TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT DROVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER DAVID WILSON'S VILLA FORD LOCATED AT 2550 N TUSTIN ST, ORANGE, CA 92865, (714) 509-5615, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 55,000.
2017 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
2017 FORD FUSION. CONSUMER WRITES IN REGARDS TO DEFECTIVE BATTERY. *LD THE CONSUMER STATED SINCE THE PURCHASE OF THE VEHICLE THE BATTERY HAS DIED A TOTAL OF 7 TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR 4 TIMES. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. *JS
MY VEHICLE START STALLING THE CHECK ENGINE LIGHT CAME ON AND THEN THE CAR SLOWED DOWN AND WOULDN'T GO OVER 25MILES ON THE INTERSTATE AND I ALMOST GOT HIT BY OTHER VEHICLES TRYING TO PASS ME. I WAS CLOSE TO THE FORD DEALERSHIP SO I DECIDED TO GO THERE. NOT LONG AFTER THE TEMPERATURE GAUGE STARTS TO GO UP. ONCE L ARRIVED AT THE FORD DEALER WHERE I ALWAYS GO FOR THE MAINTENANCE OF MY VEHICLE AND AFTER 3HRS I WAS ASKED IF THEY COULD KEEP MY CAR OVERNIGHT TO DO A COOLANT CHECK. I SAID YES AND THE NEXT DAY I WAS TOLD THAT THE CODE 301 WAS A SPARK PLUG THAT NEEDED TO BE CHANGED BUT THAT WASN'T THE PROBLEM. I HAVE A COOLANT LEAK AND ITS LEAKING IN MY ENGINE AND THAT IS THE PROBLEM. OVERALL I NEED A NEED ENGINE AND THE CAR IS ONLY 2 1/2 YEARS OLD. FORD WOULD NOT HELP WITH THE PROBLEM.
HAD A CHECK ENGINE LIGHT COME ON ON MY 2017 FORD FUSION SE WITH ONLY 61,000 MILES AND THERE WAS A MISFIRE ON THE FIRST 1000 REVOLUTIONS AND IT WAS ON CYLINDER 2. IT WAS UNDER WARRANTY AND I TOOK IT TO THE DEALERSHIP AND THEY SAID THAT COOLANT GOT INTO THE CYLINDER AND IT CAUSED MAJOR ENGINE DAMAGE AND I NEED A NEW ENGINE. I WILL GET A REFURBISHED ONE FOR MY $100 DEDUCTIBLE BUT I THOUGHT I SHOULD GET A BRAND NEW ONE. ECOBOOST ENGINES ARE GARBAGE. ONE AND DONE WITH THOSE. ILL NEVER BUY A FORD WITH AN ECOBOOST ENGINE AGAIN. TOYOTA IS MUCH MORE RELIABLE AND PERFECTS THINGS UNLIKE AMERICAN CAR COMPANIES THAT ONLY CARE ABOUT QUARTERLY SALES. I WONT GET MY CAR FOR 2 TO 6 WEEKS THEY SAID BUT DID GET A LOANER CAR. IM GOING TO TRADE THAT IN ASAP
NOTHING YET HAPPENED, I TOOK IT TO THE DEALERSHIP A DAY AFTER I BOUGHT IT BECAUSE OF WHAT THEY CALLED A 'GHOST' CHECK ENGINE LIGHT THAT WOULD POP ON FOR A FEW SECONDS AND THEN WENT AWAY. I ALSO REALIZED THE CAR IS NEEDING A FREQUENT REFILL FOR COOLANT.
2017 FORD FUSION 71,000 MILES, COOLANT LEAK INTO CYLINDER 3. MANY FORUMS STATING SAME PROBLEM IN FUSIONS AND FORD EDGE. RESULTING IN NEW ENGINE PURCHASE OR $8K REPAIR. WHILE THE VEHICLE WAS IN MOTION I NOTICED POWER LOSS. FORD WOULD NOT HELP IN ME IN ANY WAY FINANCIALLY OR WAVING ANY FEE.
