TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLING, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED. THE CONTACT CONTACTED A CERTIFIED MECHANIC WHO INFORMED THE CONTACT THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. A DEALER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,567.
2014 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
WAS DRIVING IN A SMALL CITY AT ABOUT 20 MILES AN HOUR. GOING AROUND A SLIGHT BEND, MY VEHICLE SUDDENLY BECAME IMPOSSIBLE TO STEER AND I ALMOST HIT INTO THE CURB ALONG SIDE THE ROAD. THE HILL ASSIST AND SERVICE ADVANCETRAC LIGHT CAME ON. I STOPPED THE VEHICLE, SHUT IT OFF AND TURNED IT BACK ON. THE WARNING LIGHTS STAYED ON, BUT I REGAINED MOST OF THE STEERING BACK. VEHICLE IS CURRENTLY HARD TO STEER AND THE WHEEL DOES NOT RETURN INTO PLACE SMOOTHLY AFTER TURNING. WHEN RETURNING INTO PLACE IT FEELS LIKE IT HAS RESISTANCE AND JERKS SLIGHTLY. I TOOK TO A LOCAL MECHANIC WHO ONLY HAD TIME TO LOOK OVER IT QUICKLY. HE TOLD ME THE CODE WAS FOR A STEERING ANGLE SENSOR AND AFTER RESETTING THE CODES, THE WARNING LIGHTS STAYED OFF BUT THE STEERING PROBLEMS DIDN'T GO AWAY. HE TOLD ME I HAD TO CONTACT A FORD DEALER TO READ THE CODE FURTHER. CONTACTED FORD AND THEY CANT FIT ME IN FOR TWO WEEKS. DO NOT CURRENTLY HAVE A VEHICLE...
I WAS DRIVING AND RECEIVED A MESSAGE STATING THAT THERE WAS A POWER STEERING LOSS AND TO STOP; NOT SAFE.
MY CAR CONTINUES TO SHIMMY AND SWAY WHEN DRIVING AT SPEEDS OVER 40 MPH AS IF I NEED AN ALIGNMENT. I HAVE CHANGED THE SWAY BAR LINKS, WHEEL BEARINGS HAD AN ALIGMENT AND PURCHASED NEW TIRES. EVERY THING DONE WAS RECOMMENDED BY JBA GLENBURNIE, WHERE I PURCHASED THE CAR IN APRIL OF 2019. I HAVE TAKEN IT TO MR. TIRE, FIRESTONE AND THE DEALER AND NO ONE CAN SEEM TO TELL ME WHAT THIS ISSUE IS. THIS VEHICLE IS NOT SAFE WITH THE ISSUES I AM HAVING. THE ONLY OTHER THING LEFT TO CHANGE IS THE UPPER AND LOWER CONTROL ARMS BUT FIRST I HAVE TO REPLACE THE FUEL SYSTEM. FOR SOME STRANGE REASON I DONT THINK ITS IN THE SUSPENSION I BELEIVE IT IS IN THE POWER STEERING COMPONETS OF THE VEHICLE. THIS REALLY HAS ME PUZZLED AND I FEEL LIKE IM BUILDING A NEW CAR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. AFTER INSPECTING THE VEHICLE, THE CONTACT BECAME AWARE OF A COOLANT LEAK. AN UNKNOWN DEALER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING) OR 12V431000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC BUT NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT CONTACTED NOR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,779.
THE AC CLUTCH FELL OUT OF MY CAR WHILE DRIVING DOWN THE ROAD CAUSING THE AC TO GO OUT. MECHANIC ADVISED THAT THE BOLT THAT WAS 'HOLDING' THIS PART IN WAS STILL THERE BUT CLUTCH WAS MISSING AND TORE THE BELT. SOUNDS LIKE A DEFECT.
