Page 7 of 29 · complaints 301–350 of 1,426

2002 Ford Taurus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Suspension › Front
Filed Jan 4, 2011100,000 milesIL

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE, THE FRONT PASSENGER TIRE BLEW OUT. THE TIRE WAS REPLACED BY A SPARE TIRE AND WAS DRIVEN TO THE DEALER. THE TECHNICIANS STATED THE FRONT PASSENGER SIDE COIL WAS BROKEN AND THE FAILURE HAD CAUSED THE TIRE TO BLOW OUT. THE COIL AND TIRE WERE REPLACED. THE FAILURE OCCURRED A SECOND TIME. THE VEHICLE WAS MAKING A GRINDING NOISE AND WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THE REAR DRIVER SIDE COIL HAD BROKEN AND THE TIRE WAS DESTROYED. THE VEHICLES COIL AND TIRE WERE REPLACED. THE FAILURE OCCURRED A THIRD TIME. THE CONTACT HEARD A LOUD BANG FROM THE FRONT OF THE VEHICLE. THE CONTACT PULLED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIANS STATED THE FRONT DRIVER SIDE COIL HAD BROKEN BUT THE TIRE WAS NOT DAMAGED. THE COIL WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Suspension › Front
Filed Jan 4, 201161,000 milesNY

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 3 MPH, THE CONTACT HEARD AN UNUSUAL SPINNING NOISE FROM THE FRONT END OF THE VEHICLE; SUDDENLY, THE FRONT END COLLAPSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THAT THE FRONT PASSENGER SIDE COIL SPRING HAD COMPLETELY BROKEN. THE TECHNICIAN WAS IN THE PROCESS OF REPLACING BOTH FRONT COIL SPRINGS. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. THE VIN WAS UNAVAILABLE.

Suspension › Front › Springs › Coil Springs
Filed Jan 3, 2011107,000 milesWI

TL* THE CONTACT OWNS 2002 FORD TAURUS. THE CONTACT WAS EXITING A RESIDENTIAL CARPORT DRIVING 2 MPH WHEN SHE HEARD A LOUD NOISE AND THE FRONT PASSENGER SIDE TIRE BURST. THE CONTACT WAS ABLE TO INSTALL THE SPARE TIRE AND DISCOVERED THAT THE FRONT COIL SPRING HAD FRACTURED AND PIERCED THE TIRE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. WHILE AT THE REPAIR FACILITY, THE DRIVER SIDE TIRE ALSO BURST DUE TO THE SPRING PIERCING THE TIRE. THE VEHICLE WAS REPAIRED AND THE TIRES WERE REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000 AND THE CURRENT MILEAGE WAS 108,019. UPDATED 06/24/11

Suspension › Front
Filed Jan 3, 201179,000 milesPA

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT WAS ATTEMPTING TO EXIT A RESIDENTIAL DRIVEWAY WHEN THE FRONT PASSENGER SIDE TIRE EXPLODED. THE CONTACT DISCOVERED THAT THE COIL SPRING WAS FRACTURED AND PUNCTURED THE TIRE. THE FRONT COIL SPRINGS AND STRUTS WERE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT TO TAKE THE REPAIR INVOICE TO THE DEALER FOR A POSSIBLE REIMBURSEMENT. THE DEALER WAS CONTACTED WHO OFFERED NEITHER ASSISTANCE NOR A REIMBURSEMENT TO THE CONTACT. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 79,000.

Suspension
Filed Jan 2, 201192,566 milesIN

DRIVERS SIDE FRONT COIL SNAPPED, PUNCTURING TIRE.

Suspension › Front
Filed Jan 1, 201155,000 milesMN

FRONT COIL SPRING BROKE WHILE BACKING AND RUINED NEW FRONT TIRE AND WHO KNOWS WHAT ELSE ON OUR 2002 FORD TAURUS. BASED ON THE HUGE NUMBER OF COMPLAINTS..WHY HASN'T THERE BEEN A RECALL. OUR CAR HAS 55,000 MILES. WE LIVE IN MINNESOTA. THIS IS CRAZY. *TR

Suspension › Front
Filed Dec 30, 201080,000 milesMI

2002 FORD TAURUS SES. FRONT DRIVER SIDE COIL SPRING SNAPPED WHILE SITTING IN DRIVEWAY. THE SPRING SUBSEQUENTLY PUNCTURED THE TIRE UPON ITS FAILURE. THERE WAS NO WARNING OR CAUSE FOR CONCERN. THE CAR HAS 80,000 MILES. HAD THIS HAPPENED WHILE DRIVING, A CRASH WOULD HAVE BEEN ALMOST CERTAIN. *TR

Suspension › Front
Filed Dec 30, 2010120,000 milesMN

THE FRONT LEFT COIL SPRING BROKE AND PUNCTURED AND SHREDDED THE TIRE ON MY 2002 FORD TAURUS WAGON. I ALSO HAD THIS HAPPEN ON A 2000 TAURUS, THIS WAS COVERED BY A RECALL. WHY ISN'T THERE A RECALL ON LATER MODELS. THIS SHOULD BE CONSIDERED A SERIOUS SAFETY DEFECT. *TR

Suspension › Front
Filed Dec 27, 201055,000 milesKY

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT AFTER ENTERING HIS VEHICLE, HE NOTICED THAT THE DRIVER SIDE OF THE VEHICLE WAS SITTING LOWER THAN NORMAL. HE WENT TO INSPECT THE VEHICLE AND SAW THAT THE COIL SPRINGS PUNCTURED THE DRIVER SIDE TIRE CAUSING IT TO DEFLATE. THE VEHICLE WAS THEN TOWED TO A DEALER WHO INFORMED THE CONTACT THAT HE NEEDED TO REPLACE THE COIL SPRINGS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS UNAVAILABLE.

