Page 18 of 27 · complaints 851–900 of 1,334

2014 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Engine
Filed Mar 15, 2019111,945 milesSC

DRIVING DOWN THE ROAD MY CAR STARTED TO SAY THAT IT THE COOLANT TEMPERATURE IS OVER HEATINGS PULLED OVER AND TURNED THE CAR OFF YET.AFTER SITTING FOR OVER 3 HOURS THE CAR STILL ALERTS ME THAT THE COOLANT TEMPERATURE IS HIGH. I AM NOT ABLE TO DRIVE THE CAR.

Unknown or Other
Filed Mar 12, 201986,746 milesKS

I WAS PARKED FILLING MY CAR WITH GAS. WHEN I STARTED THE VEHICLE AGAIN, IT WOULD NOT GO INTO DRIVE. THE REASON I WAS GIVEN AFTER HAVING THE CAR INSPECTED WAS AS FOLLOWS: THE SHIFTER CABLE BUSHING AT THE TRANSMISSION FAILED AND WAS COPLETELY GONE. FOUND SHIFTER CABLE BUSHING WORN TO THE POINT THAT IT SEPERATED FROM THE SHIFT CABLE. THERE IS A RECALL FOR THIS EXACT PROBLEM BUT NOT FOR THE MODEL OF MY FUSION. THE RECALL NUMBER FOR OTHER FUSION MODELS IS 18V471000 WITH A RECALL DATE OF 7/16/2018. FORD'S NUMBER FOR THIS RECALL IS LISTED AS 18S20. BECAUSE THIS RECALL IS FOR THE EXACT PROBLEM I HAD WITH MY FUSION, I BELIEVE MY MODEL NEEDS TO BE INCLUDED IN THE RECALL.

Service Brakes
Filed Mar 12, 201965,000 milesMA

PARKING BRAKE CAME ON WITHOUT BEING TOUCHED BY THE DRIVER. LOCKED THE REAR WHEELS. VERY DANGEROUS. VEHICLE WAS TRAVELING AT LOW SPEED ON A SUBURBAN STREET, WHILE DRIVING IN A STRAIGHT LINE. AFTER THE EVENT, TOOK THE VEHICLE TO THE FORD DEALERSHIP, WHERE WE HAVE ALL THE SERVICE WORK DONE. FORD FOUND NO ERROR CODES IN COMPUTER AND COULD NOT REPLICATE THE PROBLEM ON TEST DRIVES, AND AS A RESULT SAID THEY COULD NOT FIX THE CAR. IF THIS HAPPENED ON A HIGHWAY OR IN HEAVY TRAFFIC THIS VEHICLE DEFECT COULD RESULT IN FATALITIES. FORD NEEDS TO ADDRESS THIS.

Electrical System
Filed Mar 11, 201948,000 milesWA

MARCH 7 2019 I TURNED MY CAR ON NOTICED MY HEAT WAS NOT ON AND MY SEAT DID NOT MOVE, TURNED MY CAR OFF AND ON STILL WASN'T WORKING, TOUCH SCREEN WASN'T WORKING, PASSENGER SIDE WINDOWS DIDN'T WORK THE DRIVER SIDE DID, THERE WASN'T ANYTHING SHOWING THAT THERE WAS ANYTHING WRONG. DROVE HOME WITHOUT ANY HEAT, WHEN I GOT HOME I TURNED IT OFF AND ON, THEN EVERYTHING WORKED FINE. MARCH 10, I WAS DRIVING NO WARNING LIGHTS, MY CAR JUST SHUT OFF DRIVING THROUGH MY APARTMENT ON THE WAY TO STORE THEN IT TURNED BACK ON. THEN I DROVE FOR A COUPLE HOURS WENT TO ANOTHER STORE LEFT MY DAUGHTER IN THE CAR WITH THE DOG AND SOME MUSIC THEN IT SAID THAT IT WAS GOING TO SHUT DOWN TO CONSERVE BATTERY, MY CAR WAS DEAD COULDN'T TURN OVER I HAD TO GET A JUMP TO GET IT TO START. TOOK IT TO A SHOP MARCH 11 THEY SAID THERE WAS NOTHING WRONG WITH MY CAR AND THERE WAS NO CODES.

Unknown or Other
Filed Mar 4, 2019NC

CAR STALLS AND CUTS OFF WHILE VEHICLE IN IN OPERATION. I TOOK IT TO THE DEALERSHIP WHEN IT FIRST BEGAN TO HAPPEN, THEY STATED THAT IT WAS PUT ON THE MACHINE AND NOTHING LIT UP SO THEY COULDN'T FIND ANYTHING WRONG WITH IT. THIS KEPT HAPPENING, FOR WEEKS IT WOULD DRIVE NORMAL AND THEN JUST START CUTTING OFF AGAIN WHILE I'M DRIVING. I TOOK IT BACK TO THE DEALERSHIP AND THEY STATED THAT THEY FOUND THE PROBLEM. IT COST ALMOST $300 DOLLARS FOR THE REPAIR. WE GOT THE CAR BACK AND THREE DAYS LATER IT WAS CUTTING OFF AGAIN. WE TOOK IT BACK TO THE CAR DEALERSHIP AND THIS TIME THEY STATED IT WAS SOMETHING DIFFERENT AND THAT THE PART WAS COVERED. AFTER WE WERE TOLD THE PART WAS COVERED THE DEALERSHIP CALLED US BACK AND STATED THAT IT WAS NOT COVERED. I GOOGLED THIS PARTICULAR CAR AND NOTICED THAT MANY PEOPLE HAVE BEEN HAVING THE SAME ISSUES WITH THE CAR AND ALSO GIVEN THE RUN AROUND ABOUT NOT KNOWING WHAT THE PROBLEM IS. WHY ISNT THE WHOLE CAR RECALLED AND WHY HAVEN'T THIS PROBLEM BEEN LISTED UNDER THE RECALL. THIS IS A SERIOUS ROAD AND SAFETY HAZARD FOR THE DRIVER OF THE VEHICLE AS WELL AS OTHERS ON THE ROAD.

