LOUD THUD WHEN SHIFTING, GRINDING DURING SHIFTING OF ALL GEARS, INTERMITTENT HIGH RPM LOCKOUT. FORD CLAIMS ITS "NORMAL".
2015 Ford Mustang complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE ATTEMPTING TO ACCELERATE FROM AN IDLE POSITION, THE VEHICLE FAILED TO SHIFT FROM FIRST GEAR AND STALLED. ALSO, THE INSTRUMENT PANEL FAILED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS. THE DEALER STATED THAT THE SHIFTING ISSUE WAS A NORMAL OCCURRENCE AND THAT A DIMMER SWITCH NEEDED TO BE REPLACED FOR THE INSTRUMENT PANEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,171. THE CONSUMER STATED THE TRANSMISSION WOULD NOT SHIFT OUT OF FIRST GEAR. IT HAPPENED INTERMITTENTLY WHEN THE ACCELERATOR PEDAL WAS PUT TO THE FLOOR AND THE ENGINE REVVED. WHEN THE ACCELERATOR PEDAL WAS RELEASED THE VEHICLE WOULD SHIFT PROPER;Y. NORMAL SHIFTING WAS AROUND 6,200- 6,500 RPM. UPDATED 10/26/15*JB
AS I WAS MAKING A LEFT HAND TURN INTO MY DRIVEWAY, WE HEARD A SLIGHT SNAP NOISE AND THE POWER STEERING QUIT. LIGHTS STARTED COMING ON, ON THE DRIVERS SCREEN, INDICATING THAT MANY FUNCTIONS OF THE CAR HAD STOPPED WORKING, LIKE TRACTION CONTROL. I COULD NOT TURN THE WHEEL. MY HUSBAND WRESTLED THE CAR INTO THE GARAGE. WE CALLED OUR LOCAL FORD DEALER IN THE MORNING AND THEY HAD IT TOWED TO THE DEALERSHIP. THEY SAID IT WAS AN INTERNAL E.P.A.S. RACK FAILURE. THE PART NUMBER WAS FR3Z-3504-A, KIT - STEERING. I WOULD HATE TO THINK ABOUT WHAT WOULD HAVE HAPPENED IF I HAD BEEN ON A BUSY ROAD OR INTERSTATE WHEN THIS OCCURRED.
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE DRIVING 30 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED CHEST, KNEE, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
THE ABOVE VEHICLE IS A 2015 FORD MUSTANG ECO-BOOST CONVERTIBLE. IT IS EQUIPPED WITH ADAPTIVE CRUISE CONTROL. WHEN A VEHICLE IN FRONT SLOWS BELOW A SET SPEED OR A VEHICLE CUTS THE CAR OFF THE ADAPTIVE CRUISE CONTROL SLOWS THE CAR DOWN, OR STOPS IT, TO KEEP A PREDETERMINED DISTANCE. ACCORDING TO FORD THE SLOWING IS DONE BY THE ENGINE AND NOT THE BRAKES. ONCE THE VEHICLE SLOWS, AND IT IS SAFE, IT BEGINS TO ACCELERATE BACK TO THE SET CRUISE CONTROL SPEED. THE SLOWING, NOT BEING DONE BY THE BRAKING SYSTEM, DOES NOT ACTIVATE THE BRAKE LIGHTS. ONLY WHEN THE BRAKE PEDAL IS STEPPED ON WILL THE BRAKE LIGHTS COME ON WHICH ALSO WOULD DISENGAGE THE CRUISE CONTROL. WE HAVE HAD A COUPLE OF INCIDENTS IN WHICH THE VEHICLE BEHIND DOES NOT SEE THE CAR SLOWING, BY BRAKE LIGHTS, AND CLOSES AT A RAPID SPEED ON THE REAR OF THE CAR. LOOKING AT A DODGE RAM CLOSING, NOT KNOWING IT'S GOING TO STOP, CAN BE A BIT UNNERVING. I HAVE RECENTLY READ THAT THE AUTOMATIC BRAKING MAY BE INSTALLED ON FUTURE VEHICLES AS A STANDARD OPTION. I CAN'T IMAGINE THAT KEEPING A VEHICLE FROM CRASHING INTO A FORWARD MOVING VEHICLE IS ANY MORE OR LESS IMPORTANT THEN BEING STRUCK IN THE REAR BECAUSE BRAKE LIGHTS DON'T COME ON. I AM CERTAINLY MORE CAUTIOUS DRIVING THE ADAPTIVE CRUISE CONTROL ON BECAUSE OF THIS SAFETY ISSUE. I HAVE TALKED TO FORD "CUSTOMER RELATIONS DEPT" WHO WEREN'T SURE HOW TO FOLLOW THIS UP BUT TO SENT IT UP THE LADDER. I HAVE A FORD CASE #CAS-7876013. ...UPDATED 12/29/15 *BF ACCORDING TO FORD, THE SLOWING IS
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE DRIVING 70 MPH, THE HOOD OF THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
