I RECEIVED A WRITTEN NOTICE FROM FORD CORPORATE THAT MY VEHICLE WAS SUBJECT TO A RECALL CONCERNING DOOR LATCH SPRINGS. IT DIRECTED ME TO RECORD THE MODEL NUMBER OF EACH OF THE FOUR DOOR LATCHES. THIS I DID AND WAS FURTHER DIRECTED TO GO ONLINE TO WEB SITE TO RECORD THE NUMBERS. THE WEB SITE DOESN'T EXIST AND WHEN YOU GO THERE YOU GET A FAULT 404. WHEN I THEN CALLED MY LOCAL DEALER,FORD COUNTRY IN HENDERSON, NV THEY MADE ME AN APPOINTMENT FOR THEM TO CHECK THE LATCHES. WHEN I ARRIVED AT THE APPOINTED TIME, I WAS TOLD THAT I MUST LEAVE THE VEHICLE OVER NIGHT AS THERE WERE 18 OTHER VEHICLES AHEAD OF ME. WHY WOULD A DEALERSHIP SCHEDULE 19 VEHICLES AT THE SAME TIME FOR A VISUAL INSPECTION WHICH TOOK ME LESS THAN 15 MINUTES TO PERFORM?
2014 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
I WAS DRIVING ON A CITY STREET AND LOST POWER STEERING RENDERING ME UNABLE TO CONTROL MY VEHICLE WHILE I WAS TURNING. I WAS DRIVING AT 40 MPH. WARNING LIGHT FLASHED AFTER MY STEERING WHEEL BECAME HARD TO TURN. IT WAS RAINING OUT WHICH MADE THE SITUATION EVEN MORE DANGEROUS AND I HAD MY FAMILY IN THE VEHICLE. I BELIEVE THE POWER STEERING MODULE SINCE IT'S ELECTRIC WAS AT CAUSE. LUCKILY I WAS ABLE TO BRAKE AND PULL INTO A LESS BUSIER STREET.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED THE JONES FORD LOCATED AT 1932 NORTH PINAL AVE, CASA GRANDE, AZ 85122, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN PARTS WOULD BE AVAILABLE. THE CONTACT STATED THAT THE REAR PASSENGER'S DOOR FAILED TO LOCK SECURELY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I WAS DRIVING DOWN THE ROAD IT BEGIN TO SPUDDER AND HAD HARD TIME GOING. WHITE SMOKE WAS COMING FROM TAIL PIPE AND WHEN I PULLED OVER AND POPPED THE HOOD THERE WAS SO MUCH SMOKE COMING FROM THE ENGINE WHERE YOU PUT OIL IN. I WAS AFRAID IT WAS FIXING TO CATCH ON FIRE. EVEN HAD SOMEONE PULL UP BECAUSE HE THOUGHT IT WAS ON FIRE. MY CAR WILL NOT START NOW.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR LATCH WAS DEFECTIVE. THE CONTACT STATED THAT THE DOOR FAILED TO LOCK SECURELY WHEN CLOSED. THE VEHICLE WAS TAKEN TO STERLING MCCALL FORD LOCATED AT 6445 SOUTHWEST FWY, HOUSTON, TX 77074, WHO INDICATED THAT THE PART NEEDED TO REPAIR NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
LOOSE STEERING WHEEL
I ATTEMPTED TO HAVE MY CAR REPAIRED UNDER RECALL 20V331 AND THE DEALER SAID THAT "THE RECALL IS FOR DOOR LATCHES THAT ARE NOT AVAILABLE YET". I WAS INFORMED THAT THERE IS NO TIMELINE FOR WHEN THE PARTS WILL BE AVAILABLE. THE RECALL SAYS THAT THIS IS TO VERIFY THAT WORK DONE ON 15S16 OR 16S30 WAS DONE CORRECTLY. WHAT IS THE POINT OF A RECALL IF THE COMPANY WON'T FIX THE PROBLEM?
BRAKE PEDAL ALL OF A SUDDEN STARTED SINKING TO THE FLOOR WHILE DRIVING DOWN THE ROAD. BRAKE PADS, CALIPERS ARE GOOD NO LEAKS AND REPLACED MASTER CYLINDER. PEDAL STILL SINKS TO THE FLOOR WHEN BRAKING. DANGERS. CALLED DEALER ABOUT RECALLS. THEY SAID IS NONE.
