Page 2 of 7 · complaints 51–100 of 346

2002 Ford Ranger complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Suspension
Filed Feb 12, 2015123,060 milesOH

FRAME IS RUSTED AND ROTTING AWAY, BOUGHT IT FROM DEALER 1/21/2015. FOUND OUT TRUCK WAS IN BAD SHAPE 1/23/2015 AFTER GETTING OIL CHANGE FROM LOCAL SHOP. *TR

Suspension
Filed Feb 9, 2015139,000 milesCT

BRACKET FOR SPARE TIRE ROTTED, TIRE DROPPED OFF, NO CAR IN BACK OF ME, DIDN'T KNOW WHAT HAPPEN AT THE TIME, THAT HAPPENED 6 MONTH AFTER I BOUGHT IT, THE OTHER DAY THE FRAME CRACKED IN HALF. CAR DEALER SHIP SOLD TRUCK TO ME ROUGHLY 15 MONTH AGO TRUCK IS TOTALED. INSURANCE ADJUSTER SAID WHOLE FRAME AND UNDER CARRIAGE IS ROTTED? HELP. EXTERIOR OF TRUCK LOOKS BRAND NEW? HELP *TR

Engine
Filed Jan 29, 201544,500 milesLA

ENGINE EJECTED SPARK PLUG FROM CYLINDER NUMBER THREE. MECHANIC SAID IT IS A COMMON PROBLEM WITH FORD VEHICLES MANUFACTURED WITH AN ALUMINUM HEAD. I AM FORTUNATE THAT THIS OCCURRED WHILE ACCELERATING FROM A STOP SIGN AT ONLY 20MPH. AT HIGHER SPEEDS, THE MECHANIC SAID THE SPARK PLUG MAY HAVE EJECTED ITSELF STRAIGHT THROUGH THE HOOD AFTER WHICH, THE ENGINE OFTEN CATCHES FIRE BECAUSE OF THE GASOLINE SPURTING OUT OF THE CYLINDER. REPAIR INCLUDED A HELICOIL TAP KIT AND NEW SPARK PLUGS. THIS IS A VERY DANGEROUS DEFECT AND SHOULD BE ADDRESSED BY FORD AND ALL GOVERNMENT SAFETY AGENCIES. THIS TRUCK HAS VERY LOW MILEAGE FOR IT'S AGE AND HAS BEEN TAKEN VERY GOOD CARE OF. THERE IS NO REASON WHY THIS SHOULD HAVE HAPPENED OTHER THAN FAULTY DESIGN AND USE OF AN ALUMINUM HEAD. *TR

Air BagsCrashFire3 injured
Filed Jan 21, 2015140,000 milesCO

MY SON WAS DRIVING HIS FORD RANGER XL 2002 WHEN DUE TO A PEDESTRIAN, THE CAR IN FRONT OF HIM SLAMMED ON THEIR BRAKES CAUSING MY SON TO REAR END THEM. SNOWY WEATHER WAS A FACTOR. THE BRAKES DIDN'T CATCH AS THEY SHOULD HAVE. HIS AIRBAGS BLEW UP, NOT DEPLOY- BLEW UP AND CAUGHT FIRE! THE STEERING WHEEL BLEW UP! EXTENSIVE DAMAGE OCCURRED TO THE STEERING COLUMN STEERING WHEEL AND DASHBOARD COMPONENTS. THE STARTER WENT OUT AND THE TRUCK WOULD NOT START. INSURANCE DEEMED THE TRUCK TOTALED. OBVIOUSLY THE AIRBAGS WERE DEFECTIVE!! WAS THERE A RECALL CONCERNING ANY OF THESE COMPONENTS THAT WE WERE NEVER INFORMED OF? WHAT COMPENSATION IS AVAILABLE TO US FOR THIS OBVIOUS MANUFACTURERS DEFECT?...UPDATED 02-03-15 *BF

SteeringCrash1 killed
Filed Jan 7, 2015150,000 milesCO

TL* THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING 30 MPH WHEN THE VEHICLE BEGAN TO STEER VEER TO THE LEFT. THE DRIVER CRASHED INTO A TREE. THE DRIVER WAS KILLED FROM THE IMPACT AND SUSTAINED SEVERE INJURIES. THE AIR BAG DID DEPLOY. THE FATAL INJURIES TO THE DRIVER WERE CAUSED BY THE IMPACT FROM THE AIR BAG. A POLICE REPORT WAS FILED OF THE INCIDENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 03/04/15*LJ THE CONSUMER STATED THE AIRBAG EXPLODED WITH GREAT FORCE. THE AUTOPSY SAYS HE DIED OF MULTIPLE BLUNT TRAUMA INJURIES TO THE CHEST AND HEAD. UPDATED 10/15/2015*JS