TL* THE CONTACT OWNS A 2014 FORD FUSION. CONTACT STATED THAT WHILE MAKING A LEFT TURN DRIVING 5 MPH, THE STEERING WHEEL CEASED AND BECAME DIFFICULT TO TURN. NO WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO TURN THE STEERING WHEEL BACK STRAIGHT AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AL SPITZER FORD 3737 STATE RD, CUYAHOGA FALLS, OH 44223 , (330) 541-5664 WHERE THE VEHICLE WAS DIAGNOSED HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE TECHNICIAN INFORMED THE CONTACT THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,120.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE TRANSMISSION EMITTED AN ABNORMAL GRINDING AND RUBBING SOUND ON THE PASSENGER'S SIDE DRIVE SHAFT OF THE TRANSMISSION. AN UNKNOW DEALER WAS CONTACTED AND THE CONTACT WAS PROVIDED A TECHNICAL SERVICE BULLETING FOR TRANSMISSION FAILURE. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE FIELD SERVICE ACTION FOR THE TRANSMISSION REPLACEMENT WAS EXCEEDED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
2 WIRES THAT CONNECT TO THE SEAT BELT BUCKLE CAME OUT OF THEIR PLACE RESULTING IN THE AIRBAG LIGHT COMING ON.
VEHICLE WAS STATIONARY FOOT ON BRAKES IN REVERSE. MY SISTER TOUCHED THE BACK OF THE CAR WITH HER HAND I HEARD A LOUD BEEEEEEEP THEN NEVER HEARD ANY SOUND AGAIN. NOT EVEN WHEN THE KEYS ARE LEFT IN THE IGNITION OR WHEN I'M UNBUCKLED. NOT A SINGLE SOUND. THEN 3 MONTHS LATER THE BRAKES WERE STALLING SO I GOT NEW ROTORS AND PADS AND THEY STILL STALL/ SHAKE. AS IF THAT WASN'T ENOUGH NOW IT JUST DOESN'T START: I'VE GOOGLED ALL THESE PROBLEMS AND I'M NOT THE ONLY ONE. FORD SHOULD NOT BE ALLOWED TO KEEP SELLING THE SAME BROKEN CARS.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SHIFTED FROM PARK TO DRIVE, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE STARTED TO VIBRATE WITH ABNORMAL SOUND COMING FROM THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED AT THE TIME OF FAILURE. ANTELOPE VALLEY FORD 1155 AUTO MALL DR, LANCASTER, CA 93534, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT SHE WOULD BE BETTER OFF GOING TO AN INDEPENDENT MECHANIC TO HAVE THE VEHICLE REPAIRED. JIM BURKE FORD 2001 OAK ST, BAKERSFIELD, CA 93301 WAS THEN CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO ANY RECALLS AND THAT REPAIRS WOULD HAVE TO PAY FOR OUT OF POCKET. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED OR REBUILT AT AN ESTIMATED COST OF $4,800. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
THE PROBLEM BEGAN IN FEBRUARY 2019 WHEN THE DESCRIBED CAR BEGAN TO STALL WHILE IN DRIVE, REVERSE AND/OR PARK. CAR SHAKES VIOLENTLY AND THEN DIES STATING 'PRESS BRAKE TO START'. AFTER THE CAR IS PUT IN PARK, TURNED OFF AND BACK ON, CAR RESUMES NORMAL FUNCTION. AFTER FIRST TAKING IN THE CAR, THE TURBOCHARGER WAS FOUND TO BE THE CULPRIT. AFTER GETTING A VERY EXPENSIVE REPAIR DONE, THE PROBLEM RETURNED SHORTLY AFTER. TRAVELING ACROSS THE COUNTRY, THE PROBLEM HAPPENED AGAIN. AFTER RETURNING HOME AND HAVING MORE WORK DONE, THE PROBLEM CONTINUED TO HAPPEN. WHEN ON CITY ROADS, IN THE DRIVEWAY OR PARKING LOTS, THE STALLING CONTINUED. IN ONLY NINE MONTHS, THE NEW SPARK PLUGS NEEDED TO BE REPLACED AND TWO ENGINE COILS HAD FAILED. THEN AFTER THIS WORK WAS COMPLETED, THE PROBLEM CONTINUED BUT NO ENGINE LIGHT HAD COME ON. THEN IN DECEMBER 2019 THE CAR WAS TAKEN TO A FORD DEALERSHIP IN KANSAS TO BE DIAGNOSED. AFTER CLAIMING THE TRANSMISSION NEEDED WORK OR EVEN WORSE POSSIBLE REPLACEMENT, I WAS FACED WITH THE QUESTION OF WHETHER OR NOT TO KEEP THE CAR. AFTER THE CAR WAS FINISHED AT THE DEALERSHIP WITH NO REPAIR DONE OTHER THAN A RECALL, THE ENGINE LIGHT CAME ON AND THE PROBLEM BECAME WORSE: MORE FREQUENT AND MORE INTENSE SHAKING. AFTER MULTIPLE CALLS MADE TO THE DEALERSHIP TO INQUIRE ABOUT AFTER MARKET WARRANTY COVERAGE ON THE REPAIR, THE DEALERSHIP HAS NOT CALLED BACK.
