2014 Ford Fusion complaints

MY SON AND HIS FRIEND WERE DRIVING HIS 2014 FUSION ON A TWO LANE ROAD THAT MAKES A 90 DEGREE TURN TO THE RIGHT WHEN HIS POWER STEERING WENT OUT. AS HE CAME TO THE TURN HE WAS UNABLE TO TURN THE WHEEL AND THE VEHICLE WENT STRAIGHT AND LEFT THE ROADWAY. THE VEHICLE STRUCK A SMALL TREE AND SUSTAINED MINOR DAMAGE TO THE DRIVER'S SIDE FRONT FENDER AND THE UNDER CARRIAGE OF THE VEHICLE. AN ACCIDENT REPORT WAS MADE. WE WERE ABLE TO DRIVE THE CAR HOME WITHOUT ANY POWER STEERING AND I TOOK IT TO THE DEALERSHIP THE NEXT DAY. THE DEALERSHIP INFORMED ME THAT THERE WAS NO RECALL FOR THE POWER STEERING ASSIST AND THAT THE COULD PUT THE VEHICLE ON A COMPUTER TO DETERMINE THE PROBLEM. HOWEVER, IT WOULD COST ME $135.00 PER HOUR FOR THE DIAGNOSIS AND IT COULD TAKE 2-6 HOURS. I WAS ALSO TOLD THAT IF THE POWER STEERING ASSIST MODULE NEEDED REPLACED IT WOULD COST APPROXIMATELY $2,000.00. THE VEHICLE HAS 50,000 MILES ON IT AT THIS TIME. I DROVE THE CAR BACK HOME AND CONTACTED FORD CUSTOMER SERVICE AND CUSTOMER RELATIONS. IT HAS BEEN PAST THE 15 WORKING DAY PERIOD FOR A REPRESENTATIVE TO CONTACT ME AND I HAVE STILL HEAR NOTHING FROM FORD. TODAY I HAD THE VEHICLE TOWED TO A REPAIR SHOP.

FROM 3/15 T0 11/15 3 OF MY 4 ORIGINAL TIRES(SIDE WALLS)WHICH ARE MICHELIN GREEN RADIAL X,SIZE 235/50 R17 96H RUPTURED WHILE DRIVING.THE RANGE OF MILES WHEN THIS HAPPENED WAS FROM ABOUT 14000 TO ABOUT 23000 FAR BELOW ANY LIFE EXPECTANCY.TTHE FIRST 2 TIRE FAILURES OCCURRED SLOWLY SO I WAS ABLE TO HAVE THEM MIXED BY FULLERTON FORD DEALERSHIP IN SOMERVILLE N.J.THE LAST EPISODE WAS MORE SCARY.I WAS DRIVING ON ROUTE 18 IN OLD BRIDGE,N.J. WHEN THE LEFT REAR TIRE CATASTROPHICALLY BREACHED,AND I HAD TO PULL OF THE ROAD TO AVOID ANY ACCIDENT.FORTUNNATELY IT WAS 10AM AND THE TRAFFIC WAS VERY LIGHT,OTHERWISE THE RESULT MAY HAVE BEEN MORE SERIOUS.A QUICK SEARCH OF THE INTERNET REVILED SIMILAR ACCIDENTS,BUT THERE HAS NOT BEEN ANY RECALL.I FIRMLY BELIEVE THAT AN INVESTIGATION ON THESE AND OTHER TIRES WITH REDUCED SIDE WALLS SHOULD BE CRITICALLY LOOKED AT,BEFORE IT BECOMES ENDEMIC.I LOOK FORWARD TO YOUR ANALYSIS.

I HAVE A 2014 FORD FUSION WITH 31,252 MILES. IT WAS BUILT IN SEPTEMBER 2013 AND PURCHASED ON JUNE 27, 2014. ON NOVEMBER 8, 2015, THE ENGINE STOPPED WHILE STATIONARY AT A STOPLIGHT ON A CITY STREET. IT RESTARTED WITHOUT INCIDENT AFTER IT WAS PUT INTO PARK. THE IGNITION SWITCH TORQUE SEEMS SUFFICIENT TO KEEP THE SWITCH FROM TURNING OFF BY ITSELF. THE ELECTRONIC DISPLAY STATED THAT THE VEHICLE WAS NOT IN PARK.

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHOOK, OVERHEATED, AND STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

WE JUST PURCHASED THE CAR YESTERDAY AND SO FAR WE ARE HAVING 2 ISSUES. THE FIRST IS THE SHIFTING OF THE GEARS WHEN DRIVING BETWEEN FIRST AND SECOND WHICH CAN BE ROUGH. IT FEELS LIKE DOWNSHIFTING MORE THAN SPEED PICK UP. ALSO WE WERE DRIVING ON THE HIGHWAY AND OUR REAR PASSENGER TIRE BLEW OUT JUST LIKE THAT AND WE NEARLY LOST CONTROL OF THE VEHICLE. VERY SCARY. TOOK THE VEHICLE BACK TO FORD TO LOOK INTO.

