Page 2 of 6 · complaints 51–100 of 261

2010 Ford Mustang complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Air Bags
Filed Feb 12, 2018MD

THIS RECALL HAS BEEN IN EFFECT SINCE 2016 AND I AM STILL BEING TOLD THEY ARE WAITING ON PARTS. I HAVE CALLED SEVERAL TIMES IN THE 1 1/2 YEAR IN EFFECT. I WILL JUST LIST THE LATEST DATE

Air Bags
Filed Feb 8, 2018TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 AND 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD FRISCO AT (972) 763-5523 (LOCATED AT 6850 TX-121, FRISCO, TX 75034) AND SAM PACK'S FIVE STAR FORD OF PLANO AT (972) 985-3600 (LOCATED AT 4400 W PLANO PKWY, PLANO, TX 75093) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V384000 AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V319000.

Air Bags
Filed Feb 7, 2018CA

THIS IS THE 4TH NOTICE L HAVE RECEIVED REGARDING THE PROBLEM WITH MY AIRBAGS. I HAVE TAKEN MY CAR TO ED BUTTS FORD IN LA PUENTE CA 3 TIMES AND THEY CANNOT GET THE PARTS. I AM A NURSE AND SOMETIMES HAVE TO TRANSPORT PATIENTS. THIS IS VERY DANGEROUS AND FORD WILL BE RESPONSIBLE FOR ANYTHING THAT HAPPENS. I HAVE WAITED WELL OVER A YEAR AND IF YOU CAN'T REPAIR MY CAR THEN YOU NEED TO BUY IT BACK

Air Bags
Filed Feb 7, 2018149,000 milesLA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ROUNTREE FORD, 8770 BUSINESS PARK DR, SHREVEPORT, LA 71105) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Structure
Filed Feb 6, 2018NJ

2010 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO CONCERNS WITH PAINT BUBBLING ON HOOD OF VEHICLE. *LD *JS

Air Bags
Filed Feb 6, 2018NJ

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (KINDLE FORD-LINCOLN, INC., 525 STONE HARBOR BLVD, CAPE MAY COURT HOUSE, NJ 08210) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS ABOUT THE MANUFACTURER FILING FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 6, 2018FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 16V384000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (SAM GALLOWAY FORD LINCOLN, 1800 BOY SCOUT DR, FORT MYERS, FL 33907, (239) 936-2193) SCHEDULED AN APPOINTMENT. WHEN THE CONTACT ARRIVED AT THE DEALER, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 5, 2018CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HEMBORG FORD, 1900 HAMNER AVE, NORCO, CA 92860, (951) 737-6151) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT WAS AWARE THAT THE AIR BAG MANUFACTURER FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 18, 2018CA

I HAVE TRIED TO GET AIRBAGS REPLACED DUE TO THE SAFETY RECALL NOTICE AND THE PASSENGER SIDE IS STILL NOT AVAIL. HELP I HAVE BEEN WAITING FOR AT LEAST A YEAR OR TWO, I DON'T WANT TO HAVE IT EXPLODE

Air Bags
Filed Jan 15, 2018GA

TAKATA RECALL, THIS IS RIDICULOUS I AM STILL WAITING FOR A FIX OF MY AIRBAG. PEOPLE IN MY FAMILY CANNOT RIDE IN THE FRONT SEAT MAKING THIS CAR USELESS!

Air Bags
Filed Jan 11, 2018TX

TAKATA RECALL I HAVE RECEIVED A RECALL NOTICE WHICH INSTRUCTED US TO NOT USE THE PASSENGER SEAT. I HAVE BEEN GETTING THE RECALL NOTICE FOR ABOUT A YEAR NOW AND THE ISSUE IS STILL NOT FIXED. UNTIL THE MOST RECENT NOTICE INSTRUCTING NOT TO USE THE PASSENGER SEAT, FORD HAS NEVER COMMUNICATED THE SEVERITY OF THE ISSUE AND PUT US IN DANGER. WITH OVER A YEAR OF THE RECALL, FORD REFUSES TO PROVIDE A LOANER VEHICLE. SINCE THIS IS A COUPE, IT HAS ESSENTIALLY BECOME A ONE SEAT CAR NOW. PREVIOUSLY, WITH THE DRIVER SEAT AIR BAG, FORD ONLY ISSUED THE RECALL NOTICE WHEN THE PARTS TO FIX THE ISSUE WERE AVAILABLE, WHICH I THINK WAS TO AVOID PROVIDING LOANER VEHICLES.