2014 FORD FUSION. CONSUMER WRITES IN REGARDS TO NO CHILD SAFETY LOCK ON PASSENGER SIDE OF VEHICLE AFTER SAFETY RECALL WAS PERFORMED. *LD *JS
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED WHEN ATTEMPTING TO START THE VEHICLE, HE DISCOVERED THE VEHICLE NEEDED TO BE JUMP STARTED BY ANOTHER VEHICLE. AFTER THE VEHICLE WAS TURNED OFF, THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND THE FAILURE REOCCURRED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,251.
IN A PREVIOUS RECALL FOR CERTAIN FOR FUSIONS MANUFACTURED FOR 2013 MODEL YEAR TO 31-OCT-2013. WE FIND THAT THE EXACT ISSUE/PROBLEM FOR WHICH THE FUSION WAS RECALLED IS EFFECTING OUR 2014 IN THE SAME EXACT WAY. *DT*JB IN ALL OF THE AFFECTED VEHICLES, THE DOOR LATCHES HAVE A PAWL SPRING TAB THAT MAY BREAK. THIS CONDITION WILL TYPICALLY PREVENT THE DOOR FROM LATCHING. IN CERTAIN SITUATIONS WHERE THE DOOR IS ABLE TO BE CLOSED, THE DOOR MAY UNLATCH WHILE DRIVING, INCREASING THE RISK OF INJURY. WHEN WE CALLED OUR LOCAL FORD DEALERSHIP WE WERE DIRECTED TO CALL FORDS CUSTOMER SOLUTIONS DEPARTMENT. WE WERE INFORMED OUR VEHICLE DID NOT HAVE THAT RECALL AND NOTHING COULD BE DONE IN LUE OF FIXING OUR ISSUE BY REPLACING THE DOORS LATCH. OUR PARTICULAR DOOR EFFECTED IS THE RIGHT, PASSENGER REAR. WE DID HAVE THE ISSUE REPAIRED BY A LICENSED AUTO SHOP. BUT THE FACT THAT THE SAME ISSUE, WHICH HAD A RECALL BY FORD, WAS TURNED DOWN AND NOT EVEN SUGGESTED TO HAVE A DEALERSHIP LOOK AT THE ISSUE AND REPORT BACK TO FORD CUSTOMER SOLUTIONS A COMPLETE INFORMED REPORT TO UNDERSTAND THE ISSUE AT HAND WOULD BE THE LEAST THEY COULD DO WITH REGARDS TO THE CUSTOMERS SAFETY. THE CURRENT RECALL CLEARLY EFFECTS MORE VEHICLES THAN FORD HAS EXPECTED. THIS IS WHY WE ARE REPORTING THIS ISSUE.
2014 FORD FUSION ALL RECALLS HAVE BEEN DONE. WHILE TURNING A SLIGHT CORNER STEERING WHEEL LOCKED NO POWER STEERING FOR A SHORT DISTANCE, AFTER FINISHING THE CORNER STEERING WHEEL BEGAN TO WORK AGAIN. I CAN NOT AFFORD A $2000 DOLLAR REPAIR BILL ON SOMETHING THAT IS OBVIOUSLY A DEFECTIVE PART. RECALL THIS FORD BEFORE SOMEONE GETS KILLED. 82,000 KMS ON CAR WELL MAINTAINED NO OTHER ISSUES THUS FAR?
