2013 Ford Taurus complaints

The contact owns a 2013 Ford Taurus. The contact stated while driving 40 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The contact pulled to the side of the road. The contact turned off and restarted the vehicle, and the power steering functionality returned. The contact drove to the residence, where the steering wheel seized. An independent mechanic diagnosed the vehicle at the residence. The mechanic determined that the electric power steering gear had failed and needed to be replaced. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

The contact owns a 2013 Ford Taurus. The contact stated that while her husband was starting the vehicle, the power steering assist warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the power steering assist had failed and that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 140,000.

When you go to steer it just like it locks up and cant steer ,have to turn the car off and start back up and it works , happen to me twice, no worries at all , very scary.

Back up camera It’ll work when you start to back up and then all of a sudden it just stops working it’s been doing this often for about month.

The contact called on behalf of his daughter who owns a 2013 Ford Taurus. The contact stated that while his daughter was driving at an undisclosed speed, the power steering assist warning light illuminated. The contact stated that the power steering was inoperable, and the vehicle was difficult to steer. Additionally, the contact stated that the steering wheel was extremely firm. The failure occurred while the contact's daughter was driving on the highway. The vehicle was driven over to the shoulder of the roadway. The vehicle was then driven to the contact's residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under recall. The failure mileage was approximately 109,134.

I was driving down the road about 50 mph when all of sudden my steering wheel locked up was nearly impossible to turn I had to try to keep it on the road and slow down as quickly as I could it took all my force to turn the wheel and it was not turning like it normally did it would like skip a beat and not really turn the wheel this is a common problem with 2013 ford taurus some are recalled mine However was not but after searching the web many other people have the same issue but not covered under the recall but exactly the same issue now ford turned a recall into a customer satisfaction program However I am the 2nd owner of this car was never notified by ford or the original owner of the customer satisfaction program so apparently they turned a recall into a csp and if it's past 10 years or 150 thousand miles ford will no longer fix it as I said before I was never notified by ford or the original owner this has caused 16 accidents all together almost caused me to crash I have seen many post of people doing 60 plus mph around a corner and lose steering causing a an accident these cars are not safe on the road with these steering racks it's a dangerous recall ford should have to cover it wether it's been 10 years or 150 thousand miles I'm the 2nd owner never notified I can't afford 3 grand just for the rack I can't get to work now because I live in the middle of no where and ford refuses to fix the problem this easily could have caused a head on accident killing me and the oth

The contact owns a 2013 Ford Taurus. The contact stated that while in reverse(R) and reversing down a driveway at approximately 2 MPH, the power steering module fault warning light illuminated. The contact stated that the steering wheel seized, and the contact was unable to turn the steering wheel to the left or right. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 92,000.

The contact owns a 2013 Ford Taurus. The contact stated while driving 20-25 MPH, the vehicle lost power steering functionality, and the steering wheel seized. There was no warning light illuminated. The contact was able to pull to the side of the road by using physical strength to steer the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the steering gear assembly had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 162,892.

Electrical power assisted steering (epas) has failed making the vehicle undriveable. This is a common problem with this, and many other vehicle models of this age.

The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, she became aware that the electric power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The power steering assist warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V340000 (Steering), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 112,000.

Sudden electronic power steering complete failure at 55 mph around a turn nearly causing an accident

Was driving and my electrical power assist came on and I ran off the road twice because I had no steering. So I eventually got it home and called Ford and talked to a rep and they said there is a recall but it is VIN sensitive. But of course my vin wasn’t one in the recall. Which is crazy because it has all the symptoms as the recall but won’t cover mine. I could have been really hurt as well as my daughter and it’s just crazy if there’s a recall then it should cover all the vehicles with in the year and model. Not just certain ones especially when I have same exact symptoms as recall

The AC/Heat will shut off randomly and not turn back on. I’ve had my car into the shop many times and the issue still is not fixed. I’ve talked to many people with the same car as me and they all have stated that they have the same issues.