COOLANT GOT INTO THE CYLINDER DUE TO A KNOWN ISSUE WITH THIS MOTOR. A SOFTWARE UPDATE WAS OFFERED TO TRY AND PREVENT THE PROBLEM BUT THE DAMAGE HAD ALREADY BEEN DONE. THE CAR HAS 65000 MILES AND IS 5000 OVER THE WARRANTY. FORD WAS CONTACTED BY MYSELF AND THE LOCAL FORD DEALER AND THEY WILL NOT HELP AT ALL. THE CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO THE LOCAL GARAGE AND THEY CHANGED THE SPARK PLUGS AND THEN AT AROUND 60000 MILES THE LIGHT KEPT COMING ON AND OFF. AFTER ABOUT A WEEK THE CAR STARTED SHAKING REALLY BADLY UPON START UP. THE SOFTWARE UPDATE WAS ISSUED AND I TOOK IT TO THE FORD DEALER AND THEY SAID IT IS A KNOWN ISSUE WITH THIS MOTOR AND FORD HAS YET TO OFFER A RECALL.
TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THERE WAS A KNOCKING IN THE ENGINE. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO RED MCCOMBS FORD LOCATED AT 8333 I-10, SAN ANTONIO, TX 78230, WHERE IT WAS DIAGNOSED THAT COOLANT LEAKED INTO THE CYLINDER AND CAUSED THE ENGINE MISFIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.
THE CAR DROVE AS EXPECTED UNTIL AROUND 80K MILES. THEN THE CHECK ENGINE LIGHT DISPLAYED WITH THE CODE: P0302. THIS SHOWS A MISFIRE ON CYLINDER #2. THE CARS COOLANT WAS RECENTLY REFILLED AND UPON INSPECTION AFTER THE CHECK ENGINE LIGHT APPEARED, THE COOLANT RESERVOIR WAS AGAIN EMPTY. THE CAR WAS KEPT UP ON MAINTENANCE AND DIDN'T SHOW ANY SIGNS OF MALFUNCTION PRIOR. I LATER FOUND OUT THAT COOLANT IS LEAKING INTO THE CYLINDER, CAUSING IT TO MISFIRE. THE CAR PROMPTED ME TO PULL OVER AND STOP THE ENGINE BECAUSE THIS ISSUE WAS MAKING IT OVERHEAT. THE CAR REMAINS PARKED IN THE DRIVEWAY AS IT IS TOO FRAGILE TO DRIVE.
I PURCHASED THE CAR ON OCTOBER 21ST OF 2019. I HAVE HAD NOTHING BUT ISSUES WITH THIS CAR BASICALLY SENSE PURCHASING IT. I BOUGHT THE CAR WITH 54,000 MILES. I WAS UP TO ABOUT 74,000 WITH THE NEED TO REPLACE A MOTOR. I DID SO, BEFORE I REPLACED THE MOTOR THE BATTERY LIGHT WAS ON. I CHANGED THE ALTERNATOR BELIEVING THAT WOULD BE THE ISSUE, I ALSO REPLACED THE BELT WITH IT THINKING I MIGHT AS WELL. STILL BATTERY LIGHT WAS ON. SO I EVEN WENT AND CHANGED THE BATTERY AND STILL A BATTERY LIGHT. I HAVE DUMPED NOTHING BUT MONEY INTO THIS CAR SENSE PURCHASING IT. I HAVE BEEN READING NOTHING BUT ISSUES WITH THESE 2017 FORD FUSIONS ANS BELIEVE FORD NEEDS TO BE HELD ACCOUNTABLE FOR THIS BECAUSE SO MANY OTHERS ARE EXPERIENCING THESE ISSUES AND NOW I BELIEVE THE ECM IS GOING TO BE REPLACED. I BOUGHT THIS CAR THINKING A NEW CAR WOULD BE A GOOD INVESTMENT FOR MY FAMILY AND TO GO BACK AND FOURTH TO WORK WHICH HAS BEEN NOT THE CASE. I HAVE HAD OLD WAR HORSE TRUCKS WITH OVER 200K MILES RUN AND DRIVE BUT KNEW THEY WOULD NEED TO UPGRADED TO A NEWER FAMILY CAR. I REALLY DO NOT THINK FORD IS TAKING ACCOUNT FOR THE REAL ISSUES THEY ARE HAVING WITH THEIR NEW VEHICLES THEY ARE SELLING TO THE PUBLIC WHO ARE TRYING TO MAKE A LIVING AND WITH CONSTANT ELECTRICAL PROBLEMS THAT JUST ISN'T RIGHT. BASIC MAINTENANCE IS UNDERSTANDABLE BUT TO HAVE ALL OF THESE ISSUES JUST SEEMS UNACCEPTABLE.