DIFFICULT TO CONTROL AT HIGHWAY SPEEDS; THE CAR SEEMS TO WOBBLE/OVER CORRECT FREQUENTLY. THE CAR IS DIFFICULT TO KEEP BETWEEN THE LINES WHEN IT ENCOUNTERS EVEN MINOR BUMPS IN THE ROAD. I'VE BROUGHT THESE CONCERNS TO FORD AND HAVE BEEN MET WITH HIGHLY ANTAGONISTIC RESPONSES. FORD NEGLECTS TO ACKNOWLEDGE THE ISSUE AND TOLD ME THEY TEST DROVE THE CAR AND WERE UNABLE TO REPLICATE THE ISSUE. I DON'T FEEL SAFE DRIVING MY NEW CAR ON THE HIGHWAY. PLEASE HELP!

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED AS THE WARNING MESSAGE 'TRANSMISSION NOT IN PARK' ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,700.

ENGINE OR TRANSMISSION KNOCK. STEERING KNOCK FROM TURNING WHEELS ALL THE WAY TO THE LEFT AND RIGHT. WHEN IN PARK, REVERSE, OR NEUTRAL THE KNOCK BEHIND THE FIREWALL IS NOT HEARD. WHEN IT IS IN DRIVE AND STOPPED AT A LIGHT OR WITH THE ELECTRONIC EBRAKE ON WHILE THE CAR IS IN DRIVE THERE IS A KNOCK BEHIND THE FIREWALL AROUND THE TRANSMISSION AREA (LOCATION IS CLOSE TO THE LOWER FRONT OF THE CENTER CONSOLE AREA; WHERE IT IS PREDOMINANTLY HEARD). IT IS NOT HEARD UNTIL YOU ARE IN THE CAR WITH THE DOORS CLOSED (NO MUSIC ON JUST THE ODD KNOCK WHEN STOPPED WHILE IN DRIVE OR IN DRIVE WITH THE EBRAKE ON). I HAD THE ENGINE CHECKED FOR NOISE; MECHANICS AT OPELIKA FORD AL STATED IT MAY BE MY FUEL RAIL AND FUEL FILTER WHICH MAY BE CAUSING CABLING BEHIND THE FIREWALL TO RATTLE. IF THAT IS THE CASE I SHOULD HEAR THE HARD KNOCK WHILE IN REVERSE OR PARK. THEY STATED THEY TIED BOTH DOWN INCLUDING THE CABLES TO SEE IF THE NOISE SUBSIDED (TOOK THEM TEN MINUTES TO DO THIS WHICH IS QUIET FAST TO ACCESS THE FUEL RAIL AND FILTER WHEN THE AREA IS TIGHT TO ACCESS IN ORDER TO TIE CABLES DOWN). I ALSO HAD THE TRANSMISSION CHECKED; THEY STATED NOTHING IS WRONG WITH TRANSMISSION. I GOT IT CHECKED BECAUSE OF THE KNOCK AND THE TRANSMISSION JERKED HARD INTO SECOND AND THIRD GEAR. ALSO STARTED TO IDLE HARD (THIS IS AROUND 21000 MILES). THEY MAY HAVE RE-FLASHED THE TRANSMISSION BUT NO MECHANIC CAME AND SPOKE TO ME ABOUT IT. I ALSO ASKED FOR THE TRANSMISSION SOFTWARE TO BE UPDATED. NOT SURE IF THEY DID THAT EITHE

OUR AC QUIT WORKING THE DAY AFTER RETURNING FROM A SMALL TRIP. WE TOOK IT IN UNDER WARRANTY AND FIND OUT THE CLUTCH ASSEMBLY HAS BROKEN OFF AND IS MISSING FROM THE AC COMPRESSOR THE IS ON BACK ORDER AND WE ARE TOLD IT IS SAFE TO DRIVE BUT IT IS MAKING A LOT OF NOISE FROM THE FRONT.

INSIDE THE REAR PASSENGER SIDE SEAT BELT BROKE. A PIECE OF PLASTIC AND SPRING CAME OUT, IT WAS LIKE IT CAUGHT ON SOMETHING AND JUST FELL OUT. IT HAPPENED WHILE I WAS PULLING THE HARNESS OUT OF THE LATCH. VERY LITTLE PRESSURE WAS ON IT WHEN IT BROKE. IT APPEARS TO BE A HORRIBLY BAD DESIGN.

ON WEDNESDAY, SEPTEMBER 16, 2015 AROUND 3:45PM I MADE A LEFT TURN AT A STOP LIGHT, GOING ABOUT 15-20MPH OR LESS, JUST TAKING A CORNER AND THE STEERING LOCKED UP AND KEPT PULLING TO THE LEFT, I WAS UNABLE TO STRAIGHTEN THE CAR UP, LUCKILY NO ONE WAS BESIDE ME. I PUT THE CAR IN PARK AND THEN BACK IN DRIVE, THEN I WAS ABLE TO CONTINUE. VERY SCARY, THAT CAME OUT OF NO WHERE.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR MOTOR BOLTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

