Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
2002 FORD TAURUS 108,000 MILES, BROKEN FRONT LEFT SPRING 12/10/07, BROKEN RIGHT REAR SPRING 12/20/07, UPON CHECKING RIGHT REAR, ALSO CHECKED LEFT REAR, BROKEN LEFT REAR SPRING ALSO, APPEARS TO HAVE BEEN BROKEN FOR A LONG TIME. REPLACED FRONT SPRINGS AND STRUTS-$500 (LABOR WAS DONE BY MYSELF), REPLACED BOTH REAR SPRINGS ($330) LABOR DONE BY MYSELF AND SWAY BAR LINKS ON BOTH SIDES, $70. *TR
LEFT FRONT COIL SPRING BROKE WHILE CAR SITTING IN DRIVEWAY. *TR
WHEN I PURCHASED THE CAR, THE LOW SETTING ON THE BLOWER MOTOR DIDN'T WORK. I HAD THE RESISTOR REPLACED, AND THE MOTOR WORKED FOR A WHILE. THEN I NOTICED WATER ON THE PASSENGER SIDE FLOORBOARD. WATER WAS ENTERING THE PASSENGER SIDE, BEHIND THE DASHBOARD, THROUGH A LEAK NEAR THE AIR INTAKE OF THE BLOWER MOTOR. THE WATER HAS RUSTED THE BLOWER MOTOR, CAUSING IT TO BLOW THE MOTOR RESISTORS AND SHORT OUT THE MOTOR. IT HAS ALSO CAUSED WATER DAMAGE ON THE PASSENGER SIDE FLOOR. I HAD TO TAKE THE VEHICLE TO THE DEALER TO HAVE THE LEAK SEALED AND THE BLOWER MOTOR REPLACED. I AM CURRENTLY WAITING FOR THE WORK TO BE DONE, SO I DON'T HAVE AN IDEA OF WHAT IT WILL COST YET. I WILL REQUEST THAT THEY RETURN THE OLD BLOWER MOTOR TO ME. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 10 MPH, THE FRONT SUSPENSION SPRING SHEARED AND CAUSED THE TIRE TO SLICE OPEN. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND A NEW TIRE WAS PURCHASED. THE CURRENT AND FAILURE MILEAGES WERE 78,000.
FRONT LEFT SPRING BROKE WITHOUT WARNING, PUNCTURING TIRE, NICKING CV BOOT & RUBBING ABS TONER. VERY DANGEROUS CONSEQUENCES IF OCCURRED AT HIGH SPEED. REPAIRS REQUIRED NEW TIRE, REPLACEMENT SPRINGS, ALIGNMENT. CANNOT AFFORD CV BBOT REPLACEMENT & TONER REPLACEMENT. THIS IS A LONG STANDING PROBLEM WITH FORD TAURUS, BUT THIS CAR IS NOT PART OF ANY RECALL. PREVIOUS YEARS WERE RECALLED FOR THIS VERY PROBLEM. THIS SHOULD NOT OCCUR IN A CAR THIS AGE WITH ONLY 67,000 MILES. YOU SHOULD EXTEND THE RECALL TO INCLUDE 2002 AUTOS. *TR
PULLING OUT OF DRIVEWAY AND HEARD A LOUD POP. GOT OUT AND DISCOVERED LEFT FRONT TIRE WAS FLAT AND AND THE COIL SPRING SNAPPED IN HALF. NO CORRECTIVE ACTION HAS BEEN TAKEN YET, AS IT HAPPENED LESS THAN AN HOUR AGO. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE BACKING OUT OF THE DRIVEWAY AT 15 MPH, THE FRONT SUSPENSION COIL SPRINGS FAILED. THE MECHANIC STATED THAT BOTH OF THE FRONT COIL SPRINGS WERE FRACTURED AND DESTROYED THE STRUT MOUNTS ON THE VEHICLE. THE CONTACT DISCOVERED THE RECALLS ON THE PREVIOUS YEAR VEHICLES, BUT FORD STATED THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE IS CURRENTLY IN THE SHOP, BUT HAS NOT YET BEEN REPAIRED. THE TRANSMISSION TYPE AND RECALL NUMBER WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 75,000.
