8/28/2000 AFTER VEHICLE REPAIR HISTORY REPORT WAS RUN. *NLM
VEHICLE WAS PARKED IN FRONT OF THE HOUSE WITHOUT PRIOR WARNING IT ROLLED DOWN THE STREET. *AK
WHILE TRAVELING AT ABOUT 55 MPH ON THE HIGHWAY, THE TRANSMISSION FAILED. *AK
BRAKE PEDAL WENT TO THE FLOOR WHEN ATTEMPTING TO SLOW DOWN ON A HILL. VEHICLE EVENTUALLY STOPPED. THIS IS NOT THE FIRST OCCURRENCE. *JB
CRANKCASE VALVE LOCATED ON VALVE COVER FAILED --- HAD TO REPLACE THE ENTIRE VALVE COVER --COST $349.03 AT LOCAL FORD AGENCY -- VEHICLE HAD 47707 MILES ON IT THE LEFT VALVE COVER WAS REPLACED . *AK
2000 FORD WINDSTAR, 47,000 MILES. CHECK ENGINE LIGHT COMES ON. ONE ITEM DIAGNOSED IS A LEAK IN THE INTAKE MANIFOLD SPACER. FORD SERVICE SAYS INTAKE MANIFOLD SPACER IS NOT COVERED UNDER WARRANTY. A)INTAKE MANIFOLD IS COVERED FOR 7 YEARS, 70,000 MILES IN CA B)INTAKE MANIFOLD IS IN TWO PIECES, UPPER AND LOWER. THE SPACER IS WHAT GOES BETWEEN BOTH PIECES OF INTAKE MANIFOLD. C)YOU CANNOT USE ONE PART OF THE INTAKE MANIFOLD WITHOUT THE OTHER, YOU MUST HAVE THAT SPACER, THEREFORE IT IS PART OF THE INTAKE MANIFOLD UNIT. IN ADDITION, TSB 01-20-5 WAS ISSUED FOR WINDSTAR YEARS 1997-2001 STATING THAT THERE IS A KNOWN ISSUE WITH A LEAK IN THE INTAKE MANIFOLD. THAT'S FIVE YEARS THAT THIS WAS A PROBLEM. *JB
WHILE DRIVING, THE TIRE SEPARATED FROM THE VEHICLE. *JB
TIE RODS ARE WORE OUT AND COULD BREAK APART WHILE DRIVING. THIS WAS NOT DUE TO NORMAL WEAR AND TEAR. THE RODS NEEDED TO BE REPLACED.*AK
MY TRANSMISSION FAILED AT 42,000 MILES IN 09/01 AND WAS REPLACED BY DEALER UNDER EXTENDED WARRANTY. THE SECOND TRANSMISSION FAILED AT 81,000 MILES IN 05/03 WAS TOLD WARRANTY WAS EXPIRED (ONLY GOOD FOR 24,000 MILES). I HAD TO PAY $2900 TO HAVE TRANSMISSION REBUILT. 3 TRANSMISSIONS IN A CAR WITH LESS THEN 100,000 MILES SEEMS VERY EXCESSIVE TO ME. WAS TOLD BY AT LEAST 6 DIFFERENT TRANSMISSION REPAIR SHOPS THAT FORD WINDSTAR'S WAS THE NUMBER 1 AUTO THEY REPLACED TRANSMISSIONS ON. SEVERAL SHOPS TOLD ME FORD WAS AWARE OF THE PROBLEM AND HAVE RECENTLY FOUND THE PROBLEM AND VANS MADE AFTER 02/03 HAD THE DEFECT FIXED BUT FORD WAS NOT PUTTING A RECALL ON THIS KNOWN PROBLEM. *NLM
THE AUTOMATIC TRANSMISSION FAILED WHILE DRIVING AND CAUSED THE ENGINE TO CUT OFF AND THE VEHICLE WOULD ONLY GO INTO REVERSE GEAR. *NLM
THE REAR WIPER MOTOR STARTED TO SMOKE. THE VEHICLE WAS TAKEN TO THE DEALER. *NLM
SECOND FAILURE OF AUTOMATIC TRANSMISSION IN 2240 MILES. *NLM
TRANSMISSION FAILED AT 43,000 MILES AND LESS THAN 3 YEARS. *JB
