Page 10 of 29 · complaints 451–500 of 1,426

2002 Ford Taurus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Suspension › Front › Springs › Coil Springs
Filed Feb 26, 201079,437 milesPA

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE LEFT FRONT COIL SPRING BROKE AND CUT THE TIRE WHILE HE WAS DRIVING UP A HILL. THE ENTIRE INSIDE OF THE TIRE HAD SHREDDED AND SEPARATED. THE FORD MANUFACTURER WAS CALLED AND STATED THAT THERE WAS NO WARRANTY OR RECALL FOR THE FAILURE. THE CONTACT HAD TO REPAIR THE VEHICLE HIMSELF. THE FAILURE MILEAGE WAS 79,437. UPDATED 04/13/10. *LJ UPDATED 10/08/10*JB

Suspension › Front
Filed Feb 26, 2010NY

THIS HAPPEN TO MY CAR AND NOW I SEE FIVE OTHERS: 2002 FORD TAURUS FRONT SUSPENSION COMPLAINTS 1 COMPLAINT NUMBER: 10311880 INCIDENT DATE: FEBRUARY 4, 2010 DATE ADDED TO FILE: FEBRUARY 18, 2010 DESCRIPTION OF THE COMPLAINT: LEFT FRONT COIL SPRING BROKE AND RUPTURED LEFT FRONT TIRE, ALSO BROKE LEFT SIDE SWAYBAR END LINK DETAILSDISCUSS IT IN FORUM 2 COMPLAINT NUMBER: 10311202 INCIDENT DATE: FEBRUARY 14, 2002 DATE ADDED TO FILE: FEBRUARY 17, 2010 DESCRIPTION OF THE COMPLAINT: LEFT FRONT SPRING BROKEN WITH PUNCTURE OF TIRE DETAILSDISCUSS IT IN FORUM 3 COMPLAINT NUMBER: 10310960 INCIDENT DATE: DECEMBER 9, 2007 DATE ADDED TO FILE: FEBRUARY 16, 2010 DESCRIPTION OF THE COMPLAINT: MY 2002 TAURUS WAS SITTING IN THE DRIVEWAY WHEN MY HUSBAND HEARD A LOUD BANG. THE COIL SPRING ON THE DRIVERS SIDE BROKE AND PUT A HOLE THE TIRE. THE COST TO GET THE SPRINGS REPLACED AND A NEW TIRE WAS OVER $600.00 DETAILSDISCUSS IT IN FORUM 4 COMPLAINT NUMBER: 10308675 INCIDENT DATE: FEBRUARY 10, 2009 DATE ADDED TO FILE: FEBRUARY 11, 2010 DESCRIPTION OF THE COMPLAINT: CAR WAS PARKED AND PUT INTO REVERSE TO BACK UP IN DRIVE WHEN TIRE EXPLODED. UPON EXAMINATION THE DRIVERS SIDE SUSPENSION SPRING HAD EXPLODED INTO 2 PIECES AND RIPPED INTO TIRE. DETAILSDISCUSS IT IN FORUM 5 COMPLAINT NUMBER: 10308774 INCIDENT DATE: FEBRUARY 10, 2010 DATE ADDED TO FILE: FEBRUARY 11, 2010 DESCRIPTION OF THE COMPLAINT: I WAS DRIVING MY FORD TAURUS 2002 AND THE FRONT LEFT COIL SPRING BROKE RESULTING IN THE BROKEN COIL SPRING PUNCTURI

Suspension › Front › Springs › Coil Springs
Filed Feb 25, 2010139,000 milesOH

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH HE SMELLED RUBBER BURNING AND THE TIRE BECAME FLAT. THE CONTACT ATTEMPTED TO CHANGE THE TIRE AND NOTICED THAT THE COIL SPRING WAS BROKEN. THE CONTACT INFORMED THE MANUFACTURER REGARDING THE COIL SPRING FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WERE NO RELATED RECALLS FOR HIS YEAR, MAKE, AND MODEL REGARDING THE COIL SPRING. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 139,000.

Suspension › Front
Filed Feb 24, 2010149,208 milesWI

MY 2002 FORD TAURUS HAD BOTH FRONT SPRINGS BROKEN, 1 TIRE DESTROYED, DRIVE AXEL DESTROYED AND A STABILIZER LINK DESTROYED. THERE IS A RECALL FOR UP TO 2001 AND WONDER WHY THIS CAR WITH THE SAME PROBLEM WOULD NOT BE COVERED. THIS IS EXTREMELY DISAPPOINTING. *TR

