2002 Ford Taurus complaints

ELECTRICAL PROBLEM - CERTAIN LIGHTS STAY ON, OTHERS TOGGLE ON AND OFF, AUTOMATIC DOOR LOCKS COME ON AND GO OFF REPEATEDLY WITHOUT NOTICE OR CAUSE. FORD RECALLED VEHICLE AND SAID IT WAS REPAIRED ID#04V106000 AT THAT TIME (A COUPLE YEARS AGO NOW) AT THE TIME THE CAR WAS NEW AND HAD NOT SHOWN ANY PROBLEMS YET. (IT IS POSSIBLE THE DEALER DID NOT ACTUALLY DO REPAIR AS ADVISED) FORDS RECALL # 04S12 OTHER STRANGE THINGS ARE HAPPENING WITH VARIOUS ELECTRICAL ITEMS, THE INDICATOR LIGHTS IN THE DASH LIGHT UP WITHOUT NOTICE SAYING DOORS ARE OPEN OR TRUNK. *TR

WHILE BACKING OUT OF A PARKING SPOT, I HEARD A POP AND NOTICED THE FRONT END WAS LEANING. WHEN I LOOKED OUT THE DOOR, I CONCLUDED IT AS A FLAT TIRE. LATER THE TOWING COMPANY STATED IT WAS DUE TO THE FRONT DRIVER'S SIDE SPRING BREAKING AND PUNCTURING THE TIRE. THE SPRING, MOUNT, AND STRUT ALL HAD TO BE REPLACED. FORD MOTOR COMPANY WAS NOTIFIED AND STATED THAT MY VEHICLE WAS NOT ON ANY RECALLS. (APPROX. MILEAGE 107,000) WITHIN THE PAST 2 MONTHS, BOTH REAR SPRINGS BROKE AS WELL. *TR

TL*THE CONTACT 2002 FORD TAURUS SE. THERE WAS A LOUD NOISE OUTSIDE OF THE VEHICLE WHEN THE CONTACT STARTED IT. THE DRIVER INSPECTED THE VEHICLE AND OBSERVED THAT THE FRONT DRIVER SIDE COIL SPRING WAS BROKEN WHICH PUNCTURED THE TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE CONTACT HAD CONCERN OF THE POTENTIAL SAFETY HAZARD. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 105,000.

VEHICLE WAS RUNNING FINE. NEXT DAY, NO HEAT. I HAD A MECHANIC BACKFLUSH THE LINE AFTER WHICH I WAS ABLE TO GET SOME(VERY LITTLE) HEAT FOR ABOUT 1 MONTH JUST TO GET ME THROUGH THE WINTER. FOLLOWING YEAR, I HAD TO HAVE THE VEHICLE BACKFLUSHED AGAIN. SAME RESULTS, BUT NOW THE AC IS STAYING ON WITH THE VENT ON AND I HAVE NO HEAT ANY WHERE BUT AT THE FLOOR BOARDS AND THAT IS VERY LITTLE TO NONE. A MECHANIC ADVISED ME THAT IT IS THE HEATER CORE AND WILL NEED TO BE REPLACED. OTHER COMPLAINTS ON THE HEATER CORE SOUND TO BE A RESULT OF AN INCIDENT I HAD: WHEN I BOUGHT THIS VEHICLE, I HAD A PROBLEM WITHIN 30 DAYS OF OWNERSHIP WHERE WATER WAS LEAKING UNDER THE HOOD FROM OUTSIDE. I WAS CHARGED FOR REPLACING A FAULTY COWLICK. THE DEALERSHIP TOLD ME THAT THIS PROBLEM WOULD CONTINUE TO HAPPEN WEEKLY WHEN THE CAR GOT WET IF THE COWLICK WAS NOT REPLACED. WHEN I QUESTIONED HOW THIS WAS POSSIBLE THAT I HAD THIS PROBLEM AND THEY NEVER HAD TO REPLACE THIS PART BEFORE; I WAS TOLD THE VEHICLE NEVER GOT WET WHILE IN THEIR OWNERSHIP,(OPEN LOT WITH NO GARAGES TO PROTECT VEHICLES FROM RAIN). I HAD TO PAY OUT OF POCKET TO HAVE THE PART REPLACED. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. HE STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE THE DRIVER SIDE FRONT COIL SPRING BROKE AND CUT THE TIRE. THE VEHICLE IS AT HIS RESIDENCE. THE DEALER WAS CONTACTED AND THEY STATED THAT THERE WERE NO RECALLS FOR HIS VEHICLE. THE VEHICLE WILL BE REPAIRED AT THE OWNERS EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 125390.

