Page 18 of 20 · complaints 851–900 of 997

2015 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Fuel/Propulsion System
Filed Apr 4, 201895,794 milesIN

MY CHECK ENGINE LIGHT CAME ON ABOUT 3 WEEKS AGO. AFTER I FILL UP MY TANK THE CAR WON'T START. I HAVE TO GIVE IT A LOT OF GAS AS I'M STARTING IT FOR IT TO START. WITHIN THE PAST WEEK IT WOULD NOT IDLE SMOOTHLY IF I WAS AT A STOP SIGN OR STOP LIGHT. I'VE NOTICED THIS HAPPENS WHEN I HAVE AROUND 1/4 TANK OF GAS. AGAIN, I'VE STARTED PUTTING MY FOOT ON THE GAS WHILE I'M STOPPED TO KEEP THE IDLE SMOOTH. I WAS ABLE TO GET AN APPOINTMENT WITH A DEALERSHIP. THEY FOUND THE PURGE VALVE ASSEMBLY TO BE DEFECTIVE. THIS DEVICE IS ON A NATIONWIDE BACK ORDER. THE PART HAS BEEN ORDERED AND THEY WILL REPLACE IT WHEN IT COMES IN, WHENEVER THAT IS. HOWEVER I'M LEFT DRIVING THE VEHICLE. YESTERDAY, I WAS DRIVING DOWN A CITY STREET AT ABOUT 35MPH WHEN THE ENGINE JUST SHUT OFF. I WAS NOT LOW ON GAS. I HAD JUST UNDER 1/2 TANK. LUCKILY THERE WAS MINIMAL TRAFFIC AND I WAS ABLE TO START IT ONLY AFTER SEVERAL TRIES AND GIVING IT A LOT OF GAS AS SOON AS I HIT START. I HAVE NO IDEA WHEN THE PART WILL COME IN. I'M CONCERNED I'LL PULL OUT INTO TRAFFIC AND THE ENGINE WILL DIE. OR I'LL BE ON THE HIGHWAY JUST DRIVING ALONG AND IT WILL DIE. IF EITHER OF THOSE OCCUR, I'M NOT SURE WHAT WILL HAPPEN TO ME OR MY KIDS.

Engine
Filed Apr 1, 201836,592 milesIL

WRENCH LIGHT IS ON ONCE I START THE CAR (STILL IN PARK) IN DRIVEWAY. AFTER DRIVING ABOUT 50 FEET AND I COME TO A COMPLETE STOP ONCE I HIT THE GAS TO ACCELERATE MY CAR DOES NOT GO FORWARD AND IF IT DOES IT WILL SLOWLY JUT FORWARD, REPEATS THIS ACTION OVER AND OVER AGAIN UNTIL CAR IS TURNED OFF AND RESTARTED. ONCE CAR IS RESTARTED THE WRENCH LIGHT TURNS OFF. THIS HAS OCCURRED THREE SEPERATE TIMES ABOUT TWO TO THREE MONTHS APART EACH TIME. FORD CLAIMS THEY ARE UNABLE TO DIAGNOSE THE PROBLEM. I DO NOT FEEL SAFE IN MY VEHICLE. VERY SCARY TO TURN IN FRONT OF ONCOMING TRAFFIC WHEN YOU DON'T KNOW IF YOUR CAR IS GOING TO ACTUALLY ACCELERATE OR NOT.

Engine
Filed Mar 27, 201828,000 milesCA

WHILE DRIVING THE VEHICLE AT A LOW SPEED (ABOUT 10 MPH) IN TRAFFIC, THE CAR SHUT OFF. AS I PUSHED ON THE GAS PEDAL, IT FELT AS THOUGH IT WAS STALLING OR JUTTING FORWARD, AND THEN THE CAR WOULD TURN OFF. I WAS ABLE TO TURN THE CAR BACK ON AND EXIT THE HIGHWAY TO PARK, AND THE CAR TURNED OFF ONCE MORE AS I WAS EXITING. I PARKED THE CAR, WAS ABLE TO TURN IT BACK ON AND ATTEMPTED TO DRIVE IT AROUND THE PARKING LOT. THE CAR WAS TOWED TO A CAR SHOP IN WHICH THEY WERE UNABLE TO INDICATE ANY PROBLEMS AS A DAY LATER THEY WERE ABLE TO DRIVE IT PERFECTLY NORMALLY. IT HAS NOT HAPPENED SINCE, THIS HAPPENED ABOUT FIVE MONTHS AGO.