TURNED CAR ON AND IMMEDIATELY RECEIVED THE SHIFT SYS FAULT SERVICE REQUIRED WARNING. CAR WOULD NOT GO INTO GEAR AS WELL AS THE PARKING BRAKE WOULD NOT GO OFF. ATTEMPTED TO UTILIZE THE KEY HOLE IN THE CENTER CONSOLE, DID NOT ASSIST AT ALL. TOW TRUCK MOVED CAR TO THE HOUSE FOR US. THE CAR WAS STATIONARY DURING THE ATTEMPTING TO MOVE INTO DRIVE.
MY 2017 FORD FUSION SE IS EXPERIENCING A P0301 ENGINE CODE ALONG WITH MAJOR COOLANT LOSS. THE ERROR CODE RELATES TO AN ENGINE MISFIRE IN CYLINDER 1. THERE IS ALSO WHITE SMOKE COMING FROM THE EXHAUST. THE CAR WAS PURCHASED IN MARCH OF 2018 AND HAS 69,000 MILE ON IT. UPON STARTING THE CAR IDLES VERY ROUGH FOR ABOUT 10 SECONDS AND THEN SMOOTHS OUT. THE GAS MILEAGE HAS BEEN VERY POOR AND I HAVE BEEN GETTING HIGH ENGINE TEMP ALERTS AS WELL. I TOOK THE CAR TO BRANFORD FORD IN BRANFORD CT. THEY DIAGNOSED THE ISSUE AND TOLD ME THERE IS COOLANT LEAKING INTO CYLINDER NUMBER 1 AND THE ONLY WAY TO CORRECT THE ISSUE IS TO REPLACE THE ENGINE. MY CAR IS OUT OF WARRANTY AND THE COST TO REPLACE IS $5700.00!! THIS A 2 1/2 YEAR OLD CAR THAT NEEDS AND ENGINE REPLACEMENT?!? I DID A TON OF RESEARCH ON THIS ISSUE AND FOUND THAT THERE ARE OTHER PROBLEMS JUST LIKE THIS, SOME IN WARRANTY AND SOME NOT. FORD DID HAVE A RECALL ON THE 1.5 LITER ENGINE FOR THE EXACT SAME ISSUE. APPARENTLY THERE IS NO CURRENT RECALL OR WARRANTY EXTENSION FOR THIS PROBLEM, SO BASICALLY I AM BEING TOLD I AM STUCK WITH THE BILL. I AM LOOKING FOR ASSISTANCE FROM FORD TO REPLACE THIS ENGINE AT NO COST TO ME AS THIS IS A KNOWN ISSUE AMONG THE CONSUMERS BUT THERE HASN'T BEEN "ENOUGH" DOCUMENTATION TO WARRANT ACTION BY THE MANUFACTURER. THANK YOU , [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AND ATTEMPTING TO DRIVE, THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO BOB GILLINGHAM FORD (8383 BROOKPARK RD, PARMA, OH 44129, 216-539-9191) HOWEVER, A DIAGNOSTIC TEST WAS STILL PENDING. THE CONTACT WAS CONCERNED ABOUT A POSSIBLE SHIFTER CABLE DETACHMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,100.
THE AIRBAG SIGN KEEPS ON WITHOUT ANY REASON. I'VE SEEN THERE IS RECALL FOR AIRBAG (TAKATA) ISSUE. 2012-2016. MY CAR IS MANUFACTURED IN 2016 AND REGISTERED IN 2017. THEY SAID ITS 2017 MODEL.
