2013 Ford Police Interceptor Sedan

Routine

Owners filed 28 complaints about this vehicle with federal regulators, most often about the seat belts. It has been recalled 2 times.

When it fails
020k40k60k90k120k200k

26 complaints record an odometer reading. Failures cluster around 010,000 miles; the median is 32,734 miles.

What fails
ComponentReportsCrashesFiresInjuries
Seat Belts8
001
Electrical System6
011
Power Train3
100
Engine3
000
Structure › Body2
000
Suspension1
000
Steering1
000
Service Brakes1
000
Seats1
000
Engine and Engine Cooling1
000

2 safety recalls

Part 573 reports
Fuel System, Gasoline15V812000
Filed Dec 2, 2015868 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.

Risk. A fuel leak in the presence of an ignition source may result in a fire.

Remedy. Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.

Fuel System, Gasoline13V227000
Filed May 31, 2013390,783 vehiclesFord Motor Company

Defect. Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.

Risk. A fuel leak in the presence of an ignition source may result in a fire.

Remedy. Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.

What owners reported

Newest filings
Service Brakes
Filed May 14, 201866,000 milesWA

RIGHT FRONT BRAKE LINE RUPTURED CAUSING IMMEDIATE LOSS OF BRAKE FLUID AND LITTLE TO NO BRAKE OPERATION. VEHICLE WAS SLOWING FROM 25 MPH TO A STOP SLOWLY. AS SOON AS THE VEHICLE CAME TO A COMPLETE STOP THERE WAS A POP AND THE PEDAL WENT TO THE FLOOR.

Suspension
Filed Oct 25, 2016PA

NHTSA RECALL NUMBER: 15V172 DISPLAYS OWNER AND DEALER NOTICES FOR A DIFFERENT RECALL ON THIS WEBSITE. PLEASE FIX THIS NOW.

Electrical System
Filed Apr 22, 201635,294 milesFL

THIS IS THE THIRD TIME FOR THIS ISSUE ON THIS SAME VEHICLE. VEHICLE WAS EQUIPPED FROM THE FACTORY WITH THE 'READY FOR THE ROAD PACKAGE.' THE FRONT COMBINATION WIG-WAG LED/PARKING LAMP LED/TURN SIGNAL LED (MADE BY WHELEN) BEGAN TO FLASH ERRATICALLY. MOST OF THE TIME, THE TURN SIGNAL WOULD NOT FUNCTION AT ALL. SOMETIMES, NEITHER THE PARKING LAMP NOR THE TURN SIGNAL WOULD FUNCTION. WHEN THE TURN SIGNAL WAS NOT WORKING, THE FLASH RATE OF THE TURN SIGNAL DID NOT CHANGE TO MAKE THE DRIVER AWARE THAT THE FRONT LAMP WAS NOT FUNCTIONING. BOTH DRIVER SIDE AND PASSENGER SIDE WERE DEFECTIVE AND REPLACED. LOCAL FORD DEALER REPLACED BOTH UNDER ESP WARRANTY. ONCE WARRANTY IS OUT, THIS PART WILL COST $486 EACH.

Structure › Body
Filed Feb 18, 201666,862 milesIL

WHERE THE FRONT BUMPER REINFORCEMENT BOLTS TO THE FRAME HAS CRACKED AT THE FOR OUTWARD POINTS. ONLY TWO SMALL WELDS ARE HOLDING THE BUMPER IN PLACE. CAR WAS NEVER INVOLVED IN AN ACCIDENT.

Electrical System
Filed Feb 15, 201626,534 milesFL

VEHICLE IS EQUIPPED WITH THE READY FOR THE ROAD PACKAGE. THE WHELEN ION LIGHTS IN THE REAR WINDOW KEPT BLOWING THE FUSE. FORD INVESTIGATED AND FOUND A WIRE ON THE PASSENGER LIGHT TO BE WORN THROUGH AND TOUCHING THE BARE METAL. INSULATION AROUND THE WIRE WAS MELTED FROM THE HEAT. FORD REPLACED THOUGH FACTORY WARRANTY.

Engine
Filed Feb 15, 201632,734 milesFL

THIS IS THE SECOND TIME THIS HAS HAPPENED' WAS DRIVING AT HIGHWAY SPEED ON THE INTERSTATE WHEN WRENCH WARNING LAMP AND CHECK ENGINE LAMP ILLUMINATED. VEHICLE LOST ALL POWER, WENT INTO LIMP MODE, AND HAD TO BE PULLED OFF TO THE SIDE OF THE ROAD. VEHICLE COULD NOT BE DRIVEN. VEHICLE WOULD NOT GO OVER 1 MPH. VEHICLE WAS TAKEN TO LOCAL FORD DEALERSHIP WHO REPLACED THE THROTTLE BODY UNDER ESP WARRANTY.