Suspension
Filed Dec 27, 2010MT

I PURCHASED A USED 2002 FORD TAURUS TWO YEARS AGO. ABOUT 4 WEEKS AGO, I WAS DRIVING DOWN OF A DRIVEWAY AT WORK AND HEARD A LOUD POPPING NOISE. I ENDED UP HAVING THE CAR TOWED TO A MECHANIC AND HE FOUND BOTH FRONT SPRINGS BROKEN AND TWO SHREDDED TIRES. BOTH OF THE SPRINGS WERE BROKEN IN EXACTLY THE SAME PLACE. HE HAD NEVER SEEN ANYTHING LIKE THIS. THE COST OF THE REPAIRS WAS $600.00: $400.00 FOR THE TWO SPRINGS AND $200.00 FOR THE TWO TIRES. LUCKILY I WAS DRIVING AT A VERY SLOW SPEED WHEN THIS HAPPENED AND NOT DOING 70 MPH ON AN INTERSTATE HIGHWAY. I HAVE READ DOZENS OF CONSUMER COMPLAINTS ONLINE ABOUT THE SAME THING HAPPENING TO OTHER OWNERS OF 2002 TAURUS'S BUT FORD HAS NOT DONE A RECALL YET. I AM REQUESTING THAT A RECALL BE MADE AND THE COST OF REPAIRS BE REIMBURSED TO THE OWNERS OF THE CARS. THE RECALL SHOULD INCLUDE THE REAR SPRINGS, TOO, AS MANY OWNERS HAVE HAD THE REAR SPRINGS BREAK ALSO. *TR

Suspension › Front
Filed Dec 26, 2010NY

CHRISTMAS MORNING I WAS BACKING OUT OF MY DRIVEWAY WHEN A LOUD POPPING NOISE OCCURRED. IT WAS FOUND THAT THE FRONT DRIVERS SIDE SPRING HAS FRACTURED. I WAS LUCKY TO BE AT HOME DRIVING AT A LOW SPEED. HOWEVER, THIS IS THE SECOND TIME IN 6 MONTHS THAT I HAVE HAD A SPRING FRACTURE ON ME. BACK IN JUNE 2010 I HAD THE SAME EXPERIENCE WITH THE RIGHT REAR SPRING. THE CAR IS CURRENTLY UN-DRIVABLE AND MUST BE TOWED TO A SHOP FOR ASSESSMENT AND REPAIR. PARTS WILL LIKELY NEED TO BE REPLACED AND I HOPE THERE ISN'T MORE DAMAGE THAN NEEDING THE SPRING AND POTENTIALLY THE TIRE REPLACED. I AM WRITING TO MAKE YOU AWARE BECAUSE MANY OTHER 2002 FORD TAURUS OWNERS HAVE EXPERIENCED THE SAME PROBLEM YET THE REAL RECALL ENDS WITH MODEL YEAR 2001 AND THERE IS STILL A DEFECT INVESTIGATION OPEN ON MY PARTICULAR CAR FOR THIS PROBLEM. *TR

Structure › Frame and Members
Filed Dec 22, 2010140,000 milesMI

FORD TAURUS 2002 WHILE DRIVING ON THE FREEWAY AT 70 MPH THE FRONT SUB FRAME ( ENGINE CRADLE ) BROKE AWAY DO TO CORROSION CAUSING LOSS OF STEERING CONTROL DO TO THE FACT THAT THE ENGINE, TRANS AND FRONT HALF SHAFTS ARE HELD IN PLACE WITH ENGINE CRADLE. THIS IS A VERY DANGEROUS PROBLEM THAT IS JUST KNOW COMING TO LIGHT. *TR

Suspension › Front
Filed Dec 21, 201040,000 milesWI

BROKEN FRONT SPRING ON 2002 FORD TAURUS. ONLY 40,000 MILES ON IT & IT RUINED A BRAND NEW TIRE. $700. REPAIR COST THAT I COULDN'T AFFORD BUT HAD TO HAVE A CAR, THEREFORE HAD NO CHOICE BUT HAVE IT FIXED. WHY ISN'T SOMETHING DONE ABOUT THIS PROBLEM, REPAIR MAN SAID IT'S COMMON ON THE TAURUS. HAS SOMETHING BEEN DONE TO FIX THIS PROBLEM, NO ONE WAS HURT OR KILLED BUT IT SURE COULD HAVE HAPPENED. *TR

Suspension
Filed Dec 21, 2010102,000 milesDC

REAR PASSENGER SIDE COIL SPRING BROKEN

Suspension
Filed Dec 20, 2010117,537 milesMN

WE WERE LEAVING OUR HOME ON SATURDAY, DECEMBER 18, 2010 AND AFTER PUTTING THE CAR IN REVERSE HEARD A NOISE AND FOUND THE DRIVERS SIDE FRONT TIRE HAD SUDDENLY GONE FLAT. AFTER REMOVING THE TIRE WE FOUND THAT THE COIL SUSPENSION SPRING HAD BROKEN AND PUNCTURED THE TIRE. FORD HAS RECALLS ON THE TAURUS FOR THIS SAME PROBLEM BUT DOES NOT INCLUDE THE 2002 YET THEY ARE HAVING THE SAME PROBLEMS AS THEY DID THROUGH 2001.