CAR KEPT GIVING US A FLAT CODE FOR GEARS....SAYING TRANSMISSION WASNT IN PARK.CAR WOULDNT START OR SHIFT GEARS...THIS HAPPENED AS WE WERE DRIVING THE CAR
I WAS BACKING OUT OF MY DRIVEWAY FROM MY CAR ALL OF SUDDEN STOPPED, AND SHIFTED BACK TO PARK. MAINTENANCE LIGHT WAS ON AND MESSAGE SAID SHIFT SYSTEM FAULT. I TURNED OF MY CAR AND BACK ON SAME THING, TRIED THE MANUAL OVERRIDE IT DID THE SAME THING. TOW TRUCK ENDED UP DRAGGING MY CAR ON TO THE TOW TRUCK BED. I HAVE A VIDEO OF IT DOING IT.
CAR BEGAN LOSING POWER UPHILL, AND EVEN PUSHING THE GAS PEDAL TO THE FLOOR DID NOT HELP. HIGH PRESSURE FUEL PUMP WAS REPLACED AT A FORD DEALERSHIP, BUT THE PROBLEM CONTINUED, AND GOT WORSE. EVENTUALLY HAD TO BE TOWED TO ANOTHER DEALERSHIP, WHERE THEY FIXED THE PROBLEM ENOUGH TO GET HOME, ALTHOUGH HILLS REMAINED AN ISSUE (CRUISE CONTROL WAS SET TO 70, AND EVEN THE SMALLEST HILL WOULD CAUSE THE CAR TO SLOW TO AROUND 40-45 MPH). CAR CURRENTLY IS SITTING IN MY DRIVEWAY BECAUSE I AM AFRAID TO DRIVE IT. IT MIGHT STALL OUT IN TRAFFIC.
COOLANT LEAK ENGINE, NEEDS NEW ENGINE. THE CAR HAS 83,000 MILES ON IT. *TR
IN HEAVY RAIN, THE HIGH SPEED OF THE WIPERS IS WAY TOO SLOW... MAKING IT UNSAFE TO SEE EVEN WHEN PRUDENCE OF SLOWING DOWN AND/OR POSSIBLY CONSIDERING PULLING OVER. ONE CANNOT SEE SAFELY ENOUGH TO SEEK A PULL OVER SPOT DURING THE IMMEDIACY OF THE SITUATION.. THUS ONGOING TRAVEL IS THE ONLY OPTION. WIPERS BLADES ARE GOOD. WINDSHIELD IS CLEAN. RAIN SHEETING / BLURRING OF VISION HAPPENS BECAUSE WIPERS AREN'T ABLE TO MOVE FAST ENOUGH
MY CAR WAS PURCHASED ABOUT 1 1/2 YEARS AGO AS A CERTIFIED PREOWNED FROM SHEEHY FORD IN ASHLAND, VA. SINCE THEN THE BATTERY HAS BEGUN DRAINING FOR NO REASON WHEN THE CAR IS SITTING STILL. I WENT TO LEAVE WORK A FEW MONTHS AGO AND THERE WAS NOTHING LEFT ON IN THE VEHICLE. WHEN I GOT IN TO GO HOME I WAS UNABLE TO START MY VEHICLE. THIS HAPPENED AGAIN TO ME LAST WEEK AFTER MAKING A TRIP TO GA TO VISIT FAMILY. I WAS UNABLE TO DRIVE BACK TO VA FROM GA WITHOUT PURCHASING ANOTHER BATTERY. MY UNCLE WHO WORKS ON VEHICLES, HOOKED MY FUSION UP TO A DIAGNOSTIC MACHINE AFTER TAKING OUT VARIOUS FUSES AND THE CAR STILL HAD A VERY HIGH DRAIN ON MY BATTERY. I HAVE RESEARCHED THIS ON THE INTERNET AND IT SEEMS TO BE A STANDING ISSUE WITH SEVERAL FORD FUSION OWNERS. FORD NEED TO ISSUE A RECALL AND FIX THIS ISSUE. HAVING DRIVERS STRANDED ON THE ROAD IS NEVER GOOD. IF I COULD I WOULD RETURN THIS VEHICLE BACK TO THE DEALERSHIP AND PURCHASE ANOTHER VEHICLE NOT FROM FORD. *TR
I HAVE A 2017 FUSION REMOTE START AND I'VE BEEN TOLD I NEED TO REPLACE MY ENGINE DUE TO COOLANT LEAKING INTO THE CYLINDERS/ENGINE.CAR STALLS ON THE HIGHWAY AND WON'T GO OVER 20 MILES THEN IT KICKS BACK UP. SMOKE COMING OUT OF TAIL PIPE