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD CLICKING NOISE COMING FROM THE DRIVER SIDE FRONT TIRE. SHE THEN SMELLED BURNING RUBBER AND PULLED OFF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE TWO FRONT COILS, SHIELD, AND TIRES NEEDED TO BE REPLACED. THEY FURTHER STATED THAT THE COIL SPRINGS FAILED AND PUNCTURED THE FRONT DRIVER SIDE TIRE. THE TIRE WAS REPLACED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 59,600.
TL*THE CONTACT OWNS A 2002 FORD TAURUS. IN 2005, THE CONTACT WAS INFORMED THAT WATER LEAKED INTO THE COWL PANEL, RESTED IN THE BLOWER MOTOR, AND CAUSED A SHORTAGE IN THE BLOWER MOTOR. THE DEALER PAID A SMALL PERCENTAGE TO HAVE THE VEHICLE REPAIRED, ALTHOUGH IT WAS OUT OF WARRANTY. HOWEVER, THE FAILURE RECURRED. THE CONTACT VACUUMED THE WATER FROM THE FLOORBOARD. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 83,000 AND FAILURE MILEAGE WAS 52,000.
SPRING ON FRONT DRIVER SIDE, FRACTURED WHILE DRIVING ON SMOOTH SURFACE IN FAIR WEATHER. FRACTURED SPRING COMPLETELY DESTROYED TIRE AND AT A HIGHER SPEED COULD HAVE CAUSED SERIOUS ACCIDENT. *TR
2002 FORD TAURUS SES FRONT LEFT COIL SPRING SNAPPED AND SHREDDED TIRE. SPRING IS OFF THE BOTTOM MOUNT AND BROKEN COIL SECTION STILL HANGING FROM STRUT. THIS IS THE SECOND TIME THIS HAS HAPPENED. OTHER TIME WAS FRONT RIGHT SPRING WHILE WARRANTY WAS STILL IN EFFECT. I WAS MOVING AT A SLOW RATE OF SPEED WHEN A LOUD BANG WAS HEARD, THE FRONT TIRE WAS RIPPED OPEN THROUGH THE INSIDE SIDEWALL. *TR
I WAS BACKING OUT OF THE DRIVEWAY ON 12/4/07 IN ,Y 2002 FORD TAURUS SES WHEN I HEARD A LOUD BANG UNDER THE CAR. THE DRIVER SIDE FRONT TIRE BLEW OUT. WHEN I REMOVED IT, I SAW THAT THE COIL SPRING HAD BROKEN AND CUT INTO THE TIRE. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE PULLING OUT OF THE DRIVEWAY HE HEARD A POPPING AND GRINDING NOISE. THE CONTACT NOTICED THAT THE DRIVER SIDE FRONT TIRE WAS FLAT. THE VEHICLE WAS TOWED TO THE DEALER THEY STATED THAT THE FRONT COIL SPRING BROKE AND PIERCED THE TIRE. THE CONTACT FELT THAT THERE SHOULD BE A RECALL FOR THE PART. THE CURRENT AND FAILURE MILEAGES WERE 108,000. UPDATED 3/5/08 *CN UPDATED 03/05/08 *TR
THE FRONT LEFT COIL SPRING ON MY 2002 FORD TAURUS FRACTURED, PUNCTURING AND SLASHING THE ADJACENT TIRE. THE FORCE OF THIS COIL SPRING FRACTURE ALSO SHATTERED AND SEPARATED THE ADJACENT STABILIZER CONTROL LINK. UPON READING SIMILAR REPORTS OF THESE OCCURRENCES, IT IS NOW APPARENT TO ME THAT ALL FOUR COIL SPRINGS ON FORD TAURUS HAVE A PROPENSITY TO FRACTURE AND SLASH THE ADJACENT TIRE. THIS COIL SPRING FAILURE AT HIGHWAY SPEED COULD CAUSE A LOSS OF CONTROL THAT WOULD BE CATASTROPHIC. I AM NOW FACED WITH THE DECISION OF EITHER REPLACING ALL FOUR COIL SPRINGS AT MY EXPENSE OR REPLACING THIS VEHICLE WITH A REPUTABLY MANUFACTURED AUTOMOBILE. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. ON NOVEMBER 26, 2007, THE HEATER BLOWER MOTOR FAILED. ON NOVEMBER 27, 2007 THE LOCAL MECHANIC STATED THAT THERE WAS ICE IN THE AIR BOX AND IT WAS CORRODED AND COVERED WITH MOLD. A TECHNICAL SERVICE BULLETIN STATED THAT WATER WAS ENTERING INTO THE AIR BOX AND CONTAINED MOLD. THE CONTACT NOTICED AN ODOR IN THE PASSENGER COMPARTMENT WHEN THE HEATER BLOWER WAS WORKING NORMALLY. THE LOCAL MECHANIC REPLACED THE RAIN CAP NEAR THE BLOWER MOTOR, WEATHER STRIPPING, AND AIR FILTER DUE TO THE RUST, MOLD, AND ICE. THE FAILURE OCCURRED WHEN THE VEHICLE WAS UNDER WARRANTY; HOWEVER, THE DEALER NEVER REPLACED OR REPAIRED ANYTHING. THE VEHICLE WAS GARAGE KEPT AND NOT DRIVEN ON A DAILY BASIS. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED WITH THE MOLD IN THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 41,681.