Engine
Filed Mar 23, 201878,000 milesIN

IN FEBRUARY OF 2016 THE ENGINE SEEMED TO BE MIS-FIRING. TOOK TO DEALER AND DEALER PULLED FAULT CODE FOR #3 CYLINDER MIS-FIRE AND RECOMMENDED SPARK PLUG CHANGE. HAD SPARK PLUGS CHANGED AND CAR SEEMED TO BE A LITTLE BETTER. FEBRUARY 2018 THE PROBLEM GOT MUCH WORSE AND ACTUALLY STALLED FOR COOLANT TEMPERATURE BUT THE CAR HAD JUST BEEN STARTED. TOOK TO DEALER AND THEY AGAIN DIAGNOSED #3 CYLINDER MIS-FIRE. CYLINDER PRESSURE TEST FAILED. DEALER TOOK ENGINE APART AND FOUND THAT SIGNS OF OVERHEATING IN JUST THAT CYLINDER WHICH DAMAGED THE CYLINDER GASKET AND ALLOWED COOLANT TO LEAK INTO THE CYLINDER. THE CYLINDER WAS DAMAGED AND THE DEALER REQUEST ENGINE CHANGE. THERE IS A FORD RECALL VERY SIMILAR TO THIS FOR LIKE VEHICLES BUT THIS PARTICULAR MODEL IS NOT INCLUDED. THE RECALL # IS 17V209000. FORD'S RECALL # IS 17S09. THE PROBLEM I HAVE IS THAT THE WARRANTY COMPANY WILL NOT COOPERATE WITH THE DEALERS FINDINGS AND WILL NOT PAY FOR THE REPAIR. THE ENGINE IS CURRENTLY TORN APART WITH A VERY LARGE LABOR BILL ALREADY AND NOW A NEW ENGINE IS NEEDED FOR A DEFECT IN THE WAY IT WAS BUILT. CURRENTLY WITHOUT A CAR AND A VERY LARGE REPAIR BILL THAT I CAN'T AFFORD. PLEASE LOOK INTO WHY THIS MODEL YEAR HAS NOT BEEN INCLUDED WITH THE CURRENT RECALL. PLEASE HELP! THE VEHICLE IS CURRENTLY AT CASTLE FORD IN MICHIGAN CITY, IN 46360. THEY HAVE ALL THE INFORMATION OF THE DIAGNOSTICS THERE.

Steering
Filed Mar 19, 201896,000 milesMO

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WOULD VEER TO THE LEFT AND THERE WAS A LOSS OF POWER STEERING ABILITY. THE STEERING ASSIST FAULT, BATTERY, TRACTION CONTROL, AND STABILITRAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO TRI LAKES FORD (180 STATE HWY T, BRANSON, MO) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 96,000. FORD RECALL NUMBER: 15S14, FORD RECALL NUMBER: 18S08. NHSTA RECALL BULLETIN:15V250000. NHSTA RECALL BULLETIN: 18V167000

Steering
Filed Mar 15, 2018VA

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SHEEHY FORD LINCOLN IN RICHMOND, VIRGINIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 14, 201816,000 milesNJ

THE PASSENGERS AIR BAG WILL NOT TURN ON FOR MY 5"4 105LB WIFE WHEN SHE SITS IN THE SEAT. FORD / THE DEALER CLAIM IT MAY BREAK HER NECK; I DON'T THINK SO. SHE HAS A FUNCTIONING AIRBAG IN HER TOYOTA SAI (IN JAPAN).

Electrical System
Filed Mar 13, 201874,400 milesMD

MY 2015 FUSION SE GEAR WILL NOT SHIFT. IT IS STUCK AND REVERSE. TRIED TO SHIFT GEARS AND NOW THAT MY CAR IS NOT IN PARK ENGINE WILL NOT TURN ON. I JUST GOT MY CAR TWO MONTHS AGO. A RELATIVE ALSO HAD THIS PROBLEM AND WAS TOLD IT COULD BE THE SHIFT CABLE.

