Page 4 of 7 · complaints 151–200 of 346

2002 Ford Ranger complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Vehicle Speed Control
Filed Jan 16, 2008NY

TL*THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT RECEIVED A SAFETY RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL. HE WAS INFORMED EVERY MONTH THEREAFTER THAT THE PART WOULD BE AVAILABLE THE FOLLOWING MONTH. IN DECEMBER OF 2007, HE WAS INFORMED THAT THE PART WOULD BE AVAILABLE IN THE FIRST QUARTER OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 10,000.

Vehicle Speed Control
Filed Jan 14, 2008IL

TL*THE CONTACT OWNS A 2002 FORD RANGER. IN AUGUST OF 2007, THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). SHE CALLED THE FORD DEALER AND MANUFACTURER IN JANUARY OF 2008 AND WAS INFORMED THAT THEY DID NOT HAVE THE PARTS AND DID NOT KNOW WHEN THEY WOULD BE AVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 45,955. UPDATED 02-14-08. *KB

Vehicle Speed Control
Filed Jan 13, 2008VA

RECALL OF SPEED CONTROL DEACTIVATION SWITCH FOR 2002 FORD RANGER, I HAVE BEEN TO THE DEALER ABOUT EIGHT TIMES AND THEY NEVER SEEM TO HAVE THE PART FOR REPAIR, ALL I GET IS THE PARTS HAVE NOT COME IN YET!! MY CONTROL HAS BEEN DE-ACTIVATED BY THE DEALER BUT NO ACTION FOR REPAIR OF THE RECALL. *TR

Vehicle Speed Control
Filed Jan 9, 2008CA

RECALL #05S28 2002 FORD RANGER AUGUST 2007 LETTER ASKING ME TO CONTACT THE DEALER - SUNSET FORD. I HAVE BEEN GIVEN A NEW DATE FOR THE PART TO BE IN EACH TIME I HAVE CALLED (THIS SAYS UNDERHOOD FIRE CAN BE CAUSED BY THE SPEED CONTROL). I CALLED IN AUGUST, SEPTEMBER, NOVEMBER, DECEMBER AND TODAY JAN 9 2008. I AM NOW TOLD, CALL IN APRIL AND "SEE IF THE PART IS IN" ???????? THIS STINKS OF A BAD CAR FROM A COMPANY THAT DOESN'T CARE! I DON'T WANT A PROBLEM OR A FIRE! *TR

Vehicle Speed Control
Filed Jan 5, 2008GA

MY 2002 FORD RANGER WAS PART OF A RECALL PERTAINING TO THE CRUISE CONTROL STARTING FIRES. I RECEIVED MY NOTICE AND TOOK IT TO A DEALER IN EARLY OCTOBER 2007. ALL THEY DID WAS DISCONNECT IT. THEY SAID THAT I WOULD RECEIVE ANOTHER NOTICE IN A FEW MONTHS WHEN A REPLACEMENT PART ARRIVED. AS OF JANUARY 5, 2007, THIS HAS NOT OCCURED. I CONTACTED FORD AND THEY JUST GAVE ME SOME CANNED RESPONSE ABOUT A BACK ORDER AND PARTS NOT BEING AVAILABLE FOR SEVERAL MORE MONTHS. SINCE THEY DISCONNECTED THE UNIT, MY ABS LIGHT COMES ON. THE DISCONNECTION OCCURRED FROM THE BRAKE'S MASTER CYLINDER. ALL THEY DID WAS PUT A PIECE OF ELECTRICAL TAPE OVER THE FEMALE END OF THE DISCONNECTED POINT. IT WAS COMING OFF AS THEY PUT IT ON. MY CONCERN IS THAT A MANUFACTURER CAN "RECALL" A PRODUCT ONLY TO DISCONNECT IT, AND IN DOING SO LEAVE THE CONSUMER WITHOUT A FEATURE THEY PAID FOR, AND MORE IMPORTANTLY, WITH A "MICKEY MOUSE" MANNER OF DOING SO THAT MAY BE CAUSING OTHER PROBLEMS. I WORKED FOR A LIGHTING MANUFACTURER. WE HAVE HAD CPSC RECALLS. HOWEVER, I NEVER RECALLED OUR RECALLS JUST BEING THE UNPLUGGING OF A FIXTURE WITH AN OPEN PROMISE TO CORRECT THE CONSUMER PROBLEM IN THE FUTURE. HOW DOES FORD GET AWAY WITH THIS? *CN

