TL* THE CONTACT OWNS A 2015 FORD MUSTANG. ON SEVERAL OCCASIONS, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD ACCELERATE AT A LOW SPEED AND THE FUEL GAUGE WOULD DECREASE. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR AND THE ENGINE STARTER PERFORMANCE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO FERMAN FORD (24825 US HWY 19 N, CLEARWATER, FL 33763, (727) 797-2277) WHERE IT WAS ALSO DIAGNOSED THAT THE FUEL PRESSURE SENSOR AND THE ENGINE STARTER PERFORMANCE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V774000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-13117095. THE FAILURE MILEAGE WAS 29,791.
2015 Ford Mustang complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
THE OE TIRES ARE BAD AND HAVE BEEN REPLACED 3 OUT 4 OF THE TIRES AND ONE TIRE AN EXTRA TIME BECAUSE IT TOO WAS NOT ABLE TO BE BALANCED CORRECTLY . WHEN I DRIVE , I COMPLAIN OF A OUT OF ALIGNMENT FEELING ALL THE TIME AND OUR SOUND THAT TIRES MAKE (?).
WHEN THE CAR IS STILL SILENT FOR SEVERAL MINUTES IT RUN OUT OF BREAKS AND THE SOUND WHEN BRAKING IS DRY AND IT SEEM TO SHAVE. THE RECOMMENDATION ON THE FORD DEALER WAS NOT MUCH USE OF THE BREAKS, IN MY IMPRESSION THIS IS WAS COMPLETELY IRRESPONSIBLE
I WAS IN A PARKING GARAGE EASING DOWN A RAMP AT 5 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN FORCING THE LEFT FRONT WHEEL OVER A SIXTEEN-INCH BARRICADE CAUSING THE DRIVER SIDE OF THE VEHICLE TO RISE SO FORCEFULLY THAT IT NEARLY FLIPPED UPSIDE DOWN. THE VEHICLE ROTATED 180 DEGREES AND LANDED ON THE PAVEMENT WITH SUCH FORCE THAT THE RACK AND PINION STEERING MECHANISM BROKE. MY EYEGLASSES FLEW OFF MY FACE AND LANDED SEVERAL FEET AWAY.
RECEIVED LETTER FORM FORD INDICATING THAT PARTS ARE AVAILABLE TO REPAIR MY VEHICLE. UPON CALLING THE DEALER THAT DID THE FIRST SERVICE, WAS INFORMED THAT T HEY DIDN'T HAVE THE PARTS. THEY WERE ALSO VERY NASTY ABOUT THE REQUEST. I CALLED THE DEALER FROM WHERE I PURCHASED THE CAR AND WAS INFORMED THAT I COULD ONLY BRING THE CAR IN FOR THIS ON A WEEKDAY, REQUIRING THAT I TAKE A DAY OFF FROM WORK. ALSO VERY NASTY ABOUT THE REQUEST. THE RECALL IS NHTSA 16V-643.
WHITE SMOKE IN THE MORNING. VIBRATION, ENGINE POWER LOSS, THE HEAD FOR CYLINDER 1 IS WARP AND LEAKING COOLANT INTO CYLINDER 1 CAUSING THE WHITE SMOKE. SEVERAL OTHERS HAVE THIS SAME PROBLEM S VERY EXPENSIVE REPAIR AND A COMMON PROBLEM WITH 2014 AND 2015. ITS STARTS WITH MISFIRE ERROR CODES AND ADVANCES TO THIS.
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (INDEPENDENCE FORD IN BLOOMSBURG, PENNSYLVANIA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
UNDERCARRIAGE OF VEHICLE GETTING VERY HOT. YOU CAN FEEL HEAT COMING UP OFF THE FLOOR BOARDS IN THE VEHICLE. IF YOU PLACE A PURSE ON THE FLOOR GETS HOT ON THE BOTTOM OF PURSE CAN FEEL HEAT ON YOUR FEET ALSO BOTTOM OF SHOES GET HOT. EVERY SINCE I BOUGHT THE CARE. I TOLD FORD ABOUT IT AND THE DEALER SHIP AND GOT THE RESPONSE THAT MY VEHICLE AND WAS NOT ONE OF THE ONES LISTED IN THE VOLUNTARY RECALL FOR THIS PROBLEM. HOWEVER SINCE I NOTICED THE PROBLEM AND IT CAUSED ME TO LOOK IT UP AND I FOUND THE FOLLOWING: THERE HAS BEEN A VOLUNTARY RECALL ONLY TO PLACE NEW FUEL TANK SHIELD , NEW THERMAL WRAPPING IN THE FUEL VAPOR LINES AND NEW THERMAL WRAPPING ON THE PARKING BRAKE CABLE. THE DEALERSHIP RESPONSE WAS STILL THE SAME. I FEEL AS A CUSTOMER I SHOULD BE RIGHT AND THEY SHOULD TO THE RECALL REPLACEMENTS. IF I DID NOT FEEL THE HEAT COMING OFF OF THE FLOOR BOARDS I WOULD NOT HAVE KNOWN THERE WAS A VOLUNTARY RECALL FOR IT IN THE FIRST PLACE. WHAT SHOULD I DO?
