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2013 Ford Taurus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Steering
Filed Aug 22, 202397,000 milesNM

The contact owns a 2013 Ford Taurus. The contact stated while driving at various speeds, the vehicle inadvertently lost power steering functionality. The contact stated that the failure also occurred while making turns and while starting the vehicle. A message indicating that the Power Steering Assist was inoperable was displayed. Additionally, the contact stated while driving 65 MPH and making a turn with his child in a car seat in the rear seat, the failure recurred. The vehicle fishtailed and was nearly rear-ended by a semi-truck. The contact used physical strength to steer the vehicle to the side of the road and slammed on the brake pedal. The contact stated that he turned off and restarted the vehicle, and the steering wheel responded as needed. The contact was able to drive to the residence. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 97,000.

Fuel/Propulsion System
Filed Aug 17, 2023FL

Check Fuel Fil Inlet service warning. Capless gas and no issues but only getting 13 mpg

Steering
Filed Aug 9, 2023NC

Power Steering Assist fault light came on in dash with loss of power steering. Ford has recalls for Ford Taurus from 2/2012 and 9/2012 recalling for this exact issue. Ford advises my car was not covered due to being manufactured 3/2012 despite coming from same assembly area, Chicago, as other covered vehicles. Repair shop I brought my vehicle to diagnosed issue and vehicle will be towed to Ford dealership for repair.

Steering
Filed Jul 31, 2023122,000 milesMI

The contact owns a 2013 Ford Taurus. The contact stated while starting the vehicle the steering wheel become firm with the power steering warning light illuminated. The contact turned off and restarted the vehicle and the steering wheel operated normally. An independent mechanic was contacted and stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 15V340000 (Steering) and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was 122,000.

Steering
Filed Jul 22, 2023MI

While driving my vehicle at 50 mph, the power steering went out and the stability control light went off. The vehicle almost crashed. There was no water, rain, or slippage of any kind. After pulling over, shutting the car off, and restarting, did the car resume normal operation. After researching this problem, I located a recall, 15s18, which describes my exact situation. However, after contacting my local dealer they said my vehicle was not included in the recall.

Engine
Filed Jul 15, 2023VA

My water pump started to leak at 114398 miles. The crankshaft oil seal had to be replaced. This repair because of the flawed design cost 3,245.78. I would like ford to refund the cost of the repair.

Steering
Filed Jul 13, 2023AZ

This '2013 Ford Taurus was purchased brand new Feb. '2013. Up until 3 months ago the car has been perfect. Since then I have had issues with the power steering locking up when first starting, but then after a minute or so it's fine. A week ago it locked up and would not release. A warning showed on my dash screen related to the issue. It was towed to a local repair shop who explained it has Electronic Steering and that it is probably a failing rack/motor/control module which are part of the rack & pinion assembly. Ford's two safety issues dated May 27, 2015 state: requires either a software update for the power steering control module or to replace the steering gear. When I contacted Ford locally they claim my vin # shows the car was assembled in Chicago and a recall does not appy. A recall # showing many steering complaints is: 15V340000. A case file has been created at Ford corporate C/S Support related to a recall concern. How can Ford use this "assembly" issue, Feb. '2013, as an excuse for not providing a recall for a "VERY SERIOUS SAFETY ISSUE-STEERING", stating the recall did not cover my car due to the assembly location. What happens if I am driving down the road and the steering locks up? Someone could get seriously injured or worse. There have been many, many complaints about this steering issue and it SHOULD BE A RECALL ISSUE REGARDLESS OF WHERE IT WAS ASSEMBLED!! It is as though Ford is trying to avoid the cost of a defective part/system issue that has to be repair

Steering
Filed Jul 10, 202350,000 milesMA

The contact owns a 2013 Ford Taurus. The contact stated while driving at slow speeds, the steering wheel was difficult to maneuver. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The failure mileage was approximately 50,000.

Air BagsCrash1 injured
Filed Jun 27, 202340,000 milesIL

The contact owned a 2013 Ford Taurus. The contact stated that while driving approximately 15 MPH making a left turn a vehicle collided with the front passenger side of the vehicle. The steering wheel air bag deployed violently. The contact sustained face and left arm inquiries from the air bag. A police report was filed. The vehicle was towed to a lot where it was determined destroyed. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.

