Page 6 of 9 · complaints 251–300 of 439

2015 Ford Mustang complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Engine
Filed May 4, 202028,175 milesCA

HUNTINGTON BEACH FORD, CA FROM 2018-2020, HAS NOT FOUND A KNOCKING NOISE ETHER IN THE TRANSMISSION OR ENGINE V-6, 3.7L. THE DEALER GAVE ME FALSE INFORMATION ON THE ENGINE NOISE. THE NOISE WAS FOR THE MUSTANG V-8, 5.0L. SSM 47787. FORD CUSTOMER RELATIONS CENTER, BACK THAT UP DOESN'T APPLY. THEY SAID GO TO ANOTHER FORD DEALER. THEODORE ROBINS FORD, COSTA MESA ,CA. FOUND THE PROBLEM, VARIABLE CAM TIMING. NOW ROBINS FORD STATES NO WARRANTY. I HAVE PREMIUM CARE EXPIRES 2021. NOISE AT IDLE 900 RPM IN PARK. IN DRIVE UP TO 15 MPH.

Electrical System
Filed Apr 30, 2020CA

BACK UP CAMERA NOT WORKING ON 2015 FORD MUSTANG V6. DID RESEARCH ON FORUMS AND IT SEEMS LIKE A LOT OF PEOPLE ARE HAVING THIS ISSUE. IT HAPPENS WHENEVER YOU PUT THE CAR IN REVERSE FROM BEING STATIONARY.

Wheels
Filed Apr 28, 202030,000 milesTX

THE MUSTANG HAS THE ECOBOOST PERFORMANCE PACKAGE WITH 19" EBONY BLACK PAINTED WHEELS. THE CAR HAS ONLY 30,000 MILES ON IT DESPITE BEING 5 YEARS OLD THE LUG NUTS ON EACH WHEEL HAD TO BE REPLACED BECAUSE THE NUTS WERE SWELLING AND A STANDARD SIZE WRENCH COULD NOT REMOVE THEM. THIS PROBLEM WAS DETECTED AT 25,000 MILES AND VERIFIED BY THE FORD DEALER RECENTLY. TODAY, THE FORD DEALER REPLACED THE LUG NUTS, WHICH COST $13.03 APIECE PLUS INSTALLATION AND TAX FOR A TOTAL OF $316.91. HOWEVER, THE REAL PROBLEM IS THE POTENTIAL THAT A WHEEL COULD NOT BE REMOVED IN CASE OF A FLAT TIRE OUT ON A HIGHWAY. IN ADDITION, I CAN'T BELIEVE THAT LUG NUTS WHOSE THREADS WERE NOT STRIPPED NEED REPLACEMENT WHICH APPEARS TO BE AT 30,000 MILE INTERVALS. I HAVE CARS THAT HAVE OVER 100,000 MILES ON THEM AND NEVER HAVE LUG NUTS NEEDED TO BE REPLACED. THERE IS A SAFETY ISSUE HERE BECAUSE BEING ABLE TO CHANGE A TIRE WHEN NECESSARY SHOULD NOT REQUIRE A MAJOR OPERATION.

Exterior Lighting › Brake Lights › Switch
Filed Apr 21, 202094,947 milesTX

THE BRAKE STOP PAD SPONTANEOUSLY SHATTERED ON MY '15 FORD MUSTANG V6 WHILE DRIVING. THE CAR LOST POWER: WOULD NOT EXCEED APPROX 1500 RPM, THROTTLE UNRESPONSIVE, NO CHECK ENGINE LIGHT (MIL). I WAS DRIVING ON A TWO WAY ROAD AND SUDDENLY LOST POWER AS I WAS APPROACHING THE 75MPH SECTION FROM 55MPH. THE TRACTOR TRAILER BEHIND ME COULD HAVE REAR ENDED ME IF THEY WEREN'T PAYING ATTENTION. FORTUNATELY, WHEN THE PAD BROKE, THE BRAKE LIGHTS ILLUMINATED DESPITE NOT DEPRESSING THE BRAKE PEDAL. OTHER DRIVERS WERE AWARE THERE WAS A PROBLEM IMMEDIATELY BEFORE I TURNED ON THE HAZARD LIGHTS. WITH THE PAD BROKEN, THE TAIL LIGHTS WILL NOT TURN OFF EVEN AFTER ENGINE SHUTDOWN AND THE BUTTON-START IGNITION BYPASSED THE NEED TO DEPRESS THE BRAKES TO START THE ENGINE. IT IS DANGEROUS TO BE ABLE TO START THE ENGINE WITHOUT NEEDING TO ENGAGE THE BRAKES. MANY PEOPLE HAVE HAD THIS PROBLEM BUT IT IS DIFFICULT TO TROUBLESHOOT SINCE THERE'S NO MIL OR DTC CODES. THIRD PARTY REPLACEMENT PAD COST $2, BUT FORD, APPARENTLY, ONLY SELLS THE WHOLE BRAKE ASSEMBLY FOR $200 AND COSTS UP TO $900 TO HAVE IT DONE. PEOPLE HAVE OPTED TO USE ZIP-TIES OR DISC MAGNETS INSTEAD. VEHICLES WITH THIS BRITTLE BRAKE PAD NEED TO HAVE THEM REPLACED ASAP. IT SEEMS '15 VEHICLES ARE FAILING AFTER 3-4 YEARS. THE SUDDEN LOSS OF POWER AND BYPASSING THE BUTTON-START IGNITION SAFETY FEATURES MAKES THIS A SERIOUS ISSUE. OWNERS WITH THIS ISSUE SEEM TO LIVE IN HOTTER REGIONS LIKE TEXAS OR FLORIDA.

