RECEIVED RECALL NOTICE ON AIRBAG. FORD STATES THE AIRBAG MAY INJURE OR KILL ME. FORD DOES NOT HAVE THE REPLACEMENT PARTS TO FIX THE CAR. FORD REFUSES TO PROVIDE A REPLACEMENT VEHICLE FOR TEMPORARY USE DURING THE UNSPECIFIED WAIT TIME. FORD INSISTS I SHOULD CONTINUE TO DRIVE THE UNSAFE VEHICLE.
2010 Ford Mustang complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
CAR WAS STOPPED IN DRIVEWAY WHILE EXITING TO OPEN GARAGE DOOR USING BUTTON IN GARAGE. GOT BACK INTO CAR AND PUT CAR IN DRIVE TO PULL INTO GARAGE. CAR TOOK OFF OUT OF CONTROL. BRAKES DID NOT SLOW VEHICLE. IT KEPT ACCELERATING WITHOUT PRESSING GAS PEDAL. BRAKES DID ABSOLUTELY NOTHING TO STOP VEHICLE. VEHICLE STOPPED ONLY AFTER BUSTING THROUGH A BRICK WALL IN REAR OF GARAGE.
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE CONTACT WAS NEVER INFORMED ABOUT THE RECALL, AS SHE FOUND IT HERSELF. THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/15/15
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT THE PARKING BRAKE FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 09/09/15*LJ THE CONSUMER STATED THE VEHICLE BEGAN ROLLING BACKWARDS AFTER IT WAS PUT IN PARK AND THE PARKING BRAKE WAS SET. THE VEHICLE CRASHED INTO ANOTHER VEHICLE. UPDATED 12/11/2015*JS
I WAS DRIVING ON FREEWAY I10 , EXIT RAMP 4TH STREET SANTA MONICA , AND THE DRIVER AIRBAG DEPLOYED AND BELT STOCKED. EXPLOSION WITH NO IMPACT.NO COLLISION. WAS DRIVING AT 20 MILES A HOUR OR MAYBE LESS . WAS VERY SCARY AND GET LEFT ARMS AND HAND INJURED . MY INSURANCE REVIEW AND PAY FOR REPLACEMENT OF AIRBAG . BUT SINCE THEN , I HAD NO CAR FOR 3 WEEKS , CANNOT GO TO WORK AFTER INJURIES , UNDER DISABILITY LOSS OF WAGE . CAR NOW HAS A CONSTANT RED LIGHT ENGINE , ELECTRONICS SYSTEM SEEMS MESSED UP WITH 100 DEFECTS SIGNALS . FORD DEALER SANTA MONICA HAD SAME WEEK , SAME INCIDENT WITH A MUSTANG 2010 , AIRBAG EXPLODED WITH NO COLLISION. *TR
I WAS LEAVING A PARKING LOT AND MAKING A RIGHT TURN ONTO A STREET. THE DRIVER'S DOOR FLEW OPEN. I WAS ABLE TO STOP AND CLOSE THE DOOR BEFORE THERE WAS ANY TYPE OF CRASH AND NO INJURY. DURING LATE 2012 I HAD NOTICED A PROBLEM WITH THE DRIVER'S DOOR NOT LATCHING WHEN I CLOSED IT. WHEN INSIDE THE CAR I MADE A POINT OF CLOSING THE DOOR FIRMLY. WHEN PARKING THE CAR I DEVELOPED THE HABIT OF HITTING THE DOOR LATCH TO BE CERTAIN IT WAS CLOSED SECURELY. THERE WAS ONE OTHER TIME AFTER THE FIRST INSTANCE THE DOOR OPENED UNEXPECTEDLY WHEN DRIVING BUT I WAS ABLE TO CLOSE THE DOOR, AGAIN WITHOUT INCIDENT OR INJURY. I BOUGHT A NEW DOOR HANDLE THROUGH THE FORD DEALERSHIP FROM WHICH I'D PURCHASED THE CAR AND HAD IT INSTALLED IN SEPT 2014. I WAS TOLD THAT IT WAS THE HANDLE THAT WASN'T WORKING AND NOT A BIGGER PROBLEM IN THE DOOR. I ORDERED THE CAR ABOUT 5-27-09 AND TOOK DELIVERY 8-11-09. *TR
CAR MAKING A CLUNKING SOUND AT LOWER SPEEDS FROM FRONT END GOING OVER BUMPS. TURNS OUT IS BAD LOWER CONTROL ARMS. *TR