Air Bags
Filed Jan 2, 2018TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER (PAYNE RIO GRANDE CITY FORD, 5353 US-83, RIO GRANDE CITY, TX 78582) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 26, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT THE PART FOR THE DRIVER'S SIDE AIR BAG INFLATOR TOOK A LONG TIME TO BE SUPPLIED TO THE DEALER (FUTURE FORD OF SACRAMENTO, 4625 MADISON AVE, SACRAMENTO, CA 95841, (916) 547-2285) FROM THE MANUFACTURER. MONTHS LATER, A SECOND RECALL NOTICE WAS RECEIVED TO REPLACE THE FRONT PASSENGER SIDE AIR BAG INFLATOR BUT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNCERTAIN AS TO WHEN THE SECOND AIR BAG RECALL REPAIR WOULD BE COMPLETED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE NHTSA CAMPAIGN NUMBERS WERE UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Dec 26, 2017CA

TAKATA RECALL FORTUNATELY NO ONE IN MY FAMILY HAS BEEN INJURED PHYSICALLY BUT IT HAS CAUSED SO MUCH INCONVIENCE!!!!!!!!!!!!!!!!!!! HAVE HAD LOTS OF CONTACT WITH FORD DEALERSHIP REQUESTING HELP AND TOLD AGAIN AND AGAIN THAT THEY WERE WAITING FOR PARTS I GET IT THAT NOTHING IS PERFECT BUT DANG THIS IS OUTRAGEOUS !!!!!!!!!!!! I KNOW THIS IS A HOT MESS!!!!!! I NEED MY AIRBAG REPLACED LOTS OF US DO AND WE ARE SO SO MAD WHEN PURCHASING THIS VEHICLE I NEEDED THE SPACES TO TRANSFER PRECIOUS CARGO SAFELY EACH SEAT AND SEATBELT WAS REQUIRED TO COMPLETE MY PURPOSE! IT HAS BEEN DIFFICULT TO TRANSPORT FAMILY MEMBERS !!!!!THE TIME AND COST OF GAS HAVING TO MAKE MORE THAN 1 TRIP IS NOT CHEAP !!!!! TAKATA JUST WHO DO YOU THINK YOU ARE ? SOMEBODY OWES ME A SAFE AIRBAG !!!!!!! I LET ALOT OF THINGS GO BUT NOT THIS!!!!!

Air Bags
Filed Dec 20, 2017CA

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KEARNY PEARSON FORD IN SAN DIEGO, CALIFORNIA AND PENSKE FORD IN LA MASA, CALIFORNIA WERE MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 13, 2017MS

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ASTRO FORD OF MISSISSIPPI (10350 AUTO MALL PKWY, D'IBERVILLE, MS 39540, (228) 275-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 9, 2017FL

TAKATA INFLATORS MY LOCAL FORD DEALERSHIP MATTHEWS CURRIE , VENICE FL EVENTUALLY REPLACED THE DRIVER SIDE ONLY AFTER SOME WAITING TIME. THEY HAVE NOT COMPLETED THE REPLACEMENT OF THE PASSENGER SIDE. THE CLIMATE IN FLORIDA SHOULD BE GIVING PRIORITY TO ACCESS THE PARTS. THE DEALERSHIP ALWAYS SAY THE PARTS ARE NOT AVAILABLE.

Air Bags
Filed Dec 6, 2017TX

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN LOCAL DEALER IN DALE CITY, TX AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 5, 2017TX

THE PASSENGER SIDE AIRBAG WAS RECALLED COUPLE OF YEARS AGO BUT FORD IS YET TO PROVIDE A RECOMMENDATION TO REPLACE THE AIRBAG.