The contact owns a 2013 Ford Taurus. The contact stated that while driving at various speeds, the “Power Steering Assist Fault” warning light illuminated, and the steering wheel became very firm and difficult to maneuver. The contact was able to pull the vehicle to the side of the road and turn off the vehicle. The contact stated that after restarting the vehicle, the steering started working properly. The contact stated that the failure was intermittent. The local dealer was contacted; however, no assistance was provided since the vehicle was not under recall. The contact stated that while researching online, she became aware that there was an unknown open recall related to the failure; however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 97,000.

The contact owns a 2013 Ford Taurus. The contact stated that while the vehicle was parked, he observed condensation underneath the front of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

Power steering died out and is not working

The contact owns a 2013 Ford Taurus. The contact stated that while driving in reverse at slow speeds, the contact felt an abnormal sensation from the steering wheel, after which she became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The power steering assist warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering rack and pinion. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V340000 (Steering) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 150,000.

Electric power steering failed. Hard to steer. Risk of accident

Everytime I get gas the car has a hard time starting and most times after it starts it shuts down due to low idling after startup

The contact's mother owns a 2013 Ford Taurus. The contact stated that upon starting the vehicle, the "Power Steering Assist Fault" message was displayed. The contact stated that excessive force was needed to steer the vehicle due to the failure. The contact called the local dealer and was informed that the vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 156,000.

The contact owns a 2013 Ford Taurus. The contact stated while driving at various speeds, there was significant play and vibration in the steering wheel, and the vehicle was pulling to one side. The contact stated that the traction control warning light illuminated when the steering wheel was completely steered to the right or to the left. The contact also stated that The TPMS warning light remained illuminated even though the tires were fully inflated. Additionally, the contact stated that there was an abnormal clicking sound coming from the rear end of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the steering gear had failed. The mechanic determined that both the steering gear and the ball joint needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 100,000.

My rear backup camera in my rearview. Mirror shows the image upside down sometimes I just get a blue screen. This Has started over a year ago.

The contact owns a 2013 Ford Taurus. The contact stated that while starting the vehicle, the Power Steering Assist Fault message was displayed, and the steering wheel was stiff. The vehicle was taken to the dealer, where the fault codes were reset. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The failure mileage was 124,354.

The contact owns a 2013 Ford Taurus. The contact stated that while driving at various speeds, the vehicle lost power steering functionality. The contact had to use an excessive amount of force to steer the vehicle. There were no warning lights illuminated. The failure was self-corrected; however, the failure reoccurred and became more consistent. The dealer was contacted, and it was confirmed the failure might be related to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The vehicle had not been diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed the VIN was not included in NHTSA Campaign Number: 15V340000 (Steering). The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 160,000.

The contact owns a 2013 Ford Taurus. The contact stated while driving 65-70 MPH, a message indicating a power steering failure was displayed, and the vehicle lost power steering functionality. The contact veered to the side of the road. The vehicle was towed to the residence. The vehicle was then taken to the local dealer, where it was diagnosed. The dealer determined that the steering rack and pinion needed to be replaced, and the Power Steering Control Module (PSCM) needed to be reprogrammed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.

There is a defeat in my Ford catalytic converter. I would like I sent the part to the NHTSA.DOT.GOV for research. I am attaching pictures of the defective product.

The contact owns a 2013 Ford Taurus. The contact stated that upon starting the vehicle a "Warning: Electrical Power Assist Failure" message was displayed on the instrument panel. The contact used excessive force to drive the vehicle home. Upon inspection of the vehicle, the contact determined that the failure was related to the rack and pinion. The dealer and an independent were notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not include in NHTSA Campaign Number: 15V340000 (Steering). The contact was referred to the NTHSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 180,000.

Put new tiers on in August with a new alignment and it is eating the tires up on the inside tire wall had to put new tires on again

Power steering assist went out with a warning light while I was in -20F weather, Ford had recalls on this problem before I bought the car and it shows no recall information.