ON OCT 27, 2014 I WAS TRAVELING OUT OF TOWN ONTO OUR LOCAL HIGHWAY. AS I ACCELERATED FROM 40 MPH TO THE 65 MPH SPEED LIMIT THE GAS PEDAL CONTINUED TO RAPIDLY DEPRESS TO THE FLOOR SENDING ME UP TO 80 MPH UNTIL I DEPRESSED THE CLUTCH. AT THAT POINT THE ENGINE RPM SKYROCKETED, SO I TURNED OFF THE CAR, APPLIED THE BRAKES AND PULLED OFF TO THE SIDE OF THE ROAD. IT WAS A FRIGHTENING EXPERIENCE! I THOUGHT IT WAS JUST CAUSED BY THE GAS PEDAL GETTING STUCK UNDER MY NEW FLOOR MAT, BUT THEN HAPPENED 2 MORE TIMES IN THE PAST 6 MONTHS, SO I KNEW IT WAS A MECHANICAL PROBLEM. SINCE THEN I HAVE RESEARCHED ON THE INTERNET AND FOUND LOTS OF INFORMATION AND BLOGS FROM OTHER MUSTANG OWNERS EXPERIENCING THE SAME PROBLEM AND PLAN TO MAKE AN APPOINTMENT IMMEDIATELY WITH MY LOCAL FORD DEALERSHIP. QUESTION: WHY DOESN'T FORD DO A MAJOR RECALL BEFORE SOMEONE GETS KILLED? *TR
THERE ARE TIMES WHERE I AM ABLE TO APPLY COMPLETE PRESSURE TO MY MUSTANG'S ACCELERATION PEDAL AND UPON REMOVING MY FOOT FROM THE PEDAL, THE VEHICLE CONTINUES TO ACCELERATE. ON FEBRUARY 4TH, 2015, MY CAR CONTINUED ACCELERATION ON WHAT WAS LUCKILY AN OPEN HIGHWAY. I ATTEMPTED TO APPLY MY BRAKES AND THEY SEEMED TO SLOW THE VEHICLE DOWN SOMEWHAT. UPON RELEASING THE BRAKE PEDAL, THE VEHICLE BEGAN ACCELERATING AGAIN. I HAD TO REPEATEDLY JAM MY FOOT INTO THE GAS PEDAL TO BREAK IT FREE. I WAS ABLE TO REPLICATE THIS SAME ISSUE DIRECTLY AFTERWARDS. NEXT, I PARKED MY VEHICLE AND TURNED IT OFF. I CHECKED TO SEE IF THERE WAS ANYTHING THE PEDAL COULD BE GETTING STUCK ON. I HAVE FLOOR MATS, BUT, THERE IS NO WAY IT IS SEEMINGLY POSSIBLE FOR THE PEDAL TO GET STUCK UNDERNEATH THE MAT. I TRIED MY BEST TO FIND SOME WAY THE GET THE PEDAL STUCK UNDERNEATH THE FLOOR MAT. THE PEDAL WOULD JUST POP RIGHT BACK UP. WHAT REALLY SCARED ME, WAS AFTER RELEASING THE GAS PEDAL (WITH THE CAR OFF) AND VISUALLY SEEING THE PEDAL UNTOUCHED BY ANY TYPE OF OBSTRUCTION, I TURNED THE CAR BACK ON AND THE VEHICLE'S ENGINE BEGAN REVVING AS IF I WAS HOLDING THE GAS PEDAL DOWN, BUT OF COURSE THE CAR WAS IN PARK. I HAVE NOT BEEN ABLE TO REPLICATE THE ISSUE SINCE THEN TODAY. THIS IS AN ISSUE THAT HAS OCCURRED MORE THAN ONCE ON MULTIPLE DAYS OF DRIVING. *TR
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
MY MUSTANG IS BLISTERING ON THE PASSENGER SIDE HOOD IN THE FRONT AT THE "LIP" IT IS BLISTERING NOW HOWEVER I HAVE FOUND THROUGH THE INTERNET, FORD KNOWS OF THE PROBLEM AND HAS IGNORED FIXING IT. I WAS TURNED DOWN FOR REPAIR SITTING "OUT OF WARRANTY" I CONTEND IT IS NOT A WARRANTY ISSUE RATHER THAN A FRAUD. FORD HAS ISSUED A TSB ON THE ISSUE BUT FAILS TO COVER COST TO FIX IT. AT 70MPH THE PAINT COULD FLY OFF AND HINDER MY VIEW. *TR
I NOTICED MY MUSTANG BEGINNING TO RUST ON MY HOOD. THE BEGINNING OF RUST STARTS WITH "BUBBLES" THAT IS WHEN I FIRST NOTICED IT. *TR
THIS INCIDENT HAPPENED SEVERAL TIMES. WHILE DRIVING IN THE CITY THE RPMS WOULD GO DOWN WHILE ACCELERATING LOSING POWER AND HARDLY MOVING THE CAR. AT ONE POINT I ALMOST GET REAR ENDED BECAUSE AS I WAS ACCELERATING FROM A GREEN LIGHT THE CAR TOTALLY STALLED AND WOULD ACCELERATE VERY SLOWLY. I DECIDED TO TAKE IT TO A FORD DEALER AND HAVE THEIR TECHNICIANS CHECK IT,SINCE I READ MANY COMPLAINTS ABOUT SEVERAL FORDS FROM 2005 TO 2012 INCLUDING THE MUSTANG.THE SERVICE MANAGER TOLD ME THAT THERE WAS NO WARRANTY OR KNOWN RECALL ON THIS ISSUE, WHEN IN FACT I READ DOZENS OF COMPLAINTS ABOUT IT, IN SEVERAL WEBSITES. MY