Page 15 of 27 · complaints 701–750 of 1,334

2014 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Unknown or Other
Filed Nov 12, 2019NC

THE 2014 FORD FUSION THAT I HAVE HAS BEEN CUTTING COMPLETELY OFF WITHOUT WARNING IN THE MIDDLE OF BUSY INTERSECTION, LEAVING MYSELF, CHILDREN AND OTHERS IN A HIGH POSITION TO BE SEVERLY INJURED EVEN KILLED. THIS IS VERY DANGEROUS AND VERY CONCERNING AND THESE VEHICLES NEED TO BE RECALLED. I TOOK THE CAR BACK TO THE LOCAL DEALERSHIP AND THEY HAVE STATED THAT THEY CAN NOT FIND AN ISSUE BECAUSE ONCE AGAIN THERE ARE NO ALERTS OR WARNING SIGNS COMING ON. THE VEHICLE IS IN MOTION AT ALL TIMES WHEN IT CUTS OFF THERE IS NO WARNING NO ALERTS NOTHING IT JUST CUTS OFF ON HIGHWAY ON BUSY INTERSECTIONS ITS VERY ALARMING AND DANGEROUS. THERE HAVE BEEN MANY PEOPLE ON A GOOGLE SEARCH THAT HAVE COMPLAINED ABOUT THE SAME ISSUE I AM HAVING AND NOTHING HAS BEEN DONE. I AM PREPARED TO SEEK AN ATTORNEY FOR THIS ISSUE IF NEEDED BUT THIS HAS TO BE TAKEN CARE OF IMMEDIEATELY BEFORE SOMEONE IS SEVERLY INJURED OR DIES. THE SPEED CAN VERY BEFORE THIS IS HAPPENING ANYWHERE FROM 35-75 JUST DEPENDS WHERE I AM

Steering
Filed Nov 11, 201968,600 milesCT

DRIVING CAR AND "POWER STEERING FAILURE" NOTIFICATION CAME UP ON THE CONSOLE. IMMEDIATELY WAS VERY DIFFICULT TO TURN STEERING WHEEL. STRUGGLED TO GET THE CAR HOME AND OFF THE ROAD. SEARCHED THE ISSUE AND SAW A RECALL FOR 2010-2013 VEHICLES AT SIMILAR MILEAGE POINT.

Unknown or Other
Filed Nov 10, 2019TX

PURGE VALVE NOT FUNCTIONING PROPERLY. CHECK ENGINE LIGHT LUMINATED. SAFETY RECALL FOR SPUTTERING REQUESTED AS THE CAR COULD BECOME INOPERABLE UNTIL REPLACED.

Power Train
Filed Nov 9, 201985,000 milesOR

KNOCKING NOISE WHEN PRESSING GAS PEDAL TO PUT CAR IN MOTION. KNOCKING NOISE WHEN SHIFTING FROM DRIVE TO REVERSE AND VISE VERSA (NO GAS). KNOCK WHEN ACCELERATING AFTER ROUNDING A TURN. NOISE IS LIGHT ENOUGH THAT IT IS MOSTLY DISCERNIBLE WHEN THERE IS LOW ROAD NOISE, SUCH AS BEGINNING FROM A STOP OR WHEN IN ELECTRIC MODE.

Steering
Filed Nov 8, 201961,000 milesTX

I WAS TAKING MY BABY TO DAYCARE AND MY CAR JUST STOPPED STEERING....

Steering
Filed Nov 8, 201988,000 milesMD

THE POWER STEERING OF THE CAR DOES NOT WORK ! I WAS COMING DOWN A MOUNTAIN AND I FINALLY GOT HOME PARKED MY CAR. WHEN I CAME BACK TO GET IN THE POWER STEERING WAS LOST! I COULD'VE BEEN SERIOUSLY INJURED IF THE POWER STEERING WOULD'VE BEEN LOST WHILE DRIVING. I SEE THIS RECALL IN THESE CARS RECENTLY

Structure › Body
Filed Nov 6, 2019CA

THE REAR PASSENGER DOORS LATCH WILL NOT WORK THE KEEP DOOR CLOSED. I JUST GOT HOME FROM TOWN AND UN BUCKELED MY 4 YR OLD DAUGHTER AND WHEN I WENT TO CLOSE THE DOOR IT WOULDNT STAY SHUT. THE HAPPEND AROUND AROUND 3:50 PM ON 11/07/2019 I WILL BE TAKING IT TO OUR LOCAL FORD DEALERSHIP TOMORROW MORNING

Steering
Filed Nov 5, 201992,000 milesOH

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION AND 'STEERING ASSIST FAULTY, SERVICE REQUIRED' AND 'SERVICE ADVANCETRAC' WERE DISPLAYED. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING), ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

Wheels
Filed Nov 4, 201995,120 milesIL

I HIT A HUGE POTHOLE THAT BLEW MY TIRE ON INTERSTATE 57 SOUTH BOUND NEAR MONEE (APPROXIMATELY 2 MILES NORTH OF THE PEOTONE EXIT).