THE REAR RIGHT DOOR LATCH COMPLETELY STOPPED WORKING. THERE WAS NO ACCIDENT BUT THE DOOR NOW FREELY FLIES OPEN. VERY UNSAFE. THERE WAS A LARGE RECALL ON MANY FORD FUSIONS FOR EXACTLY THIS REASON BUT NOT YET THIS MODEL.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE DRIVING THE CAR STARTED BEEPING. TOOK A MINUTE TO FIGURE OUT THE CLIMATE CONTROL WHICH WAS SET AT 72 WAS AUTOMATICALLY GOING DOWN TO 60 (IT BEEPS AS IS CHANGES SETTINGS). TRIED TO TURN IN BACK UP AND IT WENT DOWN, TURNED IT OFF AND IT CAME BACK ON. DID THIS ALL THE WAY HOME. IN MY DRIVEWAY, WITH CAR TURNED OFF, IT CONTINUED BEEPING. THIS HAS HAPPENED 6 TIMES BETWEEN APRIL 27TH AND AUGUST 30TH. SOME TIMES IT GOES UP TO 85 DEGREES AND SOMETIMES DOWN TO 60 AND THERE IS NO STOPPING IT WHILE DRIVING. FORD HAS UPDATED COMPUTER TWICE AND REPLACED IT ONCE. WAITING FOR CALL BACK FROM FORD TO SCHEDULE ANOTHER APPOINTMENT. I FEEL THIS IS A SAFETY ISSUE AS THERE IS NO CONTROLLING IT AND IT'S GOING TO EXTREME LOW AND HIGH TEMPERATURES, AS WELL AS THE CONTINUOUS BEEPING. EXTREMELY DISTRACTING. I HAVE YESTERDAY'S INCIDENT ON VIDEO. NOT TO MENTION, SINCE THEY CAN'T FIGURE OUT WHAT IS CAUSING THIS I DON'T KNOW IF THERE IS A POSSIBILITY OF FIRE; IT MUST BE ELECTRICAL OF SOME SORT?

THE WINDOW STICKER CLAIMING EPA/DOT FUEL ECONOMY AND ENVIRONMENT IS DECEPTIVE. THE WINDOW STICKER CLAIMS 22 CITY AND 31 HIGHWAY PER GALLON FOR THE FORD FUSION 2014. MY CAR HAS 17000 MILES AND I WOULD LIKE TO REPORT THAT I'M NOT GETTING AS CLAIMED. I'M GETTING ONLY 16 IN CITY AND 26 IN HIGHWAY DRIVING. THIS FALSE CLAIM BY FORD SHOULD BE INVESTIGATED.

WHEN DRIVING AT SLOW SPEEDS, MAKING PARKING MANUEVERS, OR JUST STTING STILL THERE ARE NOISES COMING FROM THE GAS TANK AREA OF MY VEHICLE. THEY SOUND LIKE RATTLING, GURGLING, VIBRATING, OR PERCOLATING SOUNDS. I HAVE TAKEN MY VEHICLE TO TWO DIFFERENT FORD DEALERS IN MY AREA AND NEITHER ONE CAN/WILL TELL ME WHAT THESE NOISES ARE, ALL THEY SAY IS THAT IT COULD BE A FEW DIFFERENT THINGS AND THAT IT IS A NORMAL OPERATING FEATURE OF THIS MODEL VEHICLE. FRANKLY I DONT BELIEVE THAT AS I HAVE NEVER HEARD THIS NOISE FROM ANY OTHER CAR I HAVE OWNED. FURTHERMORE IF THE DEALERS THEMSELVES CANT TELL ME WHY MY CAR IS MAKING THIS NOISE THAN HOW CAN THEY SAY ITS NORMAL.

TROUBLE WITH TRANSMISSION CLUTCH ASSEMBLY. WAS TOLD FORD PUT IN MANUAL CLUTCH IN AUTOMATIC CARS. HESITATION UPON ACCELERATION, ROLLS BACKWARD WHEN IN DRIVE ON INCLINE, DOES NOT SHIFT RIGHT, "CHUGS". PURCHASED 2014 CAR IN EARLY 2015, USED. FEEL CAR SALES BUSINESS SHOULD HAVE KNOWN AND NOT SOLD CAR IN THIS CONDITION, OR HAVE HAD IT FIXED FIRST. PER FORD SERVICE STATION, PARTS ARE ON BACKLOG FOR 3-4 MONTHS. EVEN THOUGH THEY TELL ME IS IT NOT A DANGEROUS CONDITION, I FEEL IT IS DANGEROUS ON HIGHWAY WHEN TRYING TO PASS AND NOT GETTING ENOUGH ACCELERATION.

ON 7/7/15 WHILE ON THE 99 GRAND-PARKWAY FREEWAY MY FORD FUSION SUDDENLY STARTED DRIFTING AND WASN'T ALLOWING ME TO TURN BACK IN THE LANE CAUSING MY CAR TO SPIN OUT AND LOSE CONTROL AND CRASH INTO A BARRIER. SHORTLY AFTER I FILED A CLAIM WITH MY INSURANCE AND WITH FORD CUSTOMER SERVICE ON 7/11/15 CLAIMING THE POWER STEERING WENT OUT AND A MECHANICAL FAILURE. FORD MOTOR MENTIONED THE GENERAL COUNSEL WOULD REACH OUT IN 15 BUSINESS DAYS AND THERE WERE NO CURRENT RECALLS ON FILE. HOWEVER, SHORTLY AFTER I FILED THAT COMPLAINT FORD SENT A VEHICLE RECALL REGARDING POWER STEERING CORROSION (INTERESTING TIMING). I HAVE ESCALATED MULTIPLE TIMES TO CUSTOMER SERVICE AND CUSTOMER RELATIONS AND STILL NO LUCK OR CLARIFICATION OF WHY I HAVE NOT RECEIVED A LETTER FROM GENERAL COUNSEL.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE DEALER ADVISED THAT THE PART NEEDED WAS ON BACK ORDER AND THEY WERE NOT AWARE WHEN THE PART WOULD BECOME AVAILABLE FOR REPAIR. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS) AND 15V250000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE AND THE VEHICLE JERKED WHEN THE BRAKE PEDAL WAS ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