AS I WAS DRIVING AT APPROX. 50 MPH ON THE HIGHWAY, THE ELECTIVE POWER STEERING ON THE VEHICLE DISABLED. MY STEERING WHEEL LOCKED AS STEERING ASSIST AND HILL START ASSIST LIGHTS STARTED FLASHING. THIS COULD EASILY HAVE CAUSED A SERIOUS CRASH AND WAS EXTREMELY DANGEROUS. I ALREADY HAD A RECALL ON THE STEERING WHEEL BOLTS COMPLETED A FEW MONTHS AGO.
EVAPORATIVE EMISSION SYSTEM PURGE VAPOR LINE RESTRICTED/BLOCKED. IT WAS FIXED BY FIVE STAR FORD OF WARNER ROBINS, GA FOR $924.
WHEN THE ENGINE GETS TO A WARM TEMPERATURE AND THEN SHUT OFF AND LEFT FOR 10 OR SO MINUTES, WHEN THE ENGINE IS RESTARTED, PUT IT DRIVE, WITHIN SEVERAL SECONDS (15 SECONDS TO 120 SECONDS) IT WILL BEGIN SHUTTERING AND DIE WHILE DRIVING. RESTARTING THE ENGINE AFTER IT QUITS (WHICH TAKES ABOUT 2 SECONDS, LONGER THAN NORMAL) WILL START AND WILL AGAIN DIE WHEN BEGINNING TO DRIVE. I HAVE BEEN EXPERIENCING THIS ISSUE FOR ABOUT 5-6 MONTHS ON MY FORD WITH +/- 66K MILES. THE ISSUE IS GETTING WORSE AND MUCH MORE FREQUENT. NO CHECK ENGINE LIGHT OR DIAGNOSTIC CODES ARE PRESENT. I HAVE EXPERIENCED THIS ISSUE MULTIPLE TIMES WHEN TURNING ONTO A BUSY ROAD AND IT IS BECOMING MORE AND MORE OF A SAFETY CONCERN. I DO NOT EXPERIENCE THIS ISSUE FOLLOWING A COLD ENGINE START.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO 5 STAR FORD LOCATED AT 900 RUSSELL PKWY, WARNER ROBINS, GA 31088, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL TANK SENSOR AND PURGE VALVE WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE VEHICLE WAS TAKEN TO DAVID TAYLOR LA PORTE FORD LINCOLN LOCATED AT 1522 E LINCOLN WAY, LA PORTE, IN 46350; 219-362-2102, TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF A COOLANT LEAK. THE CONTACT WAS INFORMED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,801.
SOMETIMES OUR CAR WILL OPEN THE TRUNK BY ITSELF WHEN IT'S PARKED. IT HAS HAPPENED ABOUT 6 TIMES AND WE CAN'T FIGURE OUT THE PROBLEM. SOMETIMES IT OPENS WHEN WE LOCK THE CAR, AND SOMETIMES WE'LL GO OUTSIDE TO FIND THAT IT HAS OPENED IN THE MIDDLE OF THE NIGHT. WE LIVE IN A BIG CITY SO THIS IS A MAJOR PROBLEM.
I AM HAVING PROBLEMS WITH THE TRANSMISSION. THE MAIN PROBLEM IS THE SHIFTING. YOU WILL BE DRIVING AT 30 MPH AND WHEN IT SHIFTS UP IT FELLS LIKE THE TRANSMISSION IS GOING TO FALL OUT. IT WILL DO THE SAME THING WHEN YOU ARE SLOWING DOWN. THIS HAS BEEN GOING ON FOR A WHILE IT IS JUST GETTING WORSE.