LEFT FRONT COIL SPRING BROKE ON MY 2002 FORD TAURUS SEL ABRUPTLY WHILE DRIVING DOWN A CLEAR WINTER ROAD RESULTING IN BOTH FRONT COIL SPRINGS NEEDING TO BE REPLACED ALONG WITH A SWAY BAR LINK. SO FAR NO OTHER DAMAGE TO THE TIRES, STRUTS, VEHICLE, OR OCCUPANTS IS APPARENT. I AM BEING CHARGED FOR THE REPAIRS, PLUS TOWING, AND RENTAL CAR WHILE MY CAR SITS IN THE GARAGE FOR 5 DAYS OVER THE WEEKEND WAITING FOR PARTS. I SEE THERE IS A RECALL ON TAURUS FOR COIL SPRINGS UP TO THE 2001 MODEL YEAR AND THAT MANY OTHER PEOPLE INDICATE COIL SPRING FAILURE ON MODEL YEAR 2002 AND 2003 TAURUS. WHY IS THE RECALL NOT EXTENDED TO COVER THESE MODEL YEARS? *TR

IN THE SUMMER OF 2009 MY 2002 FORD TAURUS WAS TAKEN TO THE SHOP FOR BRAKE ISSUES. WHILE THERE, THE CAR'S BACK SPRINGS WERE FOUND TO BE BROKEN. TO REPAIR THIS PROBLEM NEW PARTS WERE REQUIRED AND SUBSEQUENTLY BOUGHT AND REPLACED IN MY CAR. RECENTLY, IN THE PAST MONTH MY CAR STARTED TO HAVE PROBLEMS WITH THE SUSPENSION AGAIN. WHEN I TOOK IT IN TO THE SHOP THEY TOLD ME THAT THE FRONT SPRINGS WERE BROKEN. AGAIN NEW PARTS WERE REQUIRED TO FIX IT. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THE FRONT SUSPENSION ON THE PASSENGER SIDE HAS FAILED. THE CONTACT ALSO STATED THAT AS SHE MOVED HER VEHICLE INTO THE DRIVEWAY THE SUSPENSION SNAPPED AND RIPPED THE TIRES. THE VEHICLE WAS TOWED TO THE DEALER AND CONTACT WAS TOLD THAT THERE WERE NO RELATED RECALLS OR WARRANTIES. THE FAILURE MILEAGE WAS 60,000.

MY TAURUS EXPERIENCED A STRUT COIL SPRING FAILURE WHICH RESULTED IN THE CUTTING THE INSIDE WALL OF THE RIGHT FRONT TIRE. BOTH STRUTS HAD TO BE REPLACED. IF THIS HAD HAPPENED THE HIGHWAY IT WOULD HAVE BEEN EXTREMELY DANGEROUS. I REPLACED ONE STRUT LAST YEAR SAMETIME AND OTHER THIS WEEK. *TR

BACKED OUT OF GARAGE, FRONT OF CAR SHOOK THEN LEFT FRONT END DROPPED. THE TOW TRUCK DRIVER RETRIEVED A PIECE OF THE BROKEN SPRING OUT OF THE TIRE, WHICH WAS THE CAUSE OF THE PUNCTURE. THIS IS THE ONLY OCCURRENCE UNDER CURRENT OWNERSHIP. TO CORRECT THE PROBLEM, THE CAR HAD TO BE TOWED TO THE GARAGE WHERE THE LEFT FRONT SPRING AND TIRE WERE REPLACED. IN ADDITION, THE SWAY BAR LINK WAS BROKEN WHEN THE SPRING BROKE THEREFORE THIS PART ALSO HAD TO BE REPLACED. THE BLESSING HERE IS THAT THIS DEFECT OCCURRED WHILE BACKING OUT OF MY OWN GARAGE RATHER THAN A HIGHWAY--HENCE GREATLY DECREASING MY RISK OF PERSONAL INJURY. *TR