ON A COOL RAINY EVENING IN OCONOMOWOC, WI, THE INSIDE OF THE WINDSHIELD BECAME COVERED WITH FILM THAT COULD NOT BE WIPED OFF WITH A CLOTH, A SQUEEGEE, OR A BLACKBOARD ERASER. VISIBILITY WAS MARGINAL ON A DARK ROAD, BUT WHEN FACING ONCOMING HEADLIGHTS, THE WINDSHIELD LIT UP AND COMPLETELY LOST ITS TRANSPARENCY. MULTIPLE TIMES, CRASHES WERE BARELY AVOIDED BY DEAD RECKONING OF THE CONTINUATION OF THE LANE LOCUS. SINCE THAT TIME WE HAVE PURCHASED RAINX COMPOUND FOR CLEANING INSIDE OF WINDSHIELD AND USED IT MULTIPLE TIMES, WITH SOME POSITIVE RESULTS, BUT STILL HAVE REMAINING STREAKS. EVENT MAY HAVE BEEN AGGRAVATED BY ENVIRONMENTAL CONDITIONS. DEFROSTER, EVEN WITH HIGH HEAT, COULD NOT ELIMINATE THE WINDSHIELD PROBLEM AT THE TIME...UPDATED 09/08/15 *BF UPDATED 10/14/2015*JS

ON 6/4/2015 AT 7AM I HAD JUST DROPPED MY SON OFF AT HIS DAYCARE FACILITY. WHILE TRYING TO PULL OUT OF FACILITY PARKING LOT AND ONTO THE MAIN ROAD, MY CAR COMPLETELY LOST POWER ALMOST CAUSING A HORRIFIC ACCIDENT WITH ONCOMING TRAFFIC ON A TWO WAY ROAD. AFTER THE HORRIBLE SCARE AND MANY PEOPLE HONKING AND ANGRY AT ME AS IF I HAD DONE IT PURPOSELY, I WAS ABLE TO MOSTLY PULL OVER ON THE SIDE ROAD. I TURNED OFF THE CAR AND THEN TURNED IT BACK ON AND I WAS ABLE TO MOVE THE CAR AGAIN BUT BY PUSHING GAS PEDAL ALL THE WAY DOWN AND GETTING PAST 2000RPM. EVERY TIME I CAME TO A STOP IT WAS THE SAME SCENARIO. SINCE THE DEALERSHIP WAS NOT YET OPEN, I MANAGED TO MAKE IT TO WORK AND CALLED THEM IMMEDIATELY AT 8 AM TO TELL THEM WHAT I HAD EXPERIENCED. INFORMED THEM OF THE POWER TRAIN FAULT MY CAR WAS GIVING ME AND ASKED IF THEY BELIEVED IT WAS SAFE TO DRIVE IT TO THE DEALER WHEN I GOT OFF OF WORK. THE SERVICE ADVISOR TOLD ME THAT I SHOULD BE FINE AND TO DROP OFF THE CAR AS SOON AS I GOT OFF. WHILE GETTING IN MY CAR THAT AFTERNOON, I NOTICED THAT IT GOT CONSIDERABLY WORSE. MY CAR STARTED BUCKING FORCEFULLY WHEN COMING TO A STOP AND AT THIS POINT THE CHECK ENGINE LIGHT ALSO CAME ON. I HAVE ONLY HAD THIS CAR FOR A LITTLE OVER YEAR AND IT HAS 25K MILES ON IT. THERE IS NO REASON TO BE EXPERIENCING SUCH TROUBLE WITH A BRAND NEW CAR. SLOWLY BUT SURELY I MADE IT TO THE DEALER AND ALMOST IMMEDIATELY THE TECHNICIAN KNEW THAT IT WAS THE TRANSMISSION. A FEW DAYS AT THE SHOP TURNED INTO A WEEK, THEN A WEE

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

THE WIPERS DO NOT CLEAR THE WINDSHIELD FAST ENOUGH. YOU CANNOT DRIVE THIS CAR IN A LIGHT/MODERATE RAIN. ONCE IT STARTS RAINING VISIBILITY BECOMES HORRIBLE AND ITS DANGEROUS TO DRIVE ANYWHERE. IF YOU GET CAUGHT IN A STORM ON THE HIGHWAY ALL YOU CAN DO IS PULL OVER. THIS MUST BE A FORD ISSUE BECAUSE MY 2012 MUSTANG WAS THE SAME EXACT WAY, AND OUR 2012 ESCAPE HAS THE SAME PROBLEM.

EXPERIENCED LOSS OF VISIBILITY IN MODERATE TO HEAVY RAIN. WINDSHIELD WIPERS SMEAR WHEN IN USE, CYCLE TOO SLOWLY TO REMOVE WATER. RAIN SEEMS TO SETTLE ON WINDSHIELD AND THE WATER SPREADS AS RAINDROPS MAKE CONTACT WITH THE WINDSHIELD.

AFTER FILL UP SLOW IN PARKING LOT HEAR WHAT SOUNDS LIKE A BAD WHEEL BEARING FROM R REAR. CHECKED OUT OTHER COMPLAINTS FOUND FORD WILL REPLACE SOME MORE EXPENSIVE MODEL FUEL TANKS NOT MINE.WAS TOLD TO LIVE WITH IT . THERE IS A SERVICE BULLETIN FROM FORD SAME YEAR AS MINE . I HAVE A BASE MODEL SO I DON'T QUALIFY . IT'S TRUE IT'S A BRAND NEW CAR! $23,000 IT COST ME .