Steering
Filed Nov 1, 201970,000 milesNY

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SUDDENLY JERKED TWICE AND THE POWER STEERING FAILED. THE STEERING ASSIST FAULT AND ANOTHER UNKNOWN WARNING INDICATOR ILLUMINATED IMMEDIATELY AFTERWARDS. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE CONTACT'S HUSBAND GOT IN THE DRIVER'S SEAT AND RESTARTED THE VEHICLE; HOWEVER, THE FAILURE CONTINUED. THE CONTACT'S HUSBAND PROCEEDED TO DRIVE HOME. THE CONTACT HAD NOT CONTACTED THE DEALERSHIP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Power Train
Filed Nov 1, 2019147,219 milesMI

WHILE IN MOTION ON MAJOR INTERSTATE THE VEHICLE LOST ACCELERATION CAUSING TRAFFIC TO SWERVE AROUND VEHICLE AS IT SLOWED TO A STOP. THE VEHICLE WAS RUNNING BUT WOULD NOT MOVE IN ANY GEAR SELECTED. THE VEHICLE HAD TO BE TOWED AND LEFT MY FAMILY STRANDED ON THE SHOULDER. THE DEALER INFORMED ME THE TRANSMISSION FAILED BEFORE FIRST RECOMMENDED SERVICE OF 150,000 MILES OF SERVICE. UNABLE TO CHECK FLUID DUE TO NO DIPSTICK ON THE MODEL ATTACHED TO THE 1.5L ENGINE. DEALER CLAIMS TRANS PUMP WENT OUT CAUSING FAILURE.

Fuel/Propulsion System
Filed Oct 31, 201970,000 milesWI

GAS TANK MAKES A LOUD TAPPING NOISE AT LOW SPEEDS WHEN THE GAS TANK IS OVER 3/4 FULL.

Structure › Body
Filed Oct 29, 2019NM

DOOR DOES NOT LATCH WHEN CLOSING.

Steering
Filed Oct 28, 201999,765 milesSD

POWER STEERING CONTROL MODULE IS MALFUNCTIONING. THIS IS CAUSING MY STEERING TO ACT ON IT'S OWN. THE CAR AT TIMES WILL TRY TO TURN ON IT'S OWN, OTHER TIMES IT TRIES TO COUNTER STEER WHILE GOING AROUND BENDS. THE FASTER YOU GO THE WORSE IT GETS.

Power Train
Filed Oct 28, 201999,520 milesSD

TRANSMISSION HAS A HUGE DELAY WHEN CALLING FOR POWER, WONT DOWNSHIFT WHEN IT SHOULD, SHIFTS HARD AT TIMES RANDOMLY. DELAY CAUSES ENGINE WIND UP AND SUDDEN BURSTS OF ACCELERATION MAKING STOPPING A LOT HARDER AND ROUGHER.