Suspension › Front › Springs › Coil Springs
Filed Feb 24, 2010103,300 milesMI

I HAVE A 2002 FORD TAURUS, WHEN MY 16 YEAR OLD SON WAS DRIVING THE CAR, THE FRONT COIL SPRING BROKE AND BLEW OUT HIS TIRE WHILE HE WAS DRIVING, THIS ALSO HAPPEN TO MY 2000 FORD TAURUS YEARS AGO. I ASSUMED THIS WAS A RECALL DUE TO THE 2000 FORD HAD THE SAME PROBLEMS. I CHECKED AND MY 2002 IS NOT ON THE RECALL LIST FOR THE COIL SPRING BECAUSE YOU CHANGED MANUFACTURES & NOT ENOUGH PEOPLE COMPLAINED ABOUT THIS PROBLEM. I'M NOT IMPRESSED WITH THE FORD TAURUS AT THIS POINT. I HAVE 3 OF THEM 2000, 2002 AND 2007 TAURUS I ALSO HAVE A FORD 500. I HAVE ALWAYS HAD FAITH IN YOUR TAURUSES UNTIL THIS HAS HAPPEN 2 TIMES NOW AND IT IS GOING TO COST ME ALMOST $1000.00 DUE TO THE FACT I NOW SHOULD REPLACE THE STRUTS ALONG WITH THE COIL SPRINGS AND BUY A NEW TIER. I WOULD LIKE TO KNOW WHY JUST BECAUSE YOU CHANGED MANUFACTURED YOU WOULD NOT HONOR A PROBLEM YOU HAVE HAD ON THE FORD TAURUS SEVERAL YEARS IN A ROW. I THANK GOD MY SON WAS NOT DRIVING FAST WHEN THE COIL SPRING BROKE AND BLEW THE TIER OUT, HE IS 16 YEARS OLD WE BOUGHT THIS CAR BECAUSE WE THOUGHT IT WOULD BE A SAFE CAR FOR HIM. *TR

Suspension › Front
Filed Feb 23, 2010143,510 milesMO

MY DAUGHTER'S 2002 FORD TAURUS HAD THE FRONT DRIVER'S SIDE SPRING SNAP OFF AND PUNCTURED HERE NEW TIRE, WHILE BACK OUT OF THE DRIVEWAY. I SEE THERE IS A RECALL UP TO 2001 AND WONDER WHY THIS CAR, WITH THE SAME PROBLEM, WOULD NOT BE COVERED. THIS IS VERY DISAPPOINTING. *TR

Suspension
Filed Feb 23, 201094,000 milesMA

2002 FORD TAURUS. BOTH REAR COIL SPRINGS BROKE DECEMBER 2009 AND JANUARY 2010.. HAD TO HAVE BOTH COILS AND STRUTS REPLACED AND STABILIZER BAR, OVER $2,000. FRONT ONE BROKE AND PUNCTURED/RUINED TIRE FEBRUARY 2010, REQUIRING A TOW TO DEALER MECHANIC. LUCKILY THE FRONT ONE BROKE WHILE IN DRIVEWAY AND NOT WHILE DRIVING. SEEMS A BIT TOO COINCIDENTAL FOR 3 TO BREAK IN SUCH A SHORT TIME. I DON'T FEEL SAFE, SO HAD THE OTHER FRONT ONE REPLACED BEFORE IT SNAPS. ANOTHER OVER $2,000 BILL. *TR

Suspension › Front
Filed Feb 18, 2010107,850 milesKY

LEFT FRONT COIL SPRING BROKE AND RUPTURED LEFT FRONT TIRE, ALSO BROKE LEFT SIDE SWAYBAR END LINK. *TR

Suspension › Front
Filed Feb 17, 201070,290 milesMN

LEFT FRONT SPRING BROKEN WITH PUNCTURE OF TIRE. *TR

Suspension › Front
Filed Feb 16, 2010125,000 miles00

MY 2002 TAURUS WAS SITTING IN THE DRIVEWAY WHEN MY HUSBAND HEARD A LOUD BANG. THE COIL SPRING ON THE DRIVERS SIDE BROKE AND PUT A HOLE THE TIRE. THE COST TO GET THE SPRINGS REPLACED AND A NEW TIRE WAS OVER $600.00. *TR

Suspension › Front
Filed Feb 13, 2010129,150 milesIN

1. STARTED CAR, A 2002 FORD TAURUS AND BEGAN TO BACK UP AND THE FRONT LEFT TIRE BLEW VIOLENTLY. 2. SUBSEQUENTLY FOUND THE COIL SPRING HAD BROKEN AND SPEARED FRONT TIRE. 3. REPLACED COIL SPRINGS AND FRONT TIRE AT AN APPROXIMATE COST OF $500. *TR

Suspension › Front
Filed Feb 11, 2010157,000 milesOH

CAR WAS PARKED AND PUT INTO REVERSE TO BACK UP IN DRIVE WHEN TIRE EXPLODED. UPON EXAMINATION THE DRIVERS SIDE SUSPENSION SPRING HAD EXPLODED INTO 2 PIECES AND RIPPED INTO TIRE. *TR

Suspension
Filed Feb 11, 2010131,000 milesMI

I WAS DRIVING MY FORD TAURUS 2002 AND THE FRONT LEFT COIL SPRING BROKE RESULTING IN THE BROKEN COIL SPRING PUNCTURING MY TIRE CAUSING IT TO GO IMMEDIATELY FLAT. THIS RENDERED MY CAR IMMOBILE, REQUIRED TOWING, AND REPLACEMENT OF BOTH FRONT COIL SPRINGS AND MOUNTS THAT HOLD THE COIL SPRINGS. (COST: $695) SO FAR, THIS HAS ONLY HAPPENED ONCE, AND I REALLY HOPE IT NEVER HAPPENS AGAIN. I HAVE A PORTION OF THE COIL SPRING THAT BROKE OFF FROM THE REST OF THE COIL SPRING. THE REMAINING SPRING WAS KEPT BY THE AUTO REPAIR SHOP. THE PORTION OF THE COIL SPRING THAT I HAVE SHOWS THE SLIGHTEST AMOUNT OF RUSTING ON THE INSIDE OF THE COIL SPRING. APPARENTLY, IT DOES NOT TAKE MUCH TO DAMAGE THESE COIL SPRINGS. *TR