COMPLETE FAILURE OF THE WIPER SYSTEM, WIPERS DOESN'T OPERATE WHEN ACTIVATED BY THE SWITCH. SEEMS LIKE THE MOTOR THAT TURN THEM DOESN'T HAVE POWER TO TURN, SOMETIMES THE PASSENGER SIDE WIPER MOVES UNTIL THE FINAL UPWARD POSITION AND GET STUCK, NOT RETRACTING FOR ANOTHER MOVEMENT UNTIL IT HAS BEEN MANUALLY RETURNED TO THE INITIAL POSITION. VERY DANGEROUS, HAD TO STOP THE CAR IMMEDIATELY AND COULD NOT EVEN SEE THE ROAD SIDE! JUST DIDN'T CRASHED THE CAR BECAUSE I WAS LUCKY!

TL* THE CONTACT OWNS A 2014 FORD FUSION. AFTER PARKING THE VEHICLE, IT CAUGHT ON FIRE WITHOUT WARNING. THE CONTACT NOTICED FLAMES AND SMOKE AFTER THE DOOR WAS OPENED. THE SEAT WAS BURNED. THE FIRE EXTINGUISHED ON ITS OWN. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FIRE WAS DUE TO AN OUTSIDE SOURCE; HOWEVER, THE POLICE REPORT AND INSURANCE COMPANY DIAGNOSED THAT THE FAILURE WAS CAUSED BY FAULTY WIRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 141,000.

I LEASED MY SE FUSION OCT 2014 .. ABOUT 6 MONTHS LATER I NOTICED THAT ALL OF MY INSIDE ELECTRONIS WOULD FAIL. I WOULD LOSE RADIO, AIR, HEAT, SEAT POWER, WINDOWS, DOOR LOCKS, ONLY THINGS THAT WOULD WORK WERE ENGINE, HEADLIGHTS, AND WINDSHEILD WIPERS. THE CAR WAS TAKEN INTO FORD AND THEY SAW THE DIAGNOSTIC CODE AND CALLED MANUFACTURER TO SEE HOW TO FIX. ABOUT 4 MONTHS LATER IT HAPPENED AGAIN. THIS TIME FORD HAD MY CAR FOR A WEEK AND REPLACED WIRES AND FUSES AND WE FELT THIS TIME IS WAS FIXED AND WOULDN'T HAVE ANYMORE ISSUES. WELL TODAY MAY 22ND ON MY 25 MINUTE DRIVE INTO WORK IT HAPPENED AS I GOT ONTO HIGHWAY, ABOUT 10 MINUTES LATER RESET. BEFORE I COULD EVEN GET INTO WORK IT WENT OUT AGAIN THIS TIME TOOK ABOUT 20 MINUTES TO RESET AND IN THAT TIME WAS LATE TO WORK BECAUSE MY WINDOW WAS DOWN AND COULD NOT LEAVE IT THAT WAY. MY CAR WAS NOTHING BUT A HEADACHE FOR FORD THE LAST TIME THEY HAD IT AND AS THEY HAVE TRIED TO FIX IT WE ARE STILL EXPERIENCING ISSUES AS I AM NOW AWAITING TO HEAR WHAT WILL BE DONE WITH IT NOW. MY BIGGEST CONCERN IS IF AND WHEN I LOOSE POWER TO EVEN MY ENGINE AS I AM ON THE HIGHWAY HEADING TO OR HOME FROM WORK.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT MENTIONED THAT THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE WARNING LAMP FLASHED INDICATING A POWER STEERING FAILURE AND THE WARNING LAMP FLASHED TO SERVICE THE ADVANCE TRACK. UPON RESTARTING THE VEHICLE, THERE WAS A TOTAL LOSS OF POWER STEERING. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED THE COMPUTER MODULE FOR THE POWER STEERING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,064.

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING AT 15 MPH, THE FRONT DRIVER SIDE DOOR INDEPENDENTLY OPENED. AS A RESULT, THE CONTACT'S DOOR SLAMMED INTO THE DRIVER SIDE DOOR OF ANOTHER VEHICLE. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE QUARTER PANEL ON THE OUTER PART OF THE DOOR AND THE FRONT DRIVER SIDE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO A DEALER WHO CONFIRMED THAT THE QUARTER PANEL AND ALL THE LATCHES ON ALL THE DOORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

WIPERS ON THIS CAR ARE TERRIBLE LIGHT RAIN CAUSES POOR VISIBILITY I HAVE HAD TO PULL OVER IN MODERATE RAIN SOMETHING I HAVE NEVER HAD TO DO IN ANY OTHER CAR THIS IS AN ACCIDENT WAITING TO HAPPEN I HAVE SEEN PLENTY OF COMPLAINTS HERE ON THIS SUBJECT AND STILL NO FIX EVEN DEALER RECOGNIZED THERE IS A PROBLEM AND STILL THEY CAN DO NOTHING SOMEONE PLEASE LOOK INTO THIS PROBLME... MAYBE WE HAVE TO WAIT TILL THERE ARE ACTUAL INJURIES WHEN THEY FINALLY DO SOMETHING ABOUT THIS... *TR