Engine
Filed Mar 3, 201965,000 milesTX

MY CARS ENGINE SHUTS OFF AFTER ACCELERATING WITH NO WARNING. NO ENGINE LIGHTS COME ON DURING THE PROCESS AND MY CAR REMAINS IN MOTION BUT CAN'T ACCELERATE. THE CAR STARTS TO SHAKE VIGOROUSLY WHEN RIGHT BEFORE SHUTTING OFF. I NEED TO SHUT OFF THE CAR AND TURN IT BACK ON TO GET IT GOING, BUT IT BECOMES DANGEROUS WHEN ON THE ROAD. I TOOK IT TO A MECHANIC WHO CAN'T DETERMINE THE CAUSE OF THE ISSUE. THIS ISSUE ONLY HAPPENS AFTER A SECOND STARTUP OF THE VEHICLE WITHIN AN HOUR TIME OF SHUTTING OFF THE VEHICLE FOR THE FIRST TIME. AFTER RESTARTING THE VEHICLE AFTER THE SECOND FAILED DRIVE, EVERYTHING WORKS CORRECTLY AGAIN. ALL ELECTRICAL SYSTEMS KEEP WORKING WHEN THE ENGINE SHUTS OFF. HAPPENED 12 DIFFERENT TIMES FOR ME SINCE FEBRUARY.

Fuel/Propulsion System
Filed Feb 28, 201980,000 milesFL

I HAVE A 2014 FORD FUSION ECOBOOST 2.0 TURBO THE VEHICLE RUNS GREAT UNTIL YOU SHUT IT OFF. ONCE YOU START IT UP IT RUNS FINE THEN WITHIN A FEW MINUTES NOT EVERYTIME IT WILL JUST SHUT OFF. IT WILL ALSO START SHAKING IN STOP AND GO TRAFFIC THEN SHUTOFF. I HAVE AVOIDED TWO HEAD ON COLLISIONS AT INTERSECTIONS TURNING LEFT WHEN THE ENGIN DIED, I WAS ABLE TO RESTART IT BOTH TIMES AFTER A FEW MINUTES THEN I NEARLY HAD A REAR END IMPACT WHEN MERGING ON THE FREEWAY, I W AS GOING 65-70 AND AS I MERGED OVER THE CAR SPUTTERED AND SHUT OFF. I WAS ABLE TO COAST TO THE SHOULDER AND WAIT FOR A TOW.. THIS IS A VERY DANGEROUS ISSUE AND I KNOW SEVERAL PEOPLE ALL WITH A FORD ECOBOOST ENGINE THAT HAVE THE SAME ISSUE. THE PROBLEM APPEARS TO BE THE PURGE VALVE. FORD NEEDS TO ADDRESS ALL ECOBOOST MOTORS. THIS IS AN ACTIVE RECALL ON THE FORD FOCUS 2.0 LITER CARS. SUFFICE TO SAY I AM VERY CAUTIOUS WHEN EVER I DRIVE IT NOW. I WANT IT FIXED OR GONE. THIS STILL HAPPENS ALMOST DAILY.

Power Train
Filed Feb 26, 2019200,000 milesVA

TRANSMISSION ( OUTSIDE LINKAGE AND DOUBLE CLUTCH ) BOTH OF THESE PROBLEMS OCCUR WHEN YOU ARE DRIVING AND COULD BE VERY DANGEROUS. I HAVE TRIED TO SPEAK WITH OVER 5 DIFFERENT INDIVIDUALS AT FORD CUST. SERV AND AND 4 DIFFERENT PEOPLE AT 2 DIFFERENT FORD DEALERSHIPS. THESE ISSUES HAVE BEEN FIXED AS RECALLS FOR THOUSANDS OF OTHER FORD OWNERS BUT THEY REFUSE TO DO ANYTHING FOR ME. NOT ONLY WAS MY FAMILY PUT IN DANGER, BUT THE COST OF THESE REPAIRS IS OVER 8500.00. THE VALUE OF THIS VEHICLE IS 4000, AND I STILL OWE 9000. PLEASE HELP ME FIND A WAY TO RESOLVE THIS ISSUE. I FIND IT HARD TO BELIEVE THAT IT IS A COINCIDENCE THAT MY CAR JUST HAPPENS TO HAVE THE SAME PROBLEMS YET THEY REFUSE TO FIX MINE. NO RECALL HAS BEEN ISSUED FOR ME, YET THEY HAVE ISSUED RECALLS FOR THESE SAME PROBLEMS FOR OTHERS,,,NOT A COINCIDENCE, THANK YOU ..VEHICLE WAS IN MOTION ON A CITY STREET FOR BOTH OCCURRENCES. THESE RECALLS ARE COMMON KNOWLEDGE SO I HAVE NOTHING TO UPLAOD