THE VEHICLE DID NOT COME EQUIPPED WITH A DOOR SENSOR AND AS A RESULT A CHILD WAS ALMOST PINNED BY THE SLIDING DOOR. *NLM
FOR SOME REASON, THE FIRST TIME, ON 10 MAY 2003, THE ENGINE RACES AT ABOUT 3500 - 4000 RPM, AT A STOP SIGN AND STILL MAINTAINING. WHEN BRAKE PEDAL IS RELEASED VAN SPEEDS VERY, VERY QUICKLY, WHICH COULD CAUSE AN ACCIDENT IN THE REAR END OF A VEHICLE IN FRONT. ALSO, IN IDLE, THE ENGINE RMPS ARE BETWEEN 3500 - 4000 RPM. *NLM
THE LUG NUTS CAME OFF THE WHEEL AND AS A RESULT THE PASSENGER SIDE FRONT WHEEL CAME OFF. *NLM
WHILE DRIVING THE PASSENGER SIDE SLIDING DOOR SLID. AS A RESULT OBJECT HAVE FALLEN OUT OF THE VEHICLE. THE CONSUMERS STATES " OBJECTS HAVE FALLEN OUT AS A RESULT. *NLM
THE WINDSHIELD WIPERS WOULD GO ON AND OFF WHILE DRIVING. *NLM
WHEN THE DRIVER APPLIED THE BRAKE THE PEDAL WENT ALL THE WAY TOT HE FLOOR. *NLM
THE VEHICLES TRANSMISSION LOCKED UP WHILE DRIVING AND CAUSED THE VEHICLE TO STALL. THE DEALER HAS BEEN NOTIFIED. *NLM
THE AUTOMATIC OPENING DOOR ON THE PASSENGER SIDE HAS NO SENSORS TO DETECT A PERSON IN THE WAY OF THE DOOR. THE DOOR CLOSED ON MYSELF WITHOUT AUTOMATICALLY RELEASING. IF A CHILD WAS THERE IT COULD HAVE BEEN A SERIOUS INJURY. *NLM
WHILE MY WIFE WAS DRIVING OUR 2000 FORD WINDSTAR DOWN THE HIGHWAY AFTER PICKING MY SON UP FROM SCHOOL, SHE NOTICED THAT AT LEAST 3 CARS HAD PASSED HER WITH THEIR WINDSHIELD WIPERS ON DURING A PERFECTLY CLEAR DAY. SHE LOOKED OUT THE BACK WINDOW AND COULD NOT SEE ANYTHING. WE LATER FOUND OUT THE HOT ENGINE COOLANT WAS SPRAYING OUT FROM THE BOTTOM OF THE VEHICLE AND SPRAYING ONTO THE TRAILING CARS CREATING A VISIBILITY HAZARD. THE CAUSE OF THE INCIDENT WAS THE FAILURE OF THE HEAD GASKET ON THE WINDSTAR. THIS COULD HAVE HAD A VERY SERIOUS IMPACT ON OTHER DRIVERS OR MY WIFE DUE TO A LACK OF VISIBILITY DUE TO THE ENGINE COOLANT SPRAYING OVER THE WINDSHIELDS OF OTHER VEHICLES. FORD MOTOR COMPANY UNDER WENT A HUGE RECALL CAMPAIGN IN 2000 FOR HEAD GASKET FAILURES IN SEVERAL VEHICLES FOR MODEL YEARS 1996-1999. FORD CLAIMS THEY RESOLVED THE PROBLEM WITH THE HEAD GASKETS, BUT CONSIDERING I HAD A FAILURE AT LESS THAN 50,000 MILES THAT WARRANTED AN ENGINE REPLACEMENT I DON'T BELIEVE THE ISSUE HAS BEEN RESOLVED. *JB
