2014 Ford Fusion complaints

WHILE DRIVING APPROXIMATELY 35MPH AND PROCEEDED TO SLOW DOWN TO MAKE A TURN, MY STEERING WHEEL FROZE AND I WAS UNABLE TO MAKE THE TURN, ALMOST CRASHING INTO THE VEHICLE IN FRONT OF ME THAT WAS AT A STOP. I WAS ABLE TO FORCE THE WHEEL TO TURN AT THE NEXT STOP LIGHT USING QUITE ABIT OF FORCE AND WAS ABLE TO PARK THE VEHICLE TO HAVE IT TOWED AWAY. THE VEHICLE ONLY HAD 47K MILES AND WE ONLY DROVE IT ABOUT 4K MILES LOCALLY WITHIN THE LAST YEAR. ALL MAINTENCE WAS KEPT UP AND NO OTHER ISSUES UNTIL NOW. DEALER QUOTED $2K FOR REPAIR. WE ARE CALLING FORD CUSTOMER SERVICE AS ITS OUT OF WARRANTY AND DEALER SAID ITS NOT RECALLED IN THE FORD DATABASE BUT YET THERE ARE NUMEROUS COMPLAINTS AND THE RECALL LISTED MATCHED WHAT WE WERE DIAGNOSED WITH.

GOT IN MY CAR AND TURNED ON THE CAR WITH THE DRIVER DOOR NOT CLOSING, HAD TO DRIVE HOME WHILE HOLDING THE DOOR. DRIVER DOOR LATCH NOT LOCKING OR GOING UP.

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHEN THE CONTACT ATTEMPTED TO PLACE THE VEHICLE IN DRIVE, IT WENT INTO REVERSE. THE CONTACT ALSO STATED THAT THE BRAKES SEIZED WHILE REVERSING IN THE DRIVEWAY. A CHILD WAS RUNNING PAST AT THE TIME OF THE FAILURE AND THE CONTACT HAD TO USE EXCESSIVE FORCE TO STOP THE VEHICLE AND AVOID THE CHILD. THE VEHICLE WAS TAKEN TO GRAND PRIX FORD (701 E PALACE PKWY, GRAND PRAIRIE, TX 75050, (972) 975-9621) WHERE IT WAS DIAGNOSED THAT A NEW SHIFTER CABLE WAS NEEDED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT MAY PAY OUT OF POCKET, BUT WOULD BE REIMBURSED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 68,000.

RECALL # 19S16, THE GEAR SHIFT CABLE DISCONNECTED AS I PARKED MY CAR IN THE GARAGE AND MY VEHICLE ([XXX] FORD FUSION 2014) KEPT MOVING FORWARD, STOPPING WITH THE WALL, AFTER I RELEASED MY FOOT FROM THE BREAK PEDAL. FORD IS SAYING THEY HAVE RECALL #19S16 BUT A REMEDY IS NOT AVAILABLE, THEY ADVISED ME NOT TO DRIVE IT, PHONE CALL REFERENCE #[XXX]. ON THE WEBSITE IT SAYS: THE REMEDY FOR THIS RECALL IS STILL UNDER DEVELOPMENT. THE RECALL IS EXPECTED TO BEGIN MAY 28, 2019. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

FUEL WILL BE AT 43 MILES TO EMPTY AND FUEL LIGHT WILL COME ON THEN GO OFF THEN THE CAR SHUTS OFF WHEN IT'S SITTING

WHEN MY RIGHT OR LEFT BLINKER IS ON, MY HEADLIGHTS FLICKER MAKING IT HARD TO SEE AT NIGHT.

DOOR WILL NOT LATCH CLOSED. THE VEHICLE WAS STATIONARY WHEN DISCOVERED. IT APPEARS TO BE A SPRING OR GEAR MECHANISM BEHIND THE LATCH THAT ISN'T WORKING. ARTICLES SAY THIS VEHICLE SHOULD BE COVERED BY RECALL, BUT MANUFACTURER SAYS IT ISN'T. NOTICING OTHER COMPLAINTS REGARDING DOOR LATCHES NOT LATCHING, SO THIS RECALL SHOULD BE EXPANDED. *DT*JB