I WAS PULLING OUT OF A DRIVEWAY IN MY VEHICLE, AND AS I BACKED OUT OF MY PARKING SPOT I HEARD A POPPING NOISE. BY THE END OF THE DRIVEWAY I KNEW THERE WAS SOMETHING WRONG, SO I GOT OUT TO CHECK. THE FRONT LEFT SPRING ON MY 2002 FORD TAURUS HAD BROKEN AND SLICED MY TIRE OPEN, CAUSING THE POPPING NOISE I HAD HEARD. AS A RESULT OF THIS, MY CAR WAS NOT DRIVABLE. MY VEHICLE HAD TO BE TOWED TO A REPAIR FACILITY, AND IT WILL COST $350 FOR A NEW TIRE, NEW SPRINGS, A FRONT END ALIGNMENT AND LABOR. HAD I BEEN TRAVELING ON AN EXPRESSWAY GOING 70 MPH THIS COULD HAVE BEEN FATAL. *TR

WINDSHIELD DEVELOPS A LEAK PASSENGER SIDE. I'VE HAD THE BLOWER MOTOR REPAIRED AND THE WINDSHIELD RE-SEALED BUT IS LEAKING AGAIN. WATER PUDDLES IN THE PASSENGER FLOOR. HEATER LOOSES HEAT WHEN BLOWER SPEED IS TURNED UP, THINK THIS MAY BE RELATED TO WATER ISSUE AS WELL. HOPE SOMETHING CAN BE DONE THE WINDSHIELD IS GETTING LOOSE AND DANGEROUS. *TR

I HAVE A 2002 FORD TAURUS. WHILE BACKING OUT OF THE DRIVEWAY, THE LEFT FRONT COIL SPRING BROKE AND RIPPED APART THE WHOLE FRONT TIRE. THE CAR WAS UNDRIVEABLE AND HAD TO BE TOWED TO A GARAGE. I WAS TOLD BY THE MECHANICS THAT THIS IS A PRETTY COMMON PROBLEM WITH 2002 TAURUS AND THAT THE FRONT STRUT ASSEMBLY HAD TO BE REPLACED ON BOTH SIDES AND ALSO SWAY LINK INSTALLED. TOTAL COST FOR LABOR, PARTS AND TOWING WAS $910.54 PLUS THE COST OF A NEW TIRE. THE MECHANIC ALSO SAID THAT I WILL NEED A WHEEL ALIGNMENT. THE BROKEN COIL SPRING LOOKED BRAND NEW AND WAS NOT RUSTED. I,M LUCKY THIS HAPPENED IN THE DRIVEWAY AND NOT WHEN THE CAR WAS BEING DRIVEN 65 MPH DOWN THE HIGHWAY. WHEN I CALLED FORD MOTOR CO. THEY SAID THAT THERE IS NO RECALL ON BAD COIL SPRINGS FOR 2002 FORD TAURUS. I CHECKED THE INTERNET AND FOUND ALOT OF COMPLAINTS ABOUT BROKEN COIL SPRINGS ON THE 2002 TAURUS AND FEEL THIS IS A SAFETY ISSUE BECAUSE THE BROKEN COIL SPRING WILL IMMEDIATELY RIP APART THE FRONT TIRE AND COULD CAUSE SERIOUS INJURY IF TRAVELING ON A HIGHWAY. *TR

BOTH FRONT COIL SPRINGS BROKE AT DIFFERENT TIMES AND PUNCTURED THE SIDE OF THE TIRES (UNFIXABLE). THE CAR WAS NOT MOVING IN EITHER CASE. *TR

