2015 Ford Mustang complaints

Backup camera image quality

The backup camera on my 2015 Mustang GT has been intermittently going out leaving a blank screen or a failed image on the dash display saying I need to contact Ford. I have been notified of a recall by the manufacturer on my particular vehicle. However, after taking my car in they said the recall span as determined by Ford apparently does not include my particular car, even though mine was manufactured in the middle of the production years 2015 - 2017. My car persists in having this issue and the wiring at the trunk lid appears defective and the insulation is split. The problem is intermittent and random. There were no incidents but some close calls. Calls to customer service say there is an active recall on my vehicle.

DOOR LATCHES Manufacturer Recall Number: 20S30. NHTSA Recall Number: 20V331. & REAR VIEW CAMERA Manufacturer Recall Number: 22S06. NHTSA Recall Number: 22V082.

Having difficulties to get our vehicle repaired by Ford Motor Company. Two out of three Safety Recalls for our car have not been solved. Attempts for arranging services have been made through online scheduling at our local dealership, as well as through contacting them by phone at different times, but still no final solution is been granted. First, DOOR LATCHES: Manufacturer Recall Number 20S3 & NHTSA Recall Number 20V331. And second, REAR VIEW CAMERA: Ford Recall Number 22S06 & NHTSA Recall Number 22V082.

Door unlatches while on highway. Incident has been occurring sporadically during my husbands commute to work. However we both drove vehicle out of town on 5 hour road trip and it unlatched 4 times on 4/15/23 and 1 time on 4/16/23. Vendor says this VIN is not covered by recall for same issue. Online forum suggests this is happening to other owners for several model years of similar mustang convertibles

Hello. I'm waiting for the repair, but I have booked this car as part of my business and provision for my family. How can I know when it will be repaired? Ford has to fix it. Regards [XXX] USA&BR DEAL LLC INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Ford Mustang. The contact stated while driving approximately 35 MPH, the passenger’s side door erroneously unlatched and became partially unsecured. The cause of the failure was not yet determined. The local dealer was not contacted. Additionally, the contact stated that the passenger’s side door would not remain securely locked. The manufacturer was notified of the failure. The failure mileage was 85,000.

There is a recall for fuel odor on build dates 9/14-10/14 due to a failed fuel line sensor. My vehicle has a build date of 8/14 and is experiencing the same issue but not covered under the recall, which is a heavy fuel odor after putting gas in. Any amount of fuel put in has a severe odor, it doesn't have to be filled.

My vehicle is often showing a "service Advancetrac" warning, another warning that the hill start assist is disabled, and simultaneously the antilock brake warning light and the seatbelt warning light on the dashboard will light up. When this happens, the traction control shuts down and steering becomes more difficult. It seems to be a sensor malfunction or a problem with the powertrain control module, which would be consistent with NHTSA campaign no. 22V382, which was issued for newer model Mustangs.

The contact owns a 2015 Ford Mustang. The contact stated while entering the vehicle, he smelled an abnormal odor. The contact stated no warning light was illuminated. The contact stated that he opened the windows within 5 minutes the odor was gone. The contact stated while driving the air conditioning was not providing cold air and the front windshield started to become foggy, causing visibility issue while attempting to see the roadway. The contact also noticed a fuel leak on the fuel hose line. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The doors on both passenger and drivers side keep unlatching while driving. it happens quite often, 4 times this week on one 200 miles trip. I took it to the dealer who said the locking mechanisms were faulty. The dealer replaced both of them $1200.00. My question is: there was a recall on this problem involving several years including 2015. But my car was not included even though it obviously has the same problem. Is there anything that can be done to cover an obvious safety hazard?

Heated seats stopped working smell of burning wires. Both seats make a clunking sound when moved.