LIFE WAS IN DANGER SEVERAL TIMES ALL BECAUSE OF A FAULTY PART THAT FORD INSTALLED IN MY CARS AND FOR YEARS COMPLAINTS KEEP COMING AND NO ONE IS DOING ANYTHING ABOUT IT. I AM WRITING TO YOU GUYS BECAUSE YOUR LINK WAS IN ONE OF THIS WEBSITES INCLUDING GOOGLE.COM. I ALSO MENTIONED TO THE SERVICE MANAGER AT THE FORD DEALER THE CONSUMER SATISFACTION PROGRAM 13NO3 WHERE U GUYS MENTION THE FORD ESCAPE BUT ALSO TALK ABOUT COMPLAINTS ON THE MUSTANG AND SEVERAL OTHER FORD VEHICLES,AND HE SAID THAT MY MUSTANG WAS NOT ONE OF THEM.AGAIN I CANNOT STRESS ENOUGH ALL THE COMPLAINTS MENTIONED BY DIFFERENT SOURCES ABOUT THE SAME ISSUE IN THE THROTTLE BODY ON THE 2010 MUSTANG. I PAID FORD FOR THE REPAIR I HAD TO,FOR MY OWN SAFETY AND MY DAUGHTER THAT RIDES WITH ME IN THAT CAR EVERYDAY AND TOLD THE DEALER THIS WAS NOT GONNA STAY LIKE THIS. NOT ONLY WAS MY SAFETY AND MY DAUGHTER'S IN JEOPARDY BU
ON INTERSTATE I-12 HEADING WEST AT 70 MILES PER HOUR APPROACHING ABITA EXIT, CAR KILLED AND COASTED TO SIDE IN ALOT OF TRAFFIC AND WOULD NOT START, ALMOST GOT REAR ENDED, WOULD NOT RESTART, TOWED TO FORD (SUPREME FORD) DEALER IN SLIDELL, LA. VERY DANGEROUS CONDITIONS. *TR
DRIVING ON THE EXPRESS WAY FROM VACATION AND DOING 70 MPH AND ALL OF A SUDDEN THE RPM STARTING ACTING UP. AS I WAS DRIVING, THE CAR RPM WAS DRIVING AT A 3 INSTEAD OF THE NORMAL DRIVE. IT ALSO HAD A HARD TIME PICKING UP SPEED AFTER 60 MPH. *TR
I WAS ON INTERSTATE 59 NORTH. I PRESSED THE BRAKES, THEY WERE LOCKED UP. CAR BEGAN TO ACCELERATE ON ITS OWN. NEITHER WOULD FUNCTION. BEFORE ATTEMPTING TO ENGAGE THE EMERGENCY BRAKE, I PUT THE CAR INTO NEUTRAL, ATTEMPTING TO SLOW IT AND DISTANCE MYSELF FROM ANY TRAFFIC THAT WAS NEARBY. ONCE I PUT IT IN NEUTRAL, IT BEGAN TO SLOW, ACCELERATOR AND BRAKES UNLOCKED, ALLOWING ME TO COME TO A STOP ON THE SIDE OF THE ROAD. CALLED FORD, THEY'VE TOWED IT TO A LOCAL DEALERSHIP. I'VE READ SOOOOO MANY REPORTS ONLINE, BUT FORD IS GIVING EXCUSES AND BLAMING IT ON CUSTOMERS. THIS IS DEADLY AND SOMEONE IS GOING TO DIE AS A RESULT OF IT! PLEASE HELP!!!!!!!! *TR
NEAR MISS - CAR PULLED OUT IN FRONT OF ME AND I INSTINCTIVELY HIT THE BREAKS AND PASSENGER SEAT BELT LOCKED UP AND WOULDN'T RELEASE CAUSING PASSENGER DISCOMFORT AND UNABLE TO BREATH, WAS UNABLE TO RELEASE SEAT BELT SO HAD TO CUT OFF . THIS IS A 2010 MUSTANG CONVERTIBLE WITH LESS THAN 50,000 MILES . CONTACTED DEALER AND SAID THAT THE SEAT BELT WAS NOT COVERED UNDER WARRANTY! IT WOULD BE $300 + LABOR ?? LOOKED ONLINE AND IT SEEMS THAT THERE ARE A LOT OF PEOPLE WHO HAVE THE SAME PROBLEM! FORD NEEDS TO RECALL AND FIX THIS PROBLEM! *TR
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT THE DASHBOARD WAS LEAKING WATER ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 70,000.
MY VENT HAS A LOUD CLICKING NOISE EVERY TIME I START THE CAR UP, IT LAST FOR ABOUT 15 SECONDS. MY AIR BAG LIGHT STAYS ILLUMINATED ON MY CONSOLE AND WILL NOT GO OFF. *TR
HOOD PAINT IS BUBBLING, CORRODING, AND CHIPPING OFF. *TR
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE WOULD FAIL TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SMART JUNCTION BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 40,000.