Steering
Filed Feb 25, 201942,000 milesMO

THIS IS A 2014 FORD FUSION TITANIUM. 42,*** MILES ON THE CAR. MY CAR IS A CERTIFIED PREOWED CAR. I JUST STARTED MY CAR IN THE MORNING AND 3 DIFFERENT WARNINGS CAME ON. THE CAR WASN'T MOVING WHEN THIS HAPPENED. CAR WAS PARKED IN MY DRIVEWAY. DRIVEN THE NIGHT BEFORE NO PROBLEMS. I HAVEN'T HIT ANYTHING OR ANY OTHER SERVICE PERFORMED SINCE LAST OIL CHANGE. LIGHTS THAT CAME ON STEERING ASSIST FAULT SERVICE REQUIRED, HILL START ASSIST NOT AVAILABLE AND SERVICE ADVANCETRAC. THESE ARE THE LIGHT AND WARNINGS THAT CAME ON. THIS MAKES IT TO WHERE THE CAR HAD NO POWER STEERING AND VERY HARD TO MOVE THE WHEEL. I HAD TO DRIVE IT TO THE DEALERSHIP AND THEY'RE CURRENTLY LOOKING AT IT FOR THE CAUSE. I DO HAVE A VIDEO OF THE WARNING LIGHTS COMING ON.

Engine
Filed Feb 21, 2019SC

MY CAR IS A 2014 FORD FUSION I PURCHASED AT THE DEALERSHIP 2 YEARS AGO. NEVER HAD A PROBLEM UNTIL RECENTLY. AFTER I TURN ON MY CAR AND SWITCH GEAR TO "DRIVE" MY CAR WILL SHUT DOWN WITHIN 20 FEET. I HAVE TO PARK THE CAR AND WAIT A FEW MINUTES AND TRY AGAIN; IT ALWAYS HAPPENS LATER ON DURING THE DAY WHEN DRIVING OFF A PARKING LOT. THE MAIN PROBLEM IS THAT THE "CHECK ENGINE" LIGHT NEVER COMES OF, BUT THERE IS CERTAINLY A PROBLEM WHEN THE CAR SHUTS DOWN ON IT'S OWN; IT NEVER SHUTS OFF WHILE DRIVING AT HIGH SPEED, BUT I AM TRULY CONCERN WITH THIS MATTER. I TOOK MY CAR TO THE DEALERSHIP TO GET TO THE BOTTOM OF THE PROBLEM. I WAS ADVISED IT WILL COST ME $110.00 FOR A DIAGNOSTIC, WHICH I PAID. I WAITED FOR 4 HOURS AND ACCORDING TO THE MECHANIC THE ANTIFREEZE IS MIXING WITH THE ENGINE OIL AND THAT'S WHAT CAUSE THE CAR TO STALL OCCASIONALLY AND THE COST OF REPAIR WILL BE $2,100.00. WHEN I CHECKED THE CAR ALONG WITH A PERSONAL MECHANIC THERE IS NO INDICATION OF ANYTHING MIXING WITH THE ENGINE OIL, THE OIL IS CLEAN IS NOT MILKY AND IT SMELLS FINE. BOTTOM LINE I AM NOT HAPPY WITH THE FACT THAT THERE IS NO RECALL FOR THIS SERIOUS ISSUE AND EVEN MORE SO THAT FORD DEALERSHIP WAS SO DISHONEST ABOUT THE CAR SYMPTOMS. NEEDLESS TO SAY I WILL NOT BUY A FORD AGAIN AND STILL DON'T KNOW WHAT'S WRONG WITH MY CAR

Engine
Filed Feb 20, 20198,050 milesNY

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 50 MPH, THE CONTACT'S VEHICLE DECELERATED ON THE HIGHWAY AND LOST POWER. THE FAILURE RECURRED SEVERAL TIMES. A MESSAGE INDICATING "POWER SERVICES OPERATE" WAS DISPLAYED. THE VEHICLE WAS TOWED TO MAHWAH FORD (55 FRANKLIN TURNPIKE, MAHWAH, NJ 07430, (201) 529-3200) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,050. THE VIN WAS INVALID.

Power Train
Filed Feb 15, 201941,000 milesFL

TRANSMISSION DOWN SHIFTS AND THE CAR LOSSES FORWARD SPEED WHILE DRIVING AT HIGHWAY AND CITY STREETS.

Power Train
Filed Feb 8, 201990,000 milesFL

I HAD AN ISSUE ON MY 14 FUSION. OF THE SHIFTER SEPARATING FROM THE TRANSMISSION. I NOTICED THE PROBLEM WHEN I SHIFTED MY CAR INTO THE PARK POSITION AND REMOVED MY FOOT FROM THE BREAK, ALLOWING MY CAR TO PULL FORWARD AGAIN. THANKFULLY I WAS IN A PARKING AREA WITH PLENTY OF ROOM. NO ONE WAS HURT AND NO PROPERTY DAMAGE WAS SUSTAINED. THIS PROBLEM LEAVES YOU WITH NO TRANSMISSION CONTROLS. FORD DOES HAVE A RECALL ON THE VERY PROBLEM MY CAR EXPERIENCED BUT, UNFORTUNATELY FOR ME MY CAR WAS NOT INCLUDED, LEAVING ME TO FIX THE PROBLEM MYSELF. FORD NEEDS TO EXPAND THE RECALL SINCE IT IS OBVIOUSLY A BIGGER PROBLEM THEN THEY BELIEVE WITH MY CAR HAVING THIS SAME FAILURE. THE LAST RECALL THEY FIXED ,SEATBELT ON FRONT PASSENGER, HAS ONLY HAD MORE ISSUES OF RETRACTING THEN BEFORE THE SERVICE, DOES MAKE ME WONDER IF IT'S NOT BETTER THAT I REPAIRED THE FAILURE PERSONALLY. IT FAILED AT 90K BUT I HAVE HAD NO MORE ISSUES AFTER A 20 DOLLAR REPAIR.