Electrical System
Filed Oct 24, 201957,268 milesPA

I PURCHASED MY FORD WHILE IT WAS STILL UNDER THE WARRANTY. I TOOK IT TO A DEALER BECAUSE I WAS LOSING POWER WHILE DRIVING IN A CERTAIN GEAR AT A CERTAIN RPM AFTER THE ENGINE WAS RUNNING FOR ABOUT 30 MINUTES. I WAS TOLD IT WAS A WIRING ISSUE WHICH I HAD THE DEALER FIX. BY THIS TIME I WAS CLOSE TO THE WARRANTY BEING UP. IT DIDNT FIX THE ISSUE. THE VEHICLE LOSES POWER INTERMITTENTLY OR STUTTERS. I GET P0352 CODES. I HAVE BEEN DEALING WITH IT BECAUSE IT IS INTERMITTENT BUT RECENTLY THE WIRING HARNESS MELTED ON AN IGNITION COIL. I HAVE REPLACED THE IGNITION COILS, THE PIG TAIL, THE SPARK PLUGS, CHANGED TRANSMISSION FLUID, RECHECKED ALL THE CABLES, AND ONCE THE DEALER REPROGRAMMED THE PCM. IT HAS TO BE THE TRANSMISSION BUT BECAUSE IT IS INTERMITTENT THE DEALER CANT FIND ANYTHING WRONG. I ACTUALLY LOST POWER ONCE AT LOW SPEEDS AFTER THE TRANSMISSION SLIPPED AND DINGED A POLL CAUSING A DENT IN MY CAR. THANKFULLY I ONLY LOST POWER ONCE ON THE HIGH WAY AND NO ONE HIT ME. SINCE I AM OUT OF WARRANTY I AM FORCED TO FIND THE CAUSE AND FIX IT MYSELF. I DO NOT HAVE 4 GRAND FOR A NEW TRANSMISSION INSTALL. MY RESEARCH SHOWS THAT FORD HAS THREE ISSUES WITH MY YEAR. 1. IGNITION COILS OVER HEATING DUE TO BAD PCMS OR PROGRAMMING 2. TRANSMISSION BUBBLES OR TEARS FORMING IN THE RINGS 3. CABLE CONTROLS ON THE TRANSMISSIONS. I AM OUT OF OPTIONS AND DONT KNOW WHAT TO DO SO I FIGURE I WOULD WARN OFF OTHERS. DONT BY A FORD WITH THE 6F35 TRANSMISSION UNLESS IT IS A LATER YEAR. I HEAR THE 2019 HAS IT FIXED

Air Bags
Filed Oct 21, 2019119,000 milesCA

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE CONTACT WAS SEATED IN THE FRONT PASSENGER SEAT, THE PASSENGER SIDE AIR BAG INFLATOR DISLODGED AND WAS LYING ON THE FLOORBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DIAGNOSTIC APPOINTMENT WAS SCHEDULED WITH SUNLAND FORD (15330 PALMDALE RD, VICTORVILLE, CA 92392, (760) 241-7751). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

Structure › Body
Filed Oct 14, 201995,000 milesTX

10/3/19 MY 17 YEARS OLD DAUGHTER DROVE HER 2014 FORD FUSION HOME TO CHANGE FOR WORK. UPON LEAVING TO DRIVE TO WORK HER DRIVER DOOR WOULD NOT LATCH TO STAY CLOSED. CALLED THE LOCAL FORD DEALERSHIP TO BE TOLD THE VIN NUMBER WAS NOT PART OF A RECALL. HAD THE DOOR FIXED WITH A RELIABLE MECHANIC, $386.59. PICKED THE CAR UP ON 10/6/19. MY DAUGHTER DROVE TO A FRIEND'S HOUSE, PICKING UP TWO FRIEND'S, ONE RIDING IN THE FRONT PASSENGER SIDE AND THE OTHER IN THE REAR DRIVER SIDE. WHILE MAKING A TURN, THE REAR DRIVER SIDE DOOR FLEW OPEN WHILE DRIVING IN THE RESIDENTIAL NEIGHBORHOOD, STARTLING HER FRIEND. THANKFULLY, THEY HAD NOT GOTTEN TO THE HIGHWAY YET! ANOTHER RETURN TRIP TO THE MECHANIC, $594.66. I AM AWARE OF ISSUES WITH FORD FUSION AND LINCOLN MKZ FROM 2013 TO 2014 AND FORD FIESTA FROM 2011 TO 2014 REGARDING DEFECTIVE LATCHES ALLOWING DOORS TO OPEN UNEXPECTEDLY. IF THIS IS A CONCERN WITH THE NHTSA TO TAKE SAFETY PRECAUTIONS, WHY IS OUR VIN NOT PART OF A RECALL? CLEARLY IT IS A KNOWN PROBLEM WITH FORD AND WE SHOULD BE PROTECTED BY THEM. ATTACHED ARE PHOTOS OF THE DEFECTIVE PART MISSING THE PLASTIC PIECE TO HOLD THE BOLT IN PLACE TO SECURE THE DOOR TO BE CLOSED. TO HAVE THIS HAPPEN TO TWO DOORS WITHIN DAYS OF EACH OTHER AND NOT TO BE A PART OF A RECALL IS UNACCEPTABLE. WHAT'S IT GOING TO TAKE, A SERIOUS INJURY OR DEATH??*DT *TP

