2017 Ford Fusion complaints

TRANSMISSION BECOMING UNPLUGGED CAUSING VEHICLE TO NOT SHIFT PROPERLY OR NOT AT ALL. VEHICLE WAS PUT INTO REVERSE MADE IT ABOUT 5 FEET AND COULDN'T SHIFT INTO ANY OTHER GEAR AFTER THAT.

THE WRENCH LIGHT CAME ON SO I TURNED AROUND IN SOMEONE DRIVEWAY WHEN, I WAS SHIFTING INTO DRIVE IT BECAME STUCK, WOULD NOT COME OUT OF FULLY GO INTO NEUTRAL. WAS STUCK IN THE MIDDLE OF ROAD , TRIED THE BYPASS IT WOULDNT WORK. HAD TO BE DRAGGED UP THE ROLLBACK. THIS IS THE SECOND TIME AFTER THE BUSHINGS AND SHIFTER CABLE GOT FIXED UNDER THE RECALL AND SAME THING HAPPENED, BUT I WAS IN THE MIDDLE OF THE ROAD BLOCKING TRAFFIC.

I WAS DRIVING AND PROCEEDED TO PARK AND I COULDN'T SHIFT FROM DRIVE TO PARK. IT HAPPENED TWICE SINCE THE 20TH OF MARCH. I HAD TO TURN OFF CAR AND SHIFT AGAIN. THE CAR SHIFTED AT THAT MOMENT. IT SEEMS THIS ISSUE IS 'COMMON' IN THE 2017 FORD FUSION AUTOMOBILES. THESE CARS SHOULD BE RECALLED TO SOLVE THIS ISSUE. THANK YOU FOR YOUR ASSISTANCE IN ADVANCE. IF YOU HAVE ANY QUESTIONS, PLEASE CALL ME AT [XXX] OR EMAIL [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LEAKED COOLANT CAUSING THE ENGINE TO OVERHEAT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY FORD LINCOLN (1313 NE 122ND AVE, PORTLAND, OR 97230) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE CONTACT SOUGHT A SECOND OPINION FROM LANDMARK FORD LINCOLN (12000 SW 66TH AVE, TIGARD, OR 97223) AND THE VEHICLE WAS DIAGNOSED A HEAD GASKET FAILURE WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED HAD TO BE REPAIRED OUT OF POCKET BECAUSE THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

TL* THE CONTACT'S GIRLFRIEND OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE ENGINE WOULD EMIT AN ABNORMAL HUMMING NOISE WHILE IDLE AS THE CHECK ENGINE LIGHT WOULD APPEAR ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING AT VARIOUS SPEEDS ALSO AS THE CHECK ENGINE LIGHT WOULD APPEAR ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE CHARCOAL CANISTER WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V427000 (POWER TRAIN) WHICH THE CONTACT LINKED TO THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

CAR LOST ALL POWER WHILE DRIVING

THIS MORNING WHILE I WAS PULLING OUT MY DRIVEWAY EVERYTHING WAS FINE. I BEGAN TO PICK UP SPEED AND MY CHECK ENGINE LIGHT CAME UP, WRENCH LIGHT, THEN IT JUST DOWNSHIFT HARD STOPPED. CAR CAME TO A HALT AND IT WOULDN'T EVEN SHIFT OUT OF DRIVE. ONCE I GOT THE CAR OUT OF THE ROAD, I LOOKED AT THE TRANSMISSION CONTROL CABLE, THE RUBBER BUSHING WAS GONE. I CAN PICK THE ENTIRE CABLE UP AND DO IT WHATEVER I WANT WITH IT. I'VE LOOKED AROUND AND I AM SEEING MANY OF OTHER COMPLAINTS. THE ONLY SCARY THING IS MY DAUGHTER WAS WITH ME THIS MORNING WHEN IT HAPPENED, BUT THANKFULLY OUR ROAD ISN'T BUSILY TRAVELED ON.

OUT OF NO WHERE, I LOOSE POWER STEERING. MY LIGHT ARE NOW ON- POWER STEERING ASSIST FAILURE. SOMETIMES WHEN I TURN MY CAR ON AND OFF- IT WORKS, BUT LATELY THAT IS NOT EVEN HELPING. IT SEEMS - LIKE IT IS A KNOWN ISSUE- SO I TOOK IT TO FORD AND THEY WANTED 2,000 DOLLARS TO FIX MY LEASE THAT I AM SUPPOSE TO TURN OVER IN 6 MONTHS, BUT I AM SO FAR OVER MILEAGE- I WILL HAVE TO BUY THIS CAR OUT I GUESS. (YA) COME ON FORD! RECALL THE ISSUE!

