CAR HAS LIMITED POWER AND ACCELERATION. HESITATES WHEN ACCELERATING. WHEN CLIMBING A HILL, TRANSMISSION WONT DOWNSHIFT PROPERLY. WHEN MANEUVERING "S" CURVES YOU CAN FEEL RESISTANCE IN THE STEERING. THERE IS A WRENCH LIGHT FOR THE RESTRAINT SYSTEM THAT CANT BE LOCATED.
2014 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
I DON'T KNOW IF I'M THE CORRECT SITE BUT I AM VERY CONCERNED WITH MY DEFROSTER ON MY WINDSHIELD. THERE ARE TIMES WHEN I'M DRIVING THAT THE VISIBILITY ON MY WINDSHIELD IS EXTREMELY POOR; CAN BARELY SEE OUT OF THE WINDOW. I TRY MANY VARIABLES TO REMEDY IT, AC, HEAT, HIGH, LOW ETC. NOTHING WORKS TO REMEDY AND IT IS VERY DANGEROUS.
WAS DRIVING AND MADE A TURN AND MY DRIVER DOOR FLEW OPEN
THE ELECTRIC POWER STEERING NEEDED REPLACEMENT AT 69K MILES.THE 2013 FORD FUSIONS HAD A POWER STEERING RECALL BUT THE 2014 DID NOT.
I HAVE LOST ABILITY TO ACCELERATE WHILE DRIVING ON HIGHWAY AND VEHICLE WOULD NOT GO ABOVE 40 MPH ON I-20, A 70MPH ROAD SYSTEM, CAR JOLTS OR JUMPS EVEN WITHOUT FOOT ON ACCELERATOR SO THAT I HAVE NO CONTROL OVER THE CAR'S ACCELERATION. GAS GAUGE JUMPS WILDLY AND RANDOMLY FROM 22 MPG TO 99 MPG. BRAKE LIGHTS AND OTHER LIGHTING SYSTEMS REMAIN ON WHEN CAR IS COMPLETELY SHUT DOWN AND HEADLIGHTS AND INTERIOR LIGHTS ARE TURNED TO OFF POSITION. ADDITIONALLY, AFTER THE CAR IS IN PARK AND TURNED OFF, VEHICLE WILL JUMP FORWARD SEVERAL INCHES. SEVERAL ADDITIONAL INCONSISTENT LIGHT ISSUES WHEN CAR IS TURNED ON AND OFF. PASSENGER SEATBELT DOES NOT WORK. PROBLEMS BEGAN 2018 AND CONTINUE TO PRESENT DAY. LOCAL FORD DEALERSHIP UNCONCERNED AND UNHELPFUL IN PRIORITIZING THE REPAIRS AFTER MULTIPLE CALLS AND DIRECT DISCUSSION WITH SERVICE MANAGER.
MY 2014 FORD FUSION WITH 54,000 MILES HAS AN ENGINE PROBLEM. SOMEHOW THE COOLANT/ANTI-FREEZE WAS ALLOWED TO LEAK INTO THE ENGINE. INITIALLY I SENT IT TO FORD OF WAXAHACHIE, TX WHEN THE LIGHT FIRST CAME ON. THE DEALERSHIP SAID IT WAS LOW COOLANT AND SENT MY CAR HOME. 5 DAYS LATER I'M 20 MILES FROM HOME AND IT OVERHEATS AGAIN AND THE CHECK ENGINE LIGHT COMES ON. THE COOLANT CONTINUED TO GET INTO THE ENGINE THROUGH WARPED GASKET OR CYLINDER AND THIS TIME IT RUINED MY ENGINE. I TOOK IT BACK TO THE FORD AND THEY DON'T WANT TO TAKE ANY OF THE BLAME ON THE MISDIAGNOSIS. INSTEAD THEY PREFER I PAY $6,000 FOR A NEW ENGINE.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY PURCHASED; HOWEVER, WHEN THE GEAR SHIFTER WAS PLACED IN THE DRIVE POSITION, THE VEHICLE WOULD REVERSE INSTEAD. ADDITIONALLY, WHEN THE GEAR SHIFTER WAS PLACED IN THE REVERSE POSITION, THE VEHICLE WOULD MOVE FORWARD. THE VEHICLE WAS TAKEN TO WEST HERR FORD OF WILLIAMSVILLE (LOCATED AT 8137 MAIN STREET, WILLIAMSVILLE, NY 14221) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT PASSENGER DOOR OPENED WITHOUT WARNING. THE CONTACT CALLED JORGENSEN FORD SALES AT 833-894-4613 (LOCATED AT 8333 MICHIGAN AVE, DETROIT, MI 48210) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. TWO DAYS LATER, WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR PASSENGER DOOR OPENED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL; HOWEVER, THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A DEALER FOR EVALUATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,800.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). CHAPMAN FORD SCOTTSDALE (3950 N 89TH ST, SCOTTSDALE, AZ 85251, 480-420-1460) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL. THE MANUFACTURER WAS NOTIFIED AND PROVIDED THE SAME INFORMATION. THE CONTACT WAS ALSO DENIED A REQUEST FOR A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE TRANSMISSION REMAINED IN THE NEUTRAL POSITION AND WOULD NOT SWITCH INTO THE DRIVE POSITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION BUSHING SHIFTER CABLE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. COCONUT POINT FORD (22400 S. TAMIAMI TRL, ESTERO, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000.