WHILE DRIVING MY VEHICLE FOR A WEEKEND GET AWAY, I HAD TOTAL BRAKE LOSS WHILE DRIVING THE VEHICLE IN HEAVY TRAFFIC. BRAKE PEDAL BECAME REALLY HARD AND WENT DOWN ALL THE WAY TO THE FLOOR. I HAD TO USED MY HAND BRAKE TO REASSURE MY SELF OF STOPPING AND NOT COLLIDING WITH THE VEHICLE IN FRONT OF ME. AFTER PULLING OVER AND TURNING THE VEHICLE OFF FOR ABOUT 3 MINUTES, I CRANKED THE VEHICLE BACK ON TESTED THE BRAKES BEFORE I CONTINUED AND THEY FELT NORMAL, THE TEMPERATURE OUTSIDE WAS 115. TWO DAYS LATER, AS I AM PULLING UP INTO MY DESIGNATED PARKING STALL OF MY WORK. BRAKE PEDAL BECAME HARD AND NONEXISTENT, PEDAL WENT ALL THE WAY TO THE FLOOR AND HAD TO USE THE HAND BRAKE TO STOP THE VEHICLE. I PARKED THE VEHICLE AND SET UP AN APPOINTMENT WITH MY PURCHASING DEALER THAT SAME DAY. AT THE END OF MY WORKING DAY, I TURNED OVER MY VEHICLE AND TESTED THE BRAKES BEFORE LEAVING THE OFFICE, JUST TO MAKE I HAD BRAKES. AND JUST LIKE LAST TIME BRAKES WERE NORMAL. I DROPPED OFF MY VEHICLE ON THURSDAY AT 5:15 PM, TODAY IS MONDAY AND THEY ARE STILL WORKING ON THE PROBLEM.THE SERVICE ADVISOR, WHO IS WORKING ON MY CASE IS GIVING ME A PROJECTED RESPONSE DAY OF WEDNESDAY. THAT WOULD MEAN, THAT MY VEHICLE WOULD BE IN AT THE REPAIR FACILITY FOR A ABOUT 4 WORKING DAYS. THE PROBLEM THAT HE IS FORESEEING IS THAT THEY ARE HAVING DIFFICULTY REPLICATING THE ISSUE. AT THIS POINT I JUST WANT TO REST ASSURE THAT I WILL BE SAFE DRIVING MY VEHICLE. ALSO, I AM NOT THE ONLY PERSON WITH THIS SIMILAR SITUATION. AND IN
TL* THE CONTACT OWNS A 2015 FORD MUSTANG GT. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE WINDSHIELD WIPER AND TURNING SIGNAL FLASHER BECAME INOPERABLE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.
ON JULY 4TH, MY 2015 FORD MUSTANG, HAD A BREAK PEDAL ISSUE, THE PEDAL WOULD LOCK AND WOULD NOT ALLOW VEHICLE TO STOP. THE FIST TIME HAPPEN TO ME WILE DRIVING 55 MPH AND I WAS LUCKY BECAUSE IT WAS EARLY IN THE MORNING ON A NOT BUY AVENUE SO I WAS ABLE TO TOP THE CAR WITH THE HAND BREAK. HOWEVER, IN THE PROCESS I WAS NOT ABLE TO STOP AT A RED LIGHT. THE TOW THE VEHICLE WITH 882 MILES AND RETURNED TO ME WITH 882 MILES. SERVICE WAS HORRIBLE I HAD PURCHASE THE RENTAL CAR OPTION AND THE CAR WAS NOT PROVIDED TO ME UNTIL THE DAY AFTER THE INCIDENT. IN ADDITION, THEY ONLY CONDUCTED A VISUAL POINT INSPECTION AND REPROGRAMMED THE PCM. I SPOKE TO MY CASE MANAGER AT FORD AND THEY GUARANTEE THAT THEY HAD RESOLVE THE PROBLEM AND THAT IT WOULD NOT HAPPEN. UNFORTUNATELY ON AUGUST 1ST ONLY A MONTH LATER AND AT AROUND 1500 MILES, THE BREAK PEDAL LOCKED AND THIS TIME I WAS INVOLVE IN AN ACCIDENT. ALTHOUGH I WAS DRIVING ONLY 35 MPH, MY VEHICLE SUFFER SEVER DAMAGES. I TOW THE VEHICLE TO FORD AND EXPECTED A RENTAL CAR, BUT THEY TOLD ME THAT I WOULD HAVE TO PAY FOR THE RENTAL, WHICH IS STUPID BECAUSE MY EXTENDED WARRANTY SHOULD COVER THE EXPENSES OF THE RENTAL. I FEEL LUCKY THAT I HAD THE ACCIDENT AT A LOW SPEED AND I DIDN'T HAVE ANY INJURY TO MY SELF. HOWEVER IF IT WOULD BEEN AT A HIGHWAY SPEED I COULD BE DEATH AND POSSIBLE MANY OTHER, DUE TO AN ISSUE THAT I HAD PRESENTED TO FORD A MONTH IN ADVANCE. I HATE FORD, I AM SCARE TO DRIVE, AND EVERY TIME I HEAR A HONK I PANIC. TODAY IS A WEEK SINCE THE AC
I AM THE OWNER OF A 2015 MUSTANG GT WITH COOLED SEAT OPTION. WHEN I PURCHASED THE CAR NEW IN NOVEMBER OF 2014 AND TRIED THE COOLED SEATS THEY WORKED WELL DURING THOSE COLD LATE FALL DAYS FOR THE HANDFUL OF TIMES I USED IT. AFTER IT GOT COLD DURING WINTER AND SPRING I DID NOT USE THE COOLED SEAT FEATURE AGAIN UNTIL APPROXIMATELY MAY 1, 2015. AT THIS TIME THE LOWER SEAT COOLER WOULD COOL THE SEAT BUT THE UPPER SEAT COOLER WOULD NOT COOL THE SEAT FOR ANY AMOUNT OF TIME. IN FACT QUITE THE OPPOSITE OCCURRED. WITH THE SEAT COOLING SET TO MAXIMUM OF 3 BARS THE LOWER COOLER WOULD GET THE SEAT