Suspension
Filed Dec 20, 2010179,820 milesME

2002 FORD TAURUS SES FRONT LEFT COIL SPRING SNAPPED WHILE BACKING UP IN DRIVEWAY. SHARP END OF BROKEN SPRING GOUGED TIRE, CAUSING AN IMMEDIATE FLAT. RUINED TIRE HAS BEEN REPLACED. NEW COIL/STRUT ASSEMBLIES WILL BE INSTALLED AT ALL FOUR WHEELS FOR FEAR OF CATASTROPHE SHOULD ANOTHER SPRING BREAK WHILE DRIVING AT HIGHWAY SPEEDS! PUNCTURED TIRE AND BROKEN SPRING HAVE BEEN DISCARDED AND ARE UNFORTUNATELY NO LONGER AVAILABLE. *TR

Suspension › Front
Filed Dec 20, 2010115,000 milesWI

2002 FORD TAURUS COIL SPRING FRACTURE. SAME PROBLEM AS 2001 FORD TAURUS RECALL. *TR

Suspension › Front › Springs › Coil Springs
Filed Dec 20, 201056,500 milesNY

TL*THE CONTACT OWNS A 2002 FORD TAURUS. ALL FOUR COIL SPRINGS WERE BROKEN ON HIS VEHICLE. THE RIGHT REAR AND LEFT FRONT TIRES WERE DAMAGED BY THE COIL SPRINGS. HE REPAIRED THE VEHICLE. THE MANUFACTURER WAS CALLED AND STATED THAT THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 56,500. UPDATED 02/02/11 *CN

Suspension › Front › Springs › Coil Springs
Filed Dec 20, 201058,000 milesPA

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHEN THE CONTACT PARKED THE VEHICLE, THE FRONT PASSENGER SIDE COIL SPRING BROKE AND PUNCTURED THE TIRE. THE CONTACT STATED THAT THERE WAS NO PRIOR WARNING. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 58000.

Suspension
Filed Dec 18, 2010130,514 milesOH

DRIVER WAS BACKING OUT OF A PARKING SPACE LEAVING WORK. UPON PUSHING THE GAS PEDAL TO BACK OUT OF THE PARKING SPACE (TRAVELING APPROXIMATELY TWO FEET) THERE WAS A LOUD BANG AND THE FRONT LEFT FRONT OF THE CAR FELL. THE CAR WAS TOWED TO A LOCAL GARAGE, WHERE THE MECHANIC SAID THAT THE FRONT LEFT SPRING HAD BROKEN, PUNCTURING THE FRONT LEFT TIRE AND CAUSING IT TO BLOW. IN ADDITION TO THE BROKEN SPRING AND PUNCTURED TIRE, THE FRONT STABILIZER LINK WAS ALSO BROKEN.

Suspension › Front
Filed Dec 17, 2010143,282 milesVT

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT FRONT SUSPENSION COIL SNAPPED. THE VEHICLE WAS SITTING IN THE GARAGE WHEN THE CONTACT HEARD A LOUD BANG. THE SPRING HAD PUNCTURED THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE SPRING WITH REPLACED WITH A USED ONE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 143,282.

Suspension
Filed Dec 17, 2010125,000 milesOH

TL*THE CONTACT OWNS A 2002 FORD TAURUS SE (NA). THE CONTACT STATED THAT THE FRONT COIL SPRINGS BROKE WHILE THE VEHICLE WAS BEING REVERSED AT 5 MPH AND PUNCTURED THE TIRES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE COIL SPRINGS AND TIRE WERE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 130,000.

Suspension › Front › Springs › Coil Springs
Filed Dec 16, 2010120,000 milesCT

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 5 MPH IN REVERSE THE FRONT COIL SPRING BROKE AND PUNCTURED THE DRIVER'S SIDE TIRE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC REPLACED BOTH FRONT SUSPENSION ASSEMBLIES. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED RECALL 04V332000, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS AND WANTED TO KNOW WHY THE 2002 WAS NOT INCLUDED IN THE RECALL. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WERE 120,000.

Suspension › Front › Springs › Coil Springs
Filed Dec 16, 2010101,900 milesPA

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 8 MPH THE FRONT PASSENGER SIDE TIRE EXPLODED. THE CONTACT STATED THAT A COIL SPRING PUNCTURED THE TIRE AND CAUSED THE FAILURE. SHE CHANGED THE TIRE AND WAS ABLE TO DRIVE TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO REPLACED THE FRONT SUSPENSION ASSEMBLY. SHE REFERENCED RECALL 04V332000, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS AND STATED THAT THE RECALL WAS FOR THE 2001 FORD TAURUS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 101,900 AND THE CURRENT MILEAGE WAS 101,903.