Power Train
Filed Feb 5, 2019137,000 milesGA

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE OPERATING THE VEHICLE, THE TRANSMISSION WOULD NOT SHIFT INTO GEAR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE TRANSMISSION PUMP AND TORQUE CONVERTER. APPROXIMATELY TWO MONTHS LATER, THE TRANSMISSION SHIFT CABLE BUSHING DETACHED AND CAUSED THE VEHICLE TO ROLL BACKWARDS. THE VEHICLE WAS TAKEN TO TOWN FORD (1680 WHITTLESEY RD, COLUMBUS, GA), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 137,000.

Structure › Body
Filed Feb 1, 201962,028 milesGA

VEHICLE DOOR SPRING. DOOR MAY COME OPEN AT ANY GIVEN TIME WHILE DRIVING OR NOT DRIVING.THERE'S A RECALL ON THIS CAR.

Engine
Filed Jan 31, 201968,000 milesCA

FUEL INJECTOR STUCK OPEN CAUSING RAW FUEL TO GO INTO PISTONS ONLY 68K

Power Train
Filed Jan 30, 201970,000 milesMD

TAKATA RECALL - I WAS TRYING TO PARK MY CAR AND AS I MOVED THE GEAR SHIFT TO REVERSE THE DASH REFLECTED THAT THE CAR WAS STILL IN DRIVE. ONLY WAY I COULD GET MY CAR TO STOP WAS PUTTING ON THE EMERGENCY BREAK. I DISCOVERED THAT THERE IS A RECALL FOR THIS ISSUE RECALL NUMBER 18V471000 BUT BECAUSE MY VIN NUMBER IS NOT LISTED FOR THE RECALL FORD DEALERSHIP REFUSES TO FIX IT WITHOUT CHARGE.

Air Bags
Filed Jan 29, 2019118,000 milesMI

MY ABS, POWER STEERING, TRACTION CONTROL, REAR VIEW ASSIST, AIRBAG LIGHT ALL WENT OFF AT THE SAME TIME. I LIVE IN MICHIGAN, SO THERE IS SALT ON THE ROAD DURING THE WINTER. IT SEEMS THERE IS A FORD RECALL 15S14 THAT SEEMS TO ADDRESS THIS BUT THE DEALERSHIP REFUSED TO FIX STATING THAT THERE IS NO RECALL FOR MY FUSION. THIS IS A SAFETY ISSUE AS THE LOSS OF POWER STEERING IS EXTREMELY DANGEROUS IN THE WINTER. I AM CONCERNED FOR MY SAFETY. I AM DISTURBED AT FORD AND THE DEALERSHIPS RESPONSE TO THIS SAFETY ISSUE.

Air Bags
Filed Jan 28, 201970,000 milesAR

DRIVING STEADY STATE ON NORMAL STATE HIGHWAY ROAD SURFACE IN DRY DAYLIGHT CONDITIONS, THE VEHICLE BEGAN CHIMING AND DISPLAYING A LONG SEQUENCE OF ERROR MESSAGES AND MILS. AFTER A FEW SECONDS, SPEEDOMETER ZEROED AND CLUSTER LOST POWER. CENTER STACK THEN LOST POWER. THE VEHICLE HAD NO EXTERIOR LIGHTS, NO HORN. VEHICLE "BELIEVES" IGNITION IS OFF, THEREFORE NO AIRBAGS. AFTER PULLING OVER AND A KEY OFF/ KEY ON, VEHICLE WAS NORMAL FOR A COUPLE MINUTES, THEN REPEATED THIS PROBLEM. VEHICLE HAS BEEN TO 2 DIFFERENT DEALERS FOR THIS INTERMITTENT ISSUE. FIRST ISSUE WAS WITH VEHICLE UNDER WARRANTY AND DEALER FOUND NO PROBLEM OTHER THAN LONG LIST OF CODES. 2ND DEALER IN DEC 2018 PERFORMED REPAIR DETAILED ON TSB TO WRAP CHAFFED WIRE. PROBLEM OCCURRED AGAIN JAN 23 AND 26, 2019. ADDITIONALLY TODAY VEHICLE WILL NOT START.

Fuel/Propulsion System
Filed Jan 26, 2019CA

SHOWS CODE P4150 MAKES LOUD HUMMING NOISE SULPHER SMELL JERK THEN DIES WHILE DRIVING CITY STREET. HAS HAPPENED 11 TIMES IN 3 MONTHS

Power Train
Filed Jan 24, 201994,000 milesNE

SHIFTER CABLE DETERIORATED CAUSING THE VEHICLE TO NOT GO TO "PARK". THE VEHICLE WAS STATIONARY IN A PARKING LOT AND WOULD NOT START DUE TO THIS ISSUE. I PUT THE PARKING BRAKE ON TO PREVENT ROLLING AWAY.

