2002 Ford Taurus complaints

I WAS BACKING MY 2002 FORD TAURUS OUT OF A PARKING SPACE WHEN THE TIRE BLEW. I HAD TO HAVE THE CAR TOWED. THE FRONT COIL SPRING BROKE AND PUT A HOLE IN MY NEW TIRE. HAD TO REPLACE BROKEN SPRING, SWAY BAR LINK, NEW STRUT AND NEW TIRE FOR A COST OF $441.82. HAD REPLACED THE BACK SPRINGS A MONTH EARLIER. *TR

MY FRONT PASSENGER COIL SPRING BROKE AND CUT A SLASH IN MY TIRE. MY HUSBAND SAYS WE ALL COULD HAVE BEEN KILLED HAD I BEEN GOING FASTER - AS IN DOWN THE HIGHWAY. MY CAR JUST MISSED THE RECALL AND FORD WON'T DO ANYTHING ABOUT IT. I'M WORRIED THAT THE BACK SPRINGS WILL BREAK AND WE'LL ALL DIE. *TR

TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE FRONT DRIVER SIDE TIRE EXPERIENCED A BLOWOUT AND THE VEHICLE COLLAPSED ONTO THE FRAME. UPON FURTHER EXAMINING THE VEHICLE, THE CONTACT STATED THE FRONT DRIVER SIDE COIL SPRING BROKE WHICH PIERCED THE TIRE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HIM THAT THERE WAS NOT A RECALL ON THE FAILURE FOR EARLIER MODEL VEHICLES AND HE WOULD HAVE TO PAY TO HAVE HIS VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 144,008.

DRIVING 20 MPH DOWN SIDESTREET WITH WIFE, 3 AND 6 YEAR OLD KIDS IN CAR. VERY LOUD BANG, CAR DROPPED A COUPLE INCHES AND WE PULLED OVER. THE LEFT REAR COIL SPRING HAD BROKEN AND THE SPRING WAS RUBBING ON THE INSIDE OF THE TIRE. I JUST HAD THE 2 FRONT BROKEN COIL SPRINGS REPLACED ABOUT 3 MONTHS AGO, AND THE MECHANIC TOLD TO WATCH OUT FOR THE REAR ONES, THERE IS A KNOWN DEFECT WITH THEM. AS SOON AS IT HAPPENED I IMMEDIATELY KNEW WHAT IT WAS FROM WHAT THE MECHANIC TOLD ME. I PUT THE DOUGHNUT ON, AND DROVE HOME. TIRE IS PROBABLY UNSAFE NOW AS THE SPRING HAS BEEN DIGGING A GROOVE IN THE SIDEWALL. THIS IS A REAL SAFETY HAZARD, AS I HAVE BEEN READING UP ON THE LARGE NUMBER OF COMPLAINTS ONLINE, AND THE RECALL OF PRIOR YEAR MODELS WITH THE EXACT SAME PROBLEM. FORD NEEDS TO ADDRESS THIS BEFORE SOMEONE IS KILLED, AND A LOT OF OWNERS ARE FORCED TO PAY FOR AN OBVIOUS ENGINEERING MISTAKE. I HAVE NOT HAD THE CAR FIXED YET BECAUSE IT JUST HAPPENED TODAY, BUT I AM EXPECTING THE REPAIR COST TO BE SIMILAR TO THE FRONT STRUT REPLACEMENTS PLUS THE COST OF A NEW REAR TIRE - PROBABLY IN THE VICINITY OF $1400.00. THIS IS UNACCEPTABLE FOR A MANUFACTURER TO ALLOW THIS TO CONTINUE WHEN THERE IS AN OBVIOUS PROBLEM, THEY SHOULD HAVE LEARNED FROM THE DAMAGE THIS IS DOING TO TOYOTA. I AM GOING TO WRITE A COMPLAINT TO THEM AS WELL. *TR