Structure › Body
Filed Dec 27, 2014111,000 milesNH

I RECENTLY CHECK THE UNDERSIDE OF THE VEHICLE AND FOUND OUT A MISSING SPARETIRE AND ALSO A VERY LOOSE REAR BUMPER AND THE CAUSE OF IT IS RUST, VERY BAD RUSTING ON THE FRAME, MOSTLY ON THE REAR END. *TR

Power Train
Filed Nov 19, 201470,000 milesVA

DRIVESHAFT THUMP CLUNK ON LIGHT ACCELERATION FROM STOP OR WHEN BRAKING AND COMING TO A STOP. *TR

Electrical System
Filed Oct 26, 2014162,277 milesOH

PASSENGER POWER WINDOW WILL NOT WORK. REPLACED ALL COMPONENTS BY AN ASE TECHNICIAN INCLUDING SWITCHES,MOTOR,AND TRACK. WINDOW WILL STILL NOT OPERATE. TECHNICIAN STATED THAT THERE IS POWER TO THE WINDOW BUT IT JUST WON'T WORK.

Vehicle Speed Control
Filed Oct 24, 2014CA

TL* THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

Structure
Filed Aug 26, 201480,000 milesMD

THIS TRUCK IS RUSTING FROM FRONT TO BACK.THE MAIN FRAME AND ALL CONNECTING PARTS. I HAVE HAD TO REPLACE NUMEROUS METAL PARTS. THERE HAS TO BE SOME KIND OF DEFECT EITHER IN THE METAL OR THIS TRUCK WAS NEVER UNDERCOATED. IT HAS 84000 MILES AND I HAVE BEEN REPLACING PARTS SINCE 75000 MILES. *TR

Engine
Filed Aug 22, 2014190,000 milesMO

I WAS COMING HOME FROM WORK AND I WENT TO PARK MY TRUCK IN THE FRONT YARD. WHEN THE TRUCK WAS ABOUT TO STOP THE ENGINE ROARED, AS IF I REALLY HIT THE GAS PEDAL AND I HAD TO JAM THE CAR IN PARK TO GET IT TO STOP. TODAY, AS I WAS COMING HOME FROM WORK, I WAS COMING TO A FOUR WAY STOP IN A SCHOOL ZONE. WHEN I WAS ALMOST STOPPED THE TRUCK ENGINE ACCELERATED AND I HAD TO PUT THE TRUCK IN PARK TO GET IT TO STOP. I NEED TO KNOW IS THERE A RECALL FROM FORD FOR THIS. I CANNOT LET ANYONE ELSE DRIVE MY TRUCK FOR FEAR IT WILL HAPPEN TO THEM AND THEY WILL NOT KNOW WHAT TO DO. *TR

Fuel System, Gasoline
Filed Aug 20, 2014105,000 milesOH

WHILE LOOKING UNDER MY TRUCK I NOTICED THAT THE GAS TANK WAS HANGING DOWN ON ONE END (REAR) ALMOST THE GROUND, UPON FURTHER INSPECTION I FOUND THAT ONE OF THE TWO STRAPS THAT HOLD THE TANK UP TO THE UNDERSIDE OF THE TRUCK HAD BROKEN LOOSE, THE PART THAT ATTACHES THE STRAP TO THE TRUCK FRAME HAD RUSTED AWAY, I FEEL THIS IS A VERY DANGEROUS CONDITION AND COULD HAVE BEEN CATASTROPHIC. *TR

Structure › Frame and Members
Filed Jul 18, 201493,000 milesPA

TL* THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 30 MPH OVER A ROAD BUMP, THE REAR FRAME BECAME DETACHED ALONG WITH THE CROSS MEMBER, CAUSING THE SPARE TIRE TO FRACTURE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE TWO CROSS MEMBERS, THE FRAME BEDDING AND THE REAR FRAME WAS RUSTED AND CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