Suspension › Front
Filed Feb 9, 201055,604 milesMO

SUDDEN FAILURE OF FRONT LEFT COIL SPRING ON 2002 FORD TAURUS RESULTING IN PUNCTURE OF THE LEFT FRONT TIRE. CAR WAS TOWED TO LOCAL DEALERSHIP AND BOTH FRONT SPRINGS AND LEFT FRONT TIRE WERE REPLACED. REFERENCE NHTSA EA-08-018. *TR

Suspension › Front
Filed Feb 9, 2010133,433 milesPA

FRONT COIL SPRING BROKE ---PUNCTURED TIRE ----SPRING DROPPED DOWN ON TRANSAXLE ----LEFT FRONT DROPPED TO ROAD SURFACE -----CAUSING LOSS OF CONTROL. *TR

Suspension › Front
Filed Feb 9, 201040,340 milesPA

FRONT PASSENGER COIL SPRING BROKE ON A 2002 FORD TAURUS, PULLING IT OUT OF THE GARAGE. CAR IS IMMACULATE, BARELY DRIVEN (40K MILES), NEVER HIT OR BUMPED. BROKEN SPRING SHREDDED THE TIRE COMPLETELY IN HALF. CERTAIN DEATH WOULD HAVE HAPPENED, HAD THIS OCCURRED AT HIGHWAY SPEEDS. FORD IS AWARE OF THE PROBLEM FOR THIS CAR AND MODEL, FOR YEARS ENDING 2001. NEEDS TO BE MANDATED FOR 2002 (AND BEYOND, IF APPLICABLE). *TR

Suspension › Front
Filed Feb 8, 2010153,323 milesOH

I DIDNT GET INTO AND ACCIDENT. WENT TO CHANGE MY TIRES, THE REAR SPRINGS WERE BROKE. I REPLACED BOTH SIDES AND SPENT 800. TOOK MY CAR INTO MY DEALER IN JANUARY TO GET MY HEAT FIXED AND THEY TOLD ME THE RIGHT FRONT SPRING WAS BROKE. SO I HAD THE FIX PLUS THE TIE ROD *CN

Suspension › Front
Filed Feb 8, 201087,000 milesIL

2002 FORD TAURUS LAST MONTH I HAD TO REPLACE BOTH OF THE REAR SPRINGS LAST WEEK I HAD TO REPLACE THE RACK/PINION TODAY AS I JUST STARTED TO DRIVE FORWARD IN MY DRIVEWAY, THE FRONT RIGHT SPRING BROKE AND PIERCED THE FRONT RIGHT TIRE. I WAS GOING SO SLOW IN THE DRIVEWAY THAT THE SHARP EDGE OF THE BROKEN SPRING STARTED SLICING INTO THE TIRE AS IF A PERSON WERE PEELING AN APPLE. IT SCRAPED INTO THE TIRE UNTIL IT PIERCED THROUGH THE SIDEWALL. THANK HEAVENS THIS DID NOT HAPPEN AT 70MPH I HAVE READ ABOUT THE PRIOR RECALL INVOLVING THESE SAME PARTS ON THE 2001 AND EARLIER FORD TAURUS MODELS AND ON 2003 AND EARLIER FORD FOCUS MODELS WHICH USE THE SAME PARTS. HOW IN GOOD FAITH COULD YOU BELIEVE THAT THESE PARTS WERE GOING TO JUST DISAPPEAR FROM THE FACE OF THE EARTH. FORD CONTINUED TO USE THESE PARTS UNTIL THEY WERE GONE AND JUST ROLLED THE DICE THAT THEY WOULD NOT BE CAUGHT BY YOUR AGENCY. YOU MUST HELP THE THOUSANDS OF PEOPLE OUT THERE DRIVING VARIOUS MODELS OF FORDS WITH THESE SAME PARTS THIS APPEARS TO BE A VERY, VERY COMMON PROBLEM WITH THE FORD SPRINGS. THE EVENTS THAT LEAD UP TO THE REAR SPRINGS BEING DEFECTIVE WERE A THUMP WHEN THE R/R SPRING BROKE AND THE CAR DROPPED A LITTLE BIT. WHILE THE MECHANIC WAS REPLACING IT, I HAD HIM CHECK THE L/R SPRING AT WHICH TIME HE FOUND THAT ONE ON THE VERGE OF CRACKING. THE RACK AND PINION WAS LEAKING AND UPON FURTHER INSPECTION IT TOO WAS FOUND TO BE BAD. AND AS I EXPLAINED ABOVE, I WAS DRIVING OUT OF MY DRIVEWAY AT APPROX 2 MPH AS I WAS ONL