PULLING INTO PARKING SPACE, ALMOST STOPPED, AND CAR LUNGED FORWARD. JUMPING CURB. LUCKILY, NO ONE WAS INJURED BUT DID DAMAGE CAR. TWO DAYS LATER, THE SAME THING HAPPENED. FORD HAD THE CAR FOR A WHOLE WEEK AND SAID THEY COULDN'T FIND A THING WRONG WITH IT. THE BODY IS NOW REPAIRED BUT I AM LEERY OF DRIVING IT. THE CONSUMER STATED ON JUNE 22, 2015, THE VEHICLE STALLED. THE CONSUMER RETURNED TO THE VEHICLE. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 08/10/15*JB

I HAVE A 2014 FORD FUSION THAT COMES WITH CONTINENTAL TIRES. IN THE 14 MONTHS I HAVE OWNED THE CAR , I HAVE HAD 2 TIRES BLOW OUT. PRIOR TO THIS CAR I NEVER HAD A FLAT TIRE, NOW I'VE HAD 2 . THE FIRST BLOWOUT WAS AT 1000 MILES AND THE SECOND TIRE BLEW OUT AT 8000 MILES. BOTH HAPPENED ON ROADS WHERE ALL THE OTHER CARS DROVE BY WITHOUT ISSUE. THERE ARE COMPLAINTS ALL OVER THE INTERNET ABOUT HOW EASILY CONTINENTAL TIRES BLOW OUT. THIS IS A SERIOUS SAFETY RISK AND ALSO THE TIRES WERE ALMOST $300 EACH TO REPLACE. BOTH FORD AND CONTINENTAL SHOULD TAKE RESPONSIBILITY FOR THIS FAULTY PRODUCT AND ADDRESS THE SAFETY ISSUE BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. ALSO THE TIRE WRENCH THAT COMES WITH THE CAR BENT WHILE TAKING THE LUGS OFF, FORD REPLACED IT ONCE, THE REPLACEMENT ONE ALSO BENT WHILE CHANGING THE SECOND BLOWN TIRE. *TR

ON FRIDAY MARCH 27 2015 I WAS DRIVING DOWN THE ROAD AND I LOST ALL CONTROL OVER MY CAR STEERING. I WAS ABLE TO PULL MY CAR TO A SAFE LOCATION AND COME TO A COMPLETE STOP. IT WAS ME AND MY SON IN THE CAR AT THE TIME THIS ALL HAPPEN. IF I WOULD HAVE BEEN GOING FASTER THAN WHAT I WAS IT COULD HAVE CAUSED ME TO WRECK. I CALLED THE DEALER SHIP WHEN I GOT THE CAR STOPPED. THEY INSTRUCTED ME TO CALL THE WRECKER SERVICE THAT THEY HANDLE SO I DID. ONCE THEY GOT THE CAR THERE THEY LOOKED AT IT THE NEXT BUSINESS DAY WITCH WAS MONDAY THE 30TH THEY CAME TO A CONCLUSION THAT THE CARS NETWORK HAD SHUT COMPLETELY DOWN ON ME WHILE I WAS DRIVING . THEY ARE STILL NOT SURE WHY IT DID THAT. MY CAR IS STILL IN THE SHOP HOWEVER FORD MOTOR COMPANY GAVE ME A RENTAL CAR UNTIL NEXT TUESDAY APRIL 7TH 2015 AT THERE EXPENSE. THIS IS NOT THE FIRST TIME I HAVE A PROBLEM WITH THE CAR HAVING A COMPUTER PROBLEM . I HAVE ASKED FORD MOTOR COMPANY TO BUY THE CAR BACK AND THEY WILL NOT BC ITS NOT A TRANSMISSION ISSUE. AND I CAN NOT TRADE IT IN DUE TO THE AMT OWED ON IT. SO THEY HAVE INSTRUCTED ME TO CONTACT MY BBB OF MY STATE TO FILE THE LEMON LAW SO I HAVE DONE THAT AND THE BBB HAS GIVEN ME A NUMBER TO REACH YALL BUT IM DOING IT ON UR WEBSITE INSTEAD. I FEEL THE FORD MOTOR COMPANY SHOULD TAKE ALL INTO CONSIDERATION AS WELL AS ME AND MY FAMILY SAFETY INTO CONSIDERATION AND BUY BACK THE CAR . *TR

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, EXHAUST FUMES EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM BECAME ABNORMALLY DIM CAUSING THE VISIBILITY TO BECOME POOR FROM A DISTANCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. UPDATED 04/07/15*LJ UPDATED 11/3/2015*JS

DRIVING DOWN THE ROAD AROUND 35-40 MPH COMING UP TO A LIGHT, THE VEHICLE STARTED TO ACCELERATE BY ITSELF, HAD TO HIT THE BRAKES, THANKFULLY IT STOPPED. MY WIFE WAS DRIVING AND WAS NOT USING CRUISE CONTROL. THE WEATHER OUTSIDE WAS COLD. THIS IS THE FIRST TIME THIS HAS HAPPENED. I HOPE IT IS THE LAST. THIS IS A FORD FUSION HYBRID WITH THE 2.0 L ENGINE. BEING A HYBRID THERE IS NO SPARE TIRE. THEY HAVE RUN FLAT TIRES. IF YOU GET A FLAT TIRE LATE AT NIGHT AND CELL PHONE SERVICE IS BAD YOU ARE IN TROUBLE. I HOPE THIS NEVER HAPPENS TO SOMEONE. *TR