Suspension › Front
Filed Dec 16, 2010126,000 milesWI

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING IN REVERSE AT A VERY LOW SPEED SHE HEARD A LOUD POPPING NOISE. WHILE EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE DRIVERS SIDE FRONT TIRE WAS FLAT. A SPARE TIRE WAS INSTALLED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE SHE WAS TOLD THAT THE FRONT DRIVERS SIDE COIL SPRING FRACTURED. THE VEHICLE WAS IN THE PROCESS OF HAVING BOTH FRONT COIL SPRINGS REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 126,000.

Suspension › Front › Springs › Coil Springs
Filed Dec 15, 2010101,000 milesWI

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 10 MPH HE HEARD A LOUD BANG AND THE FRONT END OF THE VEHICLE FELL DOWN. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE HE WAS TOLD THAT BOTH FRONT COIL SPRINGS HAD FRACTURED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 101,000 AND THE CURRENT MILEAGE WAS 112,000. THE VIN WAS UNAVAILABLE.

Suspension › Front
Filed Dec 12, 2010142,000 milesNY

2002 FORD TAURUS COIL SPRING BROKE AND SWAY LINK CUTTING A HOLE IN THE SIDEWALL OF THE TIRE SOMETHING NEEDS TO BE DONE SUCH AS RECALL. *TR

Exterior Lighting › Brake Lights › Switch
Filed Nov 23, 2010104,000 milesIA

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH EXACT SAME PROBLEM, SWITCH IS STUCK IN A CLOSED POSITION, FAILED IN THE CLOSED POSITION, THE BRAKE LIGHTS WILL REMAIN ON, ALSO CAUSED THE BATTERY TO DISCHARGE SEE: 2002 FORD TAURUS RECALL ID FROM NHTSA: 04V106000 OUR VEHICLE SHOULD HAVE BEEN INCLUDED IN THE ABOVE RECALL. *TR

Air Bags › FrontalCrash1 injured
Filed Oct 17, 201080,842 milesVA

ON 22 SEP 10 MY WIFE HIT A PARKED TRUCK IN A 2002 FORD TAURUS. HER CAR HIT THE RIGHT FRONT AT ABOUT 35 MPH AND THE AIRBAG DIDN'T DEPLOY. SHE SUFFERED A NON-DISPLACED FRACTURE OF THE STERNUM AS A RESULT OF THE ACCIDENT. THE CAR APPARENTLY WENT UNDER THE TRUCK'S BUMPER. THE RIGHT HEADLIGHT, HOOD, WINDSHIELD AND RIGHT FRONT SIDE WERE DAMAGED. THE CAR WAS TOTALED AS A RESULT OF THE ACCIDENT. *TR

Structure › Body
Filed Oct 8, 2010116,000 milesVA

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHENEVER IT WOULD RAIN, WATER WOULD LEAK INTO THE VEHICLE INTERIOR FROM UNDER THE DASHBOARD AND ONTO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 116,000.

Visibility › Windshield
Filed Oct 5, 201069,400 milesNH

I OWN A 2002 FORD TAURUS SES, IT HAS 69,400 MILES. I HAVE OWNED THE CAR SINCE NEW, IT IS GARAGED 90% OF THE TIME. A COUPLE YEARS AGO I NOTICED THAT THE PASSENGER CARPET WAS SOAK AND WET, AND I NEVER THOUGHT ANYTHING OF IT, I ASSUMED THAT MAYBE WHEN DRIVING IN THE RAIN, I HAD CRACKEDTHE WINDOW OPEN AND RAIN GOT INSIDE ON PASSENGER CARPET. IN MARCH OF 2010, I HAD A HOUSE SITTER, WHILE I WENT ON VACATION. I MOVED MY CAR OUTSIDE, SO THAT SHE COULD USE MY GARAGE. THE CAR SAT OUTSIDE FOR 3 WEEKS, THE NORTHEAST HAD TORRENTIAL RAINS EVERYDAY, AND AREA FLOODING ON STREETS. I HAD COME HOME FROM VACATION, DROVE MY CAR AND HEARD A NOISE CLANKING UNDER DASHBOARD. I TOOK CAR TO MECHANIC, HE SAID IT WAS MY HEATER. I HAD MY HUSBAND REMOVE AND REPLACE WITH A NEW ONE. WHEN MY HUSBAND TOOK THE OLD HEATER OUT, IT WAS COMPLETELY RUSTED WITH WATER STILL ON IT. I THOUGHT MAYBE HOUSESITTER HAD TAKEN MY CAR OUT AND SHE LEFT A WINDOW OPEN.NOW IT IS OCTOBER, I AM ATTENDING DRIVING INSTRUCTOR SCHOOL, AND MY TEACHER GAVE ME WEBSITE FOR RECALLS. I DECIDED TO CHECK TO SEE IF ANY RECALLS, AND FIND THAT THERE ARE MULTIPLE COMPLAINTS ON MY YEAR MAKE AND MODEL, FOR HEATERS SHORTENING OUT ,I NOW HAVE NO A/C AND DON'T KNOW WHY ALONG WITH WET CARPETS ON PASSENGER SIDE L. I PRINTED OUT RECALL 03V-087000 AND TOOK TO FORD TODAY, THEY STATE THAT MY VIN HAS NO CAMPAIGN MESSAGE FOR A RECALL. RECALL#03V-087000 IS FOR CERTAIN 2002-2003 TAURUS AND SABLES. WHAT IS BEING DONE WITH THE REST OF VIN # THAT ARE HAVING THE SAME

