Page 25 of 27 · complaints 1,201–1,250 of 1,334

2014 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Tires
Filed Sep 9, 2016FL

GOODYEAR DOT MMFUJNR33815 GOODYEAR TIRE MTS/235/45R18 94V. SECOND TIRE I HAD TO REPLACE ON NEW FORD FUSION (NITROGEN). 1ST THE WHOLE SIDEWALL COMPLETELY SEPERATED FROM TIRE. SERVICE DEPT. AT FORD SAID THEY HAVE NEVER SEEN THAT HAPPEN BEFORE. SAID IT WAS A DEFECTIVE TIRE. NOW I HAVE A GOLF BALL SIZE LUMP ON MY SIDEWALL OF THE TIRE. NO APPARENT REASON. IT IS TIME FOR GOODYEAR TO BE INVESTIGATED & REIMBURSE CONSUMERS. SOMEONE IS GOING TO DIE. I FOUND THE DEFECT BEFORE ANY BLOWOUT OR ACCIDENT.

Air BagsCrash3 injured
Filed Sep 9, 20161 milesMO

"TAKATA RECALL" CONTROL MODULE DID NOT DETECT CAR THAT RAN INTO ME,WHEN THE AIRBAGS DEPLOYED IT SMASHING GLASS DEEP INTO MY EYELID AND FOREHEAD THAT SURGEONS DID NOT GET ALL OF THE GLASS OUT OF MY FACE DUE TO THE AIRBAG SMASHING IT SO DEEP INTO MY FACE.IN MOTION ON THE CITY STREETS

Structure › Body
Filed Sep 8, 201668,000 milesFL

PASSENGER FRONT AND REAR DOOR LATCHES HAVE FAILED WITHIN DAYS OF EACH OTHER. BOTH OR THE DOORS, AT DIFFERENT TIMES, FLEW OPEN WHILE DRIVING THE CAR WITHOUT NOTIFICATION OR WARNING. DOORS WILL NOT LATCH AT ALL NOW. THERE HAS BEEN A RECALL FOR THIS FAILURE BUT IT DOES NOT INCLUDE MY VIN...

Unknown or Other
Filed Sep 7, 201634,000 milesAL

THE CAR STALLS OUT ,LIKE IT WANTS TO STOP WHEN YOU ARE TAKING OFF AND STALLS WHEN YOU ARE TRYING TO GO UP HILLS SMALL HILLS ,.I FEEL LIKE MY GRANDDAUGHTER IS IN GREAT DANGER.THIS HAS BEEN GOING ON SINCE SHE BOUGHT IT .WE TAKE IT TO DEALER THEY SAY IT IS THE WAY SHE DRIVES.I AM 68 I AM A GREAT DRIVER I GOT IN IT TODAY TO GO TO STORE PARKED IT IT IS SO BAD.IT WAS SHACKING SO BAD .

Air BagsCrash4 injured
Filed Sep 6, 2016MO

TAKATA RECALL THE 2014 FORD FUSION SE RENTAL CAR I WAS DRIVING ON 1/14/2015 WHILE DRIVING SOUTHBOUND ON HALL STREET WITH CROSS STREET OF GRIMBLIN ROAD IN ST. LOUIS MO. I WAS STRUCK BY ANOTHER DRIVER TRAVELING NORTHBOUND WHO MADE A U-TURN AND WHEN THE AIR BAG DEPLOYED AND EXPLODED CAUSING SHARDS OF GLASS AND OTHER FOREIGN MATTER TO BE EMBEDDED IN MULTIPLE LOCATIONS ON THE LEFT SIDE OF MY FACE, FOREHEAD, EYE. ALONG WITH EYELID LACERATION THAT REQUIRED STITCHES WITH GLASS STILL IN MY EYE. ALONG WITH DISFIGUREMENT WHERE MY EYE WAS STITCHED. DARK MARKS AND SCARS ON MY FACE AND EYE.

Seat Belts
Filed Aug 29, 201645,000 milesAR

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE MIDDLE SEAT BELT IN THE REAR SEAT WAS LOCKED AND WOULD NOT PULL OUT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT WAS LOCKED AND NEEDED TO BE UNLOCKED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

Electrical System
Filed Aug 25, 201621,000 milesVA

AT THE END OF JULY WHILE DRIVING THE VEHICLE THE ENTIRE CLIMATE CONTROL SYSTEM SHUT DOWN AND THE DISPLAY READ "TEMPORARILY LOST COMMUNICATION WITH THE CLIMATE SYSTEM. I WAS DRIVING ON 45 MPH ROADS AND HAD JUST PULLED UP TO A RED LIGHT. THE CAR WAS STILL RUNNING WITH THE RADIO ON BUT I WAS UNABLE TO ADJUST THE VOLUME UP OR DOWN OR TURN THE RADIO OFF. THE A/C HAD SHUT OFF ALONG WITH THE FAN AND NONE OF THE BUTTONS WORKED. ALSO COULD NOT ROLL DOWN THE POWER WINDOWS FROM THE DIVERS SEAT, ALL THE BUTTONS AND SCREEN WERE FROZEN. TURNED THE CAR ON AND OFF MULTIPLE TIMES OVER THE NEXT 24HRS BUT SYSTEM WOULD NOT RE-SET. THE FOLLOWING DAY THE SYSTEM RE-SET WHEN I STARTED THE CAR. TOOK THE CAR TO THE DEALERSHIP AND THEY COULD NOT FIND ANY TROUBLE CODES. CALLED FORD MOTOR CO. AND THEY SAID THAT THEY HAD NEVER ENCOUNTERED THIS PROBLEM AND COULD OFFER NO ASSISTANCE IF NO TROUBLE CODE WAS FOUND EVEN THOUGH THE CAR IS STILL UNDER THE WARRANTY PERIOD. NOT HAVING A/C, HEAT, OR THE DEFROSTER I BELIEVE COULD PLACE ME OR MY FAMILY IN A VERY DIFFICULT IF NOT DANGEROUS SITUATION. THIS IS THE SECOND TIME I HAVE EXPERIENCED THIS PROBLEM. PLEASE LET ME KNOW IF ANYONE ELSE HAS REPORTED A SIMILAR ISSUE.