AUTOMATIC TRANSMISSION FAILURE. RIDING ALONG AT CONSTANT VELOCITY IT WOULD KNOCK LIKE YOU ARE GOING OVER RUMBLE STRIPS. WITH A FEW THOUSAND MILES WE TOOK THE VAN INTO THE DEALER REPORTING A "CLUNK" AT ABOUT 10 MPH. THEY SAID IT WAS NOT A PROBLEM. AT 40,000 MILES NOW THEY SAY I NEED A NEW TORQUE CONVERTER. NOT KNOWING I HAD PREVIOUSLY BROUGHT THE VAN IN WE TOLD THEM ABOUT THE CLUNK AND THEY SAID IT WAS A PROBLEM. MY NEIGHBORS WHO BOUGHT THE SAME VAN FROM THE SAME DEALER THE SAME DAY ALSO HAD THE TRANSMISSION REPLACED ABOUT 1 MONTH AGO WITH ABOUT 39,000 MILES. HER VAN JUST QUIT IN THE MIDDLE OF AN INTERSECTION. *JB
THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE, DUE TO A FAULTY MASTER CYLINDER. *JB
AUTOMATIC SLIDING DOORS INTERMITTENTLY MALFUNCTION. THEY WILL SOMETIMES FAIL TO CLOSE OR OPEN WHEN ACTIVATED. THE PASSENGER SIDE DOOR SOMETIMES FAILS TO CLOSE COMPLETELY AND THE OPEN DOOR LIGHT ON THE DASH REMAINS ON. THE PASSENGER SIDE DOOR SOMETIMES MAKES A RATTLING SOUND AND DOES NOT APPEAR TO HAVE A TIGHT SEAL. *JB
THE STEERING FAILED AND CAUSED LOSS OF CONTROL. *NLM
I WENT OUT AND STARTED THE VAN SO IT COULD WARM UP AND THEN WENT IN TO GET MY DAUGHTER READY FOR HER DENTIST APPOINTMENT. THE VAN HAD WARMED APPROXIMATELY 25 MIN WHEN WE GOT IN. I WAS BACKING OUT OF THE DRIVE WAY AND NOTICED THERE WAS FROST ON THE REAR LIFT GATE WINDOW, NOT A LOT JUST ENOUGH TO DECREASE MY VISIBILITY, SO I TURNED ON THE REAR DEFROSTER. APPROXIMATELY 1 MILE DOWN THE HIGHWAY THERE WAS A LOUD EXPLOSION SOUND FOLLOWED BY GLASS SHATTERING, CAUSING ME TO SLAM THE BRAKES AND PULL OVER TO THE SIDE OF THE ROAD. I THEN REALIZED THAT THE REAR LIFT GATE GLASS HAD SHATTERED OUT. FORTUNATELY NO OTHER CARS WERE ON THE ROAD AT THE TIME AND NO ONE WAS INJURED JUST FRIGHTENED. I CALLED FORD CUSTOMER SERVICE AND SPOKE WITH A GENTLEMAN THERE. I WAS TOLD HE COULD NOT DO ANYTHING THAT IT WOULD BE UP TO THE DEALER AS TO WHETHER THEY WOULD REPLACE IT OR NOT. I THEN CALLED THE LOCAL DEALER AND SPOKE WITH A GENTLEMAN THERE WHO SAID HE WOULD CONTACT THE SERVICE MANAGER AND GET BACK WITH ME. HE PHONED LATER THAT DAY AND SAID THAT THEY WOULD NOT REPLACE THE WINDOW, I WOULD HAVE TO HAVE IT DONE MYSELF. SO I DID. I DECIDED TO DO SOME INVESTIGATION ON THIS MATTER AND FOUND THAT THERE WAS A RECALL ON SOME 2000 WINDSTAR'S CONCERNING THE BACK GLASS, AND MANY COMPLAINTS FROM OTHERS WHO HAD THEIRS TO SHATTER OUT AS WELL. SOME FOR NO APPARENT REASON. I HAVE SINCE CONTACTED THE FORD MOTOR CO. TO TELL THEM OF THE PROBLEM AND ASKED TO BE REIMBURSED THE MONEY FOR THE BACK GLASS AS I FELT THAT WE SHOU
THE RIGHT REAR TIRE BLEW OUT, ON ANOTHER OCCASION, THE LEFT TIRE HAD DEVELOPED A BULDGE ON THE INSIDE, AND HAD BLOWN WHILE DRIVING AS WELL. (AMERI GS 60) SCC *JB
