Page 4 of 4 · complaints 151–196 of 196

2018 Ford Mustang complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Electrical System
Filed Jul 7, 202039,000 milesGA

TL* THE CONTACT OWNS A 2018 FORD MUSTANG. THE CONTACT STATED THAT AT START-UP THE INSTRUMENT PANEL WAS INOPERABLE. THE VEHICLE WAS TAKEN TO GWINNETT PLACE FORD LOCATED AT 3230 SATELLITE BLVD, DULUTH, GA 30096, (404) 418-6877, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V814000 (ELECTRICAL SYSTEM), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 39,000.*DT CONSUMER CANNOT SEE SPEED, ALERTS, AND LIGHTS.*JB

Power Train › Manual Transmission
Filed Jul 2, 202013,000 milesKY

TL* THE CONTACT OWNS A 2018 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CONTACT WAS UNABLE TO MANUALLY SHIFT INTO THIRD OR FOURTH GEAR ON A MANUAL TRANSMISSION. THE VEHICLE WAS TAKEN TO TOWN & COUNTRY FORD LOCATED AT 6015 PRESTON HWY, LOUISVILLE, KY 40219, WHERE THE VEHICLE WAS KEPT FOR 31 DAYS FOR REPAIRS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS RETURNED, THE FAILURE RECURRED AND WAS MUCH WORSE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE TECHNICIAN STATED THAT THERE WAS NO ADDITIONAL ASSISTANCE THAT COULD BE PROVIDED; STATING THAT THE REPAIRS WERE PERFORMED PER THE MANUFACTURER'S SPECIFICATIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.

Structure › Body
Filed Jun 13, 202043,000 milesTX

PASSENGER DOOR COMES OPEN AS THE VEHICLE IS IN MOTION. *TR

Power Train
Filed Jun 13, 202028,700 milesFL

VEHICLE EXPERIENCES RANDOM NON REPEATABLE PERIODS OF HARD SHIFTING, REFUSAL TO GO INTO GEAR, GRINDING GEARS, JERKINESS AND WHAT FEELS OCCASIONALLY LIKE TRANSMISSION SLIPS. WHEN IT OCCURS IT MOSTLY HAPPENS UNDER HEAVY ACCELERATION SUCH AS TRYING TO GET UP TO SPEED ON AN ON RAMP OR TRYING TO GET TO HIGHWAY SPEEDS BUT NOT ALWAYS. RECENTLY WHILE TRAVELING IN A 45MPH ZONE I ATTEMPTED TO SHIFT INTO 3RD GEAR. CLUTCH WAS FULLY DEPRESSED AND NOTICEABLE GEAR GRINDING HAPPENED AND AN IMMEDIATE SECOND ATTEMPT RESULTED IN SAME RESULT. HAD TO SHIFT TO 4TH CAUSING VEHICLE TO BE IN UNACCEPTABLE GEAR RANGE FOR CURRENT SPEED. SERVICE APPOINTMENT AT DEALERSHIP MADE JUNE 10TH 2020. ISSUE HAS HAPPENED SEVERAL TIMES PREVIOUSLY BUT SEEMS TO BE GETTING WORSE. LAST KNOWN INCIDENT HAPPENED JUNE 11 2020 AT APPROXIMATELY 3:30 PM EST ONE DAY AFTER MAKING APPOINTMENT WITH DEALERSHIP. *TR

Structure › Body
Filed Jun 13, 2020AR

THIS IS A CONVERTIBLE AND WHEN THE BACK WINDOWS ARE PUT DOWN THEY WILL NOT GO BACK UP PROPERLY. THEREFORE RAIN GETS IN AND RUINS THE CARPETS AND INTERIOR. CAUSING MOLD AND IT TO RUST OUT. EVEN BY HAND ADJUSTMENT THEY CAN NOT BE PROPERLY SEATED BACK.. AND THIS IS EVERYTIME THE TOP IS PUT DOWN. *TR

Structure › Body
Filed Jun 13, 2020AR

PASSENGER DOOR OPENS WHEN GOING OVER RAILROAD TRACKS. I WAS TRAVELING AT ONLY A FEW MILES AND I GUESS THE TRACKS CLICKED IT OPEN SOME HOW. SO NOW IT SEEMS THAT THE DOOR NOT ONLY OPENS WHILE DRIVING AT ANY SPEED BUT ALSO IF THE CAR HITS A BUMP OR SOMETHING ON THE ROADWAY EVEN AT LOW SPEEDS.. I WAS TRAVELING ON A COUNTY ROAD. *TR

Structure › Body
Filed Jun 12, 2020418,792 milesAR

PASSENGER DOOR COMES OPEN WHILE DRIVING. IT HAS DONE IT ON HIGHWAY AND ON REGULAR STREETS . IT HAS DONE IT WHILE DRIVING 70 MILES AN HOUR AND AT 30 MILES AN HOUR. IT DOES IT EVEN WHEN IT IS IN THE LOCKED POSITION. *TR

Structure › Body
Filed Jun 12, 202045,087 milesLA

DRIVING DOWN THE ROAD AND THE PASSENGER DOOR BECOMES AJAR BY ITSELF. HAS HAPPENED SEVERAL TIMES. HAS HAPPENED ON A HIGHWAY, WHILE TURNING AND WHILE GOING DOWN A CITY STREET. HAPPENED JUST NOW ON WAY TO HOUSE. *TR

