Page 2 of 4 · complaints 51–100 of 193

2015 Ford Transit complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Steering
Filed Oct 13, 2023NY

Lower control arm is rusting away.

Engine
Filed Oct 13, 2023OH

Warped exhaust manifolds

Service Brakes
Filed Aug 29, 2023FL

This claim is to report that when I received the letter from Ford with the recall, I tried to book an appointment for said recall, which is impossible because they are giving them for 6 to 8 months. After trying several days, I got one in palmeto Ford, unfortunately the car failed exactly as the recall said and the transmission broke, affecting the brakes as well, which almost caused an accident in turpike, after this I left it at Ford transit at (16800 nw 57 Av, 33015) where to date they do not give me reason, I have gone 5 times and they have not received an answer, the vehicle is a work vehicle and it is the livelihood of my family, please, if in any way it can be managed, it can be fixed as soon as possible, thanks

Back Over Prevention › Warnings
Filed Aug 24, 2023KS

The rearview backup camera is glitching often. It's either showing upside down or showing blank screen. When it's disabled, risk or injury and/or death can result. It has not been inspected by manufacturer. No warning message has been seen.

Structure › Body › Hatchback/Liftgate
Filed Jul 19, 202340,053 milesLA

The contact owns a 2015 Ford Transit. The contact stated that on several occasions while driving at an undisclosed speed, the rear hatch unintendedly opened. The contact stated assumed that the opening was an accident and veered the vehicle off the road and manually closed the hatch. No warning light was illuminated. The contact stated that on another occasion while driving at an undisclosed speed, she made a right turn and the rear hatch inadvertently opened. As a result, multiple items had fallen out of the trunk. The contact was concerned that the failure could cause an accident. The contact felt unsafe driving the vehicle. Additionally, the contact stated that she had locked the hatch when the failure recurred. The vehicle was not diagnosed or repaired. The dealer nor manufacturer were notified of the failure. The failure mileage was approximately 40,053.

Lane Departure › Warning
Filed Jun 14, 2023MI

Both rear axle tone rings cracked causing inoperable ABS, stability control, traction control, hill start assist, and front camera/lane departure warning system. One incident happened while driving on the freeway at 75 MPH and all above warning lamps illuminated. The right rear hub assembly/axle needed to be removed and the tone ring replaced by the dealer at 73,000 miles, and the left at 95,000 miles. It appears to be a common problem and the repair process is fairly extensive and expensive which may discourage repair and cause large vans (possibly even 15 passenger models) to be driven without working stability control, ABS, and other important safety systems.

Suspension › Rear
Filed May 22, 202370,000 milesNH

The contact owns a 2015 Ford Transit. The contact stated while driving 20-40 MPH the vehicle started shaking uncontrollably. The contact accelerated and as the vehicle stopped shaking. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the carrier bearing needed to be replaced and that the vehicle was not under recall. The contact was advised to contact the manufacturer for assistance. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA Hotline. The failure mileage was 70,000.

Power Train
Filed May 16, 2023110,000 milesNC

The contact owns a 2015 Ford Transit. The contact stated that while driving at an undisclosed speed, there was an abnormal grinding sound detected. There were no warning lights illuminated. The local dealer was contacted but was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V767000 Power Train) for which the VIN was included. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.

Visibility › Rearview Mirrors/Devices › Exterior
Filed Apr 26, 202394,000 milesNY

The contact owns a 2015 Ford Transit. The contact stated that while driving approximately 10 MPH, the contact discovered that the exterior driver’s side mirror had detached from the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The approximate failure mileage was 94,000.