ONE EVENING WHEN PULLING OUT OF MY DRIVEWAY IN REVERSE AND THEN SHIFTING INTO DRIVE, THE RADIAL DIAL SHIFTER AUTOMATICALLY SHIFTED TO PARK. IT WOULD NOT SHIFT OUT OF PARK AT ALL, AND I SAT STRANDED IN THE MIDDLE OF THE ROAD NOT BEING ABLE TO MOVE MY CAR FOR OVER TWO HOURS. THE ROAD IS SUCH THAT PEOPLE HAD TO DRIVE THROUGH NEIGHBORS' YARDS TO GET AROUND ME. I'M VERY FORTUNATE THAT MY NEIGHBOR IS AN ENGINE MECHANIC AND WAS ABLE TO WALK OVER AND DIAGNOSE THE PROBLEM. HE TOLD ME THE SHIFT LINKAGE WAS NOT CONNECTED AND THAT THE BUSHING THAT HOLDS IT ON APPEARED TO BE MISSING. IF IT WERE NOT FOR HIM I MAY STILL BE SITTING IN THE ROAD. AFTER DOING SOME RESEARCH I FOUND THAT THERE HAS BEEN A RECALL OF THIS EXACT SAME PART FOR FORD FUSION MODEL YEARS 2013-2016. HOWEVER, MINE IS A 2017 THAT CAME OUT OF THE PLANT IN APRIL OF 2016. THEREFORE, IT STANDS TO REASON THAT THE DESIGN OF THIS SHIFTER CABLE BUSHING DID NOT DRASTICALLY CHANGE BETWEEN THE MAKING OF MY VEHICLE IN APRIL OF 2016 AND A 2016 MODEL THAT WAS MADE JUST A MONTH OR SO EARLIER WHICH WAS ELIGIBLE FOR A RECALL. MY BIGGEST CONCERN IS THAT I HAVE A YOUNG CHILD AND MY DRIVEWAY IS ON AN INCLINE. THE COMPLAINTS THAT I'VE RESEARCHED SAID THAT WITH THIS ISSUE THE CAR COULD BE STUCK IN NEUTRAL WHEN YOU THINK IT IS IN PARK FOR EXAMPLE, AND MY CHILD COULD HAVE BEEN IN THEIR CAR SEAT WHILE THE VEHICLE ROLLED AWAY. THIS IS NOT OK! FORD SAID MY 2017 FUSION WAS NOT ELIGIBLE FOR THE RECALL AND CHARGED $6 FOR THE BUSHING AND $60 TO INSTALL A

I HAVE A 2017 FORD FUSION TITANIUM WITH THE 2.0L ECOBOOST ENGINE THAT HAS 72,890 MILES. I EXPERIENCED ROUGH IDLE FOR ABOUT A WEEK THEN MY CHECK ENGINE LIGHT CAME ON. I HAD THE ENGINE LIGHT CHECKED AND SHOWED THE CODE P0302 WHICH IS A MISFIRE IN CYLINDER 2. WHEN I PROCEEDED TO LEAVE THE PLACE OF BUSINESS WHERE I HAD THE LIGHT CHECKED WHITE SMOKE CAME OUT OF MY EXHAUST UPON START UP AND WAS STILL COMING OUT BY THE TIME I DROVE HOME. I PROCEEDED TO DO MY RESEARCH OVER THE NEXT COUPLE OF WEEKS FOLLOWING AND FOUND OUT IT IS A KNOWN ISSUE AND FORD WILL ONLY COVER IF UNDER POWER TRAIN WARRANTY, EVEN THOUGH IT HAPPENS OUTSIDE THE WARRANTY TIME FRAME JUST AS MUCH AS WITH IN THE WARRANTY WINDOW. I PROCEEDED TO HAVE MY CAR TOWED TO THE DEALERSHIP AND A DIAGNOSTIC DONE AND THEY SAID THAT EVERYTHING I STATED ABOVE IS EXACTLY THE ISSUE ALONG WITH THE PCM SELF-TEST SHOWING P0217 ENGINE OVER TEMPERATURE CONDITION WAS DETECTED, AND THE ENGINE LONG BLOCK ASSEMBLY DOES HAVE TO BE REPLACED.NOTHING SHOWED UP ON MY DASH TO WARN ME OF OVERHEATING OR ANYTHING OF THE NATURE. ONLY THE CHECK ENGINE LIGHT APPEARED.

WHILE CROSSING AN INTERSECTION I WAS HIT ON MY DRIVER'S REAR DOOR AND MY SEATBELT UNLATCHED AND I WAS THROWN OUT THE DRIVER'S SIDE DOOR.*DT*JB

AS WE WAS DRIVING DOWN THE HIGHWAY I FELT LIKE THE CAR WAS RIDING A LITTLE ROUGH AND I HAD RECENTLY GOTTEN AN OIL CHANGE SO I KNEW INSTANTLY IT WASN'T THE ENGINE CAUSE IM FAMILIAR WITH ENGINE ISSUES SO, I PULLED OVER TO A GAS STATION A MID OUR TRAVELS TO A JOB INTERVIEW. I LISTENED FOR ANY UNUSUAL SOUNDS BUT THERE WASN'T ANY. I THEN REALIZED THAT THE VEHICLE WHEN SHIFTED INTO GEAR IT JERKED A LITTLE HARD AND ACCELERATED ABNORMALLY. SO THAT'S WHEN I DECIDED TO ADD TRANSMISSION FLUID. THINKING THAT WOULD MAKE IT BETTER WHEN RETURNING BACK TO DRIVING IT STARTED OFF REAL GOOD RIDING SMOOTHLY LIKE EVER BEFORE. THEN IT OUT OF NO NEUTRALIZE LEAVING MY FOOT REVING THE ENGINE COASTING ALONG THE HIGHWAY, BREAKS LOCKED ON DRIVERS MAKING ME SWERVE AND TAIL WHIP, WHILE ALONG SIDE OF TRUCKS WITH ME AND FAMILY AT RISK OF OUR LIVES AND OTHERS TAKEN BECAUSE OF A POTENTIAL RECALL. MY VEHICLE NEEDS TO BE INVESTIGATED AND MY VIN A PART OF THIS RECALL. THE CONSUMER STATED THE DEALER OFFERED TO PAY A PORTION OF THE REPAIRS. *JS