Back Over Prevention › Sensing System › Camera
Filed Jun 9, 202037,000 milesFL

MY SYNC 3 SYSTEM STOPPED WORKING, MY ENTIRE SCREEN WENT BLACK BACK IN JANUARY AND IT HASNT TURNED ON SINCE AND THAT INCLUDES MY BACKUP CAMERA. *TR

Unknown or Other
Filed May 3, 202028,890 milesKS

PAINT FADING AROUND THE EDGES OF PANELS ON THE METALLIC BLACK COATING. HAVE MULTIPLE SPOTS WHERE THE PAINT IS FADING OUT TO WHITE

Steering
Filed Mar 25, 202046,000 milesAL

WHILE DRIVING MY MUSTANG ON THE INTERSTATE, THE POWER STEERING FAILED MAKING THE CAR EXTREMELY UNSTABLE. IT TOOK TREMENDOUS EFFORT TO STEER THE CAR SAFELY TO THE SIDE OF THE ROAD.

Engine
Filed Mar 16, 20205,000 milesUT

SO AT COLD START WHEN DRIVING WITHING 1800-2600 I GET THIS RATTLE PISTON SLAP ON THE BOTTOM OF THE ENGINE. I CHECKED FLUIDS NOT LOW ON ENGINE OIL. ONCE ENGINE GETS HOT ITLL STOP. HOWEVER IT DOES INCREASE IF I ACCELERATE. IT'S BEEN HAPPENING NEXT DAY I GOT MY CAR I REALIZED IT.

Electrical System
Filed Feb 27, 202030,000 milesFL

I BOUGHT MY FORD MUSTANG ON JUNE 2018. WHEN THE MILES HIT 30,000, THE ENGINE SHAKES EVERY TIME MY VEHICLE STARTS, AND MY WHOLE CAR SHAKES NOTICEABLY WHEN IDLING. THE EXHAUST GAS FLOW FROM THE CAR HAS OBVIOUS INTERMITTENT, MEANWHILE, THE EXHAUST PIPE SHAKES A LOT, AND YOU CAN CLEARLY HEAR THE "BURST" SOUND OR THUMP. IN ADDITION, MY WHOLE CAR HAS OBVIOUS JITTERS AT LOW SPEEDS OF MORE THAN 2,000, AND THE ACCELERATION IS WEAK. WHEN THE SPEED IS HIGH YOU CAN FEEL A LITTLE LESS JITTERY. IT IS NOT JITTERY UNDER NORMAL OPERATING CONDITIONS OF THE ENGINE. WHEN MY AUTO IS ON D OR R, IT DOESN'T MOVE AFTER I RELEASE THE BRAKE. PLUS, THE VARIABLE BOX OCCASIONALLY MAKES A STRANGE NOISE AND VEHICLE COOLANT DOES NOT WORKING PROPERLY. WHAT SCARES ME THE MOST IS THAT ONE TIME I WAS DRIVING ON L-595 HIGH WAY, MY VEHICLE SHUT DOWN AUTOMATICALLY, I TRIED TO RESTART IT BUT FAILED, I WAS PANIC, I HAD TO WAIT FOR MORE THAN 10 MINUTES ON THE HIGH SPEED ROAD TO TRY TO RESTART THE CAR AGAIN. LUCKILY I PULLED MY CAR IN THE EMERGENCY LANE, I CAN'T IMAGE IF IT WASN'T. AFTER ALL THOSE, I WENT TO MY DEALER AT PLANTATION FL, THEY CAN FIX FOR ME SINCE MY CAR IS STILL UNDER COVERAGE BUT I DON'T WANT GET IT REPAIRED. I DEEPLY DOUBT WHETHER THE REPAIR WOULD COMPLETELY FIX THOSE ISSUES. PLEASE HELP AND ADVICE IF I CAN GET MY CAR RECALLED? I WAS LOOKING FOR A CAR THAT I ALWAYS WANTED BUT NOT HANGING BY A THREAD.

Electrical System
Filed Feb 13, 202041,000 milesTX

WHILE DRIVING THE 12" LED INSTRUMENT PANEL HAS GONE DARK FOR SEVERAL SECONDS. THIS PANELS SHOWS SPEED, TACH, FUEL GAUGE, TEMP, OIL PRESSURE, I FOUND A RECALL FOR SIMILAR ISSUE ON THE 2019 MUSTANG AND OTHER FORD AUTOS. THIS MAY BE JUST SHOWING UP ON THE 2018 MUSTANG.