SEATBELT LOCKS UP WHEN YOU TRY TO HOOK IT ON PASSENGER SIDE. VEHICLE NOT MOVING BUT RUNNING
POWER STEERING ASSIST DISABLED WHILE DRIVING AT 65MPH ALMOST CAUSING ACCIDENT DUE TO THE FACT THAT STEERING THE VEHICLE BECAME VERY DIFFICULT.
THE VEHICLE WAS SITTING ABOUT 24 HOURS AND I GO TO GET IN IT TO GO TO WORK AND IT DOESN'T IMMEDIATELY START LIKE IT NORMALLY DOES, ONCE IT STARTED THE SERVICE BRAKE LIGHT WAS NOW ON ALONG WITH THE MAINTENANCE WRENCH AND MY BRAKES WERE PRACTICALLY NON EXISTENT SINCE I DON'T LIVE FAR I DROVE IT TO THE DEALER WITH A ESCORT VEHICLE JUST IN CASE AND THE DEALER REPLACED THE BATTERY RETESTED AND IS NOW BEING SENT TO THE MANUFACTURER DEALER TO HAVE SOMETHING WITH THE HYBRID SYSTEM SERVICED WILL UPDATE WITH MORE DETAIL WHEN RECEIVED.
TAKATA RECALL: THE CAR IS STALLING WHILE I AM IN DRIVE, WITH SPEEDS UP TO 70 MPH. IT ALSO WILL NOT START AFTER I HAVE PUT GAS IN THE TANK. I HAVE TO STEP ON THE GAS TO GWT IT TO START. THE CAR IS ALSO SHAKING BACK AND FORTH WHILE IN PARK JUST TRYING TO STAY STARTED. THEN IT WILL DIE. EVERYTIME I COME TO A STOPLIGHT OR A STOP SIGN I GO THROUGH THIS AND HAVE GREAT DIFFICULTY STARTING IT BACK UP CONTINUOUSLY.
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 60 MPH ON THE HIGHWAY, THE POWER STEERING SEIZED. THE CONTACT WAS ABLE TO STEER THE VEHICLE TO THE SHOULDER. THE VEHICLE WAS TOWED TO BILLINGSLEY FORD LINCOLN OF LAWTON (8209 NW QUANNAH PARKER TRL, LAWTON, OK, (580) 536-3325), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 96,000.
WHILE DRIVING ON CITY STREETS I LOST POWER STEERING AND HAD TO FIGHT TO GET THE CAR SAFELY OFF OF THE ROAD. THE CAR SHOWED A STEERING ASSIST FAULT AS WELL AS HILL START ASSIST, ACTIVETRAC AND COLLISION WARNINGS ALL BEING UNAVAILABLE. I HAD THE CAR TOWED TO THE DEALERSHIP WHERE THEY SAID IT WAS NOT UNDER A RECALL OR COVERED BY WARRANTY.
