TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SEVERE VIBRATION. THE DEALER LASCO FORD (2525 OVEN RD, FENTON, MI) WAS NOTIFIED OF THE FAILURE WHERE THEY CONFIRMED THE VEHICLE HAD AN ABNORMAL SHAKE AND THE FAILURE WAS INHERENT TO THAT MODEL. PRIOR TO THE FAILURE, THE DRIVE SHAFT COUPLING WAS REPLACED AT IMLAY CITY FORD (1788 S CEDAR ST, IMLAY CITY, MI). THE CONTACT WAS INFORMED THAT THE FAILURE WAS INHERENT WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
2015 Ford Transit complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
ON AN ENTRANCE RAMP TO A HIGHWAY I HEARD A LOUD EXPLOSION FOLLOWED BY WHAT SOUNDED LIKE HEAVY RAIN. I IMMEDIATELY PULLED OVER AND DISCOVERED THAT SMALL FLIP-OUT WINDOW ON THE PASSENGER SIDE CARGO DOOR HAD SHATTERED INTO A MILLION PIECES THAT WERE INSIDE AND OUTSIDE THE VEHICLE. THERE WAS NO EVIDENCE THAT THIS DAMAGE WAS CAUSED BY ANYTHING HITTING IT. FOR THIS REASON MY THEORY IS THAT THIS WAS CAUSED BY SOME INTERNAL STRESS CAUSED BY THE DESIGN OR MATERIAL. I WAS THANKFUL THAT THERE WERE NO PASSENGERS THAT MAY HAVE BEEN INJURED BY THE FLYING GLASS. ALTHOUGH I AM STILL COVERED UNDER MY NEW VEHICLE 3 YEAR / 36,000 MILE BUMPER TO BUMPER WARRANTY, FORD HAS REFUSED TO TAKE RESPONSIBILITY FOR THIS DEFECT OR PAY TO REPLACE THIS WINDOW. ALTHOUGH IT IS JUST ABOUT 12"SQUARE, THEY WANT TO CHARGE ME $970 TO REPLACE IT.
WATER LEAK BETWEEN PASSENGER DOOR AND PASSENGER REAR DOOR (DOBLE DOOR)
OUR TRANSIT VAN HAS HAD A PROBLEM WITH SEVERE VIBRATION IN THE DRIVELINE SINCE ABOUT 25,000 MILES. OUR VAN IS SUBJECT TO RECALL 17S15. WE HAVE HAD THE "TEMPORARY FIX," (THE DRIVELINE FLEXIBLE COUPLING REPLACED) ON OUR VAN TWO TIMES AT YORK'S FORD IN HOULTON, MAINE: JULY 21, 2017 (MILEAGE 28,066) AND AGAIN ON OCTOBER 11, 2017 (MILEAGE 32,787) BUT IT HAS NOT FIXED THE SEVERE DRIVELINE VIBRATION. THE VIBRATION IS WORST AT HIGHWAY SPEEDS (65-73 MPH), AND WHEN GOING UP A HILL OR WHEN ACCELERATING. IT IS SO LOUD THAT IT SHAKES THE WHOLE VAN, MAKING IT IMPOSSIBLE TO HEAR THE RADIO OR HAVE A CONVERSATION. THE SOUND IS A VERY LOW FREQUENCY HUM, LIKE PUTTING YOUR HEAD INSIDE A SUBWOOFER. I WORRY THAT THE VIBRATION IS ALSO DAMAGING OTHER COMPONENTS, SUCH AS THE OUTPUT SHAFT BEARINGS IN THE TRANSMISSION, AND POSSIBLY THE ENGINE. ON NOVEMBER 7, 2017 I TOOK THE VAN TO A FORD DEALER IN INDIANA TO SEE IF THEY COULD FIX THE VIBRATION PROBLEM. THEY DETERMINED THAT THE CARRIER BEARING HOLDING THE DRIVESHAFT WAS LOOSE AND NEEDED TO BE REPLACED, BUT THEY WERE UNABLE TO GET FORD TO OKAY THE REPAIR. I HAVE STOPPED DRIVING THE VAN EXCEPT FOR ESSENTIAL TRAVEL BECAUSE OF THE VIBRATION PROBLEM. FROM WHAT I HAVE GATHERED READING THE FORD TRANSIT USA FORUM, A PERMANENT FIX, INCLUDING A NEW DRIVESHAFT, UNIVERSAL JOINT, AND TRANSMISSION OUTPUT YOKE, HAS BEEN INSTALLED ON MANY OF THE RECALLED VEHICLES, BUT FOR SOME REASON FORD WILL NOT DO IT ON MINE. CAN YOU HELP?