Engine
Filed Mar 7, 2018100,000 milesNJ

ENGINE STALLS AFTER FUELING VEHICLE. STRONG FUEL ODOR AFTER FUELING VEHICLE

Electrical System
Filed Mar 3, 201829,000 milesFL

I LITERALLY JUST BOUGHT THIS CAR AND WITHIN 15 MIN OF DRIVING OFF THE LOT IT STALLED MULTIPLE TIMES IN THE DRIVE THRU AND THEN AGAIN WHEN PULLING ONTO THE ROAD AND ONCOMING TRAFFIC ALMOST HIT US. TERRIFYING.

Tires
Filed Feb 28, 201818,479 milesNY

MY PARENTS FORD FUSION SE CAME WITH GOODYEAR EAGLE LS TIRES. ME FAILED TURNING OUT OF A DRIVEWAY SHORTLY AFTER MY PARENTS TOOK DELIVERY ON THE CAR. IN APRIL 2017, THE RIGHT FRONT TIRE SUDDENLY FAILED REQUIRING BOTH FRONT TIRES TO BE REPLACED. IN AUGUST 2017, THE NEW FRONT RIGHT GOODYEAR EAGLE LS TIRE DEVELOPED BBBLES ON THE SIDE WALL AND SUDDENLY FAILED NECESSITATING ANOTHER REPLACEMENT. PLEASE NOTE THAT TIRE FAILED AT 2,280 MILES, NOW BOTH GOODYEAR EAGLE LS TIRES ARE BALD AT THE SHOULDERS JUST SIX MONTHS LATER. I CONTACTED GOODYEAR WHO OFFERED US A MERE $$47.95 FOR ONE FAILED TIRE AND $32.88 FOR THE OTHER WHEN THESE TIRES COST US $198/PER TIRE. GOODYEAR SUPPOSEDLY WARRANTS THEM FOR SIX YEARS. CUSTOMER SUPPORT WAS HOSTILE. BECAUSE I BE,I EVE THESE TIRES ARE DEFECTIVE, I WANTED FOUR NEW TIRES. GOODYEAR SAID IF THEY DID ANYTHING I'D BE FORCED TO TAKE MORE GOODYEAR TIRES. I PAID FOR FOUR NEW MICHELIN TIRES TO PROTECT MY FAMILY. WE ONLY HAVE 28,138 MILES ON THIS CAR BUT HAVE HAD TO REPLACE SIX GOODYEAR EAGLE LS TIRES FOR SUDDEN FAILURE. WHY ON EARTH HAVEN'T THEY BEEN RECALLED.

Engine
Filed Feb 20, 201860,000 milesTX

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE THE VEHICLE WAS STATIONARY, IT WOULD NOT START IMMEDIATELY AFTER THE VEHICLE WAS FILLED WITH FUEL. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Engine
Filed Feb 20, 201846,775 milesMN

DEPRESS THE ACCELERATOR AND OFTEN THE VEHICLE HAS NO POWER. SPUTTERS AND THEN THE ENGINE REVS HIGH AND TAKES OFF. OFTEN DURING DRIVING THE RPM GAUGE WILL SPIKE, LOSS OF POWER OCCURS AND THEN THE VEHICLE JERKS AND POWER IS RESTORED. DOES NOT MATTER THE LENGTH OF TIME THE VEHICLE IS DRIVEN, THESE INCIDENTS HAPPEN EVERY DAY, EVERY TIME THE VEHICLE IS DRIVEN. JUST PURCHASED THE VEHICLE ON 2-12-2018, USED WITH 46XXX MILES ON IT.

Unknown or Other
Filed Feb 18, 201815 milesNV

IN THE LAST 6 MONTHS MY CAR HAS SUDDENLY STOPPED WILE I'M DRIVING IT 4 TIMES, I HAVE BEEN LUCKY THAT I HAVE NOT HAD ANY ACCIDENTS, I HAVE BEEN RESEARCHING ONLINE AND THERE IS A LOT OF PEOPLE COMPLAINING ABOUT THE SAME ISSUE

Power Train
Filed Feb 18, 201862,000 milesCA

AT TIMES THERE IS A LOUS CLUNKING WHEN GOING FROM PARK TO DRIVE, PARK TO REVERSE, REVERSE TO DRIVE AND VICE VERSA. ALSO THERE IS SOME HARD SHIFTING WHEN ACCELERATING.

