CONSUMER STATED THAT WHILE DRIVING AND STOPPING AT A LIGHT HE HAD NO GEARS, EXCEPT REVERSE AND PARK. CONSUMER HAD VEHICLE TOWED TO THE MECHANIC. AFTER MECHANIC EVALUATED THE VEHICLE CONSUMER TOWED IT TO A TRANSMISSION SHOP. HE THEN CALLED THE MANUFACTURER, AND WAS TOLD TO CONTACT A FORD DEALER IN HIS AREA. CONSUMER CONTACTED A FORD DEALER, AND WAS TOLD THAT THEY COULD NOT DO ANYTHING BECAUSE HE DID NOT PURCHASE THE VEHICLE FROM THEM OR HAD THE SERVICE DONE THERE . *AK TRANSMISSION AND TORQUE CONVERTER HAD TO BE REMOVED. FAILURE WAS THE RESULT OF A BROKEN SUN GEAR. CONSUMER STILL HAS THE PART. *PH
2000 Ford Windstar complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
THE TRUCK IDLES RUFF. THE WRONG ENGINE MOTOR VALVE COVER BOLTS WERE USED AT TIME OF THE TRUCK BEING MANUFACTURED. AS A RESULT THE BOLTS CAUSED AN OIL LEAK IN THE ENGINE. THE DEALERSHIP REPLACED THE BOLTS. PLEASE PROVIDE MORE DETAILS. *PH THERE WERE EIGHT BOLTS COVERED WITH PLASTIC WHICH MELTED AND CAUSED OIL TO ENTER THE ENGINE AND RUN ROUGH. MECHANIC INFORMED THE CONSUMER THAT MANY OF THESE BOLTS HAVE BEEN REPLACED. THE CONSUMER FEELS FORD SHOULD COVER THE COST OF REPAIRS, NOT HIM. *PH
ENGINE PINGS AND STUTTERS. ENGINE CHECK SHOWS CARBON BUILD-UP DEALER -- MARSHALL FORD REPLACED INTAKE HOSES AND A LONG LIST OF OTHER THINGS AND NOW 2 YEARS LATER I AM STUCK WITH A VAN WITH THE ENGINE LIGHT ON AND SINCE THE WARRANTY IS UP, THEY REFUSED TO FIX OR TRIED TO FIX ANYTHING WHEN THIS IS THE SAME PROBLEM THAT I HAD FROM DAY OF PURCHASE. CARBON BUILDS UP NO MATTER WHAT I DO. THE DEALER HAD THE VAN IN FOR REPAIR OFF AND ON A TOTAL OF OVER TWO MONTHS. *LA
WHILE DRIVING 45 MPH, THE AUTOMATIC TRANSMISSION STOPPED FUNCTIONING. THE TRANSMISSION HAD TO BE REBUILT WITH NEW COMPONENTS. *AK *SCC *JB
WHILE DRIVING AT APPROXIMATELY 35 MPH, THE FORD 2000 WINDSTAR EXPERIENCED TOTAL TRANSMISSION FAILURE WITHOUT WARNING OF ANY KIND. THE VEHICLE HAD 39000 MILES! IT WAS NEVER USED IN ANY HEAVY-WEIGHT SITUATIONS AND NEVER TOWED ANYTHING. MY WIFE USED IT TO DRIVE THE KIDS AROUND TOWN AND TO DO THE GROCERY SHOPPING. FORD HAS REFUSED TO STAND BEHIND THIS VEHICLE. MY REQUESTS FOR ASSISTANCE WENT ALL THE WAY TO DETROIT. THEIR CUSTOMER SERVICE DEPARTMENT REPRESENTATIVES WERE RUDE. THE COSTS FOR TOWING AND REPLACEMENT OF THE TRANSMISSION WERE $2149.58.*AK