MY 2014 FORD FUSION SE HAS A RECALL ON IT FOR THE BRUSHING TRANSMISSION CABLE. THIS HAS NOT BEEN FIXED AND WHILE I AM DRIVING MY CAR THROWS ITSELF INTO NEUTRAL AND STOPS IN THE MIDDLE OF THE ROAD. SO FAR IT HAS ONLY HAPPENED WHILE TURNING A CORNER. I AM WORRIED ABOUT WRECKING MY CAR. THIS RECALL CAME OUT ON JULY 17TH, 2018 AND I BOUGHT MY CAR SEPTEMBER 21, 2018. SO I NEVER RECEIVED THE RECALL IN THE MAIL. I LOOKED UP RECALLS ON MY VEHICLE AND FOUND THIS. EVEN THOUGH IT'S BEEN A WHILE SINCE I BOUGHT MY CAR, AM I STILL QUALIFIED FOR MY CAR TO GET FIXED WITH NO CHARGE TO ME?.
PURGE VALVE SOLENOID BAD CAUSING CAR TO SHUT OFF WHILE DRIVING. CHECK ENGINE LIGHT CAME ON. GOT CODE P144A
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY WHILE DRIVING AT LOW SPEED. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE WOODY SANDER FORD DEALER (513-541-5586, LOCATED AT 235 W MITCHELL AVE 6, CINCINNATI, OH 45232) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC PRESSURE SENSOR IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
WHEN FUELING THE TANK VEHICLE WILL NOT STAY RUNNING. ENGINE STARTS AND THEN DIES. THIS GOES ON UP TO FIVE MINUTES THEN ENGINE STAYS RUNNING WITH NO CHECK ENGINE LIGHT ON. CHECK CODES THERE IS P1450 STORED. OTHER TIMES IT HAPPENS AFTER DRIVING AND TURNING ENGINE OFF AND THEN RE STARTING A FEW MINUTES LATER, SOMETIMES THE ENGINE STUTTERS AND DIES AFTER DRIVING WHICH CAN BE IN A PARKING LOT OR MAKE TO THE HIGHWAY STOP AT A STOP LIGHTS WHICH GETS REALLY SCARY WHEN OTHER TRAFFIC IS AROUND. I LOOK UP MY VIN FOR RECALLS IT SHOWS NONE. IT STARTING HAPPENING A WHILE BACK JUST ONCE IN A WHILE ACCURRENCE, NOW EVERYTIME I FILL UP.
THE CAR WILL PULSATE AND SHAKE WHEN DRIVING, THEN THE CHECK ENGINE LIGHT WOULD COME ON. YOU CAN'T ACCELERATE, LIKE THERE NO ACCELERATING IN THEN THE CAR CUT OFF, WHICH IS DANGER. I HAVE HAD THIS CAR FOR LESS THEN A YEAR, I JUST PAYED CLOSE TO 1,000 BUCKS GETTING IT FIX FROM HAVING ELECTRICAL PROBLEMS THAT MY WARRANTY DID NOT COVER. I HAD TO TAKE TO THE SHOP FOR THINGS THAT WAS OR RECALLED., IN NOW THIS. I THINK I WAS SELL A LEMON.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO RUSSELL BARNETT FORD OF TULLAHOMA LOCATED AT 1106 E CARROLL ST, TULLAHOMA, TN 37388, (931)455-4564, TO BE DIAGNOSED. THE MECHANIC STATED THAT THE FAILURE WAS RELATED TO THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30-35 MPH, WITHOUT WARNING, THE POWER STEERING BECAME INOPERABLE. THE CONTACT STATED THAT THE STEERING AND ELECTRONIC STABILITY WARNING LIGHT WERE ILLUMINATED AFTER THE FAILURE. THE CONTACT STATED THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TURNED OFF AND RESTARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO GENTILINI FORD, 555 JOHN S PENN BLVD, WOODBINE, NJ 08270, (609)861-0100, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,300.
DROVE A SHORT DISTANCE TO MEET A FRIEND. WHEN I CAME OUT TO GO HOME MY DASH LIGHTS WOULD NOT WORK, DOOR CHIME AND SEAT PRESETS INOPERATIVE. ALSO DETERMINED ON THE WAY HOME THAT I HAD NO TURN SIGNALS, WINDOW CONTROLS, HIGH BEAMS OR RADIO. LOOKED ONLINE TO DISCOVER THAT FORDS ARE SUSCEPTIBLE TO ELECTRICAL ISSUES. THE LOW KEY BATTERY WARNING HAD BEEN ON ALL DAY PRIOR TO THIS HAPPENING. THIS IS VERY DANGEROUS AS IT IS WINTER HERE AND WE ARE EXPECTING RAIN AND SNOW.