I WAS BACKING OUT OF MY DRIVEWAY, PUT MY CAR IN REVERSE AND THEN STOPPED AND TRY TO PUT IT IN DRIVE, I THEN REALIZED THE CAR WAS STILL IN REVERSE. THE GEAR LET ME SHIFT INTO PARK, BUT THE CAR ITSELF WAS STILL IN REVERSE. I HAD TO KEEP MY FOOT ON THE BRAKE AND PUT MY PARKING BRAKE ON. THE GEAR IS STUCK IN PARK AND WILL NOT SHIFT BUT THE DISPLAY ON THE DASH SAYS REVERSE. MY CAR WILL TURN ON, BUT WILL NOT START. *TR
THE PURGE VALVE WENT OUT ON MY CAR AFTER NEVER HAVING ANY PERFORMANCE OR EMISSIONS RELATED ISSUES. UPON RESEARCHING, IT SEEMS TO BE RATHER COMMON IN FORD FUSIONS. IS THERE A RECALL REVIEW WARRANTED AT THIS TIME? I WAS DRIVING TO WORK AND STARTED HEARING A LOUD HUMMING, VIBRATING SOUND COMING FROM MY GAS TANK / GAS CAP AREA. IT CONTINUED TO HUM EVERY 15 SECONDS OR SO OVER THE NEXT 20 MINUTES UNTIL I ARRIVED AT WORK. THERE WERE NO OTHER ISSUES AND MY CAR SEEMED TO RUN JUST FINE. THIS IS, HOWEVER, AN EMISSIONS CONCERN AND SEEMS TO BE COMMON IN FORD FUSION FORUMS. PLEASE INVESTIGATE FOR A RECALL ALERT.
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE MAKING TURNS, THE STEERING WHEEL WAS DIFFICULT TO TURN WITHOUT WARNING. IN ADDITION, WHILE DRIVING, THE VEHICLE FAILED TO DRIVE STRAIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 50,580.
ELECTRIC POWER STEERING RACK FAILED AND POWER STEERING LOSES POWER WHILE DRIVING AT NORMAL SPEEDS. ADVANCETRAC LIGHT, TRACTION CONTROL AND HILL ASSIST LIGHTS SHOW ON DASHBOARD.
STEERING ASSIST FAULT LIGHT ON. POWER STEERING WENT OUT WHILE DRIVING ON CITY STREET . TRACTION CONTROL AND HILL START FAULT LIGHT CAME. SERVICE ADVANCE TRAC LIGHT CAME ON AS WELL.
PURCHASED THE CAR USED, WITH 77,600 MILES ON IT. AFTER OWNING IT A COUPLE DAYS, STARTED NOTICING AN ISSUE. WHEN PRESSING GAS TO GO, THE CAR HESITATES AND WILL NOT ACCELERATE. FEELS LIKE THE CAR IS GOING TO STALL, SHAKES A BIT. WE TOOK IT TO A FORD DEALER, WHO "RESET THE COMPUTER TO ADJUST TO MY SON'S DRIVING". DID NOT FIX THE PROBLEM. WAS TOLD CLUTCH ISSUE AND WOULD COST $1300 TO REPAIR!!!! NO WAY.
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE DOOR AJAR WARNING INDICATOR SOUNDED AND ILLUMINATED. THE FIRST OCCURRENCE WAS FOR THE PASSENGER DOOR AND THE SECOND OCCURRENCE WAS FOR THE DRIVER'S DOOR. SANDERSON FORD (6400 N 51ST AVE, GLENDALE, AZ 85301, (800) 729-3501) WAS CONTACTED AND STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE CONTACT ATTRIBUTED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS CONTACTED, BUT NO RESOLUTION WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
I HAVE NUMEROUS COMPLAINTS/RECALLSON THIS VEHICLE. EVERYTHING FROM THE TRANSMISSION, TO THE RADIATOR, COOLANT, STEERING WHEEL COLMN, AND NOW THE AIR BAG SENSOR IS LIT AS 'ON'. I BELIEVE THIS IS NOT A TAKATA RECALL, HOWEVER IT IS, WHAT I BELIEVE JUST ANOTHER RECALL WAITING TO HAPPEN. WHEN THE CAR IS A LEMON,WHY SHOULD I BE CHARGED TO HAVE ANYTHING DIAGNOSED TO SEE THE 'CAUSE' OF ANY PROBLEM?
