2002 Ford Ranger complaints

2002 RANGERS ARE APPARENTLY EQUIPPED WITH A SPEED CONTROL CHIP THAT LIMITS TOP END SPEED AND RPM'S. I WAS NOT INFORMED THAT MY VEHICLE WAS GOING TO BE CRIPPLED BY THIS DEVICE OR I WOULD NOT HAVE PURCHASED IT. WHEN DRIVING IN THE WESTERN US, THIS LIMITER HAS ALMOST CAUSED ME TO BE IN AN ACCIDENT 4 TIMES. FORD SHOULD BE COMPELLED TO TELL BUYERS THAT THIS VEHICLE HAS A SPEED LIMITER BEFORE THE SALE IS CLOSED.

CONSUMER NOTICE WHILE TRAVELING ELECTRICAL WAVES BURNING CONSUMER ON THE LEGS. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. TS

VEHICLE HAS A SLIGHT VIBRATION AT 65 MPH THAT INCREASES IN SEVERITY AS SPEED INCREASES. AT 85 MPH IT HAS A VERY PRONOUNCED VIBRATION THAT MUST BE CONSIDERED DANGEROUS. VEHICLE WAS RETURNED TO DEALER FOUR TIMES. THE DEALER ESSENTIALLY TOLD CUSTOMER THAT FORD WOULD NOT WARRANTY A VEHICLE OVER THE LEGAL SPEED LIMIT. THIS WAS THE FINAL ANSWER AFTER SEVERAL ATTEMPTS WERE MADE TO CONVINCE THE CUSTOMER OF OTHER CAUSES, MOST OF WHICH WERE ESSENTIALLY RIDICULOUS. (THE CUSTOMER WAS IN THE AUTO REPAIR BUSINESS FOR 17 YEARS.) THE CUSTOMER TOOK THE TECHNICIAN FOR A TEST DRIVE TO DEMONSTRATE THE SEVERE VIBRATION. THE TECHNICIAN PROPOSED THE POSSIBILITY OF A DEFECTIVE REAR DRIVE LINE. THE TECHNICIAN'S SUPERVISOR THEN DROVE THE VEHICLE HIMSELF THEN STATED THE VEHICLE DEFINITELY HAD A PRONOUNCED VIBRATION, BUT FORD WOULD NOT WARRANTY THE PROBLEM. SINCE THE VIBRATION WAS DISCOVERED WHILE PASSING AN OBVIOUSLY INTOXICATED DRIVER (FOR SAFETY REASONS), THE CUSTOMER DEFINITELY CONSIDERS THIS A SAFETY HAZARD. AFTER VIEWING SEVERAL OTHER COMPLAINTS AT THE NHTSA SITE, IT IS ALL TO OBVIOUS THAT THIS ANSWER/REFUSAL IS BECOMING A VERY COMMON PRACTICE AMONG FORD DEALERS. *PH *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**769763

CONSUMER STATES WHEN BRAKING AND GENTLY TOUCH THE BRAKE PEDAL THE REAR WHEELS LOCK UP. MR

TWO TIRES DETERMINED DEFECTIVE AT 517 MILES COULD NOT BE BALANCED. DT

WHILE TURNING A CORNER THE VEHICLES ENGINE SHUTS OFF. VEHICLE WILL START RIGHT UP AGAIN, CONSUMER FEELS UNSAFE BECAUSE THE BRAKES AND STEERING GO OUT. CAUSE OF STALLING IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. MR

CONSUMER STATES THAT VEHICLE WAS ON A SLIGHT INCLINE, LIFTER FEET OFF OF BRAKE, VEHICLE DRIFTED BACKWARD, WITH VEHICLE IN DRIVE GEAR. CONTACTED DEALER. TS

CONSUMER STATES THAT THE VEHICAL WILL NOT START. TS

WINDSHIELD WIPERS STOP WORKING DURING RAIN NEXT DAY WIPERS ARE FINE INTERMITTENT PROBLEM BUT A LIFE THREATENING SITUATION. DT

CONSUMER STATES WAS INVOLVED IN A HEAD-ON COLLISION AT APPROX 25MPH. BOTH DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. TS

CONSUMER STATES WHEN VEHICLE IS IN NEUTRAL THERE A LOT OF SHAKING, WHEN DRIVING AT HIGHWAY SPEEDS RPM'S MAY BE AT 85 THEN VEHICLE SUDDENLY LOOSES POWER. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. MR

