TL* THE CONTACT OWNS A 2010 FORD MUSTANG GT500. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE FRONT PASSENGER SIDE AIR BAG INDEPENDENTLY DEPLOYED. THE VEHICLE SECURITY ALARM THEN SOUNDED, THE DASHBOARD LIGHTS ALL ILLUMINATED AND THE SEAT BELT BECAME INCREASINGLY TIGHT AROUND THE CONTACT. THE PASSENGER SUFFERED INJURY TO HER RIGHT ARM AS A RESULT OF THE AIR BAG DEPLOYING. THERE WAS ALSO DAMAGE TO THE PASSENGER SEAT. THE CONTACT SHUT OFF THE ENGINE AND DEPRESSED THE BRAKE AND ACCELERATOR PEDAL SEVERAL TIMES IN AN ATTEMPT TO RESET THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 12,800.
2010 Ford Mustang complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
BOUGHT A 2010 MUSTANG GT500 CONVERTIBLE ON FEB 18 2010. SINCE THEN I HAVE HAD TWO OF THE SAME ISSUES WITH PROBLEMS SHIFTING THE TRANSMISSION TO SECOND GEAR AND FIFTH GEAR. IT IS IN THE SHOP NOW FOR THE SECOND TIME TRYING TO FIX THIS PROBLEM. ALSO, IN MARCH, MY VEHICLE WAS STRUCK BY A CAR FROM THE REAR WITH NO AIRBAG DEPLOYMENT. THE CAR WAS IN THE FORD SERVICE SHOP GETTING THE TRANSMISSION CHECKED BEFORE THE WORK WAS DONE ON THE CAR TO FIX THE REAR BUMPER. (THE TRANSMISSION HAD AN ISSUE BEFORE THE WRECK). ON JULY 24 AROUND 930 PM MY PASSENGER SEAT AIRBAG DEPLOYED ON MY PASSENGER WITH 0 IMPACT TO THE VEHICLE. THE VEHICLE WAS THEN BROUGHT TO THE SERVICE TO HAVE THE TRANNY CHECKED FOR THE SECOND TIME AND I MENTIONED THIS AIRBAG PROBLEM AT THE TIME I CAME IN FOR THE SERVICE APPT. ( THE NIGHT OF THE INCIDENT I HAD THE POLICE FILE A REPORT AND I HAVE A FILE NUMBER FOR THIS, AFTER THE FILE WAS FILED, I CALLED AND LEFT A MESSAGE FOR THE DEALERSHIP STATING THIS HAPPENED) . FORD, SINCE HAS SAID THAT TO CONTACT MY INSURANCE COMPANY BECAUSE THERE IS NOTHING FURTHER THEY CAN DO. I HAVE AN ADJUSTER DUE TO LAFAYETTE FORD IN FAYETTEVILLE, NC ON THE 4TH OF AUG. I HAVE RESEARCHED 3 OTHER VEHICLES WITH THIS PROBLEM : 2008 MUSTANG, AND 2010 FORD ESCAPES THEN MY 2010 GT500 MUSTANG SHELBY. MY PASSENGER WAS INJURED AND IS IN A SLING. SHE RECEIVED MEDICAL ATTENTION VIA MILITARY DOCTORS ON FT. BRAGG, NC. THE PASSENGER WAS NOT A RELATIVE AND IS SEEKING JAG'S COUNCIL. *TR
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE ROTATING THE TIRES, HE NOTICED THE FUEL LINE WAS HAD FRACTURED AND WAS DANGLING FROM ITS HOUSING. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER; THE BRACKET FOR THE FUEL LINE WAS MISSING. THE DEALER ADVISED THAT THE BRACKET WAS NOT A PART THAT WAS SOLD INDIVIDUALLY AND THE ENTIRE FUEL LINE ASSEMBLY COVER WOULD NEED TO BE PURCHASED AND REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 3,733. THE CONSUMER STATED THE PROBLEM HE IS HAVING IS NOT ONLY SPECIFIC TO HIS VEHICLE. HE FOUND TWO OTHER MODELS THAT HAD THE SAME MISSING FUEL LINE SUPPORT BRACKET; A 2010 V6 MODEL AND A 2011 V8 GT MODEL. UPDATED 07/13/10
I PURCHASED A 2010 FORD MUSTANG (VIN: [XXX] ) IN APRIL OF 2009. THIS VEHICLE WAS EQUIPPED WITH PIRELLI PZERO NERO TIRES THAT WERE MANUFACTURED IN NOVEMBER OF 2008. IN APRIL 2010, I NOTICED CRACKS IN THE RUBBER IN BETWEEN THE TREAD RIBS ON ALL 4 TIRES. THESE TIRES HAD ~17K MILES ON THEM AND WERE 1 YEARS OLD. I CAN PROVIDE PICTURES UPON REQUEST. I AM REPORTING THIS PROBLEM SINCE I BELIEVE THAT IT COULD POTENTIALLY BE A SAFETY HAZARD AND IT OCCURRED DURING NORMAL TIRE OWNERSHIP. SINCE ALL 4 TIRES EXHIBITED THIS PROBLEM, I DO NOT BELIEVE THAT THIS IS AN ISOLATED CASE AND THERE COULD BE OTHER OWNERS THAT ARE UNKNOWINGLY AT RISK. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TR