PER DEALER REPAIR: TRACE TO LOWER VACUUM LEAK, R&R LOWER INTAKE GASKETS, INSTALL UNDATED PARTS COST OF $600. THIS WAS ON TOP OF A $2000 TRANSMISSION REPAIR AT SAME TIME, SEPARATE COMPLAINT, AND ALSO AFTER TWO TIE RODS REPLACED. *LA
HEARD VERY LOUD NOISE, CAR WOULD NOT GO IN GEAR. TRANSMISSION HAD TO BE REPAIRED AT COST OF $2000. *LA
WHILE DRIVING, THE VEHICLE SUDDENLY ACCELERATED CAUSING THE VEHICLE TO DRIVE THROUGH A BUSY INTERSECTION. THE DRIVER WAS ABLE TO AVOID A COLLISION. THE DEALER REPLACED SEVERAL COMPONENTS WITHIN THE ENGINE. PLEASE PROVIDE FURTHER DETAILS. *NLM
SIDE WALL OF TIRE BLEW OUT. *LA
THE CHILD WAS PLAYING INSIDE OF THE VEHICLE WHILE IT WAS PARKED. THE CHILD HIT GEAR SHIFT CAUSING THE VEHICLE TO ROLL BACKWARDS AND HIT A TREE. PLEASE FILL IN ADDITIONAL INFORMATION. *PH
PASSENGER SIDE SLIDING POWER ASSIST DOOR DOES NOT ALWAYS LATCH CORRECTLY.*AK
THE FRONT DISC BRAKES STARTED VIBRATING WITH ABOUT 15000 MILES ON THE VEHICLE. THE DEALER/SERVICE DEPT. INSPECTED AND REPORTED SOME POSSIBLE WARPING HAD STARTED.*AK
THE AIR FLOW UNIT ATTACHED TO THE TOP OF THE ENGINE MAKES A CLATTERING NOISE. THE DEALER/SERVICE DEPT. INSPECTED AND DESCRIBED THE NOISE CAUSED BY A PISTON DRIVEN MECHANISM INSIDE THIS AIR FLOW CHAMBER. APPARENTLY THIS UNIT HELPS WITH FUEL EFFICIENCY. IT NEEDS TO BE REPLACED AND FORD MOTOR CO. WILL NOT REPLACE IT.*AK
WHILE MY WIFE AND YOUNG SON WERE DRIVING 400 MILES FROM HOME ON A CONGESTED EXPRESSWAY THE SIDE AIRBAG DEPLOYED WITHOUT WARNING OR CAUSE. AFTER THE DEALER HAD THE VEHICLE FOR TWO WEEKS THEY DECIDED IT WAS CAUSED BY A FAULTY SENSOR AND SINCE THE VEHICLE WAS OUT OF WARRANTY (3 YR/36,000 MILES) THEY GAVE US A BILL FOR OVER $1100.00 WITH OUR REPAIRED VEHICLE TWO WEEKS AFTER LATER. THE MANUFACTURER ASSUMES NO LIABILITY. WE ARE AFRAID TO DRIVE IT.