MY HUSBAND AND I WERE DRIVING ON THE INTERSTATE. MY HUSBAND ATTEMPTED TO OVERTAKE A SLOW MOVING VEHICLE. HE HAD TO ACCELERATE BETWEEN 80 AND 85 TO OVERTAKE IN FAST MOVING TRAFFIC. OUR VEHICLE ACTED LIKE IT WAS STARVED OF FUEL AND WAS NOT RESPONDING. THIS PUT US IN A VERY DANGEROUS SITUATION AS THERE WAS OTHER TRAFFIC ON THE ROAD. WE CONTACTED OUR LOCAL FORD DEALERSHIP. THEY TEST DROVE THE VEHICLE AND STATED THAT THEY COULD NOT FIND A DEFECT. WE EXPRESSED OUR CONCERN THAT THE SUDDEN LOSS OF POWER PUTS US IN AN UNSAFE OVERTAKING SITUATION. WE WERE INVITED TO TAKE A TEST DRIVE WITH A TECHNICIAN. WE EXPRESSED OUR CONCERN FOR THE SAFETY OF THE TECNICIAN AND OURSELVES DURING A TEST DRIVE A HIGH SPEEDS. THE DEALERSHIP AND FORD MANUFACTURING STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. FINALLY HAVING FAXED OUR CONCERNS TO THE DEALERSHIP ON10/14/02, WE WERE OFFERED ANOTHER TEST DRIVE WITH A SERVICE TECHNICIAN ON 10/15/02. DURING THE TEST DRIVE AT SPEEDS NOT EXCEEDING 65 MILES PER HOUR, THE TECHNICIAN EXPLAINED THAT THE VEHICLE HAS A "REV LIMITER" WHICH IS GOVERNOR WHICH STOPS ALL ACCELERATION AT 85 MPH. WE FEEL THAT THIS INABILITY TO GO ABOVE 85 MILES PER HOUR PLACES IN A VERY VULNERABLE POSITION. THE TRUCK WILL NOT BE ABLE TO RESPOND IN AN EMERGENCY OR AVOIDANCE SITUATION. THIS PLACES EVERYONES LIVES AT RISK. IT SEEMS THAT FORD MOTOR COMPANY IS THE ONLY ONE WHO HAS DECIDED HOW FAST THEIR TRUCKS SHOULD GO AND HAVE NOT TAKEN INTO CONSIDERATION THE DANGER THAT THEY A PLACING US IN.

CONSUMER STATES THAT THE VEHICLE WAS INVOLVED IN A FRONTAL AND A ROLLOVER COLLISION OF 40-45 MPH AND NEITHER AIR BAG DEPLOYED. DEALER AND THE MANUFACTURER WILL BE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. MR

CONSUMER STATES THAT WHILE TRAVELING AT 35 MPH, CONSUMER LOST CONTROL OF VEHICLE. VEHICLE ROLLED OVER AIRBAGS DID NOT DEPLOY. PLEASE PROVIDE ANY FURTHER INFORMATION. *MR

THE CONSUMER STATES THAT VEHICLE ROCKS WHILE DRIVING. THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER, AND THE DEALER SUGGESTED THAT THE SPARK PLUGS NEEDED REPLACING. *MR THE CONSUMER SATES THAT THE VEHICLE GOES AT A RATE OF 2500+3000 RPM 202 RANGER, SHAKES IN THE NET OR PARK. THE ENGINE CUTS OUT AND JERKS AT HIGH SPEEDS, ALSO WHEN PASSING VEHICLES OR TRUCKS ON THE FREEWAYS-CUTS OUT, ITS VERY UNSAFE, AND THE BRAKES PULSATE/SHAKE WHEN APPLIED AT HIGHWAY SPEEDS. (6000 RPM, PLUS THE SPEEDOMETER SHOWS 120 MPH) CERTIFIED MECHANIC(S) HAVE STATED THAT THERE'S SOMETHING WRONG WITH THE VEHICLE. *SCC

CONSUMER STATES THAT VEHICLE WILL TURN OFF BY ITSELF, ALSO WHILE DRIVING ON THE HIGHWAY IT WILL SLOW DOWN. NLMTHERE IS A GOVERNOR ON THE ENGINE THAT CUTS IN AND SLOWS THE VEHICLE. CONSUMER STATES THAT IF THERE WAS ANY KNOWN POSSIBILITY OF A GOVERNOR BEING ON THIS VEHICLE, HE WOULD NOT HAVE PURCHASED. *JG