2002 FORD TAURUS - FRONT STRUT AND COIL SPRING FAILURE. ON 12/31/09 AS I WAS BACKING OUT OF DRIVEWAY THE RIGHT FRONT COIL STRUT SPRING SNAPPED AND PUNCTURED THE TIRE. (TIRE WAS 6 MOS OLD WITH ONLY ABOUT 9000 MILES OF USE) I HAD THE VEHICLE SERVICED AT A LOCAL MECHANIC SHOP THEN ON THE SAME DAY AND WITHIN HOURS OF FIRST EVENT AS I WAS BACKING UP THE LEFT SPRING SNAPPED AND PUNCTURED THE NEW TIRE I HAD JUST PURCHASED. I HAD PURCHASED TWO NEW TIRES SINCE I HAD TO CHANGE THE TIRES AS A PAIR. I NOW HAVE HAD TO PURCHASE A THIRD NEW TIRE TO REPLACE THE NEW ONE ON LEFT SIDE THAT WAS PUNCTURED IN THE SECOND INCIDENT. THE BREAK POINT OF BOTH SPRINGS IS IDENTICAL TO THE POINT WHERE THE SPRING BROKE THE METAL IS SNAPPED IDENTICALLY IN THE EXACT SAME SPOT ON EACH SPRING AND THE FRACTURE LINE AT THE BREAK POINT IS THE EXACT SAME ON EACH BROKEN PIECE. I HAVE SAVED THE PIECES OF THE SPRING. I FIND IT VERY SUSPECT THAT THE SPRINGS WOULD SNAP WITHIN HOURS OF EACH OTHER AT THE EXACT SAME SPOT ON EACH SPRING. ALL TOLD THE DAMAGES INCURRED WILL AMOUNT TO OVER $600. I AM EXTREMELY FORTUNATE THAT THIS DID NOT OCCUR WHILE DRIVING AS JUST A DAY PRIOR I HAD RETURNED HOME ON A 250 MILE HIGHWAY TRIP. *TR

I WENT TO BUY NEW TIRES FOR MY SON'S 2002 TAURUS TODAY. I WAS INFORMED FROM THE TECH AT THE TIRE STORE THAT THE PASSENGER COIL SPRING WAS BROKEN. I TOLD HIM TO REPLACE BOTH FRONT COIL SPRINGS AND STRUT MOUNTS. THE REPAIRS ARE GOING TO BE IN THE NEIGHBORHOOD OF $840.00. I WILL HAVE THE EXACT PRICE COME MONDAY. IN THE MEAN TIME, I WAS LOOKING THROUGH THIS SITE AND WAS BLOWN AWAY BY THE NUMBER OF COMPLAINTS ON THIS ISSUE. I CAN'T BELIEVE THAT THIS AGENCY OR FORD HAS NOT DONE ANYTHING IN REGARDS TO IT. I AM GOING TO COMPLAIN TO THE FORD DEALER COME MONDAY AND HOPE TO GET THE BALL ROLLING FOR A RECALL. *TR

FRONT COIL SPRING ON 2002 TAURUS SHEARED AND BROKE. THIS RESULTED IN THE BROKEN COIL TO SLIP OVER THE COMPRESSION BRACKET, AND PUNCTURE THE FRONT TIRE. FORTUNATELY THIS OCCURRED AS I APPROACHED MY DRIVEWAY AS COMPARED WITH THE CONSEQUENCES HAD I BEEN ON THE FREEWAY. THE LOCAL FORD DEALER SAID THEY HAVE SEEN THIS PROBLEM NUMEROUS TIMES BUT ALSO SAID THAT FORD HAS NOT ACKNOWLEDGED THE DEFECT AND WOULD NOT BE COVERED BY FORD. *TR

BROKEN COIL SPRINGS FRONT AND REAR ON A 2002 FORD TAURUS. RESULTING IN PUNCTURED TIRES IN BOTH CASES. THEY BROKE WITHIN 7 MONTHS OF EACH OTHER. LIVING IN MASS. *TR

TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE REVERSING HE HEARD A LOUD BANG, AND THEN THE TIRE WENT FLAT. UPON INSPECTION HE NOTICED THAT THE COIL SPRINGS HAD FRACTURED. WHILE BEING TOWED THE DRIVER-SIDE TIRE AND COIL SPRING FRACTURED. THE DEALER WAS CONTACTED AND THEY STATED THAT THERE WERE NO RECALLS FOR HIS VEHICLE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED AT THE OWNERS EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 80000.

TL* THE CONTACT OWNS A 2002 FORD TAURUS. HE HEARD A LOUD BANG WHILE PARKING THE VEHICLE. LATER, HE ATTEMPTED TO REVERSE THE VEHICLE OUT OF THE DRIVE-WAY,BUT IT WOULD NOT RESPOND. UPON VEHICLE INSPECTION HE NOTICED THAT THE COIL HAD FRACTURED AND THEN PUNCTURED THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TOWED TO A LOCAL SERVICE DEALER AND HE WAS ADVISED THAT HIS MODEL YEAR WAS EXCLUDED FROM RECALL CAMPAIGN ID NUMBER 04V332000(SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). ADDITIONALLY THE POWER STEERING PUMP FAILED ON HIS VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 115,000. UPDATED 01/26/10 *BF UPDATED 01/26/10.*JB

TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE REVERSING OUT OF THE GARAGE, THE FRONT COIL SPRING FRACTURED, AND THEN PUNCTURED A WHOLE IN THE TIRE. SHE CALLED THE DEALERSHIP IN REFERENCE TO RECALL NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). SHE WAS ADVISED THAT SINCE HER VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM THE RECALL, SHE WAS INELIGIBLE FOR A FREE REMEDY. NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 198,000.

