2002 Ford Taurus complaints

TL* - THE CONTACT OWNS A 2002 FORD TAURUS SES. THE CONTACT STATED THAT THE VEHICLE WAS PARKED, AND WHEN SHE GOT INTO THE VEHICLE THE COIL SPRING ON THE FRONT DRIVER'S SIDE OF THE VEHICLE SHEARED AND PUNCTURED THE DRIVER'S SIDE FRONT TIRE. THE CONTACT STATED THAT SHE HAD JUST HAD THE TIRES ROTATED IN DECEMBER. THE CURRENT AND FAILURE MILEAGE ON THE VEHICLE WERE 48,000. *AK THE CONSUMER PROVIDED THE INVOICES FOR REPAIR AND A PICTURE OF THE DEFECTED COIL SPRING. UPDATED 06/25/07 *TR

TL* - THE CONTACT STATED THAT WHILE DRIVING THE 2002 FORD TAURUS WITH 78000 FAILURE MILEAGE HE DISCOVERED THAT THE REAR BRAKE LIGHTS DID NOT WORK. THERE WAS RECALL 04V106000 ON THE SAME YEAR/MAKE AND MODEL, BUT THIS VEHICLE WAS NOT A PART OF THE RECALL. ALSO, THE CONTACT HAD PROBLEMS WITH TAKING THE VEHICLE OUT OF PARK. AS OF 3/39/07 THE VEHICLE HAD NOT BEEN REPAIRED. *AK

TL*THE CONTACT OWNS A 2002 FORD TAURUS. EACH TIME THE CONTACT'S FOOT WAS REMOVED FROM THE ACCELERATOR PEDAL THE VEHICLE WOULD STALL. THERE WERE NO WARNING INDICATORS AT THE TIME OF FAILURE, AND THE WEATHER AND ROAD CONDITIONS WERE NOT A FACTOR. IN ORDER TO REPAIR THE FAILURE SEVERAL VALVES HAD TO BE CHANGED. THE CONTACT ATTEMPTED TO SPEAK TO THE DEALER, BUT WAS UNSUCCESSFUL. THE CONTACT POSSESSES COPIES OF THE REPAIR INVOICES. THE FAILURE MILEAGE WAS 31,000. *AK

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT HEARD A LOUD NOISE NEAR THE FRONT OF THE VEHICLE. THE PASSENGER'S SIDE FRONT TIRE HAD BLOWN. THE CONTACT HAD THE WHEEL REMOVED FROM THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER COIL SPRING WAS SHEARED AND HAD PUNCTURED THE FRONT PASSENGER TIRE. THE CONTACT WOULD LIKE NHTSA TO ADDRESS THIS FAILURE AS A SAFETY HAZARD. THE CURRENT MILEAGE WAS 74,000.*AK UPDATE 05/04/07*TR

WHILE MOVING THE CAR ONLY A FEW INCHES WHEN PULLING OUT OF THE GARAGE A FLAT TIRE OCCURRED WITH A LOUD NOISE. INVESTIGATING THE PROBLEM IT WAS FOUND THAT THE DRIVER'S SIDE FRONT COIL SPRING HAD SNAPPED AND PUNCTURED THE TIRE. IF THE CAR HAD BEEN ON THE HIGHWAY THIS WOULD HAVE BEEN A SERIOUS FAILURE, CAUSING LOSS OF CONTROL. THE CAR WAS TOWED TO THE NEAREST FORD DEALER, AND I AM IN THE PROCESS OF HAVING THE SPRING AND TIRE REPLACED. FORD RECALL NO. 04S17 DISCUSSED THIS POTENTIAL FAILURE AND COVERED MODEL YEARS 1999-2001 FOR FORD TAURUS AND MERCURY SABLE. I HAVE A 2002 FORD TAURUS, AND MY VEHICLE WAS NOT COVERED BY THE RECALL. I CONTACTED FORD CUSTOMER ASSISTANCE AND ASKED TO HAVE MY VEHICLE INCLUDED IN THE RECALL. THEY DENIED MY REQUEST. SINCE THE PROBLEM DISCUSSED IN THE RECALL NOTICE APPEARED TO CONTINUE TO BE AN ISSUE FOR 2002 FORD TAURUS VEHICLES, I BELIEVE THAT THE RECALL SHOULD BE EXTENDED TO COVER 2002 FORD TAURUS. MY CONCERN INCLUDED THE POSSIBILITY OF THIS OCCURRING ON THE OTHER FRONT SPRING AS WELL AS THE SUDDEN WAY IN WHICH THIS HAPPENED, AND THE POSSIBILITY OF LOSS OF CONTROL. *AK

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT REFERRED TO RECALL # 04V332000. THE CONTACT STATED THAT THE DRIVERS SIDE COIL SPRING FAILED. THE VEHICLE WAS BROUGHT TO A LOCAL MECHANIC TO BE REMEDIED. THE CURRENT AND FAILURE MILEAGE WERE 83579.*AK THE CONSUMER INFORMED THERE WERE NO RECALLS FOR THE VEHICLE. UPDATED 05/15/07. *JB