Engine
Filed Mar 28, 2023MO

The 2015 Ford Transit was designed such that rainwater from the windshield drains into the engine and sometimes floods the air filter system. This issue is documented in this NTSA TSB where it's stated: To resolve this condition, install updated water management hardware and/or a revised air cleaner cover. https://static.nhtsa.gov/odi/tsbs/2019/MC-10156525-0001.pdf We were driving along an interstate and were on a long viaduct while it was raining. The engine stalled and we were lucky enough that the vehicle was able to reach the end of the viaduct. I had my spouse and 7 children in the van. We received a tow but myself and 2 children were forced to walk along the interstate as the tow couldn't hold all of us. As this is a large passenger van, it's my opinion as a licensed professional engineer that it poses an substantial fatality risk to occupants because the likelihood of fatalities on interstates is tremendous due to traveling speed. Ford designed a windshield that puts water into the air system which creates a known safety and 100% preventable condition. This should be a factory safety recall repaired in all Ford Transits. Most of these vans are used by government agencies for employee or prison transport or by church/community service groups and has a high percentage of mass casualty or PDO when the system fails. There are multiple YouTube and Ford Transit auto forums highlighting this safety design flaw so it is a well known and attributable problem created by substand

Engine
Filed Mar 17, 2023IL

Exhaust manifold faulty

Engine
Filed Mar 17, 2023IL

Exhaust manifold faulty

Fuel System, Gasoline › Fuel Injection System › Throttlebody/Manifold
Filed Mar 6, 2023CA

The contact owns a 2015 Ford Transit. The contact stated that while driving at various speeds, the vehicle stalled while depressing the accelerator pedal. No warning lights were illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the throttle body actuator needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

Power Train
Filed Mar 5, 2023TN

On Jan.17th, 2022,the Driveshaft Flexible Coupling separated at Highway speed, taking out my Fuel Lines and severely damaging the Transmission and other under-body components. (Safety Recall Notice 19S38 / NHTSA Recall 19V-767) On May 19th, 2022, I received my 1st phone call from Todd-Judy Ford, Marmet, SC. w/Service Estimate for $5,725.75 of repairs he claimed necessary that would NOT BE COVERED BY FORD. , I know the guy was trying to pad the bill. I told him to talk to Ford Pro. On July,25th, 2022 Todd-Judy Ford called to inform me that my Van was “ready to go,” “completely fixed” I left Sept. 9th, 2022 driving over 500 miles, to Todd-Judy Ford. Once there they started telling me about all the new parts they put into my Van, saying “You’ve got a “New Transmission,” at which point I interrupted him, saying that I knew it was a New Transmission “Case,” not a “New Transmission.” He then proceeded to explain that when they got the “New Case”, the Trans. Tech. inspects all the parts from my Trans., replacing anything it needs, while re-assembling into the “New Case.” He claims that it’s a “Rebuilt” Transmission! So, I ask, “Is there a Warranty on it, then?” To which he replies “Yes there is!” I looked at the paperwork and saw quite a few parts listed as used, which are obviously Transmission Components. I also see “Rebuilt Transmission” listed twice as Corrections! My Van had a "Dead Battery" and a "massive exhaust leak". On Nov. 17th, 2022, just 51 days after picking up my Van,

Power Train › Driveline › Driveshaft
Filed Feb 23, 202380,000 milesFL

The contact owns a 2015 Ford Transit. The contact stated that while driving at various speeds, there was a vibration coming from the floorboard and rear of the vehicle. The vehicle was taken to the local dealer who diagnosed that the rear driveshaft was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired under the manufacturers extended service program but the failure reoccurred. The failure mileage was 80,000.

Power Train
Filed Feb 2, 202380,000 milesFL

The contact owns a 2015 Ford Transit. The contact stated that while her husband was driving 20-40 MPH, the vehicle started shaking. The contact stated no warning light was illuminated. The driver began to depress the accelerator pedal and after exceeding 45 MPH, the vehicle stopped shaking. The contact took the vehicle to the local dealer, where it was diagnosed with needing all four tires to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle to an independent mechanic and was informed that the torsional damper kit needed to be replaced. The vehicle was being repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.

Service Brakes
Filed Feb 1, 2023OH

ABS Tone rings broken on rear axel

Unknown or Other
Filed Jan 11, 2023NY

I was driving in my neighborhood about 20mph and the spare tire fell off the truck near pedestrians walking on side of road. At that point i had under 50000mi on vehicle and only 5 1/2 years old. Lucky not on highway with a motorcycle or car behind me. That could have resulted in a major accident.