CAR WILL HESITATE WHEN GOING DOWN A HILL AND THEN ACCELERATE,WHEN TRY TO ACCELERATE THE CAR WILL JERK AND HESITATE(2014, 2015, 2016 & 2017)..THE RPM DROPS DURING THESE INCIDENTS AND HAS REPORTED TO THE SERVICE DEPT AT CAPITAL FORD A FEW TIMES SINCE PURCHASED THE VEHICLE BRAND NEW IN 2014(2014,2015,2016,2017,2018). HAVE REPLACE LUG NUTS A FEW TIMES (FACTORY ISSUED) THEY KEEP SWELLING AND CRACKING(2016,2017& 2019). OIL LEAK BETWEEN THE ENGINE AND TRANSMISSION(6/1/19). DATES VARIES. PROBLEMS STILL EXIST AND ON GOING.

CAR LOST POWER ON (NON-INTERSTATE) HIGHWAY AS WE WERE COMING UP TO A FOUR-WAY STOP. WHEN MY WIFE TRIED TO GET THE CAR MOVING AGAIN, IT BUCKED AND SPUTTERED. THE WRENCH LIGHT ILLUMINATED ON THE CAR'S DASH, WHICH MEANS "POWERTRAIN FAULT", ACCORDING TO FORD. THE CAR BARELY RAN AND WE PULLED OVER TO THE SIDE OF THE ROAD, SHUT IT OFF AND RESTARTED IT AFTER ONE MINUTE. IT THEN RAN BETTER AND WE WERE ABLE TO GET HOME. AFTER RESTARTING, THEN WRENCH LIGHT WENT OUT. IT HAS HAD A ROUGH IDLE SINCE THEN. THE DEALER FOUND NO STORED DTCS FROM THE INCIDENT, BUT AFTER SIGNIFICANT TESTING, THE CAR SET P0570 - UNABLE TO MAINTAIN IDLE SPEED. DEALER SAYS IT IS A FAILING ELECTRONIC THROTTLE BODY BUT THAT IT IS NOT COVERED UNDER THE POWERTRAIN WARRANTY. THIS IS A SERIOUS SAFETY ISSUE AS IT FAILED WITHOUT WARNING AND COULD HAVE PUT US IN SERIOUS DANGER IF WE WERE ON A CROWDED INTERSTATE HIGHWAY. I DO NOT FEEL SAFE DRIVING IT ANYWHERE BUT ON IN-TOWN TRIPS AND MAYBE ON LIGHTLY-TRAVELED BACK ROADS. I HAVE BEEN ARGUING WITH FORD (THE COMPANY, NOT THE FORD DEALER) ON THE PHONE THAT THEY SHOULD COVER THE COST OF REPLACING THE THROTTLE BODY. SO FAR I HAVE NOT BEEN ABLE TO GET ANYONE ON THE PHONE WHO CAN MAKE THAT HAPPEN.

THE DRIVER DOOR SWUNG OPEN WHILE I WAS DRIVING ON A CITY STREET. I ATTEMPTED TO CLOSE THE DOOR, BUT IT DID NOT LATCH. I HAD TO DRIVE BACK HOME WITH AN UNLATCHED DOOR, HOLDING IT IN PLACE WITH ONE ARM TO PREVENT IT FROM SWINGING OUT AGAIN. *DT*JB

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 35 MPH, THE DRIVER'S SIDE DOOR OPENED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. WHILE HOLDING THE DOOR CLOSED, THE CONTACT DROVE TO BOB SWOPE FORD (1307 N DIXIE DRIVE, ELIZABETHTOWN, KY 42701) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

MY POWER STEERING WENT AND MY TRACTION CONTROL AND HILL START ASSIST HAVE WENT ON AT THE SAME TIME AS THE POWER STEERING IT WAS PARKED IN A PARKING LOT GOT IN STUNNED IT ON EVERYTHING STOPPED WORKING

BROKEN SHIFT SELECTION CABLE. SIMILAR TO OTHER RECALLS WITH THIS MAKE AND MODEL (18V471000 AND 19V362000) . IT WAS STATIONARY, I WAS ABLE TO PUT THE CAR IN PARK AND REMOVE MY KEY BUT THE TRANSMISSION WAS SET TO NEUTRAL. IF THE CAR WAS ON AN INCLINE IT WOULD HAVE ROLLED AND CAUSED A CRASH.