Steering
Filed Feb 9, 2018TX

NHTSA RECALL 15V250; FORD RECALL 15S14. I BOUGHT THIS CAR APPROXIMATELY 3 YEARS AGO AND THEY HAVE YET TO OFFER A REPAIR FOR THIS RECALL.

Steering
Filed Feb 7, 201831,000 milesKS

THE STEERING WHEEL HAS COME LOOSE. I HAVE HAD IT TIGHTENED AT LOCAL MECHANIC BUT IT HAS COME LOOSE AGAIN. MECHANIC ADVISED THE STEERING WHEEL BOLT HAD "BACKED" OUT. I AM CONCERNED THE STEERING WHEEL WILL COME LOOSE WHILE DRIVING. DATE OF OCCURRENCE BELOW IS ESTIMATE OF FIRST TIME NOTICED AND THE PROBLEM IS RECURRING.

Steering
Filed Jan 24, 201838,000 milesIL

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL WAS LOOSE. THE CONTACT WAS UNCERTAIN IF THE SCREW THAT WAS HOLDING THE STEERING WHEEL HAD COME OUT OF PLACE OR FRACTURED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS INSPECTED BY A REPAIR FACILITY FROM THE INDEPENDENT SOURCE WHO SOLD THE VEHICLE. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE MONTHS LATER. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Steering
Filed Jan 9, 201870,000 milesNC

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING 10 MPH, THE POWER STEERING SEIZED WITHOUT WARNING AND "STEERING LOSS, STOP SAFELY" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT ENGAGED THE REVERSE GEAR TO CORRECT THE FAILURE AND PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. CELLA FORD IN NEWBERN, NORTH CAROLINA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS UNDER RECALL, BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Steering
Filed Jan 4, 2018146,000 milesMI

STEERING WHEEL HAS BECOME LOOSE. CAN EASILY MOVE UP AND DOWN AND SIDE TO SIDE.

Unknown or Other
Filed Jan 4, 201820,000 milesAR

DRIVER(WWII VET) HAD TO PUSH CONNECT PHONE ON THREE DIFFERENT LOCATIONS WHILE DRIVING AT INTERSTATE SPEED..PUTTING 3 LIVES IN JEPORDY..PLEASE DISMANTLE THIS FEATURE LIKE THE ADDRESS YOU CAN ENTER WHEN SEARCHING FOR A LOCATION TILL THE CAR STOPS--COMPLETELY UNSAFE AND REDICULOUS..ALSO THE CAR MAKERS HAVENT GOT IT RIGHT YET AFTER 100 YRS. ON DETERMINING THE CORRECT LOCATION OF CONTROLS--CONSISTANCY DOES PAY OFF, IT SURE DOES WHEN IT COMES TO SELLING VEHICLES BY THEM NOT BEING CONSISTANT AND YOU CRASH AND HAVE TO KEEP THEM IN BUSINESS BUYING THEIR PARTS AND REPAIR FROM THEIR COMPANY..SIGNED-PASSENGER-BACKSEAT, HAVENT DROVE SINCE 2012--AND AUTO MAKERS DON'T DESERVE IT.

Power Train
Filed Jan 2, 201859,000 milesMO

STOPPED IN DRIVE THRU AT FAST FOOD RESTAURANT. CAR WAS FINE. GOT READY TO PUT CAR IN DRIVE, WOULD NOT MOVE AND COULD NOT CHANGE GEARS, COULD NOT REMOVE KEY FROM IGNITION. WHEN TOW TRUCK DRIVER ARRIVED, HE NOTICED THAT THE SHIFT LINKAGE WAS DISCONNECTED FROM GEAR CHANGER. NO PART IN STOCK TO RECONNECT IT, EVEN AFTER CONTACTING DEALERSHIP. A CAR THIS NEW SHOULD NOT HAVE THIS PROBLEM. ONLY NORMAL DRIVING ACTIVITY AND REGULAR MAINTENANCE.

Steering
Filed Dec 30, 201770,000 milesAL

THE STEERING WHEEL BECAME LOOSE AND HAS VERY MUCH PLAY ALMOST ABOUT TO FALL OFF. IT WOULDN'T SURPRISE ME IF IT DID.