Power Train
Filed Nov 2, 2022TX

The contact owns a 2015 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Power Train
Filed Oct 19, 202255,000 milesAL

The contact owns a 2015 Ford Transit. The contact stated that while driving 45 MPH, the vehicle failed to stop upon depression of the brake pedal without warning. The contact was forced to use the parking brake to stop the vehicle. Due to the failure, the contact initially had the vehicle towed to an independent mechanic where they diagnosed the vehicle with a defective driveshaft which was linked to NHTSA Campaign Number: 19V767000 (Power Train). The vehicle was then towed to the dealer where they confirmed the failure but informed the contact that the recall repair had to wait for an approval from the manufacturer. The manufacturer was notified of the failure but offered no additional assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 55,000.

Back Over Prevention › Sensing System › Camera
Filed Oct 7, 2022CA

When the transmission is in reverse, the stock rearview camera view intermittently completely fails to display in the rearview mirror, is displayed upside-down, is distorted and/or discolored. It is failing more often than it is working correctly.

Power Train
Filed Sep 9, 2022TX

The contact owns a 2015 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Wheels
Filed May 23, 2022ME

There are actually two problems that I'm experiencing repeatedly and have almost since the van was new: The lug nuts on the wheels loosen almost constantly. I have to keep a tire iron in the van at all times because I never know when a wheel will start to work loose. This happens when the wheels are torqued to Ford specs. The other problem is the wheel studs breaking off. I've probably had something like 10-12 or more shear off in the 6 years that I've had the van. This van is not used for heavy loads. It carries laundry and a typical load is almost always under 1,000 lbs. It is also not driven hard. My mechanic is baffled by both issues.

Unknown or Other
Filed Apr 18, 2022NY

THE DRIVESHAFT SEPARATED, I LOST MOTIVE POWER WHILE DRIVING, AND THE TRANSMISSION DID NOT HOLD THE VEHICLE IN PARK CREATING THE RISK OF UNINTENDED VEHICLE MOVEMENT. IN ADDITION, THE SEPARATED DRIVESHAFT DAMAGED SURROUNDING COMPONENTS, INCLUDING BRAKE AND FUEL LINES. HAPPENED ON THE HIGHWAY TRAVELLING AT ABOUT 50 MPH. I AM LUCKY THAT THE ROAD WAS PRETTY EMPTY AND NO ONE WAS HURT. I'VE BEEN TRYING TO GET THAT RECALL FIXED FOR THE LONGEST TIME BUT IT'S ON NATIONAL BACKORDER AND FORD FOES NOT EVEN KNOW WHEN AND IF THEY WILL BE AVAILABLE. FORD REFUSES TO EVEN GIVE ME A REPLACEMENT VEHICLE OR REIMBURSEMENT FOR A RENTAL.

Structure › Frame and Members › Underbody Shields
Filed Jan 28, 2022140,000 milesMI

The contact owns a 2015 Ford Transit. The contact stated that he noticed a leak underneath the vehicle on the driver’s side near the engine. The contact inspected the underside of the vehicle and discovered that support near the engine was completely rusted through. The contact drove the vehicle to the local dealer for an oil change, where the vehicle was inspected and found that the rusted support needed to be replaced. The dealer advised the contact that the vehicle was unsafe to drive. The vehicle was not repaired but was pending repairs. The manufacturer had been informed by the dealer and by the contact of the failure. The failure mileage was approximately 140,000.

Power Train
Filed Oct 20, 2021WV

We repaired brakes on this vehicle that is owned by one of our customers business. When you replace rear brake rotors on these vans the caliper bracket mounting bolts and the bolts that hold the rotors to the axle and the differential must be replaced. They are torque to yield bolts and only one use is permitted. We have several vehicle in fleets that we work on that have these same vans. We had always used the Ford replacement bolts and had no issues. NAPA started stocking a Dorman supplied bolts for the rotors to be attached. The part number for the NAPA parts are 92601271. The bolts sheared off on the right rear and allowed the right rear tire and wheel to come out of the rear axle housing. The repair was done on 3-24-21 at 66644 miles and the failure occurred 10-7-21 at 76263. The Ford number for these bolts is W716084-S439. The head markings for the Ford ones are SPF 10.9 and the Dorman ones are 322 10.9.