Suspension › Front
Filed Feb 7, 201085,000 miles00

2002 FORD TAURUS SEL, FRONT RIGHT COIL SPRING IS BROKEN WHEN THE CAR SITTING IN A PARKING LOT. THE BROKEN SPRING THEN PUNCTURED INTO THE TIRE AND TOTALLY DAMAGED IT. *TW

Suspension
Filed Feb 7, 201096,000 milesOH

I WAS BACKING THE CAR OUT OF THE GARAGE WHEN I HEARD THE LEFT FRONT TIRE BLOW OUT, AFTER REMOVING THE TIRE I NOTICED THAT THE COIL SPRING ASSOCIATED WITH THAT TIRE WAS BROKEN INTO 2 PIECES, WITH ONE OF THE PIECES PUNCTURING THE TIRE. THE CAR IS A 2002 FORD TAURUS, AND THE SPRING HAS NO CORROSION OR OTHER DAMAGES TO IT AT ALL. THANK GOODNESS I WASN'T DRIVING DOWN THE ROAD WHEN THIS OCCURRED, I HAVE NOT DONE ANYTHING YET TO FIX THE CAR, I WAS HOPING THERE WAS SOME SORT OF RECALL NOTICE ON IT, AFTER SEARCHING THE INTERNET I NOTICED THAT THERE IS NO ACTIVE RECALL ON THE 2002, BUT SEVERAL HUNDRED PEOPLE HAVE HAD THE SAME PROBLEM. *TW

Suspension › Rear
Filed Feb 4, 201086,994 milesMA

2002 TAURUS LX DRIVING AND REAR STRUT ASSEMBLY FAILED SPRING BROKE AND PUNCTURED THE TIRE, VEHICLE TOWED FOR REPAIR. REAR COIL SPRINGS DEFECTIVE, FINAL COST OF NEW TIRE AND PARTS AND LABOR ON STRUTS APPROX $875- IN REPAIRS. *TR

Suspension › Front › Springs › Coil Springs
Filed Feb 3, 2010101,000 milesNY

TL* THE CONTACT HAS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE PARKED IN THE DRIVEWAY THE COIL SPRING BROKE AND BURST THE LEFT FRONT TIRE. THE CONTACT STATED THAT THIS IS A SAFETY ISSUE. THE FAILURE AND CURRENT MILEAGE WAS 101000. UPDATED 03/12/10. *LJ UPDATED 09/21/10*JB

Suspension › Front › Springs › Coil Springs
Filed Feb 3, 2010163,591 milesOH

TL* THE CONTACT WAS OWNS A 2002 FORD TAURUS. SHE STATED WHILE DRIVING AT SPEEDS OF15 MPH, SHE COULD HEAR WHAT WAS SIMILAR TO BANGING METAL. LATER, SHE NOTICED THE FRONT DRIVER'S SIDE TIRE WAS FLAT. SHE CALLED ROADSIDE ASSISTANCE AND THE SPARE TIRE WAS INSTALLED ON THE VEHICLE. SHE WAS ABLE TO DRIVE THE VEHICLE TO HER NEAREST DEALER WHERE THEY FOUND THE FRONT DRIVER'S SIDE COIL SPRING HAD SNAPPED AND PUNCTURED THE TIRE, CAUSING THE FLAT. THIS ALSO CAUSED DAMAGE TO THE STRUTS, WHICH ALSO NEEDED TO BE REPLACED. THERE WERE NO RECALLS FOR THE FAILURE AND REPAIRS WOULD BE AT THE OWNER'S EXPENSE. NO REPAIRS WERE MADE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 163,591.

Suspension › Front
Filed Feb 3, 201082,345 milesOH

I OWN A 2002 FORD TAURUS THAT I PURCHASE NEW. ON 0202/10 MY WIFE WAS BACKING THE CAR OUT OF THE GARAGE WHEN HEARD A LOAD BANG, AND THE CAR SUDDENLY STOP. SHE NOTICED THE FRONT TIRE WAS FLAT, AND WHEN I REMOVED THE TIRE I NOTICE THAT THE FRONT COIL SPRING WAS BROKE. I'M VERY HAPPY SHE WASN'T DRIVING 55 MPH AT THE TIME IT BROKE. I DID SOME CHECKING AND FOUND OUT THERE WAS A RECALL ON THIS COIL SPRING THRU 1999 TO 2001. I CALL THE FORD MOTOR CO. THAT THEY STILL HAVE A MAJOR SAFETY ISSUE WITH THIS CAR, BUT THEY DIDN'T SEEM TO CARE. *TR

Suspension › Front
Filed Feb 3, 2010130,000 milesWI

DRIVER'S SIDE SPRING BROKE DESTROYING THE TIRE, BENDING THE STRUT AND BREAKING THE SWAY BAR LINK. THE CAR HAD TO BE TOWED AND THE REPAIR WAS OVER $550. THE CAR WAS PARKED WHEN THE INCIDENT OCCURRED. *TR