Electrical System
Filed Apr 1, 202040,000 milesCA

LOCATION OF ELECTRIC POWER STEERING IS THE WORSE POSSIBLE PLACE. FAILURES ARE COMMON DUE TO WATER DAMAGE CAUSING POWER STEERING TO STOP WORKING AT ANY MOMENT. EVEN WHEN CAR IS MOVING WHICH COULD CAUSE ACCIDENTS OR DEATH.

Unknown or Other
Filed Mar 21, 202055,000 milesTX

THE A/C SYSTEM STOPPED WORKING. DEALERSHIP DIAGNOSED AS EVAPORATOR CORE IS LEAKING, THATS WHY NO COLD AIR DUE TO FREON LEAKING. FORD IS NOT PAYING FOR THIS COMMON PROBLEM, FAULTY EVAPORATOR CORE MUSTANG 2015-2016.

Power Train
Filed Mar 15, 2020CA

HUNTINGTON BEACH FORD SERVICE DEPARTMENT, ADVISOR STATED HE KNEW WHAT THE NOISE PROBLEM WAS WITH MY 2015 MUSTANG V-6, 3.7, ENGINE. I WAS PROVIDE A TECHNICAL SERVICE BULLETIN, SSM47787, TICK TAP AND OR TYPEWRITER NOISE AT IDLE. AFTER AN OIL CHANGE. THIS SSM DOESN'T ADDRESS THE 2015 MUSTANG V-6. AND THE KNOCKING IS ALL THE TIME WHEN THE ENGINE IS AT OPERATING TEMP. THIS MY THIRD TRIP TO THE DEALER. MILEAGE OVER 28,000. THE SSM DOESN'T ADDRESS THE ROOT CAUSE. ENGINE AT IDLE TO 1700 RPM IN PARK / DRIVE. THIS LAST TIME THE OIL WAS CHANGE AND THE TIME BEFORE IT. IT WAS OVER FULLED WITH OIL BY AT LEASE A 1/2 QUART.

Unknown or Other
Filed Mar 9, 2020TX

EVAPORATOR CORE LEAK; FREON IS OUT; IT'S TOO HOT IT WILL DEHYDRATE DRIVER AND PASSENGER

Structure › Body
Filed Mar 5, 2020106,000 milesFL

THIS CAR WAS IN FOR THE DOOR OPENING UNEXPECTEDLY RECALL AND STILL FLIES OPEN OFTEN WHILE IN MOTION!!

Air BagsCrash1 injured
Filed Feb 13, 2020106,000 milesAL

TL* THE CONTACT OWNED A 2015 FORD MUSTANG. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY DURING A CRASH. DURING THE CRASH THE DRIVER SUSTAINED INJURIES TO THE UPPER TORSO. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CEMENT UTILITY POOL. DURING THE CRASH THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. THE MESSAGE "AIR BAGS DEPLOYED" HAD DISPLAYED IN THE INSTRUMENT PANEL. THE DRIVER SUSTAINED INJURIES TO THE UPPER TORSO AND WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE VEHICLE WAS TOWED AWAY AND DEEMED A TOTAL LOSS. NO POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED BY A DEALER OR INDEPENDENT MECHANIC. THE CONTACT MENTIONED THAT THE SEAT BELT FAILED ALSO FAILED TO RETRACT AT THE TIME OF IMPACT. THE CONTACT STATED THAT SHE REQUESTED THE INSURANCE COMPANY TO INVESTIGATE THE FAILURE OF THE AIR BAGS HOWEVER, THE ADVISED HER TO CONTACT THE MANUFACTURER AS THE AIR BAGS FAILURE WERE ALREADY UNDER INVESTIGATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

Exterior Lighting › Brake Lights › Switch
Filed Feb 4, 202020,000 milesTX

THE INCIDENT TOOK PLACE IN LAST SUMMER. MY BRAKE LIGHT SWITCH PAD BROKE INTO PIECES WHILE I WAS TRYING TO MERGE INTO A CITY HIGHWAY FROM A FREEWAY. SUDDENLY I COULD ONLY ACCELERATE FOR 2 SECONDS WHENEVER I STEP ON GAS, AND I ALSO NOTICED MY BRAKE LIGHT NEVER STOPS EVEN AFTER I TURNED MY CAR OFF. I ALMOST GOT INTO AN ACCIDENT AND GOT KILLED. THIS PROBLEM IS A VERY COMMON PROBLEM AMONG NEW MUSTANG MODELS AFTER 2015. FORD IS NOT DOING ANYTHING, AND THEY WOULD CHARGE YOU $200 FOR THE WHOLE BRAKE ASSEMBLY WHILE I ONLY NEEDED A 50 CENTS PLASTIC PAD. MY DAD IS A CAR MECHANIC, AND HE WAS SURPRISED THAT A CAR IN 2015 WOULD HAVE A SUCH COMMON PROBLEM IN 90S.

Engine
Filed Jan 9, 202024,000 milesCA

CAR STARTED TO MAKE TICKING SOUND FROM UNDER CAR OIL PAN AFTER OIL CHANGE WORRIED ENGINE MIGHT BE BAD CAR ONLY HAS 24K MILES

Engine
Filed Dec 17, 201980,000 milesTX

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE DRIVING 75 MPH, THE CONTACT NOTICED AN ABNORMAL BURNING ODOR WITHOUT WARNING. IN ADDITION, THE VEHICLE TEMPERATURE GAUGE WENT TO HOT AND CAUSED THE OVERHEATING WARNING INDICATOR TO ILLUMINATE. THE CONTACT PULLED OVER, SHIFTED INTO PARK, ADDED COOLANT, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ENGINE BLOCK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Seats
Filed Dec 2, 201930,000 milesCA

WATER HAS LEAKED INTO THE CABIN OF THE CAR FROM THE PASSENGER SIDE WINDOW. THE LEAK APPEARS TO HAVE COME FROM THE CORNER OF THE WINDOW SEAL AND MADE IT'S WAY INTO THE CABIN AND CREATING A STAND POOL OF WATER. WATER POOLED ON THE REAR FLOOR AND MADE IT'S WAY UP TO THE FRONT OF THE PASSENGER SIDE. THE VEHICLE SAT OVER THE WEEKEND FROM 11/26/2019 TO 11/31/2019. I WAS NOT WITH THE VEHICLE DURING THIS TIME. I LOCKED THE DOORS AND ROLLED UP THE WINDOWS KNOWING RAIN WAS IN THE FORECAST. THE VEHICLE SAT AT MY PLACE OF RESIDENCE DURING SAID WEEKEND.