I AVOIDED ANOTHER VEHICLE THAT CUT ME OFF ON THE EXPRESSWAY BY HONKING THE HORN, SLAMMING ON THE BRAKES AND QUICKLY CHANGING LANES. AS SOON AS I MANEUVERED INTO AN EMPTY LANE, MY VEHICLES INSTRUMENT PANEL WENT DARK, THE HORN STOPPED SOUNDING, ALL GAUGES WENT TO ZERO AND THE CAR LOST ALL ELECTRIC POWER (INCLUDING STEERING ASSIST) AND THE ENGINE STUMBLED. AFTER A SECOND OR TWO EVERYTHING ON THE INSTRUMENT PANEL RESET. ONCE EVERYTHING CAME BACK ON, THE ENGINE WAS ON A REDUCED POWER MODE AND PUSHING THE ACCELERATOR TO THE FLOOR DID NOT MAKE THE CAR ACCELERATE. WITH THE VEHICLE RAPIDLY LOOSING SPEED, I WAS ABLE TO STEER THE VEHICLE INTO THE SHOULDER OF THE EXPRESSWAY. I SHIFTED THE VEHICLE INTO NEUTRAL AND TURNED THE CAR OFF BY MOVING THE KEY TO "ACCESSORY" AND THEN RESTARTED THE VEHICLE. ONCE RESTARTED, I SHIFTED BACK INTO DRIVE AND DEPRESSED THE ACCELERATOR. THE CAR ACCELERATED NORMALLY AND ALL ELECTRONIC FUNCTIONS WERE WORKING. THE INSTRUMENT PANEL DISPLAYED EVERYTHING NORMALLY. THERE WAS NO "CHECK ENGINE" OR OTHER WARNING LIGHTS ILLUMINATED AND NO WARNING MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL SCREEN. I DROVE MY CAR ANOTHER 6 MILES TO THE DEALERSHIP WITH NO FURTHER ISSUES. *TR

MY DAUGHTERS CAR WAS PARKED APPROX. 12-14 HOURS BEFORE SHE WENT TO USE IT AGAIN. SHE TRIED TO REMOTE START IT BUT THE ENGINE SHOOK VIOLENTLY AND SHUT OFF SAYING IT WASN'T IN PARK. SHE TURNED REMOTE OFF & TRIED TO START IT BY KEY. SAME THING HAPPENED. TOOK EMERGENCY BREAK OFF & TRIED AGAIN, IT IMMEDIATELY WENT BACKWARDS ABOUT 2 FT., DID THE SAME THING & SHUT OFF, SAYING NOT IN PARK. I CHECKED ONLINE FOR HELP & SAW THAT A RECALL IS IN PROGRESS STARTING 1-5-15 FOR THIS. CALLED ROADSIDE ASSISTANCE & HAD IT TOWED TO A DEALER. SHE IS 700 MILES FROM HOME, SUPPOSED TO START A NEW JOB, HAD THE CAR FOR 4 MONTHS AND IT ONLY HAS 2300 MILES ON IT. I AM VERY DISAPPOINTED WITH THE LACK OF SAFETY IN THIS BRAND NEW CAR AND MUCH MORE UNCOMFORTABLE THAT IT HAPPENED SO FAR FROM HOME. OF COURSE IT HAPPENED ON SATURDAY, AFTER HOURS. THIS IS A BRAND NEW CAR. WHO'D THINK IT WOULDN'T BE DEPENDABLE?. ALWAYS BEEN A FORD FAN, BUT I HAD A HUGE ISSUE NOT TO LONG AGO AS WELL!!! DON'T KNOW WHAT'S GOING ON . *TR

WAS DRIVING CAR IN THE PARKING LOT LEAVING WORK AND WAS UNABLE TO TURN THE STEERING WHEEL. STEERING WHEEL HAD LOCKED UP ON IT, I STRUGGLED TO TURN THE WHEEL AND IT WOULDN'T TURN. ENDED UP CRASHING INTO A CONCRETE LIGHT POLE. WAS ONLY GOING ABOUT 15 MPH AND NO AIRBAGS DEPLOYED. HIT MY HEAD ON THE STEERING WHEEL AND KNEE INTO THE DASH. HAD TO GO TO THE HOSPITAL BY AMBULANCE. ALSO, THE WEEK PRIOR, MY LOW TIRE INDICATOR LIGHT KEPT COMING ON AND EVERY TIME I WOULD CHECK THE TIRE PRESSURE IT WAS FINE. *TR