Engine
Filed Oct 13, 2019117,632 milesKY

WHILE DRIVING THE VEHICLE ON THE HIGHWAY AFTER DRIVING FOR 4 HOURS THE COOLANT OVERHEATING LIGHT FLASHED ON BUT WENT OFF THE TEMP GAUGE WENT FROM COOL TO HOT AND BACK TO COOL. CAR SPUTTERED LIKE IT WAS GOING TO STALL I PUSHED ON GAS TO KEEP IT FROM CUTTING OUT BUT I HAD GAS PEDAL ALL THE WAY DOWN AND IT BARELY GAVE IT A BOOST CAR RELUCTANTLY KEPT MOVING UNTIL ABOUT 45 MIN DOWN THE ROAD THE COOLANT OVERHEATING LIGHT STAYED ON AND CAR SPUTTERED AND TOTALLY DIED. NEXT DAY WAS TOWED AND THEY REPLACED THE OXYGEN SENSOR. CAR WAS LOW ON COOLANT BUT THEY COULDN'T FIND A LEAK. WAS ABLE TO DRIVE FOR 2 DAYS BEFORE EVERYTHING HAPPENED AGAIN. OUR REPAIR MAN SAID WE NEED TO TAKE IT TO THE FORD DEALER WHICH WE WILL DO THIS WEEK WITH NOT MUCH HOPE DUE TO PREVIOUS VISITS WITH FORD. CODES ENGINE COOLANT OVER TEMPERATURE CONDITION, CYLINDER 4 MISFIRE DETECTED, MISFIRE DETECTED ON STARTUP( FIRST 1000 REVOLUTIONS)

Steering
Filed Oct 7, 201957,946 milesCA

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWER OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT HE DROVE THE VEHICLE WITHOUT POWER STEERING TO HIS RESIDENCE. THREE DAYS LATER, THE VEHICLE WAS TAKEN TO YUCCA VALLEY FORD CENTER (57927 TWENTYNINE PALMS HIGHWAY, YUCCA VALLEY, CA 92284, (760) 365-2353), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EPAS SYSTEM HAD MULTIPLE FAILURES AND THE ELECTRICAL STEERING SYSTEM NEEDED TO BE REPLACED. THE TECHNICIAN INFORMED THE CONTACT THAT HE WOULD NEEDED TO TEAR DOWN THE RACK AND PINION FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 57,946.

Power Train
Filed Oct 6, 2019TX

I PUT MY VEHICLE IN PARK BUT MY CAR WAS STILL IN REVERSE. I GOT OUT OF THE VEHICLE AND IT STARTED TO ROLL AWAY. THE SHIFTER SAID PARK BUT THE CAR WAS IN REVERSE. I HAD TO PUT THE EMERGENCY BRAKE ON AND EVENTUALLY TOW MY VEHICLE HOME.

Unknown or Other
Filed Oct 4, 2019NJ

WATER LEAK FROM THE SUNROOF, CAUSING WATER STAINS OVER THE PASSENGER VISOR DOWN, DOWN THE DOOR FRAME, INTO THE PASSENGER FLOOR. THE DEALERSHIP WAS UNABLE TO FIX OR LOCATE THE PROBLEM, LEAKS EVERY TIME IT RAINS.

Latches/Locks/Linkages
Filed Oct 4, 201960,000 milesCO

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR FAILED TO CLOSE AND WAS INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED PHIL LONG FORD OF DENVER AT (303) 557-5913 (7887 W TUFTS AVE, DENVER, CO 80123) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACTED STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 60,000.