Suspension › Front › Springs › Coil Springs
Filed Jan 30, 2010103,000 milesMI

MY FRONT LEFT COIL SPRING SNAPPED WHILE I WAS PULLING OUT OF MY DRIVE WAY AND WENT RIGHT THROUGH MY TIRE. I DRIVE A 2002 FORD TAURUS. *TR

Suspension
Filed Jan 29, 2010103,000 milesIL

THE FRONT RIGHT COIL SPRING BROKE ON MY 2002 FORD TAURUS, CAUSING MY TIRE TO HAVE ONE SIDE COMPLETELY SLICED OFF AND BLOW OUT. UPON GETTING THIS FIXED, THE MECHANIC NOTICED THE BACK RIGHT SPRING WAS ALSO BROKEN. I HAD NOT HAD ANY COLLISIONS OR ANYTHING TO CAUSE THIS. UPON SEARCHING THE WEB, I DISCOVERED THAT THERE WAS A RECALL ON YEARS UP TO 2001 FOR FORD TAURUS'S ON THIS PROBLEM. I BELIEVE THE RECALL SHOULD BE EXTENDED TO AT LEAST 2002. THE PARTS WERE REPLACED ON BOTH BROKEN SPRINGS, BUT IT TOOK 12 DAYS TO GET IT DONE! *TR

Suspension › Front › Springs › Coil Springs
Filed Jan 28, 2010111,000 milesPA

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE LEFT FRONT SUSPENSION SPRING BROKE AND PUNCTURED A HOLE IN THE TIRE WHILE DRIVING 5 MPH. THE CONTACT PULLED TO THE SIDE OF THE ROAD, CHANGED THE TIRE AND WAS ABLE TO DRIVE HOME. THE DEALER OR THE MANUFACTURER HAVE NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 111,000.

Suspension › Front › Springs › Coil Springs
Filed Jan 27, 201064,000 milesMI

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED WHILE PULLING OUT OF A PARKING SPACE THE FRONT SPRING BROKE ON THE DRIVER SIDE PUNCTURING THE TIRE. THE CONTACT TOOK THE VEHICLE TO SEARS TO HAVE THE TIRE AND THE FRONT SPRING REPLACED. A MONTH LATER WHILE DRIVING AT 50 MPH THE REAR DRIVER SIDE SPRING BROKE AND PUNCTURED THE TIRE. THE CONTACT CALLED THE DEALER AND THE DEALER INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE CONTACT SAW A RECALL REGARDING THE SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, BUT THE 2002 YEAR/MODEL WAS NOT INCLUDED. FAILURE MILEAGE WAS 64,000.

Suspension › Front › Springs › Coil Springs
Filed Jan 27, 201052,000 milesIL

TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING IN REVERSE OUT OF THE DRIVE WAY HE HEARD A LOUD NOISE. UPON INSPECTION OF THE VEHICLE HE NOTICED THAT THE LEFT FRONT TIRE WAS FLAT. WHEN HE REMOVED THE TIRE HE NOTICE THAT THE COIL SPRING BROKE AND PUNCTURED THE TIRE. HE TOOK THE VEHICLE TO INDEPENDENT MECHANIC WHO REPLACED THE STRUT AND COIL SPRING. THE FAILURE AND THE CURRENT MILEAGE WAS 52,000. THE VIN WAS NOT AVAILABLE. HE WILL CONTACT THE MANUFACTURER. UPDATED 11/19/10. *LJ UPDATED 12/02/10*JB

Suspension › Front
Filed Jan 26, 2010129,000 milesMO

2002 FORD TAURUS, LEFT FRONT COIL SPRING SNAPPED WHILE PARKED, PUNCTURING A HOLE IN THE TIRE. FORTUNATELY WHILE PARKED AND NOT ON THE INTERSTATE. IT'S MY UNDERSTANDING THE FORD HAS A RECALL FOR THE SAME PROBLEM ON THE 2000 AND 2001 MODELS BUT NOT ON THE 2002 MODEL. OF COURSE MY CONCERN IS THIS HAPPENING ON THE INTERSTATE AND THE OUTCOME BEING SEVERE. THE LEFT FRONT STRUT ASSEMBLY HAS BEEN REPLACED WITH SALVAGE YARD PARTS. THIS WAS DONE BEFORE I WAS AWARE OF THIS BEING AN ISSUE IN PRIOR YEARS. *TR

Exterior Lighting
Filed Jan 23, 2010143,260 milesCA

I AM NOT ABLE TO GET MY CAR OUT OF PARK AND MY BRAKE LIGHTS WILL NOT STAY ON WHEN THE BRAKE IS PRESSED. I FOUND THAT THERE WAS A RECALL ON 2002 FORD TAURUS, BUT AT A DIFFERENT TRIM LEVEL. I CALLED THE DEALER AND WAS TOLD THERE WERE NO OPEN RECALLS FOR MY VIN AND THAT NO REPAIR RELATED TO THE BRAKE LAMP SWITCH WAS EVER DONE BY A FORD DEALERSHIP. I'D LIKE TO UNDERSTAND IF MY 2002 TAURUS SE WAS MANUFACTURED DIFFERENTLY THAN THE RECALLED VEHICLES. I AM HAVING THE SAME PROBLEM DESCRIBED IN THE RECALL (04S12) BUT MY MODEL WAS NOT INCLUDED. WAS IT DETERMINED THAT IT WAS A DEFECTIVE PART THAT CAUSED THE PROBLEM OR DEFECTIVE LABOR? *TR