THE PASSENGER DOOR WONT LATCH ON. I OPENED IT TO GET OUT AND AS I CLOSED THE DOOR IT STAYED OPEN, I TRIED AGAIN AND IT DID NOT WANT TO WORK, I FIGURED THE LATCH MIGHT OF GONE BAD AND I CHECKED AND SEVERAL FUSION HAD RECALLS FOR THIS BUT MINE DID NOT.
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. JIM TIDWELL FORD (2205 BARRETT LAKES BLVD, KENNESAW, GA) AND THE MANUFACTURER WERE CONTACTED. THE MANUFACTURER PROVIDED CASE NUMBER: CAS-25288711. THE FAILURE MILEAGE WAS 54,000.
A PART FOR MY CARS 'SHIFTING CABLE' HAS BEEN RECALLED SEVERAL TIMES, PRIOR TO THE RECALL I HAD TO PERSONALLY PAY OUT OF POCKET TO REPLACE SAID SHIFTING CABLE. AT THIS TIME MY CAR CONTINUES TO HAVE SEVERE/DANGEROUS SHIFTING PROBLEMS. EX: WHEN I'M DRIVING AND IT'S NEEDS TO SHIFT GEARS THE CAR JERKS INCREDIBLY HARD. WHEN I STOP AT A STOP SIGN AND ATTEMPT TO ACCELERATE I GET NOTHING LIKE THE CAR HAS SHIFTED TO NEUTRAL. PEDAL TO THE FLOOR CAR WILL NOT GO. AS YOU CAN SEE THIS CAN/COULD CAUSE A SEVERE WRECK, HURTING MY SELF MY CHILDREN, AND OTHER DRIVERS. THIS PART I CAN NOT AFFORD TO REPLACE AS EVERY TIME I TAKE THE VEHICLE TO FORD THE PIECE THAT HAS BEEN RECALLED IS NOT SPECIFICALLY THE PROBLEM BUT IN THE SAME AREA. I'M AT A LOSS ON HOW TO HANDLE THE SITUATION. I'M REACHING OUT WITH GREAT CONCERN.
BUSHING WITH TRANSMISSION CABLE CAME OFF, WITH IT IN GEAR, EVEN THO SHIFTED INTO PARK, ITS A KNOWN RECALL ON OTHER MODELS BUT THIS ONE IS NOT RECALLED, AND I HAD TO PAY FOR THIS TO BE FIXED. NOT RIGHT
TL* THE CONTACT'S MOTHER OWNS A 2014 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS OR WHILE THE VEHICLE WAS IDLING, IT WOULD STALL AND SHUT OFF WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE DID NOT IMMEDIATELY RESTART AFTER EXPERIENCING THE FAILURE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TWICE WHERE THE VEHICLE WAS SERVICED; HOWEVER, THE FAILURE CONTINUED EACH TIME. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 75,000.
TURN SIGNALS SUDDENLY DID NOT FUNCTION/WIPERS ALSO NON -FUNCTION - STEERING WHEEL BUTTON CONTROLS - NON- FUNCTION DID SOME INTERNET RESEARCH AND SEVERAL HAD THE SAME ISSUE HAPPEN - SEVERAL FORD TECHS RESOLVED WITH CYCLING THE HIGH BEAMS ON THE VEHICLES- I DID THE SAME AND RESOLVED THE ISSUE AS WELL- THIS IS A SAFETY HAZARD AND FELLOW FORD FUSION OWNERS NEED TO BE ALERTED THIS CAN HAPPEN SUDDENLY .
DIDN'T RECEIVE ANYTHING ABOUT THIS PROBLEM WHATSOEVER.