WE PURCHASED 14 FORD TRANSIT VANS FROM THE U.S. FOUR OF THE 14 ARE NOT IN DRIVING CONDITION NOW DUE TO A PROBLEM LOSING SPEED [MORE DETAILS FOR EACH VEHICLE ARE NEEDED]. THE FAULT IN ALL OF THEM SHOWS CODE P2111. THE VINS ARE: [XXX] BROKEN IN JAN/FEB 2017 WITH LESS THAN 4500KM; [XXX] BROKEN IN MARCH 2017 WITH LESS THAN 5200KM ; [XXX] BROKEN IN AUGUST 2017 WITH LESS THAN 3000KM ; [XXX] BROKEN IN NOVEMBER 2017 WITH LESS THAN 4600KM. AT THIS RATE, WE EXPECT THAT OUR ENTIRE FLEET OF LARGE VANS WHICH ARE FORD TRANSITS TO BE INOPERABLE. WE HAVE RECEIVED THE SERVICE FROM ONE OF LOCAL TRANSIT DEALERS [XXX] , BUT IT SEEMED THE PROBLEM IS NOT INCLUDED IN "RECALL NOTICE" FROM FORD . WE WOULD GREATLY APPRECIATE ALL ASSISTANCE IN REPAIRING OR REPLACING THESE VEHICLES AS SOON AS POSSIBLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
SLIDING DOOR ALERT KEEPS GOING OFF. POSSIBLE SENSOR OR LATCH DEFECT. HAPPENS WHILE DRIVING OVER DIPS, BUMPS AND WHILE BRAKING. UNABLE TO READ DASH SYSTEM PANEL WHILE ALERT IS ON. POSSIBLE SAFETY ISSUE, AS CANNOT SEE OTHER ALERTS WHILE THIS ONE IS ON, AS IT REMAINS ON THE ENTIRE TIME I'M DRIVING AND IS A DISTRACTION. POSSIBLE SAFETY ISSUE. CHECK ENGINE LIGHT ON FUEL SYSTEM SENSOR ISSUES. AFTER PUTTING FUEL IN VEHICLE IT HAS TROUBLE RESTARTING, CAUSING ME TO FUEL VEHICLE WHILE STARTED TO REMEDY THIS. POSSIBLE FIRE HAZARD, COULD CAUSE VEHICLE TO CATCH FIRE RESULTING IN EXPLOSION/DEATH.