Steering
Filed Jun 14, 2023WA

Powersteering assist failing.

Steering
Filed May 8, 2023NY

When leaving the parking lot of my local pharmacy the steering suddenly became very stiff and difficult to manage. I was able to slowly and carefully drive to my home. If this had occurred in a high density traffic/high speed situation, I might have potentially caused a serious accident due to my inability to control the steering of my vehicle.

Steering
Filed Apr 16, 2023OH

Getting error message saying there was a steering assist fault. This could have been dangerous as I can get hit and unable to move the vehicle at all.

Engine
Filed Apr 12, 2023149,000 milesFL

The contact's daughter owns a 2013 Ford Taurus. The contact stated while driving approximately 55 MPH, the vehicle stalled. The vehicle was not able to be restarted and veered to the side of the road. The vehicle was towed to an independent mechanic where the contact was informed that the engine and valves needed to be replaced. The contact stated that the cause of the failure was due to the water pump not operating as needed, and that antifreeze had intruded into the engine oil. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 149,000.

Suspension
Filed Mar 17, 2023130,000 milesTN

The contact owns a 2013 Ford Taurus. The contact stated that while his wife was driving at an undisclosed speed, she lost control of the vehicle. The contact's wife veered into the median and had the vehicle towed to the dealer. The dealer diagnosed that the rear toe link was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 130,000.

Steering
Filed Mar 5, 2023TX

I was driving on a city street and making a right turn. As I was turning, the steering no wheel became very stiff and a notice that the Power Steering Assistance had failed. I drive very slowly to a parking spot. I turned off the car, opened the driver door, and turned the car back on. At this point, the failure message went away and the power steering was functioning again. This seems to be related to the steering recall done for the make and model, but VIN isn’t included in the recall

Steering
Filed Feb 18, 2023ID

While driving 65 miles an hour on a highway corner, the power steering went out requiring immediate manual power steering which resulted in lane swerving, almost an accident.

Air BagsCrash1 injured
Filed Feb 17, 2023OH

The contact owned a 2013 Ford Taurus. The contact stated that while stopped at a traffic light, the vehicle was rear-ended by another vehicle and the air bags failed to deploy. The contact sustained injuries to his back and neck and received medical attention. A police report was filed. The insurance company deemed the vehicle totaled. The manufacturer was not made aware of the failure. The failure mileage was unknown.

SteeringCrash
Filed Feb 14, 2023WI

I experienced an unexplained and unexpected loss of power steering assist necessitating immediate (manual) steering effort, which resulted in a vehicle crash. I brought in the vehicle to a local independent service center (not Ford) for inspection and diagnosis and the mechanic reported a problem with the electric power assist system. I called Ford Customer Service and they reported "0" recalls on my vehicle. There are no warning lamps/messages that I am aware of. I would like a closer look (investigation) given that other exact year, make, and model Ford vehicles have experienced recalls on this specific component. Ford's number for a similar recall is "15S18".

Steering
Filed Feb 6, 2023PA

While driving, the car begins to loose steering capability. Power steering decreases and the car becomes extremely hard to drive. Service error lights enabled = "Service Power Steering Now" and "Service Advance Trac" came on Feb 2, 2013. The car was dropped off at Ray Price Ford Stroudsburg on Feb 3, 2013. Ford Customer Service acknowledges and confirms this problem exists on many other VIN numbers and consider it a major safety issue and crash hazard. Recall # 15s18 (8/15/2019). The dealership confirmed the problem. At first they stated the steering froze up, but after sitting a couple of days, was able to be driven into the service bay. Dealership states out-of-pocket repair costs = $2752.66, however, parts are back ordered for 3 weeks.

Steering
Filed Jan 18, 2023170,000 milesMI

The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The failure almost caused a collision. The vehicle was taken to an independent mechanic; however, no error codes were retrieved. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 170,000.

Steering
Filed Jan 12, 202348,962 milesOR

The contact owns a 2013 Ford Taurus. The contact stated upon start of the vehicle, the steering wheel failed to operate without warning. The contact restarted the vehicle; however, the failure persisted. Upon investigation, the contact discovered NHTSA Campaign Number: 15V340000 (Steering) which she linked to the failure. The contact called the dealer and the manufacturer about the failure and was informed that the vehicle was not included in the recall. The vehicle was taken to an independent mechanic who diagnosed the vehicle with steering gear failure; the mechanic replaced the EPAS (electrical power assist steering) steering gear. The vehicle was repaired. The failure mileage was 48,962.