MY CAR BATTERY IS BEING DRAINED AND GOING DEAD, WHILE CAR IS COMPLETELY OFF AFTER SITTING FOR MORE THAN 10 MINUTES. I HAVE HAD THE BATTERY CHECKED, ALTERNATOR CHECKED, AND ALL FUSES PULLED AND DIAGNOSED TO SEE IF THERE WAS A SHORTAGE OR BAD FUSES. ALL WIRES, CONNECTORS, AND FUSES WERE DOCUMENTED TO BE IN GOOD STANDING. THE CAR HAD BEEN DRIVING PERFECTLY AND CRANKING WITH NO PROBLEM, THEN THIS PROBLEM OCCURRED OUT OF THE BLUE. THE SAME DAY IT WENT DEAD, THAT MORNING IS WHEN MY CAR STARTED UP SLIGHTLY DIFFERENT; BUT I DID NOT PAY IT MUCH ATTENTION, SINCE IT DID CRANK. LATER THAT DAY, I STARTED MY CAR AND IT SLIGHTLY TOOK A SECOND LONGER TO CRANK; WHICH IS WHEN I THEN FIGURED SOMETHING WAS GOING WRONG. I MADE IT TO MY DESTINATION - WHERE I WAS THERE FOR ABOUT A 1.5 HOURS - GOT IN THE CAR TO LEAVE, AND THAT'S WHEN I FIRST EXPERIENCED A COMPLETELY DEAD BATTERY. I THEN WAS ABLE TO GET A JUMP, WHICH STARTED MY CAR RIGHT BACK UP; WHEREAS, I THEN HEADED TO AUTOZONE AND GOOD YEAR TIRES TO HAVE MY BATTERY TESTED. EACH PLACE STATED THAT MY BATTERY WAS 100% AND CHARGING PERFECTLY. I THEN WENT TO AN AUTO ELECTRIC SHOP AFTER GOOGLING THE PROBLEM, AND SEEING THAT MANY OTHERS HAVE EXPERIENCED THE SAME PROBLEM WITH THE SAME YEAR AND PREVIOUS MUSTANG MODELS. AFTER 5 HOURS OF DIAGNOSING MY CAR AND SEEKING WHAT THE PROBLEM MAY BE, I WAS INFORMED BY THE CAR TECHNICIAN THAT THE ISSUE OF THE DRAINING IS BEING CAUSED FROM THE MALFUNCTIONING OF THE SMART JUNCTION BOX - LOCATED IN THE FOOT PANEL OF THE
I HAD JUST MADE THE FINAL PAYMENT ON THE VEHICLE, WHEN THE ABS ANTI-SKID LIGHTS CAME ON. A LOCAL MECHANIC TESTED IT, AND SAID THAT THE PROBLEMS WERE: A DYNAMIC STABILITY CONTROL VALVE RIGHT FRONT CIRCUIT FAILURE AND AN ABS UNIT MALFUNCTION. THE TOTAL COSTS FOR THE TWO PARTS WERE MORE THAN $1,100.00. *TR
TL* THE CONTACT OWNS A 2010 MUSTANG GT. THE CONTACT STATED THAT THE FUEL PUMP RELAY FUSE BURNED OUT AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE PROBLEM. THE TECHNICIAN REPLACED THE FUEL PUMP RELAY BUT THE VEHICLE CONTINUED TO STALL. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.
THE REAR TAIL LIGHTS SAY ON FULL INTENSITY (THE SAME INTENSITY AS IF BRAKING). WHEN THE IGNITION IS OFF, THE TAIL LIGHTS REMAIN ON FULL INTENSITY. WHEN THE BRAKE PEDAL DEPRESSED, THE LIGHT INTENSITY REMAINS ON FULL WITH NO CHANGE. THEY DO NOT TURN OFF. HOWEVER, THE LIGHTS RESPOND PROPERLY TO THE TURN SIGNALS (SAME LIGHTS USED), BY SEQUENTIALLY ALTERNATING INSIDE LIGHT "TRAVELING" TO THE OUTSIDE, AS THE MUSTANG TAIL LIGHTS ARE A THREE LIGHT SEQUENCE ON EACH SIDE, LEFT AND RIGHT. THE PASSENGER FLOORBOARD CARPETING IS WET AND THE WIRES LEADING INTO THE SMART JUNCTION BOX ON THE PASSENGERS SIDE ARE WET. THE AREA HAS HAD RAINFALL RECENTLY AND I HAD TAKEN THE CAR INTO AN ENVIRONMENTALLY FRIENDLY CAR WASH. IT HAS BEEN SAID BY SOME THAT THERE IS A DESIGN FLAW IN THE S-197 MUSTANG DESIGN, WHERE THE LEAKS OCCUR DUE TO CLOGS IN DRAINAGE, BUT FORD REPRESENTATIVES WILL NOT TAKE STEPS TO FIX THE PROBLEM WITHOUT A RECALL ORDER (POSTED ON MORE THAN ONE WEBSITE). FORD WILL ALSO NOT ADVISE