I WAS DRIVING DOWN A FOUR LANE FREEWAY AND WAS PASSING SOMEONE IN THE LEFT LANE WHEN SUDDENLY MY CAR JUST REVVED UP AND LOST ALL ACCELERATION. NO WARNING SIGNS OR ANYTHING. IT WAS A BUSY DAY ON THE ROAD AND I COULD HAVE GOT INTO AN ACCIDENT TRYING TO GET OFF THE ROAD. LUCKILY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AVOIDING AN ACCIDENT, BUT THAT WAS NOT AN EASY TASK. IF THIS WOULD HAVE HAPPENED AS I WAS ACCELERATING THROUGH A BUSY INTERSECTION OR SIMILAR CIRCUMSTANCE IT COULD HAVE BEEN DEADLY. I CHECKED ONLINE FOR PEOPLE WHO HAD THE SAME PROBLEM AND I FOUND MANY COMPLAINTS ABOUT THIS ISSUE AND HOW MUCH OF A PROBLEM IT WAS FOR PEOPLE WHO WERE NOT AS FORTUNATE AS ME WHO HAVE COME CLOSE TO LIFE THREATENING INCIDENTS. I'M WONDERING WHY SOMETHING HAS NOT BEEN DONE TO RECTIFY THIS ISSUE WITH THIS CAR. IT MAKES ME VERY UPSET TO SEE THAT NOTHING HAS BEEN DONE TO ALLEVIATE THIS LIFE THREATENING ISSUE. NOW THE CAR WILL NOT GO INTO ANY GEAR. I MAKES ME FURTHER UPSET TO KNOW THAT SOMEONE ONLINE INDICATES THAT "THE PROBLEM STEMS FROM A BAD HEAT TREATMENT ON THE TORQUE CONVERTER STAMPED STEEL PART" FROM HTTP://WWW.CARCOMPLAINTS.COM/FORD/TAURUS/2003/TRANSMISSION/TRANSMISSION_FAILED.SHTML (SEE COMPLAINT #69 SUBMITTED BY [XXX] ). IT SEEMS TO ME THAT THE CONSUMERS SHOULD NOT BE HELD RESPONSIBLE FOR BAD MANUFACTURING PRACTICES. ANY HELP WOULD BE APPRECIATED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING AT 5 MPH THE CONTACT BEGAN TO SMELL SMOKE. UPON FURTHER INSPECTION, THE CONTACT FOUND THAT THREE OF THE FOUR COIL SPRINGS HAD FAILED. THE DEALER REFERRED HIM TO THE MANUFACTURER WHO ADVISED THERE WERE NO RECALLS AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,000.

TL*THE CONTACT OWNS A 2002 FORD TAURUS. AS THE CONTACT WAS ATTEMPTING TO MOVE OUT OF THE DRIVEWAY, HE HEARD A LOUD CLANGING NOISE. THE CONTACT NOTICED THAT THE TIRE WAS FLAT AND WAS ADVISED BY AAA THAT THE RIGHT SPRING CLIP HAD BROKEN LOOSE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS AND HE WOULD BE RESPONSIBLE FOR REPAIR COSTS. THE VEHICLE WAS BEING REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 94,000. UPDATED 11/29/10 *BF THE CONSUMER WAS INFORMED THAT THE RIGHT FRONT SPRING HAD RUSTED LOOSE, WHICH CAUSED THE FRAME TO COLLAPSE ONTO THE TIRE, BLOWING OUT THE TIRE. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 12/08/10*JB

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING AT 40 MPH, THE CONTACT HEARD A POPPING NOISE WHEN TURNING. THE CONTACT STATED THAT WHEN SHE ARRIVED AT HER DESTINATION, SHE NOTICED THAT THE FRONT DRIVER SIDE COIL SPRING HAD BROKEN. THE CONTACT CALLED THE DEALERSHIP AND THE DEALER STATED THAT THEY WOULD NOT ASSIST WITH REPAIRS COSTS AS THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 150,000.

TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING AT APPROXIMATELY 5MPH, THE CONTACT HEARD AN UNUSUAL NOISE AND NOTICED THAT THE VEHICLE SUSPENSION WAS SITTING LOWER THAN NORMAL. THE FRONT DRIVERS SIDE COIL SPRING HAD ALSO BROKEN. AS A RESULT, THERE WAS ALSO A DENT IN THE FRONT DRIVERS TIRE. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT UNDER RECALL AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 98,500.

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE FRONT PASSENGER COIL SPRING SNAPPED AND PUNCTURED THE FRONT TIRE. THE CONTACT INSTALLED THE SPARE TIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 80,000.

I HAVE A 2002 FORD TAURUS. I DISCOVERED ON JUNE 7, 2010 THAT BOTH REAR COIL SUSPENSION SPRINGS ARE BROKEN ON THE REAR OF THE CAR. I HAD A FLAT TIRE THAT I TOOK TO HAVE REPAIRED. THE SIDE WALL WAS CUT AND THE TIRE COULD NOT BE REPAIRED. I HAD THE TIRE REPLACED AND BEFORE I COULD LEAVE THE PARKING LOT THE BROKEN SPRING HAD CUT AND RUINED THE NEW TIRE. THIS DEFECT COULD RESULT IN SERIOUS INJURY. I COULD HAVE HAD A TIRE BLOW OUT, I WAS LUCKY THAT I DID NOT LEAVE THE PARKING LOT OF THE TIRE REPAIR CENTER. THE CAR IS AT THE FORD DEALERSHIP BEING EVALUATED FOR REPAIR. AT THIS TIME THERE ARE NO RECALLS ON MY CAR. THIS IS A COMMON PROBLEM WITH THESE FORD CARS AND I UNDERSTAND THAT SEVERAL COMPLAINTS HAVE ALREADY BEEN FILED. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS CAR. I UNDERSTAND THAT THERE HAVE ALSO BEEN PROBLEMS WITH THE FRONT COIL SUSPENSION SPRINGS BREAKING AND PUNCTURING TIRES. *TR