WATER LEAKS ONTO THE HEATER/AC BLOWER MOTOR ON MY 2002 TAURUS. DEALERSHIP REPAIRED AT A COST, TO ME, OF $322.00. THIS IS A KNOWN PROBLEM WITH ALL 2001-2004 FORD TAURUS'/SABLES AS EVIDENCED BY THE TSB 04-15-3 FOUND HERE: HTTP://WWW.FCSDCHEMICALSANDLUBRICANTS.COM/FAD/TSB/04153.PDF AND A GOOGLE SEARCH FOR (WATER LEAK & BLOWER MOTOR ON FORD TAURUS') A RECALL SHOULD BE IN ORDER. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE BRAKE LIGHTS REMAINED ILLUMINATED EVEN WHEN PRESSURE WAS NOT BEING APPLIED TO THE BRAKES. SHE WOULD HAVE TO CUT OFF THE BATTERY TO TURN OFF THE BRAKE LIGHT. SHE TOOK HER VEHICLE TO THE DEALER AND THEY STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V106000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH) AND WOULD NOT REPAIR THE VEHICLE FOR FREE. HOWEVER, THE CONTACT HAD THE REPAIR PERFORMED ACCORDING TO THE RECALL. SHE FILED A COMPLAINT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 92,000.
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WATER LEAKS INTO THE PASSENGER COMPARTMENT FROM THE WINDSHIELD. THE WATER THEN LEAKS ONTO THE FLOORBOARDS. AS A RESULT, MOLD IS DAMAGING THE ROOF OF THE VEHICLE AND THE FLOOR. SHE NOTIFIED THE FORD DEALER IN HER AREA AND THEY STATED THAT NOTHING COULD BE DONE BECAUSE HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V087000 (VISIBILITY:WINDSHIELD). THE VEHICLE HAS NOT BEEN REPAIRED. THE A/C, HEATER, AND BLOWER MOTOR HAVE ALSO RUSTED DUE TO THE LEAK. THE FAILURE MILEAGE WAS 49,000 AND CURRENT MILEAGE WAS 88,000.
HEATER/AC EITHER DIDN'T BLOW OR ONLY BLEW ON HIGH. WHEN IT DOESN'T BLOW THE WINDOWS FOG AND THE BABY IS VERY COLD. REFERENCE RECALL 03V087000 AND COMPLAINT 10184014. *TR
REAR PASSENGER POWER WINDOW WENT OUT. MECHANIC SAID THAT HE SEES THIS ALL THE TIME AND THAT I'LL PROBABLY BE BACK SHORTLY FOR ANOTHER ONE. HE SAID THAT THEY PUT CHEAP MOTORS IN THEM AND THEY DON'T LAST LONG. *TR
RIGHT FRONT COIL SPRING BROKE AND CAUSED TIRE TO SHRED. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING IN REVERSE AT AN UNKNOWN SPEED, THE DRIVER SIDE FRONT TIRE EXPLODED. THE VEHICLE WAS TOWED TO THE BODY SHOP AND THEY STATED THAT THE FRONT COIL SPRING FAILED AND PUNCTURED THE TIRE. THE MANUFACTURER'S PUBLIC RELATIONS DEPARTMENT STATED THAT NOTHING COULD BE DONE AND ADVISED THE CONTACT TO CALL NHTSA. THE CURRENT AND FAILURE MILEAGES WERE 95,000. UPDATED 01-14-08. *KB THE CONSUMER STATED THE REPAIR SHOP REPAIRED SEVERAL FORD'S WITH LESS MILEAGE AND SAME DEFECT. UPDATED 01/14/08 *TR