CONSUMERS ON AN ALTERNATIVE SOLUTION WHICH WE CAN TAKE, INSTEAD CHOOSING TO REPLACE SMART JUNCTION BOXES COSTING OVER $500 AT A DEALER, WITH ANOTHER $500 TO PROGRAM AND INSTALL, WHICH ELECTRICALLY SHORT, INSTEAD OF A $20 KIT IN THE FORM OF NEW SEALS TO PREVENT THE PROBLEM. I FEAR AN ELECTRICAL SHORT WHILE DRIVING, EVEN A 12V CURRENT AT A HIGH AMPERAGE CAN CAUSE MEDICAL PROBLEMS, OR A COMPLETE ELECTRICAL FAILURE WHILE DRIVING. NOT ONLY THAT, THE BRAKE LIGHT BEING ON PREVENTS THE CAR FROM BEING DRIVEN SAFELY U
HOOD PAINT BUBBLING AND CORROSION. *TR
MY ENTIRE REAR DIFFERENTIAL HAD TO BE REBUILD. MY ABS MODULE HAD TO BE REPLACED AS SOON AS THE CAR WENT OUT OF WARRANTY. AT LEAST ONE WHEEL BEARING HAD TO BE REPLACED. POOR TIRE WEAR WAS A RESULT OF THE REAR DIFFERENTIAL FAILING AND POOR QUALITY TIRES. ALL FOUR TIRES WERE REPLACED AT 35,000 MILES. *TR
THE DRIVER SIDE AIRBAG DEPLOYED WHEN THE VEHICLE CAME TO A HARD STOP. *TR
WAS GETTING A SHUTTER FEEL WHILE DRIVING. SAM PACK FORD REPLACED POWER STEERING PUMP, POWER STEERING RESERVOIR AND POWER STEERING HOSE ASSEMBLY TO FIX PROBLEM. MY BE OF CONCERN FOR OTHER MUSTANG OWNERS. *TR
WHILE DRIVING LOW BRAKE FLUID WARNING LIGHT CAME ON. SAM PACK FORD OF LEWISVILLE FIXED THE PROBLEM BY TIGHTENING THE BOLT AND BLEEDING BRAKES AND CHECKING OPERATION. OTHER MUSTANG OWNERS MAY NEED TO HAVE THEIR BRAKE LINES CHECKED TO MAKE SURE THEY DON'T LEAK. *TR
WAS GETTING NOISE WHILE DRIVING. SAM PACK FORD OF LEWISVILLE FOUND THAT THE LOWER CONTROL ARMS ON THE FRONT SUSPENSION HAD FAILED. *TR
I HAVE A 2010 FORD MUSTANG GT COUPE AND HAD TO HAVE MY FRONT WINDSHIELD REPLACED BECAUSE IT GOT DAMAGED. I HAD A NEW OEM WINDSHIELD INSTALLED BY SAFELITE GLASS WHO INSTALLED A CARLITE WINDSHIELD AND THE DISTORTION AROUND THE PERIMETER OF THE WINDOW IS VERY BAD. EVERYTHING LOOKS CURVY AND MAGNIFIED WHEN I SEE OUT OF THAT PART OF THE GLASS. REALIZE I SIT VERY LOW IN THE MUSTANG AND ACTUALLY SEE A LOT THROUGH THE BOTTOM 2 INCHES AND LEFT 2 INCHES. SAFELITE BROUGHT 5 DIFFERENT CARLITE WINDSHIELDS AND THEY ALL HAD THE SAME PROBLEM. MY INSURANCE COMPANY SAID I COULD USE SOMEONE ELSE SO I WENT TO JN PHILLIPS AND THEY HAD A COUPLE OF CARLITE WINDSHIELDS IN STOCK FOR MY MUSTANG AND THEY TOO WERE DISTORTED. THE GLASS TECHNICIAN THERE EVEN CONFIRMED IT. I AM BEING TOLD THAT IS THE ONLY GLASS I CAN GET FOR MY MUSTANG AND EVERYWHERE THEY CHECKED HAD DISTORTED GLASS. THE DOT NUMBER OF ALL THE WINDSHIELDS THAT HAVE BEEN DELIVERED TO ME ALREADY (6 WINDSHIELDS NOW) ARE ALL 287. JN PHILIPS CALLED ALL AROUND AND ALL THAT IS AROUND IS DOT 287 GLASS WITH THE SAME DISTORTION. I WILL NOT ACCEPT HAVING TO LIVE WITH AN INFERIOR WINDSHIELD LIKE THIS. NOONE FROM FORD OR CARLITE HAS HELPED ME WITH THIS PROBLEM AS I HAVE CONTACTED THEM SEVERAL TIMES. THIS WINDSHIELD IS VERY DANGEROUS TO ME AND DEFINITELY IMPAIRS MY VISION AND IS CAUSING ME TO CONSTANTLY BRAKE AND SWERVE BECAUSE OF THE DISTORTION. I FEEL IT IS A DEFINITE SAFETY HAZARD AND I CAN'T BELIEVE THAT THESE WINDSHIELDS WERE ALLOWED TO GO OUT TO TH