BOTH MY REAR DOOR LATCHES HAVE FAILED CAUSING THE DOOR TO BE UNABLE TO BE CLOSED SHUT, AND THIS HAS HAPPENED SUDDENLY ONCE WITH MY SON IN THE BACK SEAT NEXT TO THE DOOR. THE DOOR BECOMES UNABLE TO BE CLOSED AND WILL SWING OPEN UPON TURNS ETC. THIS WAS A MAJOR RECALL OF SIMILAR FORD FUSION MODELS IN THE 2014 MANUFACTURER YEAR FOR SOME REASON MY VIN DID NOT POP UP FOR THIS PARTICULAR RECALL BUT CLEARLY IT SHOULD HAVE BEEN AND NEEDS TO BE ADDED TO THIS EXISTING RECALL SO I CAN GET THIS RESOLVED BY THE COMPANY.
I BOUGHT THIS CAR BRAND NEW.. IT'S BEEN A NIGHTMARE FROM THE FIRST WEEK... IT HAS A OIL LEAK.. THE CAR JERKS WHEN YOUR DRIVING BUT YET THEY SAY IT HAS TO GET USE TO MY DRIVING WELL SEPTEMBER WILL BE 5 YEARS IT SHOULD BE USE TO MY DRIVING.. YOU CAN FEEL THE CAR UP AND IT SAY YOU HAVE 300 MILES TO EMPTY DRIVE 2 MILES AND THEN IT SAYS 0 MILES TILL EMPTY.. THE RADIO AND THE AC COME ON BY THEIR SELF..THE CAR ACTED LIKE IT DIDN'T WANT TO CRANK, WENT AND GOT IT CHECKED, SAID THERE IS NOTHING WRONG WITH STARTER OR ALTERNATOR NEEDS TO BATTERY, OK GOT NEW BATTERY AND IT STILL DRAGS TO START... THIS IS THE WORSE CAR I HAVE EVER OWNED .. NOW YOU CAN BE DRIVING AND SOME MESSAGE COMES UP TRANSMISSION NOT IN PARK, I DON'T UNDERSTAND I THINK THIS CAR WAS A LEMON RIGHT OFF THE CAR LOT
CAR RANDOMLY LOSES COMPLETE POWER. THIS HAS HAPPENED MOSTLY WHEN STARTING FOR FIRST TIME (WHEN OFF FOR AWHILE) BUT HAS ALSO HAPPENED AT STOP SIGN/LIGHT AND EVEN WHILE IN MOTION AT HIGH SPEED. THERE IS A CLICKING NOISE WHEN THIS HAPPENS (RELAY CHATTER). SUBSEQUENT RESTART WILL YIELD SAME RESULTS UNTIL FINALLY BECOMES STABLE AND I AM ABLE TO DRIVE. ONLY SEEMS TO HAPPEN DURING WARMER SUMMER MONTHS.
WHILE THE VEHICLE WAS IN MOTION THE FAN SPEED ON THE CLIMATE CONTROL SYSTEM WITHOUT MANIPULATION DECREASED TO A FAN SPEED OF ONE WHILE ON A CITY STREET.