Outside of car always smells of antifreeze, not sure where from, don't see a leek. car sometimes feels like it stalling

2015 FORD MUSTANG. CONSUMER STATED THAT THEIR VEHICLE HAS MULTIPLE OUTSTANDING RECALLS THAT HAVE NOT BEEN REPAIRED.

Backup camera doesn't work. Received a recall letter from Ford but when I brought the car in for repairs they checked it and got it working. Three days later it again stopped working. They said that even though I received a recall letter from Ford the backup camera is not covered by the recall.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated Ford didn't provide any type of repair and now wants to charge for a camera replacement.

The contact owns a 2015 Ford Mustang. The contact stated while driving 40 MPH, the check engine warning light illuminated and there was an abnormal bump before the vehicle lost motive power. The contact was able to pull over on the side of the road and noticed oil leaking from underneath the vehicle. The contact checked and saw a hole in the engine block. The vehicle was towed to the dealer, and the contact was informed that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage 109,000. The VIN was not available.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact had been observing an intermittent problem with the back-up camera for more than 5 years. The contact had taken the vehicle to a dealer who diagnosed that the camera needed to be replaced; however, the part was not available to repair the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 54,000. VIN tool confirms parts not available.

AdvanceTracService light, Hill Assist not available, Check engine light is on, Driver selection light comes on. I've taken it to the dealership and they cannot find the problem, but steering wheel and car was temporarily inoperable and turning the steering wheel was almost impossible. Suspension is off as well.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated while reversing approximately 2 MPH, the camera image was frozen on the display. The contact stated that the failure was intermittent; however, soon became a constant failure. The contact had not taken the vehicle to a dealer. The vehicle had not been diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 40,000. Parts distribution disconnect.

Rear camera wiring fails. Car was at dealer for repair in May and manufacturer or dealer has yet to address the issue. This includes third eye brake light and trunk lid

The contact owns a 2015 Ford Mustang. The contact stated that while driving, the cruise control was set to 75 mph when he heard a loud noise and started to see a light then dark gray cloud of smoke at the hood of the vehicle. The contact stated that the engine started to decelerate, and he was able to coast off the road. The contact stated upon inspecting under the hood of the vehicle, oil was scattered throughout. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 41,000.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the back over prevention camera failed to display the rear view from the vehicle intermittently. The approximate failure mileage was 36,000. The manufacturer was made aware of the failure. VIN tool confirms parts not available.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not available. The contact stated that while in reverse, the rear-view camera displayed a blank screen. No warning light was illuminated. The vehicle was taken to the dealer and it was confirmed that parts were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000. VIN tool confirms parts not available.

Touchscreen is dark. Tried to reset by pressing the Radio on Button and forward button the same time, checken all harnesses and connectors. Everything fine. Apparantly the APIM module failed.

The contact owned a 2015 Ford Mustang. The contact stated that while her son was driving approximately 30 MPH, as he tried to slow while following the road steering to the left, the vehicle's brakes failed. The vehicle left the roadway spun several times and crashed into a tree. The roadway surface was not dry, the contact's son said that the conditions had been misty. The driver's side door was crushed and the entire side panel to the rear wheel was crushed by the impact. The driver's side window, the rear windshield, and the passenger side window were shattered. The contact stated that additionally large branches from the tree had fallen off at impact and damaged the hood and trunk of the vehicle. The driver's side air bag and passenger side air bag, and driver's front air bag had deployed. The contact's son had sustained bruising and abrasions to the left side of his neck and forehead, he had bruising and abrasions to his shins and knees. The son also had abrasions to both his hands on the tops the hands. The contact stated that only an EMT squad had arrived and treated the son. The son had not been transported to the Emergency Room, the police were not on the scene. The vehicle had been towed to an impound lot and the contact's insurance provider declared the vehicle a total loss. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000.

The contact's daughter owns a 2015 Ford Mustang. The contact stated that while his daughter was driving at an unknown speed, her seatbelt was unlatched independently. The contact stated that his daughter continuously attempted to fasten the seat belt however, the seat belt locked up and she was no longer able to fasten and latch it securely. The contact stated that he attempted to fasten the seat belt himself and was successful after various attempts; however, the failure reoccurred. The vehicle was taken to an independent mechanic who informed the contact that the driver’s side seat belt mechanism needed to be replaced. The local dealer was made aware of the failure and informed the contact that the vehicle was no longer covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was out of warranty and that the repair would be at his expense. The approximate failure mileage was 97,000.