COLD BUT THE UPPER SEAT COOLER WOULD ACTUALLY WARM THE SEAT UP. SEVERAL TESTS CONFIRMED THIS HAPPENING FOR BOTH SEATS, DRIVER AND PASSENGER. DUE TO THE DESIGN OF THE THERMOELECTRIC DEVICE BURIED AND ENCLOSED IN THE SEAT BACK, THE BACK SIDE OF EACH SEAT BACK WOULD ACTUALLY WARM AS WELL TO LEVELS VERY HOT TO TOUCH AFTER AS SHORT OF TIME OF 5 MINUTES OF USE. IT APPEARS THAT MANY OTHER 2015 MUSTANG OWNERS WITH THIS OPTION ARE EXPERIENCING THE SAME ISSUES. ALSO 2015 FORD F150 OWNERS WHO HAVE THE SAME DESIGN TED COOLING DEVICE ARE EXPERIENCING THIS AS WELL. I HAVE CONTACTED FORD CUSTOMER SERVICE AND REGISTERED MY COMPLAINT BUT NO FIX IS OUT THERE CURRENTLY FROM FORD THIS IS OBVIOUSLY A FAULTY DESIGN. ITS EQUIVALENT WOULD BE PUTTING A ROOM AIR CONDITIONER INSIDE A ROOM AND EXPECTING IT TO COOL THE AIR. ON TOP OF THAT WITH PROLONGED USAGE THE MATERIAL ON THE BACK OF THE SEAT WHERE THE TED VENTS ITS WAST
I AM ALSO EXPERIENCING THE THUD ISSUE IN MY 2015 FORD MUSTANG GT CAR. IT'S REALLY NOTICEABLE WHEN I SHIFT FROM AND TO 1, 2, 3, 4 AND IT'S QUIETER BUT STILL THERE SHIFTING 5 AND 6. NOISE IS VERY ANNOYING, BUT MY CONCERN IS WILL I HAVE ISSUES WITH MY DRIVE TRAIN, CLUTCH OR ANY THING ELSE IN THE FUTURE.
EARLY IN JULY 2015, I RECEIVED FROM FORD MOTOR CORPORATE AN "IMPORTANT SAFETY RECALL" NOTICE NHTSA RECALL 15V-339. WHEN I GOT THE NOTICE WHICH URGES YOU TO "CALL YOUR DEALER WITHOUT DELAY"I CALLED THE DEALERSHIP WHERE I GOT MY CAR, AUTONATION FORD IN TORRANCE, CALIFORNIA, THE DAY AFTER I GOT THE NOTICE.. I SPOKE TO SOMEONE IN THE SERVICE DEPARTMENT; THEY KNEW NOTHING ABOUT THE RECALL; PUT ME ON HOLD; SAID THEY WOULD HAVE TO CALL ME BACK. TO MAKE A LONG STORY SHORT, TO DATE I HAVE BEEN GETTING THE RUNAROUND FROM THE DEALERSHIP WHERE I LEASED THE CAR AND THE DEALERSHIP RECOMMENDED BY FORD'S CUSTOMER RELATIONSHIP CENTER I KEEP GETTING TOLD THE FUEL TANK SHIELD ISN'T AVAILABLE WHEREAS FORD CUSTOMER SERVICE ADVISES THAT IT IS AVAILABLE. . I HAVE ALSO CALLED YOUR NHTSA CUSTOMER SERVICE NUMBER SEVERAL TIMES--AGAIN, PUT ON HOLD, NO CALL BACK ALTHOUGH I LEFT MY NUMBER. NO ONE TO DATE HAS ADVISED ME WHEN THE PARTS WOULD BE AVAILABLE. I WAS CONTACTED BY A MARK JOHNSON YESTERDAY FROM FORD CUSTOMER SERVICE; , HE COULD NOT GIVE ME A DEFINITIVE ANSWER RE WHEN THE PARTS WOULD BE AVAILABLE ALTHOUGH CUSTOMER SERVICE HAD ADVISED THEY WERE AVAILABLE. HE ALSO TRIED TO DEFEND THE ONE DEALERSHIP'S POSITION THAT IT NEEDED TO SEE THE CAR FIRST TO SEE IF THERE WAS A FUEL OR VAPOR LEAK--EXCUSE ME BUT THE WHOLE POINT OF THE RECALL IS SO THAT THE CAR WON'T DEVELOP A FUEL OR VAPOR LEAK!!! HE SAID THAT AT THE SAME TIME THAT THE SAFETY RECALL NOTICES ARE SENT OUT, AN EMAIL GOES TO ALL THE DEALERSHIPS ADVISI
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V339000 (FUEL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
WHILE DRIVING FROM SOUTH CAROLINA TO BOSTON MA, A DISTANCE OF 1,000 MILES, ON JUNE 12-13, 2015, I BEGAN EXPERIENCING SEVERE EYE IRRITATION, SORE THROAT, AND DIZZINESS. THERE WAS AN ACRID ODOR THAT I INITIALLY THOUGH WAS COMING FROM THE AIR CONDITIONING SYSTEM. THE RED EYES, SORE THROAT AND DIZZINESS PERSISTED FOR SEVERAL DAYS AFTER I ARRIVED IN BOSTON,REDUCING IN SEVERITY WITH EACH DAY BECAUSE I DID NOT DRIVE THE CAR WHILE THERE. HOWEVER, WHEN I DROVE BACK FROM BOSTON TO SOUTH CAROLINA, THE SYMPTOMS REAPPEARED. I TOOK THE VEHICLE TO THE FORD DEALERSHIP WHERE I BOUGHT IT NEW AND THEY CHECK THE REFRIGERANT IN THE A/C SYSTEM AND COULD FIND NOTHING. THEY RECOMMENDED USING ONLY THE MAX AIR SYSTEM IN ORDER TO ELIMINATE EXTERIOR AIR FROM THE