TL* THE CONTACT OWNS A 2014 FORD FUSION. UPON INSPECTION OF THE VEHICLE BY AN INDEPENDENT MECHANIC, IT WAS DISCOVERED THAT THE FRONT HOOD WAS RUSTING. THE CONTACT CALLED CAPITAL FORD LINCOLN OF ROCKY MOUNT (2012 STONE ROSE DR, ROCKY MOUNT, NC 27804, (252) 977-1234) FROM WHERE THE VEHICLE WAS PURCHASED; HOWEVER, A RESPONSE WAS NOT RECEIVED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART SINCE MID 2016 FOR NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE CONTACT STATED THAT IT WAS BECOMING DIFFICULT TO SHIFT FROM PARK INTO DRIVE, WHICH CAUSED THE CONTACT TO HAVE TO MANEUVER THE SHIFTER. MULLINAX FORD OF MOBILE (7311 AIRPORT BLVD, MOBILE, AL 36608, (888) 241-4640) AND SANDY SANSING FORD LINCOLN (27180 US-98, DAPHNE, AL 36526, (251) 626-7777) WERE BEEN UNABLE TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME. THE VEHICLE WAS NOT REPAIRED. A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO ADDRESS THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
SEPTEMBER 2018 AT 75382 MILES FRONT LEFT BREAK HOSE RUPTURED CAUSING COMPLETE BREAK FAILURE IN JUNE 2019 AT 84143 MILES RIGHT SIDE BREAK HOSE FAILURE, CAUSING COMPLETE BREAK FAILURE. EACH TIME WAS THE SAME I PULLED OUT OF A PARKING SPOT PULLED UP TO THE EXIT AND WHILE HOLDING FOOT ON BREAK PEDDLE WENT TO FLOOR AND HAD NO BREAKS. CAR HAD TO BE TOWED TO DEALERSHIP FOR REPAIRS. BOTH INSTANCES CAR LOST ALL BREAK FLUID . I ASKED FOR THE HOSE THE SECOND TIME THIS HAPPENED HOSE IS RUPTURED.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR ACTUATOR FAILED AND THE DRIVER'S SIDE DOOR LATCH FAILED TO SHUT PROPERLY. AUTONATION FORD ARLINGTON (1400 INTERSTATE 20 W, ARLINGTON, TX 76017, (817) 200-4503) WAS NOTIFIED AND STATED THAT THEY TESTED THE LATCH SYSTEM. THE DEALER DIAGNOSED THAT THE LATCH MAY NEED TO BE REPLACED. THE CONTACT WAS UNCERTAIN IF THE FAILURE WOULD AFFECT ANY OTHER LATCHES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 119,196.
DRIVING VEHICAL LOST POWER STEERING, DASH BOARD LIT UP,STEERING ASSIST FAULT,SERVICE ADVANCE TRACK,HILL START ASSIST NOT AVAILABLE,I NOW HAVE TO DRIVE MY CAR TO WORK WITH NO POWER STEERING,DEALER SAID CANT LOOK AT IT TILL WENDSDAY,WARRANTY RAN OUT 2000ND MILES AGO.THIS CAR ONLY HAS 57000ND MILES ON IT:DONT KNOW WHAT TO DO:
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE FRONT DRIVER'S SIDE DOOR FAILED TO LOCK. THE VEHICLE WAS TAKEN TO CHALMERS FORD (2500 RIO RANCHO BLVD SE, RIO RANCHO, NM 87124) WHERE IT WAS DIAGNOSED THAT THE LOCK ON THE DOOR LATCH FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
VEHICLE WAS IN MOTION AND OVERHEATING LIGHTS FOR COOLANT CAME IN AND DROPPED RIGHT BACK DOWN. WARNING MESSAGE CAME RIGHT BACK ON 5 MINUTES LATER. IF THE CAR MOVES FOR MORE THEN 1.5 HOURS STRAIGHT IT COMES ON. THE WARNING LIGHT FLICKERS UP AND DOWN BECAUSE OF THE TEMPERATURE. THE TEMPERATURE GAGE IN THE CAR WILL GO ALL THE WAY TO THE TOP AND DROP BACK DOWN REAL QUICK.
BOTH DOOR LATCHES ON DRIVER SIDE HAVE BROKEN PREVENTING THE DOOR FROM LATCHING. THEY HAVE HAD TO BE REPLACED. FOUND RECALLS ON SIMILAR VEHICLES BUT THIS WAS EXEMPT. BELIEVE THE ISSUE TO BE BROADER THAN THE RECALL DETAILED.