8/5/12 CAR TRANSMISSION SHIFTER WILL NOT MOVE LOCKS UP WHEN IN PARK WHILE CAR IS RUNNING, CUT CAR OFF AND ENTIRE SYSTEM LOCKS UP AND CAR THEN WILL NOT START, TOW SERVICE SUGGECTED ANIT THEFT DEVICE ACTIVATED, DEALER SAID IT NEEDED NEW $133 BATTERY, INSTALLED ON 8/6/12, 8/10/12 CAR AGAIN SITTING AT LONG STOP LIGHT, PUT IN PARK, LIGHT CHANGED, AND WENT TO PUT IN DRIVE SHIFTER LOCKED WHILE CAR RUNNING, CUT CAR OFF THEN CAR WOULD NOT START ENTIRE ANTI THEFT SYSTEM LOCKED CAR . *TR
I PURCHASED A 2010 FORD MUSTANG V6 COUPE AND HAVE HAD SEVERAL TRANSMISSION ISSUES. THE HYDROLIC CLUTCH HAS BEEN REPLACED, THE SLAVE CYLANDER, THROTTLE BODY UNIT, AND THERMOSTAT HAVE BEEN REPLACED. MY CAR HAS DIFFICULTY SHIFTING FROM 1ST TO 2ND GEAR, AND REVERSE. I HAVE TO COAST THE CAR AND RE-ENGAGE THE CLUTCH WHILE SHIFTING BACK AND FORTH TO GET IT INTO RESERVE. MY TRANSMISSION SOUNDS LIKE ITS GRINDING AND THE SHIFTER MAKES A KNOCKING NOISE. WHEN SHIFTING THE CAR LIKES TO JUMP FOWARD. MY SHIFTER SHAKES AND WANTS TO POP OUT OF 5TH GEAR WHILE ON THE FREE-WAY. I HAVE BEEN TELLING THE FORD DEALERSHIP THIS AS WELL AS FORD MOTOR COMPANY CUSTOMER SERVICE IN DEARBORNE MI. WHEN INVOLVED THE DEALERSHIP SAYS IT'S NORMAL FOR MY CAR AND THAT ALL I CAN DO IS WAIT FOR A 'CATASTROPHIC' EVENT TO OCCUR OR I CAN TRADE IN MY CAR. I SHOULD NOT HAVE TO WAIT FOR SOMETHING CASTASTROPHIC TO OCCUR FOR FORD TO TAKE ME SERIOUSLY. IN ADDITION TO MY CURRENT PROBLEMS MY TIE RODS, BOTH INNER AND OUTER ARE BAD AND NEED REPLACED, I HAVE A HIGH PRESSURE STEARING HOSE LEAK, THE HOUSING IS NOW LEAKING AN NEEDS REPLACED, MY CAR IS LEAKING COOLANT AND MY CLUTCH IS GOING BAD AGAIN. *JS
2010 FORD MUSTANG. CONSUMER STATES FINISH CAME OFF OF VEHICLE WHEELS *TGW
CPSC#I11C0026A. 2010 FORD MUSTANG. CONSUMER STATED THE DRIVER SHAFT BROKE COMPLETELY IN HALF. *LN THE CONSUMER STATED FORD DENIED WARRANTY COVERAGE, BASED ON THE FACT THE VEHICLE HAD HIGH PERFORMANCE PARTS MOUNTED ON THE VEHICLE. *JB
I FINANCED MY CAR BRAND NEW OCT 31, 2009, A WEEK LATER I TOOK IT IN TO DEALER BECAUSE THERE WAS RUST COVERING THE WHOLE UNDER SIDE. FORD SENT ME AWAY & SAID THIS WAS NORMAL. AROUND DEC 2009 THERE WAS A LOUD NOISE & FELT LIKE THE ENGINE HAD LITERALLY DROPPED TO THE GROUND. NEVER HAPPENED AGAIN. THE GAS ALSO SOMETIMES PAUSES TO ACCELERATE & SUDDENLY JUMPS FORWARD SKIPPING A GEAR & JERKS THE CAR. PASSENGER AIRBAG PANEL IS PARTIALLY OPEN & WHEN I PUSH ON IT, I HEAR CRINKLING & IT POPS BACK OPEN. THE EASY FILL GAS FEATURE ALLOWS GAS TO LEAK OUT CAUSING A RING OF GAS TO FORM BELOW THE OPENING ON THE EXTERIOR PANEL. I'M SO UNHAPPY WITH THESE ISSUES I'M HERE FOR HELP. *TR
TL* THE CONTACT OWNS A 2010 FORD MUSTANG CONV. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,650 AND THE CURRENT MILEAGE WAS 50,676.
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE WOULD MAKE A GRINDING NOISE WHEN SHIFTING GEARS TO FIRST AND FOURTH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE PIN AND SHIFTER NEEDED TO BE REPLACED. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO STATED THAT THE TRANSMISSION, THE SOLENOID, AND MAIN COMPUTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 19,563.