Power Train
Filed Oct 20, 202155,000 milesNY

The contact's husband owns a 2015 Ford Transit. The contact's husband received a recall notice for NHTSA Campaign Number: 19V767000 (Power Train). The vehicle was taken to the dealer and repaired under recall. The contact then stated that while her husband was driving at various speeds, the vehicle would vibrate without warning. The vehicle was taken back to the dealer where they requested to keep the vehicle for inspection. The contact also had attempted to reach the manufacturer but had no success. The vehicle was not repaired. The failure mileage was approximately 55,000.

Power Train
Filed Sep 30, 2021374,000 milesNJ

The contact owns a 2015 Ford Transit. The contact stated that while his son was driving 65 MPH, he heard an abnormal noise and had to depress the brake pedal to the floor to stop the vehicle. The contact stated no warning light was illuminated. The vehicle was not drivable. The vehicle was towed first to his son's employer and then to the local dealer, where it was diagnosed with needing the transmission to be replaced. The vehicle was not yet repaired. The VIN was included in NHTSA Campaign Number: 19V767000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 374,000.

Engine
Filed Sep 28, 2021CO

Exhaust manifold studs failed and exhaust both manifolds warped at appropriately 85,000 miles. The repair estimate is over $4,000.00.

Power Train
Filed Sep 28, 2021CO

Dealer has been unable to obtain driveline coupler parts from Ford for over a month at this point.

Unknown or Other
Filed Sep 13, 2021NJ

Vehicle lost power while driving .Step on gas and nothing . Idling and no power

Power Train
Filed Sep 9, 2021243,839 milesIA

The contact owns a 2015 Ford Transit. The contact stated that while driving 81 MPH, the vehicle loss motive power without warning and almost caused a collision. The vehicle was towed to an independent mechanic and diagnosed that the driveshaft had separated and damaged the transmission, emission system, the brakes and fuel lines. Upon investigating, the contact's wife related the failure to NHTSA Campaign Number: 19V767000 (Power Train) which was associated with the VIN. The dealer was made aware of the failure and the dealer notified the manufacturer of the failure. The manufacturer informed the dealer to not perform the recall repair since the vehicle was over the 100,000 miles warranty. The vehicle was not repaired and remained at the independent mechanic. The failure mileage was 243,839.

Unknown or Other
Filed Aug 11, 2021CO

Failure and stall occurred 8-9-21. Throttle body internal fault. A Ford dealer in Aurora, Colorado diagnosed, has the vehicle, and the defective part. I don't know if they will hold on to it for inspection. My vehicle stalled while driving on a busy road and lost power. The warning message said something to the effect of "terminal engine failure, requires service" I was lucky enough to get my vehicle to the side of the road in heavy traffic, but it was stalled in a precarious spot and the vehicle did in fact get hit while I waited for the tow truck. I was worried for my safety, so I was waiting off of the road about 15 feet from my vehicle rather than in it. This is a potentially life-threatening issue. Had I been on a highway in heavy traffic, this could have caused a major accident. This appears to be a common issue, so I am not sure why it has no recall at this time. In my opinion, it needs one for the safety of the vehicle owners and those around them in traffic.

Power Train › Driveline › Driveshaft
Filed May 14, 202138,000 milesOH

VAN WILL MAKE A VIBRATING NOISE THAT IS NOT FELT THROUGH THE STEERING WHEEL OR PEDALS AT APPROXIMATELY 45MPH. IT WILL AGAIN AT HIGHWAY SPEEDS 65+MPH WHEN THE VEHICLE IS SHIFTING IN AND OUT OF OVERDRIVE MAKE THE SAME AUDIBLE VIBRATION. LOCAL FORD DEALER ATTRIBUTED THIS TO A MANUFACTURER RECALL OF THE DRIVE SHAFT. DRIVESHAFT HAS BEEN REPLACED OR WORKED ON AT THREE DIFFERENT POINTS OF TIME OVER THE LAST SEVERAL YEARS. PROBLEM HAS NEVER BEEN FIXED. CURRENTLY AS OF 5-14-21 FORD DEALER HAS IDENTIFIED THE PROBLEM TO BE THE TORQUE CONVERTER AT THE EXPENSE OF $4,000.

