Page 6 of 6 · complaints 251–267 of 267

2023 Ford Maverick Hybrid complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2023 record →

Service Brakes
Filed Oct 16, 2023TX

When slowly coming to a stop, the brakes will engage on their own, causing a much faster/harsher stop, which feels unsafe. This happens every day, a few times per trip.

Electrical System
Filed Oct 14, 2023PA

Six month old Vehicle has failed to start twice in the last 3 days. The dealership looked at the vehicle but didn’t isolate a problem for repair. Fear is that the electrical system will shut down while driving and will lose control of the vehicle in traffic. OR will stop in a dangerous situation hazardous to me or other motorists. This has happened twice in the last 3 days.

Unknown or Other
Filed Oct 11, 2023RI

Water getting inside the cabin near a fuse box. Mold passenger side carpets and underlayer.

Seat Belts
Filed Oct 9, 2023CA

Driver seat belt does not securely latch into the buckle, just falls out after seat belt is inserted. Vehicle was brought to Vista Ford in Woodland Hills, California and inspected by service advisor. They are too busy today and scheduled an appointment for later in the week to come back. Meanwhile I am driving without a functioning seatbelt.

Unknown or Other
Filed Sep 15, 2023AL

Windshield chip at day 4 of ownership, full on crack requiring replacement week 4 of ownership. Windshields are clearly subpar, owners on 3rd and 4th replacement windshields already. Dont know if it's the glass or the vehicle design, but there's a problem here.

Electrical System
Filed Aug 12, 2023CA

We were traveling across the country from CA, MN , KY, WV, VA, PA, NY, MN, WY, ID, NV. CA. 21 July 2023. RR passenger window rolled down and will not roll up -taken to Greenbrier Ford in Lewisburg,WV. They verified “RRWindow won’t roll up. Took door panel apart & tested for power. Both wires going to up circuit & down circuit for RR window gets 12V, either way you push or pull switch. Should only get power one way. Unsure of cause. Will need further diag. Got window to roll up.” 24 July 2023. RR passenger door lock stopped working/stopped functioning. RR door would not lock when key pushed. 29 July 2023 . Dome light/running lights/headlights stopped working. they then would function intermittently. 1 Aug 2023. Took truck to Kimber Lake Ford in Pine River MN. Had Oil changed. They checked for computer codes but nothing came up. They suspected it might be the central computer. Didn’t have time to do more than that. 11 August -bluetooth connection malfunctioned. could not get a plugged in phone synch with music or phone calls. 11 August. called Folsom Lake Ford for appt on 24 August. .

Engine
Filed Aug 12, 2023MS

The truck shudders when turning off the ICE and switching to electric. It has progressively gotten worse since around 5000 miles. Group research on online forums suggests this is the damper on the flywheel. Because it's progressively getting worse, even at 8000 miles, I am concerned it will leave me stranded when the whole transmission blows apart. It makes an awful noise that sounds like grinding when the shuddering occurs. It does not happen every time the engine turns off, but the entire transition between electric and ICE is extremely rough.

Engine
Filed Aug 9, 2023TX

Vehicle will not accelerate faster after stopping. Runs at less than 5 mph for 3-4 minutes and will accelerate afterwards. If stop again it will continue stalling during acceleration. Very unsafe in traffic. Rear end collision would take place as the driver id that vehicle is not aware of the stalling.

Engine
Filed Jul 13, 2023PA

When I am driving my car and the car goes from the gas engine to the electric engine (at slow speeds. Usually under 40mph) the steering wheel and car will shack or vibrate. Sometimes really violently or sometimes just a little. Now my car makes a really bad rattling sound like metal is bouncing around. Ford saids it’s normal. I have driven other hybrid and never experienced this to this extent. It was scary at first. I thought something happened to my car or I hit something.

Service Brakes
Filed Jul 9, 2023ID

Whenever I press the brake pedal the brakes GRAB. It is not smooth, and is very uncomfortable, and even dangerous!

Engine
Filed Jul 5, 2023MS

Engine shudders when switching from gas to electric mode. The sound is terrible and only started recently. The 2022 model apparently has the same problem. Sounds like running over a rumble strip. Concerned it may shut off while driving or otherwise. Happens at idle and while driving.

Engine
Filed Jul 5, 20231,500 milesTX

The contact owns a 2023 Ford Maverick. The contact stated while driving 80 MPH, the transmission inadvertently shifted into neutral(N) and the vehicle lost motive power. Additionally, the instrument panel lights flickered. The contact related the failure to NHTSA Campaign Number: 23V380000 (Engine). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,500.

Electrical System
Filed Apr 19, 2023IN

Dead battery

Visibility/Wiper
Filed Apr 7, 2023MD

Just took delivery of this new vehicle. The windshield is pitted and this leads to difficulty in cleaning the windshield with the wiper fluid and wipers as a result of the increased surface area and surface roughness. In addition, when the sun is low in the sky visibility is affected by the pitting causing excess refraction.

Service Brakes
Filed Apr 4, 2023TX

Brakes of 2023 Ford Maverick Hybrid are grabby when attempting to slow down to below 6-10 mph , especially when the roads are wet. Even with slight wetness on the ground, the brakes behave like this, leading to unpredictable stops and jumping of vehicle in common scenarios such as drive-thrus, stop-and-go traffic, and parking lots. Local Ford dealer attempted to replicate the issue when it was sunny and dry and was unable to do so. As such, they refuse to do any further testing and are saying that "this is how the hybrids are". I will visit the dealer again when it is rainy.

Service Brakes
Filed Apr 2, 2023IL

The brakes sporatically cause you to jerk to a stop when you are all almost completely stop (under 5MPH). This is a dangerous issue when in heavy commuter traffic as the following vehicle may not be prepared for what is a complete emergency stop while other traffic continues to flow at slow speeds. Ford has released numerous TSBs to fix this issue but none of them have truly fixed the problem.

Visibility › Windshield
Filed Jan 23, 2023CA

My windshield appears to be rattling against the dash which I’ve read for others causes windshield to crack. Afraid this will happen to me. Appears many mavericks have this issue.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2023 Ford Maverick Hybrid → · Every Maverick Hybrid year → · How the figures are calculated →