2010 FORD MUSTANG CONVERTIBLE. CONSUMER STATES REAR VINYL COVER IS POPPING OUT OF POSITION AS IF IT WERE BEING PUSHED OUT FROM BEHIND. *TGW THE CONSUMER BELIEVED IN TIME, THE BUMPER COVERING WILL COME OUT TO THE POINT, WHERE IT MAY CAUSE AN ACCIDENT, IF IT FALLS ONTO THE ROAD. *JB
THE CAR WILL PUT THE AUTOMATIC TRANSMISSION IN NEUTRAL WHEN STOPPED, AND WILL REQUIRE AN ACCELERATION TO CAUSE THE CAR TO ENTER FIRST GEAR. WHEN THIS HAPPENS, THE CAR LURCHES FORWARD. THIS IS NOT EVERY TIME, BUT IS INCONSISTENT, AND LEADS TO A RISKY SITUATION WHERE THERE MAY BE A MOMENT OF UNRESPONSIVENESS. THE DEALER HAS NOT BEEN ABLE TO REPLICATE THE PROBLEM. *LN
I PURCHASED A 2010 FORD MUSTANG ON FEBRUARY 17TH, 2010. ON DECEMBER 14TH, 2010 WITH 12,00 MILES ON THE CAR, GOING NORTHBOUND ON THE HIGHWAY THE ENTIRE REAR AXLE ASSEMBLY WENT OUT AND THE CAR HAD TO BE TOWED TO THE DEALERSHIP. ON DECEMBER 22ND, 2010 THE CAR WAS RETURNED TO ME WITH THE REPLACED REAR AXLE ASSEMBLY. ON DECEMBER 27TH, 2010 THE NEWLY REPLACED REAR AXLE ASSEMBLY AGAIN WENT OUT LEAVING ME STRANDED ON THE SAME HIGHWAY A FEW YARDS SHY OF THE PREVIOUS BREAKDOWN. THE "ENGINEERS" ARE STATING THAT THE REAR END CARRIER AND AXLES ARE SEIZING IN THE HOUSING. *TR
WAS PULLING INTO PARKING SPOT AT CHURCH AND THE CAR SURGED FORWARD AND HIT A CONCRETE WALL. FOOT WAS ON THE BRAKE PEDAL COMING TO A STOP; WAS GOING SLOWLY WHEN THE CAR SUDDENLY LUNGED FORWARD. THE BUMPER AND HOOD WERE DAMAGED AND WILL NEED TO BE REPLACED. TOOK TO FORD DEALERSHIP TO RUN DIAGNOSTIC, BUT THEY SAID ALL CODES WERE "WITHIN SPECS". THIS WAS THE FIRST EXPERIENCE WITH SURGE. NECK A LITTLE STIFF AND SON HURT ELBOW (BUT IS OK). NOW WILL HAVE CAR BODY REPAIRED AND HOPE THIS DOESN'T HAPPEN AGAIN. SCARY. *TR
LED USE IS MISSING THE APPROPRIATE LEVEL OF RIGGER FOR CORRECT HUMAN FACTORS! THE OPERATING FREQUENCIES OF PWM (PULSE WIDTH MODULATION) LED'S (LIGHT EMITTING DIODE) IS TO LOW FOR SOME VIEWERS! THIS IS A VERY REAL CONDITION KNOWN AS FLICKER FUSION OR CRITICAL FUSION FREQUENCY AND DOES NOT HAVE THE SAME EFFECT ON ALL VIEWERS. THE LAMPS LOOK AS IF THEY ARE ALL OVER THE ROADWAY AND COMPLETELY OUT OF CONTROL! IT IS JUST ABOUT IMPOSSIBLE TO DRIVE AT NIGHT DUE TO THIS!!!! ALL MANUFACTURES USING LED'S OR OTHER FAST RESPONSE LAMPS NEED TO CONSIDER HUMAN FACTORS, THE OPERATING FREQUENCY IS CRITICAL AND NEEDS TO BE OVER 3000 HERTZ (CYCLES PER SECOND). THIS LACK OF CONTROL HAS PUT PROBABLE 10% OF THE DRIVERS AND PILOTS ARE AT RISK! A RECALL IS NEEDED TO FIX THIS TRAVESTY THAT IS OUT OF CONTROL. IT STARTED WITH CADILLAC'S SRX AROUND 2000, NOW IN 2010+ FORD, 2010+ MERCEDES AND VOLKSWAGEN HAVE GONE OVERBOARD AND JUST ABOUT ALL THE VEHICLES THEY BUILD ARE OPERATING AT THIS DANGEROUS AND VERY DEADLY OPERATING FREQUENCY. THE OPERATING FREQUENCY NEEDS TO BE >2500 HERTZ! THE USE OF PWM IS NOT THE PROBLEM IT'S THE OPERATING FREQUENCY! ALL MANUFACTURES THAT USE PWM NEED TO CONSIDER HUMAN FACTORS! *TR