THE PASSENGER SIDE FRONT SPRING ON MY FORD TAURUS SNAPPED IN HALF SHOVING THE REMAINING SPRING INTO MY TIRE. THE CAR WAS SITTING IN THE GARAGE WHEN IT HAPPENED.*AK

JUST BACKING VEHICLE OUT OF GARAGE WITH NO SIGN OF A PROBLEM, LEFT FRONT CORNER OF CAR DROPPED, FOLLOWED BY SOUND OF AIR RUSHING OUT OF TIRE. AFTER JACKING THE CAR UP TO REPLACE THE TIRE, FOUND ONE COIL OF THE FRONT SPRING STUCK IN THE SIDEWALL OF TIRE. SPRING SHOWED NO SIGNS OF RUST, JUST A CLEAN BREAK.*AK

I OWN A 2002 FORD TAURUS [XXX]. MY FAMILY AND I WERE GETTING INTO THE CAR WHEN SOMETHING BROKE. WE ALL THOUGHT IT WAS A WINDOW BUT COULD NOT FIND ANY BROKEN GLASS. I STARTED THE CAR AND HEARD A CRUNCHING NOISE AND THEN THE DRIVER SIDE FRONT TIRE EXPLODED. WHEN CHANGING THE TIRE, I NOTICED THE COIL SPRING WAS BROKEN AND IT WAS DUG INTO THE TIRE. I HAD TO CALL A TOW TRUCK AND THE DRIVER SAID THAT THIS WAS COMMON AND THERE IS A RECALL. WHEN I GOT TO THE FORD DEALER, THEY SAID THAT THIS IS NOT COVERED IN RECALL #04V332000. THIS IS CONSISTENT WITH THE CHARACTISTICS OF THE FAILURE FOR THE RECALL. UPDATED 07/11/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TL. WHILE DRIVING 20 MPH IN THE 2002 FORD TAURUS THE REAR PASSENGER COIL SPRING PUNCTURED THE RIGHT REAR TIRE. THE CONTACH CHANGE THE TIRE AND DROVE THE VEHICLE TO A DEALER. THE DEALERSHIP REPLACED BOTH COIL SPRINGS. JRB

I BACKED OUT OF A PARKING SPACE AND HEARD A GRINDING SOUND. I CHECKED THE FRONT END BUT COULD NOT SEE ANY PROBLEMS. I DROVE FORWARD APPROXIMATELY 10 FEET AND HEARD A BANG AS THE RIGHT FRONT PASSENGER SIDE TIRE BLEW OUT. WHEN I CHANGED THE TIRE I FOUND THE RIGHT FRONT COIL SPRING IMPALED IN THE TIRE'S SIDEWALL. THE SPRING BROKE AND THE SHARP END ROTATED INTO THE TIRE. FIFTEEN MINUTES EARLIER, I HAD BEEN DRIVING AT 70 MPH ON I-80 BEFORE EXITING AT MISHAWAKA. I HAD THE CAR TOWED TO A LOCAL GARAGE , AND THE SPRING/STRUT ASSEMBLY WAS VREPLACED. THE TOW TRUCK DRIVER COMMENTED HE HAD SEEN APPROXIMATELY 20 OF THESE INCIDENTS OVER THE PAST 12 MONTHS.*AK

MY 2002 FORD TAURUS SE WAS PARKED WHEN I WENT TO PULL OUT OF THE SPACE, THE CAR MADE LOUD SNAPPING SOUNDS AND WAS JOLTED, THEN WOULD NOT MOVE PROPERLY. I GOT OUT TO CHECK AND THE DRIVER' S SIDE FRONT TIRE WAS FLAT. PUT ON THE SPARE TIRE, AND FOUND A LARGE GASH CUT INTO THE INNER WALL OF THE FLAT TIRE. FOUND OUT THAT A BROKEN COIL SPRING DESTROYED THE TIRE. CONTACTED TWO FORD DEALERS AS WELL AS THEIR NATIONAL CUSTOMER SERVICE CENTER, AND WAS TOLD THAT THERE WAS NO RECALL ON THE 2002 TAURUS, AND THEY WOULD NOT DO ANYTHING TO COMPENSATE ME FOR THE REPAIRS, ALTHOUGH I STATED SEVERAL TIMES THAT THIS WAS A COMMON AND TOO WELL-KNOWN PROBLEM WITH THE TAURUS. I HAVE YET TO PAY THE REPAIR BILL, BUT KNOW IT WILL BE AROUND $400.00 FOR THE REPLACEMENT OF COIL SPRINGS AND TIRE. I AM SAVING MY RECEIPTS AND THE DEFECTIVE COIL IN THE HOPE THAT A RECALL WILL BE ORDERED. THANK GOODNESS THIS DID NOT HAPPEN ON THE HIGHWAY. *AK

TL* - THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING THE VEHICLE AT APPROXIMATELY 60 MPH THE DRIVER'S SIDE FRONT SPRING FAILED. THE VEHICLE WAS TOWED AND THE SPRING AND SWAY BAR WERE REPLACED. APPROXIMATELY TWO WEEKS LATER THE PASSENGER'S SIDE FRONT SPRING FAILED. THE PASSENGER FRONT TIRE WAS PUNCTURED WHEN THE SPRING FAILED. THE SPRING AND SWAY BAR WERE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000 MILES. THE CONTACT HAS THE REPAIR INVOICES.