Seat Belts
Filed Jul 1, 2014151,500 milesRI

TL* THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT STATED THAT THE VEHICLE WAS NOT EQUIPPED WITH THE PROPER SEAT BELT IN ORDER TO SAFELY SECURE A CHILD SAFETY SEAT. THE CHILD SEAT MANUFACTURER NOTED IN THE WARNING SECTION OF THE OWNERS MANUAL THAT THE CHILD SAFETY SEAT CAN NOT BE SECURE UTILIZING THE DOOR MOUNTED SEAT BELTS. THE MANUFACTURER ADVISED THE CONTACT THAT THE ANCHOR TO ACCOMMODATE THE LATCH SYSTEM COULD BE RETRO FITTED IN ORDER TO PROPERLY SECURE THE CHILD SAFETY SEAT INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS NOT ABLE TO LOCATE THE PARTS THAT WOULD ALLOW THE LATCH SYSTEM TO BE RETRO FITTED INTO THE VEHICLE. THE CONTACT HAD NOT INSTALLED THE CHILD SAFETY SEAT IN THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 151,500.

Suspension
Filed Jul 1, 2014PA

I TOOK MY 2002 FORD RANGER TRUCK IN FOR INSPECTION AND I WAS TOLD MY TRUCK WAS UNINSPECTABLE BECAUSE MY FRAME,CROSSMEMBER, FRONT AARMS ARE RUSTED THIN. IT ONLY HAS 80 SOME K ON IT I ONLY HAVE IT FOR 2YEARS I DON'T DRIVE VERY FAR I BOUGHT IT WITH 74K. *TR

Suspension
Filed Jun 9, 2014138,000 milesPA

I PURCHASED THIS TRUCK 1 YR AGO . I TOOK IT IN FOR INSPECTION AND FOUND THAT IT HAD SEVERE RUST PROBLEMS . THE SHACKLES FOR THE LEAF SPRING HAD COMPLETELY ROTTED AWAY CAUSING THE SPRING TO REST UPON THE BOX. THE RESTRAINT FOR THE GAS TANK WAS ROTTED TO THE POINT THAT TANK WAS ABOUT TO FALL OFF. THERE WAS SEVERE RUSTING OF THE FRAME , ESPECIALLY IN THE REAR .OBVIOUSLY, THE TRUCK FAILED INSPECTION. *TR

Power Train
Filed Apr 19, 201495,000 milesCO

VIOLENT MISSING, CHUGGING, JERKING UPON ACCELERATION. ACCELERATING ONTO HIGHWAY, ACCELERATING ON HIGHWAY, APPROX. 2500 - 3000 RPM. AUTOMATIC TRANSMISSION 3.0 V6. NHTSA #10018746 ONLINE WITH MANY OTHERS REPORTING SAME PROBLEM. TRUCK WILL NOT ACCELERATE. INSTEAD JERKS AND HESITATES VIOLENTLY. *TR

Structure › Body
Filed Apr 16, 201420,000 milesNE

TL* THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT STATED THAT WHILE APPROACHING A STOP LIGHT, HE ERRONEOUSLY DEPRESSED BOTH THE BRAKE PEDAL AND THE ACCELERATOR PEDAL AND PROCEEDED THROUGH THE LIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.

Structure › Frame and Members › Underbody Shields
Filed Apr 5, 2014140,217 milesVT

YESTERDAY I HAD SOMETHING GO WRONG WITH MY FORD RANGER AND I NEEDED TO HAVE IT TOWED HOME. THIS PROBLEM WILL BE THE END OF MY WONDERFUL TRUCKS LIFE BECAUSE THE INSPECTION IS ALSO DUE AND I HAVE BEEN TOLD THAT DUE TO EXTENSIVE RUST AND A CRACKED REAR FRAME, MY TRUCK WILL NEVER BE ABLE TO PASS INSPECTION. THE BODY, INTERIOR AND ENGINE ARE ALL IN GREAT SHAPE. THE SPARE TIRE SUPPORT IS ALMOST COMPLETELY EATEN AWAY AND THE GAS TANK SUPPORTS ROTTED AWAY YEARS AGO. MY MECHANIC HAD TO RIG A WIRE HANGER FOR THE GAS TANK. WHILE MY TRUCK WAS ON THE FLAT BED, THE MECHANIC MENTIONED THAT RANGERS ARE KNOW FOR THE FRAMES BEING EATEN AWAY. I HAVE BEEN DOING RESEARCH AND UNDERSTAND NOW HOW COMMON THIS PROBLEM IS. WHY HAS FORD NOT RECALLED THIS POORLY MADE FRAME JUST LIKE TOYOTA DID? IS IT BECAUSE NOT ENOUGH PEOPLE HAVE DIED FROM IT??? *TR