Steering
Filed Dec 28, 201775,000 milesGA

TL* THE CONTACT OWNS A 2015 FORD FUSION. AFTER STARTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE STEERING WHEEL ASSEMBLY WAS NOT SECURED PROPERLY. THE STEERING WHEEL FELT VERY LOOSE AND WOULD MOVE FROM SIDE TO SIDE, AND UP AND DOWN. WHILE OPERATING THE VEHICLE, THE STEERING BECAME MORE DIFFICULT TO CONTROL DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 75,000.

Steering
Filed Dec 26, 201757,900 milesFL

ELECTRIC POWER ASSIST SYSTEM FAILURE. CAR HARD TO TURN.

Electrical System
Filed Dec 19, 201752,000 milesOK

IMAGINE DRIVING AT NORMAL SPEED WHEN SUDDENLY YOU SUFFER COMPLETE ENGINE POWER LOSS. THE POWER STEERING, BRAKING, LIGHTING AND CLIMATE CONTROL SYSTEMS REMAIN FULLY FUNCTIONAL SO YOU HAVE NO CLEAR CLUE ON WHAT IS OCCURRING, HOWEVER YOU KNOW THE VEHICLE NO LONGER REMAINS OPERATIONAL AND YOU COME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD.

Air BagsCrashFire1 injured
Filed Dec 7, 201712,000 milesNC

TL* THE CONTACT OWNED A 2015 FORD FUSION. WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE DRIVER'S AIR BAG DEPLOYED, THE VEHICLE FILLED UP WITH SMOKE, AND FLAMES WERE NOTICED UNDER THE HOOD. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND NECK, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (CLONINGER FORD, 511 JAKE ALEXANDER BLVD, SOUTH SALISBURY, NC 28147) WHERE IT WAS DIAGNOSED THAT THE BUMPER, FENDER, AND UNKNOWN PARTS UNDER THE HOOD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 12,000. *TT UPDATED 8/16/18*JB

Steering
Filed Dec 6, 201738,000 milesMI

THE STEERING WILL IS LOOSE AND THERE IS A SIGNIFICANT JIGGLING UP AND DOWN/ SIDE TO SIDE. THIS IS NOT A TIRE OR BRAKE ISSUES. THE STEERING WHEEL IS LOOSE AND WIGGLES EVEN WHEN THE CAR IS NOT RUNNING AND/OR IN PARK. THE CAR HAS ~38K MILES AND THIS PROBLEM STARTED ABOUT A MONTH AGO.

Steering
Filed Nov 29, 201767,000 milesAZ

STEERING WHEEL HAS BECOME EXTREMELY LOOSE AND VIABLE. IT MOVES BACK AND FORTH AND SIDEWAYS. HAPPENED RATHER SUDDENLY.

Unknown or Other
Filed Nov 26, 201775,000 milesFL

CAR ROLLS BACKWARDS WHILE IN PARK. ONLY WAY TO STOP IT IS TO ENGAGE PARKING BRAKE. EVEN TRIED TURNING THE CAR OFF AND THEN ON AGAIN AND IT STILL DOES IT.

Steering
Filed Nov 25, 2017105,215 milesFL

THE STEERING WHEEL HAS COME LOOSE FROM THE STEERING COLUMN.

Electronic Stability Control (esc)
Filed Nov 20, 201739,450 milesFL

CAR STOPPED DEAD WHILE DRIVING 65 MILES AN HOUR ON HIGHTWAY. I WAS ABLE TO GET CAR OVER TO SIDE OF ROAD AND TRIED TO START CAR IT STALLED OUT MULTIPLE TIMES ONCE STARTED ENGINE LIGHT WENT ON. BROUGHT TO DEALER WHO ONLY REPLACED BATTERY. CAR ENGINE LIGHT STILL GOING ON AND IT IS STILL STALLING. THIS IS THE 2ND TIME IN 6 MONTHS THIS HAS HAPPEND TO THIS FORD FUSION IT IS ONLY 2 YEARS OLD.