I REAR ENDED A LARGE JACKED-UP TRUCK THAT HAD A STEEL TUBE BUMPER AT 50MPH. THE TRUCKS BUMPER GRAZED THE TOP OF MY FRONT BUMPER AND DID EXTENSIVE DAMAGE TO MY FRONT END WHERE THE RADIATOR EXPLODED AND THE HOOD IS TOUCHING THE ENGINE. BUT MY AIRBAG DID NOT DEPLOY AT 50MPH! WHEN I HIT THE TRUCK MY CAR COMPLETELY SHUT OFF RIGHT AFTER THE IMPACT, BUT SO DID MY ABS, ADVANCETRAC TRACTION CONTROL AND LIGHTS AND CHIMES STARTED TO GO OFF. IF MY CAR SHUT DOWN DUE TO THE IMPACT AT 50MPH WHY DIDN'T MY AIRBAGS GO OFF? THANK GOODNESS NO ONE WAS INJURED, BUT SOMEONE ELSE MAY NOT BE SO LUCKY. WITH A LOT MORE JACKED UP TRUCKS AND STEEL PIPE BUMPERS I THINK FORD AND OTHER CAR MANUFACTURES NEED TO FOCUS ON A NEW SAFETY FEATURE AND NOT JUST RELY ON THE BOTTOM SECTION OF THE BUMPER GETTING HIT FOR THE AIRBAGS TO DEPLOY. MY ENTIRE FRONT END IS PUSHED INTO THE ENGINE, BUT THE BUMPER IS INTACT EXCEPT SOME SCRAPES ON THE TOP. I'M JUST SCARED TO KNOW THAT THE AIRBAGS DIDN'T GO OFF AT 50MPH WITH THAT KIND OF DAMAGE ON A 2010 VEHICLE!! *TR
TL*THE CONTACT OWNS A 2010 FORD MUSTANG GT. THE CONTACT STATED THAT AIR CONDITIONER CONDENSER FANS WERE BUILT WITH A DEFECTIVE MATERIAL WHICH ALLOWED ROAD DEBRIS TO BEND THE FAN. THE DEALER STATED THAT THE FANS WOULD NEED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A COMPLAINT BUT OFFERED NO FURTHER ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATLEY 75,000.
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN HE NOTICED THAT THE HOOD SCOOP WOULD NOT REMAIN PROPERLY SECURED TO THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR ADDITIONAL REPAIRS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
FLICKER EFFECT! THIS NEEDS ACTION NOW; THE OPERATING FREQUENCY ON SOME VEHICLES DID NOT CONSIDER HUMAN FACTORS. THE OPERATING FREQUENCY NEEDS TO BE ABOVE 3000 HERTZ, THIS NEEDS A RECALL TO CORRECT THIS ON ALL VEHICLES THAT DO NOT CONFORM. THE CHOICE OF FLICKER FUSION THRESHOLD OPERATING FREQUENCY IS GOING TO GET SOMEONE KILLED OR MAYBE IT ALREADY HAS! WHAT IS NEEDED: RECALL ALL DELENATORS, ROAD SIDE SIGNS, SIGNAL LIGHTS AND VEHICLES THAT USE PWM "PULSE WIDTH MODULATION". AND ARE OPERATING BELOW 3000 HERTZ!! SET A STANDARD FOR THIS!!! *TR
THE OPERATING FREQUENCIES OF PWM (PULSE WIDTH MODULATION) LED'S (LIGHT EMITTING DIODE) IS TO LOW FOR SOME VIEWERS! THIS IS A VERY REAL CONDITION KNOWN AS FLICKER FUSION OR CRITICAL FUSION FREQUENCY AND DOES NOT HAVE THE SAME EFFECT ON ALL VIEWERS. A RECALL IS NEEDED TO FIX THIS TRAVESTY THAT HAS GOTTEN OUT OF CONTROL. IT STARTED WITH CADILLAC'S SRX AROUND 2000, NOW IN 2010 FORD AND VOLKSWAGEN HAVE GONE OVERBOARD AND JUST ABOUT ALL THE VEHICLES THEY BUILD ARE OPERATING AT THIS DANGEROUS AND DEADLY FREQUENCY. THE OPERATING FREQUENCY NEEDS TO BE >2500 HERTZ, I DID TEST THIS! POLICE CARS BUILT BY FORD ARE PUTTING THEM AT HARMS WAY. THE BUSSES FORD AND GM BUILT ARE IN THE SAME ISSUES. *TR
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED WHEN SHIFTING INTO THIRD GEAR, THE VEHICLE WOULD NOT ENGAGE UNLESS THE VEHICLE WAS ALMOST AT A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER TWICE YET THE DEALER WAS UNABLE TO LOCATE THE FAILURE. IN ADDITION, THE TRACTION CONTROL MODULE WAS REPLACED. THE CONTACT BELIEVED THE MODULE WAS REPLACED WITH A SECOND DEFECTIVE MODULE. THE DEALER ADVISED THAT THE MODULE WAS ON BACK ORDER AND WAS UNABLE TO PROVIDE AN ESTIMATED TIME OF ARRIVAL. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 11,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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