WATER LEAKS INTO THE HEATER BLOWER BOX WHEN RAINING AND THEN TO THE PASSENGER SIDE FLOOR INSIDE THE CABIN. THE WATER HAS SHORTED OUT THE BLOWER MOTOR RESISTOR AND THE BLOWER MOTOR. THIS ALSO CAUSED RUST TO FORM ON THE FAN, THE MOTOR AND RESISTOR PACK. *TR

MY WIFE WAS BACKING OUR 2002 TAURUS FROM OUR GARAGE WHEN SHE HEARD A LOUD EXPLOSION FROM THE FRONT OF THE CAR. WE DISCOVERED THAT THE LEFT COIL SPRING HAD BROKEN AND ALSO PUNCTURED OUR TIRE. REPLACEMENT OF THE SPRINGS, STRUTS AND TIRES COST OVER $1,000. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING, THE CONTACT HEARD A LOUD NOISE. HE STOPPED THE VEHICLE AND OBSERVED THAT THE TIRE WAS FLAT. THE TIRE BECAME FLAT AS A RESULT OF A FAULTY FRONT COIL SPRING ON THE DRIVERS SIDE OF THE VEHICLE. FORD MOTOR COMPANY STATED THAT THEY WERE NOT AWARE OF THE FAILURE IN ANY OF THE 2002 FORD VEHICLES. THE CURRENT MILEAGE IS 53,469 AND THE FAILURE MILEAGE WAS 53,457. UPDATED 01/06/10 *BF UPDATED 01/07/10.*JB

TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE EXITING A PARKING SPACE HE NOTICED THAT HIS DRIVER-SIDE REAR TIRE WAS FLAT. A MECHANIC CAME TO INSPECT THE VEHICLE, AND CONCLUDED THAT THE COIL SPRING HAD FRACTURED AND PUNCTURED A WHOLE TROUGH THE TIRE. HE CONTACTED THE DEALER. A TECHNICIAN STATED HIS MODEL YEAR WAS EXCLUDED FROM RECALL # 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 104,000.

2002 FORD TAURUS FRONT DRIVER SIDE SPRING BROKE IN HALF AND SHREDDED THE INNER WALL OF THE TIRE. *TR

2002 FORD TAURUS, LEFT REAR COIL SPRING BROKE. PUNCTURED REAR TIRE. COIL SPRING AND TIRE REMOVED AND REPLACED. BROKEN COIL SPRING IS IN MY POSSESSION. *TR

LAST WEEK A FRONT COIL ON MY TAURUS FRACTURED--VERY LIKELY DUE TO INADEQUATE CORROSION PROTECTION--AND PROTRUDED INTO MY TIRE--SHREDDING THE SIDEWALL OF THE FRONT LEFT TIRE. IF WE HAD BEEN DRIVING AT A HIGHER SPEED, THIS WOULD LIKELY HAVE LEAD TO SERIOUS INJURY OR DEATH TO MYSELF, MY WIFE, OR MY 9 MONTH OLD CHILD. I HAVE BEEN UNABLE TO OBTAIN PROPER GUIDANCE AS TO IF FORD MOTOR COMPANY WILL INCLUDE MY VEHICLE IN ITS CUSTOMER SATISFACTION PROGRAM 03M02--OR ANY OTHER PROGRAM THAT PROVIDED FOR EXTENDED WARRANTY COVERAGE OF THE FRONT COIL SPRINGS FOR CERTAIN 2000-2003 FORD VEHICLES DUE TO MANUFACTURING DEFECT. A CURSORY SEARCH OF THE INTERNET--SPECIFICALLY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S (NHTSA) WEBSITE--UNCOVERED THAT THIS IS A WIDESPREAD PROBLEM --AS EVIDENCED BY FORD'S RECALL OF TAURUS'S FROM 1999-2001. *TR

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE DRIVER-SIDE FRONT SPRINGS FRACTURED WHILE REVERSING OUT OF A PARKING SPACE AT 4 MPH. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE TECHNICIAN DISCOVERED THAT THE PASSENGER REAR SPRINGS HAD FRACTURED ALSO. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 55,000.