THE DRIVE SHAFT THE RECALL HAS BEEN IN PLACE FOR OVER A YEAR. FORD STILL HAS NO FIX I'M TRYING TO SELL THE VEHICLE AND IT'S NOT FAIR FOR FORD NOT TO HAVE S FIX
I AM A NHTSA REGION 10 OFFICE EMPLOYEE. I RENTED A 2015 FORD TRANSIT VAN, LICENSE PLATE #[XXX], FROM ZIPCAR ON 7/25/17 FOR THE ENTIRE DAY FOR A WORK RELATED EVENT. A FELLOW NHTSA STAFF PERSON RAN A VIN CHECK ON THE VEHICLE BY PHONE AND DETERMINED THERE WAS AN OPEN RECALL ON THE VAN. UNFORTUNATELY, I DID NOT WRITE DOWN THE VIN# OF THE SPECIFIC VEHICLE BUT WAS PROVIDED ASSISTANCE FROM NHTSA STAFF TO IDENTIFY THE # AS [XXX] (SEE THE ATTACHED DOCUMENT PROVIDE TO ME BY NHTSA STAFF PERSON, [XXX]). I THEN CONTACTED ZIPCAR AND PUT IN A REQUEST FOR ASSISTANCE, SPENDING TIME ON THE PHONE WITH CUSTOMER SERVICE AGENTS, FIRST A PERSON APPARENTLY BASED IN MEXICO, THEN ANOTHER BASED IN BOSTON. THE LAST PERSON WOULD NOT PROVIDE ME THE NAME OR CONTACT INFORMATION FOR ANY "LOCAL FLEET TEAM" MANAGER THAT WOULD LIKELY BE RESPONSIBLE FOR REPAIR/MAINTENANCE ON THE VEHICLE IN SEATTLE. I DID SPEAK WITH [XXX] (BATCH #[XXX]; HE WOULD NOT PROVIDE ME HIS LAST NAME, BUT GAVE ME HIS BATCH #...AN EMPLOYEE ID#). I HAVE NOT BEEN CONTACTED BY ANY OTHER ZIPCAR REPRESENTATIVES SINCE. I AM CONCERNED THAT ON THE DATE I RENTED THE VEHICLE THERE WERE OPEN, UNMITIGATED RECALLS OF WHICH I WAS NOT MADE AWARE BY ZIPCAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
CLUSTER HAVE MASSAGE FAULT FILTER IS OVERLOADED. I HAVE CHANGE DPF FILTER AND SENSORS 3 MINES AGO. AND DPF SISTEM IS WORKING PROPERLY NO ANY CODES BUT CLUSTER STILL HAVE A MASSAGE
EGR COOLER LEAK CHANGING SECOND TIME IN ONE YEAR AND ALSO I HAVE TO CHANGE OIL COOLER. THIS JOBS IS VERY EXPENSIVE.
WE CALLED THE SERVICE DEPARTMENT AT CHAPMAN FORD WE PROVIDED THE VIN NUMBER OF OUR VEHICLE AND THE CAMPAIGN NUMBER AND THEY TOLD US THERE WAS NO RECALL ON THIS VEHICLE. FOR THE CAMPAIGN WE WERE REFERRING TO, THEY TOLD US THE PART WOULD HAVE TO BE ORDERED WHICH WOULD TAKE 3 WEEKS. WE SUBSEQUENTLY CALLED ANOTHER DEALER WHO TOLD US THEY COULD DO THE TEMPORARY REPAIR THE NEXT DAY. IT APPEARS TO ME THAT CHAPMAN FORD WAS TRYING TO AVOID DOING THE TEMPORARY REPAIR. THE VEHICLE IS OVER 30K MILES AND ACCORDING TO THE RECALL SHOULD NOT BE DRIVEN UNTIL THE TEMPORARY REPAIR IS DONE, HENCE THE URGENT NEED FOR THE TEMP REPAIR TO BE DONE TIMELY.