Suspension › Front › Springs › Coil Springs
Filed Sep 24, 201089,000 milesIN

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT WAS REVERSING AT AN UNKNOWN LOW SPEED WHEN HE HEARD A LOUD, ABNORMAL POP. HE THEN DISCOVERED THAT THE FRONT DRIVER SIDE TIRE WAS PUNCTURED BY A BROKEN STRUT. UPON FURTHER INSPECTION, THE CONTACT DISCOVERED THAT THE FRONT PASSENGER STRUT AND BOTH REAR STRUTS WERE FRACTURED AND SEVERELY RUSTED. THE CONTACT WAS INFORMED BY THE DEALER THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE VEHICLE WAS REPAIRED BY THE CONTACT. THE FAILURE DID NOT RECUR. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 90,000.

Power Train › Automatic Transmission
Filed Sep 24, 2010116,000 milesFL

I HAVE A 2002 FORD TAURUS AND WAS DRIVING/ACCELERATING DOWN THE ROAD AND ALL OF A SUDDEN NOTHING WAS HAPPENING. THE CAR WAS LIKE IN NEUTRAL EVEN THOUGH THE TRANSMISSION WAS IN DRIVE. THE CAR ROLLED A BIT TO THE SIDE WITH THE IMPULSE IT HAD, BUT HAD TO PUSH IT TO THE SIDE. THE TRANSMISSION'S DRIVE AND REVERSE WERE IN NEUTRAL. THE TRANSMISSION WENT OUT. SEEMS TO HAVE HAPPENED TO MANY OTHER OWNERS THAT THE TRANSMISSION GOES INTO NEUTRAL. THE CORRECTIONS I HAVE BEEN TOLD IS TO (1) CHANGE THE TORQUE CONVERTER OR (2) REBUILD THE TRANSMISSION. WELL OVER $1,750 IN REPAIR AND LABOR COSTS (MINIMUM). *TR

Suspension › Front
Filed Sep 24, 2010102,000 milesNY

ABOUT 5 MONTHS AGO I FILED A COMPLAINT ABOUT MY STRUT SPRING BREAKING AND GOING INTO TIRE! I WAS TOLD THAT ISSUE IS STILL UNDER INVESTIGATION! PLEASE GIVE ME A STATUS! I HAVE FRIENDS WITH SAME ISSUES,AND THESE CARS SHOULD BE RECALLED,ITS OBVIOUS THAT THE STRUT OR SPRINGS ARE DEFECTIVE. IM AFRAID OF DRIVING THE CAR AND I SHOULD NOT HAVE TO PAY FOR THIS DEFECTIVE PART! *TR

Service Brakes, HydraulicCrash1 injured
Filed Sep 21, 201063,000 milesCO

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THREE DAYS AFTER THE VEHICLE WAS PURCHASED IT WAS INSPECTED AND THE INSPECTOR STATED THAT THE REAR SUSPENSION AND THE BRAKES WERE DEFECTIVE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC TO HAVE THE BRAKES AS WELL AS THE TIRES REPLACED. THE CONTACT STATED THAT THE DEALER SOLD HER AN UNSAFE VEHICLE THAT COULD HAVE CAUSED A CRASH TO OCCUR. WHILE DRIVING 25 MPH DOWN A HILL, THE CONTACT STATED THAT THE BRAKES BEGAN TO MALFUNCTION. THE VEHICLE WOULD NOT STOP AND CONTINUED DRIVING THROUGH AN INTERSECTION. THE CONTACT CRASHED THE VEHICLE INTO A WALL CAUSING INJURIES TO HER KNEE AND NECK. THE CONTACT WAS TAKEN TO A HOSPITAL AND WAS TREATED FOR HER INJURIES. THE CONTACT WAS UNABLE TO WALK DUE TO THE CRASH. THE CONTACT STATED THE DEALER SOLD HER A VEHICLE THAT HAD FAULTY BRAKES. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE.

Engine and Engine Cooling
Filed Sep 15, 201057,200 milesCA

TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING UP HILL THE VEHICLE LOST POWER. THE MOTOR MADE A NOISE THE CHECK ENGINE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE GARAGE WHERE THE SPARK PLUGS AND WIRES WERE REPLACED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER, THE DIAGNOSTIC TEST LOCATED THE FAILURE AT THE HEAD GASKET. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WERE 57,200.