The contact owns a 2015 Ford Mustang. The contact stated that while reversing, the rearview camera turned on briefly and turned off. The contact stated that the failure had been reoccurring increasingly. The contact later received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). However, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that they could not assist as parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000. VIN tool confirms parts not available.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and advised the contact that the parts were on back order. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Ford Mustang. The contact stated that during inclement weather, water was leaking into the vehicle from the rear passenger’s side window causing the seat and carpet to be soaked. The contact was concerned that the moisture and condensation from the rainwater may lead to mold inside the vehicle. The cause of the failure was not determined. The local dealer was not contacted. The manufacturer was notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 60,000.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the contact stated that when the vehicle was shifted in reverse position, the rearview camera displayed a blank or distorted screen without warning. As a result, almost caused an accident. The vehicle was taken to the dealer where the contact was informed that the parts to do the repair were unavailable. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that parts were unavailable. The failure mileage was approximately 36,000.

The contact owns a 2015 Ford Mustang. The contact stated that while operating the vehicle in rush hour traffic, the vehicle experienced total brake failure and the brake failure message had displayed. The contact had to use the parking brake to stop the vehicle while in bumper-to-bumper traffic. The contact indicated that the vehicle had been serviced by the local mechanic on multiple occasions for the same failure and the brake master cylinder and brake booster were replaced. The vehicle was also taken to the local dealer who readjusted the brake pads but the failure continued. The contact also indicated that the failure had occurred during very hot temperature days. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 67,000.

The contact owns a 2015 Ford Mustang. The contact stated that the rear plastic window of the convertible roof had begun to deteriorate around the imbedded defroster wire. The plastic had begun to turn white around the wire and visibility was becoming impaired. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear plastic window needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.

The contact owns a 2015 Ford Mustang. The contact stated while attempting to shift into reverse the Back Over Prevention camera was inoperable. There were no warning lights illuminated; however, there was an unknown error message displayed. The contact also stated there was a trunk failure that affected the operation of the camera. The contact related the failure to NHTSA Campaign Number 22V082000 (Back Over Prevention) however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Mustang. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic); however, while driving with the cruise control activated, the brake pedal was depressed but instead the vehicle accelerated and failed to stop as needed. The contact stated that an excessive amount of pressure was needed to depress the brake pedal while stopping the vehicle. The contact stated that the failure only occurred while the cruise control was activated. The contact had taken the vehicle to the dealer and the mechanic was also able to duplicate the failure. The dealer diagnosed that the cruise control had malfunctioned and caused the brakes to not operate as needed to deactivate the cruise control. The dealer replaced the cruise control switch; however, the failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,000.

Heated and cooled seats are not sufficiently grounded, causing burnt wiring beneath passenger seat, overcurrent to blower motor. This issue applies to multiple makes and models using the Ford\Motorcraft wire harness part number WPT-928.

The passenger door unlatches while the vehicle is in motion. The dealer has reported that this had already been fixed, but it is still happening. It is a major safely issue that needs to be resolved. I can provide video footage.

The contact owns a 2015 Ford Mustang. The contact stated while driving approximately 55 MPH, the steering wheel seized. There was no warning light illuminated. The contact depressed the brake pedal and stopped the vehicle. The contact was unable to veer to the side of the road. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed that the electronic steering gear assembly needed to be replaced. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in a recall associated with the failure. The dealer advised the contact to bring the vehicle in to be repaired at her expense. The vehicle was not repaired. The failure mileage was approximately 65,000.

The contact owns a 2015 Ford Mustang. The contact stated while attempting to drive the vehicle the brake pedal cushion was fractured. The contact stated that the brake light was illuminated. The vehicle was taken to the local dealer and diagnosed with brake pedal failure. The contact stated there was previous recall for the failure and the vehicle was repaired; however, the failure reoccurred. The manufacturer was notified of the failure. The approximate failure mileage was 81,000.