LOCAL FORD DEALER STILL DOES NOT HAVE PART REQUIRED FOR SAFETY RECALL NOTICE 17S15 REGARDING CRACKED FLEXIBLE DRIVEWAY COUPLING. THE SAFETY RECALL THAT WENT OUT IN JULY STATED THAT "PARTS FOR THE INTERIM REPAIR ARE CURRENTLY AVAILABLE" YET I HAVE BEEN TOLD ON 2 SEPARATE OCCASIONS BY THE PELLETIER FORD SERVICE MANAGER THAT PARTS HAVE NOT ARRIVED.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 40 MPH, THE INDICATORS ON THE INSTRUMENT CLUSTER BEGAN TO FLASH AND THE VEHICLE BEGAN TO CHIME. THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO ALL AMERICAN FORD (HACKENSACK 520 RIVER ST, HACKENSACK, NJ 07601) WHERE IT WAS DIAGNOSED THAT A GPS IN THE VEHICLE CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO ALL AMERICAN FORD. THE DEALER REVISED THE DIAGNOSIS AND STATED THAT THE ELECTRICAL CLUSTER FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO ALL AMERICAN FORD WHERE IT WAS DIAGNOSED THAT THE PCM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ONCE AGAIN. THE VEHICLE WAS TAKEN BACK TO ALL AMERICAN FORD WHERE IT WAS DIAGNOSED THAT THE WIRING IN THE VEHICLE CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM) AND THE CONTACT NEEDED TO CONTINUE TO WORK WITH THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 10/18/17*LJ *JS
STATIONARY VEHICLE; PARKED, DRIVER OUTSIDE VEHICLE WALKED AROUND TO FRONT PASSENGER DOOR; PASSENGER OPENED FRONT PASSENGER DOOR, AND A BREEZE NO MORE GUSTY THAN 1 MPH WAS ALL IT TOOK FOR THE DOOR TO HYPER EXTEND BEYOND HINGE MECHANISM, AND DOOR BROKE ACCESSORY DOOR CLOSING PART, PREVENTING IT FROM TIGHTLY CLOSING AS IT SHOULD. DOOR AJAR ALARM BEEPS, AND THE BODY IS DAMAGED NEAR FENDER OF FRONT PASS WHEEL. EXTREMELY DANGEROUS AND POORLY MADE PART; IF FORD DOOR CAN BREAK EASILY, I. A BREEZE, THEY ARE UNFIT FOR THE GENERAL PUBLIC TO DRIVE THEM UNLESS ON CERTAIN DAYS OF SPECIFIC WEATHER OR CLIMATE PATTERNS ARE PREDICTABLE. DEALERSHIP REFUSED RESPONSIBILITY AND TOLD ME TO "TAKE IT TO A BODY SHOP WHERE THEY DEAL WITH BODY DAMAGE." FORD WAS NOT INTERESTED IN FURTHER COMMUNICATIONS. AUTO SHOP ESTIMATES $1100 FOR A NEW DOOR.
I HAVE 2 TRANSIT VAN BOTH BRAKE WEAR AROUND 18000 N WHEN WEAR GO RIGHT TO THE MATEL AND BRAKE AND ROTOR GET HOTTER THAN NORMAL TAKE TO MANY PRIVATE MECHANICS THEY ARE SAY BRAKE UNDER SIZE OR DESIGN ISSUE
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 70 MPH, THE ENGINE STALLED AND THE VEHICLE WENT INTO LIMP MODE. THE VEHICLE WAS TAKEN TO FOX FORD MAZDA (3560 28TH STREET GRAND RAPIDS MI, 49512 PHONE: (616-956-5511)) WHERE IT WAS DIAGNOSED THAT THERE WERE METAL SHAVINGS IN THE FUEL INJECTOR AND FUEL TANK. THE FUEL INJECTOR, FUEL PUMP, AND FUEL FILTER WERE REPLACED AND THE FUEL TANK WAS CLEANED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V618000 (FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
OUR DRIVER WAS DRIVING ON THE BELTWAY WHEN HIS BRAKES LOCKED UP ON HIM. WE DROPPED IF OFF TO THE SHOP TO HAVE A LOOK AND FOUND THE RIGHT REAR CALIPER WAS FAULTY. SINCE WE WERE UNABLE TO GET THE TRUCK TO THE DEALER ( THE TRUCK IS STILL UNDER WARRANTY). WE HAD THE SHOP REPLACE THE FAULTY CALIPER. SO WE COULD GET THE TRUCK BACK ON THE ROAD. NOW I NEED TO KNOW WHY THIS IS NOT A RECALL "BRAKES" ARE CERTAINLY A SAFETY ISSUE! AND HOW DO I GO ABOUT TRYING TO GET REIMBURSED FOR THE CHARGES FOR THIS?