The contact owns a 2013 Ford Taurus. The contact stated while driving approximately 45 MPH, the vehicle shutoff without warning. The vehicle was towed to an independent mechanic and was informed that water was leaking, the water pump had failed, and the timing chain was fractured. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

I’m not having any success with my local Ford Dealership or with Ford Customer Service getting my car covered under the Customer Satisfaction Program. I have fuel system issues, I need to replace both cats and 2 bad sensors, halfshaft, fuel system, and braking issues. The dealership said to contact Ford and Ford says it’s the dealership’s problem. If they don’t fix it, I’m done with Ford. If they can’t stand behind their products and their dealerships won’t help the customers, then my loyalty is done. I’ve already had to replace a poorly designed PTU at my expense and now this, buyer beware on Interceptors. Let’s hope I don’t have any other issues. No one seems to be willing to help and I’m beyond frustrated with this experience.

For the last 3 days there has been a gas smell in the garage. We have driven it 2 times. 3 days ago at 17 below and yesterday at 30 below. Cannot find any leaks. Gas tank is a little over 1/2 full.

Please allow submission of additional information regarding issues with my 2013 Ford Taurus Police Interceptor. As stated on the previous complaint filed on 1/9/2024, I got my car service at AutoNation Ford Service Center on 12/16/2023, and I brought it back to the service center on Saturday, 12/23/2023 because of the car’s poor performance and engine had laminated on 12/17/2023. I went to pick up the car on Thursday 12/28/2023 in the morning, the Ford representative said the car is fine, and there is nothing wrong with the car. I say thank you and drive off. So, I am driving the car for about 5 minutes, it feels sluggish. Then the engine light comes on, I make a U turn and return the car to AutoNation Ford for service. As things stand now, my car is still AutoNation Ford service center, due to the defects which are causing poor performance while driving the 2013 Ford Taurus Police Interceptor, issues such as: Rough Steering, Bad Ignition Switch, and braking issue. Per my previous statement, I drove the car for about on 12/28/2023, it felt extremely sluggish. The hard shifting in vehicle, and steering wheel was rough . The brakes have more issues than normal. The engine light came on.

Please allow submission of additional information regarding issues with my 2013 Ford Taurus Police Interceptor. As stated on the previous complaint filed on 1/9/2024, I got my car service at AutoNation Ford Service Center on 12/16/2023, and I brought it back to the service center on Saturday, 12/23/2023 because of the car’s poor performance and engine had laminated on 12/17/2023. Issues such as: exhaust system, fuel system, the driver exterior door handle is loose, and seat belt gets jammed.

I have a check engine light on my dash. I have several codes. I have problems with the car like the fuel pump, catalytic converter not functioning efficiently, steering, etc. I know Ford has problems with its cars.

The contact owns a 2013 Ford Taurus. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. After retrieving the vehicle, the failure immediately reoccurred. The vehicle was returned to the dealer who determined that the catalytic converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 77,880.

Please investigate this matter. I have reason to believe my car has a defeat, just like most 2013 police interceptor the were recalled due to code p0420. I went to AutoNation Ford Miami they said they have seen defects on my catalytic converter and I would like an investigation completed. I went to AutoNation Ford on Saturday, 12/16/2023 for the GSM IOLM System Service - 80,000 Miles Repair. The dealer believes it is a defeat, I would have to contact Ford. Therefore I am contacting NHTSA to investigate this matter. I get a service repair done on 12/16/2023 - 80,000 Miles Package Service. I brought the car to AutoNation Ford in good shape. I never had the engine light on, and the car drove great.Sunday,12/17/2023 in the morning, I wanted to go to the park, so I get in the car and unbelievably the car engine light turns on. The engine light is on for P0420 Code - Catalyst System Low Efficiency. I scheduled the appointment and drop off the car on Saturday, 12/23/2023. I spoke with the representative and told him my concerns which are the recalls and defeats on the car, And he said I would have to pay $200 for the diagnostic for the catalytic, however I told him “But I just paid to inspect the complete exhaust system and heat shields last Saturday [12/16/2023].” I went to pick up the car on Thursday 12/28/2023 in the morning, the Ford representative said the car is fine, and there is nothing wrong with the car. I say thank you and drive off. So, I am driving the car for about 5 m