SYSTEM. TELLING ME THAT CERTAIN CHEMICALS USED IN PREPPING THE ENGINE COMPARTMENT FOR DELIVERY TO A CUSTOMER CAN EXUDE IRRITATING FUMES. I TOLD THEM THE FUMES I HAD EXPERIENCED SEEMED TO ME TO BE MORE FUEL RELATED, BUT NOT THE ODOR OF RAW GASOLINE. I HAVE BEEN USING THE MAX AIR SETTINGS AND HAVE NOT HAD A SIMILAR SYMPTOM EXPERIENCE, ALTHOUGH I HAVE ONLY DRIVING SHORT DISTANCES SINCE RETURNING FROM BOSTON. I HAVE RECEIVED RECALL NOTICE 15S19 FROM FORD, BUT I BELIEVE THE RECALL NOTICE UTTERLY FAILS TO EXPLAIN THE PHYSICAL DANGER TO OCCUPANTS OF THE VEHICLE RESULTING FROM PROLONGED EXPOSURE TO THE FUMES. I BELIEVE THE RECALL NOTICE NEEDS TO BE AMENDED TO EXPRESS AN URGENCY RELATING TO THE MEDICAL IMPACT OF THIS PROBLEM AS I HAVE EXPERIENCED IT. IT
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE OPERATING THE VEHICLE, THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT ALSO INDICATED THAT THE VEHICLE WAS DESIGNED USING NO FUEL CAP. WHILE OPERATING THE VEHICLE, THE FUEL TANK DOOR WOULD RANDOMLY OPEN AND EXPOSE THE FUEL OPENING. IN ADDITION, OIL WAS DISCOVERED LEAKING FROM THE ENGINE. NO FURTHER INFORMATION WAS AVAILABLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 4,000.
AIR BAG DEFECT SINCE NEW VEHICLE DELIVERY. I TOOK DELIVERY OF THIS VEHICLE ABOUT TWO WEEKS AGO AND IMMEDIATELY LEFT WITH IT ON VACATION. WHEN DRIVING OFF THE DEALER LOT I NOTICED THAT THE AIR BAG LIGHT IN THE DASH WAS ON. BUT THOUGHT THIS TO BE NORMAL AS THAT IS HOW THE DEALER DELIVERED IT TO ME AND THAT I AM USED TO GM VEHICLES WHERE THE AIR BAG LIGHT IS ON UNDER PROPER CONDITIONS. TODAY WHILE AT THE DEALERS BODY SHOP FOR MINOR PAINT REPAIR I WAS TOLD TO IMMEDIATELY TAKE THE VEHICLE TO THEIR MECHANICAL SHOP AS THE LIGHT ON A FORD INDICATES THE SYSTEM IS NOT WORKING. THE DEALER WAS ACCOMMODATING AND IN SHORT ORDER DIAGNOSED THE PROBLEM TO BE A DEFECTIVE DRIVERS SIDE AIR BAG. THEY THEN TOOK THE PART OUT OF A SIMILAR NEW CAR IN STOCK AND REPLACED MINE. THE PROBLEM WAS NOT SOLVED. I AM NOW DRIVING A LOANER VEHICLE AND BEING TOLD THAT A CLOCK SPRING IS ON ORDER.
TRANSMISSION THUD/CLUNK THAT MOVES THE CAR WHEN GOING FROM NEUTRAL TO 1ST GEAR. HAPPENS WHEN GOING INTO EVERY GEAR UNLESS SHIFTING EXTREMELY SLOW. THE THUD CLUNK CAN BE HEARD AND FELT THROUGHOUT THE ENTIRE CAR.
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOOR BOARD. THE CONTACT WAS ABLE TO SLOW THE VEHICLE USING THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,500.
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE REVERSING OUT OF THE DRIVEWAY, THE REAR BRAKES FAILED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES MALFUNCTIONED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200. THE VIN WAS NOT AVAILABLE.
VEHICLE EVENT WHILE DRIVING ON THE HIGHWAY. WHILE ADJUSTING THE AIR TEMP WITH MY RIGHT HAND, MY PINKY TOUCHED THE START STOP BUTTON CAUSING THE VEHICLE ENGINE TO SHUT DOWN. I PULLED TO THE SIDE OF THE ROAD TO FIGURE OUT WHAT HAD HAPPENED AND DISCOVERED THAT MY CAR WOULD SHUT DOWN IN DRIVE BY JUST TOUCHING THE START STOP BUTTON. THE ONLY WAY TO RESTART THE ENGINE IS TO PUT THE VEHICLE IN PARK. IT WAS SAFE FOR ME, ALTHOUGH I WAS IN A LINE OF TRAFFIC, BECAUSE I WAS ON A TWO LANE ROAD WITH SHOULDER ROOM AVAILABLE. THE SEAT DID NOT RETURN TO THE EXIT POSITION. I AM VERY CAREFUL NOW WHEN MAKING ANY ADJUSTMENTS TO THE CONTROLS CLUSTER BECAUSE OF THE CLOSENESS OF THE START STOP BUTTON TO THE OTHER CONTROLS. THE SWITCH ALSO OPERATES WITH VERY LIGHT PRESSURE AND ITS SURFACE IS CONVEX. I DO NOT LET ANYONE ELSE DRIVE THIS VEHICLE IN ITS CURRENT CONDITION.