Unknown or Other
Filed Aug 8, 201678,498 milesTX

DOOR LATCH NOT WORKING. OPENED PASSENGER DOOR TO PUT PURCHASE IN FLOOR BOARD AND DOOR WOULD NOT SECURE. I HAD TO TIE THE DOOR SHUT TO RETURN TO MY PROPERTY. TOOK THE VEHICLE IN TO FORD DEALERSHIP AND WAS INFORMED OF NO RECALL. PAID FOR REPAIRS AND ONE WEEK AFTER REPAIRS FORD ISSUES A RECALL FOR DOOR LATCHES THE SAME ISSUE I TOOK THE VEHICLE. CALLED DEALERSHIP AND FORD SERVICE AND AM INFORMED NO RECALL ISSUED FOR MY VIN NUMBER.

Power Train
Filed Aug 4, 2016AL

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS SLOW TO ACCELERATE AND ALSO STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND DIAGNOSTIC TESTING. THE CONTACT WAS UNCERTAIN OF THE SPECIFIC REPAIR SOLUTION THAT WAS PROVIDED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION, DIAGNOSTIC TESTING, AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Visibility/Wiper
Filed Jul 26, 2016TX

THE WINDSHIELD WIPERS ARE NOT FAST ENOUGH TO CLEAR THE WINDSHIELD AT THE HIGHEST SETTING IN MODERATE/HEAVY RAIN EVENTS. DUE TO THE INEFFECTIVENESS OF THE WINDSHIELD WIPERS, VISIBILITY BECOMES HORRIBLE. THE WINDSHIELD WIPERS ARE INEFFECTIVE IN SPEEDS EXCEEDING 25 MPH. SLOWING DOWN TO THIS SPEED IN TRAFFIC ON THE HIGHWAY IS VERY DANGEROUS.

Steering
Filed Jul 19, 201654,000 milesCA

WHEN MY SON WAS DRIVING THE VEHICLE THE STEERING ASSIST INDICATOR LIGHT CAME ON WITHOUT NOTICE AT WHICH TIME HE WAS UNABLE TO EASILY STEER THE CAR. HE MANAGED TO GET THE CAR INTO A NEARBY PARKING LOT WHERE WE HAD THE CAR TOWED TO A FORD DEALERSHIP SERVICE CENTER. THE DEALER INDICATED THAT THE STEER GEAR FAILED AND WOULD NEED TO BE REPLACED. EVEN THOUGH THERE A REGIONAL CUSTOMER SATISFACTION NO 15R01, FOR THE REPLACEMENT OF THIS GEAR, MY REPAIRS WOULD NOT BE COVERED UNDER THIS PROGRAM BECAUSE THE GEAR DIDN'T FAIL AS A RESULT OF FAULT BOLTS. I CONTACTED FORD MOTOR COMPANY AND AND EXPERIENCED GREAT CUSTOMER SERVICE IN DEALING WITH THE PROBLEM, AT WHICH TIME I WAS TRANSFERED TO TJ BREWER (THOMAS), THE GENERAL MANAGER FOR THE WEST MARKET. I NEVER SPOKE WITH TJ AS SOMEONE NAMED MARK ANSWERED AND INDICATED THAT HE WOULD BE HAPPY TO GET THINGS STARTED FOR ME AND PASS IT ALONG TO TJ. MARK WAS RUDE AND BELITTLING. HE ACTED LIKE I WAS TRYING TO GET A FREE HANDOUT AND TOLD ME THAT MY REQUEST FOR REPAIR FOR THE KNOWN STEER GEAR FAILURE HAS BEEN DENIED. I ASKED TO SPEAK WITH TJ AND MARK SAID THAT HE HAD ALL OF THE AUTHORITY TO APPROVE OR DENY MY REQUEST AND THAT NO EFFORT OF MY OWN WOULD OVER-RIDE HIS DECISION. I ASKED HIM IF THERE WAS ANY MANAGER THAT I COULD SPEAK WITH AND HE TOLD ME THAT THEY WERE ALL BUSY AND HE WOULD HAVE THEM CALL ME BACK. I HAVE NOT HEARD FROM MARK, TJ OR HIS MANAGER YET. I FOLLOWED UP WITH A CALL INTO FORD MOTOR COMPANY AGAIN, WHERE I MY SITUATION WAS HANDLED EXPER

Electronic Stability Control (esc)
Filed Jul 16, 201680,940 milesOK

VEHICLE STATIONARY, ENGINE IDLING WHEN "POWER STEERING ASSIST" FAILURE MESSAGE APPEARS, WITH SUBSEQUENT LOSS OF POWER STEERING. THIS HAS HAPPENED TWICE WITHIN 3 DAY, SEPARATE OCCASIONS, AFTER DRIVING ON INTERSTATE FOR APPROX. 1 HR, SAME SETTING. FORD DEALERSHIP WAS INFORMED ABOUT IT ON THE FIRST OCCASION DURING A SCHEDULED 80,000 MILE MAINTENANCE, HOWEVER THEY STATED VEHICLE WAS OK, AND READY TO DRIVE. MILEAGE AT THE TIME OF FIRST INCIDENT WAS APPROX. 80,947. ARRIVAL MILEAGE AT FORD DEALERSHIP WAS 81,043. ON 7/13/16

Seat Belts
Filed Jul 14, 201628,000 milesFL

THE DRIVER SIDE SEAT BELT WILL RETRACT AND LOCK FOR NO REASON UNDER NORMAL DRIVING CONDITIONS. ATTEMPTS TO FIX THE PROBLEM WHILE DRIVING CONSISTS OF REMOVING THE SEAT BELT LETTING IT RETRACT ALL THE WAY UP THEN TRY TO BUCKLE IT BACK IN PLACE. THE LAST TIME ABOUT A WEEK AGO THE REMEDY DID NOT WORK, AND THE SEAT BELT REMAINED LOCK IN THE RETRACTED POSITION AND WOULD NOT RELEASE. THIS FORCED MY WIFE TO DRIVE HOME WITHOUT A SEAT BELT.