Air Bags
Filed Dec 5, 2017NJ

TAKATA RECALL I ATTEMPTED TO TRADE IN MY 2010 FORD MUSTANG AND THE DEALER WAS OFFERING ME 4K LESS FOR MY TRADE BECAUSE OF THE RECALL THE DEALER STATED THAT THEY CANNOT RESELL THE CAR BECAUSE THEIR IS NO REMEDY FOR THE RECALL. THERE IS CURRENTLY NO REMEDY FOR THE PASSENGER SIDE TAKATA AIR BAG RECALL AND I CAN NOT TRADE MY VEHICLE IN BECAUSE 4K LESS FOR MY TRADE IS PUTTING ME TOO FAR OUT OF EQUITY ON MY VEHICLE. SINCE THEIR IS NO REMEDY FOR THE RECALL AND I AM UNABLE TO TRADE IN THE VEHICLE BECAUSE OF THE RECALL, I AM BEING FORCED TO DRIVE IN AN UNSAFE VEHICLE.

Air Bags
Filed Dec 4, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED APPLE FORD IN RED LION AT (717) 244-7677 (3250 CAPE HORN RD, RED LION, PA 17356) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Dec 3, 2017AZ

I AM WAITING FOR PASSENGER AIRBAG TO BE REPLACED I HAVE CONTACTED FORD DEALER SEVERAL TIMES AND THEY DO NOT GIVE ME A DATE OF WHEN IT WILL BE REPLACED. THEIR SUGGESTION IS TO HAVE MY PASSENGER SIT IN THE BACK SEAT. I PAY THE PAYMENTS IN GOOD FAITH I FEEL THAT FORD SHOULD ACT IN GOOD FAITH AND REPLACE THE AIRBAGS AND NOT WAIT FOR ANYMORE PEOPLE TO BE INJURED OR KILLED.YOU MADE VW TAKE OF CARS WHY SHOULDN'T FORD BE PUT TO THE SAME STANDARDS?

Air Bags
Filed Nov 29, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE REMEDY TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AL PACKER FORD (1530 N MILITARY TRL, WEST PALM BEACH, FL 33409, (561) 689-6550) WAS CONTACTED AND CONFIRMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 21, 2017CA

TAKATA RECALL I HAVE HAD THIS RECALL FOR MY PASSENGER SIDE AIRBAG SINCE JULY 2016 AND I HAVE BEEN TO THE DEALER SEVERAL TIMES TO HAVE THIS ISSUE RESOLVED AND THEY TELL ME THERE IS NO RESOLUTION AT THIS TIME.

Air Bags
Filed Nov 19, 2017FL

I RECEIVED A RECALL NOTICE FOR THE PASSENGER SIDE AIRBAG INFLATER ON JUNE 1, 2016. LITERALLY 1 WEEK AFTER I HAD WAITED 1 FULL CALENDAR YEAR FOR PARTS TO BE AVAILABLE FOR THE DRIVERS SIDE AIRBAG INITIATOR. IT IS NOW NEARLY 18 MONTHS SINCE THE PASSENGER SIDE AIRBAG. DURING THIS TIME, I CANNOT SELL TO TRADE IN MY VEHICLE BECAUSE THE VEHICLE HAS A SAFETY ISSUE WHICH IN KNOW TO CAUSE INJURY AND EVEN DEATH. WHEN WILL PARTS BE VIABLE FOR THE PASSENGER SIDE AIRBAG INITIATOR? WHAT COMPENSATION WILL FORD BE OFFERING OWNERS OF VEHICLE WHICH CANNOT BE SOLD OR TRADED IN FOR A REASONABLE VALUE?

Air Bags
Filed Nov 13, 2017FL

'TAKATA RECALL' I HAVE BEEN TRYING TO GET THE PASSENGER SIDE TAKATA RECALLED AIRBAGS REPLACED FOR THE PAST TWO YEARS NOW. I HAVE BEEN CALLING THE LOCAL FORD DEALERSHIPS AND THEY ALL KEEP TELLING ME THAT THEY HAVE NO NEW UPDATE FOR ME AND CAN NOT REPLACE MY PASSENGER SIDE AIRBAGS. I RECEIVED A NOTICE NOW FROM TK HOLDINGS THAT TAKATA IS FILING BANKRUPTSY AND I NEED TO GET MY AIRBAGS REPLACED NOW. I HAVE CALLED FORD HEADQUARTERS AND FORD DEALERSHIPS AND THEY CONTINUE TO REFUSE TO REPLACE MY PASSENGER SIDE AIRBAGS. IT HAS BEEN OVER TWO YEARS SINCE I RECEIVED THE LETTER FROM FORD SAYING THEY WILL REPLACE MY AIRBAGS. THIS IS VERY FRUSTRATING BECAUSE OF THE SAFETY CONCERN AND FORD KEEPS DISMISSING MY CALLS WITH NO DATE AS TO WHEN I CAN GET THIS FIXED. I WANT TO FILE THIS FORMAL COMPLAINT AND HAVE THIS CORRECTED. OVER TWO YEARS WAITING TO GET A SAFETY FEATURE RESOLVED IS UNACCEPTABLE. I HOPE THIS OFFICE DOES NOT GIVE ME THE RUN AROUND AS WELL.