Structure › Body
Filed Feb 12, 201656,539 milesIL

WHERE THE FRONT BUMPER REINFORCEMENT BOLTS TO BOTH FRAME RAILS, CRACKS HAVE DEVELOPED AROUND THE BOLT HOLES. ONE SPOT IS TOTALLY DETACHED. ONLY TWO SMALL WELDS HOLDING FRONT BUMPER REINFORCEMENT IN PLACE. VEHICLE WAS NEVER INVOLVED IN AN ACCIDENT.

Seat Belts
Filed Jul 6, 2015102,000 milesMN

DRIVER SIDE SEAT BELT BROKE WHERE IT ATTACHES TO THE FLOOR BOARD

Electrical System
Filed Oct 3, 201418,350 milesFL

VEHICLE WAS EQUIPPED FROM THE FACTORY WITH THE READY FOR THE ROAD PACKAGE. THE FRONT COMBINATION WIG-WAG LED/PARKING LAMP LED/TURN SIGNAL LED (MADE BY WHELEN) BEGAN TO FLASH ERRATICALLY. MOST OF THE TIME, THE TURN SIGNAL WOULD NOT FUNCTION AT ALL. WHEN THE TURN SIGNAL WAS NOT WORKING, THE FLASH RATE OF THE TURN SIGNAL DID NOT CHANGE TO MAKE THE DRIVER AWARE THAT THE FRONT LAMP WAS NOT FUNCTIONING. BOTH DRIVER SIDE AND PASSENGER SIDE WERE DEFECTIVE AND REPLACED. LOCAL FORD DEALER REPLACED BOTH UNDER WARRANTY. ONCE WARRANTY IS OUT, THIS PART WILL COST $486 EACH. *TR

Electrical System
Filed Oct 3, 201424,555 milesFL

THIS IS THE SECOND TIME FOR THIS SAME ISSUE ON THIS SAME VEHICLE. VEHICLE WAS EQUIPPED FROM THE FACTORY WITH THE READY FOR THE ROAD PACKAGE. THE FRONT COMBINATION WIG-WAG LED/PARKING LAMP LED/TURN SIGNAL LED (MADE BY WHELEN) BEGAN TO FLASH ERRATICALLY. MOST OF THE TIME, THE TURN SIGNAL WOULD NOT FUNCTION AT ALL. WHEN THE TURN SIGNAL WAS NOT WORKING, THE FLASH RATE OF THE TURN SIGNAL DID NOT CHANGE TO MAKE THE DRIVER AWARE THAT THE FRONT LAMP WAS NOT FUNCTIONING. BOTH DRIVER SIDE AND PASSENGER SIDE WERE DEFECTIVE AND REPLACED. LOCAL FORD DEALER REPLACED BOTH UNDER WARRANTY. ONCE WARRANTY IS OUT, THIS PART WILL COST $486 EACH. *TR

Engine
Filed Oct 3, 201423,791 milesFL

WAS DRIVING AT HIGHWAY SPEED ON THE INTERSTATE WHEN WRENCH WARNING LAMP AND CHECK ENGINE LAMP ILLUMINATED. VEHICLE LOST ALL POWER, WENT INTO LIMP MODE, AND HAD TO BE PULLED OFF TO THE SIDE OF THE ROAD. VEHICLE COULD NOT BE DRIVEN. VEHICLE WOULD NOT GO OVER 1 MPH. VEHICLE WAS TAKEN TO LOCAL FORD DEALERSHIP WHO REPLACED THE THROTTLE BODY UNDER WARRANTY. *TR

Steering
Filed Sep 25, 201456,200 milesCO

STEERING WHEEL SUDDENLY CAME LOOSE. WHEN HOLDING THE STEERING WHEEL AT THE 12 O'CLOCK AND 6 O'CLOCK POSITION THE STEERING WHEEL COULD BE ROCKED FORWARDS AND BACKWARDS MORE THAN 1/2". THE SAME WAS TRUE IN THE 9 O'CLOCK AND 3 O'CLOCK POSITION. THE PIVOT POINT OF THIS ROCKING ACTION WAS THE BASE OF THE STEERING WHEEL, NOT IN THE COLUMN. ACTUAL STEERING CONTROL, TURNING LEFT AND RIGHT, REMAINED SOLID. CAR WAS TAKEN TO LOCAL FORD DEALER THAT SAID THE STEERING WHEEL BOLT CAME LOOSE AND THE REPAIR WAS TO TIGHTEN THE BOLT. DEALER CHARGED 1.5 HOURS LABOR. *TR