Power Train › Driveline › Differential Unit
Filed Jan 3, 2008111,000 milesCA

1) EVENTS LEADING UP TO THE FAILURE: NORMAL EVERYDAY MODE OF TRANSPORTATION VIA HIGHWAY AND SURFACE STREETS. 2)FAILURE AND CONSEQUENCES: THE REAR LIMITED SLIP DIFFERENTIAL UNIT OF MY 2002 FORD RANGER FX4 AUTOMATIC TRANSMISSION VEHICLE BROKE CAUSING THE TRUCK TO STOP ABRUPTLY NEARLY CAUSING AN ACCIDENT. THE REAR LIMITED SLIP DIFFERENTIAL UNIT EXPLODED CAUSING THE GEARS TO BREAK AND STOP THE VEHICLE FROM DRIVING. I HAD CONTACTED THE MANUFACTURER (TORSEN) OF THE DIFFERENTIAL UNIT AND STATED THE UNIT I HAD WAS RECALLED ACCORDING TO THE SERIAL NUMBER. FORD MOTOR COMPANY NEGELANTLY DID NOT RECALL ALL VEHICLES WITH THE RECALLED DIFFERENTIAL UNITS. 3) THE TRUCK'S REAR DIFFERENTIAL UNIT AND GEAR WAS REPLACED WITH OEM RING AND PINION GEARS, BEARINGS AND SIMILAR TYPE LIMITED SLIP DIFFERENTIAL UNIT FROM A DIFFERENT MANUFACTURER (DETROIT TRUETRAC) FROM WHICH WAS ORGINALLY INSTALLED IN THE VEHICLE. COST $1,400.00.*CN

Vehicle Speed Control
Filed Dec 28, 2007FL

RECEIVED A RECALL FOR MY VEHICLE MAY 07 AS OF TODAY I WAS TOLD BY FORD THAT IT WILL NOT BE FIXED TILL LATE JUNE 2008 OR LATER. SO I AM DRIVING A TRUCK THAT I AM PAYING FOR THAT HAS NO CRUISE CONTROL AND WHEN THIS DISCONNECTED MY CRUISE CONTROL WITHOUT TELLING ME TILL AFTER THE FACT, IT ALSO DISCONNECTED MY ABS SYSTEM. SO NOW I HAVE NO ANTI LOCK BRAKES -HARDLY ANY BRAKES AND NO CRUISE CONTROL. THIS IS TOTALLY UNACCEPTABLE. WHY DID THEY DISCONNECT THE SYSTEM, KNOWINGLY WITHOUT TELLING THE CONSUMER THEY DID NOT HAVE THE PART IN STOCK. SO I AM DRIVING A UNSAFE VEHICLE IN MY OPTION. *TR

Electrical System › Wiring
Filed Dec 28, 2007NE

DOOR AJAR LIGHTS IS LIT ON DASH AND DOME LIGHT STAYS ON. SOMETIMES WILL EVENTUALLY GO OFF, BUT EVENTUALLY COMES BACK ON BY ITSELF OR IF JARRED. *TR

Engine and Engine Cooling › Engine
Filed Dec 27, 2007CA

I BOUGHT A 2002 FORD RANGER IN APRIL OF 2006 AND NOW THERE SEEMS TO BE AN ISSUE WITH THE OIL PRESSURE SENSOR ON THE ENGINE FAILING THE SENSOR CAUSES THE GAUGE TO "TWITCH" I BOUGHT THE VEHICLE WITH THIS UNKNOWN DEFECT HAS THERE BEEN A RECALL ON THIS MATTER? I HAVE VISITED SOME ON LINE BULLETIN BOARDS AND IT SEEMS TO BE A COMMON DEFECT. *TR

Vehicle Speed Control › Cruise Control
Filed Dec 20, 2007WV

TL*THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL SWITCH AND IMMEDIATELY SCHEDULED A REPAIR APPOINTMENT. THE DEALER INFORMED HER THAT THE PARTS WOULD BE AVAILABLE IN OCTOBER OF 2007. WHEN SHE CALLED BACK, THE DEALER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL FEBRUARY OF 2008. SHE HAS NOT YET HAD HER SPEED CONTROL SWITCH DEACTIVATED. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER, VIN, AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 50,000.

Vehicle Speed Control
Filed Dec 19, 200788,000 milesMO

RECEIVED A RECALL ON MY SPEED CONTROL. MADE A APPOINTMENT AT DEALERSHIP TO REPLACE DEFECTIVE PART AND THEY DISCONNECTED MY SPEED CONTROL, BUT RAN OUT OF PARTS. THE DEALERSHIP AND FORD MOTOR COMPANY HAVE BEEN CONTACTED ABOUT THE AVAILABILITY OF THIS PART[SCDS] AND THEY TELL ME JANUARY OR FEBRUARY 2008. I HAVE BEEN WITHOUT SPEED CONTROL FOR OVER 4 MONTHS. AS SOON AS THEY DISCONNECTED MY SPEED CONTROL MY ANTI-LOCK LIGHT ON DASH HAS BEEN COMING ON OCCASIONALLY. THE DEALERSHIP HAS BEEN INFORMED OF THIS. I AM CONCERNED THAT THIS COULD AFFECT MY ABILITY TO STOP OR AVOID A COLLISION. *TR