Suspension
Filed Sep 13, 201095,000 milesFL

OVER THE COURSE OF 8 MONTHS ON THREE SEPARATE OCCASIONS, 3 OUT OF 4 FACTORY INSTALLED COIL SPRINGS ON MY 2002 FORD TAURUS SNAPPED AND PUNCTURED EACH CORRESPONDING TIRE. THE TAURUS WAS PURCHASED AND USED IN MICHIGAN FOR 6 YEARS, THEN I RELOCATED TO FLORIDA. WITHIN THE FIRST MONTH OF LIVING IN FLORIDA IS WHEN THE SPRINGS BEGAN TO SNAP ONE BY ONE. TWO OF THE SPRINGS BROKE WHILE MY VEHICLE WAS IN MY DRIVE WAY: 2 OF 3 SPRINGS SNAPPED WHILE THE VEHICLE WAS UNOCCUPIED IN PARK AND 1 OCCURRED WHEN I PUT THE VEHICLE INTO REVERSE. THE TAURUS HADN'T MOVED MORE THAN AN INCH FROM ITS PARKED POSITION WHEN THE THIRD SPRING SNAPPED AND PUNCTURED MY TIRE. AFTER THE FIRST SPRING SNAPPED, I HAD IT (AND THE TIRE) REPLACED AT A VEHICLE REPAIR SHOP. A MONTH LATER WHEN THE SECOND SPRING SNAPPED, I ALSO HAD THAT SPRING AND TIRE REPLACED AT A VEHICLE REPAIR SHOP. THE THIRD SPRING SNAPPED ABOUT 6 MONTHS AFTER THE SECOND SPRING SNAPPED AND AGAIN I HAD TO HAVE IT TOWED TO A REPAIR SHOP FOR A NEW COIL AND TIRE. IT WAS AT THIS TIME- WHEN THE THIRD SPRING WAS IN THE SHOP TO BE REPLACED- THAT I OPTED TO HAVE THE FOURTH AND FINAL SPRING REPAIRED SO AS TO AVOID EMINENT RUPTURE OF A FOURTH TIRE. *TR

Fuel System, Gasoline
Filed Sep 6, 201034,270 milesCA

WHILE DRIVING AT POSTED SPEED LIMIT, ENGINE STUTTERED AND DIED IN TRAFFIC. BATTERY LIGHT LIT UP. AUTO CLUB RESTARTED CAR AND STATED "NO BATTERY FAILURE".DROVE CAR ALL DAY AND NEXT DAY FOR APPROX. 3 HOURS WHEN SAME ENGINE STUTTER AND DIED IN TRAFFIC OCCURRED. THIS TIME,BESIDES "BATTERY LIGHT" THE "CHECK ENGINE LIGHT"CAME ON. AGAIN AUTO CLUB WAS ABLE TO RESTART. DROVE CAR TO REPAIR SHOP,WHO PERFORMED A "DIAGNOSTIC TEST" AND REPLACED A "FUEL PRESSURE SENSOR". I RETAINED THE OLD PART. THE CAR HAS BEEN REGULARLY SERVICED AT RECOMMENDED INTERVALS BY SELLING DEALER. THIS ENGINE FAILURE IS NOT ONLY DANGEROUS TO ME AND FAM.,BUT ALSO TO THE SURROUNDING TRAFFIC AT THE TIME FAILURE OCCURS WHILE DRIVING. GETTING THE VEHICLE OUT OF TRAFFIC WAS EXTREMELY DIFFICULT, DUE TO INABILTY TO USE POWER STEERING AND BRAKES,BEING THAT IT HAPPENED ON AN INCLINE. I SINCERELY HOPE THIS INFORMATION IS RELEVANT TO YOUR RESEARCH. *TR

Visibility › Windshield
Filed Aug 30, 201072,500 milesUT

2002 FORD TAURUS COWL LEAK WATER INTO PASS/SIDE FLOOR & RUG BURNING (SHORTING)OUT AC MOTOR FORD ISSUED TSB-03-15-6 RECALL EXISTED 03V087000 BOUGHT 2ND HAND FROM FORD DEALERI HAD NO KNOWLEDGE OF PROBLEM UNTIL THE RAINS CAME IN WINTER OF 2008- 2009 WHEN BLOWER BURNED OUT.I WENT TO FORD DEALER & HE NEVER TOLD ME FORD KNEW THEY HAD A PROBLEM SO I HAD TO PAY FOR AC BLOWER MOTOR. I WOULD LIKE TO REF.COMPLAINT # 10184014 (YOUR NUMBER) IF FORD KNOWS THIS IS CAUSING CUST/$ WHY SHOULD THEY NOT FIX THE PRODUCT? *TR

Suspension › Rear › Springs › Coil Springs
Filed Aug 19, 2010117,000 milesFL

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED WHEN DRIVING 10 MPH OR MORE, THERE WAS AN ABNORMAL RUBBING NOISE FROM THE REAR TIRE. THE CONTACT LATER DISCOVERED THAT THE COIL SPRINGS WERE FRACTURED AND DAMAGED THE REAR PASSENGER SIDE TIRE. THE DEALER ADVISED THAT THE VEHICLE WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 117,000.