Engine
Filed Feb 21, 201480,000 milesMA

THE 2002 FORD RANGER WAS COMING TO A COMPLETE STOP AT ABOUT 3 MPH, WHEN ALL OF A SUDDEN THE TRUCK ACCELERATED REALLY HIGH. I THREW THE GEAR SELECTOR INTO NEUTRAL AND IT CONTINUED TO RACE BUT THE WHEELS WERE NO LONGER SPINNING, I HIT THE GAS PEDAL AND THEN THREW IT BACK INTO DRIVE WITH NO FURTHER PROBLEMS. THIS IS VERY CONCERNING AND I NEED HELP PLEASE. THANK YOU. *TR

Fuel System, Gasoline › Storage › Tank Assembly › Mounting
Filed Jan 6, 201472,000 milesRI

TL* THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT STATED THAT THE SUB FRAME WAS CORRODED AND CAUSED THE FUEL TANK STRAP TO FRACTURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE WAS 92,000, UPDATED 02/11/14*LJ THE CONSUMER STATED THE FRAME ROTTED WHERE THE FUEL TANK STRAP FAILED, CAUSING THE TANK TO HANG LOWER THAN IT SHOULD. IT WAS HOLDING BY ONE STRAP. THERE WAS A CRACK IN THE FRAME. UPDATED 02/12/14

Power Train
Filed Dec 20, 201374,000 milesVA

THIS IS THE SECOND RANGER I HAVE OWNED THAT HAS HAD THIS PROBLEM. THE GEARS IN THE REAR DIFFERENTIAL ARE GRINDING AND THE PINS ARE LOOSE. I HAD SHOP TAKE OFF REAR DIFF COVER AND THEY VERIFIED METAL SHAVINGS/SHARDS IN OIL AND LOOSE DIFFERENTIAL PINS. IF THE PINS/GEARS LOCK UP THE REAR WHEELS COULD LOCK UP AND CAUSE WRECK. THERE IS A RECALL FOR THE THIS ISSUE FOR MANUAL TRANSMISSION MODEL RANGERS BUT NOT AUTO TRANSMISSION MODELS. LOOK AT CARCOMPLAINTS.COM AND YOU WILL SEE OTHERS WHO HAVE SAME ISSUE WITH AUTO TRANS MODELS (I AM SURE OTHER SOURCES HAVE SAME COMPLAINTS). LOOKS LIKE SAME PARTS WERE USED IN BOTH MODELS BUT ONLY ONE WAS RECALLED. *TR

Structure › Body
Filed Oct 29, 2013130,000 milesMA

TL* THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE SPARE TIRE HOLDER FRACTURED, CAUSING THE TIRE TO DETACH FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THE SPARE TIRE BED WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

Suspension
Filed Sep 4, 201341,123 milesLA

TOOK VEHICLE TO MECHANIC BECAUSE OF TAPPING NOISE COMING FROM FRONT END. MECHANIC REPLACED BUSHINGS AND SUPPORT RODS ON BOTH SIDES BUT THE TAPPING NOISE PERSISTED. AFTER RETURNING TO THE REPAIR SHOP, THE MECHANIC POINTED OUT THAT THE BOOTS ON ALL UPPER AND LOWER BALL JOINTS HAD ROTTED OUT AND APPARENTLY LED TO PREMATURE FAILURE OF THE BALL JOINTS. SINCE THE VEHICLE WAS PURCHASED NEW, KEPT IN A GARAGE AND HAS HAD MINIMAL USE OF ONLY 10,000 MILES OVER ELEVEN YEARS, THE MECHANIC SAID HE HAD NO OTHER EXPLANATION AS TO WHY THEY NEED REPLACEMENT AFTER SUCH LOW MILEAGE. I'VE ALREADY SPENT $242 FOR THE BUSHINGS AND RODS. NOW, IT SOUNDS LIKE IT'S GOING TO COST ANOTHER $1000 TO REPLACE THE FAULTY BALL JOINTS. *JB