The contact owns a 2013 Ford Taurus. The contact stated that while starting the vehicle, the Electric Power Steering fault message was displayed, and the vehicle experienced a loss of power steering assist. The contact restarted the vehicle and was able to correct the failure. The vehicle was taken to an independent mechanic, who retrieved a DTC code for the electric power steering, but no repair was recommended. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.

The contact owns a 2013 Ford Taurus. The contact stated that while reversing out of the driveway, the steering wheel seized. The message "Power Steering Adjustment Fault" was displayed. The contact used physical force to steer the vehicle while driving to her destination. The contact turned off and restarted the vehicle, and the power steering functional returned. The contact stated that the failure recurred while driving 40-45 MPH with her niece and nephew in the rear seats. The contact stated that she pulled to the side of the roadway. The contact stated that she turned off and restarted the vehicle, and the power steering became functional. The contact stated that the failure had been recurring while driving. The contact stated that the failure persisted after turning off and restarting the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the steering gear box had failed, and the failure was related to NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 233,114.

My ford's water pump broken first time in 2020 since and then now i'm on my 5th time to change this water pump and the mechanicians were unable to explain what happened exactly. now the water pump broken and need replacement again.

The contact owns a 2013 Ford Taurus. The contact stated while attempting to pull out of a parking space, the steering wheel seized. The traction control warning light was illuminated, and the message "Steering Rack Assembly" was displayed. The contact stated that she turned off and restarted the vehicle, and the steering wheel operated as needed. The contact stated that the failure recurred several times while attempting to drive or reverse from a complete stop. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering rack assembly needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was notified of the failure and informed the contact that the VIN was not included. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.

My car steering locked up. The warning read power steering assist fault check. I called local garage and they stated this was a recall. Only dealers can fix. Called Dorsh Ford in Green Bay and they stated no recall was issued. I need to get this straightened out so I can safely drive my car without it locking up.

The contact owns a 2013 Ford Taurus. The contact stated while starting the vehicle, the message "Power Steering Assist Failure" was displayed. The contact was able to drive the vehicle. The contact stated that the failure had been recurring increasingly, and the vehicle lost power steering functionality. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering). The vehicle was taken to the dealer who informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 188,800.

Power steering assist fault error code on dash and car is hard to steer. Big safety concern

UNKNOWN, the vehicle comes to a sudden stop regardless of how fast your going , error comes up says see manual , engine overheating comes on after driving less than 5 miles

The contact owns a 2013 Ford Taurus. The contact stated that after starting the vehicle, she became aware that the electronic power steering was not functioning as needed. The contact stated that the power steering assist fault message was displayed, and the EPS warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the electronic power steering. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 15V340000 (Steering) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 282,000.

The contact owns a 2013 Ford Taurus. The contact stated while starting the vehicle, the vehicle lost power steering functionality. A message indicating that the power steering had failed was displayed. The contact parked the vehicle. The contact turned off and restarted the vehicle; however, the failure persisted. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 130,000.

The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The Power Steering Assist Fault message was displayed. The vehicle was taken to the dealer, where it was diagnosed that the steering gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included in the recall. The failure mileage was 123,454.

STARTED CAR GOT A LIGHT POWER STEERING ASSISTED FAILED STERRING WHEEL WON'T TURN ! YES COULD PUT ME AND MY FAMILY OR OTHER AT RISK! HAD MORE TIMES STARTED CAR AN NO CODE ,STEERING WAS HARD TO TURN

2 different PTU's have burned up, waterpump blew up