2015 FORD MUSTANG GT PREMIUM WITH PERFORMANCE PACK AND ALL OPTIONS. THE CAR HAS 28000 MILES AND I PURCHASED IT APRIL 15, 2015. AT THAT TIME IT HAD A LITTLE OVER 26000 MILES. THE FOLLOWING IS WHAT'S HAPPENING. MAY 4, 2017 I HEARD A POPPING NOISE COMING FROM THE CLUTCH PEDAL WHILE DRIVING TO WORK. IT DID IT DURING THE DAY SO I PULLED THE VEHICLE INTO MY SHOP TO LOOK AT THE CLUTCH PEDAL TO SEE WHERE THE NOISE WAS COMING FROM. THE LINK FROM THE CLUTCH MASTER CYLINDER TO THE PEDAL WAS LOSE AND MAKING A POPPING NOISE. I RE SECURED THE LINK BY PRESSING THE ROD BACK ONTO THE PEDAL. SATURDAY MAY 6, 2017 AT 11:12 AM THE NOISE CAME BACK AND WHILE DRIVING I PUSHED THE PEDAL FAST FOUR TIMES AND THE LINK CAME LOSE WHILE DRIVING. I COASTED TO A STOP AND LOOK AT THE PEDAL AGAIN AND SAW THAT THE MASTER CYLINDER PUSH ROD CAME COMPLETELY OFF. I RECONNECTED IT AND BEFORE I CONTINUE DRIVING THE CAR CONTACTED COURTESY FORD IN CONYERS, GA AND SET UP AN APPOINTMENT MONDAY MAY 8, 2017 AT 7 AM. ALSO DOING THIS TIME THE VEHICLE CUT OFF SEVERAL TIMES. IT HAPPENS WHEN I'M SITTING AT A LIGHT AND THE VEHICLE IS IDLING, COASTING IN NEUTRAL, COMING TO A STOP, TURNING. THE VEHICLE HAS CUT OFF AT LEAST 11 TIMES AND I HAVE DOCUMENTED IT. ALSO I RECORDED TWO VIDEOS WITH MY PHONE. AFTER THE VEHICLE CONTINUED TO STALL, I DECIDED TO PARK THE VEHICLE FOR THE WEEK END AND PLAN TO TAKE IT TO THE FORD DEALER FOR THESE AND OTHER PROBLEMS.
I HAVE A 17 MUSTANG GT WITH MANUAL WITHIN THE FIRST 1000 MILES THE ENGINE HAS AUTOMATICALLY TURNED IT SELF OFF AFTER GETTING ON A INTERSTATE OR ANY TIME EXTRA POWER IS NEEDED. I WOULD WANT TO STOP SPEEDING UP I WOULD PUSH THE CLUTCH IN AND PUT IT IN 6TH AND WAIT FOR MY MPH DROP TO DESIRE SPEED, DURING THIS TIME IS WHEN THE ENGINE TURNS OFF. I HAVE WENT TO A FORD DEALERSHIP IN RICHMOND, VA AND THEY BASICALLY SAID THEY CAN'T FIND ANY ISSUES BECAUSE THEIR ARE NO CODES (THE CAR DIDN'T LEAVE THE PROPERTY). SO THIS ISSUE IS A HARD TO FIND A FIX AND MOST LIKELY WON'T GET FIXED TILL PEOPLE START GETTING IN ACCIDENTS OR DEATH BY ACCIDENT BECAUSE OF THE UNPREDICTABLE ENGINE SHUT OFF.
"TAKATA RECALL" DRIVER TRUNK LINER BRITTLE TO RECALL RECALL #15S19 UNDERBODY TEMPERATURES
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. AFTER WASHING AND DRYING THE VEHICLE, THE CONTACT OPENED THE DRIVER SIDE DOOR WHEN SUDDENLY THE EXTERIOR DRIVER'S SIDE REARVIEW MIRROR COVER DETACHED WITH A LOUD BANG. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT SENT PHOTOS OF THE DAMAGE TO THE MANUFACTURER. THE DEALER STATED THAT THE MANUFACTURER DENIED RESPONSIBILITY. THE CONTACT FILED A CASE WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 2,300.
ENGINE STALLS DURING IDLE AT STOP SIGNS AND STOP LIGHTS AND ALSO STALLS DURING INITIAL ACCELERATION UNDER 10 MPH. THIS HAS HAPPENED AT LEAST 25 TIMES OVER THE PAST YEAR. THERE ARE NO FAULT INDICATIONS ON THE DASH. I PLACE SIFTER BACK IN "PARK" AND ENGINE RESTARTS UNTIL THE NEXT TIME IT STALLS. THERE IS NO PRIOR INDICATION OF ANY KIND THAT THE ENGINE IS ABOUT TO STALL. THE ENGINE SIMPLY SHUTS OFF. HAVE TAKEN THE CAR TO THE DEALER TO DETERMINE THE CAUSE TWICE. THEY CANNOT DETERMINE THE CAUSE SO MAKE NO ATTEMPT TO DO ANY COMPONENT REPLACEMENTS. I CONTACTED FORD MOTOR CUSTOMER RELATIONS AND THEY STARTED A CASE FILE ON THIS, CAS-12064085. I HAVE EXPRESSED MY CONCERN OVER AND OVER AGAIN THAT MY CAR MAY STALL AT THE WRONG PLACE AT THE WRONG TIME AND POSSIBLY CAUSE A COLLISION. BOTH THE DEALER AND FORD MOTOR COMPANY SEEMED "TOTALLY" DISINTERESTED. ALL THEY SAY IS "SORRY WE CANNOT HELP YOU".