AT 55 TO 60 MPH VEHICLE JERKS AND LUNGES. TOOK VEHICLE TO DEALER,AND THEY STATED THIS WAS NORMAL. *AK CONSUMER BELIEVES THAT THE VEHICLE IS DEFECTIVE. *YH

WHEN PULLING UP TO A STOP TRUCK RATTLES WITH AN AWKWARD SOUND. DEALERSHIP HAS MADE SEVERAL ATTEMPTS TO CORRECT, BUT WITH NO SUCCESS. FORD HAS SENT OUT A TSB ON THIS, BUT EVEN THAT HAS NOT CORRECTED THE PROBLEM. A FACTORY REPRESENTATIVE SPOKE WITH THE OWNER AND BASICALLY TOLD HIM THAT THE TRUCK WAS LIKE THAT. THE ENGINE IS 3.0 LITRE W/5 SPEED TRANSMISSION, EDGE SERIES MODEL PICKUP. PLEASE DESCRIBE DETAILS. *AK

WHILE DRIVING AND UPON STOPPING AT A STOP SIGN BRAKES BECAME ERRATIC VEHICLE WOULD NOT STOP. IT WAS DETERMINED THAT THE IDLE AIR CONTROL WAS THE PROBLEM. *AK

WHILE THE CONSUMER WAS DRIVING INTENSE HEAT COMES FROM THE DASHBOARD. TOOK THE VEHICLE TO THE DEALER AND THE DEALER UNABLE TO REMEDY THE PROBLEM. *YH

WE, IN GOOD FAITH, PURCHASED A NEW 2002 FORD RANGER, EDGE EDITION FROM YOUR ROBSTOWN TEXAS DEALERSHIP ON 7/12/2002. NO SAFETY DEFECT LISTED. *AK

THE VEHICLES ENGINE IDLES ROUGHLY WHICH CAUSES THE VEHICLE TO SHAKE. I NOTICED THIS PROBLEM INSTANTLY AFTER PICKING UP THE VEHICLE FROM THE DEALERSHIP. I HAD TAKEN IT IN TO DEAN SELLERS FORD IN TROY MICHIGAN WITH 500 MILES ON IT AND I WAS TOLD THAT IT WAS A NEW ENGINE FOR THE RANGER, AND IT WAS SUPPOSE TO DRIVE LIKE THAT. HOWEVER, AFTER CONTINUING TO DRIVE THE VEHICLE AND EXPERIENCING STALL OUTS I BELIEVE THERE IS SOMETHING WRONG WITH MY ENGINE. I STARTED UP OTHER RANGERS AT OTHER DEALERSHIPS AND YES, WHEN FIRST STARTED THE IDLING IS ROUGH BUT THEN KICKS DOWN TO A NORMAL RUNNING IDLE. I HAVE HAD A SERVICE TECH. AGREE WITH ME THAT THE IDLING SEEMS TO BE ROUGH ON MY VEHICLE BUT NOTHING HAS BEEN FOUND TO CORRECT THE ISSUE. NOR HAS ANYTHING BEEN FOUND ON THE STALL OUTS. I HAVE ALSO EXPERIENCED "JOLTING" OR "SURGES" OF POWER WHILE DRIVING. ATTEMPTING TO SPEED UP 5 OR 10 MPH PRODUCES A JOLT FORWARD AS THOUGH YOU HAVE GUNNED THE ENGINE, AT TIMES IT FEELS AS THOUGH THE VEHICLE IS SPEEDING UP ON IT'S OWN. I TRULY BELIEVE FORD IS MANUFACTURING FAULTY ENGINES WITH THIS PARTICULAR VEHICLE AND I AM COMPLETELY 100% UNSATISFIED WITH MY PURCHASE OF THIS VEHICLE. I HAVE OWNED A 1995 RANGER AND HAD NEVER EXPERIENCED A PROBLEM WITH THAT YEAR LINE. SOMEONE OF AUTHORITY NEEDS TO INVESTIGATE THIS VEHICLE AND CONSUMERS SHOULD BE COMPENSATED FOR THE MANY ISSUES FORD HAS WITH RANGER ENGINES. YOUR ASSISTANCE AND POWER IS MUCH APPRECIATED.*AK