THREE TIMES IN A THREE WEEK TIME FRAME THE CAR HAS FLASHED THE MESSAGE, TRANSMISSION NOT IN PARK, WHILE IN DRIVE AND THEN COMPLETELY SHUT OFF. TWICE I HAVE THAT ON THE HIGHWAY ONCE HEADING SOUTHBOUND ON 95,BANOTHER ON 128NORTH AND THE 3RD ON A SIDE STREET. I'VE BEEN ABLE TO SAFTLEY MAKE IT OVER TO EITHER BD LATE OR SIDE OF STREET . HOWEVER THE PROBLEM/ CONCERN HAS YET TO BE RECTIFIED WITH KELLY FORD BEVERLY WHERE I BOUGHT VEHICLE

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). WHILE PARKING THE VEHICLE, THE GEAR SHIFTER WAS ENGAGED; HOWEVER, UPON EXITING THE VEHICLE, IT MOVED IN REVERSE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO GREEN FORD (LOCATED AT 2211 W PIONEER PKWY, PEORIA, IL 61615, (309) 693-2525) WHERE IT WAS DIAGNOSED THAT THE CLIP FRACTURED AND THE SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 122,668. THE VIN WAS INVALID.

LOOSE STRING WHEEL

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, IT TOOK NUMEROUS ATTEMPTS TO START AND THE ENGINE WARNING LIGHT ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 114,000.

CAR WAS IN GARAGE, WOULD FREELY SHIFT OUT OF PARK BUT WOULDN'T CATCH ANY GEARS. NO LIGHTS GAME ON THE DASH. WHEN IT WAS IN PARK THE P WOULD LIGHT UP, BUT WHEN YOU MOVE THE SHIFTER NOTHING LIGHTS UP. UPON FURTHER INSPECTION, THE SHIFTER CABLE BUSHING GAME OFF AND WAS LOOSE. THIS IS A CURRENT RECALL BUT FOR SOME REASON DOES NOT APPLY TO MY VIN.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CRUISE CONTROL FAILED TO FUNCTION. AN UNKNOWN LOCAL DEALER WAS MADE AWARE OF THE FAILURE BUT WAS NOT ABLE TO ASSIST. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

A PIECE OF WINDOW MOLDING DISINTEGRATED . AND ALLOWED WATER TO PERMEATE THE INSULATION IN THE DASH AS WELL AS THE REST OF THE CAR. THIS WAS NOT APPARENT UNTIL AN ODOR WAS DETECTED. NEITHER FORD OR THE DEALER WILL OFFER ANY COMPENSATION. THE COST FOR REPAIRS IS $4,500 AND WAS TOLD BOOK VALUE IS $,9,000

WHILE DRIVING MY 2014 FORD FUSION ON THE FREEWAY TWO WARNINGS POPPED UP ONTO MY SCREEN SAYING, POWER ASSIST STEERING FAILURE AND HILL CLIMB ASSIST FAILURE, WHICH RESULTED IN A FAILURE OF MY POWER STEERING WHICH LEFT IT VERY DIFFICULT FOR ME TO CONTROL THE VEHICLE AND AVOID ANY INJURY TO MYSELF OR OTHERS. AFTER HAVING TO DRIVE IT TO THE FORD DEALERSHIP IN THIS CONDITION, I AM TOLD THAT THEY CANNOT HELP ME OUT SINCE THERE IS NO DIRECT RECALL UNDER MY VIN NUMBER TO MATCH THIS CAR ALTHOUGH THERE ARE MULTIPLE STEERING RECALLS ON TOP OF THE CLASS ACTION LAWSUIT OPENED FOR THIS EXACT CLAIM I AM HAVING. I HAVE BEEN PASSED BACK AND FORTH FROM THEIR MANAGEMENT TO CUSTOMER SERVICE WITH NO CARE OR SYMPATHY WHATSOEVER FOR SOMETHING THAT COULD HAVE RESULTED IN DEATH OR INJURY OF MYSELF OR ANYONE ELSE ON THE ROAD AT THE TIME. I HAVE ONLY HAD THE CAR FOR A YEAR AND IT IS AT 91,000 MILES SO IT HAS SURPASSED ITS WARRANTY ON MILES AND I HAVE NO COVERAGE FOR THE REPAIRS WHATSOEVER.