NHTSA RECALL NUMBER:16V643 RECALL DATE: SEPTEMBER 2, 2016 MANUFACTURER RECALL NUMBER: 16S30 IT HAS BEEN OVER 6 MONTHS SINCE THIS RECALL WAS PUT IN PLACE AND THERE STILL HASN'T BEEN A REMEDY FOR THIS FAULTY DOOR LATCH. IS SOMEONE GOING TO HAVE TO FALL OUT OF A MOVING CAR AND DIE BEFORE THEY FIX IT?
THE BREAK PEDAL IS TOO CLOSE TO THE ACCELARATOR AND IF YOU PRESS DOWN FAR ENOUGH OF THE BRAKE, YOUR FOOT MAY ALSO TOUCH THE ACCELERATOR, THUS CAUSING THE CAR TO ACCELERATE WHILE YOU ARE TRYING TO SLOW DOWN OR STOP. I CONTACTED THE DEALER AS WELL AS THE DISTRICT OFFICE, BUT THEY FOUND NOTHING WRONG. FINALLY, THEY HAD SOMEONE RIDE WITH ME AND THEY NOTICED THAT AT A CERTAIN POINT, MY FOOT WAS COMING IN CONTACT WITH THE ACCERARATOR BY MAYBE 1/8". THE DEALER SAID THEY COULDN'T DO ANYTHING ABOUT FIXING IT BECAUSE THERE HAD BEEN NO RECALL ISSUED. I HAVE HAD NUMEROUS OCCASIONS WHERE I HAVE ALMOST BEEN IN AN ACCIDENT BECAUSE OF THIS, EVEN AFTER I BECAME AWARE OF THE ISSUE. I CAN'T BELEIEV THAT I AM THE ONLY ONE IN THE COUNTRY WHO HAS HAD THIS PROBLEM, AND MY FEET ARE NOT THAT BIG. I BELIEVE BY MOVING THE BRAKE PEDAL TO THE LEFT ABOUT 1/4" WILL RESOLVE THE ISSUE. THE DEALER SAID THEY WOULD DO IT WHEN/IF A RECALL WAS ISSUED. AS STATED BEFORE, THIS HAPPENS WHEN THE BRAKE PEDAL IS DEPRESSED BEYOND A CERTAIN POINT, WHICH IS USUALLY WHEN HARD BRAKING, OR A QUICK SLOWDOWN IS REQUIRED AND THERE IS NO TIME TO THINK ABOUT WHERE YOUR FOOT IS IN RELATION TO THE ACCELERATOR.
CAR ENGINE SHUT OFF COMPLETELY WHILE DISENGAGING THE CLUTCH COMING TO A STOP ON BUSY ROADS WITH MY CHILD IN THE CAR.
RODENTS HAVE BEEN CHEWING ON THE WIRING UNDER THE HOOD. I FEEL THIS IS DUE TO THE SOYBASED WIRING COATING THAT IS BEING USED ON NEWER VEHICLES. 1ST INCIDENT. THE AC WIRING WAS EFFECTED. 2ND INCIDENT 2 WEEKS LATER ENGINE WIRES WERE CHEWED UP. THIS SEEMS VERY SIMILAR TO THE CURRENT HONDA RODENT ISSUES THAT A CLASS ACTION LAWSUIT IS CURRENTLY FILED FOR. THE VEHICLE WAS PARKED UNDER MY CARPORT OVER NIGHT. IT IS A DAILY DRIVER USED EVERYDAY.
2015 MUSTANG 2.3 LITER. PURCHASED BRAND NEW FROM FAIRFIELD FORD IN CALIFORNIA. MUSTANG REAR ENDED 2014 PRIUS AT HIGHWAY SPEED. SEVERE ACCIDENT. STEERING WHEEL AIRBAG FAILED TO INFLATE IN MUSTANG. LOWER AIRBAG IN DRIVER FOOTWELL INFLATED ONLY. DRIVER SEATBELT RETRACTOR IS NOT LOCKED POTENTIALLY SHOULD BE IMMOBILIZED. DRIVER OF MUSTANG SUFFERED 2 BROKEN RIBS, 2 CRACKED RIBS, AND A CRACKED STERNUM. HER FACE ALSO STRUCK THE STEERING WHEEL AND CAUSED HER TO BECOME UNCONSCIOUS FOR A LITTLE WHILE . BOTH VEHICLES TOWED FROM SCENE, MUSTANG DRIVER DID NOT REALIZE HER INJURIES AND WENT TO THE HOSPITAL THE FOLLOWING DAY. COMPLAINTS OF CHEST PAIN, WHICH IS WHEN X-RAYS WERE TAKEN AND THE BODILY INJURIES WERE DETERMINED.