VEHICLE HAS STALLED OUT WHILE DRIVING ON THREE (3) OCCASIONS AND WAS PREVENTED FROM STALLING ON ONE OTHER. FIRST OCCURRENCE WAS ON 06/14/02 WITH APPROXIMATELY 2800 MILES, VEHICLE WAS TRAVELING APPROX. 15-20 MILES AN HOUR AND TURNING INTO A PARKING LOT. SECOND FAILURE WAS ON 07/09/02 WITH APPROX. 3650 MILES, VEHICLE AGAIN WAS MAKING A TURN AT APPROX. 15 MPH. THIS FAILURE OCCURRED THE EVENING OF PICKING UP THE VEHICLE FROM JEROME DUNCAN FORD FOR SERVICE. HOWEVER, JEROME DUNCAN REFUSED TO ITEMIZE THIS PROBLEM ON THEIR REPAIR LIST BECAUSE THE VEHICLE WAS CURRENTLY RUNNING AND DID NOT STALL OUT IN THEIR POSSESSION. THIRD FAILURE OCCURED 08/11/02 WITH APPROX. 5700 MILES, VEHICLE WAS TRAVELING AT APPROX. 25-30 MPH ATTEMPTING TO TURN OR CURVE TO THE LEFT. EACH TIME THIS "STALL OUT" HAS OCCURRED THE ENGINE HAS BEEN WARM AND THE GAS TANK HAD 1/4 OR MORE OF GAS IN IT. I PREVENTED THE FOURTH OCCURRENCE FROM HAPPENING WHEN STOPPED AT A TRAFFIC LIGHT AND GIVING THE ENGINE SOME GAS WHILE KEEPING ONE FOOT ON THE BRAKE. I HAVE TAKEN THIS VEHICLE IN FOR SERVICING FOR THIS PROBLEM 3 TIMES, HOWEVER, 2 OF THE TIMES JEROME DUNCAN FORD HAS REFUSED TO DOCUMENT IT, SAYING THE VEHICLE IS RUNNING AND APPEARS TO BE IN WORKING ORDER. ONLY ONCE HAS THIS VEHICLE BEEN DOCUMENTED WITH A FORD DEALER FOR ISSUES, RUSS MILNE FORD 24777 HALL RD. MACOMB MI 48042 (810) 948-7700. THE TECHNICIANS THERE HAVE NOT BEEN ABLE TO DETERMINE THE CAUSE FOR THE STALL OUTS. I WILL ONCE AGAIN TAKE MY VEHICLE IN AND HAVE THIS PRO

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

I GET 14 MILES TO THE GAL ON THE FREEWAY THE STICKER SAID 19. THE ENGINE SHAKES AT IDLE. IT HAS A LEAN IDLE MISS. THE SHAKING IS VERY BAD AT TIMES. TRANSMISSION DOES NOT SHIFT RIGHT, CAUSING BAD GAS MILEAGE. I HAVE TAKEN IT TO THREE DIFFERENT DEALERS THEY ALL SAY THERE IS NO PROBLEM. BUT 14 MILES TO THE GAL IS NOT ACCEPTABLE.*AK

VEHICLE FAILED TO START DUE TO ANTI-THEFT SYSTEM LOCKING MODE KICKING IN. VEHICLE SHOWED NO SIGNS OF HAVING POWER, AND WOULDN'TSTART UNTIL THE FOLLOWING DAY. DEALER STATED THAT FORD ENGINEERS WERE LOOKING INTO THE PROBLEM. PLEASE PROVIDE MORE INFORMATION.*AK

IN A FRONTAL COLLISION AT 40-50 MPH, NONE OF THE AIR BAGS DEPLOYED ON IMPACT, RESULTING IN INJURIES.*AK *TT

VEHICLE WAS GOING 40-45MPH AND UPON IMPACT, PASSENGER'S FRONT TIRE FELL DUE TO CARTER PIN POSSIBLY NOT BEING ATTACHED. BRACKET WHERE THE CARTER PIN WAS HELD DIDN'T SHOW ANY INDENTATIONS OR FRAGMENT PIECES OF PIN BEING IN TACK. DEALER WAS NOTIFIED, AND STATED IT WAS VERY UNUSAL FOR THIS TYPE OF IMPACT. *AK *JG