Structure › Body
Filed Oct 4, 2019105,000 milesAZ

I HAVE EXPERIENCED AN ISSUE WITH MY DOOR LATCH ON MY VEHICLE TWICE. THE FIRST TIME THE ISSUE OCCURRED WAS ABOUT 2 YEARS AGO ON MY FRONT DRIVER SIDE DOOR. THE DOOR LATCH REMAINED OPEN AND DID NOT LOCK SHUT WHEN CLOSING THE DOOR. THIS RESULTED IN THE DOOR REMAINING OPEN. WHEN RESEARCHING THE ISSUE I FOUND THAT A RECALL FOR THE SAME PROBLEM HAD BEEN ISSUED ON 2013-2015 FORD FUSIONS. I CALLED THE DEALERSHIP AND THEY STATED THAT MY VIN NUMBER WAS NOT COVERED IN THE ISSUE. I ENDED UP PAYING $300 OUT OF POCKET FOR THIS PROBLEM. THIS LAST WEEK I HAD THIS SAME ISSUE OCCUR ON MY REAR PASSENGER SIDE DOOR. I CALLED THE DEALERSHIP AND FORD CUSTOMER SERVICE AND THEY AGAIN STATED THAT THE RECALL DID NOT EXTEND TO MY VIN NUMBER AND WOULD NOT REPLACE THE DOOR LATCHES ON MY CAR. I WILL AGAIN BE PAYING OUT OF POCKET FOR THIS ISSUE, BUT FURTHER MY CONCERN IS THAT THIS ISSUE COULD HAPPEN AGAIN, AND PERHAPS WHILE DRIVING AS IT HAS AFFECTED OTHER CARS WITH THIS RECALL ISSUE. I WOULD BE DEVASTATED IF THIS OCCURRED WITH MY FAMILY IN THE CAR AND CAUSED AN ACCIDENT. PLEASE LET ME KNOW IF THERE IS A WAY TO EXTEND THIS RECALL ISSUE TO MY VIN NUMBER.

Service BrakesCrash1 injured
Filed Oct 2, 2019109,000 milesGA

TL* THE CONTACT OWNED A 2014 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO COME TO A STOP, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE VEHICLE PROCEEDED FORWARD, CRASHED THROUGH A FENCE, DROVE THROUGH A NEARBY YARD, AND STRUCK ANOTHER FENCE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND DEEMED TOTALED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE ARMS, LEGS, HEAD, AND BACK. MEDICAL ATTENTION WAS REQUIRED. WHILE DRIVING AT SIMILAR SPEEDS AND ATTEMPTING TO STOP THE VEHICLE, THE CONTACT NOTICED THAT IT WOULD COAST INTO A STOP INSTEAD OF STOPPING AS EXPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

Unknown or Other
Filed Oct 2, 2019135,000 milesIL

WHILE DRIVING THE CAR WILL SHUT OFF AND PROMPT A MESSAGE THAT SAYS TRANSMISSION NOT IN PARK. I HAD TO COAST MY CAR TO THE SIDE OF THE ROAD PUT MY CAR IN PARK, TURN THE IGNITION OFF THEN TURN IT BACK ON AND MAKE SURE EACH GEAR WAS SHIFTING.

Steering
Filed Oct 2, 201976,000 milesAL

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL BECAME LOOSE, BUT DID NOT DETACH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 76,000.

Engine
Filed Oct 1, 2019AL

IVE OWNED MY CAR ONLY 3 MONTHS AND IT HAS WENT FROM WORKING TO NOW SITTING AT MECHANICS GARAGE THE FIRST ISSUE WAS THE 2 RECALLS I WAS NOT ABLE TO GET FIXED DUE TO MY CAR STALLING ON ME AFTER I PUT GAS IN THE CAR ,IT TAKES 7 CRANKS TO GET THE CAR GOING,I WAS TOLD THAT IS E-VAP ISSUE ,THEN THE NEXT WAS WHEN I TRIED TO CRANK MY CAR IM NOW TOLD THAT THE CAR IS LOOSING COMPRESSION AND IF I HAD DRIVEN IT OWN THE ROAD THAT COULD HAVE CAUSED MY DEATH I THEN HAD IT TAKEN TO A SHOP WHERE IT NOW SITS AND I AM TOLD IT COULD COST ME THOUSANDS OF DOLLARS TO FIX I PERSONALLY THINK THIS SHOULD BE INVESTIGATED ,IM ON A FIXED INCOME AND HANDICAPPED I PURCHASED THIS CAR WITH MY LIFE SAVINGS PLEASE HELP

Engine
Filed Sep 30, 201959,000 milesNC

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE WAS DEFECTIVE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. WHILE AT THE MECHANIC, THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT HER VEHICLE WAS INCLUDED IN MANUFACTURER COMMUNICATION NUMBER: SSM 48150. THE CONTACT WAS GIVEN AN ESTIMATE OF $4,500 TO REPAIR THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

Structure › Body › Door
Filed Sep 30, 201969,858 milesTX

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, ONE OF THE REAR DOORS SUDDENLY OPENED ON ITS OWN. AFTER STOPPING THE VEHICLE, THE DRIVER DISCOVERED THAT THE DOOR WOULD NOT REMAIN CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. COSA FORD (5815 MONTANA AVE, EL PASO, TX) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V210000 (STRUCTURE). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 69,858.