2 STABILITY CONTROL FAILURES WHILE DRIVING. ABS MALFUNCTION/TRACTION CONTROL MALFUNCTION MESSAGE COMES UP. HAVE TO STOP VEHICLE THEN RE-START VEHICLE. DEALER CANNOT FIND ANYTHING WRONG. ONLY ITEM THAT HAS CHANGES IS NOW ENGINEERING MODE PROVIDES HISTORICAL CODES THAT FORD WILL NOT RELEASE INFORMATION ABOUT OR IF THEY HAVE ANYTHING TO DO WITH THE ABOVE. CODES ARE NOT AVAILABLE TO THE DEALER OR ONLINE, DTC CODE 1 IS C41500, DTC CODE 2 IS C41581. *TR
16V643 - NO RESOLUTION POSTED IN OVER 138 DAYS SINCE THE RECALL WAS PUBLISHED, THIS NEEDS TO BE CORRECTED
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/11/17 LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/30/2017*JS
PURCHASED 2015 MUSTANG 5.0 WITH ONLY 6000 MILES. AND NUMEROUS TIMES I TRIED TO REGISTER MY MUSTANG WITH FORD SYNC VEHICLE HEALTH REPORT BUT SAID MY VEHICLE WASN'T COMPATIBLE, WHICH I DIDN'T UNDERSTAND. WHEN I HIT 13000MILES... I NOTICED VEHICLE AC WAS NOT COOLING FOR A COUPLE DAYS. I MADE AN APPOINTMENT WITH DEALERSHIP BUT DAY BEFORE I WAS DRIVING ON THE FREEWAY CHECKING IF MAYBE THE AC WOULD WORK ALL OF A SUDDEN, THE ENGINE SHUT OFF.... I PUSHED THE CLUTCH BACK IN AND STARTED IT AS I WAS IN NEUTRAL. ENGINE TURNED BACK ON AND I TURNED OFF THE RADIO AND AC. THANK GOD I MADE IT BACK HOME. *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS EXPERIENCING A PROGRESSING FAILURE IN WHICH THE DOORS WOULD SOMETIMES UNLATCH TO OPEN OR CLOSE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ONE WEEK AGO, OR FIRST WEEK NOVEMEBER 2016, I HAD NO AC AT ALL. GONE, ONLY THE FANS OPERATED, AND SINCE I LIVE IN SOUTH FLORIDA I WAS VERY UNCOMFORTABLE. I CALLED FORD POMPANO WHERE I GOT BOUGHT THE CAR AND THE SERVICE PERSON SAID HE WAS FAMILIAR WITH MY PROBLEM AS MANY OTHER MODEL 2015 FORD MUSTANG HAD THE SAME PROBLEM - NO AC
FORD MUSTANG 2015 IS NOT SUPPOSED TO HAVE A TRUNK THAT DOES NOT PROTECT INSIDE BECAUSE NO EDGE TO EDGE SUPPORT. MY TRUNK EDGE ON THE DRIVER'S SIDE OR WHEN FACING THE TRUNK (LEFT SIDE) IS SO MALALIGNED AS TO MAKE ME THINK EITHER THE CAR IS TWERKED OR THE FRAME IS....THIS CREATES UNSTABLE DRIVING CONDITIONS.FORD REPLACED MY ORIGINAL TRUNK WITH THERE VERSION OF A FITTED TRUNK.
2015 MUSTANG 2.3 L ECOBOOST, WHEN AT IDEAL FOR MORE THEN 5 - 10 MIN. IT STARTS SMOKING WHITE SMOKE FROM THE TAIL PIPES, THE LONGER IT SITS THE HEAVIER THE SMOKE GETS. STEERING : SOMETIMES WHEN TURNING LEFT THE STEERING WHEEL DOESN'T RETURN TO CENTER, I HAVE TO PULL THE STEERING WHEEL, AS IF IT IS STUCK. TRANSMISSION FEELS LIKE IT SHIFTS HARD SOMETIMES AND SOMETIMES IT DOES NOT. PASSENGER AIRBAG : WHEN SOMEONE IS RIDING WITH ME THE AIRBAG TURNS OFF. DRIVER SIDE SEAT: HAS COOLED SEATS. DOESN'T WORK ALL THE TIME, STATES IT IS ON, BUT NOT FEELING ANYTHING COOL. CONTACTED FORD AND THEY WILL NOT DO MUCH ABOUT IT. EXCEPT TELL ME TO BRING IT TO THE SHOP.