Steering
Filed Jul 5, 201656,000 milesNJ

SEVERAL TIMES MY POWER STEERING HAS SHUT OFF ON ME WHILE DRIVING ALMOST GETTING ME INTO AN ACCIDENT TWICE LUCKILY THIS HAD YET TO HAPPEN WHILE DRIVING ON THE HIGHWAY AS THAT COULD BE FATAL

Service Brakes
Filed Jul 5, 201652,000 milesMI

2014 FORD FUSION TITANIUM 2.0 TURBO 5/29/16 COMING OFF FREEWAY @ 70MPH WENT TO APPLY BRAKES AND PEDAL WAS HARD , UNABLE TO SLOW DOWN ON LOOP. I COULD HAVE CRASHED AND DIED DUE TO THIS FAILURE. FINALLY PUSHED PEDAL WITH A LOT OF EFFORT AND ABS KICKED IN TO SLOW ME DOWN BEFORE THE STOP SIGN. TOOK TO DEALER ON 5/30/16, DIAGNOSIS WAS VACUUM PUMP FAILURE, NEW PART WAS ORDERED. 7/5/16 GOT A CALL FROM DEALER SHOP MANAGER WHO BASICALLY SAID THE PART WOULD NOT BE COVERED UNDER WARRANTY BECAUSE THERE WERE METAL SHAVINGS IN THE MOTOR BEHIND WHERE THE PUMP SITS, CLAIMING DIRTY OIL CAUSED PREMATURE ENGINE WEAR. I WENT TO THE DEALERSHIP TO VIEW WHAT HE WAS TALKING ABOUT. I COULD TELL BY SPINNING THE PUMP THAT THE BEARINGS HAD FAILED, MORE THAN LIKELY DISINTEGRATED AND THE SHAVINGS WERE SITTING INSIDE MY ENGINE. THE MANAGER ASKED THE MECHANIC IF THAT WERE POSSIBLE AND HE REPLIED YES. HE SAID HE REPLACED 3 RECENTLY WITH THE SAME ISSUE METAL SHAVINGS BEHIND PUMP. MY CAR WAS ALSO IN FOR AN OIL CHANGE. THE MOST IRRITATING THING WAS BEING BLAMED FOR THE PROBLEM, HE STATED MY ENGINE WILL FAIL AND I SHOULD TRADE IT IN WHILE I WAS TALKING ON THE PHONE WITH HIM PRIOR TO GOING TO THE DEALERSHIP. I WAS BLAMED AND HE USED SCARE TACTICS TO TRY AND GET ME TO MAKE A PURCHASE. NEVER HAD THIS HAPPEN AT A FORD DEALER BEFORE. STILL WAITING FOR THE CALL SAYING MY CAR IS REPAIRED. THE MANGER AGREED TO REPLACE THE PUMP UNDER WARRANTY

Steering
Filed Jun 22, 201634,500 milesWI

STEERING WHEEL CAME LOSE. DICOVED DURING DRIVING. DEALER REMOVED AIRBAG AND APPLIED LOCK-TITE TO BUT IN STEERING COLUM AND RE-TOURQED.

Wheels
Filed Jun 18, 201622,500 milesNY

I BOUGHT A USED 2014 FORD FUSION IN THE SUMMER WITH NO DRIVING PROBLEMS,BUT WHEN I WAS DRIVING THE CAR IN THE WINTER THE FRONT END OF THE CAR SHOOK REALLY BAD AT SPEEDS OVER 35 TO 45 MILES MPR TOOK THE CAR TO FORD DEALER,THEY SAID THIS IS A PROBLEM THAT FORD KNOWS ABOUT WITH THE 19"WHEEL BUT THEY DO NOT TELL THE CUSTERMERS ABOUT IT WHEN SELLING THE CARS.SO WHEN WINTERS COMES AROUND AGAIN I HAVE TO BUY A DIFFERENT SET OF WHEELS TO BE ABLE TO DRIVE THE CAR SAFELY THIS UP COMING WINTER. THIS HAPPENS WHEN DRIVING ON THE CITY STREET AND GET REALLY BAD ON THE HIGHWAY.

Unknown or OtherFire
Filed Jun 9, 201631,000 milesKY

WHILE DRIVING I COULD SMELL WIRES BURNING I STOPPED THE CAR RAISED THE HOOD NOTHING FOUND GOT BACK IN THE CAR AND THE WIRES GOING TO THE REAR VIEW MIRROR WERE ON FIRE QUICKLY I GRABBED A GLOVE AND SMOTHERED IT OUT OR THE CAR WOULD HAVE BURNED.

Vehicle Speed ControlCrash
Filed Jun 6, 20163,700 milesMD

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS IDLING WITH THE BRAKE PEDAL DEPRESSED AT A STOP SIGN, THE ENGINE EXHIBITED A LOUD SOUND BEFORE INDEPENDENTLY ACCELERATING. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,700.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 3, 201667,000 milesAZ

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE LATCH ON THE FRONT PASSENGER SIDE DOOR FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES, LOCKS, LINKAGES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Unknown or Other
Filed May 25, 201648,000 milesFL

THE RIGHT SIDE REAR PASSENGER DOOR LATCH BROKE AND THE DOOR SWUNG OPEN WHILE DRIVING. I HAD TO TIE THE DOOR SHUT TO GET TO THE DEALER. THANKFULLY MY SON WAS SECURELY IN A CAR SEAT BECAUSE HE SITS NEXT TO THIS DOOR. DEALER STATES THAT MY SPECIFIC CAR IS NOT COVERED UNDER THE RECALL. I HAVE TO PAY $540 FOR THE LATCH.