THE FRONT COIL SPRING ON THE DRIVER'S SIDE SNAPPED AND DESTROYED THE TIRE ON MY 2002 FORD TAURUS. LUCKILY THE CAR WAS NOT IN MOTION WHEN IT HAPPENED. BOTH FRONT COIL SPRINGS HAD TO BE REPLACED, AS WELL AS THE SWAY BAR, AND THE TIRE, PLUS AN ALIGNMENT HAD TO BE DONE. THE REPAIR COST OVER $500. THE COIL SPRINGS ARE NOT COVERED IN THE EXTENDED WARRANTY I PURCHASED FROM FORD EVEN THOUGH EVERY OTHER PART IN THE FRONT END SUSPENSION IS COVERED. GIVEN WHAT I HAVE LEARNED ABOUT THE LONG HISTORY OF FAULTY COIL SPRINGS IN FORD CARS (GOING BACK TO 1993) IT SEEMS LIKELY THAT THEY EXCLUDE THIS PART FROM THE WARRANTLY DELIBERATLEY. ALSO, THERE WAS A RECALL FOR 2001 TAURUS CARS DUE TO COIL SPRING FAILURE, BUT FORD REFUSES TO EXTEND THE RECALL TO 2002 MODEL CARS, EVEN THOUGH THE PROBLEM WITH SNAPPING COIL SPRINGS IS IDENTICAL. SHAME ON FORD, AND SHAME ON THE NHTSA IF IT DOES NOT FORCE FORD TO DO A RECALL ON THIS PART.

I WAS DRIVING ON A HIGHWAY DOING 60 KM ALL OF A SUDDEN I HEARD A BANG AND THOUGHT THE FRONT TIRE BLOW UP BECAUSE THE FRONT OF THE CAR DROPPED AND VEERED TO THE LEFT AND ALMOST CRASHED . THEN HAD IT TOWED TO THE DEALER THEY CHECK IT AND SAID THE FRONT SPRING BROKE AND CAUSED DAMAGE TO THE FRONT DRIVER SIDE. 2,000 IN DAMAGES .FORD SAID THERE WAS NO RECALL ON THE 2002 MODEL BUT THERE WAS ON THE 2001. SO I AM OUT OF LUCK. REAL NICE. *JB

2002 FORD TAURUS; 57K MILES; WIFE WAS PARKED AT WORK PARKING LOT (NO OTHER VEHICLE. IN LOT, WAS WORKING ALONE ON A SATURDAY). AFTER WORK SHE WENT OUT AND STARTED THE VEHICLE AND PUT VEHICLE IN (DRIVE). THE VEHICLE MOVED APPROXIMATELY 4 FT. AND A LARGE 'BANG' CAME FROM THE FRONT OF THE VEHICLE. SHE IMMEDIATELY PUT THE VEHICLE IN PARK AND SHUT OFF ENGINE. SHE WENT TO THE FRONT OF THE VEHICLE AND NOTICED THE TIRE FLAT. SHE THEN CALLED HOME TO HAVE ME COME AND HELP HER CHANGE THE TIRE. TRIED TO REMOVE THE TIRE TO CHANGE IT, AND I NOTICED THAT IT WAS 'HUNG UP' ON SOMETHING. REALIZED THE SPRING WAS BROKEN, AND HAD PUNCTURED THE TIRE. (THIS TIRE HAD LESS THAN 2,000 MI ON IT). I THEN HAD TO ARRANGE FOR TOWING/SERVICE COMPANY TO COME AND RETRIEVE VEHICLE, AND DO REPAIRS. THE FRONT STABILIZER BAR/SPRING ASSEMBLY WAS REPLACED (ON BOTH SIDES); THE TIRE WAS REPLACED WITH A NEW ONE; THE FRONT END WAS ALIGNED. THE TOTAL COST TO ME FOR THIS REPAIR IS JUST SHY OF $750. *JB

TL* - THE CONTACT CALLED REGARDING THE 2002 FORD TAURUS. THE CONTACT STATED THE REAR COIL SPRINGS FAILED. THERE WERE NO WARNING INDICATORS. THE CONTACT HAD NOT DRIVEN THE VEHICLE FOR A FEW DAYS WHEN SHE NOTICED THE REAR OF THE VEHICLE WAS SAGGING. THE FAILURE MILEAGE WAS 83,253. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A LOCAL MECHANIC, AND THE VEHICLE WAS DIAGNOSED AS THE REAR SPRINGS NEEDED TO BE REPLACED. *AK UPDATE 4/9 *TR