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHEN THE VEHICLE WAS PLACED IN PARK, IT ROLLED BACKWARDS AND FAILED TO ENGAGE IN PARK. THE CONTACT DEPRESSED THE BRAKE PEDAL UNTIL THE VEHICLE STOPPED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO CAVALLIN FORD (320-629-2549, LOCATED AT 630 13TH ST SW, PINE CITY, MN 55063) WHERE IT WAS DIAGNOSED THAT THE CABLE BETWEEN THE GEAR SHIFT AND THE TRANSMISSION FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.

I HAVE A 2014 FORD FUSION WITH 38,000 MILES ON IT. THE DRIVER'S DOOR WON'T CLOSE. THERE'S A SAFETY RECALL (15S16) ON THIS ISSUE. I TOOK THE CAR TO SURPRISE FORD (WITH THE DOOR ROPED SHUT), AND THEY TOLD ME THAT THE RECALL DOESN'T COVER MY VIN. THEY TOLD ME TO OPEN A CASE WITH FORD, SO I DID CAS[XXX]. FORD TOLD ME THE SAME THING. HOW CAN THEY NOT COVER MY VIN (AND OTHERS LIKE MINE) IF MY VEHICLE IS EXPERIENCING THE ISSUE? I THINK COVERAGE OF THIS WILL FORCE FORD TO DO THE RIGHT THING AND EXPAND THEIR RECALL BEFORE SOMEONE GETS HURT. WHAT IF THE DOOR FLEW OPEN IN TRAFFIC? CONTACT STATED DRIVER' FRONT LATCH WAS REPLACED. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

EVERYTIME I PUT MY CAR IN GEAR, EITHER REVERSE OR DRIVE, THE GAS TANK DOOR WILL OPEN UP. THE GAS TANK BUTTON DOESN'T WORK AND NEITHER DOES THE EV BUTTON FOR PURE ELECTRIC DRIVE. THE ONLY WAY TO OPEN THE GAS TANK DOOR IS TO PUT THE CAR IN GEAR.

NOT SHIFTING PROPERLY AND A LEAK. THERE IS A RECALL # 18V169000 BUT IT DOES NOT INCLUDE THIS PARTICULAR FORD FUSION EVEN THOUGH THIS IS HAPPENING TO MY CAR.

AFTER GETTING TO MY DESTINATION AND PULLING INTO A DESIGNATED PARKING SPOT, I PUT THE VEHICLE IN PARK AND GOT OUT. AS I WAS GETTING OUT, THE VEHICLE BEGAN TO ROLL. I IMMEDIATELY GOT BACK IN AND APPLIED THE BRAKES. I CHECKED TO SEE IF I INDEED HAD PUT THE VEHICLE IN PARK AND THE PARKING INDICATOR READ "PARK". AT THAT TIME, I ENGAGED THE PARKING BREAK TO KEEP THE VEHICLE FROM ROLLING. FAULT: "VEHICLE CONTINUES TO MOVE AFTER BEING PLACED IN PARK." AFTER INVESTIGATING THE PROBLEM, I FOUND OUT THAT FORD HAD A RECALL (RECALL 18S20) FOR FAULTY SHIFT CABLE BUSHING. I CHECKED THE SHIFT CABLE BUSHING AND IT WAS BROKE. UPON CHECKING WITH THE FORD DEALER, THEY TOLD ME THE VEHICLE WASN'T COVERED BY THE RECALL DUE TO IT BEING MANUFACTURED AFTER THE RECALL ENDED. HOW CAN THE VEHICLE HAVE THE SAME ISSUE AS THE RECALL IF IT WAS MANUFACTURED AFTER THE RECALL?

VEHICLE WILL GO INTO SAFE MODE WHILE DRIVING AND WILL FORCE YOU TO PULL OVER AND SHUT DOWN VEHICLE REGARDLESS OF LOCATION, TRAFFIC, OR DRIVING CONDITION. WHEN YOU SHUT OFF CAR, YOU WAIT A FEW MINUTES, RESTART CAR AND THEN CAR DRIVES NORMAL AGAIN, UNTIL IT HAPPENS AGAIN.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR LOCK DID NOT LATCH WHEN THE DOOR WAS CLOSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TEAM FORD LINCOLN (702-395-5100, LOCATED AT 5445 DREXEL RD, LAS VEGAS, NV 89130) WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