DROVE CAR OVER 110 MI, PARKED THE CAR, NEXT MORNING, NOTED THAT TIRE WAS FLAT DUE TO BROKEN COIL SPRING. I LIVE IN WESTERN NEW YORK WHERE ROADS ARE TREATED BY SALT. I WAS INFORMED BY FORD DEALER THAT THESE CONDITIONS MOST LIKELY CAUSED FRONT PASSENGER COIL SPRING TO BREAK AND PUNCTURE THE FRONT TIRE SIDEWALL WHICH WAS NOT REPAIRABLE. (POLICE NOTIFIED DUE TO ALTERNATE PARKING RESTRICTION. VEHICLE REQUIRED TOW.) *TR

TL* THE CONTACT OWNS A 2002 FORD TAURUS . WHILE REVERSING THE VEHICLE SHE HEARD A LOUD NOISE COMING FROM THE DRIVER-SIDE. UPON FURTHER INSPECTION SHE NOTICED THAT THE COIL SPRING HAD FRACTURED, WHICH SUBSEQUENTLY PUNCTURED A HOLE IN THE TIRE, CAUSING IT TO BECOME FLAT. THE DEALER WAS NOTIFIED, AND SHE WAS ADVISED THAT IT WOULD COST BETWEEN 400.00 TO 1500.00 TO REPAIR THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 120000.

1. THE 2002 TAURUS WAS PURCHASED NEW AND WE HAVE HAD NO UNUSUAL INCIDENTS, ACCIDENTS, OR FAILURES. 2. THE 2002 TAURUS WITH LESS THEN 60,000 MILES WAS PARKED WHEN THE REAR SPRING SNAPPED. THE EDGE OF THE SPRING CUT THE REAR TIRE CAUSING THE TIRE TO FAIL. ALL OF THIS HAPPENED WITH THE VEHICLE PARKED AND UNOCCUPIED. YES WE RETAINED BOTH OF THE (FAILED) REAR SPRINGS. 3. WE HAD THE VEHICLE TOED TO THE FORD DEALER. WE HAD BOTH REAR SPRINGS REPLACED. WHEN ASKED IF THERE WAS A DESIGN CHANGE ON THE SPRING ALL WE WERE TOLD WAS TO DRIVE WITH CAUTION. *TR

BOTH MY 1995 AND 2002 FORD TAURUS FRONT COIL SPRINGS SNAPPED IN NORMAL CONDITIONS WHILE PARKED. THIS RELATES TO YOUR ONGOING INVESTIGATION #EA08018. THE TWO REPAIRS COST NEARLY $2000. I HAVE THE '02 BROKEN SPRING. THE FIRST OCCURRENCE, I THOUGHT WAS BAD LUCK - THE SECOND SENT ME TO YOUR WEBSITE WHERE I LEARNED MORE OF THE HISTORY. I HOPE YOU CAN PUSH FORD TO DEAL WITH ALL THE SNAPPED COIL SPRINGS. IT'S JUST SHODDY QUALITY CONTROL. YOUR ONLINE FORMS ALLOWS FOR THE ENTRY OF JUST ONE OF MY VEHICLES. IF YOU WANT THE VIN FOR THE OLDER ONE, LET ME KNOW. *TR

THE BLOWER IN MY 2002 FORD TAURUS WORKS INTERMITTENTLY. THERE IS ALSO WATER ON THE FLOOR BOARD ON THE PASSENGER SIDE WHICH I SUSPECT HAS SOMETHING TO DO WITH THE PROBLEM. *TR