Electrical System
Filed Nov 25, 201938,000 milesGA

WIRING TO THE REAR DECK GETS PINCHED WHEN TRUNK OPENS/CLOSES. REAR CAMERA AND TRUNK RELEASE DO NOT WORK AND 'TRUNK AJAR' DASH NOTIFICATION WILL NOT TURN OFF. THIS IS A KNOWN DESIGN DEFECT BY FORD. I HAVE CREATED 2 SEPARATE CASES WITH FORD CUSTOMER CARE AND THEY REFUSE TO TAKE RESPONSIBILITY FOR FULL REPAIRS.

Latches/Locks/Linkages › Doors › Latch
Filed Nov 25, 201951,000 milesIN

I PURCHASED MY VEHICLE USED IN OCT 2018 AND WAS INFORMED IT HAD AN OPEN RECALL ITEM FOR 16S30-DOOR LATCH. ALLEGEDLY THE RECALL ITEM WAS CLOSED FOR MY VEHICLE IN MARCH 2018, HOWEVER FORD'S SYSTEM DID NOT REGISTER THE RECALL CLOSURE UNTIL JAN 2019. IN OCT 2019 MY PASSENGER DOOR BEGAN BECOMING UNLATCHED WHILE VEHICLE WAS IN MOTION. THE DOOR BECAME UNLATCHED ON 5 SEPARATE OCCASIONS IN THE TIME FRAME BETWEEN 14 OCT 2019 TO 25 NOV 2019. THE FIRST FOUR INSTANCES I WAS TRAVELING APPROXIMATELY 15 MPH ON A HIGHWAY, AND THE LAST INSTANCE I WAS TRAVELING ABOUT 40 MPH ON A COUNTY ROAD. IN ALL INSTANCES I COULD HEAR THE DOOR BECOME UNLATCHED, MY DASH INDICATOR INFORMED ME THE DOOR WAS AJAR, MY DOME LIGHT CAME ON AND MY WINDOW WOULD GO UP AND DOWN. IN ALL INSTANCES I WAS ABLE TO PULL OVER AND ESSENTIALLY RE-LATCH THE DOOR. I HAD THE LATCH REPLACED ON 25 NOV 2019, WHICH I HAD TO PAY FOR DUE TO THE RECALL REPLACEMENT LATCH BEING OUT OF WARRANTY.

Exterior Lighting › Brake Lights › Switch
Filed Nov 11, 201939,000 milesFL

PAINT BUBBLE ON HOOD, REPLACED 3 RIGHT WINDOW MOTORS, LOW PRESSURE FUEL SWITCH, LITTLE PLASTIC BUTTON ON BRAKE LEVER DETERIORATES CAUSE BRAKE LIGHTS TO STAY ON CAUSING CAR NOT TO ACCELERATE PROPERLY. CAR ONLY HAS 39000 MILES ON IT!! WINDOW MOTOR, PRESSURE SWITCH AND BRAKE LEVER COST $2000.00 TO REPAIR. REALLY UPSETTING SPEND OVER $30000.00 FOR A AUTOMOBILE THAN WITHIN 39000 MILES AND I NEED TO SPEND THIS KIND OF MONEY.

Engine
Filed Oct 17, 201989,000 milesCA

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT NOTICED FUEL LEAKING FROM THE FUEL TANK AND THE ENGINE BECAME INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHINO HILLS FORD (4480 CHINO HILLS PKWY, CHINO, CA 91710, (909) 203-5700) WHERE IT WAS DIAGNOSED THAT THERE WAS A HOLE IN THE FUEL TANK. THE ENGINE WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 89,000. THE VIN WAS INVALID.

Electrical System
Filed Oct 14, 2019WA

ELECTRIC POWER STREERING WHEEL FAILURE UNDER COLD WEATHER CONDITION

Fuel/Propulsion System
Filed Oct 4, 201947,000 milesAZ

2015 FORD MUSTANG ECOBOOST IS SUFFERING FROM A FUEL TANK LEAK. CEL TURNED ON WHILE DRIVING ON FREEWAY. THERE ARE NO SIGNS OF UNDERCARRIAGE DAMAGE, BUT THE EVAP ON TOP OF TANK HAS A HAIRLINE CRACK. THIS IS A FAULTY PART AS THERE HAS ALREADY BEEN A RECALL FOR THIS SAME ISSUE (NHTSA CAMPAIGN #: 15V339000), BUT NOT ALL 2015 FORD MUSTANG ECOBOOSTS ARE COVERED FROM PREVIOUS RECALL. THIS LEAK MAY CAUSE A POTENTIAL FIRE IF NOT TENDED TO.