I'VE HAD MY VEHICLE SINCE OCTOBER 2015, MY VEHICLE TAKES TO LONG TO STOP WHILE DRIVING. THE DISTANCE BETWEEN CAR CAN BE FAR BUT CAR STILL WON'T STOP. I HAVE HAD 2 ACCIDENTS IN THIS VEHICLE BECAUSE OF THIS. IT'S LIKE THE CAR IS GLIDES AND YOU HAVE TO PUT EXCESSIVE FORCE ON BRAKE TO GET VEHICLE TO STOP. YOU CAN ALSO BE COMPLETELY STOPPED AT A LIGHT AND THE CAR WILL LIGHTLY GLIDE BUT TO THE POINT U DON'T NOTICE THE CAR IS MOVING. THE 1ST ACCIDENT THE AIRBAG DEPLOYED I WASN'T EVEN DOING 2 MPH. I WAS SITTING IN TRAFFIC WITH FOOT ON BRAKE AND CAR GLIDED. MILES AT TIME WAS LESS THAN 50,000.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT WAS DIFFICULT TO TURN THE STEERING WHEEL. IN ADDITION, THE POWER STEERING AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED AND "ASSIST POWER STEERING" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PARISH FORD (2900 RIVER RD W, GOOCHLAND, VA 23063, (804) 556-4444) WHERE IT WAS DIAGNOSED THAT A NEW STEERING COLUMN AND/OR POWER STEERING GEAR NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WOULD NOT REPAIR THE VEHICLE BECAUSE THE VEHICLE EXCEEDED THE WARRANTY MILEAGE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER IN 2015 FOR REPAIRS AT 84,000 MILES. THE CONTACT STATED THAT THE DEALER STARTED COUNTING AT 84,000 MILES AND NOT FROM WHEN THE VEHICLE WAS PURCHASED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 216,022.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACTED STATED THAT THE GEAR SHIFT SELECTOR SEIZED IN NEUTRAL. THE VEHICLE WAS TAKEN TO PALM COAST FORD (LOCATED AT 1150 PALM COAST PKWY SW, PALM COAST, FL 32137, (386) 447-3380) WHERE IT WAS DIAGNOSED THAT THE BUSHING ON THE TRANSMISSION CABLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

FRONT PASSENGER SIDE SEATBELT LOCKS UP WHILE ATTEMPTING TO PUT ON. TAKES SEVERAL ATTEMPTS TO FULLY FASTEN. IT CONSISTENTLY TIGHTENS WHILE DRIVING. THIS ISSUE STARTED AFTER FORD ADDRESSED THE PRETENSIONER RECALL. FORD DEALER IN HAGERSTOWN MD REFUSED TO FIX PROBLEM WITHOUT A $570 PAYMENT . SEATBELTS SHOULD ALWAYS BE COVERED FOR THE LIFETIME OF THE VEHICLE!

CAR WAS ATTEMPTING TO PARK WHEN THIS HAPPENED: 2013-16 MODEL YEAR FORD FUSION AND 2013-14 FORD ESCAPE VEHICLES TO REPLACE SHIFTER CABLE BUSHINGS. ON AFFECTED VEHICLES, THE BUSHING THAT ATTACHES THE SHIFTER CABLE TO THE TRANSMISSION MAY DETACH FROM THE TRANSMISSION. A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION MAY ALLOW THE TRANSMISSION TO BE IN A GEAR STATE DIFFERENT THAN THE GEAR SHIFT POSITION SELECTED BY THE DRIVER. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO 'PARK' AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN 'PARK,' WITH NO WARNING MESSAGE OR AUDIBLE CHIME. IF THE PARKING BRAKE IS NOT APPLIED, A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION COULD RESULT IN UNINTENDED VEHICLE MOVEMENT, INCREASING THE RISK OF INJURY OR CRASH. CONTACTED FORD DEALERSHIP WITH VIN AND WAS TOLS VIN # DOES NOT MATCH RECALL EVEN THOUGH RECALL WAS MADE IN THE FOURTH YEAR OF OWNERSHIP JULY 2018 AND RECALL MATCHES MY VEHICLE FORD FUSION 2014 YEAR MAKE AND MODEL UNABLE TO CONTACT FORD 800 NUMBEE DUE TO WEEKEND BUSINESS HOURS PLEASE REVIEW ASSIST AND OFFER REMEDY. RECALL NUMBER IS #18S20 THANKS.