FORD RECALL 15S16 / NHTSA 17V210 OCCURRED IN MAY 2017 AND WE HAD DOOR LATCH BROKEN PAWL SPRING TAB REPLACED ON ALL 4 DOORS AS REQUIRE BY THE RECALL. IN JUNE 2019, THE FRONT PASSENGER DOOR FAILED AGAIN AND WE TOOK IT IN FOR SERVICE. THEY REPLACED THE ONE DOOR LATCH MECHANISM AND WE WERE CHARGED $100 FOR THAT REPLACEMENT WHICH WAS THE DEDUCTIBLE ON OUR EXTENDED WARRANTY. WE OPENED UP A THREE CASES WITH FORD AND AUTONATION FORD DEALER IN HOUSTON. CASES 21829217, 21915875 AND 21893152. WE FEEL THAT FORD SHOULD REFUND OUR $100 AND REPLACE THE OTHER 3 LATCHES ONCE AGAIN, WHICH THEY REFUSE TO DO AND THEY CLOSED OUT THE CASES. VERBAL DISCUSSIONS WITH FORD AND WITH AUTONATION HAVE PROVED FUTILE. WHEN THE LATCH FAILS, WE CANNOT CLOSE THE DOOR SECURELY WHICH IS A SERIOUS SAFETY ISSUE. WE HAVE ELDERLY PARENTS AND SMALL GRANDCHILDREN WHO RIDE IN THIS CAR QUITE OFTEN. SINCE THE PASSENGER DOOR LATCH FAILED IN JUNE OF THIS YEAR, WE THINK THE OTHERS WILL FAIL AGAIN AS WELL WHICH LEAVES US FEELING VERY UNSAFE.
WHILE DRIVING CAR DOWN HIGHWAY AT APPROX 70 MPH, SUDDENLY THE BRAKES STOP FUNCTIONING NORMALY MAKING IT ALMOST IMPOSSIBLE TO STOP VEHICLE WITHOUT USING EMERGENCY BRAKE. ALSO EXPERIENCE EXTREME LOSS OF POWER MAKING IT DIFFICULT TO REACH A SPEED OF 35 MPH WITH PEDAL PUSHED TO FLOOR. FORD DEALERSHIP DIAGNOSED AS VACUUM PUMP. FORD VACUUM PUMP PURCHASED AND REPLACED. WITHIN 3 WEEKS EXACT SAME ISSUE AGAIN ON INTERSTATE. BRAKES NEARLY USELESS TO BRING CAR TO A STOP, LOSS OF POWER. HAD TO HAVE VEHICLE TOWED TO GET IT HOME. CALLED TO QUESTION WARRANTY ON FORD VACUUM PUMP - INFORMED VACUUM PUMP IS ON "NATIONAL BACKORDER" AND CAN'T EVEN BE GIVEN AN APPROXIMATE DATE AS TO WHEN A NEW PART WILL BE AVAILABLE. MAYBE IT'S TIME FOR A RECALL???
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 35 MPH, THE STEERING WHEEL SEIZED. THE CONTACT'S DAUGHTER HAD TO USE EXCESSIVE STRENGTH TO TURN THE STEERING WHEEL. THE VEHICLE WAS TURNED OFF AND WOULD NOT RESTART AND "POWER ASSIST FAULT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED BY THE CONTACT'S FATHER AND TAKEN TO TYLER FORD (2626 S SW LOOP 323, TYLER, TX 75701, (800) 788-7876). THE VEHICLE WAS CURRENTLY BEING DIAGNOSED AND MAY BE REPAIRED IF THE FAILURE WAS UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 18V471000 (POWER TRAIN) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. GRAPEVINE FORD (801 E TX-114, GRAPEVINE, TX 76051) CONFIRMED PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
DRIVERS SIDE DOOR WILL NOT LOCK. ANYONE CAN OPEN MY DOOR AND BREAK INTO MY CAR, EVEN IF I HAPPEN TO BE IN THERE WHILE AT A STOP LIGHT.
2014 FORD FUSION TITANIUM POWER STEERING FAILURE AT ONLY 34,000 MILES. POWER STEERING FAILED WHILE VEHICLE WAS IN MOTION. SEVERAL WARNING LIGHTS CAME ON: SERVICE ADVANCE TRACK, POWER STEERING FAULT, LANE KEEPING ASSIST FAULT. REGAINED POWER STEERING AFTER RESTARTING CAR BUT THIS HAPPENED THREE TIMES IN THREE DAYS SO I TOOK IT TO DEALER FOR REPAIR. REQUIRED REPLACEMENT OF ENTIRE POWER STEERING RACK AND REALIGNMENT. TOTAL COST TO ME WAS $2200. I HAVE NOTIFIED FORD CUSTOMER SERVICE OF THE ISSUE, BUT OF COURSE, NO ACTION WAS TAKEN YET. THIS IS A MAJOR SAFETY ISSUE AS THE CAR WAS ALMOST IMPOSSIBLE TO STEER, ESPECIALLY AT LOWER SPEEDS. BASED ON WHAT I HAVE READ FROM OTHER CONSUMERS ON THE INTERNET, THIS IS NOT AN ISOLATED INCIDENT FOR THIS MODEL YEAR EVEN THOUGH A RECALL HAS NOT YET BEEN ISSUED.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE REAR PASSENGER DOOR DID NOT LOCK. THE CONTACT STATED THAT THE FAILURE OCCURRED ONE OTHER TIME, BUT SHE WAS ABLE TO SECURE THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT PLANNED TO SCHEDULE A REPAIR APPOINTMENT. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE REAR DRIVER'S DOOR WOULD NOT LOCK OR REMAIN SECURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. HOLMES & TUTTLE FORD (660 WEST AUTOMALL DR, TUCSON, AZ) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES); ALTHOUGH, THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 118,000.