SHIFT CABLE KEEPS COMING OFF
ON 12/12/2019 WHILE BACKING DOWNHILL OUT OF MY DRIVEWAY, SEVERAL OF MY 2014 FORD FUSION HYBRID'S WARNING SYSTEM ALERTS FLASHED ON INCLUDING: POWER STEERING ASSIST FAILURE, ADVANCEDTRAC FAILURE AND HILL START ASSIST FAILURE. I IMMEDIATELY STOPPED THE ENGINE AND CONSULTED THE OWNER'S MANUAL WHICH ADVISED RESTARTING THE ENGINE AFTER WAITING AT LEAST 10 SECONDS. WHEN THE SAME SERIES OF ALERTS RECURRED, DESPITE THE LACK OF POWER STEERING I DROVE IT TO BORGMAN FORD MAZDA IN GRANDVILLE, MICHIGAN. TODAY, I WAS INFORMED THAT THE PROBLEM WAS DUE TO AN ELECTRONIC MALFUNCTION/FAILURE WITHIN THE POWER STEERING CONTROL MODULE. I WAS ALSO INFORMED THAT "FIX" WOULD NOT BE COVERED UNDER ANY FORD MOTOR WARRANTY OR RECALL AND THAT THE ESTIMATED COST OF REPAIR WAS $2200! CONTACTING FORD MOTORS' CUSTOMER SERVICE DIRECTLY PROVED FRUITLESS SINCE MY WIFE WAS TOLD THAT FORD MOTORS WAS UNABLE/UNWILLING TO OFFER ANY FINANCIAL ASSISTANCE BUT BUT THEY DID STRONGLY "SUGGEST" THAT WE HAVE THE REPAIR COMPLETED BUT TO "SAVE OUR RECEIPTS" JUST IN CASE AT SOME FUTURE TIME A RECALL FOR THIS SPECIFIC PROBLEM WAS ISSUED. ODOMETER MILEAGE- 39700. *** THIS VEHICLE WAS AFFECTED AND SERVICED FOR SAFETY RECALL NOTICE 18S08 / NHTSA RECALL 18V-167 (STEERING WHEEL ATTACHMENT BOLT REPLACEMENT) WHICH WAS PERFORMED ON 7/24/2018.
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 45 MPH, THE ENGINE COOLANT WARNING INDICATOR ILLUMINATED AND THE VEHICLE ENTERED INTO LIMP MODE. THE CONTACT WAS ABLE TO MOVE THE VEHICLE INTO A PARKING AREA. THE VEHICLE WAS TOWED TO HALL FORD NEWPORT NEWS (12896 JEFFERSON AVENUE, NEWPORT NEWS, VA 23608,(877) 398-22165) WHERE IT WAS DETERMINED THAT ENGINE COOLANT PENETRATED THE ENGINE BLOCK AND CYLINDERS. THE CONTACT STATED THAT THE ENGINE COOLANT FAILURE WAS REPAIRED PER A MANUFACTURER WARRANTED REPAIR WHEN THE VEHICLE WAS AT 80,410 MILES HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: (24848748). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 124,998.
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS STOPPED IN TRAFFIC. THE CONTACT STATED THAT THE NEEDLE FOR THE RPM GAUGE FLUCTUATED; HOWEVER, THE ENGINE DID NOT REV UP. THE VEHICLE STALLED, BUT WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO CAPITAL FORD OF CHARLOTTE (5411 N TRYON ST, CHARLOTTE, NC 28213, (844) 242-1515) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO PROVIDE A PROGNOSIS FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
MY CHECK ENGINE LIGHT CAME ON I HAD CAR TOWED TO FORD DEALERSHIP WAS TOLD THAT COOLANT SEEPED I TO MY ENGINE THIS WAS A RECALL BUT MY CARS BIN WAS NOT INCLUDED I WAS TOLD I OWED 7000 TO HAVE IT FIXED. I WILL OWE 10.000 ON LOAN. I PULLED OVER AND HAD CAR TOWED TO DEALERSHIP. WHEN I HAD MY OIL CHANGED I WAS TOLD MY CAR NEEDED COOLANT IT WAS EMPTY. WE ADDED COOLANT. THERE WAS NO COOLANT LEAKING FROM MY CAR
TL* THE CONTACT OWNS A 2014 FORD FUSION. AFTER DRIVING, PARKING, AND RESTARTING THE VEHICLE, IT HESITATED AND STALLED. THE VEHICLE WAS RESTARTED AND DRIVEN FIFTY FEET; HOWEVER, IT HESITATED AND SHUT OFF AGAIN. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 40,000.