WAS GOING TO LEAVE WORK IN APRIL AND MY FUSION COULD NOT START. BOUGHT AND REPLACED MY BATTERY. TRAVELED TO GA TO VISIT A FAMILY MEMBER. WENT TO DRIVE TO THE STORE TO PICK UP SOME GROCERIES AND AGAIN MY FUSION WILL NOT START. HAVE TO BUY YET ANOTHER BATTERY. FORD PLEASE FIX THIS ISSUE!!! *TR
SERVICE ADVANCED TRACK NOT WORKING STATIONARY. *TR
INTERNAL COOLANT LEAK IN 2.0L FORD FUSION SE ECOBOOST CAUSED MY CAR'S ENGINE TO LOCK WITHOUT WARNING. NO START. CURRENTLY, THERE EXISTS PROGRAM 19B37 FOR 1.5L. MY 2.0L FORD FUSION SE ECOBOOST PRESENTED THE EXACT INTERNAL COOLANT LEAKAGE PROBLEM AS THAT OF THE 1.5L THAT IS PRESENTLY ON RECALL. MY PREVIOUS SPARK PLUGS CONFIRM THAT COOLANT HAS LEAKED INTO THE ENGINE OF MY CAR. ALSO, A COOLANT PRESSURE TEST WILL REVEAL COOLANT LEAK IS INTERNAL IN MY CAR. BIG STAR FORD CONFIRMED THAT MY ENGINE IS LOCKED AND THAT IT WILL NEED TO BE REPLACED. THEY DON'T WANT TO PAY FOR DAMAGE. I'M A PREVENTIVE MAINTENANCE OWNER AND ONLY BUY OEM PARTS. I ALSO HAVE AN ENGINEERING BACKGROUND. THIS INTERNAL COOLANT ISSUE IS CLEARLY A MANUFACTURER'S DEFECT. BECAUSE THE ISSUE STEMS FROM AN INTERNAL COOLANT LEAK CAUSING ENGINE FAILURE, 2.0L SHOULD BE INCLUDED IN THE PROGRAM 19B37 RECALL. IT IS THE RIGHT THING TO DO. ON A SIDE NOTE, I HAD PREVIOUSLY TAKEN MY CAR TO BIG STAR FORD BECAUSE THERE WERE PROBLEMS WITH THE PCM. TIRES WERE SHOWING TO BE DEFLATING AS I DROVE ON THE FREEWAY. I IMMEDIATELY STOPPED AT THE NEAREST TIRE SERVICE COMPANY AND THEY CONFIRMED THAT IT WAS A COMPUTER GLITCH. BIG STAR FORD REINSTALL THE PCM SOFTWARE AT THE COST OF MY DEDUCTIBLE. NHTSA, WE 2.0L OWNERS NEED YOUR HELP! PLEASE INVESTIGATE AND INCLUDE 2.0L TO THE EXISTING PROGRAM 19B37. I PERSONALLY HAVE EVIDENCE TO PROVE THAT AN INTERNAL COOLANT LEAK CAUSED MY ENGINE TO LOCK. A COOLANT PRESSURE TEST WILL ALSO REVEAL THE COOLANT LEAK
BATTERY CONTINUES TO DRAIN AND VEHICLE CONTINUES TO NOT START. THE VEHICLE WAS DEAD TWICE IN OCT AND NOV. IN DECEMBER BATTERY REPLACEMENT. HAS BEEN TO DEALERSHIP 2 MORE TIMES SINCE WITH DEAD BATTERY. THE PROBLEM DOES NOT WANT TO BE FIXED BY FORD. THEY CONTINUE TO JUST JUMP IT AND SAY IT'S OK. *TR
WHEN REENTERING THE CAR AFTER A GROCERY SHOPPING TRIP, THE REAR PASSENGER DOOR WOULD CLOSE BUT NOT LATCH. THE CATCH FOR THE LATCH MOVES FREELY BUT SEVERAL ATTEMPTS TO SECURE THE DOOR FAILED. MY HUSBAND TRIED SEVERAL TIMES TO SECURE THE DOOR SO WE COULD LEAVE THE PARKING LOT AND DRIVE HOME. ULTIMATELY, BECAUSE IT IS A HOT, SUNDAY AFTERNOON, HE OPTED TO SIT IN THE REAR PASSENGER SEAT AND MOVED OUR TEEN DAUGHTER TO THE FRONT SEAT SO HE COULD HOLD THE DOOR CLOSED ON OUR DRIVE HOME. WE MADE IT HOME WITHOUT INCIDENT AND HE TRIED SEVERAL MORE TIMES ONCE THE CAR WAS PARKED TO SECURE THE DOOR PROPERLY WITHOUT SUCCESS.