WHILE ATTEMPTING TO DRIVE TO WORK ONE MORNING, I STARTED MY VEHICLE, AND PUT IT IN DRIVE. WHEN I HIT THE GAS, I ROLLED BACKWARDS. I NOTICED THE DISPLAY SHOWED ME IN REVERSE EVEN THOUGH THE SHIFTER WAS IN DRIVE. I TRIED SHIFTING GEARS BUT THE DISPLAY STILL HAD ME IN REVERSE EVEN WHEN I SHIFTED TO NEUTRAL AND BACK IN PARK. I TURNED THE VEHICLE OFF AND TRIED TO TURN THE CAR BACK ON BUT IT WOULD NOT START BECAUSE THE DISPLAY STILL SHOWED THE TRANSMISSION IN REVERSE EVEN THOUGH THE SHIFTER WAS STILL IN PARK. BECAUSE OF THIS, THE CAR WOULD ROLL FORWARD. I HAD TO USE MY EMERGENCY BRAKE TO PREVENT THE VEHICLE FROM ROLLING. THIS IS IS A KNOWN RECALL BUT FOR SOME REASON MY VEHICLE'S VIN NUMBER WAS NOT PART OF THE RECALL SO I HAD TO PAY FOR TOWING AND REPAIRS OUT OF POCKET.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO ASHLAND FORD CHRYSLER (28715 US-2, ASHLAND, WI 54806) WHERE IT WAS DIAGNOSED THAT THE INTERNAL STEERING RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000.

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS TURNED OFF AND IN THE PARK POSITION, IT REVERSED OUT OF THE DRIVEWAY WITHOUT WARNING. THE CONTACT RAN OUTSIDE, OPENED THE DRIVER'S DOOR, AND APPLIED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THERE WAS NO CRASH OR INJURIES. THE VEHICLE WAS TOWED TO YEMM FORD, INC. (2201 W MAIN ST, GALESBURG, IL 61401, (888) 420-6993) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE BUSHING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 205,208.

THERE IS A RECALL ON FORD FUSIONS FOR SHIFTER CABLE COMING LOOSE WHICH OCCURRED TO MY FUSION I WAS INFORMED AT THE FORD DEALER THAT MY VEHICLE WAS NOT PART OF THE RECALL SO I HAD TO PAY $500 TO HAVE IT REPAIRED.SINCE THIS IS THE SAME PROBLEM ON THE SAME YEAR MODEL VEHICLES IN THE RECALL , I THINK ALL FUSIONS SHOULD BE INCLUDED IN RECALL BEFORE SOME ONE IS IN AN ACCIDENT OR INJURED

MY PASSENGER DOOR WILL NOT LATCH OR STAY SHUT. MY VIN DIDN'T RECOGNIZE THE RECALL. AFTER FURTHER RESEARCH MY SITUATION SEEMS IDENTICAL TO FORDS RECALL 15S16 OR ( 17V-210) FORD RECALLED 390K VEHICLES SPANNING THE YEAR MY VEHICLE WAS PRODUCED. I BELIEVE MY VEHICLE IS AFFECTED BY A FAULTY DOOR LATCH THAT FORD HAS FAILED TO RECALL. THE VEHICLE WAS STATIONARY WHEN THIS OCCURRED HOWEVER THE DOOR WILL NOT LATCH UNDER ANY CONDITION NOW. I HAVE TO USE A RATCHET STRAP TO KEEP THE DOOR SHUT.

TL* THE CONTACT OWNS A 2014 FORD FUSION. AFTER ADDING FUEL IN THE VEHICLE AND WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. AN ABNORMAL HUMMING NOISE EMERGED FROM THE VEHICLE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED ROYAL OAK FORD (27550 WOODWARD AVE, ROYAL OAK, MI 48067, (248) 548-4100), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE PURGE VALVE CANISTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 124,750. *DT *TR