Suspension › Front
Filed Jan 23, 2010130,000 milesIL

MY COIL SPRING ON MY 2002 FORD TAURUS BROKE AND BLEW OUT MY FRONT DRIVERS SIDE TIRE YESTERDAY JUST AS I WAS BACKING OUT OF MY DRIVEWAY. THROUGH SEARCHING FOR A RECALL FOUND THIS HAS HAPPENED TO HUNDREDS OF OTHER PEOPLE, THIS IS OBVIOUSLY A FACTORY DEFECT AS THE OLDER TAURUSES HAVE BEEN RECALLED. THE SCARY THING IS THE NEW ONE MAY DO THE SAME THING OR THERE ARE 3 OTHERS THAT COULD BREAK. IF THIS HAPPENS AT A HIGH RATE OF SPEED IT COULD BE DEADLY. *TR

Visibility
Filed Jan 22, 2010195,000 milesWI

I HAVE A 2002 FORD TAURUS SES WITH 225,000 MILES. ONE DAY WHEN I WAS DRIVING THE CAR DOWN THE ROAD THE FRONT WINDOW GOT THIS PERFECT ROUND CRACK IT THE WINDOW THEN ALMOST SHATTERED. I DID NOT REPLACE IT YET TO SEE ABOUT A RECALL. *TR

Suspension › Front › Springs › Coil Springs
Filed Jan 20, 201083,000 milesPA

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 25 MPH THE DRIVER SIDE FRONT COIL SPRINGS BROKE, PUNCTURED THE TIRE AND BROKE THE FRONT STABILIZER BAR. THE VEHICLE WAS TOWED TO A GARAGE TO BE REPAIRED. THE DEALER AND THE FORD MANUFACTURER WERE NOTIFIED. A COMPLAINT WAS FILED SINCE THERE WERE NO RECALLS OR VALID WARRANTIES. THE FAILURE MILEAGE WAS 83,000.

Suspension › Front › Springs › Coil Springs
Filed Jan 20, 2010103,000 milesIL

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE OUT OF HIS GARAGE THE FRONT DRIVER SIDE TIRE EXPLODED. AFTER EXAMINING THE TIRE THE CONTACT NOTICED THAT THE COIL SPRING PUNCTURED THE TIRE AND CAUSED A BLOW OUT. A LOCAL MECHANIC REPLACED THE STRUTS, COIL SPRING, BALL BEARING, AND THE TIRE. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 103000.

Suspension › Rear
Filed Jan 20, 2010100,100 milesNY

MY 2002 FORD TAURUS HAS BROKEN BOTH REAR COIL SPRINGS. THE CAR IS DRIVEN IN THE WESTERN NEW YORK AREA ALL OF IT'S LIFE AND HAS ABOUT 100,000 MILES. THERE WAS NO OTHER DAMAGE TO THE VEHICLE. I HAVE HEARD OF OTHER MODEL YEARS ALSO HAVING THIS PROBLEM. I'M GOING TO REPLACE THESE TO CORRECT THIS PROBLEM, AND KEEP THE OLD PARTS. *TR

Suspension › Front › Springs › Coil Springs
Filed Jan 19, 2010112,000 milesOH

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 15 MPH, THE COIL SPRING BROKE AND PUNCTURED THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS BEING REPAIRED BY THE DEALER. THE CONTACT FILED A CLAIM WITH THE FORD MANUFACTURER. THERE WERE NO RELATED RECALLS OR WARRANTIES. THE FAILURE MILEAGE WAS 112,000.

Suspension › Front › Springs › Coil Springs
Filed Jan 19, 201090,000 milesMI

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 5 MPH IN REVERSE THE CONTACT HEARD A POPPING NOISE. THE COIL SPRING BROKE AND PUNCTURED THE TIRE WHICH CAUSED THE FRONT OF THE VEHICLE TO COLLAPSE. THE CONTACT HAS NOT TAKEN THE VEHICLE TO A DEALER. THE CONTACT NOTICED THAT THE 2001 MODEL VEHICLE IS RELATED TO A SUSPENSION, FRONT SPRINGS, COIL SPRINGS RECALL CAMPAIGN ID NUMBER 04V332000 ; HOWEVER, IT DOES NOT APPLY TO HIS 2002 YEAR, MAKE AND MODEL. THE CONTACT REQUEST THAT THE MANUFACTURER EXTEND THE RECALL SINCE HIS FAILURE IS RELATED. THE FAILURE MILEAGE WAS 90,000.