Tires
Filed Aug 28, 201344,000 milesIN

TL* THE CONTACT OWNS A 2002 FORD RANGER EQUIPPED WITH GOODYEAR WRANGLER RADIAL (P) TIRES, SIZE P235/75R15. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE BEGAN TO SHAKE. THE CONTACT PULLED OVER TO THE SHOULDER OF THE ROAD AND NOTICED THAT ALL FOUR TIRES HAD BUBBLES ON THE SIDEWALLS. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE TIRES WERE REPLACED WITH ANOTHER SET OF THE SAME TIRES. THE CONTACT MENTIONED THAT A WEEK LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 50,000.

Suspension
Filed Jul 25, 2013171,000 milesOH

TL* THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT STATED WHILE CHANGING FLUIDS, HE DISCOVERED A BROKEN SHOCK ON THE REAR AXLE. UPON FURTHER INSPECTION, HE NOTICED THE FRONT SHOCK TOWER MOUNTS AND THE FRAME WERE FRACTURED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 171,000.

Suspension
Filed May 31, 2013158,000 milesMA

WHEN PULLING INTO A DRIVEWAY, I HEARD A LOUD CRACK FROM THE REAR OF THE TRUCK. AFTER INSPECTION, THE REAR FRAME HAD RUSTED TO THE POINT WHERE THE LEAF SPRING MOUNT DETACHED FROM THE FRAME. IF THIS WOULD HAVE HAPPENED WHILE HAULING A LOAD, OR PULLING A TRAILER AT HIGHWAY SPEEDS, IT COULD HAVE LED TO A CRASH. *TR

Suspension
Filed Apr 2, 2013153,000 milesNY

MY FRAME IS COMPLETELY RUSTED DESPITE THE BODY, ENGINE AND INTERIOR BEING IN GOOD SHAPE. MY SPARE TIRE MOUNT ROTTED AND THE SPARE FELL OFF. ONE OF THE CROSSMEMBERS THAT HELD THE EVAP CANISTER COMPLETELY BROKE OFF AS I WAS DRIVING STAYING ATTACHED ONLY BY THE ELECTRICAL CONNECTOR. THE FRAME ON THE PASSENGER SIDE COMPLETELY SEVERED JUST FORWARD OF THE AXLE. THE LEAF SPRING IS THE ONLY THING HOLDING IT TOGETHER AND THOSE SHACKLES LOOK LIKE THEY'RE READY TO GO. FORD SUCKS! *TR

Suspension
Filed Mar 24, 201367,000 milesMA

I NOTICED MY VEHICLE HAD A SLIGHT SAG TO IT SO I TOOK IT IN TO AN INDEPENDENT SHOP, THE MECHANIC GAVE ME HORRIFYING NEWS, STATING MY VEHICLE WAS UNSAFE TO DRIVE DUE TO THE FRAME BEING EXCESSIVE ROTTED OUT, HE SHOWED MY WHERE THE SPARE TIRE WAS BEING HELD ON THE RUST HAD EATEN AWAY THE SUPPORT AND SAID I WAS LUCK NOT TO LOSE THE SPARE ON THE HIGHWAY. ALSO THE GAS TANK SUPPORTS WERE COMPLETELY GONE. THE TRUCK HAS 67K MILES. THE OUTSIDE LOOKS BEAUTIFUL AND CLEAN YOU WOULD NEVER TELL BY LOOKING AT THE TRUCK THAT THE UNDERCARRIAGE WAS ROTTED. I FIND IT ABSURD THAT A TRUCK WELL TAKEN CARE HAS TURNED TO THIS... THE MECHANIC SAID THE ONLY WAY TO FIX THIS IS TO REPLACE THE FRAME, WHICH IS VERY EXPENSIVE, SO I'M LEFT WITH A UNSAFE PILE OF RUSTED METAL. *TR

Structure › Body
Filed Jan 24, 2013100,000 milesNH

SPARE TIRE MOUNT FELL OFF TRUCK GOING 50 MPH. COULD HAVE KILLED SOME ONE. MOUNTS WERE TOTALLY RUSTED OFF. SINCE THEN HAVE HAD TO WELD FRAME SEVERAL TIMES TO PASS INSPECTION. FRAME IS NOT GOING TO PASS AGAIN THIS YEAR ON A TRUCK WITH GREAT ENGINE, TIRES, BRAKES, ETC. LAND FILL HERE WE COME. SOMETHING WAS VERY WRONG WITH THE STEEL USED IN THIS FRAME. THERE IS NOTHING LEFT. *TR