MY CAR HAS APPROXIMATELY 61,000 MILES ON IT AND ONE DAY, I TURNED IT ON AND IT MADE A ROUGH SOUND STARTING UP. I THEN NOTICED MY CAR WAS SHAKING AND THAT MY CHECK ENGINE LIGHT HAD COME ON, SO I ELECTED TO NOT DRIVE IT TO ENSURE NO FURTHER DAMAGE COULD OCCUR. I CONSULTED WITH TWO MECHANICS WHO BOTH STATED THAT FLUID WAS LEAKING FROM MY SPARK PLUGS, CAUSED BY FLUID IN MY CYLINDERS, AND THAT IT WAS NECESSARY TO REPLACE MY ENGINE. THEY PLUGGED CODE READERS IN THAT INDICATED THAT MY SECOND CYLINDER WAS MISFIRING. AFTER RESEARCHING ONLINE ABOUT THIS ISSUE, I FOUND MANY OTHER CARS OF MY MAKE AND MODEL THAT HAD THE SAME ISSUE, SOME OF WHICH STATED FIRES AND OTHER SERIOUS DANGERS AND WERE ALL WITHIN 15,000 MILES OF USAGE AS MY CAR. I AM DISCOURAGED AND DISAPPOINTED BY THE FACT THAT I WAS SOLD A DEFECTIVE VEHICLE. I PAID GOOD MONEY FOR A CORPORATION TO NEGLECT THEIR MISTAKES AND LAND ME WITH A 400 DOLLAR CAR PAYMENT ON A NONFUNCTIONAL VEHICLE THAT COULD'VE CAUSED SERIOUS INJURY OR DEATH IN CERTAIN CIRCUMSTANCES. I INTEND TO TAKE MY VEHICLE TO THE DEALERSHIP WHERE I PURCHASED IT ON TUESDAY, FEBRUARY 9TH, 2021 TO DISCUSS MY OPTIONS.

OUR 3 YEAR OLD VEHICLE, WHICH HAS ONLY BEEN SERVICED BY OUR LOCAL FORD DEALER AND HAS LESS THAN 50,000 MILES ON IT, REQUIRED THE LUG NUTS TO BE REPLACED ON ALL WHEELS BECAUSE OF SWELLING, CREATING A DANGEROUS CONDITION FOR THE CAR. I UNDERSTAND THE PROBLEM TO BE CAUSED DO TO POOR ENGINEERING BY FORD BY COMBINING SEVERAL METALS TOGETHER WHEN CREATING EACH LUG NUT THAT OVER TIME FAIL. THESE LUG NUTS SHOULD E RECALLED AND REPLACED AT THE DEALERS COST BY A REPLACEMENT THAT CAN WITHSTAND NORMAL OPERATION.

WHILE TRYING TO REVERSE OR GO INTO DRIVE, MY SHIFT CABLE CAME OFF DUE TO A CAP BEING MISSING ON IT. THE ERROR 'SHIFT SYSTEM FAULT' KEEPS POPPING UP. AND NOW IT HAS EFFECTED MY TRANSMISSION TO THE POINT WHERE MY VEHICLE HAS ISSUES WITH ACCELERATING.

BATTERY KEEP BATTERY KEEPS GOING DEAD

TURNING INTO MY NEIGHBORHOOD AT ABOUT 10-15 MPH THE LEFT WHEEL AND HUB FELL OFF CAUSING THE CAR TO CRASH INTO THE PAVEMENT. THIS CAUSED ALOT OF DAMAGE TO THE FRONT BUMPER AND FENDERS. AND THE LINKAGE TO THE RIGHT WHEEL. FORD SAID IT WAS BECAUSE I HIT SOMETHING BUT I DID NOT HIT ANYTHING AND MY CAR STOPPED DEAD IN THE MIDDLE OF THE ROAD.

CAR RAN ROUGH WHEN FIRST STARTED THEM SMOOTHED OUT, HAPPENED A FEW TIMES THE CHECK ENGINE LIGHT TURNED ON. COOLANT WAS LEAKING IN CYLINDERS #4 AND #3. MECHANIC STATED THIS YEAR CAR THE ENGINE BECOMES POROUS AND THEY NEEDED TO REPLACE THE ENGINE.

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE SERVICE RESTRAINTS SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO METRO FORD SALES INC (3601 STATE ST, SCHENECTADY, NY 12304, (518) 868-6157) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE SERVICE RESTRAINTS MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED. THE CONTACT WAS UNABLE TO SHIFT THE GEAR OUT OF PARK. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

WHILE DRIVING THE STEERING FEELS LOSE LIKE WHEN I TURN IT FEELS AS IF IT GOING TO STEER MY CAR INTO A CIRCLE. IT IS VERY TOUCHY ON THE STEERING NOT SURE IF IT NEEDS TIGHTENED OR JUST SIMPLY FIXED FROM THE RECALL.

CHANGED MY BATTERY FOR A NEW ONE. AFTER A COUPLE OF DAYS AN ORANGE WRENCH APPEARS AS A WARNING TO CHECK MY MANUAL. CHECKED THE MANUAL IT SAYS THERE'S A PROBLEM WITH THE POWER TRAIN. I LOOKED UP WHAT THAT MEANS BUT THERE WASN'T A TRUE DEFINITION OF WHAT WAS WRONG. I HAD TO WAIT TO GET IT CHECKED OUT AND WHEN I WAS ABOUT TO MY CAR WOULDN'T LET ME CHANGE IT OUT OF PARK. AFTER HAVING IT TOWED AND THE MECHANIC TELLS ME THE PART THAT'S MESSED UP IS ELECTRICAL AND THE PART IS ON BACK ORDER BECAUSE THERE ARE A LOT OF PEOPLE EXPERIENCING THE SAME PROBLEM WITH MY TYPE OF CAR. I HAVEN'T BEEN ABLE TO DRIVE MY CAR BECAUSE I'M WAITING FOR THE PART TO BE AVAILABLE BUT THE PART MALFUNCTION WASN'T ANYTHING THAT I DID JUST LIKE THE OTHERS WHO ARE EXPERIENCING THIS. THERE HASN'T BEEN A RECALL.