DRIVER FRONT SHOCK AND STRUT BROKE AND BLEW THE TIRE. LUCKILY I WAS IN DRIVEWAY JUST LEAVING FOR WORK HAD TO CALL TOW TRUCK TO BRING TO GARAGE FOR REPAIR BEING IT WAS A 2002 VEHICLE THE SCHROAD WAS SUPPOSE TO BE PUT ON THE 2002 VEHICLE AND NEWER, BUT THIS DID NOT HAVE ANYTHING ON IT. SO TIRE BLEW, BUT LUCKILY I WAS NOT GOING 60 MILES A HOUR DOWN THE HWY. WE STILL HAVE THE OLD PARTS FOR PROOF OF DAMAGE. *TR
2002 FORD TAURUS WITH BROKEN REAR COIL SPRINGS AND OTHER PROBLEMS. CONSUMER STATES THE COILS SPRINGS BROKE, TIRES ARE WOBBLING, AND THE BELT TENSIONER LOST POWER STEERING. *KB
WHEN IT RAINS, WATER ENTERS THE VEHICLE ON THE PASSENGER SIDE NEAR THE BLOWER MOTOR. RUGS AND MATS ON RIGHT SIDE OF CAR ARE SATURATED. ALL ATTEMPTS AT STOPPING WATER ENTRY ARE FUTILE. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE REAR SUSPENSION SPRING SNAPPED. AS A RESULT, A JAGGED METAL ROD RUBBED AGAINST THE REAR DRIVER SIDE TIRE AND CAUSED IT TO BLOW OUT. THE VEHICLE WAS NOT BEING DRIVEN WHEN THE REAR SUSPENSION SNAPPED. THE VEHICLE IS CURRENTLY BEING INSPECTED. THE CURRENT AND FAILURE MILEAGES WERE 55,000. UPDATED 12/12/07
ON A RECENT TRIP TO N. CAROLINA WE NOTICED AN ODOR LIKE SOMETHING ELECTRICAL WAS BURNING IN OUR 2002 FORD TAURUS SES. SHORTLY AFTER THAT THE A/C BLOWER WOULD ONLY WORK ON THE HIGHEST SPEED AND WE COULD HEAR A SQUEAKING NOISE BEHIND THE DASHBOARD. WE HAD THE CAR REPAIRED AT A PRIVATE REPAIR SHOP IN N.C. THEY HAD TO REPLACE A RESISTOR AND THE BLOWER MOTOR. ON SEVERAL OCCASIONS OVER THE LAST 3 OR 4 YEARS WE HAVE FOUND THE PASSENGER SIDE FLOOR CARPET WET AFTER A RAINSTORM. WE DIDN'T NOTICE THIS OFTEN BECAUSE THE CAR IS GARAGED MOST OF THE TIME. I AM CONCERNED THAT IF THE WATER LEAK CAUSED THE ELECTRICAL SHORT THE FIRST TIME IT WILL ONLY HAPPEN AGAIN. I WOULD LIKE TO THINK THAT FORD MOTOR CO. WOULD WANT TO REPAIR THE ROOT CAUSE OF THIS FAILURE WHICH IS OBVIOUSLY A MANUFACTURING ISSUE. A FIRE COULD VERY WELL HAVE STARTED IN THIS AUTOMOBILE. OR WILL FORD WAIT UNTIL SOMEONE IS HURT? *JB
BLOWER MOTOR WENT OUT DUE TO WATER COMING IN FROM UNDER HOOD ON 2002 FORD TAURUS. COST $500.00 TO REPAIR AND WAS NO FAULT OF MINE. *TR
BLOWER FAN ONLY RUNS ON HIGH SETTING, PASSENGER FLOOR GETS WET SOMETIMES. READ ABOUT THIS BEING A COMMON PROBLEM WITH FORD TAURUS', MINE IS A 2002. *JB
BROKEN FRONT AND REAR COIL SPRINGS. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 5 MPH, THE CONTACT HEARD A LOUD NOISE AND THE VEHICLE STOPPED. THE ROAD CONDITIONS WERE NORMAL. THE VEHICLE WAS TOWED TO THE REPAIR SHOP AND THE MECHANIC STATED THAT THE PASSENGER SIDE FRONT COIL SPRING FAILED. THE COIL SPRING PUNCTURED THE TIRE. THE CURRENT AND FAILURE MILEAGES WERE 60,000. UPDATED 12/27/07 *LJ THE DEALER STATED ALSO REPAIRED THE AB SENSOR ASSEMBLY. UPDATED 12/12/07 *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP FOR REGULAR MAINTENANCE. THE MECHANIC STATED THAT THE PASSENGER SIDE REAR COIL SPRING CRACKED. THE CURRENT AND FAILURE MILEAGES WERE 70,000. UPDATED 11/1/07 *TR