DRIVESHAFT FLEXIBLE COUPLING REPLACEMENTTHE FLEXIBLE COUPLING BETWEEN THE TRANSMISSION AND DRIVESHAFT IN CERTAIN 2015 TO 2017 TRANSIT VEHICLES MAY PREMATURELY DETERIORATE AND CRACK WITH INCREASING MILEAGE. A CRACKED FLEXIBLE COUPLING WILL RESULT IN AN OVERT MOANING NOISE FROM UNDERNEATH THE VEHICLE, ALONG WITH TACTILE VIBRATION. CONTINUED DRIVING WITH A CRACKED FLEX COUPLING MAY CAUSE SEPARATION OF THE DRIVESHAFT, RESULTING IN A LOSS OF MOTIVE POWER WHILE DRIVING, OR UNINTENDED VEHICLE MOVEMENT IN PARK WITHOUT THE PARKING BRAKE APPLIED. IN ADDITION, SEPARATION OF THE DRIVESHAFT FROM THE TRANSMISSION CAN RESULT IN SECONDARY DAMAGE TO SURROUNDING COMPONENTS, INCLUDING BRAKE AND FUEL LINES.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 50 MPH, THE VEHICLE VIBRATED AND A LOUD NOISE WAS HEARD. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE DRIVE LINE COUPLER WAS FRACTURED AND FRACTURED INTO PIECES, WHICH DESTROYED THE COOLANT LINES AND THE TRANSMISSION. THE VEHICLE WAS TAKEN TO A DEALER LOCATED ON 16005 VALLEY BLVD, FONTANA, CA 92335 AT PHONE NUMBER: 888-266-0257, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE DRIVELINE COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD PAY $2,500, BUT THE CONTACT WOULD BE RESPONSIBLE FOR THE BALANCE. CASE NUMBER: CAS12332825 WAS PROVIDED. THE FAILURE MILEAGE WAS 134,067.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 70 MPH, A LOUD NOISE WAS HEARD AND THE BRAKES FAILED TO WORK WITHOUT WARNING. THE DRIVER STOPPED THE VEHICLE BY CHANGING THE GEAR AND PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER LOCATED AT 16005 VALLEY BLVD, FONTANA, CA 92335, WHERE IT WAS DIAGNOSED THAT THE DRIVE LINE, BRAKES, AND RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD REIMBURSE THE CONTACT $2,000. THE FAILURE MILEAGE WAS 112,112.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE TAILPIPE EXIT WAS IMPROPERLY PLACED WHICH CAUSED AN ABNORMAL DIESEL FUEL ODOR WHEN LOADING THE VEHICLE. THE CONTACT STATED DUE TO THE ODOR IT CAUSED THEM TO FEEL NAUSEOUS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT THE FAILURE WAS INHERENT TO THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,600.
THIS VEHICLE, ALONG WITH EXPLORERS AND TRANSIT CONNECTS, HAS DAY RUNNING LIGHTS (DRLS) THAT ARE BRIGHT ENOUGH TO ACT AS HEADLIGHTS. IN ADDITION, THE GAUGE CLUSTER IS ALWAYS ILLUMINATED, WHICH DOESN'T ALERT THE DRIVER TO THE FACT THAT THE TAILLIGHTS ARE OFF, DECREASING NIGHTTIME VISIBILITY. THE OLDER GAUGE CLUSTERS WERE BETTER. THIS IS NOT A SPECIFIC INCIDENT, BUT A DESIGN FLAW.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING ON THE HIGHWAY, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT FRACTURED AND DAMAGED THE TRANSMISSION. IN ADDITION, THE TECHNICIAN STATED THAT THE DRIVESHAFT WRAPPED AROUND THE BRAKE LINE. THE TECHNICIAN STATED THAT ALL THE BRAKE LINES, THE TRANSMISSION, THE REAR END DIFFERENTIAL, AND THE DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 153,533. UPDATED 04/11/17LJ *CN
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE DRIVESHAFT FRACTURED AND CAUSED DAMAGE TO THE TORQUE CONVERTER AND THE BRAKE LINES. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED. THE CONTACT STATED THAT THE DEALER REPLACED THE TRANSMISSION, THE TORQUE CONVERTER AND ALSO THE BRAKE LINES WERE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,522.