RENTAL CAR, I WAS IN STOP AND GO TRAFFIC GOING INTO THE LINCOLN TUNNEL WHEN THE BRAKE PEDDLE DID NT WORK PROPERLY. THE PEDDLE WENT DOWN ALMOST TO THE FLOOR. WHEN APPLYING THE BRAKES. THE PEDDLE PULSATED AND NEEDED A LOT OF PRESSURE TO STOP THE CAR. THE BRAKES STARTED TO WORK AGAIN AFTER ABOUT 10 MINUTES. THIS INCIDENT WAS SCARY AND COULD HAVE CAUSED AN ACCIDENT. I REPORTED THE INCIDENT TO ENTERPRISE CAR RENTAL.
I WAS DRIVING DOWN THE ROAD AND WHEN I TRIED TO BRAKE FOR A STOP LIGHT THE BRAKE PEDAL PULSED AGAINST THE PRESSURE OF MY FOOT AND WOULD NOT LET ME STOP. I USED THE EMERGENCY BRAKE TO KEEP FROM WRECKING MY VEHICLE INTO THE VEHICLE IN FRONT OF ME. I DECIDED TO GO DIRECTLY TO MY WORKPLACE, USING MY EMERGENCY BAKE TO STOP AT EACH LIGHT/STOPSIGN, AFTER THIS HAPPENED. IN ADDITION TO THE BRAKE ISSUE, WHEN I WENT TO ACCELERATE FROM STOP THE VEHICLE WOULD ACCELERATE VERY SLOWLY AS IF IN A LIMP MODE. NO LIGHTS HAVE APPEARED ON MY DASH AND FORD HAS TOLD ME THERE ARE NO CODES STORED. THEY SAY THAT HAVING IT TOWED HAS RESET MY VEHICLE?!? FORD HAS TOLD ME THAT BECAUSE THEY DONT SEE ANY CODES STORED IN THE COMPUTER I SHOULD PICK UP MY VEHICLE AND DRIVE OFF WITH IT. MY FATHER OWNES A MOBILE ELECTRONICS SHOP AND HAS SEEN LOTS OF DIFFERENT ISSUES ON MANY VEHICLES WHERE THE CPU'S IN THE VEHICLE HAS ISSUES AND CAUSES THE VEHICLE TO ACT IN MANY FAULTY WAYS. SOME WITH CODES, OTHERS WITHOUT. IT APPEARS TO ME THAT ONE OR MORE OF THE CPU'S IN MY VEHICLE HAVE A DEFECT CAUSING MY VEHICLE TO ACT THIS WAY. I FEEL VERY UNSAFE DRIVING THIS CAR NOW AND DO NOT AGREE WITH FORD THAT I SHOULD CONTINUE DRIVING MY VEHICLE.
I FAILED TO LEAVE THE CAR IN 1ST GEAR ON AN APPROXIMATELY 4% GRADE. I ENGAGED THE PARKING BRAKE AND LEFT THE VEHICLE. THE VEHICLE REMAINED PARKED IN PLACE FOR 20-30 MINUTES. SOMEWHERE BETWEEN 0 AND 30 MINUTES LATER, THE PARKING BRAKE RELEASED AND THE VEHICLE ROLLED DOWN THE GRADE, CAUSING DAMAGE TO THE VEHICLE AND NEIGHBOR'S PROPERTY. I AM AN EX-BRAKING ENGINEER AND HAVE REPRODUCED THE DEFECT MULTIPLE TIMES WELL UNDER THE FMVSS 135 PROTOCOL LIMITS OF ACCEPTABLE PERFORMANCE. I COMMUNICATED THIS TO FORD CUSTOMER CARE AND THEY WISH FOR ME TO HAVE BODY DAMAGE REPLACED THROUGH INSURANCE.
WAS DRIVING DOWN THE ROAD ONLY A MILE FROM MY HOUSE. SLOWED DOWN FOR A RED LIGHT AND THE ENGINE STALLED OUT. I HAD TO PULL OVER TO RESTART THE VEHICLE. VEHICLE STARTED BACK UP FINE. I THOUGHT MAYBE I STALLED IT SINCE THERE WAS NO CEL AND IT STARTED RIGHT BACK UP. HOWEVER THE EXACT SAME THING HAPPENED 3 DAYS LATER, THE SAME DISTANCE FROM MY HOUSE. THIS TIME I KNEW I DID NOT STALL IT. IT IS CURRENTLY AT THE DEALERSHIP NOW. THEY EXPLAINED THEY WOULD HAVE GREAT DIFFICULTY REPLICATING THE ISSUE SINCE IT DIDN'T THROW ANY CODES. THIS IS A SERIOUS SAFETY ISSUE FOR A BRAND NEW CAR WITH ONLY 10,000 MILES.
UPON APPROACHING 60MPH THE CAR EXHIBITS AN EXTREME VIBRATION FROM THE DRIVELINE. IT IS FELT THROUGH THE WHOLE VEHICLE, THE STEERING WHEEL AND SEATS. THE DEALERSHIP REPLACED THE DRIVESHAFT, AND THE VIBRATION IS STILL PRESENT. THE DEALERSHIP BELIEVES THE PROBLEM IS AXLE RELATED AND ASKED FOR ASSISTANCE FROM FORD. FORD ACKNOWLEDGED THE ISSUE, BUT DID NOT OFFER A SOLUTION . THE DEALERSHIP BELIEVES IT IS A SAFETY CONCERN. FORD IS STILL NOT ADDRESSING IT. FROM THE ONLINE COMMUNITY, THIS IS AN ISSUE AFFECTING 40% OF 2015 MUSTANG VEHICLES. THIS IS A SAFETY CONCERN THAT NEEDS TO BE ADDRESSED.
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE OPERATING THE VEHICLE WITH THE AIR CONDITIONER ACTIVATED, THE ODOR OF BURNT OIL WAS PRESENT INSIDE THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 200.