Vehicle Speed ControlCrash
Filed May 23, 201631,000 milesMD

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE STOPPED AT A STOP SIGN, THE VEHICLE REVVED AND ACCELERATED FORWARD WITHOUT WARNING. THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE CONTACT TURNED OFF THE VEHICLE. THERE WAS NO BODY DAMAGE OR INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

Unknown or Other
Filed May 10, 2016250 milesTX

RIGHT REAR BLINDSPOT SENSOR WILL EITHER INDICATE A VEHICLE IS PRESENT WHEN THERE IS NONE OR FAIL TO INDICATE A VEHICLE IS PRESENT. THIS CREATES A SAFETY HAZARD BECAUSE THE WHOLE PURPOSE OF A BLINDSPOT SENSOR IS TO INDICATE THE PRESENCE OF A VEHICLE IN THE VISIBLE BLINDSPOT OF THE REAR VIEW MIRRORS. THIS PROBLEM HAS BEEN ONGOING SINCE TAKING VEHICLE DELIVERY IN JUNE OF 2014 AND HAS BEEN REPORTED TO THE DEALER ON 3 OCCASIONS WHEN VEHICLE WAS IN FOR ROUTINE SERVICE.

Unknown or Other
Filed May 8, 2016100 milesCA

I BELIEVE, USING THE NAVIGATION SYSTEM IN VOICE-INTERACTIVE MODE WHILE DRIVING, IS VERY HAZARDOUS. IT REQUIRES VOICE ANSWERS WHICH ARE DISPLAYED ON THE SCREEN. HENCE, TOO MUCH EYE CONTACT (THUS DIVERTING THE DRIVER'S EYES FROM THE ROAD) IN DETERMINING WHAT RESPONSES ARE RECOGNIZABLE AND ACCEPTABLE.

Wheels
Filed Apr 21, 201621,950 milesNY

2014 FORD FUSION CONTINENTAL CONTI PRO CONTACT TIRE BULGE IN SIDE WALL. PICTURES AVAILABLE OF TIRE AND RIM DOT # A318 47 RB. 235/40R19 BROUGHT VEHICLE TO DEALER BURDICK FORD CENTRAL SQUARE NY. AND CALLED FORD MOTOR COMPANY BOTH SAID THEY COULD DO NOTHING AND WANTED TO CHARGE FOR NEW TIRE. FORD CASE NUMBER CAS9298530.

Fuel/Propulsion System
Filed Mar 26, 201615,000 milesNY

GURGLING IN GAS TANK AREA AFTER GAS FILL UP CAN BE HEARD IN PASSENGER COMPARTMENT UNTIL TANK GAS LEVEL GOES DOWN BETWEEN 3/4 AND FULL. ONLY OCCURS WHEN GAS TANK IS FULL OR VERY NEAR FULL.

Unknown or Other
Filed Mar 22, 201619,910 milesNV

WE LIVE IN NV AND PURCHASED OUR 2014 FORD FUSION ON 2/29/16 (WAS CORPORATE FLEET VEHICLE WITH LESS THAN 20K MILEAGE AND STILL HAVE MFG. WARRANTY COVERAGE). WE ARE STARTING TO EXPERIENCE SOME WARM DAYS WHERE WE TURNED THE AIR CONDITIONER ON, AND WE HEAR A GURGLING SOUND (LIKE WATER IS RUNNING) WHILE DRIVING. TO AVOID A MAJOR ISSUE BEFORE IT GETS WARMER, I TOOK THE CAR TO THE FORD DEALER YESTERDAY (3/21) BUT DUE TO THEIR HAVING A BACKLOG, THEY WERE UNABLE TO ACTUALLY LOOK AT THE CAR YET THEY KEPT THE CAR ALL AFTERNOON. THEN THEY CALLED AND SAID THEY WOULD NEED TO KEEP IT TILL THE NEXT DAY. WE CHOSE TO GO GET THE CAR AND TAKE IT BACK TODAY (3/22). THE SERVICE MGR. CALLED THIS MORNING LETTING ME KNOW THAT THE "WATER RUNNING SOUND" IS NORMAL IN THE 2014 MODEL. THEN HE STATED WITH A CHUCKLE THE SOUND IS "LIKE LITTLE ROACHES RUNNING AROUND IN THE DASHBOARD" AND HIS SERVICE TECH FOUND DOCUMENTATION ISSUED BY FORD ENGINEERING CONFIRMING THIS SOUND IS NORMAL. MIND YOU THIS PERSON IS A PROFESSIONAL....HE MAKES A COMMENT AS THIS! I LET HIM KNOW WE HAD PREVIOUSLY OWNED A 2007 FORD FUSION AND NEVER HAD THIS ISSUE. HE HAD NOTHING TO SAY. I FIND HIS COMMENT SOMEWHAT COMICAL BUT VERY INSULTING; AND I ASKED HIM TO EMAIL ME THE DOCUMENTATION. IMMEDIATELY I CALLED THE SALESMAN AND HE IS GOING TO CHECK INTO THIS FURTHER AND GET BACK TO ME. MEANTIME I HAVE FOUND ZILCH ABOUT THE ISSUE.

Latches/Locks/Linkages › Doors › Latch
Filed Mar 21, 201647,000 milesAZ

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH WITHOUT WARNING. AS A RESULT, THE DOOR FAILED TO CLOSE COMPLETELY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

EngineFire
Filed Mar 17, 201683,327 milesGA

TL* THE CONTACT OWNED A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE IN PARK, THE CONTACT NOTICED SMOKE AND FIRE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR CENTER. THE CONTACT WAS UNSURE IF THE VEHICLE WAS DIAGNOSED BASED ON THE FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. IN ADDITION, THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS, SEAT BELTS) AND 15V246000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 83,327.