Power Train
Filed Jan 27, 20205,000 milesCA

INTERMITTENTLY, THE CLUTCH PEDAL WILL BE STUCK TO THE FLOOR AFTER PRESSING IT TO SWITCH GEARS. IT HAPPENED TO ME WHEN I WAS GOING FROM NEUTRAL TO 1ST GEAR AND FROM 1ST GEAR TO SECOND GEAR WHICH IS A HUGE SAFETY CONCERN AS THE CAR STALLED AND I ALMOST HIT SOMEONE AND SOMEONE ALMOST HIT ME. IT HAS ONLY HAPPENED TO ME 2 TIMES IN THE LAST MONTH BECAUSE I FOUND THE SOURCE OF THE PROBLEM. THE CLUTCH RETURN LINE IS AT FAULT BECAUSE IT SEEMS TO BE VERY SHORT. BECAUSE OF IT BEING SHORT, IT HAS A LOT OF TENSION ON IT. BECAUSE OF THE CAR HAVING A FLAT PLANE CRANK, I BELIEVE THE EXCESSIVE VIBRATIONS THAT THE ENGINE CREATES MIGHT MAKE THIS LINE BACK OFF OVER TIME. MY CAR ONLY HAD 5,000 MILES WHEN THIS HAPPENED AND IT WAS VERY FRIGHTENING. THE LINE IS AN INTERFERENCE FIT ON THE FLUID RESERVOIR AND ITS CAUSE THE LINE TO SLOWLY LEAK EVERY TIME YOU TOUCH THE LINE BECAUSE THE SEAL ISN'T GOOD ENOUGH. TO TEMPERATELY REMEDY THIS ISSUE, I HAVE JUST BEEN PUSHING THE LINE BACK ON. THIS ISN'T A GOOD FIX AND FORD NEEDS TO RECALL THESE CARS BECAUSE IT CAN CAUSE A BAD ACCIDENT ESPECIALLY AT SPEED. THE PICTURE ATTACHED IS A PICTURE OF THE LINE THAT IS IN QUESTION. IN THE PICTURE, THE LINE WAS FITTED CORRECTLY ON THE FLUID RESERVOIR. THIS IS JUST TO SHOW THE FAULTY LINE IN QUESTION. I HOPE FORD CAN RECALL THESE CARS ASAP BECAUSE I'M SCARED TO DRIVE IT REALLY.

Engine
Filed Jan 22, 202027,000 milesAL

AT ACCELERATION THE CAR WON'T SHIFT WHEN NEEDED THEN IT'LL AUTOMATICALLY DOWN SHIFT AND STOP ACCELERATING. THE RPM GAGE NEEDLE BOUNCES UP & DOWN WITH & WITH ACCELERATION IMAGED SPEED STILL DECREASES THEN SOMETHING CATCHES AND IT'LL START ACCELERATING & RPM GOING TO HIGH THEN STARTS ALL OVER BEFORE FINALLY WORKING RIGHT.

Structure › Body
Filed Dec 19, 201912,000 milesGA

THE TRUNK WILL OPEN WHILE DRIVING WHEN IT IS COLD OUTSIDE, GOING OVER ANY BUMP, OR EVEN WHEN I BRAKE. TOOK IT IN TO GET IT FIXED 3 TIMES WITH NO RESULTS. ALSO, THE REAR SHOCK ABSORBERS KEEP FAILING; RESULTING IN AN UNCOMFORTABLE RIDE.

Power TrainCrash
Filed Nov 26, 20193,000 milesIL

THE TRANSMISSION GETS STUCK IN GEAR WHEN YOU ACCELERATE HARD, YOU CAN'T TAKE THE CAR OUT OF GEAR AND THE CLUTCH DOES NOT WORK. THE ENGINE CONTINUALLY REVS/SPEEDS UP WHEN NO ONE IS TOUCHING THE ACCELERATOR. THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED RIGHT AWAY. THIS WAS DRIVING IN SPORT MODE, THIS HAS NO HAPPENED IN NORMAL MODE.

Electrical System › Instrument Cluster/Panel
Filed Oct 16, 20196,200 milesCO

TL* THE CONTACT OWNS A 2018 FORD MUSTANG. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL INDICATORS SEIZED FOR APPROXIMATELY THIRTY SECONDS WITHOUT WARNING. PHIL LONG FORD AT CHAPEL HILLS (1565 AUTO MALL LOOP, COLORADO SPRINGS, CO 80920, (844) 234-1769) WAS CONTACTED AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,200.

Engine
Filed Sep 26, 201911,000 milesOR

TL* THE CONTACT OWNS A 2018 FORD MUSTANG. WHILE THE VEHICLE WAS COMING TO A STOP WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SHOOK VIOLENTLY AND STALLED. THE CONTACT HAD TO SHIFT INTO PARK AND TURN OFF THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE CONTACT CALLED THREE DEALERS: LANDMARK FORD (LOCATED AT 12000 SW 66TH AVENUE, TIGARD, OR 97223, 503-639-1131), DICK'S MACKENZIE FORD (LOCATED AT 4151 SE TUALATIN VALLEY HWY, HILLSBORO, OR 97123, 844-424-8102), AND SKYLINE FORD (LOCATED AT 2510 COMMERCIAL ST SE, SALEM, OR 97302, 503-581-2411). NONE OF THE DEALERS COULD DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: CAS24128956. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

Engine
Filed Sep 11, 20195,000 milesMD

I HAVE THE EXACT PROBLEM AS NHTSA CASE NUMBER 11187080. I BOUGHT IT NEW. NOW HAS ABOUT 11000. HAVE TAKEN IT TO TWO DIFFERENT FORD DEALERS AND BOTH HAVE SAID THAT THEY CANNOT FIND ANYTHING WRONG AND IT OPERATES AS IT SHOULD. I PLAN TO TAKEN IT BACK IN AGAIN AND SHOW THEM THE OTHER NHTSA COMPLAINTS.

Power Train
Filed Sep 10, 2019200 milesCA

TRANSMITION SLIPS OUT OR GEAR OR WILL NOT ENGAGE WHEN SHIFTING FROM A PARKED LOCATION FROM REVERSE TO DRIVE . A LOUD CLUNCK OR GRIND OF GESRS IS HEARD . THE CAR WAS BOUGHT BRAND NEW. ISSUES APPEARED FROM DAY ONE. THE SHIFTING PROBLEMM BECAME MORE FREQUENT. AT 2700 MILES TOOK TO DEALERSHIP AND NO ISSUES FOUND. NOW AT 3000 MILES AND RETURNED TO DEALSHIP, WAITING FOR RESULTS.