Vehicle Speed Control
Filed Dec 17, 2007TN

FORD MOTOR CO. ISSUED RECALL 05S28 IN AUGUST 2007. I TOOK MY 2002 RANGER IN ON 01 SEPT AND WAS TOLD PARTS WERE NOT AVAILABLE. CHECK BACK IN LATE NOV. THIS IS A RECALL PROBLEM WITH THE CRUISE CONTROL, AND THE DEALER DISCONNECTED IT, STATING THAT IT WAS A FIRE HAZARD. I TOOK THE RANGER IN ON 08 DEC AND AGAIN WAS TOLD PARTS WERE NOT AVAILABLE AND THAT THE DEALER HAD NO INFORMATION AS TO WHEN FORD WOULD SEND THE PARTS OUT, EXCEPT THAT IT WOULD BE SOME TIME AFTER THE NEW YEAR. IN THE MEANTIME, I AM WITHOUT USE OF THE CRUISE CONTROL, WHICH IS OF GREAT BENEFIT TO ME WHEN TRAVELING. IN MY OPINION, 4+ MONTHS IS FAR TOO LONG TO HAVE TO WAIT FOR FORD TO CORRECT A PROBLEM OF THIS SORT, ESPECIALLY SINCE EVEN THE DEALER HAS NO IDEA WHEN PARTS WILL BE AVAILABLE FROM FORD. THIS RECALL INACTION HAS ALL THE APPEARANCES OF DELIBERATE NEGLECT. *TR

Vehicle Speed Control
Filed Nov 26, 2007AK

2002 FORD RANGER RECALL FOR SPEED CONTROL SYSTEM. *KB THE CONSUMER STATED THERE WAS NO AUTHORIZED DEALER IN HIS TOWN. THE CONSUMER WANTED TO KNOW IF A PARTICULAR AGENT IN ANOTHER TOWN WAS AUTHORIZED TO MAKE THE REPAIR. THE CONSUMER STATED THE REPAIRS STILL HAVE NOT BEEN MADE.

Vehicle Speed Control
Filed Nov 14, 2007AL

TL*THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT STATED THAT FORD MOTOR COMPANY IS TAKING TOO LONG TO REPAIR THE VEHICLE SPEED CONTROL FOR NHTSA CAMPAIGN ID NUMBER 07V336000. HE STATED THAT HE PAID TO USE THE CRUISE CONTROL FEATURE ON HIS VEHICLE AND SHOULD NOT HAVE TO WAIT UNTIL NEXT YEAR TO HAVE IT REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 35,000.

Vehicle Speed Control
Filed Nov 13, 2007MO

TL*THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) IN AUGUST OF 2007. THE DEALER DISCONNECTED THE SPEED CONTROL; HOWEVER, THE CONTACT WAS DISSATISFIED WITH THE REMEDY. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 52,000.

Vehicle Speed Control
Filed Nov 9, 2007MA

RECALL LETTER STATED SPEED CONTROL REQUIRED REPLACEMENT. NUMEROUS CALLS TO MANUFACTURER OVER LAST 3 MONTHS TO EFFECT REPAIR RESULTED IN ME BEING INFORMED THAT THEY DID NOT HAVE THE REPAIR PARTS. THE LAST ESTIMATE I RECEIVED WAS 3/08 - EIGHT MOUNTS AFTER I RECEIVED THE LETTER. FORD DOES NOT SEEM COMMITTED TO REPAIRING THIS DANGEROUS DEFECT. *TR

Vehicle Speed Control
Filed Nov 8, 200765,000 milesIA

TL*THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V33600 (VEHICLE SPEED CONTROL). THE DEALER DISCONNECTED THE DEACTIVATION SWITCH. THE ABS WARNING INDICATOR LIGHT ILLUMINATED INTERMITTENTLY AFTER THE SWITCH WAS DISCONNECTED. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY A FAILED PRESSURE CONTROL SWITCH. THE CONTACT STATED THAT NOT BEING ABLE TO USE THE CRUISE CONTROL WAS AN INCONVENIENCE. THE DEALER STATED THAT THE PART WOULDN'T BE AVAILABLE UNTIL AFTER JANUARY OF 2008. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 66,000. UPDATED 03/13/08. *LJ

Vehicle Speed Control
Filed Oct 31, 200769,500 milesWA

AFTER MY 2002 FORD RANGER WAS RECALLED FOR A CRUISE CONTROL ISSUE, I KEPT BLOWING FUSES. IN TAKING IT IN TO MY FORD DEALER THEY INDICATED A SHORT WITHIN THE DRIVER'S SIDE AIRBAG DEPLOYMENT SYSTEM. WENT THROUGH ABOUT 20 - 10 AMP FUSES BEFORE I COULD TAKE IT IN. FAILURE OF A SAFETY ITEM LIKE THE AIRBAG SHOULD NOT HAPPEN ESPECIALLY WITH LESS THAT 70,000 MILES ON THE VEHICLE. *TR