Electrical System
Filed Aug 20, 201437,000 milesGA

WE HAVE PURCHASED SIX INTERCEPTOR SEDANS, THREE IN 2012 AND THREE IN 2013. ALL OF THEM HAVE BEEN PURCHASED WITH THE ROAD READY PACKAGE. THE WHELEN LIGHTS IN THE HEADLIGHTS HAVE BEEN GOING OUT. I HAVE ONE CAR THAT IS HAVING TO GET THE LIGHTS REPLACED FOR THE SECOND TIME. OUR DEALER, JEFF SMITH FORD, IS SAYING THAT THIS IS NOT COVERED BY WARRANTY. THE WAY THE CARS ARE DESIGNED THE FRONT BUMPER COVER HAS TO BE REMOVED TO REPLACE THESE BULBS. THE WHELEN BULB IS OVER $400 ALONG WITH THE LABOR COST THIS COULD EASILY COST OVER $500. FORD SAYS THERE IS NOT A PROBLEM WITH THESE LIGHTS BUT I DISAGREE. OUR SHERIFF?S DEPARTMENT IS HAVING THE SAME PROBLEM. I JUST PAID $640 TO REPLACE A HEADLIGHT ASSEMBLY ON ANOTHER CAR. IT SEEMS TO ME THAT THERE IS A PROBLEM AND FORD NEEDS TO FIX THIS PROBLEM. VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical SystemFire1 injured
Filed Apr 25, 201434,000 milesFL

WAS DRIVING THE VEHICLE, CHECK BRAKE SYSTEM LIGHT CAME ON DASHBOARD, THEN THE BRAKES WENT OUT AND WOULD NOT HELP SLOW VEHICLE. THEN SMOKE BEGAN TO FLOW FROM UNDER THE HOOD OF VEHICLE. WAS ABLE TO SLOW VEHICLE WITH EMERGENCY BRAKE AND CAME TO A STOP. OPENED THE HOOD AND SAW ENTIRE TOP HALF OF ENGINE NEAR FIREWALL ON FIRE. *TR

Power Train
Filed Nov 19, 201345,000 milesMO

THE VEHICLE STARTED TO HAVE A CLICKING NOISE IN RIGHT FRONT TIRE AREA. THE VEHICLE WAS TAKEN TO FORD AND A NEW RIGHT AXLE HAD TO BE REPLACED. THE DEALER STATED IT WAS LOCKING THE AXLE DID NOT COME OUT. *TR

Engine
Filed Nov 19, 201354,000 milesMO

THE ENGINE OIL LOW PRESSURE LIGHT CAME ON AFTER CHECKING OIL WHICH WAS FULL WENT INTO LIMP MODE CAUSING VEHICLE NOT TO RUN. *TR

Power Train
Filed Nov 19, 201354,000 milesMO

THE RIGHT FRONT AXLE SPLINES WORE OUT CAUSING THE VEHICLE NOT TO LOCK IN PARK AFTER A NEW TRANSMISSION WAS INSTALLED BY FORD. *TR

Power TrainCrash
Filed Nov 19, 201354,000 milesMO

THE VEHICLE HIT A COYOTE SAUSING DAMAGE TO THE FRONT BUMPER AND TRANSMISSION COOLER ALL PARTS WERE REPLACED USING FORD PARTS THE VEHICLE WAS SERVICED BY FORD THEN THE TRANSMISSION ACCORDING TO FORD WAS DAMAGE AFTER THEY SERVICED IT AND REFILLED THE TRANSMISSION THEY STATED THAT IT WAS DRIVEN AND BURNED UP THE TRANSMISSION THE VEHICLE WAS TAKEN TO FORD AND RETURNED BY THE LOCAL TOWING COMPANY ON A ROLL BACK WRECKER. *TR

Seat Belts
Filed Jul 26, 20134,531 milesIL

DRIVER'S SEAT-BELT BUCKLE RECEIVER COVER BROKE OFF UNDER NORMAL POLICE USE, EXPOSING THE INTERNAL COMPONENTS OF THE BUCKLE RECEIVER AND PREVENTING LATCHING OF THE MALE END OF THE BUCKLE INTO THE RECEIVER. *TR

Seat Belts
Filed Jul 26, 20138,422 milesIL

DRIVER'S SEAT-BELT BUCKLE RECEIVER COVER BROKE OFF UNDER NORMAL POLICE USE, EXPOSING THE INTERNAL COMPONENTS OF THE BUCKLE RECEIVER AND PREVENTING LATCHING OF THE MALE END OF THE BUCKLE INTO THE RECEIVER. *TR

20 of 28 complaints, reproduced as filed.

Across model years

Worst on record: 2013
YearComplaintsRecallsFiresDeathsAssessment
20170100Routine
20144000Routine
2013 — this page28210Routine

Compare every Police Interceptor Sedan year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 2, 2015. Source: NHTSA Office of Defects Investigation.