Electrical System
Filed Sep 30, 201995,500 milesCA

WHILE DRIVING ON A CALIFORNIA FREEWAY, A FOUL SULFUR SMELL FILLED UP THE CABIN WITH MY FAMILY INSIDE. LESS THAN 12 HOURS LATER, THE CAR BATTERY WAS DEAD AND THERE WAS LEAKED FLUID ALL OVER THE BATTERY. THE FORD MOTORCRAFT BATTERY HAS A 7/16 STICKER, AND WE ARE IN 9/18. THERE WAS NO CORROSION TO THE TERMINALS. THE SMELL THAT WAS RELEASED WAS HYDROGEN SULFIDE, VERY TOXIC AND DEADLY. IT IS ALSO FLAMMABLE. BECAUSE OF THE FAILED BATTERY, WE COULD NOT OPEN THE DOORS EXCEPT FOR THE DRIVER SIDE, WHICH WE OPENED FROM THE OUTSIDE USING THE HIDDEN KEY INSIDE THE FOB. THE OTHER DOORS AND WINDOWS ARE STILL NON-OPERATIONAL DUE TO A DEAD BATTERY. THIS LEADS ME TO MY MAIN CONCERN. IF THE BATTERY HAD CAUGHT ON FIRE DUE TO THE LEAKING ACID, MY FAMILY WOULD HAVE BEEN TRAPPED INSIDE THE CAR BECAUSE THE POWER DOORS AND WINDOWS WOULD BE NON-OPERATIONAL. THE ONLY POSSIBLE ESCAPE WOULD BE THROUGH THE EMERGENCY TRUNK RELEASE HOWEVER I AM NOT SURE OF IT'S FUNCTIONALITY WITHOUT POWER.

Power Train
Filed Sep 26, 201970,000 milesIL

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED TO 30 MPH AND THE 'SEE MANUAL' WARNING INDICATOR ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, EXITED THE VEHICLE, AND NOTICED TRANSMISSION FLUID LEAKING. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO METRO FORD CHICAGO (6455 S WESTERN AVE, CHICAGO, IL 60636, (773) 776-7600) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND WATER PUMP NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO BRING THE VEHICLE BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST. THE CONTACT MENTIONED THAT THE TRANSMISSION WAS REPLACED LAST YEAR AT THE SAME DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Power Train
Filed Sep 25, 201990,000 milesWA

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 73 MPH, A WARNING INDICATOR ILLUMINATED TO STOP DRIVING THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER, SHIFTED INTO PARK, AND TURNED OFF THE VEHICLE AS THE ENGINE SUDDENLY REVVED ON ITS OWN. THE CONTACT RESTARTED THE VEHICLE AND SLOWLY DROVE TO THE NEAREST PARKING LOT. WITHOUT THE CONTACT DEPRESSING THE ACCELERATOR PEDAL OR SHIFTING THE GEARS, THE ENGINE REVVED BACK UP AND THE VEHICLE BEGAN TO MOVE IN REVERSE. THE CONTACT DEPRESSED THE BRAKE PEDAL AND MOVED THE GEAR IN PARK. WHEN THE CONTACT LOOKED AT THE GEAR SHIFTER, SHE NOTICED THAT THE GEAR HAD NOT MOVED FROM THE PARK POSITION DESPITE MOVING IN REVERSE. THE CONTACT TOWED THE VEHICLE TO VALLEY FORD (LOCATED AT 910 S 1ST STREET, YAKIMA, WA 98901, 509-453-3125), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE FAILURE OCCURRED WHILE AT THE SHOP. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBERS: 19V362000 (POWER TRAIN) AND 18V471000 (POWER TRAIN), WHICH WERE RELATED TO THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Structure › Body
Filed Sep 25, 201960,000 milesCA

1. WHEN PUMPING GASOLINE, THE LEVER CLICKS OFF EVERY 1-2 SECONDS, TAKING LONG TIME TO FILL GAS TANK, AND NEVER KNOWING IF OVER-FILLING. I MUST REPEATEDLY TURN THE IGNITION ON/OFF/ON IN ORDER TO SEE THE GAS GAUGE. 2. THE BODY DENTS EASILY.