MY 2000 FORD WINDSTAR WITH (46,000 MILES) RECENTLY BEGAN MAKING A SMALL WHIRRING OR TICKING NOISE UNDER THE HOOD. EXAMINATION BY THE SERVICE DEPARTMENT AT A LOCAL DEALER INDICATED THAT THE ORIGIN OF THE PROBLEM WAS THE TRANSMISSION. UPON TEARDOWN OF THE TRANSMISSION, IT WAS DISCOVERED THAT THE STATOR SUPPORT BEARING HAD "BLOWN APART." THE DEALER WISHED TO REPLACE THE ENTIRE TRANSMISSION FOR $3700. AN INDEPENDENT MECHANIC ALSO EXAMINED THE CAR AND FOUND THAT IN ADDITION TO THE STATOR, THE PUMP SHAFT, TORQUE CONVERTER, AND CLUTCHES WOULD ALL NEED TO BE REPLACED. THERE WAS NO DAMAGE TO THE GEAR TRAIN OR THE SOLENOIDS. IT SEEMS UNBELIEVABLE THAT SUCH EXTENSIVE DAMAGE MANIFESTED ITSELF IN NOTHING MORE THAN A SMALL TICKING SOUND THAT MECHANICS AT THE DEALERSHIP WERE AT FIRST UNABLE TO EVEN DETECT. IT IS EVEN MORE AMAZING AND FRIGHTENING THAT THE VEHICLE WAS STILL DRIVABLE. THERE WAS NOTHING SUSPICIOUS FOUND IN ANY PREVIOUS SERVICE VISITS TO SUGGEST THAT SUCH A FAILURE WAS IMMINENT AND NO DASHBOARD WARNING LIGHTS OF ANY KIND. HAD THIS VEHICLE FAILED WHILE IN TRANSIT, SERIOUS INJURIES MAY HAVE BEEN POSSIBLE. *LA
WHILE LEAVING OUR PARKING LOT THE TRANSMISSION MADE A FEW HARD JERKS WHILE STOPPED AND THEN WOULD NOT GO IN A FORWARD MOTION, TRIED TO GO IN REVESE NOTHING. PUSHED THE VAN BACK TO A PARKING SPACE, CALLED FORD CUSTERMER SERVICE AND WAS TOLD NO WARRANTIES OR "CUSTOMER SATISFACTION PROGRAMS" (SECERET WARRANTIES) EXSITED.CALLED AROUND TO SURVEY OPTIONS AND NOTED THAT THE WINDSTAR HAS HAD AT LEAST 3 UPGRADE KITS ISSUSED FOR THE TRANSMISSION. FOUND A LOT OF COMPLAINTS FOR THE SAME PROBLEM. CALLED FORD AGAIN, ASKED ABOUT THE VARIOUS OTHER COMPLAINTS AND WAS TOLD THAT THIS TRANSMISSON HAS NEVER HAD PROBLEMS THAT ANY INFORMATION OBTAINED FROM NON-FORD SOURCES IS FALSE OR INCORRECT. WHEN ASKED ABOUT THE TRANSMISSON UPGRADE KITS (INFO FOUND ON FORD'S WEBSITE) WAS MET WITH THE SAME RESPONSE THAT THE TRANSMISSON HAS NEVER HAD A PROBLEM AND NON-FORD INFO.... AAMCO ESTIMATES $2200 TO $3500 FOR A REBUILT TO NEW TRANSMISSON, FORD OFFERS NO HELP. WE ARE LOOKING FOR A CLASS-ACTION OR OTHER INFORMATION TO GET FORD TO OWN-UP TO AND PAY FOR A "KNOWN" FAILURE IN THERE TRANSMISSON THAT DATES BACK TO 1991 WINDSTARS/TAURAS. ODOMETER READING 55,000. *AK
THE TRANSMISSION JUST QUIT WITHOUT ANY PRIOR WARNING OR PROBLEMS. LEFT WIFE AND KIDS STRANDED IN MIDDLE OF BUSY STREET. *LA
RIGHT SLIDING DOOR WILL NOT UNLOCK. DEALER IS AWARE OF THE PROBLEM, BUT HAS NOT MADE ANY REPAIRS. *AK
BLOW OUT OF GOOD YEAR INTEGRITY TIRE. *LA CONSUMER EXPERIENCED TWO BLOW OUTS WITH GOODYEAR TIRES. CONSUMER DIDN'T KNOW WHO TO BLAME FOR THE BLOW OUTS, GOODYEAR OR FORD FOR EQUIPPING A VAN WITH A ONE PLY POLYESTER CORD IN THE SIDEWALL. *PH *JB
VEHICLE COMES EQUIPPED WITH AN AUTOMATIC DOOR LOCKS THAT ENGAGE WHEN VEHICLE IS PUT INTO DRIVE. THE SLIDING DOOR UNLOCKS AND SLIDES OPEN WHETHER THE VEHICLE IS MOBILE OR NOT. DEALERSHIP HAS REPLACED DOOR PARTS AND SERVICED THE VEHICLE SEVERAL TIMES, BUT THE PROBLEM STILL EXISTS.*AK