THE DRIVER SIDE WIPER BLADE IN CONTINUOUS MODE TRAVELS FROM THE 0 DEGREE POSITION TO 90 DEGREES (VERTICAL) BUT ONLY BACK TO 20-30 DEGREES BEFORE RETURNING TO THE 90 DEGREE POSITION. NOT ONLY DOE THE BLADE NOT CLEAR THE ENTIRE WINDSHIELD IN FRONT OF THE DRIVER, BUT REMAINS IN THE FIELD OF VISION BLOCKING THE VIEW OF ONCOMING TRAFFIC. I TOOK THE CAR BACK TO THE DEALER WHO INFORMED ME THAT ALL FUSIONS HAVE THE SAME WIPER DEFECT. I FILED A COMPLAINT WITH FORD CUSTOMER CARE (SEE BELOW). THEIR RESPONSE WAS NEGATIVE. SUBJECT: RE: FORD MOTOR COMPANY [XXX] WHAT IS YOUR VEHICLE SALES OR SERVICE ISSUE?:MY NEW 2014 FUSION DRIVER SIDE WIPER DOES NOT CLEAR THE ENTIRE WINDSHIELD ON CONTINUOUS MODE. I WENT TO THE DEALER FOR WARRANTY REPAIR BUT THEY STATED THAT ALL FUSION WIPERS HAVE THE SAME DEFECT. WE CHECKED SEVERAL FUSIONS ON THEIR LOT AND ALL WIPERS TRAVEL FROM 90 DEGREES TO BETWEEN 20-30 DEGREES, NOT 0-5 DEGREES AS IN THE INTERMITTENT MODE, AND AT THE LOWER END, THE WIPER BLADE REMAINS IN THE FIELD OF VISION OBSTRUCTING THE VIEW OF ONCOMING TRAFFIC. I HAVE NEVER HAD A CAR OR EVEN HEARD ABOUT ANY VEHICLE THAT DOES NOT CLEAR THE ENTIRE DRIVER'S WINDSHIELD VIEWING AREA. THIS IS A VERY SERIOUS SAFETY DEFECT THAT NEEDS TO BE ADDRESSED BY FORD'S ENGINEERS. I HOPE TO HEAR FROM THEM SOON CONCERNING A FIX BEFORE ANYONE HAS AN ACCIDENT DUE TO LIMITED VISIBILITY DURING RAIN STORMS. WHAT ACTION HAS YOUR DEALER TAKEN TO ADDRESS THE ISSUE?:CASE #[XXX] DEALER CLAIMS THIS IS A DESIGN FLAW. [XXX] THE DI

REAR WINDSHIELD SHATTERED FOR NO REASON. I OPENED MY DRIVER DOOR TO START THE VEHICLE AND THEN CLOSED THE DOOR AND MY BACK WINDOW SHATTERED. *TR

IN NEW 2014 FUSION WITH 1500 MILES, IT HAS LEFT ME STRANDED THREE TIMES WITH A DEAD BATTERY. THIS MEANS YOU HAVE TO REMOVE THE DOOR HANDLE TO ENTER THE CAR. YOU ALSO CANNOT MOVE THE CAR OUT OF THE GARAGE BECAUSE THE TRANSMISSION IS LOCKED IN PARK. YOU CANNOT OPEN ANY DOOR EXCEPT THE DRIVERS DOOR AND YOU MUST TAKE APART THE CENTER CONSOLE TO DIS-ENGAGE THE TRANSMISSION LOCK. YOU CANNOT OPEN THE TRUNK. HAD PROBLEM TO THE DEALER 3 TIMES WITH TWO NEW BATTERIES AND NO SOLUTION. DEALER SAYS THERE IS NO MORE THAN A 10 MILLIAMP DRAW WHEN THE VEHICLE IS NOT OPERATING. OWNER'S MANUAL STATES THE "AUTOLAMP" SYSTEM SHUT DOWN ALL POWER AFTER TIME PERIOD FOLLOWING IGNITION SWITCH OFF IS OBVIOUSLY NOT WORKING. *TR

WIPER SPEED IS TERRIBLE! THIS HAS BEEN AN ISSUE FROM THE FIRST TIME IT RAINED AFTER PURCHASE. THE HIGHEST SPEED IS TOO SLOW. REGARDLESS IF I AM DRIVING AT A HIGH SPEED OR LOW SPEED, THE WIPERS DO NOT CLEAR THE WINDSHIELD FAST ENOUGH, RESULTING IN EXTREMELY POOR VISIBILITY. A WEEK AFTER PURCHASE I REPLACED THE WIPERS WITH EXPENSIVE BLADES. NO LUCK. HAVE USED RAIN-X MANY TIMES. NO LUCK. THE PROBLEM IS IN THE SPEED OF THE WIPER ARM. HOPEFULLY THIS IS RECALLED SOON BECAUSE I KNOW THAT I MYSELF HAVE ALMOST GOTTEN IN AMAN ACCIDENT DUE TO THIS ISSUE. NOW I ACTUALLY PULL OFF THE ROAD AND STOP DRIVING, EVEN IN MODERATE RAIN FALL. *TR

FRIDAY, NOVEMBER 14, 2014, I WAS GOING BETWEEN 25 AND 35 MILES PER HOUR WHEN I SIDE SWIPED A CURB ON THE DRIVER'S SIDE. THE CONTROL ARM ON THE FRONT DRIVERS? SIDE BROKE INTO. THERE WAS A ABOUT A SIX (6) INCH ABRASION ON THE FRONT LEFT WHEEL EDGE AND THE TIRE AT FIRST GLANCE APPEARED UNDAMAGED. MY THOUGHT IS THAT THERE WAS A FLAW IN THE MANUFACTURE OF THE CONTROL ARM. THE CAR IS CURRENTLY AT FORD OF VENTURA, 3440 EAST MAIN STREET, VENTURA, CA. *TR

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING DURING INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED TO WIPE FAST ENOUGH TO REMOVE RAIN FROM THE WINDSHIELD, DESPITE IF IT WERE MODERATE OR HEAVY RAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHO ACKNOWLEDGED THE ISSUE, BUT INDICATED THAT THE WIPERS WERE OPERATING NORMALLY. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,000.