TRANSMISSION SLIPS INTO GEAR WITH A SLIGHT JERK WHEN UP SHIFTING OR DOWN SHIFTING. NEVER HAVE ISSUE PUTTING CAR INTO DRIVE HOWEVER THERE IS A DELAY OCCASIONALLY WHEN PUTTING THE CAR INTO REVERSE FROM DRIVE TO BACKUP. SOMETIME CAN TAKE UP TO 3 SECONDS BEFORE IT INITIATES INTO REVERSE TO BACK UP.
THERE IS A RECALL ON FORD MANUAL FORD FUSION BUT I KNOW OF TWO AUTOMATICS WITH THE SAME PROBLEM. OURS IS A 2014 FORD FUSION AND WE HAVE A BIG PROBLEM WITH THE CLUTCH. JUST LIKE THE MANUAL RECALL.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL AROUND JUNE OF 2018 REGARDING THE STEERING. A COUPLE OF MONTHS AFTER THE REPAIR, THE STEERING RACK MALFUNCTIONED. THE CONTACT WAS UNABLE TO COMPLETE TURNING THE VEHICLE TO THE LEFT AND RIGHT. WINNER FORD (250 HADDONFIELD-BERLIN RD, CHERRY HILL, NJ 08034, (856) 428-4000) STATED THAT THE TWO STEERING FAILURES WERE NOT RELATED AND CHARGED THE CONTACT $1,200 TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000.
DOOR FLEW OPEN WHILE PROCEEDING THROUGH A TURN AT A CITY INTERSECTION. DISCOVERED DOOR LATCH HAD BROKEN. RESEARCH REVEALED RECALL #17V210000 WHICH DEALERSHIPS REFUSED TO REPAIR UNDER THE RECALL NOTICE INDICATING THIS CAR'S VIN WAS NOT INCLUDED IN THE NOTICE EVEN THOUGH IT WAS SPECIFICALLY FOR 2014 FORD FUSION. UPON CALLING FORD CUSTOMER SERVICE, THEY ADVISED THE SAME BUT IF IT HAPPENS TO ANOTHER CAR IN THE SAME AREA, THEY MAY ISSUE ANOTHER RECALL AT WHICH POINT, THEY'D REFUND THE REPAIR COSTS. RECALL DETAILS INDICATE A COMPONENT WITHIN THE DOOR LATCHES MAY BREAK RESULTING IN THE DOORS NOT SECURING MISLEADING OCCUPANTS TO BELIEVE THAT A DOOR IS SECURE WHEN IT IS NOT. DEALER REPLACED ALL FOUR DOOR LATCHES AT CONTACT'S EXPENSE. THE COST TO REPAIR WAS APPROXIMATELY $350.*DT*JB
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE REAR DRIVER'S DOOR FAILED TO REMAIN CLOSED. THE CONTACT CALLED BARBER FORD (LOCATED AT 640 E 8TH ST, HOLLAND, MI 49423, (616) 396-2361) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT ALSO CALLED BORGMAN FORD MAZDA (LOCATED AT 3150 28TH ST SW, GRANDVILLE, MI 49418, (616) 534-7651) AND WAS INFORMED THAT THE VIN WAS A SALVAGE TITLE AND WAS NOT ELIGIBLE FOR THE REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Ford Fusion → · Every Fusion year → · How the figures are calculated →