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
READ ABOUT RECALL OF SIDE DOORS OPENING WHILE DRIVING IN NEWSPAPER 2 MOS AGO AND CALLED FORD. WAS LIED TO AND TOLD MY VEHICLE WAS NOT ONE OF THE ONES BEING RECALLED. TODAY GOT A RECALL NOTICE FROM FORD IN THE MAIL. WHY WASN'T I TOLD ABOUT THIS WHEN I CALLED THEM? FORD HAS FAILED TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER. ("FORD PROVIDED THE GENERAL REIMBURSEMENT PLAN FOR THE COST OF REMEDIES PAID FOR BY VEHICLE OWNERS PRIOR TO NOTIFICATION OF A SAFETY RECALL TO THE AGENCY IN "FEBRUARY 2015". THE ENDING DATE FOR REIMBURSEMENT ELIGIBILITY IS OCTOBER 31, 2016.) SO, THEY WAITED 1 1/2 YEARS KNOWING THE PROBLEM BUT IS GIVING PEOPLE ONLY 3 WEEKS FOR REIMBURSEMENT--NOT ACCEPTABLE. THEN, THE PART WILL NOT BE AVAILABLE UNTIL THE SECOND QUARTER OF 2017!! (CERTAINLY NOT A TIMELY REMEDY) SO I HAVE TO DRIVE AROUND FOR AT LEAST 9 MONTHS WILL A POTENTIALLY FATAL SAFETY ISSUE. I HAD INITIALLY CALLED FORD BECAUSE I WAS CONTEMPLATING A LONG CAR TRIP, WHICH IS MOSTLY ON HIGHWAYS. A DOOR OPENING ON ITS OWN WHEN ONE IS DRIVING AT 60-70 MPH IS NOT AN OPTION. HAVE HAD TO CANCEL THE TRIP AS FORD WILL NOT GIVE ME A LOANER FOR 9 MONTHS! P.S. THE LETTER INCLUDED A REFERENCE TO GO TO WWW.SAFERCAR.GOV REFERENCE NHTSA SAFETY RECALL 16V-643. I TRIED IT AND YOUR SITE STATED "SORRY, NO RESULTS FOUND FOR NHTSA SAFETY RECALL 16V-643." SOMETHING IS OBVIOUSLY NOT WORKING AT YOUR END.
16S30 RECALL - MY DOOR LATCH CLOSED WHILE THE DOOR WAS OPEN WHICH PREVENTED ME FROM CLOSING THE DOOR. AFTER ABOUT AN HOUR OF MESSING WITH THE DRIVER SIDE DOOR LATCH I CALLED A FRIEND TO BRING TOOLS TO HELP. WITH TOOLS I WAS ABLE TO FORCE THE LATCH BACK OPEN SO I COULD DRIVE THE CAR HOME. I HAVE NOT OPENED THE DOOR SINCE BECAUSE I WAS MADE AWARE OF THE RECALL AND THE FACT THAT FORD MO CO HAS NOT PROVIDED A SOLUTION TO THE PROBLEM! I CANNOT EVEN TRADE IN THE CAR DUE TO THE SAFETY RECALL AND THE VALUE OF MY CAR HAS DECREASED BY $2000.00. I DON'T UNDERSTAND HOW A MOTOR COMPANY CAN NOT BE LIABLE FOR A SAFETY ISSUE OF SUCH A SERIOUS NATURE AND NOT BE FORCED TO RECALL THE VEHICLES FOR REPAIR OR A BUY BACK. NOW THE AVERAGE AMERICAN CONSUMER IS STUCK WITH THE PROBLEM BECAUSE THE REGULATING AGENCIES ARE EITHER WORKING WITH FORD OR OTHERWISE SHOWING LENIENCY IN THIS MATTER RATHER THAN REQUIRING OR MANDATING A SOLUTION BE PROVIDED IMMEDIATELY...
THE RUBBER LIP LOCATED UNDER THE CAR ON THE SPLASH SHIELD CAME UP FLYING LAST NIGHT IN THE MIDDLE OF THE NIGHT WHILE I WAS DRIVING ON HIGHWAY 287 TO WICHITA FALLS. COMPLETELY UNANNOUNCED, ON A EMPTY ROAD, WITH NO HAZZARDS.
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE THE VEHICLE WAS STATIONARY, THE LOCKS ON THE VEHICLE MALFUNCTIONED AND CAUSED THE DOORS TO LOCK ON THEIR OWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 30,000.
AIR CONDITIONER POTENTIALLY LEAKING FREON INTO PASSENGER COMPARTMENT. WHILE DRIVING AROUND NOTICED LITE FOG/SMOKE COMING THROUGH AIR VENTS INTO PASSENGER COMPARTMENT (NOT OBSERVED THIS BEFORE AND WINDOWS WERE CLOSED). 20 MINUTES LATER AIR CONDITIONER STARTED BLOWING WARM AIR. LATER THAT WEEK FOUND OUT AIR CONDITIONER EVAPORATOR COIL HAD LEAKED RENDERING THE AIR CONDITIONING UNUSABLE. MILEAGE AT TIME OF OCCURANCE ~12,255 MILES. ALSO NOTICED A LOT OF 2015 MODEL CARS WITH SIMILAR FAILURE MODE
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE THE VEHICLE WAS PARKED ON AN INCLINE WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED AWAY IN REVERSE INTO A DITCH AND CRASHED INTO A RETAINING WALL. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,800.