WE ARE THE ORIGINAL OWNERS OF VEHICLE. DAUGHTER CALLED WHILE IN PARKING LOT DESCRIBING FLAT RIGHT FRONT TIRE. WHEN I WENT TO CHANGE TIRE, IT WOULD NOT COME OFF OF ROTOR. UPON FURTHER INSPECTION, THE COIL SPRING HAD BROKEN AND WAS STICKING THROUGH INSIDE WALL OF TIRE. WHEEL WOULD NOT ROTATE FORWARD FORWARD WITHOUT RIPPING OUT SIDE WALL. IF THE SPRING WOULD HAVE BROKEN WHILE VEHICLE WAS MOVING, A LOCKED RIGHT FRONT TIRE COULD HAVE FLIPPED THE VEHICLE OR PULLED IT OF INTO A TREE. BY THE GRACE OF GOD, THE SPRING BROKE JUST PRIOR TO THE VEHICLE BEING DRIVEN. *JB

BACKING OUT OF DRIVEWAY, FRONT DRIVER SIDE COIL SPRING SNAPPED, PUNCTURING SIDEWALL OF TIRE. CAR WAS TOWED, COST FOR REPAIR $650. *NM

COIL SPRING FAILURE, LEFT FRONT, SPRING FAILED DUE TO RUST IN STEEL. REPAIR TO SPRING, PARTS AND TIRE AND RIM. COST 243.82. *NM

FAILURE OF FRONT RIGHT SPRING, JUST LIKE THE LEFT FRONT THAT FAILED IN 8/05. *NM

FRONT COIL SPRING FRACTURE ON FORD TAURUS FRONT TIRE SPILT LIKE A CAN OPENER GOT TO IT. *JB

THE FRONT PASSENGER COIL SPRING BROKE ABOUT 50 FEET FROM THE END OF MY DRIVEWAY AFTER THE CAR LEFT MY HOUSE. THE BROKEN SPRING THEN PROCEEDED TO SLICE THROUGH AND RUIN THE TIRE. HAPPENED AT VERY LOW SPEED...THANKFULLY. *NM

2002 FORD TAURUS - FRONT RIGHT SPRING SNAPPED AND PUNCTURED TIRE. 2000 AND 2001 TAURUS IS UNDER A RECALL FOR THIS ISSUE. FORTUNATELY IT HAPPENED IN A PARKING LOT, NOT ON THE HIGHWAY I HAD JUST EXITED. HAD IT BEEN WHILE MOVING - IT COULD HAVE LEAD TO A VERY SERIOUS INJURY. *NM

THIS A COMPLAINT IN REGARDS TO A 2002 FORD TAURUS. I WENT TO BACK OUT OF THE GARAGE AND NOTICED THAT MY DRIVER'S SIDE FRONT TIRE WAS FLAT. UPON REMOVAL OF THE TIRE, THERE WAS A GASH MADE IN IT'S SIDE WALL BY THE BREAKING OF THE DRIVER'S SIDE FRONT COIL SPRING. I CALLED FORD AND THEY SAID THERE WAS NO RECALL ON THAT PART, EVEN THOUGH I HAVE HEARD OF PEOPLE EXPERIENCING THE SAME FAILURE. NOW, I AM GOING TO HAVE TO REPLACE BOTH SPRINGS, AND REPLACE A FAIRLY NEW TIRE AT MY EXPENSE. *NM

THE 2002 FORD TAURUS BEGAN TO SHAKE DURING BRAKING OR OVER SPEEDS OF 20 MPH. THE SHAKING BECAME WORSE UNTIL THREE OF THE FIVE LUG STUDS ON THE FRONT DRIVER SIDE WHEEL SNAPPED OFF. THIS CAUSED THE VEHICLE TO BECOME UNDRIVABLE. THE HUB HAD TO BE COMPLETELY REMOVED AND THE FIVE STUDS HAD TO BE REPLACED. *JB

TL*- THE CONTACT STATED THAT THE 2002 FORD TAURUS' FRONT COIL SPRING FRACTURED, PUNCTURING THE DRIVER'S SIDE TIRE. THE CONTACT GOT INTO THE VEHICLE AND HEARD A LOUD BANG ,AND THE NOISE WAS COMING FROM THE TIRE ,AND NOTICEDTHE TIRE WAS FLAT. THE CONTACT S TRIED TO CHANGE THE TIRE, BUT WAS UNABLE TO BECAUSE THE COIL SPRING WAS STUCK IN THE TIRE. THE CONTACT CALLED THE DEALERSHIP, AND THEY INFORMED THAT THERE WAS RECALL 04V332000 FOR SUSPENSION: FRONT: SPRING: COIL SPRINGS. *AK UPDATED 10/26/07 *TR

TL* - THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT ON 01/022/07 WHILE THE VEHICLE WAS SITTING WARMING UP WITH A BLOCK HEATER, THE CONTACT HEARD POPPING NOISES, WENT TO CHECK ON THE VEHICLE AND IT WAS ON FIRE AND BURNED THE CAR PORT, HIS MOBILE HOME AND ALL THE CONTENTS. *AK

