Page 4 of 6 · complaints 151–200 of 261

2010 Ford Mustang complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Air Bags
Filed May 5, 2016PA

TAKATA RECALL, IT HAS BEEN 10 MONTHS NOW AND THE FORD DEALER KEEPS TELLING ME THAT THERE IS NO PARTS AVAILABLE TO FIX MY CAR, SO I AM DRIVING AROUND IN AN UNSAFE VEHICLE WHAT IS THE SENSE OF HAVING A RECALL IF YOU CAN'T FIX MY VEHICLE WHAT CAN I DO ABOUT THIS? PLEASE HELP

Air Bags
Filed May 4, 201630,000 milesCA

TAKATA RECALL. I'VE CONTACTED FORD AND THEY HAVE BEEN UNHELPFUL IN GETTING MY AIRBAG REPLACED NOR WILL THEY PROVIDE A RENTAL CAR. I DO NOT FEEL SAFE DRIVING MY CAR REGARDLESS OF HUMIDITY FACTORS. PLEASE HELP ME GET MY CAR AIRBAG REPAIRED. THANK YOU *TR

Structure › Body
Filed Apr 30, 201614,100 milesPA

MY MUSTANG IS ONLY 6 YEARS OLD, MINT CONDITION, ONLY 21,800 MILES ON IT CURRENTLY. PAINT IS BUBBLING ON THE HOOD, ABOUT TO START PEELING OFF. AFTER RESEARCHING THIS TODAY, I'VE LEARNED THAT THIS IS APPARENTLY A PROBLEM ON MULTIPLE FORD MODELS, INCLUDING AND BEYOND THE MUSTANG, AND SPANNING MANY MODEL YEARS. I UNDERSTAND THAT FORD IS AWARE OF THIS PROBLEM AND HAS ISSUED AT LEAST ONE TSB ON IT, IF NOT MORE, YET CONTINUES TO KNOWINGLY SELL THESE VEHICLES WITH DEFECTIVE PAINT JOBS ON THEM, CAUSING THEIR CUSTOMERS FINANCIAL LOSS IN HAVING TO REPAINT THE VEHICLE IN AS FEW AS 3 YEARS AFTER PURCHASING. DUE TO THE CORROSIVE NATURE, THIS IS AN EXTRAORDINARILY INTRICATE PROCESS TO REPAINT THESE AND REQUIRES SPECIAL PROCESSES AND FORD IS REFUSING TO FIX THESE VEHICLES EVEN THOUGH THEY CREATED THE PROBLEM. IT SOUNDS LIKE THERE IS ONE LAWSUIT IN PROGRESS BUT IT ONLY GOES UP TO 2007 MODELS I THINK, BUT APPARENTLY THERE ARE MANY VEHICLES BEYOND THAT YEAR THAT HAVE THE SAME PROBLEM. I READ "FORD USED ALUMINUM HOODS BUT FAILED TO PROPERLY INSULATE THEM FROM PRIOR MODEL YEAR IRON-BASED CONNECTING AND SUPPORTING PARTS, DESPITE KNOWING THAT WOULD GIVE RISE TO GALVANIC COUPLING AND CORROSION" FOR A MORE TECHNICAL ANSWER. ALSO I FOUND "WHAT IS INTERESTING TO NOTE ABOUT THIS ISSUE IS THAT FORD ACTUALLY WROTE A TECHNICAL SERVICE BULLETIN (TSB) AND SENT IT OUT TO ALL OF ITS DEALERS IN 2004 OUTLINING THE ISSUES WITH THE HOODS AND HOW TO REPAIR THEM PROPERLY, EVEN THOUGH THEY DENY ALL WRONG DOING OR THA

Air Bags
Filed Apr 30, 2016CA

TAKADA RECALL I RECEIVED A LETTER OF RECALL IN JULY 2016. MY CAR HAS BEEN GARAGED SINCE. THERE STILL IS NO RESPONSE ON WHEN THIS REPAIR WILL BE MADE AND FRANKLY I'M SICK OF PAYING INSURANCEL ON AN UNSAFE VEHICLE. PLEASE TELL ME WHAT FORD'S PROBLEM IS AS I CAN GET NO ANSWERS FROM THEM.