Wheels
Filed Jan 18, 201094,550 milesWI

HEARD A LOUD BANG WHILE DRIVING A 2002 FORD TAURUS. CAR LEAPT TO THE LEFT AND I HEARD LOUD SCREECHING. I BRAKED AND SLOWED, AND WHEN STOPPED I DISCOVERED A FLAT LEFT FRONT TIRE. WHEN I REMOVED THE TIRE TO PUT ON A SPARE, THE TIRE WAS STUCK ON SOMETHING IN THE BACK. AFTER TURNING IT TO VIEW - I SAW THAT THE COIL SPRING WAS RUNNING RIGHT THROUGH THE TIRE! APPARENTLY, THE COIL SPRING HAD SNAPPED AND IMMEDIATELY PUNCTURED THE TIRE. CAR WAS TOWED TO A SHOP AND LOTS OF REPAIRS ($$$) WERE NEEDED. I CALLED FORD, AND THEY SAID THERE WAS NO RECALL ON THE 2002 MODEL, ONLY ON 1999-2001 (SAME WIDESPREAD PROBLEM). AFTER LOOKING ONLINE, I SEE MANY, MANY PEOPLE HAVE WRITTEN ABOUT THIS SAME ISSUE ON THE 2002 TAURUS - BUT FORD REFUSES TO EXTEND THEIR RECALL TO THAT YEAR'S MODEL. THIS WAS A SERIOUS ISSUE WHILE DRIVING - I CAN ONLY IMAGINE WHAT WOULD DISASTER MIGHT HAVE OCCURRED IF I WAS ON THE HIGHWAY WHEN IT HAPPENED!! *TR

Suspension › Front
Filed Jan 18, 201045,645 milesNY

2002 FORD TAURUS SEDAN W/45K MILES BROKE FRONT LEFT SPRING TAKING OUT TIRE. AAA TOWED CAR TO SHOP WHERE OTHER SIDE DID THE SAME THING WHEN THEY MOVED CAR. CAR OWNED/OPERATED BY 80 YEAR OLD WOMAN. TOTAL COST $850 BY NON FORD GARAGE, AS FORD CLAIMS NO RESPONSIBILITY. I HAVE LOOKED AROUND ENOUGH TO KNOW BETTER. SOMETHING NEEDS TO BE DONE BEFORE SOMEBODY GETS KILLED!!!!!!!!!!!! *TR

Suspension › Front
Filed Jan 18, 201099,361 milesIA

ON JAN 15, 2010, MY WIFE PULLED OUT OF OUR DRIVEWAY TO GO TO WORK IN OUR 2002 FORD TAURUS SEDAN. THE LEFT FRONT TIRE WENT FLAT IMMEDIATELY. I QUICKLY PUT ON THE COMPACT SPARE TIRE SO SHE COULD GET TO WORK ON TIME. TWO DAYS LATER, THE RIGHT FRONT TIRE WENT FLAT ALL OF THE SUDDEN ABOUT A MILE FROM OUR HOUSE. FURTHER INVESTIGATION SHOWED THAT EACH OF THE TIRES WENT FLAT BECAUSE THE COIL SPRING OF THE FRONT STRUT ON THE ASSOCIATED SIDE OF THE VEHICLE BROKE AND STABBED THE TIRE. I KNOW IT IS HARD TO BELIEVE BUT WITHIN TWO DAYS, THE SPRING ON EACH OF THE FRONT STRUTS BROKE. WE ARE VERY GRATEFUL THAT THIS HAPPENED AT A LOW SPEED. IT COULD HAVE BEEN DEADLY IF IT HAD BEEN THE WEEK BEFORE WHEN WE WERE TRAVELING AT 65 MPH ON A TRIP TO DES MOINES. AT THE TIME OF THE BREAKAGE, THE FORD TAURUS HAD 99,300 MILES ON IT. I WAS ABLE TO GET THE CAR HOME AND PLAN TO REPLACE THE FRONT AND REAR STRUTS MYSELF. SINCE I WILL DO THE WORK MYSELF, THE COST OF THE REPAIRS WILL BE ABOUT $1,000.00 DOLLARS, WHICH INCLUDES 4 NEW STRUTS AND TWO NEW TIRES. I WILL NOT USE FORD REPLACEMENT PARTS, BUT WILL USE MONROE OR MOOG. *TR

Suspension › Front
Filed Jan 17, 2010105,000 milesOH

BROKEN FRONT COIL SPRING. *TR

Suspension
Filed Jan 16, 2010140,348 milesOH

I HAVE A 2002 FORD TAURUS I HAVE HAD TO REPLACE ALL 4 COIL SPRINGS DUE TO THEM BREAKING. MY MECHANIC TOLD ME HE HAS SEEN THIS PROBLEM OVER AND OVER IN THIS MODEL OF CAR. THE MOST RECENT BREAK I HAD INVOLVED THE FRONT DRIVERS SIDE COIL SPRING AND DESTROYED A FRONT TIRE AS WELL FORTUNATELY I WAS NOT DRIVING FAST WHEN THIS OCCURRED AS I'M SURE IT WOULD HAVE RESULTED IN A MORE SERIOUS END. ALL 4 SPRINGS HAVE BEEN REPLACED IN THE LAST 7 MONTHS I DO NOT DRIVE MY CAR WRECKLESSLY. *TR