IN THE SUMMER OF LAST YEAR 2018 I WAS IN A STORE SHOPPING CAME OUT CRANKED MY CAR, THE AIR WOULD NOT COME ON AND THE WINDOWS WOULD NOT ROLL DOWN. IT WAS IN THE 90'S THAT DAY AND EVEN HOTTER INSIDE MY CAR! THE VEHICLE WAS STATIONARY AT THE TIME IN THE PARKING LOT. IT HAD THIS PROBLEM THE REST OF THE SUMMER WHILE THE TEMPERATURES OUTSIDE WAS HOT. IT IS APRIL 2019 AND JUST A FEW DAYS AGO WE HAD A WARM DAY AROUND 75 DEGREES. I LEFT FOR WORK STOPPED AT THE END OF MY DRIVEWAY HAD THE CAR IN PARK AND LEFT MY DOOR OPEN WHILE I GOT THE MAIL. GOT BACK IN AND AGAIN DID NOT HAVE AIR AND COULD NOT ROLL THE WINDOWS DOWN. EVERY TIME THIS HAPPENS THE RADIO WILL NOT WORK EITHER. LAST YEAR DURING THE TIME THE AIR AND WINDOWS WERE NOT WORKING MY BATTERY WAS DEAD WHEN I WAS GOING TO GO TO WORK ONE MORNING. TOOK IT OUT AND WENT AND HAD IT TESTED AT LOCAL AUTO PARTS STORE. THEY SAID THEY HAD NEVER SEEN A BATTERY THAT THEY COULDN'T READ LIKE THAT BEFORE. IT'S LIKE THE BATTERY WAS FRIED. ALONG WITH THOSE PROBLEMS LAST YEAR MY CAR WAS STATIONARY AT HOME IN MY DRIVEWAY AND I WENT TO GET IN MY CAR AND MY DOORS WERE LOCKED I TRIED THE REMOTE AND THE KEYLESS ENTRY AND NOTHING WOULD UNLOCK MY DOORS. SO I HAD NO ACCESS TO GET INTO MY CAR. A FEW DAYS LATER I TRIED AGAIN AND IT UNLOCKED. I'VE ALSO CAME HOME A COUPLE TIMES AT NIGHT IN THE PAST WEEK AND NOTICED THE INSIDE LIGHTS WHERE THE AIR/HEAT & RADIO CONTROLS ARE IS FLASHING ON AND OFF AND THE OUTSIDE GROUND LIGHTS UNDER THE MIRRORS ON THE DRIVER AND PASS

IN OCTOBER, 2018, THE POWER STEERING BEGAN GOING OUT INTERMITTENTLY. HAD IT "REPAIRED" AT A COST OF $1029. IT BEGAN DOING THE SAME THING 6 WEEKS AGO, TOOK IT IN THEY SAY IT IS A DIFFERENT PROBLEM NOW WITH ESTIMATED COST OF 2K TO FIX. NOT HAVING THE MONEY, I CONTINUED TO DRIVE THE CAR AND IT DID NOT ACT UP UNTIL LAST WEEK. IT CONTINUES TO GO OUT, WITH NO RHYME OR REASON, AND WHEN I STOP, TURN THE CAR OFF AND REMOVE THE KEY, THEN RESTART IT, IT FIXES ITS SELF. I DO NOT BELIEVE THAT SOMETHING THAT WAS "REPAIRED" IN OCTOBER CAN BREAK AGAIN IN A DIFFERENT WAY WITHIN A FEW MONTHS. EVERY TIME I DRIVE I HOPE THAT THE STEERING DOES NOT GO OUT WHILE I AM IN A CURVE, BECAUSE THAT COULD RESULT IN ME WRECKING. THERE ARE SO MANY PROBLEMS WITH FORD POWER STEERING THAT I FEEL THIS IS A DEFECT THAT SHOULD BE REPAIRED AT NO COST TO ME, UNTIL THEY ACTUALLY GET IT RIGHT.

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO BE DRIVEN, BUT THE FAILURE RECURRED THREE TIMES WHILE DRIVING DOWN THE ROAD. THE VEHICLE WAS TAKEN TO R TOWN FORD (LOCATED AT 9311 LIBERTY RD, RANDALLSTOWN, MD 21133, (410) 655-2000), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

CAR ACCELERATES AND DECELERATES SOMETIMES SPUTTERS BAD WHEN IN REVERSE. WRENCH ICON COMES ON. FORD REPLACED THE WIRE HARNESS AND PIGTAIL FOR AN EXPENSIVE COST TO ME BUT NOW ITS DOING THE SAME THING AGAIN. ALL THIS HAPPENS WHILE DRIVING DOWN CITY STREETS.