Air Bags
Filed Nov 11, 2017CA

RECEIVED NOTICE OF DEFECTIVE AIRBAG. HAVE BEEN CONTACTING DEALER SINCE NOTICE RECEIVED AND THEY SAY NOT PARTS AVAILABLE AND FOR THE FORSEEABLE FUTURE.

Air Bags
Filed Nov 10, 2017CA

A TAKATA AIRBAG RECALL WAS ISSUED IN JULY 2016. WE CALLED OUR FORD DEALERSHIP IMMEDIATELY (KEARNY PEARSON FORD 7303 CLAIREMONT MESA BLVD, SAN DIEGO (858) 560-5544) AND WERE TOLD THE PART WAS NOT AVAILABLE. WE HAVE CALLED 3 OR 4 TIMES SINCE AND ARE TOLD THE PART IS STILL NOT AVAILABLE. WE REQUESTED A RENTAL BUT WERE DENIED. I AM TRYING TO CALL AGAIN NOW BUT THE DEALERSHIP IS NOT PICKING UP THE PHONE.

Air Bags
Filed Nov 7, 2017CA

TAKATA RECALL RECEIVED A NOTIFICATION FOR REPLACEMENT OF MY PASSENGER-SIDE AIRBAGS MANY MONTHS AGO, SAYING THAT I WOULD BE NOTIFIED WHEN THE PART WAS AVAILABLE. I NEVER RECEIVED A NOTIFICATION OF AVAILABILITY, SO I JUST CALLED THE DEALERSHIP AND WAS INFORMED THAT FORD *STILL* HASN'T RELEASED THIS PRODUCT FOR REPLACEMENT, SO I AM STILL UNABLE TO GET MY PASSENGER SIDE AIRBAG REPLACED.

Air Bags
Filed Nov 6, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROGERS FORD, (4200 W WALL ST, MIDLAND, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/7/18*JB

Air Bags
Filed Nov 6, 2017CA

TAKATA RECALL -- I HAVE BEEN WAITING FOR OVER A YEAR AND A HALF NOW TO HAVE MY KNOWN PASSENGER SIDE AIRBAG DEFECT REPAIRED AND REPLACED. I RECEIVED A LETTER SAYING THAT I WOULD BE NOTIFIED WHEN I AM ELIGIBLE TO HAVE MY DEFECTIVE AIRBAG FIXED. HOWEVER, THERE HAS NEVER BEN ANY FOLLOW-UP FROM FORD, AND EVERY TIME I HAVE BROUGHT MY CAR IN TO A CERTIFIED DEALERSHIP TO HAVE MY FAULTY AIRBAG REPLACED, I HAVE BEEN OUTRIGHT REFUSED SERVICE. TIME AND AGAIN, I HAVE BEEN TOLD, "JUST KEEP WAITING." THIS HAS GONE ON FOR 18 MONTHS. MEANWHILE, I HAVE A DEFECTIVE AIRBAG IN MY CAR, AND FORD REFUSES TO FIX IT!

Air Bags
Filed Nov 5, 2017CA

TAKATA RECALL REMEDY IS NOT AVAILABLE AS PER THEIR WEBSITE

Air Bags
Filed Nov 5, 2017GA

TAKATA RECALL I HAVE TRIED ON MULTIPLE OCCASIONS TO HAVE MY PASSENGER AIR BAG REPLACED STARTING IN LATE 2016 AND THE MOST RECENT BEING A WEEK AGO AT JIM TIDWELL FORD AS WELL AS PUGMIRE FORD OF CARTERSVILLE. ON MULTIPLE OCCASIONS I HAVE BEEN TOLD I WOULD BE NOTIFIED WHEN IT WAS IN STOCK OR THEY ARE OUT OF STOCK AND COULDN'T REPLACE IT AT THIS TIME. IT SHOULD NOT BE THIS DIFFICULT TO ENSURE THE SAFETY OF MY FAMILY.