THE DRIVERS SEAT IN MY 2000 WINDSTAR BECAME AN ISSUE ON FEBRUARY 22, 2001, WHICH WAS REPAIRED FOR THE FIRST TIME ON MARCH 13 2001. SINCE THEN, IT HAS BEEN IN AND OUT FOR REPAIRS OR REPLACEMENTS 6 TIMES. WHEN THE PROBLEM OCCURRED AGAIN, FORD MOTOR COMPANY WILL NOT FIX IT BECAUSE OF THE EXPIRATION OF ITS WARRANTY. HOWEVER, THERE?S NO EFFORT TO SOLVE THE PROBLEM, JUST TO PERFORM REPLACEMENTS AND REPAIRS UNTIL THE WARRANTY EXPIRES. *LA
WHILE DRIVING VEHICLE SHUT OFF WITHOUT WARNING. *AK
2000 FORD WINDSTAR 43,000 MILES, MY WIFE WAS DRIVING DOWN THE FREEWAY AND ALL OF THE SUDDEN THE TRANSMISSION WENT OUT. THERE WAS NO WARNING OR NOISE OF ANY KIND. THIS HAPPENED WHILE SHE WAS DRIVING FREEWAY SPEEDS. I WENT TO MY MECHANIC AND HE SAID ONE OF HIS EMPLOYEE HAD THE SAME VAN AND THE SAME THING HAPPENED TO HIM AT 37,000 MILES. I WENT TO WORK AND A CO-WORKER SAID THE SAME THING HAPPENED TO HIS DADS VAN AROUND 40,000 MILES. FORD SHOULD FINS A TRANSMISSION THAT WILL LAST LONGER THAN THAT FEW OF MILES.
WHILE DRIVING AT 65 MPH AUTOMATIC TRANSMISSION FAILED. *AK
TRANSMISSION AX4S FAILED AT STOPLIGHT. GEAR WAS SHEARED OFF DRUM. VEHICLE HAD 50,623 MILES WHEN FAILURE OCCURRED. TRANSMISSION WAS OVERHAULED AT A COST OF $2037.92.
THE PASSENGER SIDE REAR SLIDING DOOR POPPED OPEN WHILE DRIVING. VEHICLE WILL BE TAKEN TO THE DEALER FOR REPAIRS. *AK THE SLIDING PASSENGER DOOR INTERMITTENTLY POPPED OPEN AFTER CLOSING IT AT TIMES WHILE DRIVING JUST ENOUGH TO CAUSE THE DOOR AJAR LIGHT COME ON. ONE MUST MANUALLY PULL THE LOCK TO OPEN THE DOOR. FORD WORKED ON THE DOOR AND SAID IT NEEDED LINE ADJUSTMENTS BUT THE DOOR CONTINUED TO EXPERIENCE THE PROBLEM. *SCC *JB
INTERMITTENT WINDSHIELD WIPERS INOPERABLE AND WIPERS WILL NOT PARK WHEN TURNED TO OFF POSITION OBSTRUCTING DRIVERS VIEW AND INCREASING POSSIBILITY OF A CRASH. A RECALL HAS BEEN ISSUED, 01S25, FOR CERTAIN MODELS OF SAME MAKE AND YEAR FOR THIS EXACT DESCRIPTION OF PROBLEM. THIS VEHICLE, HOWEVER, IS NOT INCLUDED BASED ON THE VIN. *JB
TRANSMISSION HAS ALWAYS KICKED FORCEFULLY AND ABRUPTLY IN LOW SPEED OR ON DECELERATION AT LOW SPEED. THERE HAS BEEN A TRANSMISSION FLUID LEAK(INDICATED BY RED FLUID ON AND AROUND THE THE TRANSMISSION PAN) BUT THE FLUID LEVEL HAS REMAINED CONSTANT AND AT APPROVED LIMITS. WE HAVE MENTIONED THIS TO DEALERS BUT HAVE ALWAYS BEEN TOLD THAT WAS NORMAL AND THAT IF THE TRANSMISSION FLUID LEVEL WAS WITHIN SPECIFICATIONS THEN THERE WAS NOT A PROBLEM. ON THIS DATE AS WE ACCELERATED FROM A FOUR-WAY STOP THERE WAS AN EXTREMELY FORCEFUL KICK AND THE VAN LOST POWER AND FORWARD MOTION AND ACTUALLY BEGAN TO DRIFT BACKWARD. THE DEALER TOLD US WE REQUIRED A NEW TORQUE CONVERTER, SOME NEW GEARS REPLACED, AND THAT WE WOULD BE BETTER OFF HAVING THE ENTIRE TRANSMISSION REPLACED.