BOTH REAR COIL SPRINGS ON MY 2002 FORD TAURUS BROKE AT THE SAME TIME. THERE WAS NO SPECIAL EVENT THAT CAUSED THE FAILURE. THE BROKEN SPRING ON THE DRIVERS SIDE RUINED THE TIRE. FORD WAS CONTACTED AND EVEN THOUGH PREVIOUS YEAR MODELS WERE RECALLED FOR THIS PROBLEM NO RECALL EXISTS FOR MY CAR. BOTH STRUT ASSEMBLIES AND ONE TIRE WERE REPLACED BEFORE THE CAR COULD BE DRIVEN AGAIN. OLD PARTS ARE STILL AVAILABLE. *TR

WHEN I WAS BACKING MY FORD TAURUS 2002, THE DRIVER SIDE FRONT COIL SPRING BROKE AND WENT THROUGH MY NEW TIRE. *TR

THE PASSENGER REAR SPRING BUSTED ON MY 2002 FORD TAURUS WHILE JUST SITTING IN THE DRIVEWAY. ABOUT 2 MONTHS AGO THE FRONT DRIVER'S SIDE SPRING BUSTED WHILE I WAS BACKING OUT OF THE GARAGE (I ALREADY FILED A COMPLAINT FOR THAT INCIDENT). *TR

HAVE A 2002 FORD TAURUS SES. WATER LEAKING ONTO FLOOR ON PASSENGER SIDE, NOTICEABLE WHEN IT IS RAINING. TWO WEEKS LATER, MY HEATER/AC WILL NOT TURN ON. I TURN THE SWITCH ON AND GET ABSOLUTELY NOTHING. *TR

I WAS DRIVING TO WORK AND I HEARD AN EXTREMELY LOUD POP COME FROM THE RIGHT REAR SIDE OF MY CAR WHEN I HAD MADE A LEFT HAND TURN AT A STOP LIGHT. AT FIRST I DIDN'T THINK ANYTHING OF IT BECAUSE I SAW NO EVIDENT DAMAGE AFTER ARRIVING AT WORK. ABOUT 2 WEEKS LATER I NOTICED SOME ABNORMAL TIRE WEAR. I TOOK MY CAR TO THE SHOP TO ASK ABOUT THE TREAD WEAR AND WHEN THEY WENT TO ROTATE MY TIRES THEY FOUND THAT THE REAR RIGHT SPRING HAD FALLEN OFF THE SEAT. BECAUSE OF THE SPRING FALLING OFF THE SEAT I HAD TO HAVE THE ENTIRE RIGHT REAR STRUT REPLACED. BECAUSE OF THE HISTORY WITH THE SPRINGS FALLING OFF THE SEATS AND THE POTENTIAL DAMAGE IT COULD DO I ALSO HAD THE LEFT REAR STRUT REPLACED AS WELL. I HAD DONE SOME RESEARCH TO FIND THAT WHAT HAPPENED TO MY CAR IS A VERY COMMON PROBLEM AMONG 2002 FORD TAURUS AS WELL AS OLDER MODELS. I WANT THE SAFETY COMMISSION TO BE AWARE THAT THIS HAS HAPPENED TO MY VEHICLE NOW AS WELL. *TR

CAR WAS PARKED,WHEN I WENT TO GET INTO CAR TO GO TO WORK,I HEARD A BANG! I WENT TO INQUIRE,I NOTICED A PIECE OF BROKEN WHITE NYLON STABILIZER LINK,THEN I WENT TO PUT CAR IN REVERSE,AND THE DRIVERS SIDE STRUT SPRING WENT INTO TIRE,IF I HAD BEEN DRIVING,A SERIOUS ACCIDENT COULD HAVE OCCURRED! PLEASE HELP TAURUS OWNERS WITH THIS PROBLEM. THANK YOU! *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT ON MAY 27, 2010, WHILE DRIVING AT 20 MPH, THE FRONT SUSPENSION BROKE AND PUNCTURED THE TIRE WHICH CAUSED A LOSS OF VEHICLE CONTROL. THE CONTACT WAS ABLE TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS THEN TOWED TO A REPAIR SHOP WHERE THE FRONT SUSPENSION AND COIL SPRING WERE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 98,000.