Air Bags
Filed Oct 31, 2017CT

PASSENGER AIRBAG HAS NOT BEEN REPLACED SINCE RECALL MCMAHAN FORD NORWALK CT CAN'T GET THE PART FROM MANUFACTURER COMPANY.

Air Bags
Filed Oct 30, 2017GA

I HAVE NOT RECEIVED NOTICE TO HAVE MY PASSENGER AIRBAG REPLACED. TODAY I CONTACTED FORD DEALERSHIP AND THE REPLACEMENT PART IS NOT AVAILABLE. THE DRIVER'S AIRBAG HAS BEEN REPLACED BY MY FORD DEALERSHIP ON OCTOBER 17, 2016.

Air Bags
Filed Oct 30, 2017GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR MANUFACTURER WERE NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 30, 2017FL

TAKATA RECALL MY LOCAL FORD DEALER (32404) TELLS ME THEY DO NOT HAVE THE CORRECTIVE PARTS EVER SINCE THIS RECALL BEGAN - JUN 1, 2016

Air Bags
Filed Oct 30, 2017AL

RECALL RIGHT AIR BAG I HAVE CONTACTED THE DEALERSHIP (SEVERAL TIMES), IN WHICH, I PURCHASED THE VEHICLE DUE TO THE NOTIFICATION THAT TAKATA HAS FILED CHAPTER 11. DEALERSHIP WAS EXTREMELY PLEASANT AND READ FORD'S STATEMENT CONCERNING THE SITUATION. BASICALLY NO ONE HAS AN ANSWER. I STATED THAT THERE WAS LAW SUITS DUE TO THE SEAT BELT INCEDENTS / RUPTURES THAT CAUSED DEATHS AND I AM AFRAID OF THAT SITUATION MYSELF. THIS HAS PREVENTED ME FROM DRIVING THIS CAR I LOVE AND PURCHASED. PLEASE HELP.

Air Bags
Filed Oct 27, 201722,800 milesMD

WHEN I ENTER THE YEAR, MAKE, AND MODEL OF MY 2010 FORD MUSTANG TO CHECK ON TAKATA RECALLS, I RECEIVE THE MESSAGE THAT THERE IS A RECALL ON THE DRIVERS AIRBAG. IF I JUST ENTER THE VIN FOR THIS VEHICLE, I RECEIVE THE MESSAGE THAT THERE IS NO RECALL ON THAT VEHICLE. I RECEIVED (IN THE MAIL) A FEW YEARS AGO THAT THERE WAS AN AIRBAG RECALL FOR MY VEHICLE. THE FORD DEALER SAID THAT THEY DID NOT HAVE REPLACEMENT AIRBAGS IN STOCK. I HAVE CHECKED WITH THEM SEVERAL TIMES, AND STILL HAVE THE DEFECTIVE AIRBAG IN MY VEHICLE. HOW AND WHY WAS MY VEHICLE REMOVED FROM THE RECALL? I RECEIVED INFORMATION FROM TK HOLDINGS CONCERNING TAKATA AIRBAGS AND WONDER IF I AM NOW UNABLE TO FILE A CLAIM SHOULD SOMETHING HAPPEN IN THE FUTURE CONCERNING THE AIRBAG IN MY VEHICLE.

Air Bags
Filed Oct 27, 2017UT

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LARRY H. MILLER SUPER FORD SALT LAKE CITY, 1340 S 500 W, SALT LAKE CITY, UT 84115) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. CASE NUMBER: CAS-13417629 WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 25, 2017GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION FORD LINCOLN UNION CITY (4355 JONESBORO RD, UNION CITY, GA 30291, TEL: (770)674-6075) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 25, 2017FL

TAKATA RECALL. I HAVE HAD MY DRIVER SIDE AIRBAG REPLACED, BUT CANNOT GET THE PASSENGER SIDE AIRBAG RESPLACED BECAUSE THE DEALER INFORMED ME THEY ARE UNABLE TO GET THE PART. THIS HAS BEEN GOING ON FOR OVER A YEAR, AND I AM EXTREMELY CONCERNED ABOUT TRANSPORTING PASSENGERS IN MY CAR BECAUSE OF THIS.