Unknown or Other
Filed Mar 11, 20167,037 milesCA

I PURCHASED THE FORD FOCUS IN JUNE OF 2014. I AM NOW 80 YEARS OLD AND THOUGHT THIS WOULD BE MY LAST CAR. SHORTLY AFTER PURCHASE IT BECAME OBVIOUS THAT THE TRANSMISSION WAS NOT WORKING PROPERLY. I EXPERIENCED STUTTERING ON ACCELERATION WHICH CAUSES AN UNSAFE CONDITION WHEN DRIVING THROUGH AN INTERSECTION. AT TIMES, THE TRANSMISSION WILL SLIP. VERY FRIGHTENING WHEN THIS HAPPENS IN THE MIDDLE OF AN INTERSECTION. THE TRANSMISSION ALSO CAUSES THE CAR TO LURCH FORWARD ON DECELERATION. NEITHER DOES IT HOLD PROPERLY ON A HILL, AND IT CAN ALSO MAKE A GRINDING SOUND IN THE LOWER GEARS ON TAKE OFF. THESE CONDITIONS PRESENT A SAFETY THREAT BECAUSE IT AFFECTS MY ABILITY TO CONTROL THE CAR ON ACCELERATION AND DECELERATION. FORD HAS KNOWN ABOUT THIS PROBLEM SINCE 2010 AND HAS TAKEN NO ACTION TO RECTIFY THE SITUATION. IT APPEARS IT WOULD BE INCUMBENT ON THE SELLING DEALERSHIP TO DISCLOSE THIS DEFECT ON PURCHASE. I WAS FINALLY INFORMED OF THE PROBLEM AT THE FIRST SERVICE WHEN I COMPLAINED. THIS IS PURE AND SIMPLE NON DISCLOSURE WHICH IS ILLEGAL IN SALES OF ANY KIND. I HAVE HAD MY CAR TO THE DEALERSHIP AT LEAST 5 TIMES COMPLAINING OF THE PROBLEM OF THIS PROBLEM AND EACH TIME THEY RUN SOME SOFTWARE WHICH USUALLY MAKES THE SITUATION WORSE OR CREATES AND ADDITIONAL PROBLEM. NOT ONLY IS THIS A SAFEY ISSUE, BUT IT HAS ALSO CREATED A LOSS OF VALUE FOR RESALE AND UNTOLD HOURS OF SITTING IN A SHOWROOM WHILE THE DEALERSHIP IS TRYING TO FIX WHAT CANNOT BE FIXED. I HAVE TRIED TO WORK WITH FORD CUSTOMER S

Engine
Filed Mar 6, 201627,600 milesNJ

I WAS DRIVING AROUND WHEN ON THREE SEPARATE OCCASIONS THE CAR LOST POWER TO THE ENGINE AND THERE WERE NO RPMS AND PRESSING GAS PEDAL DID NOT HELP. THE ONLY WAY TO GET THE POWER BACK IN THE ENGINE WAS TO PUT CAR IN NEUTRAL THEN BACK IN DRIVE AT WHICH POINT THE CAR STUTTERED BUT AT LEAST I REGAINED POWER TO ACCELERATOR. THIS WAS ESPECIALLY DANGEROUS AS IT HAPPENED WHILE DRIVING AT NORMAL SPEED AND THE CAR WAS NO LONGER IN MY CONTROL

Electronic Stability Control (esc)
Filed Mar 2, 201644,300 milesNY

I KEEP GETTING A SERIES OF WARNING INDICATORS; UP HILL ASSIST IS NOT AVAILABLE, SERVICE ADVANCE TRAK , NO POWER STEERING, NO TRACTION CONTROL, NO ABS, AND THE NO AIR BAG LIGHTS COME ON. THIS COMES ON WHILE DRIVING AT NORMAL, LOW SPEED ON REGULAR ROADS, WHEN TURNING AND ALSO AT HIGHER SPEEDS WHEN DRIVING ON EXPRESSWAYS. THIS IS DANGEROUS ESPECIALLY BECAUSE MY POWER STEERING DOES NOT WORK! THERE NEEDS TO BE A RECALL!

Steering
Filed Mar 2, 201690,000 milesCA

SUDDEN POWER STEERING LOSS WITHOUT ANY WARNING WHILE DRIVING IN A STRAIGHT LINE ON A HIGHWAY. ONLY WARNING WAS A MESSAGE SAYING POWER STEERING FAILURE PLEASE STOP SAFELY. LOST ALL ABILITY TO MANEUVER THE CAR SAFELY OR SAFELY TRANSITION OUT OF TRAFFIC. NEEDED EXCESSIVE STRENGTH TO ENABLE THE CAR TO TURN AND SAFELY EXIT ROADWAY.

Electrical System
Filed Feb 28, 2016AZ

MY 2014 FORD FUSION'S DOOR/WINDOW CONTROLS WILL STOP WORKING AND THE CLIMATE CONTROL WILL NOT WORK EITHER. IT OCCURS SPORADICALLY. I DO LIVE IN ARIZONA WHERE TEMPERATURES CAN GET EXCEEDINGLY HOT. I HAVE BROUGHT MY CAR INTO THE DEALERSHIP (AS EARLY AS THE 2ND/3RD DAY OF OWNERSHIP) SEVERAL TIMES WITHOUT ANY RESOLUTION. IT'S GOTTEN TO THE POINT THAT I PURCHASED A SPECIAL TOOL TO BREAK THE CAR WINDOW. THIS CAN CAUSE A DEATH. MY SON AND I WERE IN THIS PREDICAMENT WE COULDN'T DO ANYTHING WE STARTED TO SWEAT REALLY BAD AND GET RED. THANKFULLY I HAD WATER IN THE CAR. AFTER SEVERAL ATTEMPTS OF TURNING THE CAR OFF AND ON SEVERAL TIMES THE SYSTEM WOKE UP. I ROLLED THE WINDOWS DOWN AND PURCHASED THE WINDOW BREAKING TOOL. THIS HAS OCCURRED WHILE IN MOTION AND STATIONARY, ON CITY STREETS AND HIGHWAYS.