Power Train › Driveline › Differential Unit
Filed Oct 30, 200735,000 milesWV

TL*THE CONTACT OWNS A 2002 FORD RANGER. WHILE DRIVING 2 MPH, THE CONTACT HEARD A LOUD GRINDING AND CLUNKING NOISE. HE ALSO NOTICED FLUID LEAKING FROM THE REAR DIFFERENTIAL UNIT. THE DEALER STATED THAT THERE WAS A FRACTURE IN THE REAR DIFFERENTIAL CASE. THE DEALER AND MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V035000 (POWER TRAIN: DRIVELINE: DIFFERENTIAL UNIT). THE CONTACT FELT THAT HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 80,000.

Vehicle Speed Control
Filed Oct 29, 2007OH

IN AUGUST YOU SENT ME A LETTER ON MY FORD RANGER (SCDS) SPEED CONTROL. I"VE MADE THREE ATTEMPTS TO GET IT FIXED. BUT EVERY TIME I TAKE MY TRUCK IN THEY ALWAYS TELL ME THEY JUST RAN OUT AND THE PARTS ARE ON BACK ORDER. I CALLED AGAIN TODAY AND THEY TELL ME TO CALL BACK ON DECEMBER 2ND. WHAT KIND OF RUN AROUND IS THIS? AND WHO IS GOING TO BE RESPONSIBLE FOR MY TRUCK,CAR,GARAGE AND EVERYTHING ELSE THAT IS IN IT? *TR

Seat Belts
Filed Oct 26, 20071 milesFL

SEAT BELT NEVER STAYS CONNECTED ( POPS OUT) ALL SPEEDS. (5 YRS) I ASKED DEALER ABOUT FIXING HE SAID MY WARRANTY EXPIRED BUY A NEW ONE (FORD DOES NOT CARE ABOUT SAFETY AFTER WARRANTY DATE) THE AIRBAG LIGHT WILL STAY ON FOR A WEEK THEN OFF FOR A MONTH THEN REPEAT ( 5 YRS) DOOR AJAR LIGHT HAS NEVER TURNED OFF (MAYBE IT WILL BURN OUT SO I DON'T SEE IT ANYMORE) TAILGATE LATCH REPLACED 3 TIMES ( DANG THAT CHEAP PLASTIC) FRONT END REALIGNED NUMEROUS TIMES (ANTI NASCAR, ALWAYS TURNS RIGHT) ENGINE SHUDDERS BAD FEW TIMES A YEAR(BAD GAS MAYBE ONCE, OTHERS PROBABLY NOT) COIL PACK REPLACED TWICE (IM STILL UNDER 60,000 MILES) REAR WINDOW LEAKS ALSO :) *TR

Vehicle Speed Control › Cruise ControlFire
Filed Oct 18, 200743,000 milesPA

TL*THE CONTACT OWNS A 2002 FORD RANGER. IN SEPTEMBER OF 2007, THE CONTACT'S NEIGHBOR INFORMED HIM THAT HIS VEHICLE WAS ON FIRE. A POLICE REPORT WAS FILED. THE CONTACT CALLED FORD TO HAVE HIS VEHICLE TOWED TO THE DEALER. HE RECEIVED A RECALL LETTER A FEW DAYS BEFORE THE FIRE; HOWEVER, THE RECALL NUMBER WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 43,000.

Electrical System › Wiring
Filed Sep 17, 2007MA

FAILURE TO PERFORM SAFETY RECALL. *TR

Vehicle Speed Control
Filed Aug 17, 2007CO

TL*THE CONTACT OWNS A 2002 FORD RANGER. THE DEALER STATED THE PARTS FOR NHTSA CAMPAIGN # 07V336000 (VEHICLE SPEED CONTROL) WOULD NOT BE AVAILABLE UNTIL OCTOBER DUE TO THE PARTS ARE ON BACK ORDER. THE CURRENT MILEAGE WAS 64,000. THERE HAD BEEN NO FAILURE TO DATE.

Vehicle Speed Control
Filed Aug 15, 2007CO

TL*THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE POTENTIAL OF AN UNDERHOOD FIRE IN HIS VEHICLE. THE DEALER STATED THAT THE PARTS FOR THE RECALL REPAIR WOULD BE UNAVAILABLE UNTIL THE FOURTH QUARTER OF 2007. THE DEALER ALSO STATED THAT THE SPEED CONTROL DEACTIVATION SWITCH CANNOT GUARANTEE THAT THERE WILL NOT BE ANY LEAKAGE, WHICH POSES THE THREAT OF AN UNDERHOOD FIRE. THE FAILURE COULD OCCUR WHETHER THE VEHICLE IS PARKED OR IN MOTION. THERE HAD BEEN NO FAILURE TO DATE. THE NHTSA RECALL NUMBER WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 80,700.