THE SEAT BELT FOLDED OVER ITSELF AND JAMMED IN THE GUIDE, WHICH PREVENTED THE BELT FROM RETRACTING.*AK *JB
WE HAVE HAD PROBLEMS WITH THE AUTOMATIC SLIDING DOORS ON OUR MINIVAN SINCE THE ORIGINAL DATE OF PURCHASE. WHEN USING THE REMOTE OR INTERIOR BUTTONS TO CLOSE DOORS, THEY FREQUENTLY MALFUNCTION. WHEN TRYING TO CLOSE THE DOORS, SOMETIMES THERE IS JUST A CLICKING NOISE AND THE DOOR DOES NOT CLOSE AT ALL. OTHER TIMES, THE DOOR CLOSES AND THEN IMMEDIATELY POPS RIGHT BACK OPEN. OFTEN WHEN TRYING TO CLOSE THE DOORS MANUALLY, THE DOORS FAIL TO LATCH. OTHER TIMES, THE DOORS GET STUCK IN AN OPEN POSITION AND WE ARE UNABLE TO CLOSE THEM, EITHER MANUALLY OR ELECTRONICALLY. WE HAVE TAKEN THE VAN TO THE DEALERSHIP ON TWO DIFFERENT OCCASIONS AND THEY HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM, OR THEY SIMPLY STATE THAT THERE IS NOT A PROBLEM. THIS PAST SUMMER THE "MOTOR" WHICH OPERATES THE DOOR CLOSING SYSTEM WAS REPLACED. THE MOST RECENT EVENT OCCURED ON 2/3/03. THIS TIME THE SLIDING DOOR CAME OPEN WHILE THE VEHICLE WAS IN MOTION. WE IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP. THEY ONCE AGAIN CLAIMED THAT THEY CAN'T FIND ANYTHING WRONG. THIS IS A VERY SERIOUS VEHICLE DEFECT THAT COULD RESULT IN INJURY OR DEATH.
MY POWER STEERING MAKES A GROANING NOISE EVERY TIME I TURN--THIS HAS DONE THIS 6 MONTHS AFTER I PURCHASED THE VEHICLE---I HAVE KIDS--THIS SCARES ME THAT I MAY LOSE CONTROL--IT SOUNDS LIKE IT IS GOING TO SNAP ANY MINUTE--I HAVE READ MANY COMPLAINTS ABOUT THIS PROBLEM--I NEED HELP. NLM
THE VEHICLE STALLED WITHOUT WARNING.*JB
ON 12-13-02 I WAS TOLD BY MILE ONE WHERE I PURCHASED MY WARRANTY TO HAVE MY VAN TOWED TO A FORD DEALSHIP BECAUSE IT HAD A MECHANICAL BREAKDOWN.THE SERVICE MANAGER JOHN LOCKET SAID THAT THE VAN HAD WHAT HE CALLED AN INTERMIX IN THE ENGINE,HE SAID THAT COOLANT AND THE OIL HAD SOMEHOW MIXED TOGETHER.I ASKED HIM WHAT CAUSED THAT TO HAPPENED AND HE SAID THAT IT COULD BE A BLOWN HEADGASKET OR A CRACKED CYLINDERHEAD. I CALLED HIM ON 12-23-02 AND HE SAID TOLD ME THAT THE MECHANIC SAID THAT HE COULDN'T TELL WHAT THE PROBLEM WAS SO I WOULD HAVE TO GIVE MY PERMISSION FOR THEM TO BREAK DOWN THE ENGINE AT MY OWN EXPENSES AND I WAS TOLD THE SAMETHING BY MILE ONE,I AGREED.I CONTACTED THE SERVICE MANAGER SAM STEWARD OF KIA OF GLEN BURNIE WHERE I PURCHASED THE VAN AND HE AGREED TO CALL AND SPEAK TO THE SERVICE MANAGER JOHN LOCKET AT THE FORD DEALERSHIP.HE TOLD HIM THAT HE WOULD