Electrical System
Filed Feb 24, 201625,800 milesCA

BATTERY WAS INITIALLY NOT TAKING A CHARGE, THEY SAID IT WAS A DEFECTIVE MODULE AND REPLACED BOTH THE MODULE AND THE REAR BACK UP CAMERA WHICH THEY SAID WAS DRAINING THE BATTERY. IN THIS CASE THEY HAD THE CAR FOR 2 1/2 WEEKS BEFORE RETURNING IT TO ME .. ABOUT 4 DAYS AFTER I GOT IT BACK THE CAR STARTED SHUDDERING DURING A REVERESE POSITION IN A PARKING LOT AND DIED.. IT STARTED RIGHT UP AGAIN.. THE NEXT DAY IT LOST ALL ACCELERATION AT A LOWER SPEED IN STOP AND GO TRAFFIC, ONCE AGAIN IT DIED BUT STARTED RIGHT UP AGAIN. IT DID THIS TWO MORE TIMES ONCE ON THE FREEWAY THE OTHER TIME DOWN THE STREET FROM MY HOME. FORD HAS HAD THE CAR FOR 5 DAYS (SINCE 2/19/2016) NOW AND SAYS THERE IS NO CODES OR HAVE BEEN ABLE TO DUPLICATE THE PROBLEM..

Engine
Filed Feb 16, 201637,000 milesCA

WETHER THE CAR IS COLD OR WARM, EVERYTIME I DRIVE, I GET A HARDSHIFT BETWEEN 2ND AND 3RD GEAR. ALSO WHEN I MAKE A STOP AND TRY TO ACCELERATE, THE CAR JERKS FROM ON THE 1ST GEAR. WHEN I'M GOING ON A DOWNHILL AND LET GO OF THE GAS PEDAL AND SLOWLY START BRAKING, THE WOULD GO FROM 2,000 RPM TO 5,000 RPM WHILE I HAVE MY FOOT ON THE BRAKE. WHEN I GO TO ANY GAS STATION I CAN'T LEAVE THE PUMP ON AUTO BECAUSE IT WOULD STOP PUMPING, SO I HAVE TO DO IT MANUALLY, IN ORDER TO GET A FULL TANK.

Air BagsCrash
Filed Feb 16, 201622,600 milesCA

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE COMING TO A COMPLETE STOP AT APPROXIMATELY 3 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,600.

Engine
Filed Feb 3, 201629,500 milesMA

I HAVE STARTED MY CAR AFTER BEING IN A STORE FOR ABOUT 20 MINUTES. THE CAR STARTED AND I PLACED IN REVERSE TO BACK OUT OF A SPACE AND THEN PLACED INTO DRIVE. WITHIN A YARD OR TWO THE CAR COMPLETELY STOPPED. IT THEN GAVE A MESSAGE TO PRESS BRAKE TO START. THIS HAS HAPPENED FIVE TIMES IN THE LAST FEW DAYS. THE DEALER SAID THEY CANNOT DO ANYTHING UNLESS THEY CAN EXPERIENCE THE PROBLEM. IF I START DRIVING THIS CAR AGAIN AND GET INTO AN ACCIDENT THEN FORD WILL BE AT FAULT BECAUSE THEY ARE AWARE OF THE ISSUE.

Electrical System
Filed Feb 3, 201648,000 milesIL

THE INFORMATION DISPLAY ON MY 2014 FORD FUSION BLACKED OUT WHILE I WAS DRIVING IN DECEMBER, 2015. THE WARRANTY HAD EXPIRED. THE CAR HAD APPROXIMATELY 48,000 MILES WHEN THIS OCCURRED. I TOOK IT TO THE SERVICE DEPARTMENT AT THE FORD DEALER WHERE I HAD BOUGHT THE CAR. I PAID $99.95 TO HAVE THE PROBLEM DIAGNOSED. I WAS TOLD THAT IT NEEDED A GATEWAY MODULE THAT WOULD COST APPROXIMATELY $300, BUT THE $99.95 WOULD GO TOWARDS THAT COST. WHEN THE PART CAME IN AND INSTALLED, THE PROBLEM STILL EXISTED. THE SERVICE DEPARTMENT HAD TOLD ME THAT THE GATEWAY MODULE MAY NOT FIX THE PROBLEM. I WAS TOLD THAT THE INSTRUMENT CLUSTER WOULD HAVE TO BE REPLACED. THE COST WOULD BE $707 AND THE SHOP WOULD NEED MY CAR FOR TWO DAYS. I ALSO WOULD NEED TO BRING ALL MY KEYS FOR THE PROGRAMMING. THIS ALL SEEMS TO BE A STEEP PRICE TO FIX A DISPLAY PANEL THAT I USE ONLY FOR AN ODOMETER AND SOMETIMES FOR TRIP MILEAGE. I SAW ON THE SERVICE BULLETIN NO. ASI-44742 THAT OTHER 2013-2014 FORD FUSIONS HAVE THE SAME PROBLEM AND THESE CARS NEED THE INSTRUMENT PANEL CLUSTER REPLACED DUE TO PROGRAMMABLE MODULE INSTALLATION. I HAVE NOT HAD THE CLUSTER REPLACED BECAUSE THE PART HAS TO BE SPECIAL ORDERED. I WANTED TO SEE IF THERE WERE OTHER OPTIONS. THANK YOU FOR YOUR HELP. *TR

Suspension
Filed Jan 30, 201651,000 milesME

BALL JOINT/FRONT LEFT LOWER CONTROL ARM DEFECT @ 51,000 MILES CAUSED VEHICLE TO FAIL STATE INSPECTION. CONFIRMED BY INDEPENDENT MECHANIC AND FORD DEALER. POTENTIALLY DANGEROUS DEFECT IN STATES WHERE THERE IS NO ANNUAL INSPECTION REQUIREMENT. REPLACEMENT PART IS ON BACKORDER POSSIBLY INDICATING HIGHER THAN EXPECTED FAILURES.