Fuel System, Gasoline
Filed Jan 11, 2023125,000 milesNY

The contact owns a 2013 Ford Taurus. The contact stated while driving 30 MPH, there was a fuel odor inside the vehicle while using the heater. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 125,000.

Steering
Filed Dec 29, 2022WI

During 2 hour highway drive, steering became very loose and fluid while driving at night on highway. Constant adjustments and monitoring required to keep the car in the lane. Nearly home or would have had car towed. Extremely dangerous driving. Started car next day. Warning dash lights and sounds appeared and car was without any power steering. Internet research identified a recall 15V340000 covering cars produced in Chicago until 02/28/2012. VIN number of car shows car was produced in Chicago on 05/26/2012. Call to dealer confirmed recall information. Dealer indicated repair would be 3 to 4 thousand dollars. Local mechanic said it would be 2 to 3 thousand. Part ordered from ford on 10/15/2022 arrived on 12/28/2022.

Electrical SystemCrash
Filed Dec 25, 2022IA

Purchased vehicle on 10/06/2022. Within a week noticed surging and /or loss of power. I also smelled buring of some sort. Contacted the dealership and tried to make arrangements for car to be diagnosed and repaired. Codes began to show on the dash. When I took it to be read it showed throttle issues. On 10/18/2022 I was at a complete stop at a stop sign. When I released the brake and touched the gas the car unexpectedly sured at high speed on its own. My vehicle hit another vehicle causing major damage to both cars. It was extremely terrifying having my car take off at a high rate of speed without me in control. This now has caused tremendous hardship financially, Emotionally and I now have legal issues due to this accident that was no fault of my own.

Fuel/Propulsion System
Filed Dec 20, 2022KY

The car stalled out on the highway requiring to pull off the road, shut off, and then restart multiple times. The check engine light indicated fuel system pressure is low. There are known complaints of the fuel delivery system failing intermittently in the 2013 Taurus.

Steering
Filed Dec 5, 2022104,000 milesMA

The contact owns a 2013 Ford Taurus. The contact stated while driving 55-60 MPH, there was play in the steering wheel. Additionally, the steering wheel emitted abnormal grinding sounds and became difficult to maneuver. The power steering warning light was illuminated. The contact veered to the side of the road and turned off the vehicle. The contact stated that upon restarting the vehicle, the failure persisted. The contact was able to continue driving at slower speeds. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the steering rack and pinion needed to be replaced. The vehicle was then taken to the dealer who informed the contact that the repair could not be covered under warranty. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 104,000.

Steering
Filed Nov 4, 2022114,000 milesNY

The contact's acquaintance owns a 2013 Ford Taurus. The contact stated while his acquaintance was driving at an undisclosed speed, the steering wheel became extremely difficult to turn as it would loosen intermittently. The contact stated that his acquaintance informed him that there was play in the steering wheel column. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the failure could not be duplicated; however, the failure reoccurred intermittently while driving. The contact stated that though he was a former Ford dealer, he could not duplicate the failure. However, the failure occurred intermittently while the contact was test-driving the vehicle. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that his acquaintance would be liable for the diagnostic test and the repair cost. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was notified of the failure and informed the contact that it was not a known issue. The manufacturer referred the contact to the NHTSA hotline. The failure mileage was approximately 114,000.

Back Over Prevention › Sensing System › CameraCrash
Filed Sep 26, 2022OH

The problem is I have a faulty backup camera that shows distorted images, the projection on the screen is upside down, and suddenly goes black, displays a warning message with black screen and a triangle caution symbol with exclamation mark. (However, it does not immediately show that warning message). With this back-up camera not properly working it poses a dangerous risk to others and myself. Luckily, I have not hit anyone yet such as a young child, or any individuals. If this were to happen it could cause serious harm and leave an individual with permeant injuries, or even life threating injuries, or death. Since the camera stopped working, I have come awful close to getting into accidents with other vehicles upon backing out of parking spots, backing into the streets, etc. Since then, I had to also replaced my passenger side mirror that I took off when suddenly the camera stopped working when I was backing out of my garage and the picture from camera immediately went black and I panic and took off my passenger side mirror by hitting the side of my garage door opening. The vehicle has been taken to the dealership, to where they repaired the passenger mirror, and I explained to them about the backup camera. The Ford dealership did their inspection and confirmed that the camera is indeed not working properly, and they advised that I needed a new Camera. However, I was told that the camera is on back order, and they have no idea when it will be available. The first time I not