2.0L ECO BOOST ENGINE NEEDS TO BE REPLACED DUE TO COOLANT LEAK AND FAULTY DESIGN IN ENGINE MANUFACTURING. INITIAL WARNING CODES WAS NEED MISFIRE ON CYLINDER 2. REPLACED SPARK PLUGS ISSUE REMAINED. RECOMMEND REPLACING IGNITION COIL MOVED IT TO CYLINDR 1, SAME MESSAGE OF MISFIRE ON CYLINDER 2 REMAINED. ROUGH IDLE

NOTIFIED BY DEALER THAT LUG NUTS HAVE 'SWOLLEN' AND ARE DIFFICULT TO REMOVE. THE LUG NUTS SHOULD BE REPLACED ACCORDING TO THE DEALER. IF NOT REPLACED, THE LUG NUTS COULD BE DIFFICULT OR IMPOSSIBLE TO REMOVE IN AN EMERGENCY SITUATION.

2017 FORD FUSION SUFFERING FROM A WELL-DOCUMENTED COOLANT LEAK INTO CYLINDERS. WITHOUT WARNING, THE VEHICLE SUFFERED A LOSS OF POWER AND HAD TO BE TOWED. COOLANT FOUND IN CYLINDERS SEE TSB 19-2436

THE OWNER/MYSELF DRIVING VEHICLE HOME MY 2017 FORD FUSION SE 1.5L ON THE INTERSTATE WHEN WHITE SMOKE BILLOWED OUT FROM THE EXHAUST LEADING TO A SEIZED ENGINE ON A HIGH TRAFFIC DENSITY HIGHWAY. THE CAR STARTED TO SPUTTER, CLUNK AND THE CHECK ENGINE LIGHT KEPT FLASHING AS I PULLED OFF THE SIDE OF THE ROAD. THIS CAR HAD ISSUES BEFORE THE FAILURE OF THE ENGINE WITH CYLINDERS MISFIRING, SPARK PLUGS BEING FOULED AT LOW MILEAGE AND ENGINE LOSING COOLANT. PER MY VEHICLES BREAKDOWN I BROUGHT IT TO A LOCAL MECHANIC WHO WORKED FOR FORD AND STATED MY ENGINE LOCKED UP AND NEEDS TO BE REPLACED, AFTER BRINGING MY CAR TO ANOTHER SHOP FOR A SECOND DIAGNOSIS, IT WAS THE SAME ANSWER AFTER A FULL LOOK AT IT. I TRIED CALLING FORD IN MICHIGAN THEY GAVE ME THE RUN AROUND, MY DEALER FRED BEANS OF FORD GAVE ME THE RUN AROUND SAYING I HAVE TO COVER THIS REPAIR DUE TO IT BEING OUT OF MY WARRANTY. I DID THE PROGRAM 19B37 RECALL FROM FORD WHICH RESET THE COMPUTER SYSTEM FOR ANTIFREEZE AND COOLANT ENTERING THE ENGINE. CLEARLY, THAT ISSUE THAT FORD TRIED TO PATCH UP DIDN'T WORK. MY MECHANIC & FORD DETERMINED THAT A NEW ENGINE WAS NEEDED AND HAVE FOUND BULLETINS STATING THIS IS DUE TO A MANUFACTURING DEFECT KNOWN BY FORD AS FORD HAD RELEASED THE BULLETINS. THIS DEFECT LEADS TO ENGINE FAILURE AND IS NOTHING CAUSED BY THE DRIVER BUT SOLELY DUE TO THE FACT THAT WHEN CERTAIN ENGINES WERE MANUFACTURED THEY WERE MANUFACTURED INCORRECTLY. FORD IS UNWILLING TO PAY FOR ENGINE REPLACEMENT EVEN THOUGH THEY HAVE ADMITT