Engine
Filed Jan 24, 201993,973 milesFL

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 75 MPH ON THE FREEWAY, THE VEHICLE STALLED. THE VEHICLE WAS PULLED OVER TO THE ROAD SHOULDER AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. ALSO, WHEN THE CONTACT FILLED THE TANK WITH FUEL, THE ENGINE MADE AN ABNORMAL SOUND. IN ADDITION, THE TRANSMISSION SLIPPED AND WOULD NOT SHIFT INTO THE CORRECT GEAR AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 93,973.

Steering
Filed Jan 23, 2019SC

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME CONCERNING NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). DICK SMITH FORD OF COLUMBIA (7201 GARNERS FERRY RD, COLUMBIA, SC 29209, (803) 254-4000) CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS CONCERNED THAT A STEERING FAILURE COULD OCCUR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Unknown or Other
Filed Jan 21, 2019115,000 milesFL

MY TRUNK IS RANDOMLY OPENING WHILE I'M DRIVING DOWN THE ROAD. I'VE CHECKED THE LATCHES AND DOESN'T APPEAR TO BE ANY DAMAGE. I RARELY USE MY TRUNK. I'M THINKING IT COULD BE AN ELECTRICAL ISSUE?

Engine
Filed Jan 14, 201940,000 milesFL

MY CAR IS STALLING AFTER IT IS DRIVEN FOR 15-20 MINS. ONCE THE CAR IS TURNED OFF, IF IT IS STARTED WITHIN THE NEXT HOUR, IT ALWAYS STALLS OUT. I SEE THAT FORD FUSION HAD A SIMILAR ISSUE THAT WAS RECALLED. THIS IS THE NOTE THAT I SAW ONLINE FOR THE FORD FOCUS RECALL, "FORD IS RECALLING NEARLY 1.3 MILLION FOCUS COMPACT CARS IN THE U.S. BECAUSE A FUEL SYSTEM PROBLEM CAN CAUSE THE ENGINES TO STALL WITHOUT WARNING. THE RECALL COVERS CARS FROM 2012 THROUGH 2018 WITH 2-LITER FOUR-CYLINDER ENGINES." I HAVE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES AND THEY KEEP DIAGNOSING IT AS A BAD FUEL SENSORS THAT NEED TO BE REPLACED. WELL, I'VE REPLACED THEM ALREADY AND THE SAME PROBLEM KEEPS HAPPENING. I CANNOT AFFORD TO KEEP PAYING THE DEALER FOR SOMETHING THAT I BELIEVE IS AN ISSUE THAT THEY SHOULD BE TAKING CARE OF SINCE THEIR OTHER VEHICLES WERE HAVING THE SAME ISSUE.

Fuel/Propulsion System
Filed Jan 14, 201975,000 milesGA

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS AT A STOP, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND STATED THAT THE PURGE VALVE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

Engine
Filed Jan 12, 201980,000 milesOH

ECOBOOST ENGINE FAILURE WHILE DRIVING. SMOKE WAS POURING OUT, COMPLETE POWER LOSS DURING DRIVE ON CITY STREET. FORD REFUSAL TO ACKNOWLEDGE ANY PROBLEM WITH ECOBOOST ENGINE. OUR ECOBOOST ENGINE CRACKED AND FAILED. OUR VIN NOT INCLUDED IN THE ECOBOOST RECALL. WE HAD TO PAY $4,200 OUT OF POCKET TO BUY NEW ENGINE AND NEW TURBO. 44 DAYS WITHOUT VEHICLE. WE ARE AWARE OF A CLASS ACTION LAWSUIT IN THE UK FOR A TOTAL OF 2000 AND COUNTING CONFIRMED ECOBOOST ENGINE FAILURES THAT FORD IS TRYING TO IGNORE LIABILITY. ECOBOOST NIGHTMARE UK. PLEASE HELP US MAKE FORD LIABLE FOR THESE KNOWN DEFECTS WITH ECOBOOST ENGINES AND GET OUR MONEY BACK!

Steering
Filed Jan 11, 2019122,321 milesGA

MY HUSBAND WAS BACKING OUT OF THE DRIVEWAY AND WENT TO TURN ON THE ROAD WHEN HE REALIZED HIS STEERING WHEEL WOULD NOT TURN, AND SEVERAL LIGHTS CAME ON THE DASH. HE SLOWLY GUIDED THE CAR BACK IN TO THE DRIVEWAY SO THAT HE COULD SAFELY LOOK UNDER THE HOOD. MY HUSBAND DISCONNECTED THE BATTERY AND RECONNECTED IT AND THE STEERING SEEMS FINE. AFTER LOOKING ON SEVERAL DIFFERENT FORUMS I REALIZED THAT THERE IS A CLASS ACTION LAWSUIT AGAINST FORD FOR THIS SAME ISSUE. WILL THIS EVER BE ON A RECALL OR DOES SO MANY PEOPLE HAVE TO LOSE THEIR LIFE BEFORE THE RECALL HAPPENS?

Power Train
Filed Jan 10, 201996,000 milesOH

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS IN REVERSE, IT FAILED TO MOVE. THE CONTACT SHIFTED THE GEAR INTO PARK, BUT THE TRANSMISSION REMAINED IN NEUTRAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION GEAR SHIFT CABLE BECAME DETACHED. THE VEHICLE WAS NOT REPAIRED. GRAHAMS AUTO MALL (1515 WEST 4TH ST, MANSFIELD, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 96,000.