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE BLOWER MOTOR STOPPED WORKING AND THE DRIVER WAS UNABLE TO USE THE DEFROSTER AND HEATER. THE BLOWER MOTOR STOPPED OPERATING DUE TO A MANUFACTURING DEFECT THAT ALLOWED WATER TO ENTER THE MOTOR. THE CONTACT WAS INFORMED THAT THIS WAS A COMMON PROBLEM. THE MOTOR WAS REPLACED, AND THE CONTACT REQUESTED REIMBURSEMENT. THE CURRENT MILEAGE WAS 54,000. THE FAILURE MILEAGE WAS 40,000. *AK UPDATED 08/31/07 *TR

2002 FORD TAURUS CUSTOMER HAS A CONCERN ABOUT RECALL ON COIL SPRING FROM 99-01**CC *JB

ON FEBRUARY 12, 2007 I WAS PULLING OUT OF MY DRIVEWAY AT 1:15 PM WHEN I HEARD A LOUD BURST AND IMMEDIATELY MY LEFT FRONT TIRE DEFLATED. UPON REMOVAL OF THE TIRE I NOTICE THAT THE SPRING HAD BUSTED AND WAS THE CAUSE OF THE PUNCTURED TIRE. I WAS VERY LUCKY THAT THIS HAPPEN IN THE DRIVEWAY, THEN ON THE FREEWAY I HAD MY 1 YEAR OLD DAUGHTER IN THE CAR AT THE TIME. I WAS TOLD BY SOME FRIENDS THAT FORD HAD DID SOME RECALLS ON THIS ISSUE ON THE TAURUS. AFTER CONTACTING THE DEALERSHIP THEY INFORMED ME THAT MY CAR WAS NOT UNDER THE RECALL. AFTER TALKING TO THE CUSTOMER SERVICE NUMBER THEY PROVIDED ME WITH I FOUND OUT THAT THE RECALL ON EARLIER MODEL FORD TAURUS HAD THE SAME PROBLEM. ITS AN ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY BEFORE SOMEONE GETS SERIOUSLY INJURED. IF THE 1999-2001 FORD TAURUS WERE RECALLED FOR THE EXACT SAME ISSUE, THERE IS NO REASON WHY MY 2002 FORD TAURUS SHOULD NOT HAVE BEEN RECALLED. THE REPAIRS FROM THIS ARE GOING TO TOTAL $1000. THE CAR WAS TOWED TO AN INDEPENDENT MECHANIC AND HE IS REPLACING BOTH FRONT STRUTS AND SPRING ASSEMBLIES, FRONT TIRES, MOUNTS, AND BALANCING THE FRONT END. *JB

TL*- THE CONTACT STATED THAT SHE NOTICED THAT THE DRIVER SIDE FRONT TIRE WAS FLAT, AND THE COIL SPRING WAS STUCK IN THE TIRE OF THE 2002 FORD TAURUS WITH 64725 FAILURE MILEAGE. THE VEHICLE WAS TAKEN TO A MECHANIC, AND THEY CONFIRMED THAT THE COIL SPRING BROKE INTO PIECES, AND ONE PIECE RUPTURED THE TIRE. THE CURRENT MILEAGE WAS 64728. *AK

TL*- THE CONTACT STATED THAT WHILE GOING INTO THE GARAGE, HE NOTICED A FLAT TIRE ON THE 2002 FORD TAURUS WITH 49890 MILEAGE FAILURE . THE CONTACT TOOK THE TIRE OFF TO REPAIR IT AND NOTICED THE COIL SPRING WAS BROKEN. THE VEHICLE HAD TO BE TOWED TO BE REPAIRED. THE TIRE WAS REPLACED. THERE WAS A RECALL ON THE 2000 AND 2001 VEHICLES FOR THE SAME COIL SPRING REASON. THE CURRENT MILEAGE WAS 61000. *AK. THE CONSUMER WAS REQUESTING REIMBURSEMENT, HOWEVER HIS CLAIM WAS DENIED, BECAUSE THERE WAS NO RECALL ON THE 2002 MODEL. UPDATED 03/07/07. *JB