Air Bags
Filed Apr 27, 2016FL

TAKATA RECALL RECEIVED RECALL NOTICE 15S21 IN JULY 2015 ASKED TO WAIT FOR SECOND LETTER TO INFORM THAT PARTS AVAILABLE AND TO CONTACT DEALER TO SCHEDULE A REPAIR HAVE HEARD NOTHING AS I AM IN FLORIDA (ONE OF THE HIGH PRIORITY AREAS), I HAVE REGULARLY CONTACTED MY DEALER FOR ADVICE ON PROGRESS WITH OBTAINING PARTS EACH TIME, INCLUDING TODAY, I AM DISMISSED AS NO PARTS ARE AVAILABLE WHAT SHOULD I DO? MY CAR IS POTENTIALLY UNSAFE, AND, POSSIBLY, DEVALUED PRIOR TO THIS RECALL BEING CORRECTED I AM ASSURED OF THE HIGHEST LEVELS OF SERVICE AND SUPPORT BY FORD MOTOR COMPANY, HOWEVER, I AM NOT IN RECEIPT OF ANYTHING LIKE THAT HAVE OTHER FLORIDA FORD VEHICLES BEEN REPAIRED AND I JUST ONE OR ONE OF MANY WAITING FOR ACTION?

Air Bags
Filed Apr 25, 201624,000 milesCT

TAKATA RECALL: FORD NOTIFY ME A YEAR AGO OF TIS RECALL. IN A RECENT CALL TO FORD CUSTOMER SERVICE I WAS TOLD THAT THE PARTS ARE STILL NOT AVAILABLE. THE CAR IS NOT SAFE TO DRIVE IN ITS PRESENT CONDITION.

Air Bags
Filed Apr 17, 201630,000 milesCO

TAKATA RECALL. I WAS REVIEWING MY CAR FAX REPORT IN JANUARY & NOTICED THE 15S21 RECALL. SINCE THEN, THERE HAS BEEN A POPPING SOUND COMING FROM THE CENTER INSTRUMENT AREA EVERY TIME I START THE VEHICLE. IT STOPS AFTER A FEW REPETITIONS. I HAVE VISITED MY LOCAL FORD DEALERSHIP & WAS TOLD THAT REMEDIES ARE NOT AVAILABLE. I FEEL UNSAFE DRIVING THIS VEHICLE AS IT IS MY PRIMARY & I CONSTANTLY TRAVEL ON THE HIGHWAY. WHAT OPTIONS DO I HAVE FOR REPAIRS OR TO OBTAIN A LOANER VEHICLE UNTIL THE PROBLEM IS FIXED?

Air Bags
Filed Apr 15, 2016FL

TAKATA RECALL - WHY CAN'T FORD GIVE US INFORMATION ON WHEN MY DAUGHTERS AIRBAG CAN BE REPLACED? THIS SEEMS TO HAVE BEEN GOING ON FOR QUITE AWHILE.

Air Bags
Filed Apr 10, 2016FL

TAMARA RECALL. IT HAD BEEN ALMOST A YEAR AND THERE AREN'T ANY AVAILABLE. I DO NOT WANT TO BE KILLED BY SHRAPNEL!

Air Bags
Filed Apr 8, 2016WV

TAKATA RECALL LETTER SENT TO ME FROM FORD DATED JULY 2015. HAVE CALLED FORD THEY SAID CALL LOCAL DEALER, CALLED LOCAL DEALER TWICE SINCE JULY 2015 AND AM TOLD THEY DON'T HAVE THE PARTS TO REPAIR. HOW LONG ARE WE SUPPOSED TO WAIT, DO WE NEED TO FILE ANOTHER LAWSUIT TO GET THESE COMPANIES TO DO THE RIGHT THING? WHAT ON EARTH IS TAKING SO LONG? CAN NOT AFFORD TO BUY ANOTHER CAR IS THIS ONE SAFE TO OWN AND DRIVE?