Unknown or Other
Filed Sep 16, 20196,600 milesNJ

I BOUGHT MY 2015 MUSTANG PREMIUM EDITION WITH 200 MILES ON IT IN 2016. DURING THE LAST FEW YEARS, THERE HAVE BEEN NUMEROUS TIMES WHEN THE ENGINE HAS SHUT OFF WHILE DRIVING, AND STALLED TWICE WHILE WAITING AT A LIGHT. IT GOES INTO AUX MODE. BUT RESTARTS RIGHT AWAY I HAVE NOT HAD THE PROBLEM FOR QUITE SOME TIME BUT THIS PAST SATURDAY, IT SHUT DOWN AGAIN, WHILE TURNING AND THIS TIME A LIGHT CAME ON THAT SAID RUN POWER ACTIVE. THIS IS A SERIOUS AND DANGEROUS CONDITION WHICH HAPPENS RANDOMLY, BUT USUALLY WHILE TURNING. FUEL LEVEL WAS 1/4 THIS PAST TIME. FORD MUST FIND THE CAUSE AND RECALL ASAP. IT HAS NEVER HAPPENED WHILE PARKED TO DATE. ONLY 6600 MILES ON THE CAR. SIMILAR REPORTS ARE POSTED ON THIS SITE.

Air BagsCrash1 injured
Filed Sep 16, 201960,000 milesAL

I WAS LIKE I WAS DREAMING WHEN AFTER I WAS WOKE UP IN THE HOSPITAL AND THERE WAS A LOT OF TIME MISSING YOU KNOW I CAN REMEMBER AT THE EVERY LITTLE THING I WAS MISSING A LOT OF TIME BEFORE WE WENT OUT AND THE WRECK YOU KNOW RIGHT AFTER A COUPLE OF DAYS OF BEING CONSCIOUS AND NEVER SHOULD HAVE WRECKED YOU KNOW AND IT JUST IT JUST LET NOTHING MAKING NO SENSE AND THEN IT ALL COME CLEAR I WAS KNOCKED OUT BEFORE THE WRECK AN EXAMPLE OF A HOW I DON'T KNOW WHY I DON'T KNOW ALL I KNOW IS I WAS KNOCKED OUT A COUPLE OF THOUSANDS OF A SECOND BEFORE THE RED CUZ I MISSED YOU TOO MUCH OF IT

Exterior Lighting › Brake Lights › Switch
Filed Sep 10, 201940,000 milesFL

MY WIFE NOTICE THE BRAKE LIGHTS WERE STUCK ONE. TIRED SEVERAL DIFFERENT STEPS TO SEE IF THE PROBLEM COULD BE REMEDIED. SUCH AS STARTING THE CAR, LOCKING UNLOCKING, NOTHING SEEM TO CARE OF THE ISSUE. AFTER DOING SOME RESEARCH ONLINE ON ONE OF THE MUSTANG FORUMS THERE WERE A FEW PEOPLE THAT HAD THE SAME ISSUE. IT SEEMS THAT THERE IS A LITTLE WHITE PLASTIC BUTTON ON THE BRAKE LEVER THAT DEPRESSES THE BRAKE LIGHT SWITCH. THIS SEEMS TO DRY AND CRACK AND FALL OFF THE PEDAL ASSEMBLY ,SEE ATTACHED PHOTOS. SO INSTEAD OF LETTING THE CAR SET ALL DAY AND DRAIN THE BATTERY I HAD MY WIFE DRIVE THE CAR HOME. ON THE WAY HOME SHE EXPERIENCED A RUNNING ISSUE THE CAR SEEM TO SHUTTER WOULD NOT GO ABOVE 30 TO 40 MILES AN HOUR. FORTUNATELY IT WAS ALL SIDE ROADS ON THE WAY HOME. IF THIS HAD HAPPENED GOING DOWN THE INTERSTATE IT COULD'VE BEEN A BIG PROBLEM. FROM WHAT I'VE READ APPARENTLY THE CAR GOES INTO LIMP MODE? SENSING THAT THE BRAKES HAVE BEEN APPLIED? FROM THE RESEARCH THAT I'VE BEEN ABLE TO LOOK INTO THE LITTLE PLASTIC BUTTON WHICH IS PROBABLY ABOUT TWO DOLLARS TO PRODUCE IS NOT AVAILABLE SEPARATE. THE ONLY WAY THAT THIS CAN BE REPLACED IS A BRAKE PEDAL ASSEMBLY WHICH I READ IS APPROXIMATELY $300 PLUS LABOR. SOME PEOPLE ARE PURCHASING A RUBBER CLUTCH PEDAL BUMPER FROM TOYOTA AND PUTTING IN PLACE OF THE PLASTIC ONE FORD HAD. MY MAJOR ISSUE IS THAT IF SHE WAS ON THE INTERSTATE IN THE CAR SLOW DOWN TO 30 MILES AN HOUR WHO KNOWS WHAT COULD'VE HAPPENED. I BELIEVE THIS TO BE A SAFETY ISSUE SINCE T

Wheels
Filed Sep 6, 201920,000 milesMD

HAD A FLAT TIRE AND DID NOT HAVE A SPARE. SO, I HAD THE CAR TOWED TO A SERVICE STATION TO HAVE THE TIRE REPAIRED. THEN I BOUGHT A FORD SPARE TIRE KIT FOR MY 2015 MUSTANG AND DISCOVERED THE LUG WRENCH DID NOT FIT THE LUGS ON THE CAR. THE DEALER STATED THE LUGS ON THE CAR HAD TO BE REPLACED AND I WAS RESPONSIBLE FOR THE COST ($127.20). SINCE THIS IS A LATENT DEFECT, QUERY WHY FORD IS NOT RESPONSIBLE FOR REPLACING THE LUGS.

Electrical System
Filed Aug 21, 201930,000 milesFL

BACK UP CAMERA WORKS AND THEN IT DOESN'T. I REFUSE TO GO TO DEALERSHIP JUST TO HAVE THEM SAY IT IS WORKING THEN TO LEAVE AND IT NOT WORKING AGAIN. I'VE READ FORUMS AND THREADS IT IS A VERY VERY COMMON. FORD NEEDS TO FIX THIS TOO MANY OWNERS HAVING SAME ISSUE. THIS IS A SAFETY CONCERN.