Suspension › Front
Filed Jan 16, 2010NY

2002 FORD TAURUS BROKEN FRONT SPRING. *TR

Suspension › Front
Filed Jan 16, 2010112,000 milesNY

FRONT DRIVER'S SIDE SUSPENSION COIL SPRING FAILED CATASTROPHICALLY PUNCTURING ADJACENT TIRE. THE FRONT DRIVER'S SIDE WHEEL IMMEDIATELY LOCKED UP AND THE TIRE DEFLATED COMPLETELY. FORTUNATELY, THE CAR WAS NOT TRAVELING AT HIGH SPEED AT THE TIME. VEHICLE HAD TO BE TOWED TO SHOP WHERE IT WAS NECESSARY TO REPLACE BOTH FRONT SPRINGS AND ONE TIRE. IT WAS ALSO NECESSARY TO DO AN ALIGNMENT. *TR

Suspension › Front › Springs › Coil Springs
Filed Jan 14, 2010151,525 milesOH

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT ATTEMPTED TO DRIVE HIS VEHICLE FROM A PARKING SPACE INTO HIS DRIVEWAY; HOWEVER, HE WAS UNABLE TO DO SO SINCE THE DRIVERS SIDE TIRE WAS FLAT. UPON FURTHER INSPECTION, HE FOUND THAT THE FRONT COIL SPRING WAS BROKEN AND PUNCTURED THE FRONT TIRE. THE MANUFACTURER WOULD NOT ASSUME LIABILITY FOR THE FAILURE. THERE WERE NO RECALLS FOR HIS YEAR, MAKE AND MODEL. THE CONTACT WAS AWAITING REPAIRS AT HIS EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 151,525. UPDATED 4/7/2010 *CN UPDATED 06/28/10*JB

Suspension › Front › Springs › Coil Springs
Filed Jan 13, 201091,000 milesMI

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT WAS DRIVING 35 MPH ON NORMAL ROAD CONDITIONS; THERE WAS A LOUD GRINDING NOISE OUTSIDE OF THE VEHICLE. THE DRIVER STOPPED THE VEHICLE IN THE MIDDLE OF THE ROAD AND THE FRONT PASSENGER SIDE TIRE EXPLODED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO A BROKEN FRONT COIL SPRING. CURRENTLY, THE VEHICLE IS BEING REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 91,000. THE VIN WAS REJECTED FROM THE SYSTEM WHICH WILL BE UPDATED UPON RECEIPT OF THE SAFETY COMPLAINT FORM.

Suspension › Front
Filed Jan 13, 2010123,828 milesMN

ON SUNDAY MORNING I WENT TO GET A PAPER, I STARTED TO BACK THE 2002 FORD TAURUS OUT OF MY DRIVEWAY, WHEN I HEARD A LOUD NOISE FROM THE FRONT OF THE CAR. I THOUGHT IT WAS FROM ICE BUILD UP AND THE COLD WEATHER. WHILE DRIVING DOWN THE ROAD I COULD HEAR SOME NOISE COMING FROM THE FRONT DRIVERS SIDE. I WENT ABOUT TWO MORE BLOCKS TO THE GAS STATION TO GET THE PAPER, AS I PULLED IN THE PARKING LOT THE DRIVERS SIDE FRONT TIRE WENT FLAT. I CHANGED THE TIRE, TO MY SURPRISE THE WHOLE INSIDE OF A NEW TIRE WAS TORN THRU ALL THE WAY AROUND. AFTER FURTHER INSPECTION TO SEE WHAT CAUSED THIS, MY COIL SPRING WAS BROKE AND THE SHARP EDGE OF THE SPRING TORE THE INSIDE OF THE TIRE ALL THE WAY AROUND. I SPUN THE SHARP EDGES OF THE SPRING TO THE INSIDE AWAY FROM THE SPARE TIRE SO I COULD GET IT HOME AND TO THE REPAIR SHOP. MONDAY MORNING I DROVE THE CAR TO THE REPAIR SHOP TO GET IT FIXED, I WAS TOLD BY THEM THAT THERE MIGHT BE A RECALL ON THE COIL SPRINGS. I WAS FLYING OUT OF STATE ON VACATION, WHEN I RETURNED THEY TOLD ME THE RECALL ONLY WAS ON THE 1999-2001 FORD TAURUS. THE SHOP CHANGED THE FRONT COIL SPRINGS, STRUT BEARINGS AND ALIGNED THE FRONT END. I HAD TO GO TO ANOTHER SHOP TO GET ANOTHER NEW TIRE AND HAVE IT BALANCED. I CALLED FORDS 1-800 NUMBER TOOK MY INFORMATION, BUT WAS TOLD NO RECALL, YOU DIDN'T BRING IT IN TO A FORD DEALER TO BE REPAIRED, AND ITS NOT UNDER WARRANTY. I COULD NOT GET ANY ANSWERS TO MY QUESTIONS, WHAT WOULD HAVE HAPPENED IF I WAS TRAVELING 55MPH AND THIS HAPPENED?, AND

Suspension › Front › Springs › Coil Springs
Filed Jan 12, 201075,000 milesNY

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE VEHICLE WAS PARKED AND A LOUD EXPLOSION CAME FROM THE FRONT END OF THE VEHICLE. THE FRONT DRIVER SIDE COIL SPRING BROKE WHICH CAUSED THE TIRE TO EXPLODE. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 75,000. UPDATED 02/17/10. *LJ UPDATED 02/19/10

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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