Air Bags
Filed Apr 7, 2016TX

I RECEIVED THE RECALL NOTICE IN JULY 2015 FROM FORD REGARDING SAFETY RECALL NOTICE 15S21/ NHTSA RECALL 15V-319 AND WAS TOLD I WOULD RECEIVE A NOTICE FROM FORD WHEN THE PARTS WERE AVAILABLE SO I COULD SCHEDULE A SERVICE APPOINTMENT. I HAVE YET TO RECEIVE A NOTICE THAT THE PARTS ARE AVAILABLE.

Air Bags
Filed Apr 7, 2016CA

TAKATA RECALL OUR FORD DEALER HAS INFORMED US THAT PARTS WON'T BE AVAILABLE FOR THIS RECALL UNTIL FALL 2016 AT THE EARLIEST.

Air Bags
Filed Apr 1, 2016PA

TAKATA RECALL: I RECEIVED WRITTEN NOTICE OF THE TAKATA AIRBAG RECALL IN JULY OF 2015 FOR THE DRIVER'S SIDE AIRBAG. ACCORDING TO THE WRITTEN NOTICE, NO ACTION WAS REQUIRED ON MY PART AND I WOULD BE NOTIFIED WHEN PARTS BECAME AVAILABLE. IN MARCH OF 2016, I RECEIVED WRITTEN NOTICE THAT MY SUBARU ALSO HAD A TAKATA AIRBAG RECALL FOR THE PASSENGER'S SIDE AIRBAG. THE WRITTEN NOTICE SAID NO ONE SHOULD USE THE FRONT PASSENGER SEAT UNTIL THE PROBLEM WAS FIXED. CURIOUSLY, NO SUCH WARNING WAS GIVEN FOR MY FORD MUSTANG. I ASSUME IT IS BECAUSE THE VEHICLE WOULD HAVE TO BE PARKED UNTIL IT WAS FIXED. IT IS NOW APRIL 2016, I E-MAILED FORD YESTERDAY AS I HAVE NOT RECEIVED NOTICE THAT PARTS ARE AVAILABLE TO FIX MY VEHICLE. FORD RESPONDED THAT THE PARTS ARE STILL NOT AVAILABLE 9 MONTHS LATER!!! HOWEVER, THE PASSENGER SIDE AIRBAG IN MY SUBARU WAS FIXED YESTERDAY. THIS IS UNACCEPTABLE THAT PARTS ARE STILL NOT AVAILABLE 9 MONTHS LATER. I DO NOT HAVE THE LUXURY OF SIDELINING MY FORD MUSTANG UNTIL THE PARTS ARE RECEIVED AS MY WIFE USES THE SUBARU DAILY SO I'M DRIVING A VEHICLE THAT MAY KILL ME IF I'M INVOLVED IN AN ACCIDENT. DOES THIS MEAN ANYTHING TO ANYONE OR AM I WASTING MY TIME WRITING THIS?

Structure › Body
Filed Mar 31, 201669,000 milesOH

I JUST BOUGHT MY 2010 MUSTANG, A CAR I'VE WANTED FOR WELL OVER A DECADE AND NOTICED THE BUBBLING ON THE HOOD. I FIGURED THIS WOULD BE SOMETHING I COULD JUST TAKE TO A BODY SHOP AND HAVE FIXED FOR A FEW HUNDRED DOLLARS, BUT AFTER READING UP ON THIS ISSUE, IT IS NOT FROM RUST, IT IS FROM THE ALUMINUM HOOD BEING CONTAMINATED BEFORE FORD PAINTED IT, AND IF I REPAINT THE ISSUE WILL JUST COME BACK. I NEED TO KNOW WHAT TO DO ABOUT THIS, BECAUSE I WANT MY HOOD FIXED SO I CAN BE PROUD OF MY NEW PURCHASE WITHOUT IT LOOKING LIKE A RUST BUCKET!

Air Bags
Filed Mar 29, 2016FL

TAKATA RECALL. THIS RECALL WAS FROM MAY 2015. I LIVE IN AN AREA WHERE THERE IS EXTREME HIGH HUMIDITY. THIS SHOULD NOT TAKE THIS LONG TO REMEDY. FORD SHOULD BE PROVIDING ALTERNATE TRANSPORTATION UNTIL THIS IS REMEDIED.