ON JANUARY 2, 2007, I WAS BACKING OUT OF MY APT PARKING SPACE AND MY DRIVER'S SIDE TIRE BLEW OUT AFTER ONLY BACKING OUT NO MORE THAN ONE FOOT. MY TIRE WAS LESS THAN ONE YEAR OLD. I WENT TO GET A NEW TIRE AS IT COULD NOT BE FIXED. I WENT TO PUT THE NEW TIRE ON WHEN I REALIZED THE COIL SPRING HAD BEEN BROKEN OFF AND THAT WAS WHAT PUNCTURED MY TIRE. I COULD NOT PUT THE NEW TIRE ON BECAUSE OF THE NOW BROKEN COIL SPRING. LUCKILY I WAS ABLE TO DRIVE MY CAR WITH THE SPARE ON AS THE SPARE WAS NOT HIGH ENOUGH TO BE PUNCTURED BY THE POINTED EDGE OF THE BROKEN SPRING. I AM UNEMPLOYED SO I HAD TO SEARCH FOR THE CHEAPEST WAYS TO FIX THIS. I FOUND A NEW TIRE AT BELLE FOR $68.90 AND I GOT THE SPRING AND SWAY BAR LINK REPLACED FOR $398.91. BEFORE GETTING MY CAR FIXED, I DID SOME ONLINE RESEARCH AND DISCOVERED THAT THERE WAS A RECALL ON FORD TAURUS' BETWEEN 1999-2001 FOR THE COIL SPRINGS. I ALSO DISCOVERED THAT MANY PEOPLE WITH 2002 TAURUS' WERE HAVING THE SAME PROBLEM WITH THEIR COIL SPRINGS. I AM NOW VERY DISCOURAGED ABOUT THE SAFETY OF MY CAR. I CERTAINLY DON'T WANT TO CAUSE AN ACCIDENT THAT MAY CAUSE INJURY TO MYSELF OR SOMEONE ELSE. IF THIS WERE TO HAPPEN ON A FREEWAY, MY LIFE WOULD BE IN DANGER. I HOPE THAT THE COIL SPRINGS ARE RECALLED SO THAT I CAN GET THE REMAINING COIL SPRINGS REPLACED AND THEN I COULD FEEL SAFER WHEN I AM DRIVING. I WHOLEHEARTEDLY BELIEVE THAT THE 2002'S SHOULD BE ADDED TO THE LIST OF TAURUS RECALLS. THIS HAPPENED AS I WAS BACKING OUT OF MY PARKING SPOT NOT WHILE I

A FEW DAYS AGO I GOT INTO MY 2002 FORD TAURUS AND HEARD A TWANGING SOUND, NOT KNOWING WHAT IT WAS, I STARTED THE CAR, PUT IT IN REVERSE AND MY FRONT DRIVERS SIDE TIRE WENT COMPLETELY FLAT, WHAT HAD HAPPENED IS THAT THE SPRING HAD BROKE, PUNCTURED MY TIRE, AND WHEN I WENT IN REVERSE, RIPPED A SIX INCH HOLE IN MY TIRE. I HAD THE CAR TOWED TO THE FORD DEALERSHIP FOR REPAIR. THE ORIGINAL ESTIMATE FOR THIS REPAIR WAS $390.00. THEN YESTERDAY, THEY CALLED ME TO TELL ME THAT THE BACK TWO SPRINGS WERE BROKEN AS WELL. THIS SEEMS ODD TO ME THAT THREE OF FOUR SPRINGS SHOULD ALL BE BROKEN AT THE SAME TIME, AND POSE A VERY SERIOUS SAFETY HAZARD. IF I HAD BEEN DRIVING DOWN THE HIGHWAY AND THREE SPRINGS HAD BROKE, I COULD BE IN VERY CRITICAL CONDITION. THE TOTAL OF THE REPAIRS TO REPLACE ALL FOUR SPRINGS CAME TO ABOUT $550.00. PLUS THE COST OF THE TIRE UNDER WARRANTY WHICH WAS ABOUT 12 DOLLARS FOR THE SERVICE CHARGE. *NM

2002 FORD TAURUS CUSTOMER WANTS INFO ABOUT SPRINGS BREAKING AND PUNCTURING TIRES**CC *JB

DRIVING DOWN NEIGHBORHOOD STREET AT ABOUT 15 M.P.H WHEN LEFT SIDE COIL SPRING BROKE. HAD TO BE TOWED TO REPAIR SHOP FOR NEW COIL SPRING AND STRUT ASSEMBLY.

MY CAR WAS PARKED AT THE AIRPORT FOR ONE WEEK WHILE I TRAVELED. WHEN I RETURNED THE FRONT DRIVER SIDE TIRE WAS FLAT. WHEN WE REMOVED THE TIRE TO CHANGE IT WE SAW A PUNCTURE ON THE INNER SIDE, FOLLOWED BY A CIRCULAR GASH. WE NOTICED THE SUSPENSION SPRING HAD BROKEN AND WAS PROJECTING INTO THE TIRE AREA. *NM

2002 FORD TAURUS, 63 THOUS MILES. BROKEN FRONT PASSENGER SIDE COIL SPRING. WHEN IT BROKE IT CUT UP THE TIRE WITCH WAS NEW LESS THAN TWO MONTHS AGO. I HAD TO HAVE BOTH FRONT SPRINGS REPLACED, AND BUY A NEW TIRE. AND PAY FOR TOWING SERVICE. ALL OUT OF POCKET. *NM

LEFT FRONT COIL SPRING SNAPPED PUNCTURING THE TIRE. CALLED FORD AND THEY SAID THERE WAS NOTHING THEY COULD DO AS THERE WAS NO WARRANTY OR RECALL. I HAD CHECKED ON-LINE ONLY TO DISCOVER THAT THE 1999-2001 TAURUS HAD BEEN RECALLED FOR THE VERY SAME PROBLEM. LIKE MANY OTHERS I WAS FORTUNATE THAT I WAS NOT TRAVELING ON THE FREEWAY. I HAD JUST COME FROM WORK AND IT HAPPENED AS I PULLED DOWN MY DRIVEWAY. WILL IT TAKE A DEATH BEFORE FORD EXTENDS IT'S RECALL TO COVER 2002 VEHICLES? I HAD MY VEHICLE REPAIRED BY MY LOCAL MECHANIC (NOT FORD RELATED) THEY REPLACED THE PART WITH A NEW PRODUCT BY MARTIN. I DECIDED I DID NOT WANT THEM TO REPAIR MY CAR WITH THE SAME PIECE OF CRAP PART. *JB