VEHICLE STALLED WHILE DRIVING AT HIGHWAY SPEED. VEHICLE WAS TOWED TO A DEALER, WHO FOUND THAT VEHICLE NEEDED A NEW TRANSMISSION. *AK
THE CONSUMER STATED THAT THE ANTI-LOCK BRAKE SYSTEM WARNING LIGHT FLASHED INTERMITTENTLY WHILE DRIVING AND THE BRAKES MADE NOISE. THE BATTERY AND WIPERS FAILED ON THE SAME DAY. THE TRANSMISSION WAS REPLACED BUT CONTINUED TO EXPERIENCE PROBLEMS. *AK *NLM
INTERMITTENTLY WINDSHIELD WIPERS BECAME INOPERABLE, OBTRUCTING THE DRIVER'S VIEW. A RECALL HAS BEEN ISSUED ON SIMILAR MAKES AND MODELS. HOWEVER THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
COMPLETE TRANSMISSION FAILURE WITH ONLY 48,000 MILES.
TRANSMISSION ON 2000 WINDSTAR NEEDS TO BE REPLACED AFTER 47,000 MILES.*AK
THE FRONT PASSENGER COIL SPRING FAILED, SHREDDING THE FRONT TIRE. THE SERVICE MECHANIC SAID IT WAS ROAD DEBRIS THAT CAUSED THE FAILURE; HOWEVER, THE LOCATION WHERE THE COIL FAILED APPEARED TO BE AN OLD CORROSION SPOT WITHIN THE STEEL. I WAS OUT OF WARRANTY FOR THE PART.*AK
THE CONSUMER WAS ABLE TO PUT THE VEHICLE INTO GEAR WITHOUT PRESSING THE BRAKE PEDAL. *JB THE CONSUMER'S SON PUT THE KEYS IN THE IGNITION AND PULLED THE GEAR SHIFTER INTO GEAR WITHOUT THE VEHICLE BEING STARTED. THE CONSUMER WAS PULLED AND DRAGGED BEHIND THE VEHICLE APPROX. 30 FEET. THE CONSUMER SUSTAINED MULTIPLE INJURIES WITH ROAD RASH. HIS CLOTHES WERE RIPPED TO SHREDS. AT THAT TIME, FORD HAD DONE NOTHING TO CORRECT THE PROBLEM. *PH *JB
BOTH SLIDING DOORS FAILED ON DIFFERENT OCCASIONS, THEY DIDN'T WORK AUTOMATICALLY OR MANUALLY. THE DEALER INSPECTED FOUR TIMES, AND PROBLEM CONTINUED. *AK THE RADIO QUIT , THE DIRECTIONAL SWITCH HAD BROKEN, THE POWER DOORS/SWITCHES FAILED VARIOUS TIMES, AND THE DOOR UNLATCHED WHILE PARKED AND IN MOTION. *SCC *JB
AUTOMATIC TRANSMISSION FAILURE TWICE. FIRST FAILURE AT 29K MILE IN OCTOBER 2001. TRANSMISSION WAS REPAIRED UNDER WARRANTY. SECOND TRANSMISSION FAILURE WAS AT 56K VEHICLE MILES BUT ONLY 27K MILES ON REBUILT TRANSMISSION. BOTH FAILURES OCCURRED WITHOUT WARNING. SECOND FAILURE IS 3K MILES OUTSIDE OF 2YR/24K WARRANTY PROVIDED BY FORD. I BELIEVE SUDDEN TRANSMISSION FAILURE IS A SEVERE SAFETY ISSUE.