WHILE DRIVING PASSENGER SIDE REAR SPRING BROKE IN STRUT ALSO DAMAGING TIRE. VEHICLE HAS 50,981 MILES. HAVE AN APPOINT ON 9/18/2007 TO REPLACE BOTH REAR STRUTS & ALIGNMENT DONE. *JB
FORD HEATER AUTOMOBILE: FORD TAURUS, 2002, MILEAGE: 54,700 SUBJECT: DESIGN DEFECT, HEATER MOTOR INSTALLATION BACKGROUND: AIR INTAKE FOR THE HEATER AND AIR CONDITIONING SYSTEM IS LOCATED BETWEEN THE HOOD AND THE FRONT WINDSHIELD. RAIN FLOWS INTO THIS AREA AND PASSES INTO THE HEATER DUCTING. SOME OF THIS WATER FLOWS INTO THE PLASTIC HOUSING FOR THE BLOWER MOTOR CAUSING EARLY FAILURE. POTENTIAL HAZARD: EARLY FAILURE OF THE MOTOR MAY RESULT IN THE INABILITY OF THE VEHICLE HEATING SYSTEM TO REMOVE CONDENSATION FROM THE INTERIOR OF THE WINDSHIELD. IN ADDITION, THE FAILURE OF THE HEATING SYSTEM DURING COLD WEATHER WOULD NOT MELT SNOW AND ICE THAT MAY ACCUMULATE ON THE WINDSHIELD. PROBLEM: THE BLOWER MOTOR IS LOCATED UNDER THE RIGHT HAND DASHBOARD HOUSED IN A MOLDED PLASTIC ASSEMBLY. THIS LOCATION IS ONE OF THE LOWEST POINTS IN THE HEATING SYSTEM THEREFORE WATER ACCUMULATES IN THE MOTOR HOUSING PLASTIC ASSEMBLY SUBMERGING THE REAR ONE-THIRD OF THE MOTOR IN WATER. THIS RESULTS IN EARLY FAILURE OF THE MOTOR DUE TO WATER CONTAMINATION, AS THERE IS NOT A PROVISION TO DRAIN WATER FROM THE PLASTIC HOUSING. COMMENTS: THIS IS A KNOWN ENGINEERING DEFECT AS FORD SEALED THE HOUSING WITH A RUBBERIZED COMPOUND TO PREVENT WATER FROM THE HEATING SYSTEM FLOWING ONTO THE FLOOR. CORRECTIVE ACTION: MANDATE FORD MOTOR COMPANY TO RECALL THE 2002 FORD TAURUS AND OTHER YEARS AND MODELS WITH A SIMILAR SYSTEM TO INSTALL A DRAIN IN THE HEATER MOTOR PLASTIC HOUSING IN ORDER TO DRAIN THE WATER FROM THE ASSEMBLY
I'VE NOTICED ON A FEW OCCASIONS THAT MY PASSENGER FLOOR BOARD WOULD BE WET; MY FAN BLOWER MOTOR STOPPED WORKING; I WENT TO A LOCAL GARAGE TO HAVE IT FIXED AND WHEN I LEFT I REALIZED THAT THE FAN ONLY WORKED ON HIGH. I CALLED THE GARAGE AND WAS ADVISED THAT I WILL NOW NEED A RESISTOR REPLACEMENT.
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 20 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT'S VEHICLE INSTANTLY CAUGHT FIRE AND WAS DESTROYED. THE AIR BAGS FAILED TO DEPLOY. HIS HEAD SLAMMED INTO THE STEERING WHEEL AND CAUSED SERIOUS HEAD INJURIES. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CAUSE OF THE FIRE HAS NOT BEEN DETERMINED. THE VIN WAS UNKNOWN. THERE IS NO CURRENT MILEAGE BECAUSE THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 57,000.