PURCHASED THE CAR BRAND NEW NOV 2014. THE 1ST OCCURRENCE WAS AROUND MAY OR JUNE OF 2015 ON A CITY STREET AND I WAS SLOWING DOWN WHILE IN 6TH GEAR WITH THE CLUTCH PUSHED IN AND THEN I PULLED THE SHIFTER INTO NEUTRAL. THE RUN ACTIVE POWER CAUGHT MY EYE AND THEN THERE I ALSO SO THE THE RPM WAS ON 0. I QUESTIONED MYSELF ON THIS 1ST INCIDENT THAT MAYBE I DID SOMETHING WRONG. 2ND INCIDENT HAPPENED SOMETIME IN SEPT 2015 AND I WAS ON ANOTHER CITY STREET IN 4TH GEAR GETTING READY TO COME TO A STOP AT A RED LIGHT, WITH THE CLUTCH ALL THE WAY TO THE FLOOR I PLACED THE SHIFTER IN NEUTRAL AND I HAD A FEELING THAT THE CAR WASN'T ON ANYMORE AND LOOKED AT THE GAUGES AND SAW THAT RUN ACTIVE POWER WAS ON AGAIN AND RPM WAS ON 0. THIS TIME I KIND OF STARTED TO SUSPECT THE CAR. 3RD OCCURRENCE HAPPENED JUNE 11TH 2016 AND I WAS ON A HIGHWAY SLOWING DOWN FROM 55 OR SO AND PUSH IN THE CLUTCH TO NEUTRAL AND WHILE ROLLING IN NEUTRAL AROUND 40 TO 45 MPH I SAW THE RPM GO STRAIGHT TO 0 AND AT THIS POINT IM CONVINCED THERE NEEDS TO BE A RECALL. ALL 3 INCIDENTS I QUICKLY STARTED THE CAR BACK UP WHILE ROLLING. ALSO SINCE I'VE PURCHASED THE CAR I'VE HAD THE DISPLAY RANDOMLY SAY THAT ALL OF MY DRIVE MODES ARE UNAVAILABLE, TRACTION CONTROL UNAVAILABLE, HILL ASSIST UNAVAILABLE, AND A FEW MORE. 1ST TIME I NOTICED THAT WAS WHILE SITTING IN TRAFFIC, AND 2ND TIME WAS ON A RANDOM START UP. I BELIEVE THIS COULD BE A COMPUTER ISSUE. *TT VIN NUMBER UNAVAILABLE UPDATED 6/15/18*JB
ON A MONDAY MORNING, I GET IN MY CAR TO GO TO WORK AND THE VEHICLE'S WARNING SENSORS START TO GO OFF INDICATING THAT MY LEFT REAR TIRE HAS ONLY 15 PSI. NOW, ONLY THE NIGHT BEFORE, I WAS DRIVING AROUND WITH NO PROBLEMS ON MY TIRES SO THIS LEADS ME TO BELIEVE I MUST HAVE PICKED UP SOMETHING ON MY WAY HOME LIKE A NAIL OR A SCREW. I TOOK THE CAR TO THE NEAREST TIRE SHOP AND WHEN THEY INSPECTED THE TIRE THEY INDICATED THERE WAS A BULGE IN THE INNER EXTERIOR OF THE TIRE. WHEN I ASKED THEM WHAT THAT MEANT THEY INFORMED ME THAT A BULGE USUALLY CREATED WHEN DRIVING THROUGH A POTHOLE. I WAS INDICATED THAT IT MUST HAVE BEEN A SIGNIFICANT POTHOLE TO CREATE SUCH A CONDITION ON A FAIRLY NEW TIRE BUT THE PROBLEM IS THAT I NEVER RAN OVER A POTHOLE. THE WHEELS DO NOT HAVE ANY BENDS OR SCRATCHES INDICATING IT WENT THROUGH A POTHOLE THE SIZE OF WHICH NEEDED TO BE SIGNIFICANT ENOUGH TO CAUSE THE DAMAGE. THIS IS A NEW VEHICLE WITH ONLY 4,800 MILES AND FACTORY TIRES. BECAUSE THE BULGE IS AT THE SIDEWALL OF THE TIRE, THE ONLY COURSE OF CORRECTIVE ACTION IS THE REPLACE THE TIRE.
MY CAR SINCE 2015 WHEN I PURCHASE MY VEHICLE HAD A TICKING SOUND FROM THE ENGINE. FORD NEVER OPEN THE ENGINE INDICATING THAT IT WILL COST TO MUCH FOR THEM TO FIX IT. ON TOP OF THIS PROBLEM HAS WORSEN AND AIRBEGS, STABILITY AND OTHER PROBLEMS HAS ARISE NOW AND FORD REFUSES TO FIX THEM.