Steering
Filed Jan 10, 2019160,000 milesVA

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL WOBBLED. THE FAILURE BEGAN IN NOVEMBER OF 2018 AND WORSENED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Power Train
Filed Jan 9, 2019195,000 milesVA

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO PLACE THE GEAR INTO PARK; HOWEVER, THE GEAR SHIFTER FAILED TO ENGAGE. THE CONTACT HAD TO BREAK THE PLASTIC GEAR SHIFTER MECHANISM TO PLACE THE GEAR INTO PARK. THE VEHICLE WAS TOWED TO MALLOY FORD OF WINCHESTER (1911 VALLEY AVENUE, WINCHESTER, VA 22601, (540) 667-4434) AND THE GEAR SHIFTER CLUTCH WAS REPLACED. THE REPAIR DID NOT CORRECT THE FAILURE. A FEW WEEKS LATER, THE CONTACT WAS UNABLE TO SHIFT GEARS. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION'S FRONT CLUTCH SLIPPED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) AND NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE FAILURE MILEAGE WAS 195,000.

Seat Belts
Filed Jan 7, 2019CA

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER, THE PARTS WERE NOT AVAILABLE. NORTH BAY FORD (1999 SOQUEL AVE, SANTA CRUZ, CA 95062, 831-457-5858) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Seat BeltsCrash1 injured
Filed Jan 6, 201990,000 milesMD

I WAS IN A RECENT BAD CAR ACCIDENT WITH MY 2014 FORD FUSION.I WAS STATIONARY AT A RED LIGHT WHEN I WAS SUDDENLY HIT FROM THE REAR. I SUSTAIN SERIOUS INJURY TO MY LEFT SIDE OF MY NECK , SHOULDER AND BACK. MY SELT BELT DIDNT RESTRAIN AND SECURE MY BODY TO PROTECT ME FROM SERIOUS INJURIES. AND I SEE THERE IS A RECALL ABOUT THIS SITUATION FROM THE SAME MAKE MODEL AND YEAR OF MY VEHICLE * (RECALL RELATED INCIDENT) TS

Unknown or Other
Filed Jan 1, 201945,000 milesSC

SEVERAL WEEKS AGO I NOTICED THAT THE FRONT PASSENGER DOOR WAS NOT OPENING WHEN THE INSIDE HANDLE WAS INITIALLY PULLED I WAS ABLE HOWEVER TO TRY AGAIN AND IT WOULD WORK. UNFORTUNATELY NOW I AM COMPLETELY UNABLE TO OPEN THE PASSENGER SIDE DOOR AT ALL FROM THE INSIDE. I HAVE CONTACTED MY LOCAL DEALERSHIP IN REGARDS TO THE REPAIR THEY ARE ADVISING THAT IT WILL COST OVER $400 TO HAVE A FULLY FUNCTIONING DOOR. THIS ISSUE IS A MASSIVE SAFETY ISSUE WHICH HAS MYSELF AND MY FAMILY CONCERNED IN REGARDS TO THIS MATTER.

Electronic Stability Control (esc)
Filed Dec 21, 2018TX

WELL FIRST OFF THE TRACTION NO HILL ASSIST INDICATOR CAME ON OUT OF NOWHERE AND 2 DAYS LATER MY POWER STEERING HAVING PROBLEMS AND THING IT WENT OUT AS SOON AS I MADE IT HOME BECAUSE THAT WOULD OF BEEN A BAD SITUATION. AND TO THINK IT'S AN EASY FIX WHEN YOU GETTING CHARGE AN ARM AND A LEG JUST NOT RIGHT AT ALL THIS IS AN SERIOUS PROBLEM THAT SHOULD HAVE A RECALL.

Steering
Filed Dec 21, 201876,000 milesNY

MY RACK AND PINION STEERING GEAR ON MY 2014 FORD FUSION WENT OUT I GOT IT REPLACED JUST FOR IT TO MESS UP FIVE MONTHS LATER I TOOK IT BACK INTO THE SHOP TO GET MORE INFORMATION THEY SAY THE COMPUTER OF THE STEERING RACK ISNT COMMUNICATING PROPERLY WITH THE MASTER COMPUTER IN THE CAR

Steering › Rack and Pinion
Filed Dec 20, 201899,000 milesIL

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING 25 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO VICTORY LAND FORD (903 OLD RTE 66 N, LITCHFIELD, IL 62056, 217-324-3965) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.

Power Train
Filed Dec 18, 201840,700 milesTX

CAR DIES WHEN I STOP AT STOP SIGNS OR RED LIGHT ON COLD MORNINGS. ON CITY STREETS GOING TO WORK. CAR TAKEN TO AUTO CENTER 12-18-18 & PROBLEM FOUND. I WAS TOLD ONLY FORD DEALERSHIPS COULD REPAIR. 35A-P061B:00:47-FOUND AN INTERNAL FAILURE IN THE POWER TRAIN CONTROL MODULE. CORRECTION/ACTION TAKEN- REFER TO DEALER FOR REPAIR-PROGRAMMABLE MODULE

Structure
Filed Dec 14, 2018IA

2014 FORD FUSION. CONSUMER WRITES IN REGARDS TO CORROSION ON VEHICLE. *LD THE CONSUMER STATED THE MANUFACTURER WAS MADE AWARE OF THE CORROSION. THE MANUFACTURER DENIED ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. *JS