Engine and Engine Cooling
Filed Aug 18, 2010120,000 milesGA

'MODEL YEAR : 2002 'MAKE: FORD 'MODEL: TAURUS SE 'COMPONENT*: CAR JUST SHUTS OFF AT REST AND LATELY IN THE MIDDLE OF DRIVING. CRANKS RIGHT BACK UP BUT THIS IS DANGEROUS. HAVE TAKEN TO DIFFERENT MECHANICS BUT NO ONE SEEMS TO KNOW WHAT IT IS OR HOW TO FIX THE ISSUE. THE RPM BOBS AND THE ENGINE STOPS IF AT REST(STOP LIGHT) OR WILL JUST SHUT OFF WHEN TURNING A CORNER OR EVEN WHILE ON INTERSTATE. THIS IS A HAZARD. THERE ARE SEVERAL FORD TAURUS OWNERS WHO ARE EXPERIENCING THE SAME ISSUE IF YOU GOGGLE "FORD TAURUS SHUTS OFF" EVERYONE IS SEEKING A RESOLUTION THROUGH FORUM. THIS IS A SAFETY HAZARD AND I AM AFRAID TO DRIVE BECAUSE I NEVER KNOW WHEN IT WILL SHUT OFF. PLEASE DO SOMETHING ABOUT THIS. *TR

Suspension
Filed Aug 16, 2010OH

INSPECTION FOR FRONT END ALIGNMENT REVEALED BOTH REAR COIL SPRING BROKEN. *TR

Suspension › Rear
Filed Aug 5, 201076,575 milesOH

2002 FORD TAURUS TAKEN TO REPAIR SHOP FOR ROUTINE SERVICE: OIL CHANGE AND MULTIPOINT INSPECTION. RECEIVED A CALL FROM REPAIR SHOP INDICATING THAT DURING THE MULTIPOINT INSPECTION THEY FOUND THAT THE LEFT REAR COIL SPRING WAS FRACTURED AND SEPARATED. THEY INDICATED THAT THIS COULD HAVE PUNCTURED THE TIRE DURING NORMAL DRIVING. REAR AND FRONT COIL SPRINGS ARE ORIGINAL AS INSTALLED BY THE VEHICLE MANUFACTURER. REPAIR SHOP WAS AUTHORIZED TO REPLACE THE LEFT AND RIGHT REAR COIL SPRINGS. FORD MOTOR COMPANY WAS CONTACTED. THERE WAS NO PROMISE MADE OF RESTITUTION. EMAIL INDICATED THEY WORK CLOSELY WITH NHTSA. PORTION OF REPAIR BILL DEALING WITH THE REPLACEMENT OF BOTH REAR COIL SPRINGS WAS $640.00. BOTH COIL SPRINGS HAVE BEEN SAVED AND IN OUR IN MY POSSESSION. A COUPLE OF PHOTOS HAVE ALSO BEEN TAKEN OF THE ONE THAT FRACTURED. *TR

Visibility
Filed Aug 3, 201045,000 milesOH

OCCASIONALLY, AFTER HEAVY RAIN, THE PASSENGER SIDE FLOOR OF MY TAURUS WOULD BE SOAKED. THIS WENT ON FOR A FEW YEARS. DURING THE WINTER OF 2007, THE BLOWER MOTOR STOPPED FUNCTIONING DUE TO THE LEAK. WHEN THE BLOWER MOTOR STOPPED WORKING I WAS ON THE HIGHWAY AND COULD NOT DEFROST MY WINDOWS. THIS WAS ESPECIALLY DANGEROUS BECAUSE OF THE SNOWY AND ICY CONDITIONS. NOT ONLY WAS I UNABLE TO DEFROST THE INSIDE OF MY WINDSHIELD, BUT I ALSO COULD NOT PREVENT ICE FROM FORMING ON THE OUTSIDE OF MY WINDSHIELD. IT WAS AN EXTREMELY DANGEROUS SITUATION AND I HAD TO EXIT THE HIGHWAY. THE WINDOW COWL UNDER THE WINDSHIELD AND VARIOUS PARTS OF THE BLOWER MOTOR WERE REPLACED. THIS DID STOP THE LEAK. MY TAURUS IS A 2002, BUT I HAVE SEEN THIS PROBLEM IN THE 2000 TO 2005 MODELS. IT IS UNACCEPTABLE THAT NHTSA HAS NOT INVESTIGATED THIS AND ISSUED A RECALL. IT IS A SERIOUS SAFETY CONCERN, AND THE ISSUE HAS BEEN KNOWN FOR ALMOST A DECADE. PLEASE INVESTIGATE. *TR

Suspension › Rear › Springs › Coil Springs
Filed Jul 29, 201094,000 milesIL

TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING AT APPROXIMATELY 50 MPH, THERE WAS AN ABNORMAL GRINDING NOISE NEAR THE REAR DRIVER SIDE TIRE. THE CONTACT MOVED OFF THE ROADWAY AND WENT TO INSPECT THE VEHICLE. THE CONTACT WAS UNABLE TO DETERMINE WHERE THE NOISE WAS COMING FROM. THE CONTACTS PERSONAL MECHANIC INSPECTED THE VEHICLE BUT WAS ALSO UNABLE TO LOCATE THE ORIGIN OF THE ABNORMAL NOISE. THE CONTACT STATED THE FAILURE WOULD OCCUR INTERMITTENTLY AND ONLY WHEN ATTEMPTING A TURN. THE DEALER FOUND THAT THE COIL SPRING WAS RUSTED AND FRACTURED. THE NOISE WAS CAUSED BY THE SOIL SPRING RUBBING AGAINST THE INTERIOR OF THE TIRE. THE COIL SPRING WAS REPLACED AS WELL AS THE REAR STABILIZER LINKS. THE FAILURE MILEAGE WAS 94,000 AND THE CURRENT MILEAGE WAS 94,225.