2002 FORD TAURUS WITH LEFT COIL SPRING BROKE. A RECALL WAS ISSUED BUT NOT ON THE YEAR THE CONSUMER OWNED.**NAR**CC THE BALL JOINTS WERE REPLACED BECAUSE THEY WERE LOOSE AND WORN. THE WHEEL CYLINDERS WERE REPLACED DUE TO THEM LEAKING. *JB

TL *- THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING IN REVERSE THE COIL SPRING BROKE AND PUNCTURED THE DRIVER'S SIDE FRONT TIRE. THE FAILURE SPEED WAS APPROXIMATELY 1-2 MPH. THE CONTACT REPLACED THE TIRE,BUT DID NOT KEEP THE PUNCTURED TIRE. THE CONTACT STATED THAT THE JACK SNAPPED AS THE VEHICLE WAS BEING LIFTED. THE CONTACT HAS HAD THE VEHICLE REPAIRED, AND HAS THE REPAIR INVOICES. *AK UPDATED 03/15/07. *JB

MY WIFE OWNS A 2002 FORD TAURUS SEDAN (4-DOOR). THE CAR HAS 30,000 MI. THE CAR HAS HAD CONTROL ARMS AND BALL JOINTS ALREADY REPLACED ON IT AND THIS TIME (JANUARY 7, 2007), BACKING OUT OF OUR GARAGE, THE RIGHT FRONT COIL SPRING SNAPPED AND SEIZED THE CAR FROM ROLLING. THE SPRING BROKE IN THE WAY THE THE 99-01 TAURUS COIL SPRING RECALL STATES. THE SPRING PINNED AGAINST THE RIGHT FRONT TIRE AND HAD TO BE FIXED IN PLACE AS TO NOT CAUSE MORE DAMAGE TO THE VEHICLE. I DID THE WORK MYSELF AND REPLACED IT WITH A NAPA FRONT COIL SPRING ASSEMBLY BECAUSE I DON'T TRUST THE FORD REPLACEMENT PART. I FEEL THAT A COIL SPRING ON A 2002 FORD TAURUS WITH 30,000 MI SHOULD NOT FAIL AND SHOULD NOT EVEN COME CLOSE TO FAILING. IT IS QUITE OBVIOUS THAT THE ISSUE IS MORE THAN JUST A 99-01 ISSUE. EVEN THOUGH THIS HAPPEND BACKING OUT OF THE GARAGE (WHICH IS HARD TO BELIEVE IN ITSELF), I HAVE WORRIED THAT THE OTHER ONE COULD BREAK ON THE STREET OR HIGHWAY AND CAUSE SERIOUS INJURY TO MY WIFE AND BABY.

FRONT DRIVER SIDE COIL SPRING ON MY 2002 FORD TAURUS SES SNAPPED WHILE I WAS TURNING THE WHEEL TO BACK OUT OF A PARKING SPACE. TOOK OUT MY TIRE AND STRUT. I WAS LUCKY THAT I WAS NOT ON THE HWY AT THE TIME!!! REPAIR BILL, $600.00!!! *NM

TL*- THE CONTACT STATED THAT WHILE BACKING HIS 2002 FORD TAURUS OUT OF HIS DRIVEWAY THE PASSENGER SIDE FRONT TIRE WENT FLAT WITHOUT ANY WARNING. IN THE PROCESS OF CHANGING THE TIRE THE CONTACT NOTICED THAT A PIECE OF THE FRONT COIL SPRING WAS ON THE GROUND. THE VEHICLE WAS NOT DRIVABLE, AND HAD TO BE TOWED. *AK THE CONSUMER RECEIVED FULL REIMBURSEMENT. UPDATED 03/19/07. *JB