THE PASSENGER DOOR SWUNG OPEN AS I WAS DRIVING. THEN ONCE I STOPPED THE DOOR WOULD NOT CLOSE WHEN I TRIED CLOSING IT. *TR
THE NOTIFICATION APPEARS AS POWER STEERING ASSIST FAULT SERVICE REQUIRED, THIS HAPPENS DURING THE DRIVE, WHICH POSES A SERIOUS RISK, I THINK THIS HAS TO BE DEALT WITH. AND FORD WANTS TO CHARGE CUSTOMERS 1800$ FOR THIS
I REAR-ENDED A 2002 DODGE RAM. A GUY WAS MAD THAT I BLEW AT HIM BECAUSE HE SLEPT THE PREVIOUS TRAFFIC LIGHT AND SLAMMED ON BRAKES AT A GREEN TURNING ARROW AND I HIT HIM, HE KEPT GOING. MY WHOLE FRONT END IS DAMAGED. AIR BAGS SHOULD'VE COME OUT. *TR
I WAS LEAVING MY HOME AND THE BRAKES FAILED. WHEN PUSHING THE BRAKES THE TENSION GAVE WAY AND THE PEDAL JUST SANK TO THE FLOOR AND THE BRAKES STOPPED WORKING. THERE WAS A SIMILAR RECALL FOR 2010 FORD FUSIONS. NOW THE BRAKES DO NOT ENGAGE AT ALL THEY CAN BE PUSHED WITH 0 EFFORT TO THE FLOOR AND DO NOT DO ANYTHING. *TR
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 30 MPH, THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE MESSAGE DISPLAYED ON THE INSTRUMENT PANEL TO SLOWDOWN AND STOP IMMEDIATELY. THE DRIVER PULLED OVER AND CALLED THE CONTACT. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE FOLLOWING DAY THE VEHICLE WAS DRIVEN TO CLASSIC FORD OF MADISON (6251 N RIDGE RD, MADISON, OH 44057), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
A PRIOR COMPLAINT HAS BEEN MADE RELATIVE TO THIS VEHICLES STEERING ON OR ABOUT 30 DAYS PRIOR TO A SERIOUS ACCIDENT WHICH OCCURRED TO THE STEERING. ENROUTE TO MY EMPLOYMENT. AFTER DRIVING THE VEHICLE FOR APPROX 5 MIN INTO MY DRIVE I TURNED AROUND IN A LOCAL DRIVEWAY TO PROCEED BACK TO MY RESIDENCE ON A STRAIGHT PAVED HIGHWAY WITH WET, DARK, DOWN-GRADE CONDITIONS THE VEHICLES STEERING INDICATOR LIGHTS SUDDENLY CAME ON AND THE VEHICLES STEERING TURNED SLIGHTLY TO THE LEFT WITH HARDLY NO BRAKING ABILITY CAUSING MY VEH TO LEAVE THE ROADWAY TRAVELING ON SLICK WET GRASS DOWN-HILL 150' FT. STRIKING SEVERAL TREES CAUSING SERIOUS PERMANENT INJURIES FRACTURING MY RIGHT FEMUR AND HIP, ALONG WITH SIGNIFICANT HEAD INJURIES TO MY FOREHEAD. (1) DRIVER OCCUPANT. THE DRIVER AND SIDE AIRBAGS DEPLOYED, NO PASSENGER DEPLOYMENT. THE VEH HAD JUST BEEN ALIGNED ON 2 OCCASIONS WITH 4 NEW TIRES. THIS VEH NEEDS INVESTIGATED FULLY FOR MFG, DEFECTS AND RECALL. AFTER LOOKING ONLINE I FIND SIGNIFICANT REPORTING OF THE SAME OCCURRENCES. I DO HAVE PHOTOS OF THE VEHICLE. *TR
ACCELERATING DOWN THE HIGHWAY WHEN VEHICLE SUDDENLY BECAME UNRESPONSIVE AND SLUGGISH. CHECK ENGINE LIGHT BEGAN FLASHING. PULLED OFF HIGHWAY. HAD IT TOWED TO A FORD DEALER. THEY CONFIRMED THAT IT WAS A KNOWN AND COMMON ISSUE ON THE 1.6L AND 2.0L ECOBOOST ENGINES WHERE COOLANT LEAKS INTO THE NUMBER 4 CYLINDER CAUSING LOW COMPRESSION AND POTENTIAL OVERHEATING RENDERING VEHICLE UNDRIVABLE. FORD QUOTED ME $6,500 FOR A NEW ENGINE, AS THEY STATED, IS THE ONLY FIX. CONSUMERS SHOULD NOT BE ON THE HOOK BECAUSE OF A CLEAR AND OBVIOUS DESIGN FLAW AS STATED BY FORD INCLUDED IN THE 1.6L ECOBOOST RECALL, BUT HAS NOT ISSUED A RECALL TO INCLUDE THE 2.0L ECOBOOST ENGINES. (SEE ATTACHED LINK REGARDING POSSIBLE CLASS ACTION SUIT AS PREPARED BY A NASHVILLE LAW FIRM) COUNTLESS OTHERS HAVE COMPLAINED ON HERE AND OTHER FORUMS. A RECALL NEEDS TO BE ISSUED IMMEDIATELY TO INCLUDE THE 2014 FUSION 2.0L ECOBOOST ENGINES!!! PLEASE REFER TO BELOW LINK... HTTPS://WWW.NEWSOM.LAW/FORD-ENGINE-OVERHEATING-LAWSUIT.HTML. *TR