Power Train
Filed May 13, 2021116,127 milesFL

THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE A LOUD KNOCKING SOUND WHILE CHANGING GEARS. ADDITIONALLY, WHILE ATTEMPTING TO SHIFT TO FOUR GEAR, THE VEHICLE INSTEAD SHIFTED INTO FIFTH GEAR INADVERTENTLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE HAD BEEN REPAIRED TWO MONTHS PRIOR UNDER NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN) AT PINES FORD (8655 PINES BLVD, PEMBROKE PINES, FL 33024). THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,127.

Vehicle Speed Control
Filed May 12, 202165,000 milesNV

WHILE DRIVING MY 2015 FORD TRANSIT 250 3.5 ON THE INTERSTATE THE VAN LOST POWER AND NEARLY GOT MY KILLED WHILE TRYING TO NAVIGATE OFF THE ROAD WITHOUT POWER. THE THROTTLE BODY CODE WAS THROWN ON THE CPU, AND I WAS TOLD BY THE MECHANIC THAT THESE NEED TO BE REPLACED WAY MORE THAN NORMAL WITH THESE FORDS. IT'S A HAZARD TO SHUT THE VEHICLE DOWN WITHOUT WARNING! AND THE REPLACEMENT PART IS STILL FAULTY. THE THROTTLE BODIES NEED TO BE RECALLED.

Power Train
Filed May 4, 202175,942 milesVA

TORQUE CONVERTER FAILED, REQUIRING REPLACEMENT AT 75,942 MILES. DUE TO A VEHICLE DESIGN THAT ALLOWS POOLING OF WATER & RUSTING IN THE CONTROL ARM ATTACHMENT BOLTS, BOTH CONTROL ARMS HAD TO BE REPLACED DURING THE TORQUE CONVERTER REPAIR.

Power Train
Filed Apr 13, 2021108,415 milesUT

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STARTED RUMBLING. THE VEHICLE WAS TAKEN TO FORD SERVICE CENTER - ED KENLEY FORD (1888 N. MAIN ST, LAYTON, UT 84041) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE CONTACT STATED THAT THE FAILURE RETURNED ONCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,415.

Electrical System
Filed Mar 12, 2021207,887 milesAR

2015 FORD TRANSIT PRESENTS WITH NO START CONDITION LOSE OF FUEL AND CODE P0230 ON FURTHER DIAGNOSIS FOUND ENGINE COMPARTMENT FUSE BOX TO HAVE MULTIPLE FUSE TERMINALS LOOSE FROM THE BOARD. TO BE CLEAR THESE DO NOT APPEAR AS FUSES LOOSE FROM THE TERMINAL THEY GO IN, THIS IS THE TERMINAL SEEMS LOOSE FROM THE CIRCUIT BOARD. EITHER WAY THE EFFECT IS THE SAME, CAUSING THEM TO LOSE POWER INTERMITTENTLY INCLUDING THE FUEL PUMP CREATING A NO START AND OR DIE WHILE DRIVING CONDITION POTENTIALLY CAUSING LOSS OF STEERING. HAVE VIDEO DOCUMENTING THE CONDITION AS WELL AS TWO PICTURES INCLUDED SHOWING VOLTAGE FLUCTUATING..

Electrical System
Filed Mar 10, 202181,700 milesCA

FOLLOW-UP TO PRIOR PROBLEM REPORT ON THIS VIN. AFTER 24 HRS WITH BATTERY DISCONNECTED, I RECONNECTED BATTERY. PRIOR PROBLEM DID NOT REPRODUCE AND VEHICLE APPEARED TO POWER-UP NORMALLY. I USED THE KEY TO SUCCESSFULLY START AND RUN THE ENGINE. BUT THERE WERE NO INSTRUMENT READINGS, TACHOMETER READ ZERO. I MOVED THE KEY BACK TO THE OFF POSITION, BUT THE ENGINE CONTINUED TO RUN. THE ONLY WAY TO KILL THE ENGINE WAS TO DISCONNECT THE BATTERY CABLE. THAT MEANS THE DEFECTIVE MODULE IS NOT FAILING SAFE.