I CURRENTLY HAVE A SAFETY RECALL FOR A FAILED THERMISTOR ON MY CHARGING CABLE FOR MY 2014 FORD FUSION ENERGI PLUGIN HYBRID. SAFETY RECALL STATES THAT THERE IS A CHANCE OF FIRE WHEN PLUGGING IN THE CAR TO MY HOME OUTLET USING THE CHARGING CABLE THAT COMES WITH THE VEHICLE. MY FORD DEALERSHIP IS AWARE AND I HAVE REACHED OUT MULTIPLE TIMES ABOUT A REPLACEMENT BUT THERE ARE NONE IN STOCK. SO AT THIS TIME I DO NOT FEEL IT IS SAFE TO CHARGE MY VEHICLE UNTIL A NEW CHARGING CABLE THAT MEETS THE SAFETY REQUIREMENTS WITH NEW THERMISTOR IS PROVIDED. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TAKATA RECALL- STEERING WHEEL CONTROLS ARE NOT WORKING, INCLUDING TURN SIGNALS AND WINDSHIELD WIPERS; BLUETOOTH NOT FUNCTIONING PROPERLY. PHONE CONNECTS, BUT THERE IS NO CONNECTION WHEN PLAYING MUSIC FROM DEVICE

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 55 MPH, THE FRONT DRIVER'S DOOR OPENED ON ITS OWN. THE CONTACT STATED THAT THE DOOR LATCH WOULD NOT OPERATE PROPERLY. MADISON COUNTY FORD LINCOLN (6012 ATWOOD DR, RICHMOND, KY 40475) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS ALSO CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 151,000.

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS BEING INSPECTED AT MEEGAN FORD (2551 MEMORIAL BLVD RTE 119, CONNELLSVILLE, PA 15425, (888) 290-2239), A HUGE OIL LEAK WAS FOUND. THE DEALER PLACED DYE IN THE VEHICLE TO DETERMINE WHERE THE OIL LEAK WAS ORIGINATING, BUT THEY WERE UNSUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS EMAILED AND THE CONTACT WAS AWAITING A REPLY. THE FAILURE MILEAGE WAS 51,000.

CAR SHIFTS EXTREMELY HARD OUT OF PARK AFTER SITTING FOR AN HOUR OR MORE. ALSO SHIFTS VERY HARD INTO 3RD GEAR WHILE DRIVING, REGARDLESS OF HOW MUCH THROTTLE YOU GIVE IT.

FORD AS WELL AS PAT MILLIKEN FORD IN REDFORD MICHIGAN ALLOWED ME TO UNSAFELY DRIVE A VEHICLE THAT HAD AN OPEN RECALL FOR A SHIFT CABLE BUSHING DUE TO THE FACT SOEMONE IN THERE DEPARTMENT 'MISTAKENLY' MARKED MY VEHICLE RECALL AS REPAIRED ON FEBRUARY 13TH, 2019 TOTAL SAFETY ISSUE THAT NEEDS TO BE ADDRESSED!

SHIFT CABLE OFF TRANSMISSION CABLE BUSHING. PARKED AT WORK, SHIFTED TO PARK AND TOOK FOOT OFF BRAKE AND BEGAN ROLLING. SHIFTER WAS STUCK IN THE PARK POSITION BUT CAR WAS IN DRIVE. USED E-BRAKE AVOID ROLLING INTO VEHICLE AHEAD OF ME. BOB ALLEN FORD IN OVERLAND PARK, KS COMPLETED THE REPAIRS AND NOTED "C/S THE CAR WILL NOT START IT THINKS IT IS IN DRIVE FOUND SHIFT CABLE OFF TRANSMISSION REPLACED CABLE BUSHING AND ADJUSTED CABLE, VERIFIED OPERATION. THIS IS KNOWN RECALL ON 2013 AND 2014 FORD FUSIONS MANUFACTURED AT THE HERMOSILLO MEXICO PLANT, BUT MY CAR MANUFACTURED IN DECEMBER OF 2013, DOES NOT FALL WITHIN THE DATES ON THE RECALL SO I WAS REQUIRED TO PAY FOR REPAIRS, PARTS, LABOR, AND A TOW TO THE SERVICE CENTER TOTALING $447.12. ADVISED BY BOB ALLEN FORD TO FILE A COMPLAINT AND/OR CONTACT FORD ABOUT THE ISSUE AND REQUEST A REFUND.