Air Bags
Filed Mar 25, 2016AL

TAKATA RECALL, I KNOW THIS VEHICLE WAS SOLD TO A WHOLESALER AND THE WHOLESALER HAS IT FOR SALE WITH THE RECALL NOT BEING TAKEN CARE OF BECAUSE THE PARTS ARE UNAVAILABLE. I TRADED VEHICLE IN AND THEN WANTED TO BUY IT BACK FROM HENDRICK AUTO IN BIRMINGHAM, AL. THEY SOLD THE 2010 FORD MUSTANG TO DUNN'S WHOLESALE IN TUSCALOOSA, AL AND THE VEHICLE WITH AN OPEN SAFETY RECALL IS BEING SOLD ON THEIR LOT!! I CAN'T BUY IT BECAUSE OF THE RECALL, BUT THE WHOLESALER CAN SELL IT WITH A RECALL ON IT??

Air Bags
Filed Mar 18, 2016MA

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Mar 10, 2016KY

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR WITH A DEALER. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 4, 2016CA

TAKATA RECALL. I AM JUST HORRIFIED THAT I HAVE BEEN DRIVING MY VEHICLE FOR 6 YEARS NOT KNOWING I COULD BE IN DANGER FOR THOSE METAL PIECES THAT ARE RELEASED IN CASE OF THE AIRBAG DEPLOYING. I HAVE HAD ACCIDENTS BEFORE AND JUST THE THOUGHT OF THAT MAKES ME NOT WANT TO DRIVE DAILY WHICH IS IMPOSSIBLE. I KNOW THEY ARE TRYING TO DO THIS AS SOON AS POSSIBLE BUT HOW MUCH LONGER A PERSON CAN TAKE THEIR CHANCES? THIS IS ABSURD! THEY SHOULD AT LEAST DISABLE THE AIRBAGS OR TRY FIXING THE CARS THAT THE PROBLEM HAPPENS ON THE DRIVER'S SIDE (AS IN MY CASE) I REALLY DON'T KNOW WHAT TO DO, THEY JUST TELL US TO WAIT AND IN THE MEANTIME WE'RE AT THE "UNIVERSE'S MERCY" OR LUCK OR WHATEVER YOU WANT TO CALL IT. THIS IS COMPLETELY UNSAFE, MAINLY IF YOU ARE DRIVING DAILY AND TAKING ROADS. I WOULD LIKE TO KNOW WHAT IS THE SOLUTION BECAUSE TIME IS TICKING.

Air Bags
Filed Mar 4, 2016MO

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 25, 2016IL

TAKATA RECALL I AM AT A LOSS AS TO WHAT TO DO REGARDING MY VEHICLE'S DEFECTIVE TAKATA AIR BAGS. MY VEHICLE IS A 2010 MUSTANG. I HAVE CONTACTED THE DEALERSHIP WHERE I PURCHASED MY VEHICLE AND ALSO FORD MOTOR COMPANY AND GET THE SAME RESPONSE FROM ALL - THEY DON'T HAVE THE PARTS TO REPLACE MY DEFECTIVE AIR BAGS. HOW MUCH LONGER DO I HAVE TO WAIT? I LIVE IN THE HUMID MIDWEST ST. LOUIS AREA AND MY CAR HAS BEEN SITTING IN MY GARAGE SINCE LAST MAY WHEN I RECEIVED THE NOTICE OF THE RECALL BECAUSE I AM TERRIFIED TO DRIVE IT FOR FEAR OF BEING KILLED BY MY DEFECTIVE AIR BAG SHOULD I HAVE AN ACCIDENT. THIS IS UNACCEPTABLE. WHY CAN'T WE FORCE TAKATA TO PAY FOR A COMPANY IN THE UNITED STATES TO MANUFACTURE AIR BAGS THAT DON'T EXPLODE AND SEND SHARP METAL FRAGMENTS FLYING AT THE CARS' OCCUPANTS? AND NOW I'M LEARNING TAKATA MANIPULATED AND ALTERED TESTING DATA EVEN AFTER THE RECALLS BEGAN AND DEATHS HAD OCCURRED. SIMPLY SHAMEFUL AND UNACCEPTABLE. U.S. VEHICLE OWNERS SHOULD BE ABLE TO TRUST THEIR VEHICLES ARE SAFE AND WHEN/IF A PROBLEM THAT COULD RESULT IN DEATH IS DISCOVERED, THAT PROBLEM SHOULD BE REMEDIED IN A TIMELY MANNER. I HAVE SIGNED UP FOR YOUR EMAILS WITH NEWS OF ANY UPDATES ON THE TAKATA AIR BAGS BUT ALL THE NEWS I'M RECEIVING IS DISHEARTENING BECAUSE IT SEEMS LIKE NOTHING IS BEING DONE. I KNOW THERE ARE A LOT OF VEHICLES ON THIS RECALL BUT I'M CONCERNED ABOUT ONE - MINE. THANK YOU IN ADVANCE FOR ANY ASSISTANCE YOU CAN PROVIDE. *TR