Exterior Lighting › Brake Lights › Switch
Filed Aug 21, 201954,397 milesTX

THE STOP PEDAL PAD BROK AND THE BRAKE LIGHT WERE ALWAYS ON. THE CAR STOPPED BRAKING AT ALL SUDDENLY! I DID NOT CRASH BECAUSE THE LOSS OF BRAKING HAPPENED WHILE PARKING IN A LOW TRANSIT STREET. FIRTS THERE WAS LOSS OF ACCELERATION RANDOMLY IN A HIGHWAY. I FOUND THE PIECES OF THE BRAKE PEDAL PAD IN THE CAR FLOOR. THIS IS A SEVERE RISK FACTOR FOR CRASH BECAUSE WHEN THE STOP PEDAL PAD BRAKES THE CAR WILL NOT BRAKE SUDDENLY.

Fuel/Propulsion System
Filed Aug 20, 2019130,000 milesAZ

I RECENTLY BOUGHT THE CAR TO A CLOSE FRIEND AND AS HE ALREADY STATES TO ME BEFORE TO BUY A CAR THERE IS A CHECK ENGINE LIGHT ACTIVE, I WENT TO A SHOP TO FIND OUT WHAT IS WRONG AND THE CODE ALARM IS P0456, SMALL EVAPORATORS LEAK. AN SMOKE TEST WAS PERFORMED AND FOUND OUT THE GAS TANK HAS A BLUE FITTING ON TOP OF IT THAT IS LEAKING OUT ALL THE VAPORS. AFTER THE SURPRISING NEW ON A 2015 CAR I WENT BY MYSELF TO INSPECT THE FITTING AND FIND OUT THE HOSE CONNECTION IS GOOD BUT THE FITTING COMING OUT THE TANK HAS A CRACK ALLOWING VAPORS TO COME OUT THE TANK AND PRODUCING THE ALARM P0456. THE ALARM CAN BE RESET AND AFTER SOME DAYS COME BACK AGAIN.

Exterior Lighting › Brake Lights › Switch
Filed Aug 14, 201930,000 milesFL

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE OPERATING THE VEHICLE ON A BUSY HIGHWAY, THE SPEED WOULD NOT EXCEED MORE THAN 40 MPH AND THE REAR BRAKE LIGHTS REMAINED ILLUMINATED AT ALL TIMES. THE VEHICLE WAS TAKEN TO MULLINAX FORD (1210 N LAKE BLVD, LAKE PARK, FL) WHERE IT WAS DIAGNOSED THAT A SENSOR IN THE BRAKE PEDAL WAS FAULTY AND THE BRAKE PEDAL NEEDED TO BE REPLACED. THE BRAKE PEDAL WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Power Train
Filed Jul 18, 201972,000 milesNM

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE DRIVING 45 MPH, UNKNOWN WARNING INDICATORS FLASHED AND THE ENGINE FAILED. THE CONTACT TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC AND ATTEMPTED TO DIAGNOSE THE VEHICLE, BUT NO FAILURE COULD BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

Structure › Body
Filed Jul 16, 201950,000 milesAE

TAKATA RECALL-A DOOR LATCH WITH A FRACTURED PAWL SPRING TAB TYPICALLY RESULTS IN A "DOOR WILL NOT CLOSE" CONDITION. ISSUE HAS NOT BEEN RESOLVED.

Service Brakes
Filed Jul 12, 20192,000 milesGA

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT STATED THAT THE BRAKES MALFUNCTIONED AND WOULD NOT HOLD WHEN THE VEHICLE IDLED TOO LONG ESPECIALLY IN HEAVY TRAFFIC. THE VEHICLE WAS TAKEN TO ALLAN VIGIL FORD OF FAYETTEVILLE (275 GLYNN ST N, FAYETTEVILLE, GA 30214, (770) 461-1151) SEVERAL TIMES, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE VEHICLE WAS WARMED UP RATHER THAN FROM A COLD START. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,000. THE VIN WAS UNKNOWN.

Structure › Body
Filed Jul 3, 2019OH

MY CAR IS GARAGED YEAR ROUND TO INCLUDE 6 MONTHS TOTALLY GARAGED. IT HAS 28,800 MILES. WHILE GETTING OUT THE BEGINNING OF MAY 2019 FOR THE FIRST TIME SINCE OCT, 2018. I NOTICED PAINT BUBBLING UP ON THE HOOD. THE CAR WAS 4 YEARS OLD IN APRIL, THIS WAS SPOTTED IN MAY. CALLED FORD CO. THEY SAID THEY HAD A 3 YEAR/36,000 MILE POLICY FOR THE PAINT. WITH FURTHER INVESTIGATION THRU A RELATIVE WHO WORKS FOR FORD DEALERSHIP IN MI. HE SAID FORD HAS KNOWN ABOUT THE PROBLEM FOR A FEW YEARS. HE SAID IT WAS EITHER INFERIOR MATERIAL, OR THE PREP WORK THAT CAUSED THE BUBBLING.HE ALSO SAID UP TO 2015 IT WAS 3YRS./36,000 MILES. AFTER 2015 THEY FIGURED OUT THE PROBLEM AND CHANGED THE POLICY TO 5YRS./UNLIMITED MILES. I TALKED TO A PERSON THAT HAD A 2016 MUSTANG GT, AND ASKED IF HAD PAINT ISSUES AND SAID YES ON THE HOOD. HE SHOWED ME, AND IT WAS IN THE EXACT SAME SPOT AS MINE!!! MINE WAS ESTIMATED AT $2577.73, SUPPOSEDLY FORD SAID THEY WOULD PAY $768.00, AND THEY HAVE TO REPLACE THE WHOLE HOOD!! SO, YES, THEY KNEW ABOUT THE PROBLEM!! I DIDN'T DO ANYTHING TO CAUSE THIS. IF I DID I WOULD TAKE FULL RESPONSIBILITY FOR IT, BUT FORD SCREWED UP AND SHOULD FIX ALL OF IT AT THEIR EXPENSE. I HAVE PHOTOS OF MY CAR, AND THE 2016 THAT I TALKED WITH, BUT THEY ARE MY PHONE AND I CAN'T SEND THEM BECAUSE I'M ON MY LAPTOP, AND DON'T HAVE ON IT.