A DOME LIGHT COMES ON AFTER DOOR IS OPENED AND STAYS ON FOR 25 SECONDS. THIS LIGHT IS SO BRIGHT THAT DRIVER IS UNABLE TO SEE THE ROAD. ALSO, UNABLE TO CUT LIGHT OFF OR DIM IT. DEALER CONTACTED.*AK

I AM AFRAID TO DRIVE THE TRUCK NOW BECAUSE IF THE AIRBAG GOES OFF, IT WILL HURT ME. *AK

FORD IS KNOWINGLY SELLING A DEFECTIVE ENGINE IN THEIR FORD RANGER. MY FACTORY ORDERED TRUCK HAS WHAT COULD BE DESCRIBED AS A SEVERE, CONSTANT "ROUGH IDLE". I HAVE HAD IT BACK TO THE DEALER A NUMBER OF TIMES (THE FIRST TIME WAS 2 DAYS AFTER I PURCHASED IT). FORD HAS SENT THEIR DISTRICT ENGINEER TO LOOK AT THIS ISSUE. HE PERFORMED A "G-FORCE" TEST WHICH REGISTERED 0.6. FORD SERVICE AGREES THAT IT HAS THIS ISSUE. FORD'S STANCE IS THAT ALL 2002 RANGERS HAVE THIS ISSUE (NUISANCE IS THE WORD THEY USED) AND THEY ARE NOT GOING TO DO ANYTHING TO "FIX" IT. THE ENGINEER TOLD ME THAT FORD IMPLEMENTED "SOFTER" MOTOR MOUNTS TO TRY AND ALLIEVIATE THIS ISSUE WHICH MY TRUCK ALREADY HAD. SO FORD IS VERY AWARE OF THIS ISSUE. THE MODEL I TEST DROVE DID NOT EXHIBIT THIS ISSUE. FORD'S STANCE IS THAT IT IS MY FAULT FOR BUYING THIS VEHICLE. IN OTHER WORDS, IF I WANTED A SMOOTHER IDLING ENGINE, I SHOULD HAVE PURCHASED A DIFFERENT MANUFACTUER'S VEHICLE. THIS MAY NOT BE THE PROPER FORUM FOR THIS TYPE OF ISSUE, BUT I WANTED TO MAKE THE GOVERNMENT AWARE OF WHAT FORD IS TRYING TO PUT OVER ON THE CONSUMER. AS FAR AS FORD'S CONTENTION THAT "THEY ALL DO THIS" I WOULD HAVE TO DISAGREE. I HAVE BEEN TO ALL THE "RANGER" FORUMS AND USER SITES AND NO ONE IS REPORTING THIS ISSUE ON THEIR 2002 RANGERS. PLEASE HELP IF YOU CAN.*AK

A GRINDING NOISE WOULD COME FROM TRANSMISSION WHEN GEAR CHANGES FROM 1ST TO 2ND, AND SEVERE VIBRATION WOULD OCCUR WHEN DRIVING 65 -70 MPH. VEHICLE BEEN TO DEALER ON SEVERAL OCCASIONS, AND NO CORRECTION COULD BE FOUND AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

WHILE STARTING VEHICLE AND WARMING UP, ENGINE MISFIRED, HAD TO REFILL FUEL CONSTANTLY. DEALER HAS BEEN NOTIFIED HOWEVER DOES NOT HAVE A REMEDY FOR PROBLEM.*AK *YH