THE TRANSMISSION ISN'T SWITCHING RIGHT AND THROWS THE WHOLE CAR FORWARD AND IT ONLY HAS 32000 MILES ON IT 2014 FORD FUSION. THIS HAS BEEN A ONGOING ISSUE HAD LOOKED AT 2X THEY SAY ALL 2014 FORD FUSIONS DO THIS. CAUSING WRECKS IS RIDICULOUS! *TR
COMPLETE LOSS OF STEERING. CAR WARNINGS ON INSTRUMENT PANEL WHILE DRIVING AND VEHICLE HAD COMPLETE STEERING SHUTDOWN. COULD NOT TURN WHEEL AND ALMOST HAD AN ACCIDENT. FORD IS AWARE OF THESE POWER STEERING MODULE FAILURES AT LOW MILEAGES; MINE IS ONLY 63,519 MILES, BUT REFUSES TO RECALL OR REIMBURSE OWNERS UNTIL THE NHTSA TAKES ACTION. ARE WE JUST WAITING FOR PEOPLE TO DIE OR BECOME INJURED? MY CASE NUMBER WITH FORD IS [XXX]. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS YOUR ATTENTION, AGAIN! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
SIMILAR TO OTHER RECALLS, THE STEERING RACK ON MY VEHICLE IS DAMAGED AND CAUSES GRINDING WHEN TURNING THE WHEEL WHILE STATIONARY OR IN MOTION AT SPEEDS UNDER 35MPH, CAUSING STIFFNESS IN THE WHEEL AND SLIGHT LOCKING. THIS SEEMS CONGRUENT WITH DAMAGE FROM RECALLS 15S14 AND 15R01 IF NOT HANDLED PROPERLY. *TR
THE SEAT BELT TIGHTENED UP. I NOTICED IT A FEW DAYS AGO. TODAY WHEN I WAS TRYING TO PUT THE SEAT BACK UP IT WOULDN'T BECAUSE THE SEAT BELT HAS NO SLACK TO LET IT COME UP. *TR
I WAS DRIVING ON THE HIGHWAY WHEN I GOT THE NOTIFICATION THAT MY CAR WAS RUNNING HOT. I WASN'T TO FAR FROM HOME SO I DECIDED TO KEEP DRIVING, WHEN I SLOWED DOWN IT WOULD LEVEL OUT BUT WHEN I WOULD SPEED UP I WOULD GET THE NOTIFICATION AGAIN. MY HUSBAND PUT COOLANT IN IT THAT DAY BUT WITHIN TWO WEEKS WE GOT THE NOTIFICATION AGAIN AND HAD TO PURCHASE MORE COOLANT TO PUT IN THE CAR AND THEN ANOTHER TWO WEEKS WE GOT THE NOTIFICATION AGAIN. HAD TO PUT EVEN MORE COOLANT. TOOK IT TO THE DEALERSHIP AND THEY SAY THAT MY COOLANT IS LEAKING INTO MY ENGINE AND IT WILL BE 6500 TO REPAIR. I HAVE BEEN RESEARCHING THE PROBLEM AND OTHER FORDS HAVE HAD RECALLS DEALING WITH THE COOLANT BUT MY CAR WAS NOT INCLUDED IN THOSE RECALLS. *TR
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE STEERING CEASED WITH THE HILL START ASSIST NOT AVAILABLE, SERVICE ADVANCE TRAC, AND POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROADWAY, TURNED THE VEHICLE OFF AND RESTARTED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS TOWED TO AUTONATION FORD UNION CITY (4355 JONESBORO ROAD, UNION CITY, GA 30291, (770) 674-6075) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR PROVIDE A CAUSE FOR THE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,800.