Steering
Filed Sep 26, 2022DE

During the process of starting my vehicle I immediately receive a power steering assist fault. And at this time the steering wheel locks up and I can’t drive the car.

Engine1 injured
Filed Sep 7, 2022KY

Internal water pump failure caused large amounts of pressure on the the coolant system. When I opened the hood my coolant reservoir cracked and shot hot plastic and coolant at my face.

Steering
Filed Sep 7, 2022KY

I was in a right hand curve and it felt like my wheel flipped to one side. My steering felt loose. I took it to the shop and had them inspect it. Nothing was wrong with my suspension. I continued to drive it. My steering became even more loose and sloppy. I was struggling to stay in my lane due to the loosened steering. I have had it checked many times and nothing. When it rains I am jerked all over the road from water. It feels like my tires are being pulled in opposite directions at the same time while I am slung into on coming traffic.

Steering
Filed Sep 3, 2022WI

The vehicle at a high speed the steering column locked and is still locked to this day, was towed home and placed in the driveway till i can afford further repairs on it, seems other years have been recalled for the electronic steering issues but nothing has been shown for my VIN and wondering why its unsafe to drive and currently paying for a car that has a huge issue and makes it unsafe on the road for myself and others and makes it impossible to get to work and i have no warning lights on it was just out of the blue.

Back Over Prevention › Sensing System › Camera
Filed Aug 31, 2022MO

8/31/22 Ford announced a rear view camera recall for foggy cloudy images resulting in a lack of functionality due to poor visibility on select vehicles and production years. That recall needs to be expanded significantly. My 2013 Taurus rear view camera has been foggy/cloudy for years making it unusable and unsafe. The Ford dealership is aware of the issue as it does not seem uncommon to the servicemen but is ridiculously expensive to fix therefore rendering the safety mechanism nonfunctional.

Steering
Filed Aug 9, 2022OH

The power steering was going out intermittently when trying to turn with no codes or indication making it a challenge to control the vehicle. We took it to the dealership and were charged $3700.00 for a new steering rack. Over and above having to spend that on a car with only 68,000 miles, I don't think this is that rare of an occurrence with these cars. It seems odd others have experienced the same defect on Youtube.

Fuel/Propulsion System
Filed Jul 31, 2022AZ

On 7/31/2022, and also about a month ago, my 2013 Ford Taurus Limited stalled out while driving and the wrench light came on. The car limped along until I could pull it over, but this could have been serious as I was on the highway doing 65mph just 2 minutes prior to it. It stalled coming up the upramp here in Phoenix. I got it into the parking lot, and gave it gas and nothing at all, the engine just sputtered as the wrench light was on. I turned it off for 2 minutes, and restarted and able to get home 4 minutes away. This is the 2nd time this has now happened, and this is a huge safety concern. Ford Taurus had recalls on the Powertrain Control Module for other years of the Taurus, but I do not want to pay for this fix as this is a Ford safety issue for my model year 2013. I could have caused an accident on the highway if this stalled like this. Who do I contact to get this looked at. I can almost guarantee it is the powertrain control module as I see it online recalled and exact same issues. This car onl has 70k miles on it and in great condition, serviced all the time. Please let me know whom I may contact to resolve this safety issue? Should I call my local Ford dealership, but I think they charge $200 for scan of the car. Thank yo for your time. Brian Maltese 480-577-1456

Power Train
Filed Jul 25, 2022WV

Car keeps throwing wrench light on and looses all power while driving. Car has been back to dealership and they can not find any issues. Researching it seems to be a big on going issue with the 13 ford vehicles. I’m going to be in a major accident with this car and I’m still paying on it.