Air Bags
Filed Dec 13, 2018MO

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS AND SEAT BELTS) AND 16V384000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Power Train
Filed Dec 13, 2018110,293 milesTN

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER BECAME STUCK IN THE PARK POSITION AND THE VEHICLE CONTINUED TO ROLL AS IF IT WERE IN THE NEUTRAL POSITION. DURING THE FAILURE, THE GEAR SHIFTER DISPLAY ALSO INDICATED THAT THE TRANSMISSION WAS IN THE NEUTRAL POSITION. THE VEHICLE WAS TOWED TO MOUNTAIN VIEW FORD (301 EAST 20TH STREET, CHATTANOOGA, TN) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE BUSHING WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 110,293.

Fuel/Propulsion System
Filed Dec 13, 2018FL

WHEN AT A STOP OR.LIGHT MY CAR JUST DIES TAKE A WHILE TO RESTART BUT HAVE TO KEEP MY FOOT ON ACCLATEOR TO KEEP RUNNING. BATTERY,ALTERNATOR, STARTER ALL GOOD

Power Train › Clutch Assembly
Filed Dec 11, 201866,600 milesOH

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING VARIOUS LOW SPEEDS, THE DUAL CLUTCH HESITATED AND BEGAN SHUDDERING WITHOUT WARNING. THE FAILURE OCCURRED ONLY WHEN THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO PARK AUTO GROUP (801 COMMERCIAL PKWY, DOVER, OH 44622) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 66,600.

Air BagsCrash
Filed Dec 8, 2018120,000 milesTX

MY CAR AIR BAGS JUST DON'T DEPLOY DUE TO THE SEAT BELT RECALL I'M GUESSING

Unknown or Other
Filed Dec 8, 201824,000 milesMA

I BOUGHT MY 2014 FORD FUSION SE IN 2015. IT HAD AROUND 24,000 MILLAGE. AFTER COUPLE DAY I NOTICED THAT TGERE IS COMETHIBG WRONG WITH TRANSMISSION. I BROUGHT THE DEALERSHIP THAT I BOUGHT FROM (BRIGHT BAY LINCOLN, BAY SHAORS, NY) AND THEY SAID THAT THERE IS NOTHING WRONG WITH TRANSMISSION. THAT PEOVLEM NEVER WENT AWAY. PROBLEM IS GETTING WORS. I WENT WELL KNOW TRANMISSION SHOP IN SPRINGFIELD AND THEY SAID THAT CLUTCHES NEEDS TO BE CHANGED BUT THEY DO BOT FIX FORD FUSION TRANSMISSION BECAUSE IT IS VERY HARD TO DO IT. OVER THE TIME I MET COUPLE FUSION OVNER AND ALL OF THEM COMPLAINED ABOUT THEIR TRANSMISSION.

Fuel/Propulsion System
Filed Dec 4, 201884,500 milesPA

WHEN I INITIALLY START MY VEHICLE THERE ARE NO PROBLEMS. THE PROBLEM STARTS IF I TURN MY CAR OFF AFTER DRIVING IT. IT WILL START AND I CAN DRIVE FOR ABOUT 500 FEET AND IT WILL THEN TURN OFF. I HAVE TO RESTART IT AND THEN IT CONTINUES TO DRIVE NORMALLY. THIS HAPPENS ALMOST EVERY TIME I START, STOP AND RESTART THE VEHICLE. IT IS ALWAYS WHILE THE VEHICLE IS IN MOTION.

Power Train
Filed Nov 29, 201856,300 milesTX

UPDATE TO NHTSA COMPLAINT # 11153163. DIAGNOSTIC ON VEHICLE HAS BEEN DONE BY AUTO NATION FORD IN SOUTH FORT WORTH TEXAS. IT WAS DETERMINED THAT THE INTERCOOLER WAS DEFECTIVE LEAKING COOLANT INTO AIR INTAKE AND INTO TURBO. THE SAME THING THAT FORD HAS RECALLS ON ALL THE OTHER ECOBOOST ENGINES TO INCLUDE THE 1.0, 1.6, 2.0 AND THE 3.5. MECHANISM ADVISED IT NEEDS TO BE REPLACED OR THE VEHICLE COULD OVERHEAT AND CAUSE VEHICLE TO BURST INTO FLAMES WHILE DRIVING DOWN ROAD. SERVICE WRITER BRET ADVISED AUTO NATION WILL NOT REPAIR VEHICLE UNTIL A RECALL IS ANNOUNCED. THAT IT'S A CUSTOMER PAY. VEHICLE HAS 61,140 MILES ON IT. VEHICLE OVERHEATED ON HIGHWAY IN JULY 2018 AND WE FOUND A FIRESTONE OPEN. FIRESTONE ASE MECHANIC TESTED FOR LEAKS AND FOUND NON. THIS MECHANIC ADVISED THAT THE INTERCOOLER WAS MORE THAN LIKELY LEAKING COOLANT INTO THE INTAKE AND WAS BEING BURNED UP INSIDE THE MOTOR. HE ADVISED TO WATCH THE COOLANT LEVEL AND SEE IF VEHICLE CONTINUES TO DISAPPEAR WITH NO LEAKS SEEN. HE ADVISED IF IT CONTINUES TO DISAPPEAR TAKE IT TO A FORD HOUSE TO CHECK BECAUSE IT COULD CATCH ON FIRE. COOLANT CONTINUED TO DISAPPEAR SO WE TOOK IT TO AUTO NATION FORD. I'M ASSUMING THIS VEHICLE NEEDS TO CATCH ON FIRE LIKE THE OTHER ECOBOOST TEND TO DO OR IS THERE A POSSIBILITY FOR SOMEONE TO BE PROCATIVE BEFORE A TRAGEDY. THIS VEHICLE HAD 56,300 MILES ON IT WHEN IT WAS AT FIRESTONE. WELL UNDER THE POWER TRAIN WARRANTY BUT IT APPEARS AUTO NATION DOES NOT WANT TO BE PROACTIVE. THE OVERHEATING ISSUE IS DOC