THE ELECTRIC CHARGER THAT PLUGS INTO THE 120V WALL OUTLET IS OVER HEATING ON EVERY CHARGE. STARTED HAPPENING WITHIN THE LAST MONTH. *TR
THURSDAY 6/11/20 ABOUT 7PM I WAS TRYING TO BACK OUT OF THE DRIVEWAY AND THE EMERGENCY BREAK JUST CAME ON AND THE CAR WOULDN'T DRIVE ANYMORE COME TO FIND OUT IT WAS THE SHIFT LINK BUSHING. ALMOST CAUSED ME TO WRECK WITH ONCOMING TRAFFIC DUE TO THE SUDDEN STOP. I TOOK IT TO RUSTY ECK FORD IN WICHITA KS TODAY 6/12/20 AND GOT IT FIXED. THEY MADE MENTION THAT THIS HAS BEEN COMMON WITH OTHER FUSIONS SO I FIGURED I SHOULD REPORT THIS ISSUE TODAY. *TR
STEERING WHEEL IS LOOSE. THIS IS MORE MOVEMENT THAN VIBRATING. IT IS LOOSE WHETHER CAR IS MOVING OR STILL. *TR
TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND PARKED THE STEERING WHEEL FELT LOOSE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED SONS FORD AUBURN (2305 S COLLEGE ST, AUBURN, AL 36832, (334) 246-0766) AND INFORMED THE DEALER OF THE FAILURE HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 35,090.
EVEN WHEN TURNING ALL SYSTEMS OFF WHEN SHUTTING THE CAR OFF THE BATTERY WILL DRAIN OVERNIGHT AND WILL NEED TO BE JUMPSTARTED
MY WIFE WAS AT A SHOPPING CENTER. BACKED OUT OF THE PARKING SPOT, STOPPED, THEN TURNED THE SHIFTER TO DRIVE. SHIFT FAULT POPPED UP AND THE WRENCH SYMBOL. DRIVE WAS LIT ON THE SHIFTER KNOB BUT THE CAR WOULDN'T SHIFT OUT OF REVERSE. SHE CYCLED THE IGNITION A COUPLE TIMES AND IT FINALLY WENT INTO PARK AND WOULD SHIFT NORMALLY. *TR
DIFFICULT TO START AFTER REFUELING (UNAFFECTED BY AMOUNT OF FUEL INSIDE TANK); INTERMITTENTLY GRUNTING/VIBRATION SOUNDS COMING FROM FUEL TANK AT RANDOM INTERVALS. HAPPENS WHILE PARKED AND WHILE IN MOTION. CAR HAS ALSO HAD ELECTRICAL-TYPE HUMMING SOUND COMING FROM GEAR KNOB AND DASH SINCE I BOUGHT IT WITH 36K MILES ON IT. *TR
TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, HE NOTICED OIL ON TOP OF THE HOOD. THE CONTACT WHO WORKS AS AN INDEPENDENT MECHANIC STATED THAT THE TURBO CHARGER LEAKED OIL ONTO THE ENGINE. THE CONTACT CALLED FAMILY FORD (170 YORK RD, CARLISLE, PA 17013, (717) 249-2215) HOWEVER, THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 78,000.
TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED WHILE DRIVING 70 MPH, THE TEMPERATURE GAUGE INCREASED WITH NO WARNING LIGHTS ILLUMINATING. THE CONTACT STATED THAT TEMPERATURE GAUGE REMAINED HIGH AS SHE FELT HEAT ON HER FEET. THE CONTACT STATED THAT THE HEATER CORE MALFUNCTIONED AND COOLANT WAS LEAKED INTO THE VEHICLE. THE CONTACT STATED SHE PULLED OVER TO THE SIDE OF THE ROAD AND AT THAT TIME THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT STATED THAT SMOKE ENTERED THE VEHICLE FROM THE AIR VENTS. THE CONTACT HAD THE VEHICLE TOWED TO CROSSROADS FORD OF INDIAN TRAIL (88 DALE JARRETT BLVD, MONROE, NC 28110) WHERE THE VEHICLE WAS DIAGNOSED WITH A HEATING CORE FAILURE. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 42,246.
UPON STARTING THE CAR, THE CAR WAS WITHOUT POWER STEERING AND THE FOLLOWING MESSAGE APPEARED ON THE DASH 'STEERING ASSIST FAULT, SERVICE REQUIRED.' THE CAR WAS IN A STATIONARY POSITION WHEN THIS OCCURRED. THIS IS A SAFETY CONCERN, AS IF THIS WOULD HAVE OCCURRED WHILE DRIVING, AN ACCIDENT COULD HAVE HAPPENED AND THE OPERATOR, PASSENGER AND/OR OTHER PERSONS ON THE ROAD COULD HAVE BEEN SERIOUSLY INJURED, OR WORSE. THE CAR WAS REPAIRED AT A AUTO REPAIR SHOP AND THE RESULT OF THIS ISSUE WAS THAT THE STEERING GEAR, RACK AND PINION, NEEDED TO BE REPLACED, AS IT WAS FAULTY, AND THE CAR NEEDED TO BE REPROGRAMMED. THE TOTAL FOR THIS REPAIR WAS $2,330.88 AND WE WERE INFORMED THIS WAS NOT UNDER WARRANTY. *TR
TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AS A WRENCH WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED AN OIL CHANGE. THE OIL CHANGE WAS PERFORMED HOWEVER, THE FAILURE RECURRED. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 17V427000 (POWER TRAIN) HOWEVER, HER VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.*DT*JB
TRIED TO START CAR. BATTERY LIGHT, ENGINE LIGHT AND POWER TRAIN LIGHT CAME ON. NEVER STARTED. TURNED THE CAR COMPLETELY OFF. WAITED A COUPLE MINS AND TRIED AGAIN. NEVER STARTED AND THIS TIME ALL LIGHTS CAME ON. MADE A TICKING SOUND. DIDN'T TURN OVER EITHER TIME TRYING TO START. WENT TO THE STORE EARLIER IN THE DAY THOUGH, AND EVERYTHING WAS FINE.
CAR STALLED AFTER ACCELERATING MODERATELY HARD INTO TRAFFIC FROM A STOP AND THEN QUICKLY TURNING LEFT INTO PARKING LOT.
WHEN DRIVING THE VEHICLE, AND THERE IS A BUMP RIGHT TIRE SEEMS TO SHAKE, WHEN TURNING TO THE RIGHT I HEAR A SCRAPE. WHEN THE VEHICLE IS ON AND ON PARKING, A RATTLING NOISE GOES OFF.
WE WENT TO A FORD DEALERSHIP AND IT WAS REPORTED TO US FROM A FORD SALESMAN THAT THIS CAR HAS A KNOWN PROBLEM WITH ANTIFREEZE/COOLANT ENTERING THE ENGINE. WE WERE TOLD THAT THIS COULD RESULT IN THE ENGINE SEIZING ABRUPTLY AT ANY TIME. WE HAD BEEN OBSERVING FOR QUITE A WHILE (4 TO 5 MONTHS) THAT THE ENGINE SMOLKED A BLUEISH SMOKE EVERY MORNING.