Power Train
Filed Nov 14, 2017MD

THERE HAS BEEN MANY ISSUES WITH THE FRONT END OF MY CAR. BOTH STRUTS HAVE BEEN REPLACED AT 22,000 MILES. THE SWAY BAR LINK WAS ALSO REPLACED.I AM NOW AT 23,000 MILES EXPERIENCING A NOISE LIKE A BALL JOINT CLUNKING IN THE PASSENGER FRONT AND THE DEALERSHIPS CANNOT FIGURE OUT WHAT IS MAKING THE NOISE. I HAVE BROUGHT IT TO 2 SEPARATE DEALERSHIPS FOR A SYNOPSIS. STILL NOTHING. ALSO, THE TRANSMISSION SHIFTS VERY ROUGH AND SLAMS INTO THE NEXT GEAR FROM 2-3. I PURCHASED THIS CAR FROM SPORT AUTOMOTIVE USED CARS ON OCTOBER 2017. EVER SINCE NOTHING BUT ISSUES. VERY DISSATISFIED WITH THIS VEHICLE. ESPECIALLY SINCE FORDS HAVE ALWAYS BEEN PURCHASED IN MY FAMILY.

Engine
Filed Nov 5, 201724,722 milesVA

IN OCTOBER 2017 MY FUSION STALLED OUT FOUR TIMES (THREE VARIOUS DAYS AND ONE DAY 15 MINUTES BETWEEN STALLS) AND AGAIN ON NOVEMBER 4TH. EACH TIME I WAS DRIVING LESS THAN 10 MPH; FOUR TIMES ON A CITY STREET AND ONCE IN A PARKING LOT. IN EACH CASE I HAD BEEN DRIVING FOR AN HOUR OR MORE AND THEN STOPPED AND TURNED OFF THE CAR FOR A PERIOD OF TIME (1/2 HOUR OR SO). WHEN I GOT INTO THE CAR TO DRIVE AWAY THE CAR WOULD START NORMALLY AND THEN WITHIN A FEW MINUTES AFTER THE CAR WAS PUT INTO DRIVE AND MOVING IT WOULD START TO SPUTTER AND SHAKE AND THEN STALL OUT. IN EACH CASE NO ENGINE CHECK LIGHT CAME ON. I WOULD WAIT A FEW SECONDS, PRESS THE START BUTTON, THE ENGINE WOULD CRANK A FEW TIMES, AND THEN IT WOULD START. EACH TIME THIS OCCURRED I RAN A VEHICLE HEALTH REPORT AND NOTHING WAS NOTED. THE CAR WAS TAKEN TO A FORD DEALER WHERE THEY COULD NOT REPLICATE THE ISSUE. IN DOING RESEARCH, I BELIEVE THERE IS AN ISSUE WITH THE FUEL INJECTION THROTTLE BODY.

Steering
Filed Nov 4, 201736,000 milesFL

STEERING WHEEL CONSTANTLY PULLS TO THE RIGHT AND FEELS LOOSE. AFTER MANY MECHANIC SHOP TRIPS AND NEW TIRES. THE ISSUE HAS NOT BEEN RESOLVED.

Steering
Filed Nov 2, 201730,000 milesPA

TL* THE CONTACT OWNS A 2015 FORD FUSION. BEFORE STARTING THE VEHICLE, IT WAS DISCOVERED THAT THE STEERING WHEEL WAS EXTREMELY LOOSE AND WOULD PHYSICALLY MOVE APPROXIMATELY 1 TO 2 INCHES IN EITHER DIRECTION. THE VEHICLE WAS IMMEDIATELY TAKEN TO THE DEALER (LAKE FORD IN LEWISTOWN, PA) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL BOLTS WERE FAULTY AND DID NOT HAVE THE PROPER TREAD TO SECURE THE STEERING WHEEL IN POSITION. THE FAILURE WAS REPAIRED BY REPLACING THE BOLTS AND APPLYING A TREAD LOCK ADHESIVE TO THE BOLTS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Steering
Filed Nov 1, 201791,000 milesCA

NOTICED THAT THE STEERING WHEEL IS LOOSE.

Structure › Body
Filed Oct 31, 201739,000 milesNV

FRONT LEFT (DRIVER) DOOR OPENED WHILE IN MOTION, DOOR WILL NOT LATCH. THIS PREVIOUSLY HAS OCCURRED WITH THE REAR LEFT DOOR AND WAS REPAIRED BY DEALERSHIP AT MY COST.