MY ENGINE HAS RANDOMLY SHUT OFF THREE SEPARATE TIMES NOW. I HAVE ABOUT 12,000 MILES ON MT 2015 MUSTANG GT W/PP MANUAL TRANSMISSION. THE FIRST TIME I WAS PARKED AND IT WAS IDLING, MY FRIEND AND I BOTH WITNESSED THE IDLE DIP, THEN 3-5 SECONDS LATER THE ENGINE SHUT OFF. THE SECOND TIME (WAS MUCH MORE DANGEROUS) I WAS CHANGING LANES BECAUSE OF A CAR FAST APPROACHING FROM BEHIND, I DOWNSHIFTED FROM 3RD TO 2ND GEAR (30-40MPH), LET OUT THE CLUTCH SMOOTHLY, PRESSED THE ACCELERATOR AND THE CAR DID NOTHING, I LOOKED DOWN AND THE RPM WAS AT 0 AND "PRESS CLUTCH TO START" WAS DISPLAYED ON THE GAUGE CLUSTER SCREEN. I QUICKLY DEPRESSED CLUTCH AND RESTARTED ENGINE AND TOOK OFF TO AVOID AN ACCIDENT. THE THIRD TIME HAPPENED TODAY 3/15/2016 I WAS AGAIN AT IDLE AND THE ENGINE JUST SHUT DOWN WITHOUT ME TOUCHING ANYTHING, IT AGAIN DISPLAYED "PRESS CLUTCH TO START". I'VE READ IN FORUMS THAT MANY PEOPLE ARE HAVING THIS ISSUE INTERMITTENTLY, THIS COULD BE A SERIOUS SAFETY ISSUE THAT CAN HAVE DEADLY CONSEQUENCES. PLEASE ADDRESS THIS ISSUE CORRECTLY RATHER THAN SENDING EVERYONE HOME WITH THE "WE DIDN'T FIND ANY ISSUE" GO-TO RESPONSE. HOPEFULLY PEOPLE DON'T HAVE TO GET INJURED, OR GOD FORBID DIE, BEFORE THIS ISSUE IS TAKEN SERIOUSLY.
PREVIOUS REPORTED ON THE PHONE /E-MAIL. CASE # GIVEN , N.T.S.B HAS NO RECORD, 10776652 OR 552. NEW 2015, FORD MUSTANG, V-6, 6 SPEED AUTOMATIC. WHEN GAS PEDAL IS FLOORED IN DRIVE, FIRST GEAR WILL NOT SHIFT AND HITS REV, LIMITER AND QUITS. BBB SIDED WITH FORD. ARTICLE IN CAR AND DRIVE TESTED A NEW 2015, MUSTANG V-6 6 SPEED AUTOMATIC. AUG 2015 ISSUE. NO PROBLEMS TRANSMISSION PROBLEMS. FORD MOTOR CO. STATES THIS IS NORMAL.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
BREMBO BRAKE KIT SQUEALS WHEN DRIVING AT SLOW SPEED COMING TO A STOP. MY CAR AS 13K MILES ON IT
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V339000(FUEL SYSTEM, GASOLINE) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AT ABOUT 2000 MILES I NOTICED THE STEERING TENDING TO PULL TO THE LEFT PREVENTING THE CAR FROM GOING STRAIGHT DOWN THE ROAD. IT APPEARS TO HAPPEN ON ANY ROAD SURFACE AND WAS INTERMITTENT. THE DEALERSHIP SUGGESTED THE MUSTANGS STEERING IS VERY SENSITIVE AND WAS RESPONDING TO ROAD CONDITIONS. THEY DEFLATED THE TIRES AS WELL AS CONDUCTING A DIAGNOSTIC. AS TIME PASSED THE CONDITION WORSENED AND DEVELOPED TO THE RIGHT AS WELL AS THE LEFT. IN ADDITION THE CAR DEVELOPED A CLUNK NOISE WHEN THE WHEELS WERE TURNED HARD LEFT OR RIGHT, ALSO INTERMITTENT. MY DEALER CHECKED IT OUT, SAW THE PULLING TO THE RIGHT AS THE TECHNICIAN ROAD WITH ME, AND COMPLETED AN ALIGNMENT. THEY WERE UNABLE TO REPRODUCE THE ISSUE BUT I EXPERIENCED IT AS I DROVE IT OFF THE LOT FOLLOWING THEIR "REPAIR." IT CONTINUES TO HAPPEN AND REQUIRES CONSISTENT ATTENTION TO ENSURE THAT WHEN THE STEERING GOES AWRY IT CAN BE CORRECTED. THE LAST REPAIR WAS 12/2 AND 12/3 AND THE CAR CONTINUES TO MANIFEST THE SAME PROBLEM. THE DEALERSHIP INSISTS THAT THERE IS NOTHING WRONG WITH THE VEHICLE THAT THEY CAN DETERMINE. I INTEND TO CALL THE FORD COMPANY.