I BOUGHT MY FORD FUSION USED FROM A DEALERSHIP. I DROVE THE CAR HOME AND PARKED IT IN MY GARAGE. THE NEXT DAY I WENT TO LEAVE AND MY BATTERY WAS DEAD. I THOUGHT MAYBE SOMEHOW I LEFT SOMETHING ON TO I JUMPED IT AND WENT ON. 4 DAYS AFTER I WENT TO A FRIENDS HOUSE AND I DIDN'T DRIVE MY CAR FOR 2 DAYS AND WENT TO LEAVE AND IT WAS DEAD AGAIN WHICH LEADS ME TO BELIEVE THE IS A FAULT OR SOMETHING IS NOT TURNING OFF LIKE IT SHOULD WHEN THE CAR IS SHUT OFF. I HAVE READ THAT OTHERS HAVE HAD THE SAME PROBLEM.
TRANSMISSION NEEDED REBUILT. TORQUE CONVERTER AND VALUE BODY WENT OUT.
COOLANT LEAKING INTO ENGINE. ENTIRE ENGINE WILL HAVE TO BE REPLACED.
INTERNAL COOLANT CONSUMPTION ISSUE CAUSING SPARK PLUG FOULING
CHECK ENGINE LIGHT KEEPS COMING ON SAYING THAT ITS ENGINE MISFIRE IN CYLINDER 2. . MY MECHANIC REPLACED THE SPARK PLUG IT HAPPENED AGAIN, WE REPLACED THE COIL AND IT DID IT AGAIN. FINALLY THEY TOLD ME THAT THE COOLANT WAS LEAKING INTO THE CYLINDER WHICH IS CAUSING A MISFIRE AND THEREFORE HAS ALSO CRACKED THE BLOCK ON THE ENGINE. I GET HOME AND THERE IS A NOTICE FROM FORD. RECALL 19B37 TO REPROGRAM THIS ISSUE. I SCHEDULED THE UPDATE TO BE DONE AND FORD TELLS ME I NEED A NEW ENGINE NOW. I AM WAITING TO HEAR BACK FROM FORD AS TO HOW THEY WILL HELP, SEEING AS THOUGH I JUST BOUGHT THE CAR FROM THEIR DEALERSHIP LESS THAN A YER AGO BUT HAVE NO WARRANTY. THEY TRIED TO CHARGE ME A DIAGNOSTIC FEE AS WELL FOR THIS ISSUE WHICH I REFUSED TO PAY SINCE IT IS PART OF THE RECALL.
WHEN DRIVING THE AIR BAG LIGHT COMES ON AND STAYS ON FOR ABOUT 30 MINUTES.
ENGINE OVERHEATED AND STARTED ON FIRE COMPLETELY DESTROYED . VEHICLE WAS NOT INVOLVED IN ANY ACCIDENT AND WAS RECENTLY 22 DAYS PRIOR COMPLETELY CHECKED OUT BY THE DEALERSHIP FOR A ENGINE COOLANT RECALL.
WHILE MY 2017 FUSION SE WAS IN MOTION I GOT A CHECK ENGINE LAMP INDICATING THAT I HAD A MISS-FIRING CYLINDER AND ANOTHER LAMP TELLING ME "ENGINE COOLANT OVER TEMPERATURE". WHEN THE LAMP COMES ON IT REDUCES ENGINE TORQUE AND VEHICLE SPEED, MAKING THE CAR UNSAFE TO DRIVE BECAUSE IT SLOWS THE VEHICLE TO ABOUT 25 MPH. I TOOK IT TO FORD AND THEY TOLD ME IT WOULD COST $2,500 TO REMOVE THE HEAD TO LOOK FOR COOLANT WAS IN THE CYLINDER, $4,500 TO REPLACE WITH A USED ENGINE. I LATER TOOK THE CAR TO AN INDEPENDENT MECHANIC AND HAD SENSOR FOR ENGINE COOLANT REPLACED. THE CAR SEEM TO DRIVE WITHOUT AN ISSUE, BUT AFTER A WEEK, THE PROBLEM RETURNED AS DESCRIBED ABOVE.
VEHICLE DOESN'T MOVE WHEN PUT INTO GEAR... WHEN TAKEN FOR DIAGNOSTIC, TRANSMISSION CODE POPS UP...
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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