Suspension
Filed Jan 19, 201383,333 milesMA

PER THE ADVICE OF MY MECHANIC, WHILE REPAIRING MY REAR BRAKE SEALS, THEY SUGGESTED I HAVE THE LEAF SPRING SHACKLES, HANGERS & BOLTS REPLACED BEFORE I HAVE A SERIOUS PROBLEM. I HAD THE WORK DONE AND I DID NOT RE-ATTACH THE SPARE TIRE. ITS IN THE CAB. *TR

Seat Belts
Filed Jan 8, 201312,000 milesVA

THE SEAT BELT RETRACTOR ON THE DRIVERS SIDE WILL NOT RETRACT THE BELT MORE THAN A FEW INCHES. THE REMAINING BELT FALLS ONTO THE DOOR OPENING AND GETS PINCHED WHEN THE DOOR IS CLOSED. THIS DAMAGES THE BELT. *TR

Structure › Body
Filed Nov 9, 201231,000 milesKY

BROUGHT TRUCK INTO SERVICE CENTER FOR NOISE IN FRONT. RAISED TRUCK TO INSPECT---- COMPLETE UNDERCARIAGE RUSTED BEYOND BELIEF,FRONT TO REAR BOLTS, NUTS, BRACKETS,FRAME, SHOCKS, ETC. MAIN CONCERN IS FRAME, BRAKE LINES --- HAD TO HAVE REAR LEAF SPRING SUPPORT AND BRACKET REPLACED BECAUSE IT WAS READY TO BREAK. HAD SHOCKS REPLACED BECAUSE THEY LOOKED LIKE THEY COULD BUST AT ANY TIME. THIS IS A TRUCK WITH LESS THAN 32,000 MILES --- BODY STILL LOOKS GREAT BUT UNDERNEATH IS QUESTIONABLE IS THERE A RECALL OR SOMETHING I CAN FALL BACK ON ????

Power Train
Filed Nov 4, 2012143,000 milesFL

I HAVE A 2002 FORD RANGER 2.3L 4 CYL AN WHEN I START TO DRIVE MY CAR WILL SHIFT FROM 1ST TO 2ND SO ROUGH THAT MY CAR JUMPS FORWARD AND THEN MY OVERDRIVE LIGHT STARTS BLINKING AND THEN EVERYTIME I PRESS THE GAS FROM STOPPED IT SHIFTS VERY ROUGH. I HAVE BEEN RESEARCHING THIS PROBLEM AND SEEMS LIKE A LOT OF PEOPLE HAVE THIS PROBLEM WITH THIS MODEL. ALSO WHEN I TAKE OFF THERE IS A LOUD VIBRATION SOUNDING LIKE IT IS COMING FROM THE DASH OR ENGINE COMPARTMENT I DON'T KNOW WHAT THIS IS ABOUT BUT FIGURED I WOULD ADD THAT IN. *TR

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Aug 7, 2012MI

2002 FORD RANGER. CONSUMER WRITES IN REGARDS TO SAFETY DEFECT WITH PLASTIC INTAKE MANIFOLD *TGW THE CONSUMER STATED RECENTLY WHILE DRIVING, SUDDENLY AND WITHOUT WARNING AS HE LEFT OFF THE ACCELERATOR TO MAKE A TURN , THE ENGINE RPM'S DROPPED AND THE VEHICLE STARTED IDLING ERRATICALLY AND ALMOST SLATTED OUT COMPLETELY. THE CONSUMER READ ON A WEBSITE WHERE A PLASTIC PLUG COULD COME OUT OF THE FRONT OF THE PLASTIC INTAKE MANIFOLD. HE REMOVED THE POWER STEERING PUMP AND SOON AFTER, HE DISCOVERED THE PLASTIC PLUG AND ABOUT A 3/8 HOLE IN THE INTAKE MANIFOLD. THE HOLE CAUSED THE VEHICLE TO LOOSE VACUUM IN THE SYSTEM, THEREFORE IT WAS THE CAUSE OF THE ERRATIC IDLE/STALL. THE CONSUMER STATED HE WELDED THE PART BACK TOGETHER AFTER LEARNING IT WOULD COST ANYWHERE FROM $500-$1000 TO REPLACE. *JB