Electrical System
Filed Mar 9, 202181,700 milesCA

A CONTROL MODULE BEGAN MALFUNCTIONING BY FIRST CAUSING THE HEADLIGHTS TO COME ON SPONTANEOUSLY. THE VEHICLE WAS PARKED (AT HOME), HEADLIGHT SWITCH OFF, NO KEY IN IGNITION. AFTER REMOVING THE BATTERY NEGATIVE CABLE, ANY ATTEMPT TO RECONNECT THE BATTERY CAUSES THE STARTER MOTOR TO SPONTANEOUSLY ENERGIZE AND THE ENGINE TO START RUNNING, AGAIN WITH NO KEY IN THE IGNITION. I AM ABLE TO ALWAYS REPRODUCE THIS MALFUNCTION. I IMMEDIATELY DISCONNECT THE BATTERY EACH TIME, AS I CONSIDER THIS MALFUNCTION TO BE POTENTIALLY HAZARDOUS, AND I CANNOT PREDICT WHAT FURTHER MALFUNCTION MIGHT ENSUE. I ACQUIRED THIS VEHICLE USED ~12 MONTHS AGO, AND IT HAS RUN NORMALLY UNTIL NOW. CURRENT MILEAGE ~81,700. THERE HAVE BEEN NO MODIFICATIONS TO THE ELECTRICAL SYSTEM.

Power TrainCrash2 injured
Filed Mar 9, 2021230,000 milesIN

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT WHEN DRIVING AT 75 MPH, THE VEHICLE DRIVESHAFT FLEXIBLE COUPLING FAILED AND CAUSED THE TRANSMISSION AND THE DRIVESHAFT TO FRACTURE. THE VEHICLE WENT AIR BORNE. THE CONTACT SUFFERED INJURIES TO THE NECK, BACK, AND HEAD. THE FRONT PASSENGER SUFFERED INJURIES TO THE KNEES, HEAD, HIP, NECK, AND BACK. BOTH RECEIVED MEDICAL ATTENTION. THE CONTACT ADVISED THAT THE POLICE WAS NOT PRESENT. THE VEHICLE WAS TOWED TO BRIAN TOLIVER FORD (1040 GILMER ST, SULPHUR SPRING, TX 75482, PHONE (877) 800-3241), THE DEALER ADVISED THAT THE PART WAS NOT YET AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000. PARTS DISTRIBUTION DISCONNECT.

Power Train
Filed Mar 4, 202165,000 milesPA

THE DIFFERENTIAL HAS FAILED PREMATURELY AT 65000 MILES AFTER TWO DRIVESHAFT COUPLING RECALL REPAIRS

Fuel System, Gasoline
Filed Feb 22, 2021112,760 milesUT

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED AS A FUEL MODULE AND FUEL PUMP THAT NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE CONTACT STATED HE RECEIVED AN UNKNOWN MANUFACTURER RECALL NOTICE SEVERAL DAYS LATER AND WAS UPSET THAT HE WAS NOT NOTIFIED THAT RECALLS WERE REPAIRED FREE OF CHARGE. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS NOT PROVIDED AN EXPLANATION ABOUT THE REIMBURSEMENT POLICY. THE APPROXIMATE FAILURE MILEAGE WAS 112,760.

Engine
Filed Feb 1, 2021116,800 milesNC

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR SERVICE UNDER NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN) TO LEITH FORD (5300 ROLESVILLE RD, WENDELL, NC 27591). THE CONTACT STATED THAT THE REPAIR FAILED TO CORRECT THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE WAS MAKING A GROWLING SOUND AND VIBRATED VIOLENTLY. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT CALLED THE SAME DEALER AND INFORMED THEM OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THEY WOULD HAVE TO CHARGE FOR A NEW DIAGNOSTIC TEST TO BE PERFORMED. THE VEHICLE WAS NOT YET TAKEN TO THE DEALER. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN THREE TIME TO THE SAME DEALER FOR THE SAME REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 116,800.