HAVE EVERYTHING WORKED OUT AFTER CHRISTMAS. MR.STEWARD TOLD ME TO KEEP IN TOUCH AND TO LET HIM KNOW IF I NEEDED ANYMORE ASSISTANCE.I CONTACTED HIM AGAIN THE FIRST PART OF JANUARY AND I TOLD HIM THAT THEY STILL COULDN'T FIND THE PROBLEM SO I MADE A CONFERENCE CALL TO MR. LOCKET WITH MR.STEWARD'S PERMISSION. MR.LOCKET EXPLAINED TO MR.STEWARD AND MYSELF THAT I WOULD HAVE TO GIVE MY PERMISSION TO HAVE THE ENGINE PULLED OUT TO HAVE THE BLOCKED CHECKED TO SEE IF IT IS CRACKED I AGREED AGAIN. MR.STEWARD ASKED MR.LOCKET WHY WAS IT TAKING SO LONG TO FIND THE PROBLEM AND HE SAID THAT HE WAS SHORT ON HELP.I SPENT OVER 1200 DOLLAR
THE HORN BUTTON IS DIFFICULT TO LOCATE AND PUSH. IN EMERGENCY SITUATIONS, MAY NOT BE ABLE TO BLOW THE HORN IN TIME TO HELP AVOID A BAD SITUATION. I SELECTED A DATE BELOW BECAUSE IT IS REQUIRED. THISIS NOT AN ACTUAL EVENT DATE. THIS IS AN ONGOING PROBLEM.
THE DOOR AJAR LIGHT ILLUMINATED, THE POWER DOOR LOCKS AND INTERIOR LIGHTS BECAME INOPERATIVE AND THE SLIDING DOOR OPENED BY ITSELF.*JB
WHEN THE CIGARETTE LIGHTER IS PUSHED IN FOR USE, AFTER IT GETS HOT THE LIGHTER SHUTS OUT SO HARD IT LANDS IN THE BACK SEAT OF THE VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION. PH
TORQUE CONVERTER FAILED WITH NO WARNING. UPON FAILURE, DEBRIS SHOT UP INTO TRANSMISSION. INTERNAL DAMAGE TO TRANSMISSIN WAS SO SEVERE THAT WE HAD TO PURCHASE A NEW TRANSMISSION. VEHICLE HAD ONLY 38,500 MILES AT TIME OF INCIDENT.
PURCHASED NEW TRANSMISSION FOR VEHICLE AT 38500 MILES DUE TO TORQUE CONVERTER FAILURE THAT DAMAGED TRANSMISSION BEYOND REPAIR. NEW FORD FACTORY TRANSMISSION INSTALLED IN DECEMBER REQUIRED REBUILD IIN JANUARY OF 2003 AFTER ONLY 1500 MILES.
POP/LOUD HITTING SOUND IN FRONT END WHEN TURNING SLOW AND HITTING A BUMP OR DIP IN HI-WAY. TOOK TO FORD DEALERSHIP IN NEVADA, MO. AND THEY SAID THAT IS IT MADE THAT WAY A STOP IF YOU HIT SOMETHING THAT IT WILL NOT TEAR UP SOMETHING ELSE...I REALLY DON'T BELIEVE THAT. ALSO, DUST, COMING IN ALL OVER INSIDE THE 2000 WINDSTAR AND YOU LITTERALY HAVE TO ROLL DOWN THE WINDOWS TO BREATHE. THE AUTOMATIC SLIDING DOORS FOR PASSENGERS IN BACK OPENS VERY SLOW AND SOMETIMES WONT OPEN WITHOUT FORCE. TS
THE REAR BENCH SEAT OUTBOARD BELT BUCKLE HAD TO BE REPLACED, BECAUSE IT DID NOT SECURELY LATCH. THIS WAS THE 4TH OUT OF 7 BELT BUCKLES THAT CONSUMER HAD TO REPLACE BECAUSE OF LATCHING PROBLEMS. *TS *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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