Unknown or Other
Filed Jul 2, 201958,000 milesNJ

LOW REFRIGERANT IN 4-YEAR-OLD CAR. KNOWN EVAPORATOR ISSUE. ONLY TSB, NOT RECALL. OCCURS AT ALL TIMES (DURING IDLE AND DRIVING).

Air Bags
Filed Jun 20, 201925,500 milesVA

WHEN TRAVELING AT 65 MILES A HOUR THE AIRBAG LIGHT, TRACTION CONTROL LIGHTS AND ABS LIGHT CAME ON THE VEHICLE ALSO LOST POWER STEERING. I WAS TOLD THAT BECAUSE THE AIRBAG LIGHT WAS ON THE AIRBAGS WOULD NOT FUNCTION. DEALERS REPORT THAT REAR DRIVER HUB DRIVER SIDE CAUSED THE ISSUE. DEALER REFUSED TO COVER UNDER WARRANTY EVEN THOUGH AIRBAG SYSTEM WAS STILL UNDER WARRANTY.

Engine
Filed Jun 11, 201974,000 milesCA

I WAS DRIVING ON THE HIGHWAY AT ABOUT 65 MILES PER HOUR. I WENT TO ACCELERATE AND HEARD AND FELT A LOUD BOOM. THE CAR SHUTTERED AND SMOKE BEGAN TO POUR INTO THE CAR. I SLOWED DOWN AND PULLED OVER TO THE RIGHT SHOULDER OF THE FREEWAY. I CUT THE CAR OFF AND COULDN'T RESTART IT. THE BAY AREA FREEWAY SERVICE PATROL STOPPED TO TOW ME TO A SAFE AREA. THE TECHNICIAN SAID THERE WAS OIL ALL OVER THE ROAD AND BACK OF THE CAR. CAR WAS TOWED TO THE NEAREST FORD DEALERSHIP. THE INSPECTION FOUND A CRACKED ENGINE BLOCK. THE CAR HAS 74,000 MILES ON IT AND FORD IS UNWILLING TO HELP BECAUSE THERE WAS NO WARRANTY ON THE VEHICLE.

Steering
Filed Jun 7, 201944,000 milesFL

WHILE BACKING UP FROM A PARKING SPACE THE STEERING BECAME DIFFICULT & KEPT TRYING TO BOUNCE BACK TO CENTER. IT WAS INTERMITTENTLY EXTREMELY DIFFICULT TO STEER. TOOK THE VEHICLE TO THE DEALER. THEY ALLEGEDLY CORRECTED THE ISSUE. THAT NIGHT MY HUSBAND WAS DRIVING THE VEHICLE AND EXECUTED A RIGHT TURN AT SPEED. THE POWER STEERING FAILED AND THE STEERING WHEEL VIOLENTLY JERKED BACK TO CENTER. THE VEHICLE STRAIGHTENED OUT OF THE TURN INTO THE MEDIAN AND TOWARD ONCOMING TRAFFIC. WITH TERRIFIC STRENGTH AND EFFORT MY HUSBAND WAS ABLE TO FORCE THE VEHICLE BACK INTO THE LANE AND AVOID A COLLISION. THE DRIVER INFORMATION CENTER LET UP WITH WARNING MESSAGES AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. WITH TREMENDOUS EFFORT WE ABLE TO SAFELY GET THE VEHICLE TO THE DEALERSHIP. SINCE MY HUSBAND WAS DRIVING, HIS STRENGTH WAS THE ONLY THING THAT PREVENTED IMPACTING VEHICLES IN THE ONCOMING LANE DURING THE TURN. I CAN ONLY GUESS THAT HAD I BEEN BEHIND THE WHEEL WHEN THE STEERING FAILED THE OUTCOME MAY HAVE BEEN TRAGIC. THE DEALERSHIP NOW SAYS THE STEERING RACK REQUIRES REPLACEMENT. THE VEHICLE ONLY HAS 44K MILES AND IS MY DAILY DRIVER.

Fuel/Propulsion System
Filed Jun 7, 2019CA

TOOK MY FORD MUSTANG TO FORD AND THEY TOLD ME THEY HAD TO REPLACE THE FUEL VAPOUR HOSE. ONCE JOB WAS COMPLETED I ASKED IF IT WAS COVERED SINCE I HAD DONE RESEARCH AND IT WAS A RECALL THIS MUSTANG HAD. THEY SAID NO, AND ENDED UP PAYING 350.84. IS THERE ANY WAY I CAN GET A REFUND?

Electrical System
Filed May 30, 201976,000 milesCO

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT STATED THAT THE BACK UP CAMERA FAILED TO DISPLAY. WHILE THE VEHICLE WAS IN REVERSE, THE CAMERA DID NOT SHOW AN IMAGE AND THE SCREEN WAS BLANK. THE CONTACT'S SON ALSO REPORTED THAT THE STEERING WHEEL WOULD MOVE ON ITS OWN AND IT WAS DIFFICULT TO TURN. IN ADDITION, THE ABS AND POWER STEERING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MEDVED FORD (1404 S WILCOX ST, CASTLE ROCK, CO 80104, (303) 688-3137) WHERE IT WAS DIAGNOSED THAT A NEW POWER STEERING SYSTEM NEEDED TO BE INSTALLED. THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 76,000.