Suspension › Rear › Axle › Non-powered Axle Assembly
Filed Jun 29, 200759,000 milesPA

TL*THE CONTACT OWNS A 2002 FORD RANGER. WHILE DRIVING 5 MPH, THE CONTACT HEARD A LOUD HUMMING NOISE COMING FROM THE REAR OF THE VEHICLE. THE MECHANIC STATED THAT THERE WERE METAL SHAVINGS IN THE REAR AXLE FLUID. THE REAR AXLE WAS REPLACED AND NO OTHER FAILURES HAVE OCCURRED. THE CURRENT MILEAGE IS 61,000 AND FAILURE MILEAGE WAS 59,000.

Suspension › Front › Control Arm › Lower Ball Joint
Filed May 4, 200737,000 milesFL

TL*THE CONTACT OWNS A 2002 FORD RANGER. WHILE DRIVING AT LOW SPEEDS AROUND 20 MPH THERE WAS A POPPING NOISE IN THE FRONT OF THE VEHICLE. THE NOISE WAS ALSO HEARD WHILE MAKING LEFT AND RIGHT TURNS. THE DEALER STATED THAT THE LOWER BALL JOINTS HAD EXCESSIVE PRY AND COULD POSSIBLY SEPARATE. THE LOWER BALL JOINTS WERE REPLACED AT THE OWNERS EXPENSE. THERE HAVE BEEN NO FAILURES SINCE THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 37000 AND THE CURRENT MILEAGE WAS 44000.

Latches/Locks/Linkages › Tailgate › Latch
Filed Apr 13, 2007CA

THE TAILGATE LATCH ON THE 2002 FORD RANGER PICKUP BROKE. THE PLASTIC MATERIAL APPEARED TO BE HEAVILY OXIDIZED AND BRITTLE , BASED ON MY MECHANICAL ENGINEERING EXPERIENCE. THE DEALER THAT REPAIRED THE LATCH SAID THEY SOLD 3 OR 4 OF THESE EACH MONTH AT A COST OF $179.81 EACH, INCLUDING LABOR. FORD MOTOR COMPANY DID NOT ACCEPT THAT THEY MADE A MISTAKE IN THE CHOICE OF MATERIALS.*AK

Seat Belts › Front › Buckle Assembly
Filed Mar 15, 200769,225 milesCA

DRIVER SIDE SEAT BELT WON'T STAY BUCKLED. VEHICLE IS OUT OF WARRANTY DUE TO MILEAGE. *JB

Service Brakes, HydraulicCrash
Filed Feb 13, 200722,636 milesNM

ON FEBRUARY 1, 2007, I WAS SLOWLY FOLLOWING AN SUV IN A CROWDED PARKING LOT AS WE BOTH LOOKED FOR A PARKING SPOT. THE SUV STOPPED. I APPLIED THE BRAKES AND THEN SUDDENLY MY 2002 FORD RANGER ACCELERATED. THE TIRES SQUEALED AS THE BRAKES FOUGHT THE ACCELERATION. I HIT THE SUV FROM BEHIND. THE SUV PULLED FORWARD AND THE RANGER CONTINUED TO ACCELERATE AN HIT THE SUV AGAIN. I SHUT OFF THE ENGINE. THE RANGER WAS TOWED TO A BODY SHOP. WHEN THE BODY WORK IS COMPLETE I WILL HAVE THE RANGER TOWED TO A FORD DEALER TO ADDRESS THE SUDDEN, UNINTENDED ACCELERATION PROBLEM. *NM

Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Feb 11, 200755,400 milesCA

SLOWING DOWN WHILE COMING UP TO A SIGNAL LIGHT, AS I MADE THE RIGHT TURN THE TRUCK SUDDENLY STALLED AND THE POWER STEERING AND BRAKES BECAME HARD TO HANDLE. THE TRUCK HOWEVER STARTED UP RIGHT AWAY BUT HAD A LOSS OF POWER FOR ABOUT HALF A MILE TO MY HOME. AFTER TURNING THE TRUCK OFF AND STARTING IT UP AGAIN, THE TRUCK RAN FINE UNTIL THE OTHER DAY WHEN IT STALLED AND LOST POWER AGAIN. TOOK THE TRUCK TO THE DEALER AND THEY SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM. READING ALL THE SIMILAR COMPLAINTS ABOUT THE FORD RANGERS HAS ME THINKING THAT SOMETHING IS DEFINITELY WRONG WITH THE FORD RANGERS. *NM