AS I WAS DRIVING ON AN INTERSTATE HIGHWAY, I ATTEMPTED TO PASS ANOTHER VEHICLE. THE OTHER VEHICLE SPED UP; I SLOWED; HE SLOWED; OBVIOUSLY A GAME OF SOME KIND WAS BEING PLAYED THAT I WANTED NO PART OF, SO I TRIED TO GET AWAY AND WHEN I HIT 85MPH, MY VEHICLE CEASED TO ACCELERATE AND BEGAN ACTING LIKE IT WAS STARVED FOR GAS. I SPOKE TO MY DEALER AND FORD MOTOR COMPANY AND LEARNED THAT THE VEHICLE HAS A "REV LIMITER" WHICH IS APPARENTLY A GOVERNOR THAT STOPS ALL ACCELERATION AT 85MPH. AS FAR AS I HAVE BEEN ABLE TO DETERMINE, FORD IS THE ONLY VEHICLE MADE THAT HAS SUCH A LIMITER AND IT CANNOT BE REMOVED OR ALTERED. WHEN I ASKED FORD WHY, I WAS TOLD IT WAS FOR MY OWN GOOD SINCE SPEED LIMITS ARE MAXIMUM OF 70-75 MPH ACROSS AMERICA . I THEN ASKED WHY THE SPEEDOMETER WENT TO 120 MPH AND THEY SAID THE VEHICLE WAS DESIGNED FOR IT BUT FORD CHOSE TO NOT LET DRIVERS EXCEED 85. I ASKED WHY FORD FELT COMPELLED TO HOLD A DRIVER TO 85 WHEN EVERY OTHER MANUFACTURER DID NOT AND HOW SAFE WAS IT TO ALLOW ME TO GO ONLY 10MPH OVER THE MAXIMUM SPEED WHEN THAT ALSO MEANT I COULD GO 55MPH OVER IN AN AREA POSTED FOR 30MPH. SAME ANSWER--FOR MY OWN GOOD. ONE OF THE MANY PROBLEMS WITH THIS IS THAT IN RARE EMERGENCY OCCASIONS (SUCH AS PASSING AN 18 WHEELER AND SOMEONE AHEAD PULLING OUT FROM A SIDE ROAD COMING IN MY DIRECTION--THERE ARE PROBABLY BETTER EXAMPLES), I MAY BE PAST THE POINT OF BEING ABLE TO SLOW DOWN OR ANOTHER CAR MAY BE BEHIND ME, AND WE ALL GET KILLED BECAUSE FORD DECIDED THEIR CARS SHOULD GO

TRANSMISSION WILL JUMP GEARS WHILE IN PARK AND SURGE FORWARD WITH NO WARNING. CAUSE UNKNOWN. DEALER NOTIFIED.*AK

COVER ON BED OF PICKUP FLEW UP WHILE CONSUMER WAS DRIVING AT 50 MPH. WHEN WIND GOT UNDER THE COVER IT LIFTED THE BACK OF VEHICLE A FEW INCHES BEFORE FALLING BACK DOWN. CONTACTED DEALER. *AKI

RECALL 02V035000; WHILE DRIVING THE VEHICLE CONSUMER NOTICED A LOW HUM COMING FROM THE BACK OF THE VEHICLE. HUM STARTS TO GET LOUDER. TOOK VEHICLE TO THE DEALER, DEALER STATED REAR END WAS BAD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

SUDDEN STOP WITH BRAND NEW VEHICLE EQUIPPED WITH ABS, BRAKES IMMEDIATELY LOCKED AND VEHICLE SLID SIDEWAYS.*AK

I RECENTLY PURCHASED A 2002 FORD RANGER. ON MARCH 11, THE VEHICLE WOULD NOT STOP AS I WAS TURNING AROUND NEAR THE NEW PHILADELPHIA POST OFFICE AROUND MY LUNCHTIME. I HAD MY FOOT TO THE FLOOR AND THE VEHICLE WOULD NOT STOP. I ENDED UP HITTING THE CONCRETE RAMP AT THE TUSCARAWAS COUNTY EDUCATIONAL BUILDING. THE TIRES CONTINUED TO SPIN EVEN THOUGH MY FOOT WAS TO THE FLOOR AND I WAS HITTING THE CONCRETE BARRIER! THIS IS THE SECOND TIME I HAD EXPERIENCED THIS HOWEVER THE FIRST TIME I DID NOT HIT ANYTHING I JUST JUMPED THE CURB AT MY APARTMENT. I THOUGHT THE FIRST TIME WAS MY ERROR BECAUSE I HADN'T BEEN USED TO DRIVING A TRUCK. ALSO, AFTER THE FIRST TIME I WASHED MY TRUCK I NOTICED PAINT CHIPPING OFF OF THE FLARE... ONLY THE CLEAR COAT IS CHIPPING... I HAVE TAKEN THE TRUCK TO FORD (HUMPHRIES) AND THE SERVICE DEPARTMENT MADE SOME ADJUSTMENTS BUT WERE UNABLE TO REPAIR THE DENTED BUMPER BECAUSE FORD ADVISED THEM THERE WERE NO RECALLS. FORD HAS ALSO SENT ME A LETTER STATING IT IS AN INSURANCE MATTER. MY GOAL IS THIS: I DO NOT FEEL I SHOULD HAVE TO PAY ANYTHING TO GET THE PROBLEMS FIXED. I WANT THE DENTED BUMPER REPAIRED AND THE CHIPS IN THE FLARE REPAIRED. I DO NOT HAVE $500 TO WAIT TO BE REIMBURSED ON EITHER. WHAT CAN BE DONE TO HELP ME? NLM