Unknown or Other
Filed May 26, 201942,000 milesVA

AT 42000 MILES A/C STARTED BLOWING WARM AIR. I HAVE READ HUNDREDS OF COMPLAINTS INVOLVING THE SAME THING.

Exterior Lighting › Brake Lights › Switch
Filed May 24, 201928,000 milesFL

BRAKE LIGHTS WOULD NOT SHUT OFF AND STAYED ON STEADY SO PEOPLE BEHIND COULD NOT TELL WHETHER OR NOT I WAS BRAKING ....WHEN DRIVING CAR WOULD DROP SPEED FOR NO APPARENT REASON LIKE IT WAS GOING TO STALL OUT. I FOUND SMALL PLASTIC DEBRIE ON FLOOR MAT I GUESS IT WAS A WASHER TYPE THING FROM BRAKE SWITCH BRITTLE AND BROKEN IS PIECES? THIS ALL HAPPENED WHILE DRIVING.

Electrical System
Filed May 21, 201950,000 milesTN

BACKUP CAMERA MALFUNCTIONING, HAVE HAD SERVICED SEVERAL TIMES AND THE EXPENSE IS GETTING HIGHER AND STILL NO FIX. FORD KNOWS THERE IS A PROBLEM AND THEY REFUSE TO FIX BUT THIS IS A SAFETY ISSUE THESE CARS HAVE SOO MANY BLIND SPOTS YOU CAN'T SEE BACKING UP WITHOUT IT. IT SEEMS TO BE WORSE WHEN CAR HEATS UP, IT ROLLS OR GOES BLANK AND WON'T COME ON AT ALL MOST DAYS. IT STARTS INTERMITTENTLY SO WHEN YOU CARRY IT TO FORD THEY SAY NOTHING IS WRONG BUT THEN IT GOES BACK TO DOING AND YOUR A DANGER WHEN BACKING OUT ANYWHERE WHY IS NOBODY DOING ANYTHING?? I PURCHASED THE VEHICLE IN JUNE OF 2018 AND IT WAS MESSED UP EVEN THEN WHEN THE PREVIOUS OWNER HAD IT. IT HAS BEEN IN AND OUT OF THE SHOP 5 OR 6 TIMES IF NOT MORE. LCD SCREEN REPLACED WIRES CHECKED AND NOW I'M HAVING PAY 300$ TO REPLACE THE WIRING HARNESS AND NO GUARANTEE OF A FIX. I FEEL UNSAFE AND HAVE BACKED OUT IN FRONT OF MOVING VEHICLES AND THIS IS GOING TO CAUSE AN ACCIDENT IF NOT FIXED. YOU CAN'T SEE IN THIS CAR WITHOUT IT!!CAN SOMEONE PLEASE DO SOMETHING THIS IS ALL OVER THE INTERNET AS A PROBLEM AND NO ONE HAS ANY ONE SURE SOLUTION BUT ITS DEFECTIVE AND COSTING A FORTUNE AND STILL NOT WORKING, WHILE FORD OVERLOOKS IT THAT'S SOO DANGEROUS!! YOU CANNOT SEE!!!

Exterior Lighting › Brake Lights › Switch
Filed May 20, 2019FL

A PLASTIC PAD ATTACHED TO THE BRAKE PEDAL ARM THAT'S REQUIRED IN ORDER FOR THE BRAKE LIGHT SWITCH TO OPERATE CORRECTLY APPARENTLY DISINTEGRATED. AS A RESULT, THE BRAKE LIGHTS WERE ON CONTINUOUSLY. I NOTICED IT WHEN ITHE CAR WAS PARKED AT HOME, BUT DO NOT KNOW WHEN IT HAPPENED.

Structure › Body
Filed May 16, 201950,000 milesTX

YESTERDAY WHILE DRIVING ON A HOUSTON HIGHWAY AT 60+ MPH MY PASSENGER SIDE DOOR UNLATCHED AND WARNING LIGHT AND SOUND CAME ON THAT MY DOOR WAS AJAR. THE DOOR OPENED ON IT'S ON I HAD TO PULL OVER AND CLOSE IT. THIS IS THE SECOND TIME THIS HAS HAPPENED THIS MONTH. BOTH TIMES WHILE CAR IS IN MOTION. I FOUND THAT THERE WAS A RECALL FROM FORD A FEW YEARS AGO FOR THIS ISSUE BUT I SEARCHED FOR RECALLS ON MY VIN AND MINE WAS NOT RECALLED.

Exterior Lighting › Brake Lights › Switch
Filed May 13, 201928,500 milesFL

WHEN DRIVING THE BRAKE STOPLIGHT SWITCH PAD THAT ATTACHES TO THE BRAKE PEDAL ASSEMBLY FAILS DUE TO IT BEING BRITTLE PLASTIC. THIS CAUSES THE ON BOARD COMPUTERS TO BELIEVE THE BRAKES ARE BEING APPLIED AND DRASTICALLY SLOWING THE VEHICLE DOWN FROM HIGHWAY SPEEDS TO LESS THAN 50MPH AND PREVENTING ACCELERATION. I WAS ACCELERATING TO INTERSTATE SPEEDS WHEN THE VEHICLE SUDDENLY FELT LIKE THE BRAKES WERE APPLIED. THIS REDUCED MY SPEED FROM 60 MPH TO 47-50MPH WITH TRAFFIC BEHIND ME. IT ALSO ILLUMINATED THE BRAKE LAMPS ON MY VEHICLE WHICH MADE IT APPEAR OTHER DRIVERS I WAS STOPPING ABRUPTLY. WHEN I CAME TO A STOP I COULD ACCELERATE UP TO 35-50MPH HOWEVER IT WAS INTERMITTENT ACCELERATION AS THE CAR WOULD LURCH FORWARD AND SLOW DOWN. MY BRAKE LIGHT WERE ON THE ENTIRE TIME CONFUSING OTHER DRIVERS. PIECES OF THE BROKEN BRAKE LIGHT STOP PAD WERE FOUND ON MY FLOORBOARD ONCE I WAS ABLE TO NAVIGATE THE VEHICLE HOME.