I / THE OWNER OF MY 2017 FORD FUSION SE 1.5L HAD A SEIZED ENGINE OCCUR ON MY COMMUTE HOME FROM WORK. WHITE SMOKE BILLOWED AND BREWED OUT MY EXHAUST AS I WAS IN THE RIGHT LANE. I IMMEDIATELY PULLED OVER TO SEE WHAT WAS GOING WRONG AND ALMOST CAUSED A COLLISION FOR THE PERSON BEHIND ME.. AFTER GETTING IT TOWED THE NEXT DAY OFF THE SIDE OF THE HIGHWAY I BROUGHT IT TO A REPUTABLE MECHANIC STATING THAT THIS IS A PROBLEMATIC ISSUE WITH THIS VEHICLE AND MY ENGINE BLOCK FAILED & CRACKED. PROCEEDING THIS, I WENT TO ANOTHER MECHANIC TO GET A SECOND THOUGHT, JUST IN CASE. SAME RESPONSE TO THE ISSUE. APPARENTLY, THIS IS A HUGE ISSUE WITH THE 1.5L. I WAS QUOTED $4,800 TO FIX THIS ISSUE, MONEY I DON'T HAVE LAYING AROUND, MY WARRANTY RECENTLY EXPIRED AND BOTH FRED BEANS OF LANGHORNE & FORD MOTOR COMPANY BOTH TOLD ME TO "POUND SAND" BECAUSE OF THIS ISSUE. THAT THIS WHOLE ISSUE IS ON ME TO BE FIXED. EVEN THOUGH I BROUGHT MY CAR IN FOR THE PROGRAM 19B37 RECALL - WHICH FIXES THE COMPUTER SYSTEM TO "PREVENT" THIS ISSUE." THE VEHICLE HAS BEEN IN AND OUT OF THE LOCAL SHOP FOR CYLINDER MISFIRES, SPARK PLUG FOULS & ENGINE START UP ISSUES. WHICH APPARENTLY ARE LEADING SIGNS TO THE VEHICLE ENGINE BLOCK ISSUE. IT WAS DETERMINED THAT A NEW ENGINE WAS NEEDED AND HAVE FOUND BULLETINS STATING THIS IS DUE TO A MANUFACTURING DEFECT KNOWN BY FORD AS FORD HAD RELEASED THE BULLETINS. THIS DEFECT LEADS TO ENGINE FAILURE AND IS NOTHING CAUSED BY THE DRIVER BUT SOLELY DUE TO THE FACT THAT WHEN CERTAIN ENGINES WERE

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THE VEHICLE FAILED TO START AND WAS JUMP STARTED ON SEVERAL OCCASIONS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE BATTERY WAS REPLACED THREE TIMES BY THE CONTACT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWIRE CONNECTION, F33 AND ACM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED COMMUNICATION NUMBER: SSM 48757110000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 481.

WAS DRIVING ON THE HIGHWAY AT 65 MPH AND LIGHTS POPPED UP ON DASH LOSE OF STEERING STOP CAR SAFELY IN HIGH TRAFFIC AND BASICALLY LOST ALL POWER STEERING AND ABILITY TO CONTROL THE CAR ALMOST CRASHED INTO A SEMI. WITH PREGNANT GIRL IN THE PASSENGER SEAT.

VEHICLE KEEPS RANDOMLY SHOWING A SHIFT SYSTEM FAULT WHEN I GO TO DRIVE AND A PIECE THAT SHOULD CONNECT TO THE TRANSMISSION TO ALLOW THE VEHICLE TO SHIFT INTO GEAR KEEPS DISCONNECTING CAUSING THE CAR TO STAY IN PARK AND THE EMERGENCY BRAKE TO STAY ON.

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO FAIRWAY FORD INC (444 US-117, BURGAW, NC 28425) AND WAS DIAGNOSED THAT A NEW SPARK PLUG NEEDED A SPARK PLUG. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS DIAGNOSED THAT COOLANT WAS LEAKING INTO THE CYLINDER AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REJECTED TO BE SERVICE DUE TO THE WARRANTY BEING EXPIRED. THE CONTACT STATED THAT THE VEHICLE REMAINED AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.*DT*DT*TR*JB*DT *TR*DT*JB

BACK IN 2018, 1.3 MILLION FORD FOCUS VEHICLES WERE RECALLED DUE TO A FUEL PURGE VALVE. WHO'S TO SAY THE SAME ISSUE IS STARTING TO OCCUR AGAIN, BUT TO THE FORD FUSIONS? MY 2017 FORD FUSION THAT I PURCHASED 6 MONTHS AGO HAS THIS ISSUE. IT IS A MAJOR SAFETY CONCERN! ON MY WAY TO WORK IN THE MIDDLE OF THE HIGHWAY, DURING MORNING TRAFFIC, MY CAR DECIDES TO TURN OFF CAUSING A ACCIDENT, BUT LUCKILY NOBODY GOT HURT! WHILE I WAS SITTING THERE WAITING FOR THE POLICE TO ARRIVE, I TRIED TURNING IT BACK ON, AND LUCKILY IT DID, BUT SURPRISE SURPRISE NOW WITH THE SERVICE ENGINE LIGHT ON. WHEN I GOT OFF OF WORK MY CAR TURNED BACK ON (STILL WITH THE SERVICE ENGINE LIGHT ON) AND THE SAME ISSUE HAPPENED AGAIN 4 TIMES ON MY WAY BACK HOME. I DROVE ALL THE WAY BACK ON THE RIGHT HAND PASSING LANE BECAUSE THIS IS A SAFETY HAZARD, AND COULD EASILY CAUSE A ACCIDENT AGAIN! WHAT IT DID EXACTLY IS IT STARTS LIKE A HUMMING/VIBRATING NOISE THAT COMES FROM THE DASHBOARD, I COULDN'T PUSH ON MY GAS, TURN MY STEERING WHEEL, AND AUTOMATICALLY GOES DOWN TO 0 MPH, AND ON THE DASHBOARD IT ASKED ME TO PUT THE CAR IN P, AND THEN TURNS OFF. OF COURSE THE WARRANTY THAT I PURCHASED DIDN'T WANT TO COVER IT, AND NOW I HAVE TO PAY $425 TO HAVE THIS FIXED! FORD MOTOR COMPANY NEEDS TO ISSUE A RECALL BEFORE SOMEONE SERIOUSLY GETS INJURED!