Power Train
Filed Jan 28, 201612,500 milesCT

TRANSMISSION VIOLENTLY ENGAGES INTO GEAR THRUSTING THE DRIVER FORWARD AND CAUSING EXCESSIVE WEAR ON TRANSMISSION , AS WELL AS SAFETY ISSUES BY STOPPING THE CAR BETWEEN GEARS THEN SHOOTING FORWARD. I WAS GETTING ONTO THE HIGHWAY AND WHEN THE CAR UPSHIFTED , I ALMOST GOT HIT BY THE CAR BEHIND ME BECAUSE IT WAS AS IF THE CAR FIRST DOWNSHIFTS, THEN SLAMS UP INTO THE HIGHER GEAR.

Unknown or Other
Filed Jan 22, 2016IN

THERE IS A TERRIBLE NOISE INSIDE THE CAR WITH THE WINDOWS DOWN, IT SOUNDS LIKE THERE IS A MILITARY HELICOPTER IN THE CAR WITH YOU. FROM DEALER TO FORD, THEY SAY IT IS "NORMAL" IT IS A SAFETY ISSUE WITH THE LOUD NOISE AND VIBRATION INSIDE THE CAR AT HIGHWAY SPEEDS. ALSO THE RADIO DOES NOT TUNE ALL THE FM RADIO STATIONS? WHY? I AM TOLD THIS IS NORMAL AS WELL AND MINE ISN'T THE ONLY CAR THAT HAS THESE PROBLEMS.

Engine
Filed Jan 21, 2016NH

CODE P2111 THROTTLE BODY , AFTER ACELARATION WRENCH LIGHT CAME ON AND ENGINE SHUT DOWN TO IDLING ON 2 CYLINDERS, NEARLY A ACCIDENT HAPPENED , CAR ONLY HAS 38,400 MILES ON IT, I CALLED FORD MOTOR CO. THEY OFFERED NO HELP, WOW !!

Unknown or Other
Filed Jan 15, 201670,000 milesNJ

I TOOK MY CAR IN TO FORD FOR SERVICE ON DECEMBER 23, 2015. IT RECEIVED ALL GOOD MARKS INCLUDING NO SAFETY ISSUES. ON DECEMBER 26, 2015 I PARKED MY CAR AND WENT SHOPPING. WHEN I RETURNED, MY LEFT MIRROR WAS OUT OF THE PROGRAMMED POSITION. ONCE I STARTED THE CAR, THE BLIND SPOT SYSTEM DEFAULT AND CROSS TRAFFIC SYSTEM DEFAULT WARNINGS ILLUMINATED. I TOOK THE CAR TO FORD FOR SERVICE. THERE WAS AN ELECTRONIC SYSTEM LOCATED WITHIN THE MIRROR THAT WENT BAD FOR NO REASON. THIS MADE THE DETECTION SYSTEMS MALFUNCTION. THE ENTIRE MIRROR UNIT MUST BE REPLACED AND IT IS NOT COVERED UNDER WARRANTY. IT WOULD COST OVER $500.00 US TO REPLACE.

Power Train
Filed Jan 13, 2016250 milesOH

TRANSMISSION SLIPS. SHUDDERS AND SHAKES SHIFTING INTO GEAR FROM A STOP.

Steering
Filed Dec 29, 201536,120 milesNY

I STARTED THE CAR AND HAD TO WARNING LIGHTS COME ON. ONE WARNING FOR STEERING ASSIST FAULT, AND THE OTHER FOR SERVICE ADVANCETRAC. I READ ONLINE THAT FORD IS RECALLING CARS SAME YEAR AND MODEL FOR THE SAME ISSUES. BUT NO RECALL FOR MINE - WHY??

Service Brakes
Filed Dec 28, 201540,500 milesNC

I DRIVE A 2014 FORD FUSION SE WITH A 1.6L ECOBOOST AND A 6 SPD MANUAL TRANSMISSION. IT HAD APPROXIMATELY 40,500 MILES AT THE TIME OF THE INCIDENT. UPON REACHING A SPEED OF 35-40 MPH WHILE ACCELERATING (I SHIFT AT 2500 RPM'S) I HEARD TWO CHIMES SIMILAR TO THE CHIMES THE CAR MAKES WHEN I START IT. ONCE THE CHIMES FINISHED SOUNDING MY INSTRUMENT PANEL WENT BLACK EXCEPT FOR THE NEEDLES WHICH ALL CAME TO A REST INTO THE "OFF" POSITION". THEY STILL REMAINED LIT. I HAD NO DASHBOARD LIGHTS. MY CAR LOST POWER AT THE SAME TIME AND THE STEERING BECAME SLIGHTLY HARDER THAN NORMAL. THERE WAS A VERY SMALL AMOUNT OF THROTTLE RESPONSE AND THEN NO RESPONSE. I WAS ABLE TO COAST ONTO A SIDE STREET WHERE THE CAR COMPLETELY WENT DEAD BY THE TIME I CAME TO A STOP. BEFORE COMING TO A STOP MY BRAKE PEDAL PUSHED DOWN EASIER THAN NORMAL. AT SOME POINT BEFORE COMING TO A STOP MY CHECK ENGINE LIGHT CAME ON AND THEN WENT OFF ONCE THE CAR DIED. AFTER STAYING STOPPED FOR A FEW SECONDS I RESTARTED THE CAR AND CONTINUED DRIVING WITH NO ISSUES SINCE. WHEN THE CAR LOST POWER AND DIED THERE WAS NO STUTTERING OR STALLING. THE CAR SHUT ITSELF OFF VERY SMOOTHLY. THE NEXT DAY I TOOK THE CAR TO MY LOCAL FORD DEALER AND THEY PROMPTLY LOOKED AT IT. AFTER CONDUCTING A COMPUTER DIAGNOSTIC CHECK I WAS INFORMED THAT THERE HAD BEEN A, 'THROTTLE BODY INCIDENT'. I WAS ALSO INFORMED THAT IT APPEARED THAT THE AIR FILTER HAD NOT BEEN PROPERLY SEATED INTO ITS HOUSING WHEN CHANGED AT THE 30K MILE MAINTENANCE INTERVAL. THEY CONDUC