DEALER IS TELLING ME WE HAVE METAL THROUGH THE ENTIRE FUEL SYSTEM BECAUSE THE PUMP WAS FAILING AND THAT WE MUST HAVE PUT BAD GAS IN THE VAN..THEY WANT TO REPLACE THE FUEL RAIL AND TUBES, PUMP,COOLER ,INJECTORS AND DROP AND CLEAN THE FUEL TANK.PRETTY MUCH WORD FOR WORD WHAT THE RECALL IS ON SOME OTHER 2015 TRANSIT VANS WITH THE SAME MOTOR
FORD TRANSIT WITH WAS GOING DOWN A STRAIGHT FOUR-LANE HIGHWAY AT 65 MILES PER HOUR WHEN WITHOUT WARNING THE FLANGE ON THE DRIVE SHAFT CAME APART. DRIVER HEARD WHAT SOUNDED LIKE A SMALL EXPLOSION. THE BRAKE LINES WERE BLOWN OFF, THE FUEL LINE WAS DAMAGED, THE DRIVE SHAFT WAS BROKEN, AND A HOLE WAS BLOWN INTO THE TRANSMISSION CASE. DRIVER HAD NO BRAKES, THE DRIVE SHAFT WAS SEPARATED FROM THE REAR WHEELS, AND TRANSMISSION COULD NOT BE DOWN SHIFTED. ENGINE REMAINED ON AND SHE WAS ABLE TO STEER. THERE WAS NO TRAFFIC NEAR HER OR AROUND HER AT THE TIME. ROAD WAS STRAIGHT. DRIVER PUT HAND ON EMERGENCY BRAKE INCASE SOME ONE PULLED IN FRONT OF HER AND COAST TWO MILES TO A STOP.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I HAD RENTED THE FORD TRANSIT FROM ENTERPRISE IN NACGDOCHES TX. ON NOVEMBER 12, 2015 A LADY HIT ME AND MY 8 FAMILY MEMBER ON THE WAY TO SHELBYVILLE SCHOOL. WE HIT ON THE SIDE BUT HALF OF THE AIR BAGS DIDN'T DEPLOY AND THE DRIVER SIDE DOOR FELL OFF AND SEAT BEATS WOULDN'T LET HALF OF US RELEASE.. I BROKE MY ARM ...I HAVE INTERNAL BLEEDING..ME AND MY KID WERE FULL OF WHATEVER WAS COMING OUT THE AIR BAGS IT WAS CUTTING US IN OUR FACE ..ONE OF MY DAUGHTER HAVE TO HAVE EMERGENCY SURGERY ON HER MOUTH THE OTHER ONE LOST 3 TEETH DUE TO THE AIR BAGS IT WAS VERY HORRIBLE. .U PROBABLY ASKING YOURSELF WHAT TOOK US SO LONG TO GET IN TOUCH WITH SOMEONE WELL WE BEEN SPEAKING WITH FORD BOONE IS TRYING TO SOLVE THE MATTER ..BUT PLEASE IF SOMEONE COULD CONTRACT ME WE ARE IN NIGHTMARE FROM THIS IT'S HARD FOR US TO EVER GET OVER IT ..IT'S BEEN A 1YR AND NO ONE WILL EVERY RETURN OUR CALL OR SPEAK WITH US ON THIS MATTER..MY NAME IS [XXX] MY PHONE NUMBER IS [XXX]..NO THE VEHICLE WASN'T DRIVABLE THE HORN STAYED GOING OFF IT WOULDN'T STOP THEY HAD TO CUT WIRES TO MAKE IT CUT OFF THE AIR BAGS DIDN'T RELEASE ON OUR SIDE SO ME HAD TO BE TRANSFER TO NACDOCHES MEDICAL CENTER BY AMBULANCE AND HALF THE KIDS WENT IN THE SCHOOL CAN ....IT WANT LET ME PUSH THE AIR BAGS ON THE LIST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
VEHICLE FAILS TO START POST FUELING, DRIVER MUST WAIT AND ATTEMPT TO RESTART. THIS MAKE TAKE SEVERAL ATTEMPTS. WE HAVE SEVERAL OF THESE VEHICLE AND THEY ARE ALL EXPERIENCING THE SAME ISSUE.