Structure › Body › Door
Filed May 10, 201950,000 milesTX

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 60-70 MPH, THE DRIVER'S SIDE DOOR BECAME AJAR. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER GULLO FORD OF CONROE (925 INTERSTATE 45 S, CONROE, TX 77301 (281) 367-0000) WHERE IT WAS DIAGNOSED THAT THERE WAS A FAULTY DRIVER'S DOOR LATCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS21669880. HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Unknown or Other
Filed Apr 27, 201940,000 milesCA

AFTER RESEARCHING MANY FORUMS A LOT OF MUSTANG OWNERS, RANGING FROM 2010-2017, REPORT A PROBLEM WITH THEIR TRUNKS NOT OPENING DUE TO A WIRE THAT CORRODES AND DOESN'T ALLOW THE TRUNK TO OPEN. THAT SHOULD BE A PROBLEM THAT THE MANUFACTURER IS SELLING A FAULTY WIRE TO CONSUMERS. THIS COST IS $150, JUST TO DIAGNOSE THE ISSUE WHICH I BELIEVE IS UNFAIR. THE TRUNK WON'T OPEN UNLESS I GO INTO THE TRUNK FROM THE INSIDE OF IT AND UNLATCH IT THROUGH THE EMERGENCY EXIT. I HOPE THIS PROGRAM CAN DO ITS RESEARCH AND SEE THAT I AM NOT THE ONLY MUSTANG OWNER THAT HAS THIS ISSUE. I HOPE TO MAKE A DIFFERENCE AND HAVE FORD ABSORB THE COST AND FIX THIS ISSUE FOR OLDER AND NEWER MUSTANGS BY NOT SELLING FAULTY PARTS AND ACCESSORIES.

Unknown or Other
Filed Apr 26, 201930,500 milesAZ

REPORTING A SYSTEMIC MANUFACTURED FIRE CONDITION.RIGHT SIDE EXHAUST [PASSENGER SIDE FRONT] BEHIND WHEEL WELL..EXHAUST IS TOO CLOSE TO THE WIRING A/C SCHRADER PORT CAUSING MELTING HEAT DAMAGE TO WIRING FENDER LINER AND PORT CAP.ON THIS VEHICLE THE FENDER LINER HAS A HOLE BURNT INTO IT AS WELL THE SCHRADER CAP IS MELTED.THIS IS A DOCUMENTED CONDITION ON THE INTERNET WITH ACTUAL FIRES ON FILM.AS WELL FORD SENT OUT A LETTER TO APPROX 1300 OWNERS ABOUT THIS EXACT PROBLEM IN AUSTRALIA [ SOURCE SUNSHINECOAST NEWS ARTICLE].NO ACTION HAS BEEN TAKEN IN US. THIS CAME TO MY ATTENTION DURING A ROUTINE TIRE CHANGE ON 4-25-2019. THE VEHICLE IS AVAILABLE FOR INSPECTION UPON REQUEST BY EITHER NTSB OR FORD REPS. THE RECOMMENDED REPAIR MIGHT BE SOME SORT OF HEAT SHIELD REFLECTOR OR OTHER IDEAS? IT IS A SERIOUS PROBLEM I AM ADVISING OF FOR MAJOR SAFETY REASONS.THE VEHICLE WAS STATIONARY AT A REPAIR SHOP WHEN THE PROBLEM WAS NOTICED.

Unknown or Other
Filed Apr 22, 201935,830 milesTX

THE AIR CONDITIONER STOPPED WORKING. SAME PROBLEM IN 2016 TAHOE THAT GENERAL MOTORS ISSUED AN 17335 EXTENDED WARRANTY. SUPPOSEDLY NTSB MANDATED GENERAL MOTORS BECAUSE OF SYSTEMIC PROBLEM. FORD MUSTANGSS HAVE THIS EXACT SAME PROBLEM BUT FORD REFUSES TO FIX. HOW DO WE GET FORD TO REPAIR LIKE GENERAL MOTORS HAS DONE? 35,890 MILES

Steering
Filed Apr 13, 2019MI

STEERING WHEEL IS LOOSE. THE BOLT THAT HOLDS THE STEERING WHEEL ON IS LOOSE.

Electrical System
Filed Apr 6, 201917,000 milesVA

THE CAR INTERMITTENTLY WILL NOT START. THE DEALERS SAY THEY CAN'T FIX THE CAR WITHOUT A COMPUTER ERROR CODE WHICH THEY ARE NOT GETTING. I HAVE BEEN STRANDED WITH THE CAR ON SEVERAL OCCASIONS. I HAVE CHECKED ON-LINE AND FIND THAT OTHER MUSTANG OWNERS ARE HAVING EXACTLY THE SAME EXPERIENCE AND THEIR CARS ARE NOT GETTING FIXED EITHER. I ALSO CONTACTED FORD CUSTOMER SERVICE DIRECTLY BUT HAVE HAD NO FEEDBACK FROM THEM. I AM OUT OF OPTIONS AND DON'T KNOW WHAT TO DO. FORD NEEDS TO PROVIDE A TIMELY FIX AND HONOR THEIR WARRANTY AGREEMENT TO KEEP THESE CARS ON THE ROAD. THIS IS NOT THE ONLY ELECTRIC/ELECTRONIC PROBLEM I HAVE HAD/DO HAVE WITH THE CAR

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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