I HAVE A 2002 FORD TAURUS AND AS I WAS DRIVING TODAY I SUDDENLY SMELLED SOMETHING BURNING (ELECTRIC WIRES ETC.) THEN THE BLOWER MOTER STARTTED RATTALING AND RUNNING AT VERY LOW SPEED. THEN I TURNED OFF THE AC BLOWER MOTOR. I HAVE HEARD FROM OTHERS THAT WATER LEAK IN THE DASH BOARD HAVE CAUSED OTHER MOTOR BLOWERS TO GO BAD. I SUSPECT THE SAME ISSUE. I HAVEN'T CHECKED IT FURTHER YET. I AM NOT SURE IF THIS COULD CASUE FIRE. BUT I AM KEEPING MY BLOWER MOTOR TURN OFF. BURNING SMELL WAS VERY STRONG. *JB
2002 FORD TAURUS WAGON, REAR SUSPENSION COIL SPRING BROKE WHILE SITTING IN DRIVEWAY. WOW, THANK GOD WE WERE NOT DRIVING WITH THE KIDS IN THE CAR. *TR
2002 FORD TAURUS. FRONT LEFT COIL SPRING BROKE AND PUNCTURED THE TIRE. *TR
WATER LEAKS IN CABIN ON PASSENGER SIDE. THIS WILL BE THE THIRD TIME TAKING IT IN AND NOT REALLY BEING REPAIRED PROPERLY. IT IS A 2002 TAURUS BOUGHT BRAND NEW. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE PARKED HE HEARD A LOUD BANG THEN NOTICED THAT THE FRONT COIL SPRING PUNCTURED THE TIRE AND CAUSED A FLAT. THE DEALER STATED THAT THERE IS A RECALL THE FRONT COIL SPRINGS (NHTSA CAMPAIGN ID# 04V332000) ON THE 2001 FORD TAURUS BUT NOT FOR THE 2002. THE CONTACT FELT HIS VEHICLE SHOULD BE INCLUDED AS PART OF THE RECALL. THE PURCHASE DATE OF THE VEHICLE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 60,000.
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 5MPH OUT OF THE GARAGE THE FRONT COIL SPRINGS SHEERED AND SPLIT IN HALF. THE SHARP EDGE OF THE FRONT COIL SPRING CUT INTO THE RIGHT FRONT PASSENGER TIRE. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THE MECHANIC STATED THAT THEY NEEDED TO REPLACE TWO FRONT COIL SPRINGS. THE DEALER WHERE THE VEHICLE WAS PURCHASED ADVISED HIM THAT HIS EXTENDED WARRANTY EXPIRED. THE VEHICLE WAS REPAIRED AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS 43,400 AND THE CURRENT MILEAGE WAS 45000.
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE FRONT COIL SPRINGS FAILED AND PUNCTURED THE TIRES. THROUGH ONLINE RESEARCH, HE DISCOVERED THAT MANY OTHERS EXPERIENCED THE SAME FAILURE. THE CONTACT PERFORMS MECHANICAL WORK AND WILL REPAIR THE VEHICLE HIMSELF. THE FAILURE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 145,000.