OWN A 2002 FORD TAURUS. CAR PARKED IN PARKING GARAGE WHILE AT WORK. AFTER WORK WENT TO CAR, STARTED IT, PUT INTO REVERSE, MOVED NOT EVEN THREE INCHES, SOUND LIKE GUNSHOT, FRONT SPRING BLEW THROUGH FRONT TIRE ON DRIVER SIDE. MY SON SAID I HAD GUARDIAN ANGEL...WOULD HAVE BEEN KILLED IF CAR HAD ACTUALLY MADE IT TO THE ROAD. I HAVE ONLY HAD CAR THREE YEARS. TOWED TO REPAIR SHOP, MECHANIC SAID LOOKS JUST LIKE RECALL SITUATION ON 2001 TAURUS, SAME SPRING INCIDENT..MINE NATURALLY NOT COVERED, BUT THIS IS WRONG. I WAS NOT AWARE OF RECALLS ON 2001 VEHICLES. I HAVE NO MONEY, THIS REPAIR WILL SET ME BACK QUITE A BIT. I AM THANKFUL THAT NOBODY WAS HURT BY FLYING PARTS! *TR

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED HE HEARD AN UNUSUAL NOISE IN THE VEHICLE AND IT WAS TAKEN TO A LOCAL REPAIR SHOP. HE WAS ADVISED THAT THE REAR SUSPENSION HAD FRACTURED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND NEITHER THE DEALER NOR MANUFACTURER WERE CONTACTED TO REPORT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 107,000. UPDATED 11/16/10 *CN UPDATED 11/26/10

WHEN BACKING OUT OF MY DRIVEWAY MY LEFT FRONT TIRE ON MY 2002 TAURUS EXPLODED. MY CAR HAS UNDER 64,000 MILES ON IT AND MY TIRES WERE LESS THEN 6 MONTHS OLD. THE SPRING BROKE AND CUT THE TIRE HALF WAY AROUND. I WAS JUST STOPPING TO LOOK FOR TRAFFIC WHEN IT HAPPENED. HAD THIS HAPPENED 3 DAYS BEFORE I WOULD HAVE BEEN ON THE FREEWAY WITH MY GRANDCHILD. FORD KNOWS OF THIS PROBLEM AND RECALLED ALL CARS UP TO 2001 EVEN THOUGH THESE ARE THE SAME SPRINGS. HOW NEEDS TO DIE BEFORE THEY FIX THIS. I AM AFRAID TO EVEN DRIVE IT BECAUSE I SEE SOMEONE HAD IT HAPPEN 2 TIMES . IT MAY COST UP TO $1,000 TO REPAIR IT AND THAT IS NOT COUNTING THE TOWING AND THE NEW TIRE. *TR

MY 2002 TAURUS WITH 76,097 MILES THAT HAS BEEN GARAGE KEPT FOR 7.5 YEARS HAD THE FRONT DRIVERS SIDE COIL SPRING RUPTURE. FORTUNATELY IT BROKE WHEN I PUT IT IN GEAR AND MOVED ABOUT THREE INCHES IN MY DRIVEWAY. IF I HAD BEEN DRIVING DOWN THE HIGHWAY, I WOULD HAVE FLIPPED AND ROLLED AS I WOULD HAVE HAD NO TIME TO BRAKE. WHEN IT BROKE, IT TOOK ONLY ABOUT A HALF SECOND TO SHRED MY TIRE AND DROP THE RIM TO THE GROUND. THE RUPTURED COIL SPRING PUT A 5-6 INCH GASH IN MY TIRE AND BROKE THE SWAY BAR LINK. I HAD TO HAVE THE VEHICLE TOWED TO THE DEALER. THE DEALER TOLD ME THAT THEY (FORD) KNOWS THAT THERE IS A PROBLEM AND THEY REFUSE TO ISSUE A RECALL. MY SERVICE REPRESENTATIVE ALSO HAD THIS HAPPEN TO HIS CAR. I ASKED THE DEALER TO REPLACE BOTH FRONT SPRINGS, BROKEN SWAY BAR LINK, AND STRUTS. WHEN I WAS LEAVING THE REP TOLD ME THAT I STILL HAVE TWO OF THE SAME SPRINGS IN THE REAR AND THAT I MAY EXPERIENCE THE SAME PROBLEM WITH ONE OF THOSE, AS WAS HIS EXPERIENCE TOO. I ALSO HAD TO BUY A NEW TIRE. TOTAL COST OF $989. WHEN I STARTED TO RESEARCH THE PROBLEM, I NOTICED THAT THIS HAD HAPPENED TO SO MANY OTHER PEOPLE AND THAT THERE WAS NO RECALL, I WAS DEEPLY CONCERNED. I BELIEVE THAT THIS SHOULD BE INVESTIGATED FULLY AS IT HAS THE ABILITY TO CAUSE LOSS OF LIFE. THANK YOU FOR YOUR TIME. *TR