Engine
Filed Aug 6, 20192,000 milesNV

AT 60MPH ON THE FREEWAY, MY 2018 MUSTANG GT WITH 2,000 MILES ON IT BLEW THE ENGINE. MASSIVE AMOUNTS OF SMOKE WERE POURING OUT THE EXHAUST PIPES AND FROM UNDER THE HOOD AND THE VEHICLE WAS VIOLENTLY SHAKING AND SOUNDER LIKE A TIN CAN FULL OF NUTS AND BOLTS. GOT THE CAR TO THE SHOULDER BUT MY WIFE AND I WERE SCARED TO DEATH AS CARS WERE WHIZZING BY JUST INCHES AWAY. ACCORDING TO ONLINE CHAT ROOMS A NUMBER OF THESE ENGINES ARE EXPERIENCING SIMILAR FAILURES. A BAD BATCH WAS PRODUCED AND FORD SHOULD HAVE RECALLED THEM. I ASKED FORD TO REPLACE THE CAR WITH A FACTORY INTACT VEHICLE AND THEY DENIED THE REQUEST. THEY SAY ALL THAT IS REQUIRED OF THEM IS TO FIX THE ISSUE. I BOUGHT THE CAR AS A COLLECTORS ITEM AND THIS TAKES AWAY ALL VALUE AS A COLLECTORS CAR. I OFFERED TO SPLIT THE COST OF GETTING A NEW ONE AND THEY SAID NO. I HAVE SUFFERED MONETARY DAMAGE ON THE VALUE. IT'S A DANGEROUS SITUATION HAVING THESE ENGINES BLOW UP. I FEEL FORTUNATE TO HAVE MADE IT THROUGH THE ORDEAL ON THE FREEWAY AND ITS AFTERMATH. THE BACK WHEELS COULD EASILY HAVE LOCKED UP AND THAT WOULD HAVE BEEN CATASTROPHIC. *JS

Engine
Filed Jun 3, 20192,500 milesFL

I HAVE THE EXACT SAME PROBLEM AS NHTSA CASE NUMBER 11192330

Engine
Filed May 23, 20194,000 milesMD

WHEN THE ENGINE IS COLD AND WHEN WARM AND RUNNING UNDER 2000 RPM THE ENGINE MAKES A INCONSISTENT TICKING NOISE WHICH CAN BE HEARD WHILE DRIVING AND AT IDLE. THIS ONLY STARTED AFTER THE FIRST OIL CHANGE WHICH WAS PERFORMED WITH THE RECOMMENDED OIL.

Electrical System
Filed May 7, 201920,000 milesMD

PURCHASED A 2018 FORD MUSTANG SPORT EDITION AND TWICE NOW ONCE AT ABOUT 15,000 MILES AND AGAIN AT 20,000 MILES, I LOSE HALF MY POWER AND THE ORANGE WRENCH LIGHT COMES ON. FORD HAS HAD MY CAR FOR 4 DAYS AND DOES NOT KNOW THE CAUSE OF THE PROBLEM.

Fuel/Propulsion System
Filed Apr 29, 2019600 milesLA

ENGINE SHUTS DOWN REPEATEDLY AND SHUTS OFF COMPLETELY, CAUSING A SIGNIFICANT SAFETY ISSUE. COMMENTS FOUND ON INTERNET INDICATE THIS IS A KNOWN PROBLEM FOR MANY PRODUCTION YEARS. SURPRISINGLY, NO RECALLS FROM FORD OR ACTION TAKEN BY NHTSA.

Engine
Filed Mar 29, 2019CA

CAR HAS A LOUD TICKING SOUND ONCE WARMED UP AND AT IDLE. ALSO OCCURS WHEN RPMS ARE BETWEEN 1500-2000. DEALER TOLD ME IT'S THE NEW DIRECT FUEL INJECTION SYSTEM. RESEARCH ONLINE SHOWS MANY OTHER MUSTANG GT OWNERS HAVING THE SAME PROBLEMS AND FOUND EVIDENCE OF PISTON SLAP AND SCORING. DEALERSHIP WON'T TAKE INITIATIVE TO FIX OR DIAGNOSE THIS PROBLEM. PROBLEM ALSO SHOWING UP ON 2019 MODELS. FORD KEEPS DEFLECTING THEIR RESPONSIBILITY TO ADDRESS THIS ISSUE AND DEALERSHIPS WILL NOT STAND BEHIND THEIR CUSTOMERS AND HELP THEM. PLEASE HELP BRING FORD TO TAKE RESPONSIBILITY FOR THIS PROBLEM AND FIX THE ISSUE.