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP FOR A TIRE ROTATION. THE MECHANIC NOTICED THAT THE VEHICLE WAS LOWER ON THE PASSENGER SIDE REAR AND STATED THAT THE REAR COIL SPRINGS WAS BROKEN. THE CURRENT AND FAILURE MILEAGES WAS 58,486. THE CONSUMER STATED THIS IS THE SECOND COIL SPRING THAT HAS FAILED. THE FIRST TIME THE FRONT COIL SPRING BROKE WHILE DRIVING AND RIPPED THE INSIDE OF THE TIRE. UPDATED 09/06/07 *JB
TL*THE CONTACT OWNS A 2002 FORD TAURUS. HE NOTICED THAT DRIVER SIDE FRONT COIL SPRING WAS BROKEN. THE VEHICLE WAS TOWED TO THE DEALER AND THE THEY FOUND THAT THE REAR COIL SPRINGS WERE ALSO BROKEN. THE DEALER REPLACED THE COIL SPRINGS, STRUTS AND STRUTS BEARING. THE MANUFACTURER WOULD NOT REIMBURSE FOR THE COST OF THE COIL SPRINGS. THE CURRENT MILEAGE 95,600 AND THE FAILURE MILEAGE WAS 94,719. UPDATED 02-01-08 *BF THE CONSUMER STATED THE COST OF REPAIR WAS AT TUNE OF $1,246.00. UPDATED 02/01/08 *TR
I PURCHASED A 2002 FORD TAURUS SEL NEW FROM SUNNYSIDE FORD IN HOLDEN, MA IN OCT OF 2002 WITH 6 YEAR 60K MILE WARRANTY PLAN. THE VEHICLE CURRENTLY HAS 54,000 MILES ON IT AND HAS NOT BEEN ABUSED AND IS DRIVEN ONLY BY MY WIFE AND I. A LEFT REAR COIL SPRING SNAPPED ABOUT A YEAR AGO AND WAS REPLACED BY DEALER UNDER EXTENDED WARRANTY. WITH A $50 CO PAY BY ME. TODAY 07/31/07 THE RIGHT FRONT COIL SPRING SUDDENLY SNAPPED. CAR HAD TO BE TOWED TO SUNNYSIDE FORD WHO IS ONCE AGAIN MAKING REPAIRS WITH MY $50 CO PAY UNDER EXTENDED WARRANTY. IT IS HIGH TIME THAT FORD MOTOR CO RECALL THESE DANGEROUS 2002 MODEL YEAR TAURUS WITH DEFECTIVE FRONT AND REAR COIL SPRINGS BEFORE PEOPLE ARE KILLED. I AM LUCKY THAT I WAS NOT TRAVELING AT HIGH SPEED WHEN MY SPRINGS SNAPPED. I HAVE READ MANY ACCOUNTS OF THIS PROBLEM ON THE INTERNET OF THESE SPRINGS SNAPPING SUDDENLY AND PUNCTURING TIRES ON 2002 TAURUS. *TR
2002 FORD TAURUS SE FRONT DRIVERS SIDE SPRING SNAPPED. THIS WAS RECALLED IN 1999-2001 FORD TAURUS'S WITH THE SAME PROBLEM BUT NOT THE 2002. I HAVE SEEN MANY COMPLAINTS ABOUT THIS WHEN I GOOGLED THE PROBLEM. PLEASE HELP!! *I COULDN'T FIND FORD ON THE MANUFACTURE SECTION, SO I SELECTED CHRYSLER TO PROCEED. *JB
TL*THE CONTACT'S FRIEND OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT EVERYTIME HIS FRIEND TOOK HIS VEHICLE TO GET INSPECTED, THE CHECK ENGINE LIGHT ILLUMINATED. THE CAUSE OF FAILURE WAS DUE TO A LEAK IN THE EVAPORATION EMISSIONS CONTROL. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 87,000 AND FAILURE MILEAGE WAS 40,000.
I OWN A 2002 FORD TAURUS STATION WAGON THAT THE FRONT COIL SPRING BROKE WHEN BACKING OUT. I HEARD A NOISE AND THAN AN EXPLOSION WHEN THE FRONT TIRE BLEW OUT. THIS WAS THE SAME FAILURE FORD HAD RECALLS FOR 1999 AND 2000 MODELS AS I HAD THOSE CARS. I EMAILED FORD , AND THEY SAID GO TO THE DEALER OR FIX IT YOURSELF. I SPOKE TO A LOCAL DEALER, WHO KNEW OF THE PROBLEM BUT SAID NO RECALLS ON THIS PROBLEM FOR MY CAR. I HAVE SINCE HEARD THIS STORY FROM MANY PEOPLE WHO KNEW OTHERS WHO HAD THE SAME FAILURE. I COULD ONLY IMAGINE WHAT WOULD HAPPEN AT 65 MPH DRIVING DOWN THE HIGHWAY. HOW MANY PEOPLE HAVE TO DIE OR BE INJURED BEFORE FORD WAS MADE TO REACT. QUALITY ONE WHAT A JOKE. *AK
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD BANG. THE VEHICLE APPEARED TO BE LOWER ON THE DRIVER SIDE. THE DEALER STATED THAT THE VEHICLE NEEDED NEW COIL SPRINGS ON BOTH SIDES. THE CURRENT AND FAILURE MILEAGES WERE 70,000.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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