Air Bags
Filed Feb 23, 2016KS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 23, 201642,000 milesCT

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATE THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.

Air Bags
Filed Feb 19, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 19, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS

Engine
Filed Feb 5, 201675,000 milesNC

THROTTLE CONTROL.CAR THROTTLE WILL STOP WORKING AT TIMES.HAS STOPED ABOUT 5TIMES. IT DID STOP WORKING @ 55 MPH WITH TRAFFIC BEHIND US.HAD TO PULL OVER BEFORE GETTING HIT.SHUT CAR OFF-RESTART OK FOR ABOUT A WEEK.CHECK FOR CODES-HAD P2104 AND P2111 STORED.FORD DEALER SEAD THROTTLE BODY NEEDS REPLACING @ $434.38 PLUS LABOR.FORD HAS RECALLS ON OTHER MAKES-BUT NOT MUSTANG YET.I BELEAVE THEY NEED TO BEFORE SOMEONE GETS HURT.

Air Bags
Filed Jan 27, 2016SC

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/14/16*LJ *CN

Air Bags
Filed Jan 26, 2016MI

TAKATA RECALL RECEIVED RECALL NOTICE FROM FORD JULY 2015. TODAY I WAS TOLD BY FORD IT COULD TAKE TO END OF YEAR TO GET PARTS. THIS DOES NOT SEEM REASONABLE! I'M STUCK WITH A RECALLED VEHICLE THAT CAN CAUSE ME AND/OR PASSENGERS SERIOUS INJURY OR DEATH! THE RECALL SHOULD PROVIDE A BUYBACK OR ALTERNATE TRANSPORTATION IF REPAIRS CAN'T BE PERFORMED IN A REASONABLE AMOUNT OF TIME. NHTSA AND/OR FORD IS NEGLIGENT IN LEAVING ME IN THIS LIFE THREATENING RECALLED VEHICLE WITH NO REPAIR AVAILABLE.

Air Bags
Filed Jan 25, 2016MI

TAKATA RECALL NHTSA RECALL NO. 15V-319 DATE MAY 27 2015 I HAVE BEEN TO MY LOCAL FORD DEALER 6 (SIX) TIMES TO HAVE THIS TAKEN CARE OF AND STILL NO FIX. A CALL TO FORD MOTOR COMPANY AND THEY TELL ME THAT NHTSA IS RESPONSIBLE FOR THE FIX, YOU WILL DETERMINE WHEN AND WHERE THIS WILL HAPPEN. I HAVE BEEN DRIVING A TIME BOMB AROUND FOR EIGHT (8) MONTHS. PLEASE INFORM ME HOW LONG DO I HAVE TO WAIT TO GET THIS FIXED?