Power Train
Filed Dec 17, 201514,900 milesFL

I STARTED TO EXPERIENCE HARSH GEAR SHIFT ON DECEMBER 13, 2015 EVERY TIME I PUT THE CAR IN REVERSE. ALSO, WHEN I REACHED 20MPH AND 40MPH I FELT THE HARSH GEAR SHIFT AND THE CAR WOULD JERK FORWARD. I TOOK MY CAR TO THE DEALERSHIP ON DECEMBER 14, 2015 AND THEY SAID THE MOUNT FOR THE TRANSMISSION WAS BROKEN. THE TECHNICIAN WASN'T THERE TO CHECK OUT THE CAR IN ORDER TO DETERMINE IF IT WAS MECHANICAL OR NOT, BUT THEY DID THE WORK ON THE CAR ANYWAY AND ON DECEMBER 16, 2015, THE DEALER CALLED TO SAY THE CAR WAS READY. IT WAS VERY OBVIOUS THEY DID NOT TEST DRIVE THE CAR AFTER SUPPOSEDLY REPAIRING THE MOUNT BECAUSE MY CAR WAS DOING THE SAME THING, EXCEPT WORSE. WHEN I TOOK IT BACK THE NEXT DAY, THE TECHNICIAN WAS THERE AND SAID IT IS A MECHANICAL PROBLEM. I ASKED FOR A LOAN SINCE THEY SAID A PART HAD TO BE ORDERED AND THEY WOULD NEED TO KEEP MY CAR FOR A FEW DAYS AND I WAS TOLD I COULDN'T GET A LOANER. INSTEAD, THE DEALER SAID MY CAR WAS DRIVABLE AND DID DELIVER GOOD CUSTOMER SERVICE. IT FELT AS THOUGH HE WAS TRYING TO TAKE ADVANTAGE AND NOT TAKE CARE OF THE CUSTOMER. THEN HE PROCEEDED TO TELL ME THERE MIGHT BE A FURTHER PROBLEM, BUT COULD NOT TELL ME WHAT IT WAS. I AM EXTREMELY DISSATISFIED WITH FORD. I HAD THE CAR SINCE MARCH 2014 AND SHOULDN'T BE EXPERIENCING A TRANSMISSION PROBLEM LESS THAN 2 YEARS LATER. THERE WAS ALSO A RECALL ON THE STEERING BOLTS AND I DIDN'T RECEIVE NOTIFICATION OF THE RECALL.

Engine
Filed Dec 10, 201522,000 milesPA

WHILE DRIVING, THE ENGINE STALLED UNEXPECTEDLY. SEVERAL HOURS LATER, WHILE PARKED AND INDLING WITH THE ENGIINE ON, IT STALLED AGAIN AFTER APPEARING TO HAVE TROUBLE AT THE LOW IDLE SPEED.

Wheels
Filed Nov 20, 201525 milesIA

FACTORY OEM GOODYEAR EAGLE LS-2S CLAIM TO BE ALL SEASON. FROM THE FIRST TEST DRIVE THESE TIRES FAILED TO HAVE ANYTHING CLOSE TO REASONABLE TRACTION ON SNOW AND ICE, RESULTING IN THE SALES-REP BEING BARELY ABLE TO BACK THE CAR OUT OF THE LOT FOR A TEST-DRIVE. NEEDLESS TO SAY I WASN'T THRILLED ABOUT THEM. AFTER GETTING THE CAR ONTO THE ROAD, IT SEEMED TO DO BETTER, SO I WENT AHEAD AND PURCHASED THE VEHICLE. AFTER OWNING IT FOR LESS THAN 48 HOURS, HAD SEVERAL INCIDENTS WITH STOPPING, CORNERING AND ACCELERATION WHERE THE TRACTION CONTROL, ANTI-LOCK BREAKS ALL FUNCTIONING NORMALLY, JUST THE TIRES NOT HAVING ANY SORT OF REASONABLE GRIP OR TRACTION. IN ONE INSTANCE, I SLID THROUGH AN INTERSECTION WHEN TRYING TO STOP AT 5MPH. IN ANOTHER INSTANCE IT TOOK ME MOST OF A MINUTE TO GO THROUGH A SINGLE-LANE INTERSECTION BECAUSE THE FRONT TIRES WERE TURNING SO SLOWLY BECAUSE THE TRACTION CONTROL WAS STUTTERING THE WHEEL TURN AS THE TIRES KEPT LOSING GRIP/TRACTION. REPEATED COMPLAINTS THROUGH THE SALES AND SERVICE DEPARTMENT, EVEN WITH THE SALES PEOPLE ADMITTING THE TIRES WERE BAD FOR WINTER AND THE SERVICE MANAGER FLAT OUT SAYING, AND I QUOTE, "THOSE LS2S ARE [XXX] FOR WINTER", NOTHING WAS DONE TO REPLACE THEM WITH A COMPARABLE TIRE THAT WAS A TRUE ALL-SEASON TIRE. COMPLAINING TO THE FACTORY ONLY NETS ME REPEATED INSTRUCTIONS TO PAY FORD TO DO A DIAGNOSTIC ON THE CAR, REFUSING TO EVEN FOCUS ON THE TIRE PROBLEM. THESE TIRES FROM GOODYEAR SHOULD NEVER HAVE BEEN ALLOWED TO BE MARKED AS ALL-SEAS

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Ford Fusion → · Every Fusion year → · How the figures are calculated →