Power Train
Filed Sep 24, 201963,000 milesSC

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE ATTEMPTING TO PARK THE VEHICLE, THE GEAR SELECTOR WAS SWITCHED TO THE PARK POSITION AND THE VEHICLE SUDDENLY BEGAN TO ROLL BACKWARDS. DURING THE FAILURE, "TRANSMISSION NOT IN PARK" WAS DISPLAYED. THE VEHICLE WAS TOWED TO MCLAUGHLIN FORD (950 N. MAIN ST, SUMPTER, SC) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CABLE BUSHING WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

Structure › Body
Filed Sep 24, 201938,000 milesTX

I WAS DRIVING MY FATHER TO THE STORE AND WHEN I TURNED A CORNER HIS PASSENGER DOOR FLEW OPEN. THANKS TO HIS SEAT BELT HE REMAINED IN THE CAR. DIDN'T SEEM THE SAFEST THING, BUT HE HAD TO HOLD IT SHUT UNTIL WE GOT HOME. DOOR LATCH SEAMS TO BE BROKEN AS IT WILL NO LONGER LATCH SHUT. (CAR WAS IN MOTION ON A CITY STREET IN TRAFFIC MAKING A LEFT TURN AT A STOPLIGHT.

Steering
Filed Sep 18, 2019GA

MY BATTERY DIED AND POWER ASSIST REQUIRED, ADVANCED TRAC & HILL ASSIST CAME ON AFTER IT WAS JUMPED. NOW THE STEERING WHEEL IS HARD TO TURN.

Structure › Body
Filed Sep 18, 2019112,000 milesCA

REAR DRIVER SIDE DOOR LATCH AND/OR COMPONENTS FAILED TO FUNCTION, CAUSING THE DOOR TO SWING OPEN WHILE THE VEHICLE WAS IN MOTION.*DT*JB

Steering
Filed Sep 18, 201965,000 milesKY

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER STEERING. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT GREATER EFFORT WAS NEEDED TO STEER THE VEHICLE. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Engine
Filed Sep 14, 201970,000 milesCA

TURBO ON THE ECO BOOST ENGINE FAILED WITHIN 70,000 MILES RESULTING IN SIGNIFICANT LOSS OF POWER

Electronic Stability Control (esc)
Filed Sep 13, 201922,100 milesSC

'TAKATA RECALL' I HAVE A 2014 FORD FUSION.ONE DAY WHILE DRIVING SERVICE ADVANCE TRAC AND POWER STEERING FAILURE WARNING COME ON AND MY STEERING WHEEL TIGHTEN UP ALMOST CAUSING ME TO CRASH I TOOK MY VEHICLE TO THE SHOP AND THEY TOLD ME THAT THIS OROBLEM HAPPENTO A LOT OF FORD VEHICLES AND THAT IT WOULD COST ME 2600 DOLLARS TO FIX I WAS IN TOTAL DISBELIEF BECAUSE I CAN'T AFFORD THAT WHEN REACHING OUT TO FORD THEY WEREN'T ANY HELP AS WELL THEY STATED THAT BEING THAT I WAS OUT OF MY WARRANTY THERE'S NOTHING THEY CAN DO I'M UNABLE TO DRIVE MY CAR NOW GET MY KIDS TO SCHOOL OR EVEN GO TO WORK BECAUSE OF THIS ISSUE

Power Train
Filed Sep 9, 2019106,000 milesCA

TL* THE CONTACT OWNS 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:18V169000 (POWER TRAIN). THE VEHICLE WAS TAKEN IN FOR THE RECALL REPAIRS AND WAS INFORMED FROM THE DEALER CHINO HILLS FORD 4480 CHINO HILLS PKWY, CHINO, CA 91710 (909) 203-5700 THAT THE CLUTCH NEEDED TO BE REPLACED. THE CLUTCH WAS REPLACED 3 TIMES BUT THE FAILURE REOCCURRED MULTIPLE TIMES WITH THE POWERTRAIN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER THE CLUTCH WAS REPLACED 3 TIMES THE GEAR SHIFT FROM 2ND TO 3. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AND TURN THE VEHICLE OFF AND BACK ON WHICH FAILED TO RESUME BACK TO NORMAL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHICH NO FURTHER ASSISTANCE WAS TAKEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALL WAS AVAILABLE FOR THE REPAIRS TO BE MADE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

Structure › Body
Filed Sep 4, 2019110,000 milesAZ

WHILE OUT AT CONCERT, I PARKED AND MY DRIVERS DOOR WOULD NOT STAY CLOSED. I DISCOVERED THAT THE ROTARY LATCH IN THE DOOR ITSELF WAS LOCKING SHUT. I FOUND THE RECALL FOR THIS EXACT ISSUE ON CLOSE TO A MILLION VEHICLES(300K OF MY MODEL) BUT MIRACLE OF MIRACLES, MINE ISN'T ON LIST. I HAD TO HOLD MY DOOR SHUT TO DRIVE HOME THAT EVENING. NOW, THE ONLY REAL ANSWER IS DEALER REQUIRING MORE UNSAFE ACTS TO DO SO.