Engine
Filed Jan 19, 2021110,000 milesNJ

WAS DRIVING TO NEW ORLEANS WHEN I WAS CAUGHT IN A VERY HEAVY RAIN STORM. THE VAN STARTED TO DRIVE ROUGH A DAY LATER. TOOK IT INTO A FORD DEALERSHIP FOR A DRIVESHAFT RECALL AND OIL CHANGE ONLY TO BE TOLD THAT WATER GOT INTO THE HOUSING FOR THE AIR FILTER AND SOAKED THE FILTER. THE WATER THEN MADE IT'S WAY THROUGHOUT THE ENGINE. AFTER, I THEN LEARNED OF FORD ISSUING A TSB THAT WOULD HAVE SAVED MY VAN SHOULD IT OF BEEN A RECALL OR CHECKED BY MY LOCAL FORD DEALERSHIP WHEN I HAD PREVIOUS WORK COMPLETED.

Structure › Body
Filed Jan 11, 202182,000 milesNY

DRIVE SHAFT PROBLEM, VAN VIBRATION AT 60-70 MPH COMING FROM DRIVE SHAFT . LAST DRIVE SHAFT RECALL THEY INSTALLED A SOMETHING THAT LOOKS LIKE WEIGHT PIECE ON THE DIFFERENTIAL , SINCE THAN THE VAN IS RATTLING AT THAT SPEED IN WAVES .

Power Train
Filed Dec 31, 202097,000 milesNY

TL* THE CONTACT OWNS 2015 FORD TRANSIT. THE CONTACT STATED THAT THE FRONT DRIVESHAFT WAS REPLACED UNDER NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN). AFTER THE VEHICLE WAS REPAIRED, IT WAS NOTICED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE MADE AN ABNORMAL SQUEAKING SOUND. THE VEHICLE WAS TAKEN TO SCHULTZ FORD (80 NY-304, NANUET, NY 10954; (845) 624-3600) AND THE CONTACT WAS INFORMED THAT THE REAR DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE REAR DRIVESHAFT WAS NOT INCLUDED IN THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Electrical System
Filed Dec 17, 2020109,000 milesTX

WHILE I WAS DRIVING, ALL THE DASHBOARD GAUGES QUIT WORKING AND THE LIGHTS WENT OFF. I WAS DRIVING AT NIGHT SO IT WAS A LITTLE CONCERNING SINCE I COULDN'T SEE ANYTHING ON MY DASHBOARD AND THE SPEEDOMETER WASN'T WORKING. I WAS TOLD THE BODY CONTROL MODULE IS BAD AND AFTER LOOKING AT FORUMS, IT SEEMS THIS IS AN ISSUE AMONGST MANY FORD TRANSIT OWNERS. IT SEEMS UNSAFE THAT THAT CAN HAPPEN WHILE DRIVING. I CHECKED TO SEE IF THERE WAS A RECALL SINCE IT SEEMS SO MANY PEOPLE HAVE AN ISSUE AND LOOKS LIKE THERE ISN'T.

Electrical System
Filed Dec 1, 202077,000 milesFL

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE CHECK AT WORLD FORD/KENDALL (15551 W DIXIE HWY, MIAMI, FL 33162, (800) 739-1959). AFTER RETRIEVING THE VEHICLE, THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE. THE FOLLOWING DAY DURING RAINY WEATHER, WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE FAILED TO TURN OVER. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED AND DETERMINED THAT WATER ENTERED THE ELECTRICAL COMPARTMENT CAUSING THE FUSE TO FAIL. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED DURING A RAINY DAY. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V275000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. THE VIN WAS NOT INCLUDED.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2015 Ford Transit → · Every Transit year → · How the figures are calculated →