I EMAILED THE FOLLOWING TO FORD ON 2/9/2015 WITH NO RESPONSE TO DATE FROM THEM HELLO, I DON'T KNOW WHO TO CONTACT OR HOW TO GET MY POINT TO THE RIGHT PERSON, I AM HOPING YOU WILL MAKE SOMEONE TAKE NOTICE. I RENTED A 2015 MUSTANG WHILE ON VACATION IN JANUARY. I WAS DRIVING ON THE HIGHWAY WHEN MY KNEE HIT THE KEYS ( RENTAL CARS ALWAYS HAVE THE EXTRA KEYS AND INFO TAG MAKING IT BULKY ANYWAY ). THE KEYS TURNED THE IGNITION TO ACCESSORY AND THE VEHICLE SHUT OFF IN THE MIDDLE OF THE HIGHWAY IN TRAFFIC AT 70 MPH. AFTER THE NEWS REPORTS OF THE OTHER IGNITION RECALL THAT I HAVE SEEN ON ABC AND MY FIRST RESPONSE TRAINING, I STAYED CALM AND WAS ABLE TO GET THE VEHICLE OFF THE ROAD WITHOUT INCIDENT. I WOULD JUST LIKE TO MAKE SURE FORD KNOWS ABOUT THIS AND SOMETHING IS DONE BEFORE ANYONE GETS HURT. I NOTIFIED THE RENTAL COMPANY OF THE ISSUE. PLEASE INVESTIGATE THIS ISSUE AND LET ME KNOW THAT YOU HAVE AT LEAST READ MY MESSAGE. I WOULD JUST LIKE TO MAKE SURE NOONE GETS HURT AND THE ISSUE IS AT LEAST DUPLICATED AND INVESTIGATED. THANK YOU.
I WAS ON THE INTERSTATE TRAVELING SOUTH WITH CRUISE CONTROL ON. I WENT OVER A BUMP THAT I USUALLY GO OVER WHEN HEADED IN THAT DIRECTION AND THE DRIVER DOOR ALL OF A SUDDEN OPENED/UNLOCKED ITSELF. IT WAS LOCKED OR ELSE THE DASHBOARD WOULD OF INDICATED THAT MY TRANSMISSION WAS NOT IN PARK BEFORE SETTING OFF ON MY TRIP. *TR
BOUGHT A BRAND NEW FORD 2015 MUSTANG CONVERTIBLE ON 1/13/15 IN FLORIDA. CAR WAS DELIVERED WITHOUT PROTECTIVE TONNEAU COVERS/CAPS. WHEN CONVERTIBLE IS IN DOWN POSITION, THERE ARE BIG, HOLES IN TOP OF REAR PANEL EXPOSING THE MECHANICAL ARMS. S APPARENTLY THE OEM OF THESE PARTS COULD NOT MAKE THEM PROPERLY AND IF AN OWNER TRIES TO PUT UP TOP WITHOUT REMOVAL THE WHOLE CONVERTIBLE TOP MECHANISM GETS DESTROYED.RIGHT NOW ALL SORTS OF DIRT AND DEBRIS GETS INTO THESE BIG GAPING HOLES. THESE PARTS ARE LISTED ON PAGE 186 OF THE MANUAL. THEY ARE SUPPOSED TO COME WITH THE CAR. NO INFO FROM FORD MOTOR COMPANY OR MY DEALER IS FORTHCOMING ABOUT WHEN I WILL RECEIVE THESE PARTS. WHEN I CALL FORD MARKETING THEY GIVE ME A SHIP DATE, WHICH PASSES W/O DELIVERY. TODAY WHEN I CALLED FORD MARKETING THEY SAID THEY DID NOT KNOW ANYTHING ABOUT THIS???? FORD HAS BEEN VERY DISHONEST ABOUT WHEN THESE PARTS WILL BE SHIPPED. *TR
WITH ONLY 500+ MILES ON MY CAR TO DATE, I HAVE EXPERIENCED MULTIPLE OCCASIONS WHERE MY 2015 MUSTANG GT'S ENGINE SHUTS OFF WITHOUT WARNING WHEN I AM APPROACHING A STOP AND DISENGAGE THE MANUAL TRANSMISSION TO COAST TO A STOP. THE CAR DOES NOT GIVE ANY INDICATION THAT IT IS EXPERIENCING ANY ISSUES PRIOR TO OR DURING THE SHUTDOWN. THE ENGINE SIMPLY DIES. THIS LATEST INCIDENT NEARLY CAUSED AN ACCIDENT BECAUSE WHEN I WAS APPROACHING THE RED LIGHT I PUT THE CAR IN NEUTRAL WHILE SLOWING DOWN AND THE LIGHT SUBSEQUENTLY CHANGED QUICKLY TO GREEN--AND MY ENGINE DIED. THE CAR BEHIND ME HAD ALREADY ACCELERATED EXPECTING ME TO PROCEED BUT I WAS COASTING WHILE TRYING TO RESTART THE CAR. FORTUNATELY, THERE WAS NO REAR END IMPACT AND I RESTARTED THE CAR AND PROCEEDED. THIS IS A SERIOUS SAFETY ISSUE AND WHAT MAKES IT WORSE IS HOW RANDOM IT IS. FORD NEEDS TO FIGURE THIS OUT QUICK BEFORE SOMEBODY GETS HURT OR KILLED IN AN ACCIDENT RELATED TO THIS ISSUE. FOR THE RECORD, THERE ARE MANY OTHERS WITH THIS SAME MODEL CAR THAT ARE EXPERIENCING THE SAME DANGEROUS ISSUE AND ARE POSTING THEIR EXPERIENCES ONLINE AT THE MUSTANG GENERATION 6 FORUM. *TR