Steering
Filed Jul 23, 2022UT

While driving, the power steering went out, I wasn't able to turn left or right. A warning light came on briefly about the Power steering track, it then went off, but the steering was still hard. I can see that there has been a recall on my make and model of car that state: The affected vehicles have electrical power steering assist system that may shut down as a result of a steering motor sensor fault. I called the Ford dealership and I have checked the NHSTA website, and both state that particular VIN is not part of the recall. The recall described fits exactly what happened, while driving with no warning beforehand. Luckily, I was not at a speed that was too fast.

Steering
Filed Jul 21, 2022100,000 milesIN

The contact owns a 2013 Ford Taurus. The contact stated that while turning into the driveway at approximately 5 MPH, the power steering failed to operate as needed. The power steering assist warning light was illuminated. The contact towed the vehicle to the dealer who diagnosed that steering gear failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The approximate failure mileage was 100,000.

Fuel/Propulsion System
Filed Jul 16, 2022WV

The car is stopping when at idle and at times will loose full power when driving down the road. We have replaced the mass air flow sensor, cleaned the mass flow uptake, and replaced the fuel pump driver module. We bought this vehicle from Turnpike Ford in Huntington. The 3rd party warranty showing on my loan agreement was bumper to bumper 7 years or 72,000 miles however the warranty paper stated 3 years or 36,000 miles. We have tried working with Todd Judy but they refuse to honor the warranty so my car has not been able to be repaired. They advised me I needed a new motor and transmission. We need this issue resolved it’s a high risk for us when driving the vehicle and these repairs should not be coming out of our pocket.

Steering
Filed Jul 8, 2022160,000 milesIL

The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 160,000.

SteeringCrash1 injured
Filed Jul 1, 2022221,000 milesKY

The contact's daughter owned a 2013 Ford Taurus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact's daughter then lost control of the vehicle and crashed into a tree. The air bags were deployed upon impact. The contact's daughter suffered neck and shoulder bruising from the seat belt restraint as well as burns on her arms from the air bag deployment. No medical attention was received. A police report was filed. The vehicle was towed to a tow yard and was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 221,000.

Fuel System, Gasoline
Filed Jun 27, 2022128,000 milesND

The contact owns a 2013 Ford Taurus. The contact stated while the vehicle was parked at the residence, she was unable to start the vehicle. Additionally, there was an abnormal burning electrical odor. There was no warning light illuminated. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 128,000.

Suspension
Filed Jun 22, 2022MI

Rear toe links loose makes my car feel like I don’t have control when steering. Took the car in for repair they had to be replaced.

Steering
Filed May 17, 2022103,000 milesCA

The contact owns a 2013 Ford Taurus. The contact stated while starting the vehicle there was a failure with the power steering. The power steering module fault warning light was illuminated. The vehicle was taken to the dealer and diagnosed with power steering gear failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering). The approximate failure mileage was 103,000.

Steering
Filed May 9, 2022FL

My car power assist failure light went on and now hard to steer vehicle. It has lost all power steering

Steering › Electric Power Assist System
Filed Apr 22, 2022113,000 milesIL

The contact owns a 2013 Ford Focus. The contact stated while driving approximately 35 MPH, the vehicle lost power steering assist. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicles with electric steering rack failure. The vehicle had not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 113,000.

Engine
Filed Apr 21, 2022FL

I believe there is a an unissued recall for my Engine type. The cost to replace a water pump exceeds normal circumstances due to Ford engineers placing the water pump inside of the engine instead of outside making it a $2000 to $5000 job instead of a $200 job. Instead of a water pump simply leaking onto the ground while mounted outside of the Engine the way they have designed it it leaks into the engine and causes the engine to fail due to Engine coolant leaking into the engine through the water pump.

Steering
Filed Apr 13, 202266,000 milesFL

The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic who related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.

Steering
Filed Mar 30, 2022WI

It feels like my power steering is going out.

Steering
Filed Mar 21, 2022198,000 milesCA

The contact owns a 2013 Ford Taurus. The contact stated that while driving approximately 65-75 MPH, the vehicle experienced a loss of electric power steering assist, causing the steering wheel to seize. The vehicle was taken to the dealer where it was diagnosed with power steering control module failure. The dealer informed the contact that the power steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The failure mileage was approximately 198,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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