Suspension › Front
Filed Jul 28, 2010160,843 milesWI

TWO NIGHTS EARLIER I WAS IN MY GARAGE WORKING WHEN I HEARD A LOUD BANG. I WAS STARTLED ENOUGH TO GO OUTSIDE. BELIEVING IT WAS A VEHICLE THAT HAD JUST DRIVEN BY I WENT BACK TO WORK. THAT EVENING MY SON WAS GOING TO BORROW OUR 2002 FORD TAURUS SEL. AS HE WAS BACKING OUT TO LEAVE THE FRONT PASSENGER TIRE BLEW OUT. FURTHER INVESTIGATION REVEALED THE SPRING SNAPPED IN HALF. YOU COULD SEE BY THE TIRE THAT THE SPRING RUBBED A GROOVE ON THE TIRE AND ONCE HE TURNED THE STEERING WHEEL THE SPRING TORE A HUGE LONG HOLE INTO THE TIRE. THE TIRES HAVE APPROX. 20,000 MILES ON THEM. I WENT ON-LINE TO SEE WHAT IT TAKES TO REPLACE A SPRING WHEN I SAW A BUNCH OF FORUMS WHERE THIS HAS BEEN A FAIRLY COMMON OCCURRENCE/PROBLEM. I WILL PURCHASE A NEW SPRING AND HAVE IT INSTALLED BUT ACTUALLY IT SEEMS LIKE THE SAFEST THING TO DO WOULD BE TO REPLACE THEM ALL. I WILL ALSO KEEP MY RECEIPTS FOR THE WORK IF THERE IS EVER A RECALL. IT SOUNDS TO ME LIKE UNTIL THERE ARE SOME TRAGIC ACCIDENTS FORD DOESN'T SEE THIS AS A BIG PROBLEM. I JUST WARNED A COWORKER WHOSE WIFE OWNS A 2003 TAURUS ABOUT THIS AND SHE HAD ONE SNAP A YEAR AGO BUT THE TIRE WASN'T PUNCTURED. THIS IS CRAZY!! I CAN'T BELIEVE THIS HASN'T BEEN TAKEN CARE OF. THANKS! *TR

Suspension › Front › Springs › Coil Springs
Filed Jul 27, 2010103,000 milesOH

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THE FRONT DRIVER SIDE TIRE WAS FLAT. WHILE ATTEMPTING TO REPLACE THE TIRE, THE CONTACT FOUND THAT THE FRONT COIL SPRINGS WERE FRACTURED. THE DEALER REPLACED THE COIL SPRINGS. THE FAILURE MILEAGE WAS 103,000 AND THE CURRENT MILEAGE WAS 109,000.

Suspension › Front
Filed Jul 19, 2010120,000 milesIA

ON JULY 18, 2010, WHILE PUTTING MY 2002 FORD TAURUS INTO REVERSE, THE COIL SPRING ON THE FRONT DRIVER'S SIDE SNAPPED AND PUNCTURED MY TIRE. THIS HAPPENED AS SOON AS I TOOK MY FOOT OFF THE BRAKE TO BEGIN BACKING UP. I CURRENTLY HAVE IT AT A BODY SHOP TO LOOK INTO THE REPAIR. *TR

Suspension › Front
Filed Jul 6, 2010130,000 milesMN

MY CAR WAS PARKED IN A DRIVEWAY AND AS I WAS ABOUT TO BACK OUT MY FRONT DRIVER SIDE TIRE BLEW. A NEW TIRE WAS PURCHASED AND REPLACED ON MY CAR. WHILE ATTEMPTING TO BACK OUT AGAIN, THE BRAND NEW TIRE BLEW AS WELL. AFTER REACHING INTO THE WHEEL WELL, WE FOUND THAT THE COIL SPRING HAD BROKEN AND PUNCTURED THE TIRES. THE CAR SHOWED NO SIGNS OF UPCOMING FAILURE PRIOR TO THIS EVENT. IT WAS DRIVING PERFECTLY FINE AND WAS JUST IN FOR AN OIL CHANGE AND INSPECTION 3 DAYS PRIOR. *TR

Suspension › Front › Springs › Coil Springs
Filed Jul 1, 201079,687 milesMN

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE THE VEHICLE WAS PARKED THE FRONT COIL SPRING BROKE. THE VEHICLE WAS TOWED TO A TIRE REPAIR SHOP. THE LOCAL REPAIR SHOP REPLACED THE FRONT COIL SPRING, STRUTS, THE SWAY BAR LINKS AND THE LOWER BALL JOINTS. THE APPROXIMATE FAILURE MILEAGE WAS 79,687 AND THE CURRENT MILEAGE WAS 80,500.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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