Unknown or Other
Filed Mar 26, 2019PR

I AM THE OWNER OF THE VEHICLE FORD MUSTANG 2018 PURCHASED IN THE CAR DEALER "AUTOS VEGA DE PR" WHERE TO VERIFY IT AFTER THE PURCHASE I PERCOME THAT IT DOES NOT BRING THE ACCESSORIES OF, REPLACEMENT TIRES, HYDRAULIC CAT AND NUT KEYS. THE SELLER WAS ASKED ABOUT WHERE HE ANSWERED THAT THEY DO NOT ALREADY BRING THAT ACCESSORY BECAUSE I HAVE FREE ASSISTANCE ON THE ROAD. BEFORE THIS ANSWER I WOULD LIKE TO KNOW IF THIS DETERMINATION OF THE MANUFACTURER "FORD COMPANY" IS IN LAW SINCE I UNDERSTAND THAT THE LACK OF SUCH ACCESSORIES EXPOSED THE VEHICLE'S OWNER TO A HAZARD ON THE ROAD AS IT CAN NOT RESOLVE SOME PERCENT QUICKLY AND DEPEND ON A SERVICE THAT I CAN NOT OBTAIN UNLESS I HAVE A TELEPHONE AVAILABLE AT THE MOMENT AND THAT WORKS IN THE AREA WHERE I CAN NOT ACCEPT THAT SITUATION WHICH I THINK IS DANGEROUS TO THE DRIVER. I THEREFORE WANT TO ESTABLISH, TO BE FEASIBLE, A COMPLAINT ABOUT IT.PLEASE REPORT IF I HAVE ANY TOOL FOR THIS SITUATION THAT CAN HELP ME TO BE CORRECT MY APPROACH.

Power Train
Filed Mar 15, 201910,000 milesFL

WHEN PUTTING MY CAR INTO PARK AND DRIVE IT DOESNT WANT TO SWITCH, IT TAKES A WHILE FOR IT TO GET INTO DRIVE. I ALMOST HIT SOMEONE IN FRONT OF ME BECAUSE WHEN I PUT MY CAR INTO DRIVE, I PRESSED THE GAS LIGHTLY AND THE CAR DIDNT MOVE. UNTIL ABOUT 6 SECONDS THEN FLEW FORWARD. ALSO WHEN GETTING AROUND THE 10 MPH SPEED LIMIT, THE CAR JERKS AS IF THE TRANSMISSION ISNT PROPERLY CHANGING GEARS. I ONLY HAVE 10,000 MILES I BOUGHT THE CAR IN OCTOBER 2018 AND FIRST OWNER.

Power Train
Filed Mar 10, 2019400 milesOK

WHEN GETTING UP TO SPEED ON AN ON RAMP OR PASSING ON A TWO LA E ROAD, WHEN SHIFTING INTO THIRD GEAR, THE TRANSMISSION WILL NOT GO INTO GEAR. I'VE HAD THIS HAPPEN TWICE, ONCE MY DAUGHTER WAS WITH ME ON A TWO LANE ROAD, GOING FROM SECOND TO THIRD WHILE PASSING, THE CAR WILL NOT ALLOW IT. PEOPLE HAVE NOTED THIS MANY PLACES WHILE RUNNING OUT SECOND GEAR AND SHIFTING INTO THIRD IN MULTI SITUATIONS. THIS IS A HAZARD AND IT IS KNOWN DUE TO THE SHIFTER NOT BEING DIRECT AND USING A REMOTE LINKAGE. AN AFTERMARKET BRACKET AND SHIFTER WILL FIX THIS ISSUE, HOWEVER THIS VEHICLE SHOULD OPERATE SAFELY WITHOUT PURCHASING AFTERMARKET EQUIPMENT. SIMPLE LOOK UP MISSED SHIFTS WITH MT-82 MUSTANG TRANSMISSION. YOU WILL SEE MANY WITH THE SAME ISSUE AND AFTERMARKET PARTS TO FIX THIS SAFETY HAZARD.

Power Train
Filed Feb 19, 2019500 milesTX

I HAVE THE 2018 MUSTANG ECOBOOST WITH THE 10 SPEED AUTO TRANSMISSION. WHEN CHANGING GEARS TO REVERSE OR DRIVE THE CAR SLAMS INTO GEAR AND JUMPS HARD A CO-WORKER HAS THE SAME MAKE AND IS HAVING THE SAME PROBLEMS PLEASE LOOK INTO THIS

Engine
Filed Feb 19, 20196,500 milesSC

AT CERTAIN RPM RANGES THE PISTON CAN BE HEARD SLAPPING THE CYLINDER WALLS, CYLINDER WALL SCORING IS PRESENT AND MAY CAUSE PREMATURE FAILURE OF ENGINE. IT CAN BECOME WORSE DOWN THE ROAD AND CREATE MISFIRES, FROM NO COMPRESSION, ALSO CAN MAKE FOR A VERY LOUD ENGINE KNOCKING NOISE. I HAVE DRIVEN A FEW OF THEM AND THEY ALL HAVE THE SOUND. FORD BUILT THE ENGINES WITH TOO MUCH CLEARANCE BETWEEN PISTONS AND CYLINDER WALLS. ALSO THERE IS A TICKING NOISE AT IDLE THAT FORD CLAIMS IS NORMAL BUT PEOPLE ARE HAVING DAMAGES TO THERE VEHICLES FROM THIS. ATTACHED IS CYLINDER WALL SCORING PHOTOS

Engine
Filed Feb 13, 201919,500 milesVA

PISTON SLAP NOISE FROM ENGINE. TICKING AND THUDDING NOISE FROM IDLE TO 2500 RPMS. CAN HEAR DIESEL TYPE SOUND INSIDE THE CAR WHEN AT IDLE. CHECK ENGINE LIGHT WITH CODE P0300 FOR ENGINE MISFIRE. CAR IS 1 YEAR OLD AND HAS OIL CONSUMPTION ISSUES. DEALER IS OF NO HELP SAYING ALL THESE ARE NORMAL. MY CAR SHUT OFF WHILE CRUISING DOWN THE HIGHWAY AND I LOST CONTROL OF BRAKES AND STEERING AS THEY WERE EXTREMELY HARD TO MODULATE. FORD AND DEALER ARE OF NO HELP IN RESOLVING THESE ISSUES AND I WORRY FOR MY AND MY FAMILY'S SAFETY DRIVING THIS CAR.