BOUGHT VAN FROM DEALER JUNE 2001 WITH 28,000 MILES; ONGOING ISSUES WITH AUTOMATIC TRANSMISSION OVER 24 MONTH PERIOD; 34,000 MILES, HARSH VIBRATION AND SLIPPING ON ACCELERATION (AT TIMES NO FASTER THAN 35 MPH GETTING ON INTERSTATE), REBUILD UNDER 3 YR, 36 WARRANTY (TORCH CONVERTER OTHER INTERNALS); 1 YEAR LATER, 58,000 MILES, SAME SYMPTOMS WITH FLUID LEAKAGE, TRANSMISSION TOTALLY GONE, REPLACE WITH NEW REBUILT TRANSMISSION UNDER PURCHASED EXTENDED WARRANTY; 4 MONTHS LATER, 64,000 MILES SAME SYMPTOMS, SLIPPAGE, HARSH VIBRATION, REBUILD TORCH CONVERTER UNDER WARRANTY; 4 MONTHS LATER (JUNE 2003) TRANSMISSION STARTING TO SHOW SAME SYMPTOMS, DEALER CAN NOT DUPLICATE; NOW CONSTANT VIBRATION WHEN TORCH CONVERTER IS LOCKED IN,CLUNKING, SLIPPING ON ACCELERATION AROUND CORNERS, END OF JULY FILED UNDER LEMON LAW AT STATE, WAITING TO HEAR FROM THEM.
WHILE PULLING UP TO AN INTERSECTION THE VEHICLE JERKED AND THE TRANSMISSION WOULDN'T GO BACKWARD OR FORWARD. THE COST FOR REPAIRS WERE $530.00. *AK *CB
WHILE DRIVING 40 MPH THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND THE AIR BAGS DID NOT DEPLOY. *NLM THE VEHICLE WAS TOTALED. FORD CHARGED THE CONSUMER FOR THE REPAIR WHICH WAS UNSATISFACTORY. *SCC *JB
SUDDEN TRANSMISSION FAILURE AT 34,000 MILES. NO WARNING. ALL FORWARD GEARS FAILED. MANUFACTURER OFFERING "SECRET WARRANTY." PROBLEM APPEARS TO BE COMMON TO ALL WINDSTARS AS FAR BACK AS 1994. *AK
AUTOMATIC TRANSMISSION IS SLIPPING PRIMARY WHEN IN OVERDRIVE. CAUSE UNKNOWN. *PH
WHILE ATTEMPTING TO MAKE A LEFT HAND TURN AT STOP SIGN I HEARD A "CLUNCK" AND COULD NOT DRIVE FORWARD. AFTER A FEW CARS DROVE AROUND ME AND MY YOUNG CHILDREN SOMEONE FINALLY STOPPED TO PUSH MY WINDSTAR INTO A PARKING LOT THAT WAS CLOSE BY. I NEEDED TO HAVE THE VAN TOWED AND WAS TOLD THE TRANSMISSION NEEDED TO BE REPLACED. I HAVE 37200 MILES ON THIS VEHICLE AND IT IS NOT QUITE 4 YEARS OLD. AS ANGRY AS I AM I ALSO HAVE TO BE THANKFUL THAT THIS SUDDEN TRANSMISSION FAILURE DIDN'T HAPPEN JUST 2 WEEKS EARLIER WHEN MY FAMILY AND I WERE ON VACATION IN VIRGINIA. I AM LOOKING TO FORD AT THIS TIME TO HAVE MY VEHICLE FIXED WITH ASSISTANCE THROUGH A "GOODWILL" PROGRAM SO FAR I HAVE NOT BEEN SUCCESSFUL. I ALSO UNDERSTAND THAT THIS IS A COMMON PROBLEM THAT FORD SEEMS TO BE AWARE OF.