FORD HAS FAILED TO MAKE A SPARE WHEEL/TIRE AVAILABLE FOR THE 2015 MUSTANG. IT IS NOT STANDARD ON ALL VEHICLES (A TIRE INFLATION KIT IS ALL IT COMES WITH) AND THE SPARE WHEEL/TIRE IS ON BACK ORDER FOR ALL DEALERSHIPS BECAUSE SUPPLY IS LOW AND PRODUCTION IS BEING PRIORITIZED OVER OWNER AVAILABILITY. THEREFORE, I AM STUCK WITHOUT A SPARE WHEEL/TIRE. I HAVE EVEN TRIED TO PROCURE AN AFTERMARKET SPARE AND 3 DIFFERENT TIRE STORES HAVE TOLD ME THEY DO NOT HAVE A COMPATIBLE SPARE AVAILABLE. FORD IS HANDLING THE AVAILABILITY OF A SPARE WHEEL/TIRE AS A SHORTAGE OF AN "ACCESSORY" AS IF IT IS A FLOOR MAT, RATHER THAN A SAFETY CRITICAL PART AS A SPARE WHEEL/TIRE IS. *TR
FIRST OCCURRENCE (MID DECEMBER 2014): I WAS COMING UP TO A RED LIGHT AND THE TURN WAS SLIGHTLY UPHILL. I APPROACH THE LIGHT AND DROP THE CAR INTO NEUTRAL (CLUTCH WAS FULLY ENGAGED CONTINUOUSLY AT THIS POINT) AND WHILE BRAKING, AS I APPROACHED THE RED LIGHT TO MAKE A RIGHT TURN MY CAR'S RPMS JUST DROP COMPLETELY TO 0. IT DIDN'T EVEN TRY TO CATCH IDLE. THIS WAS ABOUT 1.5 MONTHS AGO. I FIGURED THAT IT MIGHT BE SOMETHING WITH THE TUNE I'M RUNNING SO I CALLED UP BAMA AND HAD THEM SEND ME A FRESH TUNE AFTER EXPLAINING WHAT HAD HAPPENED. ALSO, NOT SURE IF THIS HELPS OR IS RELEVANT INFORMATION BUT I HAD BEEN DRIVING ON THE HIGHWAY FOR ABOUT 40 MIN BEFORE THAT AND DID A PULL ON THE HIGHWAY 2 MIN BEFORE THE CAR DIED. SECOND OCCURRENCE (2/25/2015): TODAY WHILE DRIVING TO WORK IN THE MORNING I WAS SWITCHING LANES AND AS I MERGED INTO THE LANE I ENGAGE THE CLUTCH FULLY AND WAS BRAKING TO ADJUST TO THE SPEED OF THE VEHICLE IN FRONT OF ME AND WAS PREPARING TO DOWNSHIFT INTO GEAR, BUT BEFORE I COULD DOWNSHIFT THE RPMS KEEP DROPPING AND GO PAST NORMAL IDLE AND DROP TO 0 AGAIN WITHOUT EVEN TRYING TO CATCH IDLE AGAIN. SO I QUICKLY START IT BACK UP AGAIN AND IT DROVE FINE AFTER THAT. THIS CAN BECOME A SAFETY ISSUE IF NOT TAKEN SERIOUSLY. MORE AND MORE MUSTANG OWNERS ARE EXPERIENCING THIS PROBLEM AND I HAD TO SWITCH DEALERSHIPS BECAUSE THE DEALERSHIP WHERE I BOUGHT THE CAR FROM REFUSES TO WORK ON MY CAR SINCE IT IS LOWERED. FORD RACING OFFERS LOWERING SPRINGS FOR THE VEHICLE WHICH IS A FORD PART.
UPON APPROACHING A RED LIGHT WITH THE CLUTCH PEDAL PRESSED DOWN, AND MANUAL TRANS IN NEUTRAL THE ENGINE DIED. ALSO HAD "RUN POWER ON" ON THE DASH. BUMPED THE START BUTTON AND IT STARTED RIGHT UP. DESCRIPTION OF ELECTRICAL ISSUES: TEMPS OUTSIDE WERE MID 80'S. (CAR WAS STILL COLD ENGINE WISE AND I HAD THE A/C ON FULL BLAST WHEN IT DIED.) DASH BOARD INFORMATION/TOUCH SCREEN READOUT SAID IT WAS 70 DEGREES OUTSIDE WHILE TEMPS WERE IN THE MID 80'S. AND AS I WAS DRIVING, (CITY TRAFFIC) I WOULD SHIFT AT OR AROUND 2500 RPM. WHEN I PRESSED IN THE CLUTCH TO SHIFT THE RPM'S WOULD JUMP ABOUT 1000 RPM'S UNTIL I LET THE CLUTCH OUT. THIS OCCURRED ABOUT THREE OR FOUR TIMES OUT OF TEN TO FIFTEEN SHIFTS. ABOUT 3 MILES UP THE ROAD I PULLED OVER, SHUT THE CAR OFF AND OPENED THE DOOR TO TURN OFF THE STEREO AND TOUCH SCREEN. CRANKED IT UP AND RIGHT AWAY THE OUTSIDE TEMP READING WAS THE ACTUAL 85 DEGREES. NO MORE REVS ON SHIFT AND RAN FINE ALL THE WAY HOME FOR THE NEXT 15 MILES. REPORTING THIS DUE TO MULTIPLE ISSUES OF THIS BEING REPORTED BY OTHER 2015 MUSTANG OWNERS ON SOCIAL MEDIA AND MUSTANG RELATED WEBSITES. *TR