Electrical System
Filed Feb 10, 20193,000 milesCA

MY CHECK ENGINE LIGHT CAME ON WHILE ON CRUISE CONTROL ON THE INTERSTATE GOING 80MPH ON A 75 AND A FEW SECONDS AFTER THE CHECK ENGINE LIGHT CAME ON , THE CAR SHUT OFF AND LOCKED UP AND CAUSED ME TO LOSE CONTROL. CAR WAS TAKEN TO A DEALERSHIP , AND THE ENTIRE BOTTOM END WAS TORN APART AND A FEW ENGINE COMPONENTS WERE REPLACED. AFTER RECEIVING THE VEHICLE BACK FROM THE DEALERSHIP THE VEHICLE CONTINUES TO HAVE ELECTRICAL AND ENGINE PROBLEMS. THE CAR WILL AT RANDOM TIMES SHUT OFF WHILE DRIVING , MAIN TIMES IS THE FREEWAY. SECOND ISSUE IS THE CAR HAS LOUD KNOCKING TO THE ENGINE , SOUNDS LIKE A LIFTED KNOCK , THE CAR WAS TAKEN TO A DEALERSHIP, AND MY CAR WAS NEXT TO A SAME YEAR MUSTANG TO COMPARE SOUND AND MINE WAS DEFINITELY KNOCKING COMPARED TO THE OTHER MUSTANG. THIRD ISSUE IS THERE IS A CONSTANT SQUEALING SOUND LIKE A LOSE BELT COMING FROM THE BACK SIDE OF THE ENGINE (THIS RECENTLY STARTED) AND THE FOURTH ISSUE IS WHEN I'M COMING DOWN TO A STOP OR SLOWING DOWN EVEN WITHOUT TOUCHING THE BREAKS THERE IS A METAL CLINGING SOUND THAT DOESN'T STOP UNTIL THE CAR COMES TO A COMPLETE STOP. THE CAR ONLY HAS 17K MILES AND IS NEVER ABUSED , AND HAS ALWAYS BEEN PROPERLY MAINTAINED.

Power Train
Filed Feb 4, 20192,300 milesOK

PURCHASED A BRAND NEW 2018 FORD MUSTANG ECOBOOST PREMIUM 10-SPEED WITH PERFORMANCE PACKAGE JULY 21, 2018 WITH 9 MILES. TOOK CAR TO THE DEALERSHIP NOVEMBER 2018 AT 2,600 MILES WITH A POPPING FEELING AND SOUND AS WELL AS AN UNSAFE LOOSE FEELING IN THE REAR END. THIS HAPPENED ANY TIME DRIVING OVER UNEVEN SURFACES, TURNING CURVES AND ACCELERATING. THEY REPLACED THE SHOCK ABSORBER AFTER THE CAR WAS IN THE SHOP 11 DAYS. IN JANUARY 2019 I TOOK THE CAR BACK TO THE DEALERSHIP WITH 3,893 MILES. THE CAR WAS STILL MAKING A GRINDING, POPPING SOUND IN THE REAR END AS WELL AS THE FRONT END. THE CAR ALSO STILL FELT LOOSE AS IF WAS GOING TO LOCK UP WHILE DRIVING. THE POPPING, GRINDING HAPPENED WHEN PULLING OUT OF A DRIVEWAY OR PARKING SPACE AS WELL AS SHARP TURNING OF THE WHEELS. THE LOOSE FEELING WAS GOING AROUND CURVES, LEFT OR RIGHT TURNING FROM A STOP LIGHT AS WELL AS ACCELERATING FROM A STOP. THE CAR ALSO FELT AS THOUGH IT WAS NOT SHIFTING PROPERLY. THE DEALERSHIP REPLACED THE FLUID IN THE REAR END AND AFTER 8 DAYS THEY SAID THE REAR DIFFERENTIAL NEEDED TO BE REPLACED. IT HAS SINCE BEEN 8 MORE DAYS IN THE SHOP WITH NO WORD. I FEEL THIS CAR IS UNSAFE AS IT IS SUCH A NEW CAR, HAS BEEN BABIED FROM THE FIRST DAY PURCHASED. THE FACT THAT IT HAS BEEN IN THE SHOP TWICE ALMOST 30 DAYS OF ITS LIFE, UNDER 4,000 MILES AND HAVING THE REAR DIFFERENTIAL REPLACED SHOWS THERE IS SOMETHING SERIOUSLY WRONG WITH THIS CAR. ALL THIS BEING REPORTED TO CARFAX HAS DRASTICALLY REDUCED THE VALUE OF MY CAR SINCE I

Engine
Filed Dec 16, 2018550 milesMO

ENGINE HAS A LOUD TICKING SOUND. SOUND LIKE A SLOW TYPEWRITER. I HAVE A A VIDEO WITH THE NOISE.