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
CAR IS EXPERIENCING A VIBRATION PROBLEM AT 65 TO 75 MPH, IN 6 GEAR, AND ENGINE IS AT 1750 RPM. VIBRATION IS DUPLICATED AGAIN, IN 5TH GEAR, AND ENGINE IS AT 2500 RPM. ALSO, WITH CAR IN THE STOP POSITION, CAR IN NEUTRAL, WITH CLUTCH IN OR OUT, SLOWLY REVVING THE ENGINE VIBRATION OCCURS AT 1500 TO 1750 RPMS. ALSO IF YOU QUICKLY REV THE ENGINE TO 2500 RPM AND DROP REVS SLOWLY VIBRATION REOCCURS AT 1750 TO 1500 RPM. THIS PROBLEM HAS BEEN PRESENT WITH INITIAL PURCHASE OF VEHICLE, DEALERSHIP SAID IT WAS TIRES AND DRIVE IT FOR AWHILE. THE CAR HAS SINCE BEEN IN THE DEALERSHIP 5 TIMES, REPLACED ALL 4 TIRES, FORCE ROAD BALANCED 3 TIMES, AND HAS BEEN TO SECOND FORD DEALERSHIP FOR CONFIRMING VIBRATION PROBLEM. SECOND DEALERSHIP ALSO HAD ANOTHER NEW MUSTANG EXPERIENCING SAME VIBRATION AND COULD NOT BE FIXED. FORD MOTOR COMPANY HAS DECLARED THE VIBRATION PROBLEM IS WITHIN SPECS FOR MUSTANGS AND HAS DECLARED IT "NORMAL OPERATING CHARACTERISTICS" FOR MUSTANGS. AT THIS POINT MY CASE WITH FORD HAS BEEN CLOSED. IF THIS VIBRATION PROBLEM IS OCCURRING IN 40 PERCENT OF MUSTANGS AS A PRIOR COMPLAINT HAS STATED THEN FORD MOTORS NEED TO ADDRESS IT AND NOT IGNORE IT.
THERE IS A HIGH PITCHED SQUEAL WHEN APPLYING THE BRAKES IN STOP AND GO TRAFFIC, OR TURNING AROUND. SEEMS TO HAPPEN MORE EARLY MORNING (DEW OR WETNESS). THIS STARTED WITH ABOUT 500 MILES ON THE CAR, AND SERVICE INDICATED THE BRAKES NEEDED BROKE IN, STILL CONTINUES WITH 4,000 MILES ON THE CAR.
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V339000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE REMEDY WAS UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
INSTRUMENT GAUGES, TACHOMETER / SPEEDOMETER ARE SUBDUE NO LIGHTING DURING DAY LIGHT DRIVING. COMES AND GOES. SAFETY HAZARD DRIVER DIVERSION. ENGINE WILL OVER-SPEED AT 7,500 RPM AND QUIT TRANSMISSION WILL NOT SHIFT OUT OF FIRST GEAR IN DRIVE. FORD HAS STATED THAT THE TRANSMISSION IS NORMAL. HASN'T ADDRESS THE ENGINE OVER SPEED YET. GAUGE LIGHTING HAS NOT BEEN FIX YET. FOUR TIMES TO FORD...UPDATED 10/29/15*BF
UNDER LIGHT PRESSURE THE BRAKES SQUEAL IN A HIGH PITCH. ESPECIALLY IN STOP AND GO TRAFFIC. THEY ALSO SQUEAL WHEN BRAKING AROUND CORNERS . I SEE EXCESSIVE WEAR IN THE REAR ROTORS FOR A CAR WITH LESS THAN 3000 MILES ALSO. THE DEALERSHIP SAID IT WAS THE COMPOSITION OF THE ROTOR METAL THAT IT WAS NO WORRIES ..I WORRY . I WAS A MASTER TECH FOR 15YEARS AND THIS ISN'T CORRECT . I BOUGHT A $50G CAR SO I COULD HAVE A GOOD CAR AND WARRANTEE.. ?????
AS I AM TURNING ON MY VEHICHLE TO GO TO WORK LIKE NORMAL MY AUTOMATIC SHIFTER BECAME SO HARD TO MOVE INTO GEAR THAT I HAD TO USE TWO HANDS. WHEN I WAS ABLE TO SELECT THE CORRECT GEAR MY CAR KEPT ON SHAKING AND MAKING A HUGE "CLUNK" NOISE THAT YOU CAN FEEL IT BY SITTING IN THE CAR. THE "CLUNK" NOISE BECAME MORE PROMINENT WHEN SELECTING REVERSE FROM THE PARK POSITION. IF ONE SELECTS DRIVE TO REVERSE THE NOISE AND FEEL IS STILL THERE JUST NOT AS PROMINENT.
THE PUSH BUTTON IGNITION SWITCH IS LOCATED DIRECTLY UNDER THE RADIO CONTROL BUTTONS. THE IGNITION BUTTON WILL SHUT THE CAR OFF WHILE IN GEAR AND IN MOTION. THIS HAPPENED WHILE I WAS IN A PARKING LOT, GOING ABOUT 5 MPH. MY HUSBAND ACCIDENTLY PUSHED THE IGNITION BUTTON INSTEAD OF THE RADIO CONTROL BUTTON AND SHUT THE CAR OFF. FORD HAS NO SOLUTION TO THIS HAZARDOUS DESIGN FLAW, AND TOLD ME THEY CAN'T RE-ENGINEER THE VEHICLE TO ELIMINATE THE RISK OF A SERIOUS ACCIDENT.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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