MY SHIFTER CABLE BUSHING BROKE TODAY INSPITE OF GETTING THE RECALL(18S20) DONE LESS THAN FIVE MONTHS AGO(23JULY19) AT TOWN AND COUNTRY FORD AT BESSEMER, ALABAMA. FORTUNATELY THE VEHICLE WAS PARKED IN FRONT OF MY HOUSE AND WAS NOT IN MOTION. I FIGURED SOMETHING WAS OFF WHEN I THE GEAR SHIFTER MOVED MUCH SMOOTHER THAN NORMAL. WHEN I STEPPED ON THE GAS THE VEHICLE WOULDN'T MOVE. I REVVED A LITTLE MORE BUT NOTHING HAPPENED AND THEN I NOTICED THAT NONE OF THE GEARS SHOWED THAT THEY WERE ENGAGED IN MY GAGE CLUSTER. I IMMEDIATELY TURNED OFF THE VEHICLE AND POPPED THE HOOD AND FOUND WHAT THE ISSUE WAS. MY SHIFTER CABLE BUSHING WAS NOT IN PLACE. I VERIFIED MY PREVIOUS SERVICE RECORD(ATTACHED) TO MAKE SURE THE DEALER DID THE RECALL REPAIRS AND IT'S WAS DONE. BUT THE NEW BUSHINGS SNAPPED OFF TOO.
WHILE DRIVING HOME FROM WORK I LOST ALL POWER STEERING COMPONENTS OF MY CAR. POWER STEERING ASSIST FAULT, HILLSIDE ASSIST FAULT, & SERVICE REQUIRED CAME UP ON DASH. 72K THIS HAPPENED AT. I HAD THE ORIGINAL RECALL DONE ON THE STEERING COLUMN BOLTS, BUT NOW, WHAT FORD SHOULD HAVE PREVENTED IN THE RECALL HAS HAPPENED.
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO SWITCH GEARS. THE CONTACT PARKED IN A NEARBY PARKING LOT AND NOTICED A LEAK COMING ROM THE TRANSMISSION. THE CONTACT WAS ABLE TO ADD TRANSMISSION FLUID. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION FORD MARIETTA (LOCATED AT 869 COBB PKWY SE, MARIETTA, GA 30060, (770) 674-6077) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN COMPONENT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO RANDALL REED'S PARK CITIES FORD OF DALLAS (3333 INWOOD RD, DALLAS, TX 75235, (214) 296-4416) WHERE IT WAS DIAGNOSED THAT THE GEAR BOLT WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 18V632000 (STEERING); HOWEVER, HIS VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,400.
ITS BEEN 3 YEARS SINCE I HAVE HAD MY CAR AND I HAVE NOT BEEN NOTIFIED BY FORD THAT I HAVE A RECALL. NOT BY PHONE, EMAIL, OR EVEN IN PERSON. THE ONLY REASON I KNOW I HAVE THREE IS BECAUSE OF MY FAMILY MEMBER WHO NOTIFIED ME. I HAVE CALLED MULTIPLE FORD DEALERSHIPS TO COMPLAIN AND GET IT FIXED BUT THEY DON'T SEEM TO WANT TO HELP. EVERY TIME I GO OR CALL THEY TAKE MY NUMBER AND THAT IS IT. SO I JUST KEEP GOING TRUSTING THEY WILL CALL ME BACK. AND THIS WEEK MY CAR STARTS TO HAVE TROUBLES AND MY TRANSMISSION HARD SHIFTS INTO SECOND GEAR AND I DAMAGE THE FRONT AND BUMPER OF MY CAR. I TOOK IT TO MY LOCAL MECHANIC AND HE SAYS THE PROBLEM COMES FROM THE RECALLED PART. AND NOW MY CAR IS PARKED UNTIL I CAN GET IT FIXED AND I HAVE CALLED FORD AND THEY WONT HELP.