Steering
Filed Oct 31, 201722,000 milesNV

MY STEERING WHEEL BECAME LOOSE WHILE DRIVING

Steering
Filed Oct 30, 201735,000 milesTN

I WAS DRIVING EARLIER THIS YEAR, TRAVELING DOWN THE INTERSTATE AT 70 MPH WHEN MY STEERING WHEEL CAME COMPLETELY LOOSE. I WAS ABLE TO GET PULLED OVER WITH NO DAMAGE, BUT DID HAVE TO GET IT TO A DEALERSHIP TO HAVE THE STEERING WHEEL PUT BACK ON PROPERLY. I WAS CHARGED BY THE DEALERSHIP FOR THE SERVICE.

Steering
Filed Oct 27, 201755,400 milesLA

NOTICED THAT STEERING WHEEL WAS LOOSE WHILE DRIVING VEHICLE HOME FROM WORK FOR LUNCH AT 12:00 ON 10/27/17. ONLY WHEEL IS LOOSE- STEERING COLUMN IS LATCHED AND STATIONARY. WHEEL HAS AT LEAS 1/2" OF GIVE ON ALL SIDES.

Power Train
Filed Oct 2, 201766,567 milesCA

TRANSMISSION SHIFT CABLE BROKE. VEHICLE WILL NOT SHIFT OUT OF PARK. SHIFT CABLE CONNECTOR IS PLASTIC AND DISINTEGRATED.

Power Train
Filed Oct 2, 201768,562 milesCA

SHIFT LEVER CABLE BROKE. VEHICLE WOULD NOT SHIFT OUT OF DRIVER. SHIFT LEVER IS MADE OF PLASTIC AND FELL APART.

Electrical System
Filed Sep 28, 2017MD

FORD SYNC LOOSE CONNECTIVITY ONCE A MONTH, ONLY WAY TO RESET IS TO UNPLUG THE BATTERY WHEN THIS HAPPENS. THIS A DEFECT OF DRIVING SAFETY AND HANDSFREE DRIVING.

Steering
Filed Sep 25, 201784,000 milesGA

THE STEERING BECAME A LITTLE WOBBLY OVER THE PAST TWO WEEKS AND ON SATURDAY 9/23)17 WHILE DRIVING TO ATHENS WENT TO TURN IN GAS STATION AND THE STEERING WHEEL FELL OFF IN MY LAP. MY INSURANCE AGENT HAPPENED TO BE RIDING IN THE DARK WHEN IT HAPPENED AS WAS MY GRANDSON. I HAVE AT LEAST 6 OTHER WITNESSES.

Service Brakes
Filed Sep 13, 201745,070 milesVT

SOFT AND LOW BRAKE PEDAL. SO I HAVE A2015 FORD FUSION SE I RECENTLY CHANGED MY PADS AND ROTOR ON. WHILE ON,THE LIFT MY BATTERY DIED. AFTER PUTTING IT BACK TOGETHER ANSLD BOOSTING MY CAR I THEN HAD A SOFT BRAKE AND THE PEDAL WOULD NOT ENGAGE UNTIL EXTREMELY FAR DOWN, I HAVE SHOP HAS BLED THE SYSTEM NUMEROUS TIMES CHANGED THE MASTER CYLINDER AND STILL NOTHING. I WAS TOLD IT COULD,BE A CALIPER DOING,THIS AND IALSO,SEEN ONLINE IT COULD BE THE ABS MOD. EVERYTHING I HAVE READ IS LEADING TO THE ABS MODULE BUT NOTHING CAN BE PROVED SO I'M LEFT TO DUMP MONEY IN PARTS AND HOPE IT GETS FIXED. FIXING TGUNGS THAT ARE NOT BROKE IS INSANE IN MY EYES......