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED WHILE DRIVING BELOW 20 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT DROVE THE VEHICLE IN MANUAL STEERING MODE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 14,256.*DT *TR

JUNE 1ST 2020 WHILE DRIVING 55MPH ON A HOT DAY WINDOWS DOWN STEREO BLASTING SUDDENLY THE SPEAKERS SCREECH A DEFENING SOUND AND THEN NOTHING .SCREEN DISPLAYS AUDIO OFF AND WON'T TURN ON. NO MUSIC AND THE PART THAT'S DANGEROUS NO GPS PROMPTS (I GET LOST EASILY) THE NEXT DAY ITS COOLER AND IT WORKS AGAIN. OCTOBER 13TH 2020 THE RADIO DISPLAYS AUDIO OFF AND AND IS STILL OFF AS I WRITE THIS COMPLAINT ON A COOL OCTOBER DAY. THIS CAR IS A SAFETY HAZARD AND NOW BASICALLY WORTHLESS WITH OUT A FUNCTIONAL AUDIO SYSTEM. I CANT AFFORD TO TAKE IT TO THE DEALER TO EVEN TRY TO FIGURE OUT THE PROBLEM LAST TIME I WENT FOR A SIMPLE SOFTWARE UPDATE TO ADDRESS ANOTHER PROBLEM WITH THE RADIO IT COST $80.

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT AFTER HIS WIFE PARKED THE VEHICLE AND SHIFTED THE GEAR SHIFTER INTO PARK, THE VEHICLE ROLL BACKWARD. THE CONTACT'S WIFE RE-ENTERED THE VEHICLE AND SHIFTED THE VEHICLE INTO DRIVE HOWEVER, THE GEAR SHIFTER SEIZED IN NEUTRAL. THE CONTACT STATED THAT THE TRANSMISSION SHIFTER CABLE BUSHING HAD DETACHED. A ZIP TIE WAS USED TO ATTACHED THE GEAR SHIFTER AND THE VEHICLE WAS DRIVEN TO HIS RESIDENCE. THE CONTACT STATED THAT HE WAS A CERTIFIED MECHANIC. UNIVERSITY FORD DURHAM (5001 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (919) 682-9171) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

CHECK ENGINE LIGHT WAS ON INDICATING A MISFIRE IN ENGINE 3. FORD DEALERSHIP RECOMMENDED NEW SPARKPLUGS AND IGNITION COIL. I COMPLETED THE REPAIR, CHECK ENGINE LIGHT DISAPPEARED. AFTER FEW DAYS, THE ENGINE STARTED OVERHEATING SUDDENLY WITHOUT ANY WARNING. I CHECKED THE COOLANT RESERVOIR AND IT WAS NEAR EMPTY. PAID FORD AGAIN TO DIAGNOSE THE PROBLEM, THIS TIME THEY IDENTIFIED COOLANT INTRUSION IN ENGINE 4 CAUSED BY INTERNAL COOLANT LEAK. THE RECOMMENDATION IS A NEW REMAN FORD ENGINE WITH THE ESTIMATE OF $5000.

AFTER 3 YEARS OF OWNING THE CAR AND 81,000 MILES (PURCHASED NEW AND NEVER HAD ANY ISSUES), VEHICLE'S ENGINE BLOCK CRACKED, RESULTING IN COOLANT CONTAMINATION. FORD'S INVESTIGATION SHOWED CYLINDER #2 AND #3 WERE MISFIRING AND OIL WAS LEAKING IN. THE CHECK ENGINE LIGHT, POOR ACCELERATION, AND RUMBLING WHILE IDLING ALL FIRST OCCURRED ON THE HIGHWAY, JUST 2 DAYS AFTER A FORD SERVICE CENTER DID A COMPLETE ENGINE CHECK AND OIL CHANGE. ONCE THE CHECK ENGINE LIGHT STARTED FLASHING AT US AND THE ENGINE WOULDN'T PUSH PAST 2K RPMS, WE IMMEDIATELY PULLED OVER (AS FORD WARNED US THAT FLASHING INDICATED FUEL WAS DUMPING INTO THE ENGINE). THE FORD DEALERSHIP WE TOWED THE CAR TO HAD NO AVAILABILITY TO FIX THE CAR, AS 4 OTHER FUSIONS WITH THE EXACT SAME ENGINE AND ISSUE CAME IN EARLIER THAT WEEK. THAT'S WHEN THE SERVICE MANAGER ACKNOWLEDGED THIS IS A MUCH BIGGER ISSUE THAN WHAT WE BELIEVED WAS A RANDOM BREAK. FURTHER INVESTIGATION SHOWED THAT WE COMPLETED THE RECALL FORD ISSUED (CUSTOMER SATISFACTION PROGRAM 19B37) 8,000 MILES PRIOR TO THE ENGINE CRACKING, WHICH WAS TO REPROGRAM THE POWERTRAIN CONTROL MODULE TO FIX: "COOLANT INTRUSION INTO THE CYLINDER BORES CAN LEAD TO COOLANT LOSS, EXCESSIVE TAILPIPE SMOKE, OR ILLUMINATED MALFUNCTION INDICATOR LIGHTS DUE TO ENGINE MISFIRE AND COULD POTENTIALLY LEAD TO ENGINE DAMAGE". FURTHERMORE, FORD ISSUED TECHNICAL SERVICE BULLETIN 19-2139 THAT ACKNOWLEDGES THIS EXACT ISSUE AND THE WARNING SIGNS TO LOOK FOR, WHICH FORD FAILED TO IDENTIFY DURING THE ENGIN

BACKUP CAMERA ONLY PERFORMS ABOUT 50% OF THE TIME THE IMAGE APPEARS DISTORTED OR NOT SHOW AT ALL WHILE THE VEHICLE IS IN REVERSE. THIS HAS BEEN OCCURRING SINCE JULY 2020. THERE IS NEVER ANY SPECIFIC MOMENTS THAT CAUSE THE CAMERA TO NOT PERFORM SUCH AS TYPE OF ROADS DRIVEN DOWN, THE OUTSIDE TEMPERATURES, WEATHER OR TIME OF DAY, IT IS JUST OCCURS SPORADICALLY.