MY CAR IS A 2002 FORD TAURUS SES, TODAY I SAT DOWN IN THE DRIVERS SEAT, BUT WHEN I DID I HEARD A LOUD CRASH MUCH LIKE IF SOMEONE DROPPED A METAL PAN ON THE DROP, AND THE CAR SUNK NOTICEABLY. I WASN'T SURE WHAT TO DO, SO I WAS GOING TO DRIVE IT AROUND THE BLOCK TO TEST IT, BUT I BARELY MADE IT THREE FEET. AS SOON AS I PUT IT IN DRIVE THE CAR BEGAN SHUDDERING AND MAKING A SHRIEKING NOISE. I IMMEDIATELY STOPPED AND PUT IT IN REVERSE, BUT AS I SOON I TOOK MY FOOT OFF THE BRAKE IT MADE A NASTY NOISE AND THE TIRE WAS SHREDDED. WE GOT IT TOWED TO THE MECHANICS AND HE SAID THE SPRING SNAPPED. HE SAID THAT FIXING IT WOULD REQUIRE REPLACING THE FRONT STRUT ASSEMBLY, SPRINGS, SWAY BAR AND THE LINKS. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING AT 45 MPH, THE CONTACT NOTICED A GRINDING NOISE. AFTER EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE COIL SPRING HAD BROKEN. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE COIL SPRING WAS REPLACED. ONE YEAR AFTER THE REPAIR, THE CONTACT WAS DRIVING 45 MPH WHEN THE FRONT PASSENGER SIDE TIRE BECAME FLAT BECAUSE THE COIL SPRING HAD BROKEN. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE CURRENT MILEAGE WAS APPROXIMATELY 87,000.

FRONT COIL SPRING BROKE, PUNCTURING ADJACENT TIRE AND BREAKING THE SUSPENSION LINKAGE. *TR

FRONT AND REAR COIL SPRINGS BROKE IN 2006. THE FRONT SPRING BROKE AND WENT THROUGH THE SIDE WALL OF THE LEFT FRONT TIRE. HAD TO BE TOWED TO THE FORD DEALERSHIP. COST WAS AROUND 450.00 WITH EVERY THING. THEN IN 2007 OR 2008 THE REAR COIL SPRINGS BROKE AND HAD TO BE CHANGED ALONG WIT THE STRUTS . AND THAT BILL WAS ALSO AROUND 400.00 TO 450.00. AND IT HAS NEVER STOPPED IT EATS FRONT TIRES UP LIKE IT'S CANDY. THIS CAR IS LIKE A MONEY PIT. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHEN HE PULLED INTO HIS GARAGE, THE FRONT DRIVER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE. HE PUT THE SPARE TIRE ON AND DROVE TO A LOCAL REPAIR SHOP. THE MECHANIC ADVISED THE CONTACT TO SPEAK WITH THE MANUFACTURER ABOUT RECALLS. WHEN HE CALLED THE MANUFACTURER, HE WAS INFORMED THAT HIS VEHICLE WAS INCLUDED IN RECALL 04V332000 (FRONT COIL SPRINGS). THE VEHICLE WAS BEING REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 140,000.

FRONT PASSENGER SIDE SPRING BROKE DESTROYING TIRE. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE REVERSING, THE CONTACT HEARD A NOISE. HE THEN NOTICED THE LEFT FRONT TIRE HAD BECOME FLAT. HE HAD THE VEHICLE LIFTED AND FOUND THAT THE LEFT FRONT COIL SPRING WAS BROKEN. THE CONTACT PLANNED TO CALL THE MANUFACTURER AND HAVE THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 127,224.

1) DRIVING ON A RESIDENTIAL STREET GOING APPROX. 25-30 MPH. 2) ONLY OCCURRENCE OF INCIDENT, CAR WAS SERVICED. 3) REPLACED BOTH FRONT COIL SPRINGS AND REPLACED PASSENGER SIDE FRONT TIRE WHERE INCIDENT HAPPENED. OLD PART I DON'T BELIEVE IS AVAILABLE. *TR

2002 FORD TAURUS FRONT COIL SPRING FAILURE, RESULTING IN PUNCTURED AND BRAKE LINE. EXTREMELY UNSAFE DUE TO LOSE OF STEERING AND BRAKING. THIS VEHICLE SHOULD HAVE BEEN RECALLED AS PREVIOUS MODEL YEARS WERE. *TR