I WAS GETTING THE TIRES ROTATED AND THE AUTO TECH SAID THE REAR BRAKE PADS WERE DANGEROUSLY THIN. THE FRONT PADS WERE FINE. I INSTRUCTED THE TECH TO REPLACE THE REAR PADS. THE MANAGER CAME IN AND SAID THE RIGHT REAR CALIPER WAS FROZEN AND WAS LEAKING BRAKE FLUID. THE VAN HAS 38,000 MILES ON IT.
62 MPH ON CRUZ HWY 501 THE FLANGE ON THE BACK OF THE TRANSMISSION SNAPPED THE DRIVE SHAFT WAS FREE SPINNING. RIPPING BRAKE LINES OUT AND KILLING THE MOTOR,WAS ABLE TO STOP USING PARKING BRAKE.THIS IS THE THIRD TRUCK IN MY TERMINAL THIS HAS HAPPENED TO IT IS ONLY A MATTER OF TIME BEFORE SOMEONE GETS HURT.
I PURCHASED A 2015 FORD TRANSIT 350 XLT 15 PASSENGER VAN EXACTLY TWO WEEKS AGO. THE VAN HAS 30,000 MILES AND CAME WITH OEM CONTINENTAL 235/65 R16 VANCO FOUR SEASON TIRES. LAST WEEK I NOTICED A "CHUNK" OF RUBBER MISSING FROM THE DRIVER SIDE FRONT TIRE (LOCATED ON TREAD, OUTER LUG). THE CHUNK IS AROUND 1/2 TO 3/4 INCH IN WIDTH AND CONSIDERABLY DEEP. TWO DAYS AGO I NOTICED A VERY LARGE CHUNK OF TREAD MISSING ON THE PASSENGER SIDE REAR TIRE. THIS PARTICULAR AREA IS 1 1/2 TO 1 3/4 INCH WIDE AND SO DEEP, I CAN SEE NYLON CORDS. AT THIS POINT, I NOTIFIED CONTINENTAL AS I HAVE NEVER SEEN TIRES IN THIS CONDITION WITH ONLY 30,000 MILES. THE TIRES WERE MANUFACTURED IN WEEK 38, 2014. I HAVE A LARGE FAMILY AND DO NOT FEEL SAFE DRIVING ON THESE TIRES. CONTINENTAL WILL NOT HONOR THE WARRANTY AS I'M NOT THE ORIGINAL OWNER. I WANTED TO WRITE TO MAKE FOLKS AWARE OF THIS ISSUE, JUST IN CASE THERE HAVE BEEN OTHER REPORTS FOR THIS SPECIFIC TIRE LINE.