I AM SEEKING INFO ON MY 2002 FORD TAURUS WAGON. I HAD A MAINE STATE INSPECTION ON 10/28/09 AND PASSED.THIS WAS DONE AT VIP AUTO PARTS IN SCARBOROUGH, MAINE. I DROVE 10 MILES TO MY DAUGHTERS HOME ON THE MAINE TURNPIKE AT 65 MPR. WHEN I LEFT AND STARTED THE CAR THE LEFT FRONT TIRE BLEW UP, SOUNDING LIKE A SHOTGUN HAD BEEN DISCHARGED. L CALLED A TOWING COMPANY AS THE CAR WOULD NOT FORWARD OR BACK. I ASKING IF I AM ENTITLED TO REIMBURSEMENT THRU FORD? I CERTAINLY BELIEVE I SHOULD AS I HAVE BEEN INFORMED BY FOUR MECHANICS THAT IF THE STRUT/COILS ASSEMBLY HAD LET GO WHILE ON THE TURNPIKE AT 65 MILES PER HOUR MY WIFE AND I WOULD MOST LIKELY HAVE BEEN KILLED. I HAVE ALSO BEEN TOLD THERE HAD BEEN A RECALL FRO THIS CAR FRO THIS ISSUE FOR 1998-2001 FORDS. *TR

WHILE BACKING UP, I HEARD A TERRIBLE NOISE AND THE CAR DROPPED TO THE GROUND. UPON FURTHER INVESTIGATION, THE DRIVER'S SIDE FRONT TIRE WAS FLAT DUE TO THE SPRING BREAKING AND PUNCTURING THE SIDE WALL OF MY TIRE. MY CAR WAS TAKEN TO THE REPAIR SHOP WHERE THEY REPLACED THE SPRINGS, SWAY BAR, STRUTS, AND TIRE. THEY ALSO HAD TO DO A 4 WHEEL ALIGNMENT. THE OLD PARTS ARE NOT AVAILABLE. *TR

2002 TAURUS SES(66,698MILES) RIGHT REAR COIL SPRING FAILURE/BROKEN. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING BETWEEN 5 TO 10 MPH THE FRONT END OF THE VEHICLE DROPPED. UPON FURTHER INSPECTION, HE NOTICED THAT THE FRONT DRIVER SIDE COIL SPRING WAS FRACTURED WHICH SUBSEQUENTLY PUNCTURED THE TIRE. NO REPAIRS WERE MADE. AN AUTHORIZED DEALER WAS NOTIFIED. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 81,000.

BROKEN REAR DRIVER SIDE SPRING PENDING REPAIR YOU PEOPLE HAVE LIMITED YOUR INVESTIGATION IN EA08018 TO ONLY THE FRONT SPRINGS ON THE TAURUS MODELS. THE BACK SPRINGS ARE GARBAGE TOO. THANKS TO YOU '!@#$% BUREAUCRATS, THOUSANDS OF DRIVERS NATIONWIDE ARE BEING SCREWED OUT OF HUNDREDS AND THOUSANDS OF DOLLARS OF REPAIR COSTS. MOST MECHANIC DON'T WANT TO JUST REPLACE THE SPRINGS, THEY WANT TO REPLACE THE STRUTS TOO. THAT ESTIMATED COST IS $1200. SO FAR WE'VE BEEN LUCKY THAT THE ONE SPRING THAT DID BRAKE, DID NOT DO PERIPHERAL DAMAGE, SO FAR. *TR

REAR COIL SPRING BROKE SOMETIME DURING 2006 OR 2007 WHICH CAUSED THE REAR END OF CAR TO SAG AND VEHICLE DID NOT HANDLE AS WELL AFTER WORDS. DURING THE SUMMER OF 2008 MY CAR SLIDE OFF THE HIGHWAY WHILE DRIVING 50MPH DURING A RAIN STORM. I ALWAYS WONDERED IF IT COULD HAVE BEEN DUE TO THE BROKEN COIL SPRING. LUCKILY I WASN'T HURT AND THERE WAS NO ACCIDENT BECAUSE I SLIDE INTO A GRASSY FIELD. THIS FALL 2009 I REPLACED THE REAR STRUTS AND SPRINGS AND NOW MY VEHICLE HANDLES MUCH BETTER. *TR

BACKING OUT OF PARKING SPACE AND FRONT RIGHT COIL SPRING BROKE AND PUNCTURED FRONT RIGHT TIRE. NEEDED TO HAVE BOTH FRONT COIL SPRINGS AND FRONT STRUT ASSEMBLIES REPLACED. ALSO NEEDED NEW TIRE, NEW TIRE VALVE STEM AND WHEEL WEIGHT. KEPT OLD PARTS AND OLD TIRE SHOWING PUNCTURE. *TR