Exterior Lighting › Tail LightsFire
Filed Dec 5, 200644,879 milesVA

FORD 2002 RANGER DRIVEN BY MY MINOR SON TO SCHOOL APPROX 3 MILES. WHILE STOPPED AT A TRAFFIC LIGHT, A MOTORIST BEHIND MY VEHICLE ALERTED MY SON THE VEHICLE WAS ON FIRE. MY SON AND OTHER MOTORIST PULLED INTO NEXT AVAILABLE PARKING LOT WHERE THE OTHER MOTORIST WAS ABLE TO EXTINGUISH THE FIRE ON THE DRIVER'S SIDE TAILLIGHT WITH WORL GLOVES. AT APPROX 8:00 A.M. I DROVE THE VEHICLE DIRECTLY TO ORIGINAL DEALERSHIP TO REPORT THE VEHICLE FIRE AND DETERMINE REPAIR COST AND PAYMENT METHOD (OWNER VS. FORD). HALL FORD COULD NOT INITIALLY IDENTIFY WHY THE FIRE STARTED IN THE TAILLIGHT AND FORWARD INCIDENT REPORT TO THEIR REGIONAL MANAGER, WHO IN TURN, FORWARDED THE REPORT TO FORD CUSTOMER SERVICE DIVISION. I RECEIVED A LETTER FROM FORD CUSTOMER SERVICE DIVISION ON NOV 28, 2006 THAT SUGGESTED I GO THROUGH MY INSURANCE COMPANY WHO COULD FILE SUBROGATION CLAIM AGAINST FORD MOTOR COMPANY. THE CAUSE OF THE FIRE REMAINS UNRESOLVED. THERE IS NO REASON FOR A TAILLIGHT TO CATCH ON FIRE UNLESS THERE IS MATERIAL DEFECT. WITHOUT THE ALERTNESS OF ANOTHER MOTORIST, THE FIRE COULD HAVE CONTINUED UP THE WIRE HARNESS AND PASS THE FUEL NOZZLE. *NM

Suspension › Front › Control Arm › Upper Ball Joint
Filed Nov 20, 200649,240 milesNY

UPPER BALL JOINTS INADEQUATELY LUBRICATED LEADING TO PREMATURE FAILURE (3 IN 50,000 MILES). *JB

Vehicle Speed ControlCrash
Filed Nov 6, 200636,695 milesNY

I PURCHASED 2002 FORD RANGER EDGE 4X4 USED IN AUG 2005 W/36K ON IT. I HAD IT 3 WEEKS WHEN IT SUDDENLY ACCELERATED AND WOULDN'T STOP WITH THE BRAKE TO THE FLOOR. IT SKIDDED 70 FEET JUMPED THE CURB AND DROVE ON OUR LAWN AND BACK ON THE STREET BEFORE I PUT IT IN NEUTRAL AND IT SLOWED ENOUGH TO STOP JUST INCHES FROM THE REAR END OF A PARKED VEHICLE. I THOUGHT I MAY HAVE DONE SOMETHING WRONG SINCE THIS WAS MY FIRST TRUCK IN THIS CLASS SO I READ THROUGH THE OWNERS MANUAL AND COULDN'T DETERMINE IF I HAD DONE ANYTHING WRONG. I TELECOMMUTE FROM HOME AND DON'T DRIVE OFTEN SO IT WAS WEEKS LATER WHEN IT HAPPENED AGAIN THIS TIME GOING UP A HILL ON WET PAVEMENT, THE TRUCK FISHTAILED AND WENT INTO THE OPPOSITE LANE. THANK FULLY THERE WAS NO ONE IN THE OTHER LANE. I TOOK IT TO MY MECHANIC WHO COULD NOT DETERMINE ANY PROBLEM AND IT WOULDN'T REPLICATE FOR HIM. IT HAS HAPPENED A NUMBER OF TIMES SINCE THEN AND I HAVE HAD SEVERAL NEAR MISSES AND AM FRUSTRATED THAT NO ONE CAN FIX THIS DANGEROUS PROBLEM. OUR 2ND VEHICLE HAS DIED AND NOW THIS IS OUR ONLY TRANSPORTATION AND SINCE I OWE THOUSANDS ON IT STILL I AM STUCK-WILL GET NOTHING ON A TRADE IN AND CANT IN GOOD CONSCIENCE SELL IT TO ANYONE WITH THIS PROBLEM. *JB

Power Train › Driveline › Differential Unit
Filed Nov 6, 200650,000 milesCA

DT*: THE CONTACT STATED THE REAR AXLE DIFFERENTIAL WAS DAMAGED AND NEEDED TO BE REPLACED. THE SERVICE DEALER DETERMINED THE REAR AXLE DIFFERENTIAL COULD BE CHANGED AT A CHARGE. THE CONTACT EXPRESSED CONCERN THAT THIS WAS A DEFECT. UPDATED 11/30/2006 - WHILE DRIVING THE REAR OF THE TRUCK SHOOK PROFUSELY. AN INDEPENDENT REPAIR FACILITY DETERMINED THAT THE REAR AXLES WERE CRACKED AND THE ENTIRE REAR DIFFERENTIAL SHOULD BE REPLACED. THE CONSUMER WAS INFORMED OF A RECALL RELATED TO THIS PROBLEM. THE CONSUMER CONTACTED THE DEALER WHO ADMITTED THERE WAS A RECALL BUT STATED THAT IT HAD EXPIRED. THE CONSUMER CONTACTED THE MANUFACTURER. THE CUSTOMER SERVICE REP EXPLAINED THAT THE RECALL HADN'T EXPIRED IT JUST DIDN'T EXIST FOR THE CONSUMER'S RANGER. THE SERVICE REP WHEN ON TO TELL THE CONSUMER THAT THE RECALL WAS FIR 2002 RANGER 4X4 WITH MANUAL TRANSMISSION. THE CONSUMER'S VEHICLE HAS AN AUTOMATIC TRANSMISSION. *NM