Suspension
Filed Aug 1, 2012106,596 milesNH

A LOUD THUNK, REAR DRIVER'S SIDE DROPPED, IMMEDIATE STOP AT MECHANIC'S SHOP, EXTENSIVE FRAME RUST AND RIVETED CONSTRUCTION OF SHACKLE BRACKET HANGERS AND SHACKLE BRACKET HAD CAUSED THE SHACKLE BRACKET HANGER TO BREAK FROM THE FRAME. THE SPRING WAS SHOVED UP AGAINST THE TRUCK'S BED. AT HIGHWAY SPEED THIS COULD HAVE BEEN DEADLY. MECHANIC SAID BOTH SHACKLE BRACKET HANGERS AND SHACKLE BRACKETS WOULD NEED REPLACEMENT WITH PROBABLY NEW METAL WELDED TO THE FRAME TO ENSURE THE NEW SHACKLE BRACKET HANGERS WOULD BE STABLE. ALSO, MECHANIC STATED THE FRAME WAS RUSTED TO A GREATER DEGREE THAN USUAL EVEN FOR NEW ENGLAND. WITH 107000 MILES, THIS SHOULD BE UNACCEPTABLE FOR US. THERE ARE ACCIDENTS AND DEATHS WAITING TO HAPPEN. THERE HAS TO BE SOMETHING DONE. MORE TO COME ONCE I GO TO THE WELDING SHOP TODAY (8/1/2013). READ ONLINE RANGER FORUMS TO SEE HOW PREVALENT THIS FRAME ROT ISSUE IS. *TR

Suspension
Filed Feb 9, 2012117,000 milesNY

REAR CROSSMEMBER ROTTED OFF CHARCOLE CANISTER AND SPARE TIRE FELL OFF WHILE DRIVING WHY SHOULDN'T FORD BE RESPONSIBLE WHEN GOVERMENT MAKES TOYOTA RESPONSIBLE FOR THERE FRAMES. *TR

Electrical System
Filed Jan 20, 2012VA

TL* THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE CONTACT WAS TOLD THAT THE DESIGN OF THE VEHICLE WAS SET TO WHERE THE VEHICLE WOULD STALL IF THE BATTERY HAPPENED TO DIE. THE CONTACT BELIEVED THAT THE MANUFACTURER'S SPECIFICATIONS WERE A SAFETY ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/14/12*LJ UPDATED 02/24/12

Seat Belts
Filed Jan 17, 201250,000 milesNC

TL* THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT STATED THAT THE DRIVER'S SIDE SEATBELT WOULD UNLATCH ERRONEOUSLY WHILE DRIVING AND COULD NOT BE PROPERLY LATCHED AFTER TRYING TO SECURE IT AGAIN. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Vehicle Speed ControlFire
Filed Dec 9, 201149,013 milesFL

TL* THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 07V336000 (VEHICLE SPEED CONTROL) BUT THE DEALER FAILED TO DISCONNECT THE SYSTEM. THE CONTACT MENTIONED THAT WHILE DRIVING 55 MPH THE CRUISE CONTROL CAUGHT ON FIRE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SUN CAUSE THE VEHICLE TO OVER HEAT AND THE CRUISE CONTROL TO GET HOLES ON IT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 49,013

Suspension
Filed Nov 27, 201144,994 milesMA

I WAS DRIVING ON THE HIGHWAY AND THE SPARE TIRE FELL OFF AND WAS DRAGGING UNDER THE TRUCK. LOOKING UNDER THE TRUCK I NOTICED LOTS OF ROT? THIS TRUCK IS IN GREAT CONDITION NOT A SPOT OF RUST ON THE BODY BUT THE FRAME IS A ROTTED MESS. THIS SHOULD NOT BE HAPPENING TO A TEN YEAR OLD TRUCK. P.S IF THE TIRE EVER BROKE AWAY FROM THE TRUCK COMPLETELY IT COULD HAVE CAUSED AN ACCIDENT. *TR

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Aug 1, 201122,000 milesVA

TL* THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT STATED WHEN TRYING TO START HIS VEHICLE IT WOULDN'T START. THE VEHICLE WAS TOWED TO THE DEALER TWO TIMES AND THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. UPDATED 09/28/11*LJ THE PROBLEM WAS DETERMINED TO BE A FAULTY FUEL PUMP. UPDATED 10/05/11

Fuel System, Gasoline
Filed Jun 30, 2011100,000 milesAL

TL* THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT STATED THE FUEL LINES ON THE VEHICLE WERE DRY ROTTEN AND BROKE. THE CONTACT SMELLED GASOLINE AND TOOK THE VEHICLE TO THE DEALER TO HAVE ALL OF THE FUEL LINES REPLACED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 100,000.