Unknown or Other
Filed Sep 5, 20179,961 milesCA

I AM FILING THIS COMPLAINT DUE THE NUMBER OF DOCUMENTED OCCURRENCES OF SUN ROOFS CRACKING OR EXPLODING ON FORD FUSION AND OTHER FORD BRANDED VEHICLES. ON 9/1/2017 WHILE OPENING THE SUN ROOF HEARD POP SOUND. THE SUN ROOF OPENED ABOUT 5 INCHES. I RETURNED IT TO THE CLOSED POSITION AND FOUND THE SUN ROOF CRACKED IN A RECTANGULAR PATTERN ACROSS THE ENTIRE GLASS. THE CAR HAD BEEN PARKED FROM 9:00 AM PST UNTIL 5:00 PM PST AT MY WORK SITE WITH ALL 4 WINDOWS CRACKED ABOUT 1/2 TO 1 INCH. AS WELL I NOTICED THAT ON THE BACKSEAT DRIVER SIDE THE HEAD LINER HAD DETACHED FROM ROOF AND BELOW WEATHER STRIPPING. ATTEMPTED TO PUSH IT BACK UP BUT IT WILL NOT STAY AFTER THE SUNROOF CRACKED. ENTERING THE CAR I ROLLED ALL WINDOWS DOWN, TURNED ON AC WHICH WAS SET AT 64 DEGREES AND THEN ATTEMPTED TO OPEN THE SUN ROOF BEFORE DRIVING OFF. ALL WINDOWS AND OPEN SUN ROOF WAS TO HELP EVACUATE WARM AIR THAT REMAINED IN THE CAR AS IT WAS PARKED DURING THE DAY. CURRENTLY THE CAR HAS 9961 MILES ON THE ODOMETER. CARE IS DRIVEN ABOUT 6 MILES MONDAY - FRIDAY FROM MY HOME TO WORK AND BACK.

Engine
Filed Aug 30, 201783,000 milesNY

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC WAS UNABLE TO PROVIDE A DIAGNOSIS. THE VEHICLE WAS THEN TOWED TO SAYVILLE FORD LOCATED AT 5686 SUNRISE HWY, SAYVILLE, NY 11782 WHERE IT WAS DIAGNOSED THAT COOLANT WAS LEAKING AND BEING BURNED INSIDE THE ENGINE MANIFOLD AND THE COOLER INTAKE MANIFOLD, RELATED GASKETS AND SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN BACK TO SABLE FORD, WHERE THE VEHICLE HAD NOT YET BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. ..UPDATED 10/25/17 *BF *JS

Steering
Filed Aug 29, 201728,400 milesWI

WHEN DRIVING THE CAR AT HIGHER SPEEDS THE STEERING WHEEL PULLS TO THE LEFT OR RIGHT. IT FEELS LIKE I HAVE TO WORK AT DRIVING THE VEHICLE.

Structure › Body
Filed Aug 16, 201749,000 milesFL

ON MY COMMUTE TO WORK, THE PASSENGER DOOR FLEW UP BY ITSELF. NO ONE WAS IN THE VEHICLE WITH ME THANK GOD AND ALSO IT WAS A SINGLE LANE ROAD. I PULLED OVER IMMEDIATELY, REALIZED THAT MY LATCH WAS NOT LATCHING AND IT SEEMS TO BE BROKEN. TIED THE DOOR TOGETHER WITH MY BELT AND DROVE TO THE NEAREST GAS STATION.BOUGHT SOME TENSION BANDS TO HOLD THE DOOR FROM FLYING OPEN. WHEN I CALLED FORD ABOUT MY ISSUE, THEY ADVISE THERE WAS NOTHING THEY CAN DO BECAUSE MY WARRENTLY EXPIRED AND THERE IS NO RECALL ON MY VEHICLE. I SHOWED AND EXPLAINED TO THE REP THAT THERE ARE OTHER FORD FUSIONS WITH SIMILAR ISSUES. SHE RAN MY VIN AND TOLD ME THAT I WAS NOT ELIGIABLE AND THAT I WOULD HAVE TO COME OUT OF POCKET $535.....CALLED THER CUSTOMER SERVICE NUMBER, THE REP TOLD ME THAT SHE WILL FILE MY CLAIM AND I WILL RECEIVE AN EMAIL LETTING ME KNOW IF FORD WILL FIX IT OR NOT. THAT NEVER HAPPENED AND IT'S BEEN TWO WEEKS GOING ON 3 I HAVE BEEN RIDING ROUND WITH MY DOOR TIED UP UNTIL I CAN COME UP WITH THE FUNDS TO FIX IT.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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