Visibility › Glass, Side/Rear
Filed Oct 29, 200651,079 milesTX

DRIVING WITH THE A/C OFF. DRIVER SIDE WINDOW DOWN. I HAD THE PASSENGER SIDE WINDOW DOWN ABOUT AN 1.5' DOWN . THE PASSAGE SIDE WINDOW CRACKED INTO A MILLION PIECES. THE WIND WAS BLOWING PRETTY STRONG I WAS TRAVELING ABOUT 55 MILES PER HOUR. *NM

Power Train › Driveline › Differential Unit
Filed Oct 16, 200665,000 milesIL

2002 FORD RANGER FX4- AUTOMATIC TRANSMISSION. VEHICLE HAD APPROX. 65K MILES AT THE TIME OF INCIDENT. DROVE VEHICLE NORMALLY, STARTED NOTICING "CLUNKING" SOUND COMING FROM THE REAR. MECHANIC DIAGNOSED AS A CRACKED REAR DIFFERENTIAL UNIT THAT WAS VERY CLOSE TO CAUSING AXLE TO LOCK UP. PARTS REPLACED BY MY MECHANIC AT THE COST OF APPROX. $1500. SOUNDS VERY SIMILAR TO RECALL #02V035000 CONCERNING MANUAL TRANSMISSION VERSION. *NM

Seat Belts › Front › Buckle Assembly
Filed Jul 1, 200640,425 milesOH

AS I WAS DRIVING ON THE INTERSTATE GOING ABOUT 60 MPH, MY SEAT BELT (DRIVER'S SIDE) CAME UNBUCKLED. AS I ATTEMPTED TO BUCKLE IT AGAIN, I WAS UNABLE TO GET IT TO STAY BUCKLED. I CONTACTED THE LOCAL CAR DEALER WHO ASKED ME TO BRING THE VEHICLE IN FOR THEM TO INSPECT. UPON INSPECTION BY THE DEALER WHERE I BOUGHT THE TRUCK, I WAS INFORMED OF THE NEED TO HAVE THE SEAT BELT CONNECTOR UNIT REPLACED. THIS WAS DONE THE NEXT DAY, AND I HAVE RETAINED THE REPLACED PART. *JB

Power Train › Automatic Transmission
Filed Jun 16, 2006IL

ROUGH OR DELAYED SHIFT 2ND TO 3RD, 3RD TO 4TH. BEEN TO DEALER AND CHARGED 800.00 FOR UPDATED VALVE BODY. NO BETTER. INDEPENDENT SHOP SHOWED ME A SEAL THAT FAILS ON MANY RANGERS CAUSING SAME PROBLEM. VIBRATION AT 65-70 AND GRINDING SOUND WHEN ACCELERATING HARD FROM STOP. *JB

Seat Belts › Front › Anchorage
Filed Jun 5, 2006115,000 milesMO

DT*: THE CONTACT STATED WHILE DRIVING 55MPH WITHOUT WARNING THE DRIVER SIDE SEAT BELT ANCHORAGE CAME LOOSE FROM THE VEHICLE FLOOR. UPON INSPECTION THE DEALERSHIP DETERMINED THE ANCHORAGE WIRE CABLE FRAYED. THE SEAT BELT ANCHORAGE NEEDED TO BE REPLACED.

Electrical System
Filed Jun 4, 2006IL

DOME LIGHT WONT SHUT OFF & DOOR AJAR LIGHT ON . THE DOME LIGHT COULD START A FIRE. *NM

Engine and Engine CoolingFire
Filed May 11, 200645,000 milesMI

I OWNED A 2002 FORD RANGER WITH 45,000 MILES ON IT. MY DAUGHTER WAS DRIVING IT AND CAME TO A STOP AT AN INTERSECTION AFTER EXITING AN EXPRESSWAY. BLACK SMOKE STARTED COMING OUT OF THE ENGINE COMPARTMENT. WITHIN 10 MINUTES, THE TRUCKS ENGINE COMPARTMENT AND COCKPIT WERE COMPLETELY ENGULFED IN FLAMES AND THE TRUCK WAS DESTROYED. *JB