AFTER MONTHS OF HARD SHIFTING AND SLIPPING, IN JUNE OF 2019...WITH ONLY 53,000 MILES ON THE CAR...THE TRANSMISSION POPPED OUT OF GEAR AND INTO NEUTRAL WHILE ON THE INTERSTATE, AND REFUSED TO GO BACK INTO GEAR. VEHICLE HAD TO BE COASTED, IN DANGEROUS FASHION AND IN TRAFFIC, OFF TO THE SIDE OF THE ROAD. VEHICLE LATER BEGAN SHIFTING OKAY (TEMPORARILY) AND NO CAUSE OR FIX COULD BE FOUND. FORD MOTOR COMPANY SENT US ON OUR WAY IN THE VEHICLE. THEN IN NOVEMBER OF 2019, WITH ONLY 65,000 MILES ON THE VEHICLE, THE VEHICLE BEGAN CLUNKING AND SPEWING TRANSMISSION FLUID EVERYWHERE WHICH DRIVING AROUND THE CITY. OUR LOCAL FORD SERVICE DEPARTMENT HAS DETERMINED THE VEHICLE NEEDS A COMPLETELY NEW TRANSMISSION. FMC IS ALSO REFUSING TO COVER THE COST OF REPAIR NOW THAT THE VEHICLE IS JUST BARELY OUT OF WARRANTY....EVEN THOUGH PROBLEMS WERE REPORTED WHILE THE VEHICLE WAS STILL UNDER WARRANTY. ATTACHED DOCUMENTS, AND INCIDENT INFORMATION (SPEED, MILEAGE) ARE IN REFERENCE TO THE FIRST INCIDENT.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LATCH WAS DEFECTIVE AND WOULD NOT LATCH. THE DOOR AJAR WARNING INDICATOR WAS ILLUMINATED. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES); HOWEVER, REDLANDS FORD INC. (1121 W COLTON AVE, REDLANDS, CA 92374, (909) 793-3211) STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
NO ENGINE LIGHT ON OR WARNING.. LOST POWER WILL DRIVING. WILL STUTTER THEN SHUT OFF WHILE DRIVING. DEALERSHIP WON'T DO ANYTHING BECAUSE THE ENGINE LIGHT ISN'T ON AND THEY DON'T HAVE A CODE. I HAVE READ MANY OTHERS FORD FUSIONS HAVING THIS SAME EXACT ISSUE. IT IS VERY SCARY AND MAKES ME TERRIFIED TO DRIVE MY CAR ANYWHERE. IT'S DOES THIS A FEW TIMES NOW!
MY CAR'S ODOMETER READS 49,343 MILES AND THE WATER PUMP HAS ALREADY FAILED. I BELIEVE THIS PART MAY BE DEFECTIVE.
UPON APPLYING THE GAS AND ACCELERATING FROM A STOP OR IDLE POSITION AND SOMETIMES AT SPEED, MY 2014 FUSION WILL SPUTTER WITH JERKING MOTION WHILE LOSING RPMS AND POWER BEFORE STALLING ALTOGETHER. IT HAS HAPPENED MORE FREQUENTLY AND TODAY IT OCCURRED MULTIPLE TIMES, IN SEVERAL INSTANCES WHEN ENTERING TRAFFIC FROM A SIDE ROAD. THIS CREATES A SIGNIFICANT POTENTIAL FOR AN ACCIDENT TO OCCUR AS THE CAR SUDDENLY STALLS WHILE CARS ARE APPROACHING AND MOST LIKELY NOT ANTICIPATING MY VEHICLE TO COME TO A STOP. MY ONLY RECOURSE IS TO SHIFT THE CAR TO PARK AND ATTEMPT TO RESTART, WHICH THUS FAR HAS WORKED; THOUGH, THE CAR IS A BIT DIFFICULT TO START AFTERWARD. THERE'S A HESITATION TO START AFTERWARD, AS IF THERE'S NO FUEL, BUT NOT LIKE AN ELECTRICAL OR STARTER ISSUE.
STEERING WHEELS LOOKS WHILE ON DRIVE AND ALL TRACK CONTROL LIGHTS LIGHT UP MAKING IT HARD TO CONTROL THE WHEEL. IT ALSO SLOWS THE CAR DOWN.
DRIVER SIDE DOOR OPENED WHILE DRIVING ON A CITY STREET AND IT WOULDN'T LATCHED OR CLOSED. I HAD TO TIE A ROPE TO DRIVE IT TO DEALERSHIP.
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE CONTACT WAS ATTEMPTING TO SWITCH THE GEAR SHIFTER FROM DRIVE INTO PARK, THE TRANSMISSION ERRONEOUSLY BECAME STUCK IN THE REVERSE POSITION. AS A RESULT, THE VEHICLE CRASHED INTO A NEARBY RESIDENCE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. IT WAS DISCOVERED THAT THE TRANSMISSION CABLE BUSHING HAD FAILED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 139,576. THE VIN WAS INVALID.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Ford Fusion → · Every Fusion year → · How the figures are calculated →