OUR 2002 TAURUS WAS SITTING IN OUR DRIVEWAY WHEN WE HEARD A LOUD BANG. WHEN I LOOKED THE CAR OVER, I FOUND A BROKEN REAR LEFT SPRING. ONE END OF THE SPRING WAS ABOUT 1/2 INCH AWAY FROM THE TIRE. IF THIS HAPPENED ON THE ROAD, THE RESULT COULD BE CATASTROPHIC. WE HAVE NOT HAD THE REPAIR DONE YET. *TR

WHILE BACKING OUT OF A DRIVEWAY, THE RIGHT FRONT COIL SPRING BROKE ALLOWING IT TO SLIP PAST THE BEARING PLATE AND RIP OPEN THE FRONT TIRE. REQUIRED A TOW AND REPLACEMENT OF THE SPRING, SWAY BAR STABILIZER AND THE TIRE. ALSO HAD TO HAVE A FRONT END ALIGNMENT. BECAUSE THE 2002 TAURUS IS NOTORIOUS FOR THIS PROBLEM, I HAD TO REPLACE BOTH FRONT SPRINGS. *TR

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 10 MPH, THE REAR COIL SPRING BROKE AND PUNCTURED THE TIRE. THE DEALER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT STATED HE HAD PREVIOUSLY EXPERIENCED THE FAILURE WITH THE FONT COIL SPRING AND THE MANUFACTURER TOOK THE LIABILITY FOR THE REPAIR. THE DEALER ADVISED THAT THE CURRENT FAILURE WOULD ONLY BE REPLACED AT THE OWNERS EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE 118,497.

2002 FORD TAURUS LEFT REAR SPRING BROKE AND PUNCTURED TIRE SIDE WALL MAKING TIRE UNREPAIRABLE. RIGHT REAR SPRING ALSO BROKE BUT NOT YET TOUCHING TIRE SIDE WALL. I DO MY OWN REPAIRS AND THE COST WILL BE APPROXIMATELY $200 . PARTS WILL BE AVAILABLE IF REQUESTED. *TR

BROKEN FRONT SPRING ON 2002 FORD TAURUS. FORTUNATELY, THE SPRING DID NOT BREAK ON THE FREEWAY! *TR

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 40 MPH THE FRONT DRIVER SIDE COIL SPRING BROKE AND PUNCTURED THE FRONT DRIVER'S TIRE. THE CONTACT WAS ABLE TO INSTALL THE SPARE TIRE AND DRIVE TO A LOCAL REPAIR SHOP. THE MECHANIC REPLACED THE FRONT STRUT ASSEMBLY AND INSTALLED A NEW TIRE. THE MANUFACTURER ADVISED THERE WERE NO RECALLS ON THE VEHICLE AND WOULD PROVIDE NO ASSISTANCE. THE CONTACT BELIEVED THE FAILURE SHOULD BE A RECALL ISSUE DUE TO THE NATURE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

I, LIKE THOUSANDS OF OTHERS, HAVE EXPERIENCED A FAILURE IN THE FRONT COIL SPRINGS OF MY 2002 FORD TAURUS. THIS CAN BE VERY DANGEROUS AND POTENTIALLY FATAL, AS THE SPRING RIPS THROUGH THE TIRE WHEN IT FAILS/BREAK. I UNDERSTAND THAT FORD RECALLED ALL 1999-2001 MODELS FOR THIS VERY ISSUE BUT DESPITE IT CONTINUING TO OCCUR ON 2002 AND 2003 MODELS THEY HAVE DONE NOTHING AND DO NOT HONOR THE REPAIR AS A MANUFACTURING DEFECT, WHICH IS VERY COSTLY. THERE ARE MANY PEOPLE AT RISK ON THE ROADS WITH THIS CONDITION AND SOMETHING SHOULD BE DONE. *TR

2002 FORD TAURUS SE STATION WAGON FRONT LEFT COIL SPRING BROKE WHILE DRIVING AT 25 MILES PER HOUR ON CITY STREET. SEVERALLY GOUGED, BUT DID NOT PUNCTURE, LEFT FRONT TIRE. TIRE, HOWEVER, DID HAVE TO BE REPLACED IN ADDITION TO THE SPRING AND STRUT ASSEMBLY. ALSO REPLACED RIGHT FRONT SPRING AND STRUT ASSEMBLY DUE TO SAFETY CONCERN. *TR