CONSUMER STATED THAT TRANSMISSION WOULD NOT CHANGE PROPERLY. VEHICLE WAS TAKEN TO A REPAIR SHOP, AND WAS TOLD THAT A NEW TRANSMISSION WAS NEEDED.*AK
WHILE SITTING AT STOP LIGHT, WENT TO PROCEED, NO ACCELERATION--TRANSMISSION WENT. TOWED TO DEALER, NOT UNDER WARRANTY--$2700 LATER FORD REPLACED WITH A BRAND NEW TRANSMISSION--3 YEARS, 36,000 MILE WARRANTY. SAYS TO ME THAT FORD KNOWS SOMETHING IS WRONG HERE SINCE THEY DIDN'T REPLACE WITH A REBUILT ONE. I WOULD LIKE TO BE REIMBURSED THE $2700 AND THE COST OF THE RENTAL CAR NEEDED FOR 7 DAYS.3 YEARS WITH THIS VAN, 3RD YEAR OF PROBLEMS--1ST YEAR-TIE RODS, 2ND YEAR-FUEL INJECTION PROBLEM, 3RD YEAR-REPLACE TRANSMISSION. PLEASE HELP.*AK
2000 FORD WINDSTAR HAD MULTIPLE PROBLEMS, MOST SEVERELY WAS THE FAILURE OF THE SLIDING DOORS TO LATCH/LOCK PROPERLY. THEY WOULD POP OPEN WHILE ON THE ROADWAY PUTTING CHILDREN AT RISK SITTING NEXT TO THE DOORS. FORD DEALERSHIP SAID THEY WERE UNAWARE OF PROBLEM AND VEHICLE TAKEN IN 6X FOR REPAIRS. FORD MOTOR SAID THEY WERE ALSO UNAWARE OF ANY OTHER WINDSTARS HAVING THIS PROBLEM. FOUND ON INTERNET THAT THIS IS WIDERANGING PROBLEM. FILED LAWSUIT AGAIN FORD UNDER CALIFORNIA LEMON LAW. THEY ARE BUYING CAR BACK. TRACY MCCRACKIN. *AK
WHILE ATTEMPTING TO MAKE LEFT TURN AT TRAFFIC LIGHT, VEHICLE FAILED TO GO FORWARD. IT WOULD GO IN REVERSE, SO I DROVE IT BACKWARD INTO A PARKING LOT AND HAD IT TOWED TO DEALER. HAS 30,500 MILES, FORD WILL NOT ASSIST ME IN THE 2600.00 REAPAIR OF THE REQUIRED NEW TRANSMISSION. I AM VERY UNHAPPY.*AK
CONSUMER NOTICED PASSENGER SLIDING DOOR ONCE CLOSED AND WITHOUT ANY INDICATION POPPED BACK OPEN, CAUSING OTHER DOORS NOT TO LOCK. *AK
THE FRONT COIL SPRING FAILED ON THE PASSENGER SIDE AND LODGED AGAINST THE TIRE. DEALER STATED THERE WAS NO RECALL, AND THE CONSUMER WAS RESPONSIBLE FOR THE REPAIRS. *AK *PH THE MECHANIC STATED THE COIL SPRING HAD RUSTED AND CRACKED. *JB
THE REAR SLIDING DOORS ARE INTERMITTENT. WHEN CLOSING, THE DOOR POPS BACK OPEN. WHEN OPENING, THE DOOR WILL SHUT ON ITS OWN WHICH HAS CAUSED PASSENGERS TO GET CAUGHT IN THE DOOR. VEHICLE HAS BEEN TO THE DEALER FOR REPAIRS AT LEAST NINE TIMES. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Ford Windstar → · Every Windstar year → · How the figures are calculated →