I WAS IN THE MIDDLE OF DRIVING ON THE HIGHWAY WHEN MY CAR JUST STOPPED ACCELERATING AND WOULD NOT GO BACK INTO GEAR. THIS LEFT ME IN THE MIDDLE OF AN OFF RAMP. I TOOK IT TO A TRANSMISSION SPECIALIST AND THE MECHANIC SAYS I NEED A NEW TRANSMISSION. *TR

FORD TAURUS SEL 2002 FRONT COIL SPRING FAILURE. I WAS STOPPED IN FRONT OF A SPEED BUMP TO LET PEOPLE CROSS THE STREET, WHEN I ENGAGED ON THE SPEED BUMP AT VERY LOW SPEED( FOOT OF BRAKE PEDAL) THERE WAS A BIG BANG AND THE FRONT OF THE CAR JUST SPLATTERED ON THE STREET. I KNEW SOMETHING VERY BAD HAD JUST HAPPENED. HALF AN HOUR BEFORE, I WAS ON THE HIGHWAY DOING 70...LUCKY FOR IT DIDN'T HAPPEN THEN... *TR

WATER LEAK INTO PASSENGER SIDE OF PASSENGER COMPARTMENT, RESULTING IN FAILURE OF MULTIPLE ELECTRICAL COMPONENTS, INCLUDING BLOWER MOTOR. REFERENCE NTSB ITEM # 10011149 / SERVICE BULLETIN NBR 031506. *TR

THE FRONT RIGHT COIL SPRING ON MY 2002 FORD TAURUS BROKE AND PUNCTURED MY TIRE WALL. IT HAPPENED WHILE DRIVING ON A SIDE STREET . *TR

WHEN BRAKES ARE APPLIED THE FRONT END AND STEERING WHEEL SHAKE. REPLACED ROTORS AND BRAKE PADS AND FRONT END ALIGNMENT. ONE MONTH LATER FRONT END AND STEERING WHEEL SHAKE WHEN BRAKES ARE APPLIED. REPLACED PARTS AGAIN, AT LEAST 7 TIMES IN THE PAST YEAR AND A HALF. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH OVER A SMALL DIP IN THE ROAD AND HEARD A LOUD NOISE ON THE FRONT END OF THE VEHICLE. THE STEERING WHEEL EXHIBITED A PULLING MOTION. THE FRONT COIL SPRING DISENGAGED, BOUNCED ONTO THE ROAD AND OVER THE VEHICLE. THERE WERE NO INJURES OR DAMAGES. THE DRIVER WAS ABLE TO CONTINUE DRIVING. AN INDEPENDENT TECHNICIAN STATED THAT THE FAILURE WAS CAUSED BY THE FRONT LEFT COIL SPRING. THE VEHICLE WAS REPAIRED. THE CONTACT HAS CONCERNS OF THE SAFETY RISK INVOLVED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 121,000. UPDATED 10/27/09 *BF UPDATED 10/29/09.*JB

ALL FOUR COIL SPRINGS HAVE FAILED ON THIS 2002 VEHICLE. IF THIS WERE TO HAPPEN AT HIGH SPEED A FRONT END FAILURE AND OR PUNCTURED TIRE COULD LEAD TO A SERIOUS ACCIDENT. THE FRONTS FAILED LAST WEEK, THE REARS ABOUT 8 MONTHS AGO. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE MANUFACTURER OF THE TIRES IS BIG O ASPEN AND THE TIRE SIZE IS P215/60R16. THE CONTACT STATED THAT THE TREAD ON THE DRIVER-SIDE FRONT TIRE SEPARATED. SHE HAD THE TIRE REPLACED ACCORDING TO RECALL# 06T027000 (TIRES: TREAD/BELT, TIRE LINE / TIRE). AFTER THE REPAIR THE THREE REMAINING TIRES FAILED IDENTICALLY. THE BLOW OUTS INCREASED HER RISK FOR VEHICLE CRASH. THE TIRE FACILITY DENIED RESPONSIBILITY FOR THE FAILURES, SO SHE HAD TO BEAR THE EXPENSE TO REPLACE THEM. THE DOT NUMBERS OF THE TIRES WERE UNKNOWN. THE FAILURE MILEAGE WAS 53,111. THE CURRENT MILEAGE IS 97,000.

REAR COIL SPRINGS BROKE ON MY 2002 FORD TAURUS SEDAN. DRIVER'S SIDE REAR TIRE DAMAGED. *TR