VEHICLE JUST DIES (ENGINE SHUTS OFF) WITH THE CLUTCH IN WHILE SLOWING TO A STOP. COULD POSSIBLY CAUSE AN ACCIDENT. *TR
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE DRIVING AT LOW SPEEDS AND MAKING TURNS, THERE WAS A LOUD NOISE LOCATED NEAR THE FRONT BRAKES. THE VEHICLE WAS TAKEN TO A DEALER ON MULTIPLE OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
2015 FORD MUSTANG GT WAS IN AN ACCIDENT, WHERE I REAR ENDED ANOTHER VEHICLE. THE FRONT END WAS PUSHED IN ABOUT 3-4 INCHES TO THE POINT WHERE THE DRIVERS DOOR NO LONGER OPENS AND THE HOOD NO LONGER CLOSES, THIS PROMPTED THE KNEE AIRBAGS TO GO OFF, DRIVER SIDE AIRBAG WENT OFF PERFECTLY FINE, HOWEVER DRIVER SIDE DEPLOYED ONLY HALF WAY (MORE LIKE 1/4) WHICH RENDERED IT DEFECTIVE. SPOKE TO 2 SEPARATE FORD DEALERSHIPS ABOUT IT AND WAS TOLD THEY DON'T KNOW HOW AN AIRBAG IS SUPPOSED TO WORK BECAUSE THEY DID NOT DESIGN IT. RECORDED THE SMALL CONVERSATION I HAD WITH THE FORD DEALERSHIP SERVICE REP, WAS SHORT BECAUSE THEY WOULDN'T HELP ME, THEY JUST BASICALLY CUT ME OFF AND AS YOU CAN SEE THE AIRBAG FAILED TO DEPLOY PROPERLY. HTTPS://WWW.YOUTUBE.COM/WATCH?V=KB-UMSM7IH0. *TR
PURCHASED BRAND NEW FORD MUSTANG GT PREMIUM 5.0 AUTOMATIC FROM LOCAL FORD DEALER. ON FIRST TEST DRIVE, DID NOT NOTICE PROBLEM. CAR SAT A FEW DAYS PRIOR TO ME LEAVING FOR AN APPROXIMATE 750 MILE RETURN DRIVE HOME FROM VA TO TN. I HAD THE CAR HEATER ON - THE HEATER SEATS ON - NO MODIFICATIONS DONE TO THE CAR - 2 DAYS LATER OUT ON ROAD NOTICED A "STRONG ODOR" ( MORE SPECIFICALLY LIKE "MODEL AIRPLANE GLUE ODOR ). I WAS GETTING DIZZY, SLEEPY, AND VERY NAUSEATED. PULLED OVER RESTED. DROVE CAR WITH WINDOWS DOWN, HEATER ON AS IT WAS COLD. ODOR PERSISTED AND "SICK FEELING" CONTINUED ENTIRE DRIVE HOME. COORDINATING WITH FORD SERVICE CENTER AND BBBAUTOLINE - TOOK THE CAR IN FOR SUB TOTAL OF 5 VISITS TO HAVE ODOR EVALUATED. 6TH VISIT WITH "EXPERT FORD" FIELD TECH WITH SOME SORT OF "DEVICE" TO MEASURE SMELLS ( I ASSUME ) - WHEN I WENT TO PICK UP THE CAR - I ASKED FOR WORK ORDER AND A COPY OF EXPERT'S REPORT. WROTE TO SALES MANAGER REQUESTING THESE REPORTS. I HAVE BEEN DENIED ACCESS TO THESE REPORTS (KIND OF ODD? 6TH VISIT AND ONLY NOW THEY REFUSE TO ISSUE?) BBBAUTOLINE HAS NOW MADE DATE FOR ARBITRATION. TOLD TO BRING CAR IN FOR EVALUATION BY ARBITRATOR - HAVE SUPPORTING DOCUMENTS AS TO WHY.NUMEROUS ARTICLES ADDRESSING TOXIC ODORS - MULTIPLE SENSITIVITY DISORDER.S I'M NOT A SCIENTIST OR AN ENGINEER. JUST A 61 YR OLD MAN WANTING TO ENJOY HIS $44K MUSTANG - CAN'T HAVE TO DRIVE WITH WINDOWS DOWN AND HEATER FULL UP, STILL FEEL LIGHT HEADED AND NAUSEA. ANY SUGGESTIONS APPRECIATED. *TR
BRAKES PROBLEMS.I HAVE TAKEN THIS CAR TO WESTWAY FORD THREE TIMES THEY SAY IT'S UNDER INVESTIGATION. *TR
HTTP://WWW.MUSTANG6G.COM/FORUMS/SHOWTHREAD.PHP?T=14267 VEHICLE EXHIBITED THE SOUND SHOWN IN THE VIDEO. IT TOOK AN INDEPENDENT SHOP TO DIAGNOSE AND FIND THE PROBLEM TO BE SHOWN IN THE TRANSMISSION BELLHOUSING OF THE MT82. DEALER FINALLY HEARD THE ISSUE AND SERVICE MANAGER ACKNOWLEDGED IT SOUNDED FROM THE TRANS, BUT NOW DEALER IS SAYING THE PROBLEM ISN'T OCCURRING. THEY HAVE FAILED TO FOLLOW MY INSTRUCTIONS ON REPRODUCING THE ISSUE. THIS COULD CAUSE A SEVERE TRANSMISSION FAILURE AND LOSS OF CONTROL BUT NO ATTEMPTS TO REMOVE THE TRANS TO INSPECT HAS BEEN DONE. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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