Power Train
Filed Aug 30, 2019115,000 milesSC

THIS VEHICLE HAS A NOISE IN THE TRANSMISSION WHEN YOU ACCELERATE OR USE THE GAS. THE NOISE IS GETTING INCREASINGLY LOUDER AND I HAVE BEEN TOLD THAT IT IS A KNOWN ISSUE WITH THESE HYBRID FORD FUSIONS. IT ONLY HAS 115,000 MILES.

Structure › Body
Filed Aug 29, 201969,000 milesAZ

DOOR LATCH BROKEN, PREVENTS DOOR FROM LOCKING CLOSED EVEN WHILE DRIVING.

Power Train
Filed Aug 26, 2019280,000 milesTX

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE HESITATED, SHIFTED GEARS, AND JERKED. HOWEVER, AFTER A COUPLE OF MINUTES, THE VEHICLE WOULD SHIFT BACK INTO THE CORRECT GEAR. THE CONTACT STATED THAT THE WRENCH (TRANSMISSION OR ENGINE) WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SEVERAL AUTO ZONES WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO THE TRANSMISSION AND TO CONTACT THE DEALER. THE VEHICLE WAS TOWED TO RANDALL REED'S PRESTIGE FORD (3601 S SHILOH RD, GARLAND, TX 75041) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND THE FAILURE WAS NOT RELATED TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT WAS UPSET THAT SHE WOULD HAVE TO PAY FOR THE TRANSMISSION REPLACEMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 280,000.

Latches/Locks/Linkages › Doors › Latch
Filed Aug 23, 201992,000 milesVA

TL THE CONTACT'S SON OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT PASSENGER DOOR SUDDENLY OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BARKHOUSER FORD (3604 RIVERSIDE DRIVE, DANVILLE, VA 24541, 434-793-1112) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS FAULTY. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 92,000.

Latches/Locks/Linkages › Doors › Latch
Filed Aug 23, 2019104,000 milesNV

TL* THE CONTACT'S SON OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WOULD NOT LATCH. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 104,000.

Electronic Stability Control (esc)
Filed Aug 22, 201934,213 milesPA

THE CLIMATE CONTROL SYSTEM SHUTS OFF AND STAYS OFF FOR LONG PERIODS OF TIME, MEANING THERE IS NO FUNCTIONING AIR CONDITIONING IN VEHICLE. IT'S BEEN OFF FOR ALMOST A WEEK NOW FOR ME. IT'S OFF WHEN IT'S STATIONARY OR IN MOTION. THE PROBLEM ISN'T WITH THE AIR CONDITIONER ITSELF AS IT'LL SOMETIME COME ON AND REMAIN ON FOR A LONG DURATION. THE VOLUME KNOB ALSO BECOMES INOPERABLE. SOME DRIVERS OF THIS VEHICLE WEREN'T ABLE TO OPERATE THEIR WINDOWS AS WELL WHEN THE CLIMATE SYSTEM SHUT OFF SO I BELIEVE IT'S FAULTY WIRING SOMEWHERE. WE ALREADY KNOW WHY THIS IS DANGEROUS. WE CAN DIE OF HEAT EXHAUSTION ESPECIALLY SINCE I'M EXPERIENCING 100 DEGREE WEATHER RIGHT NOW. SECONDLY, WHEN IT RAINS, THE INTERIOR FOGS UP MAKING IT NEARLY IMPOSSIBLE TO DRIVE. THE VEHICLE WAS TAKEN TO A FORD DEALERSHIP FOR THIS VERY ISSUE AND THE PROBLEM HAS NOT BEEN FIXED. HERE IS A VIDEO ON YOUTUBE SHOWING WHAT THIS LOOKS LIKE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=A-OFWVT74F4

Structure › Body › Door
Filed Aug 22, 2019102,000 milesAZ

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR FAILED TO CLOSE AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS24056046. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 102,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Ford Fusion → · Every Fusion year → · How the figures are calculated →