Recall: 22S06 back up camera not available. Took my mustang in for the recall and service rewired back up camera harness/wires. Week later, came went out again and upon self inspection, the dealership's repair of the wiring broke and dealership is demanding I pay for diagnostics and repairs.

What component or system failed or malfunctioned, and is it available for inspection upon request? Connecting rod in the engine. The car is available for inspection. How was your safety or the safety of others put at risk? I was traveling on a major highway at highway speeds when the engine failed. Luckily there was a wide shoulder on the section of highway I was traveling on. I could not make it to the nearest exit less than a mile away. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes a Ford Dealership Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning messages. I checked every gauge in my car when I began to lose power, and every gauge said it was within normal range. There were no earlier symptoms, and I have been told by the dealership that this is a mechanical defect.

Rubber stopper on brake sensor dry rotted and broke off. This caused the car to think I was applying the brakes when I wasn’t. It would cut the throttle while trying to maintain speed and my brake lights were always on even though I wasn’t touching the brakes or in the car for that matter.

The rear view camera is intermittently displaying a blank or distorted image.

The passenger and driver door open (ajar) occasionally at freeway speeds. It has happened 6-7 times since February.

While driving my 2015 Ford Mustang 70 mph, my passenger side door opened. I had to reach across to pull it closed and nearly lost control of my vehicle. If I had lost control of my vehicle, other motorists would have been harmed. This has happened multiple times since owning the vehicle. I took it to Ford to get it looked at & found out there were 3 safety recalls; 20S30, 15S16, & 16S30. These recalls were supposed to inspect and fix a defective door latch. If it isn’t fixed, there is potential for the door to unlatch while driving, increasing the risk of injury. This recall affected 2.15 million Ford vehicles. These include the 15 Ford Mustang, 2013-2015 Ford C Max, 2013-2015 FordEscape, 2012-2015 Ford Focus, 2015 Lincoln MKC, & 2014-2016 Ford Transit Connect I spoke with the Ford Service center in Clearwater, FL on June 9th, 2022. They inspected the door latch and stated that it needed to be changed. This defective latch should have been fixed in the previous recall. They only checked the part number. If it wasn’t a certain part number, they marked it as passing and potentially putting thousands or even millions of unsafe vehicles back on the road. My vehicle has a defective door latch and should have been replaced! Ford basically lied to the NHTSA and put millions of drivers at risk on the roads. I contacted Ford Customer Support and asked them to rectify this since it was missed they basically rushed me off the phone and told me to fix it on my own. I’m appalled that Ford

2015 FORD MUSTANGL. CONSUMER WRITES IN REGARD TO BACKUP CAMERA SAFETY RECALL. THE CONSUMER STATED THE DEALER PERFORMED THE RECALL ACCORDING TO THE NOTICE. THE CONSUMER STATED THE DEALER ONLY REPLACED THE CAMERA, BUT REFUSED TO REPLACE THE CAMERA'S WIRING. THE CAMERA WAS INOPERABLE AFTER BEING REPLACED.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) and 20V331000 (Latches/Locks/Linkages) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact stated that the passenger’s side door ajar warning light was illuminated while the door was securely closed. Additionally, the back over protection camera occasionally went black; however, the camera regained proper function after a message appeared on the instrument cluster. The approximate failure mileage was 105,000. VIN tool confirms parts not available.

The contact owns a 2015 Ford Mustang. The contact stated that after it rained, there was water on the rear passenger’s side floor of the vehicle. The vehicle was equipped with a convertible top. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure. The contact cleaned and drained the water from the vehicle. The manufacturer was contacted and a case was opened. The contact stated that a year later the vehicle was at the dealer for recall repairs and she noticed that there was water inside the vehicle. The manufacturer was notified of the failure but offered no assistance. The manufacturer then transferred the call to the NHTSA. The approximate failure mileage was 74,000.