I HAVE A 2002 FORD TAURUS STATION WAGON. WHILE PULLING OUT OF THE DRIVEWAY THERE WAS A LOUD NOISE. I IMMEDIATELY PULLED BACK INTO THE DRIVEWAY TO GET THE VEHICLE OFF THE STREET AND CALLED A MECHANIC. UPON REMOVING THE LEFT FRONT WHEEL HE DISCOVERED THAT THE LEFT FRONT COIL SPRING HAD SNAPPED AND THAT THE JAGGED EDGED OF THE SPRING HAD SLICED THROUGH THE TIRE SIDE WALL. THE CAR WAS TOWED THE MECHANICS GARAGE WHERE UPON FURTHER INVESTIGATION HE FOUND THAT THE LEFT FRONT SWAY BAR LINK AND THE LEFT FRONT STRUT ASSEMBLY WERE ALSO DAMAGED. THE FAILURE HAS OCCURRED ONLY ONCE - SO FAR. THE CONSEQUENCE IN THIS CASE WERE NOT CATASTROPHIC - LOSS OF USE OF THE CAR FOR 2 DAYS AND A $950 DOLLAR REPAIR BILL ALTHOUGH I HATE TO THINK OF THE CONSEQUENCES HAD I BEEN DRIVING AT HIGHWAY SPEED AND HAD THIS HAPPEN. I'M AFRAID IT WOULD HAVE RESULTED IN COMPLETE LOSS OF CONTROL OF THE VEHICLE AND A SERIOUS CRASH PERHAPS WITH SERIOUS OR CRITICAL INJURIES OR DEATH. MY RESEARCH SHOWS THAT FORD RECALLED THE 1999-2001 TAURUS MODELS IN NORTHERN STATES FOR THIS SAME DEFECT AND PAID TO REPLACE BOTH RIGHT AND LEFT FRONT COIL SPRINGS MODIFIED WITH A GUARD TO PREVENT SUCH CATASTROPHIC DAMAGE SHOULD A SPRING BREAK AGAIN. THIS RECALL SHOULD BE EXTENDED TO INCLUDE AT LEAST THE 2002 MODEL YEAR WHICH I'M TOLD USES EXACTLY THE SAME SPRINGS AS THE 199-2001 MODEL FORD TAURUS. *TR

LAST FEBRUARY I HAD TO REPLACE THE 2 FRONT COIL SPRINGS IN MY 2002 FORD TAURUS AFTER THE DRIVES SIDE BROKE PUNCTURING THE TIRE. THE VEHICLE HAD ABOUT 85,000 MILES THEN, AND I WAS MAKING A RIGHT HAND TURN INTO A PARKING LOT AT ABOUT 10 MPH. NOW MY 2 REAR COIL SPRINGS HAVE BROKE AND ARE IN NEED OF REPLACING. THE CAR HAS ABOUT 114,000 MILES, AND WHEN THE PASSENGER SIDE BROKE, I WAS DRIVING ABOUT 60 MPH. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHEN THE VEHICLE WAS TAKEN IN FOR ROUTINE MAINTENANCE, THE MECHANIC STATED THAT THE FRONT LEFT SPRING WAS BROKEN. THE MECHANIC REPLACED BOTH FRONT SPRINGS AND STRUTS. WITHIN A FEW WEEKS, THE CONTACT HEARD A LOUD NOISE WHEN THE VEHICLE WAS PARKED. UPON INSPECTION, SHE SAW THAT THE FRONT RIGHT SPRING WAS BROKEN. THE VEHICLE WAS TAKEN BACK TO THE REPAIR SHOP AND THE FRONT SPRINGS AND STRUTS WERE REPLACED. THE CONTACT CALLED THE MANUFACTURER BUT SHE WAS TOLD THAT THEY WOULD NOT OFFER ANY ASSISTANCE WITH THE REPAIR COST. THE FAILURE MILEAGE WAS 63,119. THE CURRENT MILEAGE WAS 63,124.

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING AT 60 MPH, THE CONTACT STATED THAT HE NOTICED A LOUD, CLICKING NOISE SO HE PULLED OVER TO THE SIDE OF THE ROAD. HE NOTICED THAT THE FRONT DRIVER SIDE COIL SPRING WAS BROKEN. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE BOTH FRONT COIL SPRINGS WERE REPLACED. THE CONTACT HAD NOT SPOKEN WITH THE DEALER OR THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 172,000.