WHILE DRIVING AT 45 MPH HIT A SHEET OF ICE ACCIDENT OCCURRED, AIR BAGS DID NOT DEPLOY, RESULTING IN INJURIES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

REAR SHOCK ABSORBERS BLEW OUT. DEALER HAS REPAIRED VEHICLE. *AK

WHILE DRIVING BETWEEN 40 AND 45 MPH VEHICLE HIT A PATCH OF BLACK ICE, AND DRIVER LOST DIRECTIONAL CONTROL OF TRUCK. FRONT END CRASHED INTO A WALL AND SPUN AROUND. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. TWO OCCUPANTS OF VEHICLE SUSTAINED BACK INJURIES. VEHICLE HAS NOT BEEN EXAMINED TO DETERMINE CAUSE FOR FAILURE OF AIR BAGS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

AFTER FILLING GAS TANK, VEHICLE WAS DRIVEN APPROXIMATELY NINE MILES AND WENT FROM A FULL TANK TO LESS THAN A HALF TANK OF GAS. VEHICLE WAS COVERED IN GASOLINE. VEHICLE WAS TOWED TO NEAREST DEALERSHIP FOR REPAIR. AFTER REVIEW OF NHTSA WEB SITE IDENTIFIED THAT THIS IS NOT AN ISOLATED INCIDENT. CONCERNS WERE RAISED WITH REPAIRING DEALERSHIP AS WELL AS SELLING DEALERSHIP. REQUESTED FAILURE ANALYSIS OF FAILED PART TO DETERMINE ROOT CAUSE OF FAILURE, INFORMED THAT DEALERSHIPS DO NOT HAVE PERSONNEL TRAINED TO DO THIS. INFORMED DEALERSHIPS THAT I DO NOT FEEL VEHICLE IS SAFE AND WOULD LIKE THEM TO TAKE THE VEHICLE BACK DUE TO IT ONLY BEING 35 DAYS OLD AND 1700 MILES, TOLD THEM THAT I WOULD CONSIDER THE PURCHASE OF A DIFFERENT FORD VEHICLE. WAS INFORMED THAT FORD DOES NOT HAVE A BUY BACK PROGRAM AND ANY NEGOTIATION WOULD HAVE TO BE DONT WITH REGIONAL FORD REP. WAITED UNTIL 12/11 TO HER FROM REP AND SHE WAS IN A MEETING AND TOLD ME SHE WOULD CALL ME BACK. AFTER NOT HEARING FROM REP FOR OVER A WEEK I BEGAN TO LEAVE HER VOICE MAIL AND STILL DID NOT GET A RETURN CALL. CONTINUED TO CALL CUSTOMER RELATIONS LINE AND DEALERSHIP AND STILL DID NOT HEAR ANYTHING ON MY CONCERN. FINALLY HEARD FROM FORD REP ON 12/15 AND WAS OFFERED AND ESP 5 YRS 75K MILES, INFORMED REP THIS WAS UNACCEPTABLE DUE TO THE LENGTH OF MY TIME THAT WAS WASTED ON THIS ISSUE. REP INFORMED ME THAT THERE IS NOT A PROBLEM WITH THE FUEL LINE ON THE RANGER, I INFORMED REP THAT THERE ARE OTHER DOCUMENTED CASES OF THIS ON THE NHTSA

INTERIOR AND EXTERIOR LIGHTS GO OUT INTERMITTENTLY AT ABOUT 10 SECONDS WITHIN 4000 MILES. CONSUMER STATED THIS HAS HAPPENED 5 TIMES. CONTACTED DEALER, AND NOTHING THEY COULD DO BECAUSE IT COULD NOT BE DUPLICATED.*AK

DEALER PRESENTED VEHICLE AS REPAIRED 12-22-1 (REPLACED SLAVE CYLINDER FOR CLUTCH). WAS STILL NOT DISENGAGING. STILL AT WILLEY FORD.

THE CLUTCH FAILED WITH LESS THAN 100 MILES, WOULD NOT DISENGAGE. TOWED TO DEALER. *YD