Electrical SystemFire
Filed Apr 27, 200630,000 milesGA

TRUCK COMBUSTION WHILE PARKED ON PRIVATE PROPERTY. NO INVESTIGATION BY INSURANCE COMPANY. FIRE DEPT CLASSIFIED CAUSE AS UNKNOWN. *JB

Air Bags1 injured
Filed Apr 13, 200644,000 milesCO

I WAS GOING HOME FROM WORK AT ABOUT 15:45 ON COLORADO HIGHWAY. 66. I WAS TRAVELING EAST BOUND AT 65 MPH WHEN THE AIRBAGS WENT OFF IN MY 2002 FORD RANGER. BECAUSE OF THIS I ENDED UP CROSSING THE OPPOSING LANE OF TRAFFIC AND INTO THE DITCH. THIS CAUSED THE FRONT END SUSPENSION TO BE DAMAGED. I CONTACTED FORD ABOUT THIS AND WAS BASICALLY GIVEN A RUN AROUND FOR 9 WEEKS. ON APRIL 13, 2006 FORD CONTACTED ME AND SAID THAT THEIR ENGINEERS HAD DETERMINED THAT THE AIRBAGS WENT OFF BECAUSE I WENT INTO THE DITCH NOT BEFORE. SO THEY ARE NOT GOING TO DO ANYTHING ABOUT THIS. FORTUNATELY THERE WERE NO FATALITIES OR ACCIDENTS. *JB

Power Train › Automatic Transmission › Torque Converter
Filed Mar 30, 200643,000 milesFL

AUTO TRANSMISSION ON 2002 FORD RANGER EDGE WITH 43000 MILES FAILED DUE TO TORQUE CONVERTER FAILURE. VEHICLE NOT USED FOR TOWING OR HAULING. REQUIRED COMPLETE OVERHAUL OF TRANSMISSION. *NM

Power Train › Automatic Transmission
Filed Mar 9, 2006IL

02 RANGER 4X4. FORD IS USING JUCKY VALVE BODY ON THERE AUTO TRANSMISSION!!! THIS PROBLEM MAKE THE TRANSMISSION SLIP & SLOW SHIFT. ON THE RANGER STATION THIS IS THE BIGGEST PROBLEM ON RANGER& A BIG ONE ON EXPLORER. *JB

Engine and Engine Cooling
Filed Dec 9, 200566,941 milesMN

DT: THE CONTACT STATED WHILE DRIVING ON THE HIGHWAY THE #3 SPARK PLUG BLEW OUT OF THE ENGINE. THE VEHICLE WAS TOWED TO A MECHANIC. CONTACTED THE MANUFACTURER, AND THE CONTACT WAS TOLD THIS PROBLEM WAS NOT COVERED UNDER WARRANTY. REPAIRS WILL BE MADE AT THE CONTACT'S EXPENSE. AK

Latches/Locks/Linkages › Doors › Latch
Filed Oct 12, 2005MI

THE PASSENGER REAR DOOR (SUICIDE DOOR) LATCHES AT THE TOP AND BOTTOM. THE BOTTOM LATCH WILL NOT LATCH. AS A RESULT, WHENEVER YOU CLOSE THE REGULAR PASSENGER DOOR IT DOES NOT ALLOW FOR A SECURE LATCH. THE INSIDE LIGHT AND THE IP LIGHT (DOOR AJAR) REMAINS ON UNLESS YOU GO OUTSIDE AND PUSH ON THE DOOR. IF YOU HIT A BUMP IN THE ROAD, THE LIGHT CONDITION WILL REAPPEAR. THIS DOOR HAS PROBABLY NOT BEEN USED MORE THAN 25 TIMES SINCE I PURCHASED THE TRUCK NEW. THE VEHICLE IS A 2002 FORD RANGER SUPERCAB. *NM

Exterior Lighting › Turn Signal
Filed Oct 5, 200541,250 milesIN

TURN SIGNALS BEGAN TO FAIL TO FLASH ON OCCASION. A LOUD BUZZING SOUND SEEMED TO COME FROM THE FLASHER. A SLIGHT PULLING BACK ON THE INDICATOR STALK WILL SOMETIMES CAUSE THE SIGNALS TO WORK. THIS, HOWEVER ALSO CAUSES THE HEADLIGHTS TO FLASH (FLASH TO PASS). THE WINDSHIELD WIPERS ALSO COME ON OCCASIONALLY WHEN THE TURN SIGNAL IS ACTIVATED. HAPPENS WITH BOTH RIGHT AND LEFT TURN SIGNAL. I AM AWAITING APPOINTMENT TO HAVE REPAIRED. *NM

Air Bags › FrontalCrash1 injured
Filed Sep 12, 2005134,926 milesCA

VEHICLE HIT TRAFFIC LIGHT POLE; IMPROPER DRIVER AIR BAG DEPLOYMENT; FAILURE OF OCCUPANT RESTRAINT SYSTEM. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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