Engine
Filed Dec 14, 20186,500 milesTX

TL* THE CONTACT OWNS A 2018 FORD MUSTANG. WHILE DRIVING, THE VEHICLE MADE AN ABNORMAL CLICKING NOISE. THE DEALER (FIVE STAR FORD, 6618 NE LOOP 820, NORTH RICHLAND HILLS, TX 76180) AND THE MANUFACTURER WERE CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 6,500.

Steering
Filed Oct 13, 201816,523 milesFL

HOURS FROM HOME AND POWER STEERING FAILED. DEALER SAID THE STEERING ASSIST SYSTEM IS GONE 16523 MILES ON THE CAR. HAD TO LEAVE THE CAR THERE AND WAS GIVEN A RENTAL. NO ESTIMATED TIME OF REPAIR, PART IS ON NATIONAL BACK ORDER. NO WARNINGS STEERING JUST FAILED SUDDENLY.VEHICLE WAS IN MOTION WHEN IT QUIT. OUR DEALER WHERE WE LIVED SEARCHED AND FOUND 1 PART AVAILABLE IN THE COUNTRY. HAVE TO PICK UP MY CAR. NO LONGER FEEL SAFE OR CONFIDENT IN DRIVING THE CAR BECAUSE WHEN IS IT GOING TO HAPPEN AGAIN.

Power Train
Filed Sep 3, 20181,800 milesNC

ENGINE STALLS WHILE DRIVING (3) INCIDENTS: ENGINE STALLS, BATTERY INDICATOR/THEN DASH BOARD MESSAGE; 'PUT IN NEUTRAL TO START ENGINE.' SO FAR HAS ALWAYS RE-STARTED WHILE DRIVING AT HIGHWAY SPEEDS: 1.JUNE 25, ESTIMATED MILES: 800, I-77 ON-RAMP EXIT 19, 55 MPH, DECELERATING AROUND TURN, 10 MINUTES AFTER STARTUP (NO SERVICE APPOINTMENT SCHEDULED) 2.JULY 11, ESTIMATED MILES: 1200, SOUTH TRYON APPROACHING CANTON, STRAIGHT, STEADY 45 MPH, 5 MINUTES AFTER STARTUP (SERVICE SCHEDULED) 3.AUGUST 8, 1800 MILES: 1-77 ON-RAMP EXIT 19, 50 MPH, DECELERATING AROUND TURN, 10 MINUTES AFTER STARTUP (SERVICE SCHEDULED). SERVICE REPRESENTATIVE: TOWN & COUNTRY FORD, CHARLOTTE, NC 'SERVICE 1: JUNE 18: OUT MILEAGE: 1393 MILES, INSTALLED MISSING BACK SEAT BRACKET. CHECKED FOR STALL FIX: NO CODES/ NO FIX DETERMINED FOR STALLS. NO CODES/NO SERVICE. 'SERVICE 2: AUGUST 13: RE-CHECK STALL ISSUE: TBD. SUGGESTED ON LINE CHECKS/REMEDIES FOR MUSTANG STALLS ISSUES: NO CODES FOUND / NO SERVICE PERFORMED. ISSUE UNRESOLVED. SERVICE REPRESENTATIVE: HUNTERSVILLE FORD, HUNTERSVILLE NC 'SERVICE 3: AUGUST 27: TECH TEST DRIVES, NO ISSUES DETECTED. CHECK CODES/NO CODES/NO SERVICE. DEALERS COULD NOT FIND ERROR CODES OR REPLICATE STALLING THEREFORE NO SERVICE WAS ATTEMPTED.

Electrical SystemCrashFire1 injured
Filed Aug 21, 20181,500 milesFL

I PURCHASED A NEW 2018 FORD MUSTANG 2 DR 4 CYL ECOBOOST ON JULY 9TH 2018. ON AUGUST 15, AFTER HAVING DINNER WITH PARENTS AT THE HOUSE, I WENT TO VISIT SOME FRIENDS IN DAVIE AND IT WAS APROX 7:45 PM WHILE DRIVING ON A 4 LANE ROAD DIVIDED BY A MEDIAN. ROAD HAS FREQUENT SPEEDBUMPS AND THE MEDIAN HAS MATURE TREES. WHILE TRAVELING ON THIS ROAD - I FELT NAUSEOUS AND PLACED BOTH HANDS ON THE STEERING WHEEL AND SUDDENLY THE ROAD BECAME BLURRY AND I LOST CONCIOUSNESS AND STRUCK A TREE IN THE MEDIAN. THE CAR CAUGHT ON FIRE AND ACCORDING TO A POLICE OFFICER, HE TRIED TO REVIVE ME AND TO HELP ME GET OUT, HOWEVER MY LEGS WERE BROKEN AND INJURED. MY RIGHT LEG WAS BROKEN AND MY LEFT LEG WAS BADLY INJURED. I WAS WEARING A HIGH BOOT ON THE LEFT FOOT AND NO BOOT ON THE RIGHT FOOT IN ORDER TO BE ABLE TO DRIVE COMFORTABLY. SECONDS AFTER THE POLICE OFFICER REMOVED ME FROM THE CAR, THE CAR EXPLODED. I BELIEVE THAT I WAS SOLD A DEFECTIVE CAR THAT LEAKED POISENOUS GASES WHICH CAUSED ME TO PASS OUT AND CRASH I TO A TREE. HAD IT NOT BEEN FOR THE POLICE OFFICER, I WOULD HAVE DIED TRAPPED IN THE BURNING CAR.