Power Train
Filed Nov 29, 201897,500 milesMN

WHILE CAR WAS STOPPED I MOVED THE SHIFT LEVER INTO PARK BUT THE DASHBOARD INDICATED CAR WAS IN NEUTRAL AND WHEN I TOOK MY FOOT OFF THE BRAKE THE CAR STARTED TO ROLL. SHIFT LEVER WAS LOCKED IN THE PARK AND WOULD NOT LET ME MOVE IT INTO ANOTHER POSITION. CAR ALLOWED ME TO TURN OFF AND REMOVE KEY WITHOUT CAR BEING IN PARK. EMERGENCY BRAKE WAS TURNED ON TO KEEP IT FROM ROLLING. THIS APPEARS TO BE THE SAME ISSUE INDICATED IN A RECALL LISTED ON THIS WEBSITE BUT PER FORD THERE IS NO RECALL FOR MY CAR. I WOULD LIKE THIS ISSUED REVIEWED TO HAVE A RECALL PLACED ON IT. *TR

Engine
Filed Nov 29, 201877,000 milesMD

LOUD NOISE FROM PASSENGER SIDE OF ENGINE COMPARTMENT CAME OUT OF NOWHERE WHEN WE STARTED THE CAR ON THANKSGIVING DAY. WE TOOK THE CAR TO OUR LOCAL MECHANIC WHICH IS 2 MILES FROM OUR HOME. HE DIAGNOSED THE PROBLEM IMMEDIATELY AS A BAD WATER PUMP BUT WAS CONFUSED AS TO WHY THE WATER PUMP WOULD GO BAD AT ONLY 77K MILES. WHEN HE WENT TO ORDER THE PART HE FOUND OUT THAT THE EXISTING WATER PUMP HAD BEEN DISCONTINUED AND REPLACED BY A WATER PUMP THAT NO LONGER USED THE ELECTRONICS THAT THE ORIGINAL WATER PUMP USED. FORD (FROM LOCAL DEALERSHIP)TECHS EXPLAINED THAT THE EXISTING WIRES SHOULD JUST BE CUT AND SHRINKWRAPPED AS THEY WERE NO LONGER NEEDED. HE ALSO LEARNED THAT TO DO THE INSTALL OF THE NEWER VERSION WATER PUMP THAT THE TIMING BELT WOULD NEED TO BE ADJUSTED AND A 'SPECIAL TIMING KIT' WOULD BE NEEDED. THIS REPAIR ACTUALLY INVOLVED REMOVING THE RIGHT SIDE AXLE TO USE THE 'SPECIAL TIMING KIT'. I CAN FIND NO RECALL ON THE ORIGINAL WATER PUMP EVEN THOUGH IT HAS BEEN DISCONTINUED AND REPLACED WITH AN ENTIRELY DIFFERENT PART. I WAS INFORMED THAT THIS IS NOT UNDER WARRANTY AND A PHONE COMPLAINT WITH FORD CORPORATE WAS FILED TODAY. FORD REFUSED TO GIVE ME ANY INFORMATION ON WHY THE PUMP WAS DISCONTINUED AND OFFERED NO HELP IN COVERING THIS WEEK LONG EXPENSIVE REPAIR. MY LOCAL MECHANIC EXPLAINED THAT THIS IS NOT ONLY RECALL WORTHY BUT A SAFETY HAZARD AND I SHOULD REPORT IT TO YOU IMMEDIATELY.

Fuel/Propulsion System
Filed Nov 26, 201885,000 milesMA

HAS RATTLE UNDER PASSENGER FLOOR WHEN FUEL TANK IS 3/4 TO FULL IN PARK OR IN GEAR AT COMPLETE STOP OR JUST CREEPING BELOW 5 MPH AND HAVE READ ONLINE ABOUT THE BAFFLES BREAKING IN THE FUEL TANK CAUSING THIS ISSUE ALSO READ IT CAUSES AIR IN FUEL LINE WHICH COULD BE A SAFETY ISSUE WHILE TRAVELING DOWN HIGHWAY IF ENGINE CUTS OUT DUE TO THIS ISSUE,, ALSO DRIVERS DOOR DOESN'T ALWAYS LATCH 100 % SOMETIMES HAVE TO OPEN AND CLOSE DOOR SEVERAL TIMES TO SHUT COMPLETELY AND HAS STARTED DOING THIS SINCE OCTOBER OF 2018 ALSO TRANSMISSION SHIFTS FUNNY WHEN COLD GOING FROM PARK TO REVERSE HAS VERY HARSH ENGAGEMENT AND 3RD SHIFTS VERY FIRM WHEN GOING IN

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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