SHIFT DIAL GET STUCK IN PARK, WILL NOT SHIFT OUT OF PARK EVEN WITH THE OVERRIDE, HAVE HAD IT LOOKED AT TWICE, BOTH TIMES THERE WAS "NO PROBLEMS," AND THE SHOP ALWAYS IT WORKS WHEN THE TOW TRUCK DROPS IT OFF. IT HAPPENS ON AND OFF, NEVER GIVES AN ERROR MESSAGE OR THROWS A CODE. COULD BE DRIVING ONE MINUTE, GET HOME, SHUT THE CAR OFF, A COUPLE HOURS LATER GET BACK IN, AND IT DOESN'T SHIFT ANYMORE. IT'S EXTREMELY INCONVENIENT AND CONSIDERING THE FORD DEALERSHIP SAYS "THIS HAPPENS A LOT" I DON'T UNDERSTAND WHY THEY DON'T RECALL THE FAULTY CABLE OR RELAY OR TRANSMISSION OR SHIFT DIAL IF IT HAPPENS ALL THE TIME, BECAUSE AFTER TAKING IT TO 3 DIFFERENT SHOPS, THEY ALL HAVE NO ANSWER TO THE ISSUE, JUST TO "DEAL WITH IT". AND THE FACT THAT THE OVERRIDE DOESN'T WORK IS A BIG PROBLEM. BUT FORD DOES THEIR THING AND I GUESS WON'T RECALL SOMETHING THEY KNOW IS A PROBLEM ON MANY OF THEIR 2017 FORD FUSION SE'S EVEN THOUGH IT'S A SAFETY ISSUE BUT I GUESS THAT'S FORD, MORE ABOUT PUMPING CRAP CARS OUT THAN THEY ARE WORRIED ABOUT MAKING THEM SAFE WHEN THE SAME PROBLEM OCCURS ON MULTIPLE 2017 FORD FUSIONS.

VEHICLE CODES STARTED TO APPEAR ON THE DASHBOARD ( TEMP LIGHT, ENGINE LIGHT, BATTERY LIGHT) WARNING SIGNS ALSO APPEARED ( OVERHEATING IN ENGINE ) ENGINE COOLANT STARTED TO DECREASE NO LEAK WAS DETECTED. IT WAS TAKEN TO A MECHANIC TO GET EVALUATED AND THEY CAME TO THE CONCLUSION THAT IT WAS LEAKING INTERNALLY INTO THE CAR WHICH CAUSED OTHER ISSUES. THIS CAR WAS PURCHASED FEBRUARY 2020 SO 8 MONTHS LATER THE CAR HAS COMPLETELY CRASHED. WHITE SMOKE IS ALSO EXPELLING FROM THE VEHICLE EXHAUST. THE SPARK PLUGS ARE BURNING UP THEY WERE REPLACED APPROXIMATELY 8 DAYS AGO AND THEY ARE COMPLETELY BURNED WHITE.

CHECK ENGINE LIGHT CAME ON WITH 3 CODES P051B PERTAINING TO THE CRANKCASE PRESSURE SENSOR, UPON FURTHER INVESTIGATION I'VE NOTICED THAT THE 1.5L ECOBOOST 2017 FORD ESCAPE HAS A RECALL BUT NOT THE 1.5L ECOBOOST 2017 FORD FUSION, THE SYSTEM FAILED TO NO FAULT OF MY OWN. RECALL NEEDED DUE TO FAULT OF FORD MANUFACTURING/EQUIPMENT. I NOTICED THE CHECK ENGINE LIGHT TURNED ON DURING ONE OF MY DAILY COMMUTES BACK HOME FROM UNIVERSITY.

I WAS DRIVING HOME ONE NIGHT ON GORDON DR IN RUSTON, LOUISIANA WHEN AN ANIMAL ENTERED THE ROAD SO I STEERED TO THE LEFT TO AVOID THE ANIMAL AND SUDDENLY LOSS CONTROL OF STEERING. THIS CAUSED ME TO CRASH INTO A DITCH WITH A CEMENT DRAIN. MY CAR PROCEEDED TO DRAG ON THE GROUND SO I DID NOT DRIVE IT AND REPORTED IT TO INSURANCE AND IT WAS DECLARED TOTALED.

BRAKE FAILURE! BRAKE HOSE AT PASSENGER FRONT TIRE BURST AT 55,000 MILES. HOSE FAILURE AT CONNECTION. DEALER / FORD REFUSED WARRANTY ALTHOUGH THIS IS A KNOWN PART FAILURE. DRIVING ON HIGHWAY AT 65 MPH, BRAKES FAILED TO WORK, DROVE INTO MEDIAN AND BRAKE FLUID POURED OUT INTER RIGHT FRONT TIRE.

I WAS IN A THE MIDDLE OF A DRIVE THRU AND I PUT MY CAR IN PARK AND ENGINE LIGHT CAME ON, MY GEAR SHIFTER WAS FLASHING IN ALL THE GEARS AND ON THE DASH IT WAS SAYING SHIFT SYSTEM FAULT SERVICE REQUIRED. I COULDN'T PUT IT IN ANY GEAR. IT WOULDN'T START UNTIL SOME GUY CAME OVER AND SAID THE SAME THING HAPPENED TO HIS FORD FUSION. HE KNEW HOW TO GET IT BACK IN PARK AND SHOWED ME WHAT HAPPENED. HE HAS SAID THAT THERE WAS A RECALL FOR THAT PART.