TL* THE CONTACT RENTED A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,000.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 65 MPH ON A WET SURFACE, THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD AND A KNOCKING SOUND EMITTED FROM THE VEHICLE. THE VEHICLE INDEPENDENTLY SHIFTED INTO FIRST GEAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MAIN WIRING NEEDED TO BE WRAPPED WITH REFLECTIVE TAPE. THE VEHICLE WAS REPAIRED. IN ADDITION, THE REAR PASSENGER SIDE CARGO DOORS FAILED TO LATCH PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. WHILE DRIVING AT VARIOUS SPEEDS, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
COMPANY OWNS TWO FORD TRANSITS-SAME ISSUES ON BOTH FOUR TIMES IN FOR REPAIRS FOR SAME PROBLEMS SINCE SPRING BRAKES REPLACED, BROKEN CALIPERS, BROKEN CALIPER BOLTS, TWICE BROKEN AXLES
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A STRONG FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS IMMEDIATELY TAKEN TO THE DEALER, BUT NO FAILURE WAS FOUND. SHORTLY AFTER, THE FUEL ODOR RETURNED INSIDE THE VEHICLE. THE ODOR MADE THE CONTACT NAUSEAS AND DIZZY. THE CONTACT WAS CONCERNED ABOUT TOXIC POISONING FROM THE FUMES. THE DEALER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
SEAT BELTS AND REAR AXLE WERE RECALLED ON THIS VEHICLE SIX MONTHS AGO, AND THE DEALERSHIP CLAIMS THEY CAN NOT GET PARTS TO FIX THESE. THESE ARE MAJOR SAFETY ISSUES, AND SHOULD BE ATTENDED TO IN A MUCH MORE TIMELY FASHION THAN SIX MONTHS. I HAVE CONSISTENTLY CALLED FOR THESE CAN THEY TELL ME THEY CANT GET PARTS TO FIX THESE.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT EQUIPPED WITH HANKOOK DYNAPRO TIRES, SIZE: 235/65R/16 (NA). THE CONTACT OBSERVED THAT THE TREAD ON THE FRONT PASSENGER SIDE TIRE WAS SEPARATING AND THE INNER SIDEWALL WAS SEPARATING ON THE REAR DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE TREAD AND SIDEWALL FAILED. THE TIRES WERE ROTATED AND THE TWO REPLACEMENT TIRES WERE PLACED ON THE FRONT OF THE VEHICLE, AND THE USED TIRES WERE PLACED ON THE REAR. WHILE DRIVING AT APPROXIMATELY 15 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER SIDE OF THE VEHICLE. THE CONTACT OBSERVED THAT THE REAR DRIVER SIDE TIRE WAS BLISTERING AND THE INNER SIDEWALL ON THE REAR PASSENGER SIDE TIRE WAS SEPARATING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS CONFIRMED THAT THE TIRES WERE BLISTERING AND THE INNER SIDEWALL SEPARATED. THE TIRES WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 29,965.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE VEHICLE VIBRATED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS VEERED TO THE RIGHT OR TO THE LEFT, IT VIBRATED UNCONTROLLABLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
CPSC: I1550045A. FORD SYNC WITH MYFORD TOUCH. CONSUMER STATED THAT THE SYSTEM WAS NOT COMPATIBLE WITH THE COMMERCIAL VEHICLE HE WAS DRIVING. *LN
SHUTTLING EMPLOYEES; REPEATEDLY NEEDED TO GET OUT AND PHYSICALLY CAUSE THE REAR LATCH ON THE SLIDING REAR PASSENGER DOOR TO CATCH. WOULD NOT REGULARLY CATCH WITH NORMAL CLOSING OF DOOR. WARNING ON DASH WOULD ILLUMINATE, BUT TRACK WAS APPARENTLY MISALIGNED.
THE RIGHT SIDE MIRROR DESIGN ON THIS VAN IS THE WORST I HAVE EVER ENCOUNTERED. THE UPPER PART OF THE MIRROR MAGNIFIES YOUR VIEW WHILE THE LOWER REDUCES IT. IT TAKES GREAT CONCENTRATION TO MAKE A SAFE LANE CHANGE WHEN MOVING TO THE RIGHT. THE POOR DESIGN OF THIS MIRROR IS GOING TO CAUSE ACCIDENTS. THE DESIGN NEEDS TO BE INVESTIGATED AND A DIRECTIVE TO FORD SHOULD BE ISSUED TO RECALL AND FIX THE MIRRORS. THIS VAN IS OWNED BY ENTERPRISE RENTAL CARS. WE USE IT AS OUR VAN POOL VEHICLE. *TR
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE CONTACT MENTIONED THAT THE FAILURE ONLY OCCURRED AT A HIGH RATE OF SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS NOT ABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2015 Ford Transit → · Every Transit year → · How the figures are calculated →