THE 2010 FORD MUSTANG HAS THE PHONE BUTTON THAT IS FOR HANDS FREE WIRELESS CONNECTION THAT DOES NOT WORK. THE FEATURE IS DESIGNED INTO THE CAR AND THE CONSUMER THINKS THAT BY BUYING THIS CAR YOU CAN DRIVE SAFELY HANDS FREE BUT THAT IS NOT THE CASE. *TR
TL*THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH PROCEEDING TO MAKE A LEFT TURN WHEN AN OPPOSING VEHICLE CRASHED INTO THE FRONT DRIVER SIDE DOOR. THE CONTACTS HEAD STRUCK THE FRONT DRIVER SIDE WINDOW WHICH RESULTED IN CUTS TO THE HEAD AND EYE BROW AREA. THE AIR BAG SYSTEM FAILED TO DEPLOY WITH THE IMPACT. A POLICE REPORT WAS FILED FOR THE INCIDENT AND THE VEHICLE WAS COMPLETELY DESTROYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CURRENT AND FAILURE MILEAGES WERE 80. UPDATED 04/30/10. *LJ THE CONSUMERS HUSBAND WAS PULLING OUT OF THE DRIVEWAY, WHEN THE ACCIDENT OCCURRED. UPDATED 09/02/10*JB
TL*THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE RACK AND PINION UNIT MALFUNCTIONED. THE RACK AND PINION MAKES THE VEHICLE DIFFICULT TO STEER. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER WHO HAS NOT FOUND ANY DEFECTS WITHIN THE RACK AND PINION. THE CONTACT IS AFRAID TO DRIVE THE VEHICLE. THE FAILURE MILEAGE WAS 5,813.
TL*THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE THE CONTACT WAS DRIVING 5 MPH SHE NOTICED THAT THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND WITHIN A FEW MINUTES THE ENGINE SUDDENLY SHUT OFF; HOWEVER, AFTER THE VEHICLE SHUT OFF ALL OF THE ELECTRICAL COMPONENTS CONTINUED TO OPERATE NORMALLY. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 800.
THIS IS A REQUEST TO ENSURE COMPLIANCE AND ANALYSIS ON ALL FORD MUSTANG AUTOMOBILES. PLEASE INSPECT EQUIPMENT ON MUSTANGS, TIRES, DEFECTS, RECALLS. PLEASE INSPECT FOR 2010 BACK UNTIL AT LEAST 2005. PLEASE HELP TO ENSURE FREQUENT FLUID CHANGES AND NEW AUTOMOTIVE FLUID RECYCLING PROGRAMS ON A STATE TO STATE BASIS. PLEASE INSPECT ALL EQUIPMENT FOR DEFECTS AND RECALLS. PLEASE INSPECT TIRES FOR DEFECTS AND RECALLS. *TR
BRAKING FOR TRAFFIC SIGNAL ENGINE CREATED CLUNKING THEN WHISTLING NOISE. IT SEEMED AND FELT LIKE THE ENGINE HAD FALLEN ONTO PAYMENT. TAKING FOOT OFF BRAKE THE 2010 MUSTANG ACCELERATED ON ITS OWN. DROVE HOME PARKED CALLED FORD AND ALSO REPORTED THAT AIRBAG LIGHT PASSENGER AIRBAG LIGHT ALWAYS ON. FORD TOWED TO NEARBY DEALER, MECHANIC DROVE 8 MILES COULD NOT VERIFY NOR DUPLICATE EVENTS. *TR
I WAS STANDING OUTSIDE OF THE CAR. I UNLOCKED THE VEHICLE. DRIVER SIDE DOOR WAS THEN OPENED. WHEN DRIVER'S SIDE DOOR WAS OPENED, THE PASSENGER SIDE WINDOW SHATTERED. THE CAR WAS IN A PARKING LOT AND STATIONARY. NOTHING HIT THE WINDOW. NOTHING WAS THROWN AT THE WINDOW. AGAIN THE PASSENGER SIDE WINDOW SHATTERED WHEN THE DRIVER'S SIDE DOOR WAS OPENED. THE WINDOW WAS TINTED AND IS WHAT KEPT THE GLASS FROM SCATTERING ALL OVER THE GROUND AND IN THE CAR. THE WINDOW ITSELF IS BELIEVED TO BE DEFECTIVE BUT CANNOT VERIFY THIS. IT IS ALSO BELIEVED THAT THERE MIGHT HAVE BEEN AN ISSUE WITH THE WINDOW MECHANISM NOT BEING PROPERLY ADJUSTED BUT ALSO CANNOT VERIFY THIS. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP TO HAVE THE WINDOW REPLACED. DEALER NOTED THAT THIS IS NOT A WARRANTY ISSUE AND THAT THE WARRANTY WILL NOT COVER THIS. THE COST OF REPLACEMENT IS AROUND $500. THE DEALER IS GOING TO LOOK INTO THE MECHANISM, TRACK, AND WHETHER STRIPPING TO VERIFY THAT THIS WAS NOT THE CAUSE. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Ford Mustang → · Every Mustang year → · How the figures are calculated →