Air Bags
Filed Oct 24, 2017TX

AIR BAG RECALL #16V384 WAS ISSUED JUNE 1, 2016. WE FINALLY SOLD THIS VEHICLE IN JUNE 2017. BUT WE HAD TO DRIVE IT FOR 12 MONTHS WITH THE FAULTY AIR BAG BECAUSE THERE WAS NO REMEDY. THERE STILL IS NO REMEDY.

Air Bags
Filed Oct 24, 2017GA

TAKATA RECALL FOR MY 2010 FORD MUSTANG HAS A RECALL ON THE AIR BAG AND IT HAVE NOT BEEN REPLACE EVERY SINCE THE FIRST NOTICE CAME. I FEEL MY LIFE AND CHILD LIFE IN DANGER BECAUSE THAT'S THE ONLY TRANSPORTATION WE HAVE AND WE DRIVE THE CAR EVERYDAY.

Air Bags
Filed Oct 23, 2017FL

TL* TAKATA RECALL. THE CONTACT'S HUSBAND OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GUS MACHADO FORD OF KENDALL (15551 S DIXIE HWY, MIAMI, FL 33157 (800) 524-7363) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT. *BF UPDATED 8/2/18*JB

Air Bags
Filed Oct 23, 2017FL

2010 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO PASSENGER FRONTAL AIRBAG INFLATOR SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. UPDATED 10/23/2017*JS

Air Bags
Filed Oct 21, 2017FL

RECEIVED NOTIFICATION FROM FORD MOTOR COMPANY JULY 2016 THAT THE AIR BAGS INSTALLED IN MY VEHICLE POSE A SAFETY HAZARD. DESPITE NUMEROUS CALLS TO THE LOCAL FORD DEALER KNOWN AS THE VILLAGES FORD IN BELLEVIEW, FLORIDA, THE AIRBAG HAS NOT BEEN REPLACED. EACH CALL HAS RESULTED IN, "I'M SORRY, WE DON'T HAVE A REPLACEMENT AIRBAG YET". THIS IS THE ONLY VEHICLE I CURRENTLY OWN, AND I CANNOT TAKE IT OFF THE ROAD PENDING REPLACEMENT, EVEN THOUGH IT POSES A POSSIBLE DEADLY SAFETY HAZARD.

Air Bags
Filed Oct 21, 2017TX

TAKARA INFLATOR PASSENGER SEAT NO RECALL YET FOR THIS . CAN'T TRADE IN THE CAR ANYWHERE STILL MAKING PAYMENTS FOR A CAR THAT IS NOT SAFE TO DRIVE

Air Bags
Filed Oct 20, 201726,000 milesFL

TAKATA RECALL - RECEIVED RECALL FOR PASSENGER FRONTAL AIRBAG INFLATOR RECALL IN JULY 2016. (NOTE: DRIVER SIDE HAS BEEN REPAIRED). HAVE CALLED FORD FOR REPAIR AND AS OF TODAY THEY STILL CANNOT GIVE A DATE WHEN REPAIRS CAN BE COMPLETED. I HAVE NO OTHER CHOICE BUT TO MINIMIZE ANY DRIVING ON THIS UNSAFE VEHICLE. YESTERDAY, I RECEIVED A LEGAL NOTICE FROM TK HOLDINGS INC. CONCERNING THE AIRBAG INFLATORS INFORMING ME THAT TAKATA CORPORATION HAS FILED FOR BANKRUPTCY. IT IS OBVIOUS THAT TAKATA HAS NO PLANS TO MAKE REPAIRS SO I REQUEST THAT DOT FORCE AUTOMAKERS TO STANDBY THEIR PRODUCTS AND EXPEDITE THE REPAIRS OR REMUNERATE OWNERS FOR THE RETAIL PRICE OF THE VEHICLE..

Air Bags
Filed Oct 19, 2017FL

TAKATA AIRBAG. DRIVER SIDE BAG WAS REPLACED BY DEALER IN 2015. STILL WAITING FOR REPLACEMENT OF PASSENGER SIDE AIRBAG EIGHT YEARS AFTER RECALL.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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