Air Bags
Filed Jan 25, 2016AL

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Service Brakes
Filed Jan 11, 201613,000 milesMS

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE AUTOMATIC TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY. THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED THREE TIMES IN ORDER FOR THE VEHICLE TO COME TO A STOP. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

Air Bags
Filed Jan 7, 2016OH

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 4, 2016FL

TAKATA RECALL. IT HAS TAKEN MORE THAN 8 MONTHS SINCE THE RECALL NOTICE WAS SENT OUT. THE CAR IS UNSAFE TO DRIVE AS I LIVE IN A HIGH HEAT AND HIGH HUMIDITY AREA. I NEED THIS PART REPLACED ASAP OR ALTERNATIVE TRANSPORTATION PROVIDED. I CALLED FORD AND THEY REFUSE TO DEAL WITH TEH ISSUE. FORD CASE NO. CAS8513348.

Air Bags
Filed Dec 28, 2015TX

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 02/23/16*LJ UPDATED 03/01/16.*JB

Air Bags
Filed Dec 15, 201540,000 milesGA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Air Bags
Filed Dec 10, 2015NY

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V31900 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Dec 9, 2015AZ

TAKATA RECALL-THE FORD DEALER SAYS THAT THEY DON'T HAVE THE PARTS TO REPAIR THE SAFETY RECALL 15S21 AS YET. THE RECALL NOTICE STATES THAT "AN INFLATOR RUPTURE COULD RESULT IN METAL FRAGMENTS STRIKING THE DRIVER OR OCCUPANT RESULTING IN SERIOUS INJURY OR DEATH". SO, I HAVE TO JUST DRIVE AROUND WITH AN AIRBAG THAT COULD KILL ME OR MY OCCUPANT WHILE FORD WORKS ON A REPLACEMENT PART? THE LETTER IS DATED JULY 2015 AND HERE IT IS DECEMBER. SEEMS LIKE SOMETHING SHOULD BE DONE TO GET THEM TO SPEED IT UP A LITTLE.

Air Bags
Filed Dec 7, 2015FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) SEVERAL MONTHS AGO AND THE DEALER WAS UNABLE TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER INDICATED THAT THE PART MAY NOT BE AVAILABLE UNTIL THE SECOND QUARTER OF 2016, WHICH WAS UNACCEPTABLE TO THE CONTACT. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE COMPLETED BY THE DEALER. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/10/16*LJ; UPDATED 05/03/18* JB

Engine
Filed Dec 4, 201564,000 milesGA

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. IN ADDITION, THE CONTACT INDICATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 64,000.

Air Bags
Filed Nov 30, 2015FL

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Suspension › Front
Filed Nov 25, 2015TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT THE STEERING WHEEL WAS ABNORMALLY HOT AND THE FRONT OF THE VEHICLE WAS SHAKING. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) BUT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS TO RECEIVE THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THERE WAS NO PART AVAILABILITY DATE FOR THE RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Nov 19, 201536,000 milesFL

PAINT IS BUBBLING ON HOOD AND BLISTERING ON REAR BUMPER.

Air Bags
Filed Nov 16, 2015AZ

TAKATA RECALL: TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/12/16*LJ

Structure › Body
Filed Oct 19, 201545,000 milesNJ

MY HOOD (AND I HAVE NOTICED VERY MANY HOODS) THE PAINT IS BUBBLING UP AND PEELING AT FIRST I THOUGHT IT WAS DONE BY THE MECHANICS. I PUNCHED IT UP ON THE COMPUTER AND SAW MANY COMPLAINTS ABOUT IT. I WAS WAITING FOR SOME KIND OF RECALL. MY CAR IS NOW 5 YRS OLD BUT I HAVE GONE OVER 100,000 MI. FORD IS BLOWING THIS OFF. THEY MUST BE AWARE OF THIS PROBLEM.

Structure › Body
Filed Oct 17, 201535,700 milesPA

THE HOOD ON MY2020 MUSTANG BEGAN BUBBLING. MY DEALERSHIPRREPAINTED IT UNDER WARRANTY BUT 2 YEARS LATER IT BEGAN AGAIN. DEALERSHIP SAID IT WOULD AND THE ONLY SOLUTION IS TO BUY A STEEL, NOT ALUMINUM, HOOD......UPDATED 12/15/15 *BF

Air Bags
Filed Oct 8, 2015FL

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 24, 2015CA

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 4, 2015NJ

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 12, 2015TX

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 5, 2015CA

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Ford Mustang → · Every Mustang year → · How the figures are calculated →