WHILE DRIVING MY 2017 FUSION 2.0 ECO BOOST WITH 77,000 MILES THE "SERVICE ENGINE SOON" LIGHT CAME ON.THE LIGHT WENT OFF A FEW DAYS LATER BUT I HAD ALREADY MADE A SERVICE APPOINTMENT AT THE DEALER WHERE I HAD PURCHASED IT BRAND NEW. THEY'VE ALSO DONE ALL OF THE ROUTINE MAINTENANCE. THEY SAID IT JUST NEEDED NEW SPARK PLUGS AND INJECTORS CLEAND, SO THEY DID THE WORK AND CHARGED ME $400. AFTER I GOT THE CAR BACK 2 DAYS LATER THE LIGHT CAME BACK ON, I RETURNED THE CAR TO THEM. IT'S 2000 MILES OVER THE EXTENDED WARRRANTY I PURCHASED. AFTER THEY HAD IT A FEW DAYS THEY DETERMINED IT HAS COOLANT LEAKING INTO CYCLINDER NUMBER 1. THE REPAIR WAS $6,236.92 TO FIX. I WAS ABLE TO PERSUADE THE DEALERSHIP INTO HAVING THE EXTENDED WARRANTY COMPANY PAY HALF. MY PART WAS $3236.92

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE POWER TRAIN AUTOMATIC TRANSMISSION TORQUE CONVERTOR FAILED. THE CONTACT STATED WHILE DRIVING 62 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE STARTED TO SHUDDER AND JERK. NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALSO STATED THAT ON ANOTHER OCCASION, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND STARTED TO JERK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED TO TAKE THE VEHICLE TO A FORD DEALER THAT THERE WAS A RECALL ASSOCIATED WITH THE VEHICLE. THE VEHICLE WAS LATER TAKEN TO DICK SMITH FORD OF COLUMBIA LOCATED AT 7201 GARNERS FERRY RD, COLUMBIA, SC 29209, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,063.

MY 2017 FORD FUSION WAS GOING TO DEALER FOR ITS 75,000 SERVICE AND TO UPDATE THE SOFTWARE WHICH WAS INCLUDED IN THE RECALL. I TOLD THEM ENGINE LIGHT HAD JUST COME ON .. THEY DIAGNOSED IT AS COOLANT IN THE ENGINE AND IT HAD RUINED THE ENGINE $6200 TO FIX IT I HAVE REPEATEDLY CALLED FORD FOR ASSISTANCE FOR THE DAMAGE RELATED TO THIS RECALL AND NOW THEY TELL ME THEY CANNOT HELP ME OUT .. IT IS MY PROBLEM THIS IS A THREE YEAR OLD CAR THAT I WISH I HAD NOT HAD FIXED AS I WAS CONFIDENT THAT FORD BEING THE GOOD OLD AMERICAN COMPANY THAT IT IS WOULD DO THE RIGHT THING AND BE TRUTHFUL AND STAND UP AND HELP ME OUT WITH A PROBLEM THAT IS CLEARLY THEIRS PLEASE HELP ME OUT I CANNOT AFFORD THIS AND IT'S PLAIN WRONG AND UNFAIR THAT I AS A LAW ABIDING CITIZEN HAS TO COVER THIS MISTAKE BY FORD T

I WAS DRIVING ABOUT 10 MINS AWAY FROM MY HOUSE, IN THE CITY AS I APPROACHED A RED LIGHT MY CAR SHUT OFF. IT STOPPED WHILE I WAS IN MOTION , I COULDN'T BRAKE, THERES WAS NOTHING COULD DO BUT JUST LET THE CAR STOP ON ITS OWN. THE BATTERY LIGHT STARTED TO FLASH, THE WRENCH LIGHT CAME ON. I TURNED THE CAR OFF, THEN BACK ON, AND IT DIDNT START. SO I TRIED AGAIN, AND THE CAR STARTED, I WAS ALE TO MAKE IT HOME SAFE. BUT THIS IS A HAZARD, I HAD CHILDREN IN THE CAR, I WILL LIKE THIS CAR TO BE RECALLED. I SAW IN 2017 IN JULY ABOUT FIVE THOUSANDS 2017 FORDS WERE RECALLED FOR THIS REASON. IM SCARED AND DONT KNOW WHAT TO DO!

ENGINE COOLANT LEAKED INTO MULTIPLE CYLINDERS AND THE ENGINE NEEDS TO BE REPLACED. APPARENTLY THIS IS A DESIGN FLAW AND HAS BEEN KNOWN BY FORD FOR MANY YEARS AND HAS NOT BEEN RECALLED. THIS IS THE ECOBOOST ENGINE IN A 2017 FORD FUSION PLATINUM. NOW THE ENGINES ARE ON BACK ORDER SO IT WILL TAKE MANY WEEKS TO GET REPLACED. THE WARRANTY ONLY COVERS A RENTAL CAR FOR 10 DAYS.

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE TORQUE CONVERTER WAS NOT WELDED PROPERLY AND CAUSED THE VEHICLE TO GO INTO LOCK MODE WHILE DRIVING AT AN UNKNOWN SPEED. THE CONTACT STATED THAT THE REFER TO OWNERS MANUAL LIGHT ILLUMINATED. THE CONTACT CALLED AN UNKNOWN FORD DEALER, LOCATED IN UNION, NEW JERSEY AND WAS TOLD THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.