Power Train › Automatic Transmission
Filed Jun 29, 201195,696 milesNY

2002 FORD RANGER, AUTOMATIC, EXTENDED CAB. SLOWING DOWN TO PULL INTO PARKING SPOT AND REAR TIRES LOCK UP, SENDING TRUCK INTO SKID. ONCE STOPPED, CANNOT MOVE TRUCK, EVEN IN NEUTRAL. *TR

Engine and Engine Cooling
Filed Jun 15, 201132,000 milesOH

TL*THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT STATED HE HEARD A CLICKING NOISE COMING FROM THE ENGINE WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 58,300.

Power Train
Filed Jun 10, 2011100,000 milesCO

TL*THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE REAR DIFFERENTIAL CRACKED, CAUSING THE REAR AXLE TO LOCK UP. THE CONTACT TOWED THE VEHICLE TO A LOCAL MECHANIC. THE LOCAL MECHANIC REPLACED THE ENTIRE REAR DIFFERENTIAL UNIT. THE CONTACT THEN NOTICED NHTSA CAMPAIGN I.D. NUMBER: 02V035000 (POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT) AND NOTIFIED THE MANUFACTURER. THE MANUFACTURER INFORMED THE CONTACT THAT DUE TO THE VIN THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT EXPRESSED CONCERN OVER THE FAILURE DUE TO IT BEING IDENTICAL TO THE FAILURE ADDRESSED IN THE RECALL. THE FAILURE MILEAGE WAS 100,000.

Seat Belts
Filed Apr 8, 2011100,000 milesLA

DRIVERS SEAT BELT RELEASES ON IT'S OWN WHILE DRIVING. HAPPENS AT LEAST 5-6 TIMES WHILE DRIVING. CAN HAPPEN RIGHT AFTER ENGAGING OR ANY TIME AFTER ENGAGING. DOES NOT MATTER IF DRIVING ON SMOOTH OR BUMPY ROADS, IT WILL POP OFF. IT HAPPENS EVERYTIME I DRIVE. HAVE ALMOST BEEN INJURED FROM HAVING TO STOP FAST AND WAS NOT HELD IN THE SEAT BECAUSE IT CAME LOOSE. PART IS GOING TO BE REPLACED WHEN I CAN GET ONE. *TR

Fuel System, Gasoline
Filed Mar 12, 201185,238 milesPA

2002 FORD RANGER XLT, 4.0L, DIFFICULT FUELING TRUCK, GASOLINE JUST SPURTS BACK OUT OF THE REFUELING NOZZLE EVEN ON THE SLOWEST GAS PUMP SETTING, READING SEVERAL OTHER COMPLAINTS OF THE SAME PROBLEM, THIS IS ALSO AN ENVIRONMENTAL ISSUE DUE TO ALL THE EXCESS GASOLINE RUNNING OUT OF THE NOZZLE. THE VENTING SYSTEM IS DEFECTIVE. *TR

Structure
Filed Jan 27, 201192,000 milesOH

TL*THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT NOTICED THAT THE RIGHT REAR PASSENGER FRAME HAD RUSTED. BOTH THE DEALER AND MANUFACTURER WERE NOTIFIED WHO INFORMED THE CONTACT THAT THERE WERE NO RELATED RECALLS AND DID NOT PROVIDE ANY OTHER ASSISTANCE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 92,000.

Structure › Frame and Members
Filed Jan 24, 201192,000 milesOH

TL*THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED, HE NOTICED THAT THE FRAME WAS CORRODED AND RUSTED. THE CONTACT CALLED THE DEALER WHO STATED THAT THEY WOULD NOT REPAIR IT. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 92,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Ford Ranger → · Every Ranger year → · How the figures are calculated →