Power Train
Filed Jun 28, 20184,700 milesTX

TL* THE CONTACT OWNS A 2018 FORD MUSTANG. WHILE THE VEHICLE WAS UNOCCUPIED AND PARKED IN THE DRIVEWAY, IT ROLLED AWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.

Engine
Filed May 7, 2018700 milesCA

SIGNIFICANT ENGINE RATTLE BETWEEN 2000-2500 RPM UNDER LIGHT LOAD. RATTLE IS LOUDEST IN THIRD GEAR AT 2200 RPM. SERVICE TECHNICIAN DUPLICATED THE ENGINE RATTLE AND FOUND DAMAGE TO CYLINDERS 5-8 AND SUBMITTED HIS REPORT ALONG WITH PHOTOS TO FORD. THE TECHNICIAN RECOMMENDED FULL ENGINE REPLACEMENT. FORD ONLY APPROVED A NEW SHORT BLOCK.

Engine
Filed Apr 30, 201820 milesMI

2018 MUSTANG GT WITH MANUAL TRANSMISSION. ENGINE STALLS WHEN SHIFTING INTO NEUTRAL (MANUAL TRANS) AT HIGHER ENGINE SPEEDS. FOR EXAMPLE, COMING UP TO A RED LIGHT (WAS TRAVELING APPROX 50MPH) OR WHILE EXITING THE FREEWAY (WAS TRAVELING 65MPH AND THEN WAS TURNING AROUND AN OFF-RAMP). HAS OCCURED AT ANY DRIVING SPEED (IF REVVING ENGINE AT FULL STOP, OR WHILE TRAVELING). STALLING DOES NOT OCCUR IF THE TRANSMISSION REMAINS ENGAGED WHILE SLOWING DOWN. IF I SHIFT TO NEUTRAL WHEN THE ENGINE IS NEAR IT'S NORMAL IDLE SPEED (500 RPM AFTER WARM-UP), IT WILL NOT STALL. THE PROBLEM ONLY OCCURS WHEN SHIFTING TO NEUTRAL ABOVE ~2,000 RPM, AND ONLY AFTER THE ENGINE IS WARMED UP. THE PROBLEM WAS PRESENT FROM THE TIME THE VEHICLE WAS BRAND NEW. AT 1500 MILES I RETURNED TO THE DEALER AND WAS ABLE TO SUCCESSFULLY REPRODUCE THE ISSUE TOGETHER WITH THE SERVICE ADVISOR. IN SOME INSTANCES, THE ENGINE SPEED WILL DROP BELOW IDLE SPEED AND THEN WILL RECOVER AND NOT STALL. I MADE A RECORDING OF THE CAN BUS TO TRY TO DIAGNOSE THE ISSUE ON MY OWN, WHICH IS AVAILABLE UPON REQUEST. IT SEEMS THAT THE ENGINE CONTROLLER IS REQUESTING MORE TORQUE FROM THE ENGINE WHEN THE SPEED DROPS, BUT THE THROTTLE WILL NOT RESPOND TO THE REQUEST AND THE ENGINE WILL STALL. NO DTCS OR WARNING LIGHTS WERE GIVEN TO INDICATE THAT THERE WAS AN ISSUE. NO MODIFICATIONS WERE MADE TO THE CAR, AND IS IN COMPLETELY 'STOCK' CONDITION.

Service Brakes
Filed Apr 19, 20182,266 milesNC

THE COLLISION AVOIDANCE SYSTEM HAS BRAKED HARD ON ME THREE (3) TIMES WHEN THERE WASN'T A CAR IN FRONT OF ME. THE FIRST TIME A CAR HAD ALREADY TURNED RIGHT ONTO AN INTERSECTING STREET, THE SECOND TIME A CAR HAD TURNED LEFT INTO A DRIVEWAY AND THE DRIVER WAS ALREADY GETTING OUT TO GET HIS MAIL, AND THE THIRD TIME A CAR HAD STOPPED IN THE LEFT TURN LANE AND I WAS APPROACHING IN THE LANE NEXT TO IT. I'M CONCERNED THAT THIS MAY CAUSE THE CAR BEHIND ME TO REAR END ME SINCE THE CARS WEREN'T NEAR ME AND THERE WAS NO REASON TO BRAKE. ON 3/15/18 I TOOK THE CAR TO THE SERVICE DEPARTMENT OF CROSSROADS FORD IN WAKE FOREST, NC (REF. INVOICE NO. FOCS964640) WHO EXAMINED THE CAR AND DETERMINED "CRUISE CONTROL WORKING AS DESIGNED AT THIS TIME."

Unknown or Other
Filed Jan 25, 2018230 milesMD

2018 MUSTANG GT BRAND NEW LESS THAN 300 MILES. DURING THE COURSE OF DRIVING ONE MORNING THE CAR ENGINE SHUT OFF 7 TIMES WHILE THE CAR WAS BEING DRIVEN. BROUGHT THE CAR BACK TO THE DEALER WHO WAS ABLE TO RECREATE THE CONDITION AND SUBSEQUENTLY DETERMINED THAT THE PROBLEM WAS A DEFECTIVE THROTTLE AND IT NEEDS TO BE REPLACED. WAS TOLD BY THE DEALER THAT FORD HAS A BACKLOG AND WOULD TAKE THREE WEEKS TO GET THE PART AND THE CAR FIXED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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