IN AUGUST 2006 VAPORS FROM THE AIR CONDITIONER OF MY 2002 FORD TAURUS ENTERED THE VEHICLE THROUGH THE FRONT VENTS AND IT STOPPED COOLING SHORTLY THEREAFTER. I WENT IN TO THE LANDERS-MCCLARTY FORD DEALER AND WAS TOLD THAT MY CAR SHOULD NOT EVER NEED FREON AND THAT IT MAY BE A CHEAP OR EXPENSIVE REPAIR JOB AND I WOULD HAVE TO LEAVE THE CAR OVERNIGHT. I COULD NOT LEAVE IT. SINCE SUMMER WAS ALMOST OVER, I DID NOT USE OF THE AIR CONDITIONER ANYMORE. IN RETROSPECT, THE CAR FELT VERY VERY HOT AS IF EXTRA HEAT WAS COMING FROM THE ENGINE WHENEVER I HAD USED THE AC PRIOR TO ITS FAILURE. THAT FORD DEALERSHIP CLOSED. IN THE LATE FALL, I STARTED USING MY DEFOGGER/HEATER AND NOTICED AN ENERGY DRAIN ON THE ENGINE. THE HEATER WORKS. THE PROBLEM: STRANGE FUMES ENTER THE CAR THROUGH THE VENTS. AFTER SHIFTING THE CAR INTO PARK WITH THE HEATER ON AND THE ENGINE IDLING, IT SHUT ITSELF OFF. I STARTED THE ENGINE BACK UP AND IT SHUT ITSELF OFF AGAIN. I TURNED THE HEATER TO THE OFF POSITION AND STARTED THE ENGINE AGAIN AND THE ENGINE STAYED ON. I TURNED THE HEATER BACK ON AND THE ENGINE SHUT OFF AGAIN. I TOOK THE CAR IT TO ANOTHER FORD DEALER AND WAS TOLD THAT THEY HAD NEVER HEARD OF THAT TYPE OF PROBLEM BEFORE. THE MANUFACTURER WARRANTY HAD EXPIRED AND THE EXTENDED WARRANTY WHICH I HAD PURCHASED EXPIRED NOV. 7, 2006, THE WEEK BEFORE I TOOK IT IN. I WAS TOLD I HAD TO PAY $80 JUST FOR THEM TO DIAGNOSIS THE PROBLEM IN ADDITION TO WHATEVER IT WOULD COST TO FIX IT. THE SHOP WAS VERY BUSY AND I WAS ASKED

LEFT FRONT SPRING SNAPPED WHILE TRAVELING 70 MPH. BREAKAGE CAUSED STRUT TO BE BENT. BOTH SPRING AND STRUT HAD TO BE REPLACED. *JB

ON MY 2002 FORD TAURUS THE LEFT FRONT COIL SPRING BROKE WHICH IN TURN RUINED THE LEFT FRONT TIRE, LUCKILY MY WIFE WAS JUST STARTING THE CAR WHEN THIS HAPPENED OR IT COULD HAVE BEEN A LOT WORSE. THE COST OF REPAIRS IS OVER $600.00. I CALLED FORD, WHICH WAS POINTLESS, THEY ARE NOT COVERING 2002 MODEL YEARS. THE FORD REP STATED THAT THEY HAVE MY COMPLIANT ON FILE AND IF THERE EVER IS A RECALL TO KEEP MY RECEIPTS AND I WOULD BE REIMBURSED. IN MY 30 PLUS YEARS OF DRIVING I HAVE NEVER HAD A COIL SPRING BREAK AND THROUGH MY RESEARCH THIS IS THE EXACT SAME PROBLEM THAT WAS RECALLED ON ALL 1999 THRU 2001 MODEL YEAR TAURUS. WHAT DOES IT TAKE FOR NHTSA TO SEE THAT THIS ISSUE STILL EXISTS AND FORD NEEDS TO HANDLE THESE. HOPEFULLY MY TAX DOLLARS ARE NOT GOING TO WASTE AND NHTSA WILL FORCE FORD TO STEP TO THE PLATE AND HANDLE THESE BEFORE SOMEONE REALLY GETS INJURED. *JB

ON MY 2002 FORD TAURUS THE LEFT FRONT COIL SPRING BROKE WHICH IN TURN RUINED THE LEFT FRONT TIRE, LUCKILY MY WIFE WAS JUST STARTING THE CAR WHEN THIS HAPPENED OR IT COULD HAVE BEEN A LOT WORSE. THE COST OF REPAIRS IS OVER $600.00. I CALLED FORD, WHICH WAS POINTLESS, THEY ARE NOT COVERING 2002 MODEL YEARS. THE FORD REP STATED THAT THEY HAVE MY COMPLIANT ON FILE AND IF THERE EVER IS A RECALL TO KEEP MY RECEIPTS AND I WOULD BE REIMBURSED. IN MY 30 PLUS YEARS OF DRIVING I HAVE NEVER HAD A COIL SPRING BREAK AND THROUGH MY RESEARCH THIS IS THE EXACT SAME PROBLEM THAT WAS RECALLED ON ALL 1999 THRU 2001 MODEL YEAR TAURUS'S. WHAT DOES IT TAKE FOR NHTSA TO SEE THAT THIS ISSUE STILL EXISTS AND FORD NEEDS TO HANDLE THESE. HOPEFULLY MY TAX DOLLARS ARE NOT GOING TO WASTE AND NHTSA WILL FORCE FORD TO STEP TO THE PLATE AND HANDLE THESE BEFORE SOMEONE REALLY GETS INJURED. *NM

MY 2002 FORD TAURUS HAD ITS FRONT DRIVER SIDE COIL SPRING BREAK AND SLICE THE FRONT TIRE OPEN. THIS RESULTED IN $1200 IN DAMAGE (COIL SPRINGS, STRUTS, FRONT LINKAGE, AND TIRE). *NM