I BACKED OUT OF A PARKING SPACE AT WORK AND MY LEFT FRONT TIRE BLEW OUT AFTER BACKING UP ABOUT 2 FEET. COME TO FIND OUT MY COIL SPRING HAD BROKEN AND GASHED THE INSIDE OF MY TIRE AND RUINED THE STABILIZER LINK. I HAD THE COIL SPRING REPLACED (QUICK STRUT) ALONG WITH A NEW STABILIZER LINK AND A WHEEL ALIGNMENT DONE. I ALSO HAD TO PURCHASE A NEW TIRE TODAY. *TR

2002 FORD TAURUS DEFECTIVE SPRINGS *GR THE CONSUMER STATED SHE WAS PULLING OUT OF A PARKING LOT WHEN SHE HEARD A NOISE. SHE PROMPTLY STOPPED DRIVING, AND DISCOVERED THE FRONT DRIVER'S SIDE TIRE WAS FLAT. SHE PUT THE SPARE TIRE ON AND RETURNED TO WHERE SHE PURCHASED THE TIRES, ONLY TO LEARN THE WARRANTY DID NOT COVER THE SITUATION. THE CONSUMER WAS INFORMED THE TIRE WOULD NOT BE REPLACED, BECAUSE THE DAMAGE WAS CAUSED BY A BROKEN COIL SPRING AND NOT BECAUSE OF ANY INHERENT PROBLEM WITH THE TIRE ITSELF. A MONTH AND A HALF LATER, THE DRIVER'S SIDE REAR TIRE WAS DAMAGED IN THE SAME MANNER WHICH WAS DUE TO A DEFECTIVE COIL SPRING. THE CONSUMER DISCOVERED A RECALL REGARDING THE COIL SPRINGS FOR THE 1999-2001 MODELS.

I WAS DRIVING MY 2002 FORD TAURUS (WITH MY FAMILY IN THE CAR )WHEN I HEARD A LOUD BANG AND I SLAMMED ON THE BRAKES ALMOST HITTING THE CAR IN FRONT OF ME. I GOT OUT OF THE CAR AND RETRIEVED A PIECE OF A SUSPENSION: SPRING COIL. IT APPEARS TO BE ONE OF THE FRONT SPRINGS. DISASTER WAS AVERTED, BARELY.. I NOTICED THAT THIS PARTICULAR PART WAS RECALLED IN 1999-2001 MODELS. I CANNOT UNDERSTAND WHY THIS PART (WHICH IS ESSENTIALLY THE SAME PART) WAS NOT RECALLED IN THE 2002 MODEL. REPAIRS HAVE NOT BEEN COMPLETED AS I FEEL THIS SHOULD NOT BE MY RESPONSIBILITY TO PAY. THIS WAS DANGEROUS AND COULD HAVE BEEN A LOT WORSE.... *TR

I HAD TO REPLACE A FRONT PASSENGER SIDE COIL SPRING ON A 2002 FORD TAURUS AFTER IT COLLAPSED WHILE SHE WAS BACKING OUT OF A PARKING LOT. SHE HAD TRAVELED @200 MILES IN THE PREVIOUS TWO DAYS WITH PASSENGERS IN THE CAR WITHOUT INCIDENT AND HAD NO INDICATION THERE WAS ANY PROBLEM WITH THE VEHICLE. AS AN OWNER I THINK WE SHOULD HAVE BEEN NOTIFIED OF ANY POTENTIAL SAFETY HAZARD BY THE MANUFACTURER SO WE COULD HAVE HAD THE VEHICLE INSPECTED AND WORK DONE TO PREVENT THE FAILURE. I WOULD RATHER HAVE THE OPTION TO REPLACE THE SPRINGS BEFORE THE COIL FAILED, AS HAD THIS HAPPENED WHEN SHE WAS TRAVELING IT COULD HAVE BEEN A CATASTROPHIC EVENT. *TR

SEE EA08018... REAR SPRINGS BOTH SNAPPED ON MY 2002 FORD TAURUS. THANK GOD I HADN'T MADE IT TO THE INTERSTATE YET. AFTER SOME RESEARCH, IT APPEARS THIS EXTREMELY COMMON ON THE 2002 FORD TAURUS AND THAT FORD IS AWARE OF THE CHRONIC NATURE OF THIS ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

LEFT REAR COIL SPRING IS BROKEN. *TR

I JUST PURCHASED A 2002 FORD TAURUS WITH 40, 673 MILES. I HAD THE VEHICLE SAFETY INSPECTED AND REVEALED THAT BOTH REAR SPRINGS WERE BROKEN. I LEARNED THAT THIS IS A VERY COMMON OCCURRENCE ON THE 2002 TAURUS, AFTER THE FACT THAT I HAD JUST PURCHASED THE VEHICLE. MY DEALER IS REPLACING THEM AT NO CHARGE, BUT I WILL HAVE TO PAY TO REPLACE THE FRONT SPRINGS. HOW CAN A VEHICLE WITH 40,500 MILES HAVE BROKEN SPRINGS? I AM CONCERNED FOR THE SAFETY OF MY YOUNG FAMILY DRIVING ON THE ROADWAYS IF ALL THE SPRINGS ARE NOT REPLACED, AND THE 2002 TAURUS IS NOT RECALLED. *TR