I WAS DRIVING DOWN A CITY STREET AND THE TRACTION CONTROL LIGHT CAME ON AND I COULDN'T TURN MY STEERING WHEEL. WHEN I ATTEMPTED TO TURN THE WHEEL IT MADE A GRINDING NOISE AND ACTED LIKE IT WAS OUT OF POWER STEERING FLUID. MY CAR DOES NOT HAVE POWER STEERING FLUID. I CONTACTED THE DEALERSHIP AND THEY SAID THE POWER STEERING CONTROL MODULE WAS OUT. THERE IS A RECALL ON THAT PART ON MY TYPE OF VEHICLE BUT NOT ON MY SPECIFIC VEHICLE. *TR
FAILURE TO LATCH DOORS. IN AUGUST 2019 DRIVERS DOOR OPENS DURING DRIVING AND DID NOT CLOSE. SINCE A YEAR BEFORE THIS HAPPENS IN PASSENGERS DOOR AND DUE TO THE DIFFICULTIES OF GETTING MY MONEY BACK FROM VIVA FORD, I DECIDE TO FIX IT. HOWEVER, IN MAY,2020 THE SAME FAILURE HAPPENED IN BACK DRIVER SIDE DOOR. I FIXED IT BUT I WANT A REFUND OF THE EXPENSES I HAD INCURRED. *TR
IN SEPTEMBER 2019, DURING COMMUTE DRIVING THE BACK DOOR FROM THE DRIVERS SIDE SUDDENLY OPENED AND DID NOT CLOSE AGAIN. AT THE CAR SHOP, I WAS ADVISED THAT A MANUFACTURING ERROR IN THE LATCH DOOR WAS THE CAUSE. I FIXED IT AND I DO WANT A REFUND OF THE EXPENSES INCURRED. *TR
THE FRONT PASSENGER CAR DOOR WILL NOT LOCK IN PLACE THE LATCH SEEMS TO BE BROKE AND NOTHING WAS DONE TO IT OUT OF THE NORM SO I HAVE NO CLUE WHY BUT IT IS A SAFETY HAZARD BECAUSE I CAN'T DRIVE WITH THE PASSENGER SIDE DOOR OPENING AND CLOSING AS I BLOW THROUGH THE WIND THE VEHICLE WAS STATIONARY WHEN THE DOOR WOULD NOT CLOSE I WAS AT A 7 ELEVEN PARKED WHEN MY FRIEND CAME BACK TO THE CAR IT WOULD NOT STAY CLOSED. *TR
THE STEERING GEAR BOLTS AND INNER STEERING GEARBOX ON MY 2014 FORD FUSION ARE VISIBLY CORRODED. THE CORROSION ON THE STEERING YOUR BOLTS CAUSE THE BOLTS TO SNAP AND HEALTH IN CAUSED THE STEERING GEARBOX TWO SEPARATE. THERE SHOULD BE NO CORROSION ON THE INSIDE OF THE STEERING GEARBOX SINCE THE STEERING GEARBOX IS SUPPOSED TO BE A SEALED IN IT. I CONTACTED FORD MOTOR COMPANY ON MAY 20, 2020 TO ASK THEM TO ADD MY VEHICLE TO THE RECALL LIST FOR THE STEERING GEARBOX THE FORD MOTOR COMPANY REPRESENTATIVE WHO I WAS SPEAKING WITH TOLD ME MY CAR HAS BEEN SERVICED FOR THE RECALL IN OCTOBER 2018 HOWEVER MY CAR STILL HAVE THE ORIGINAL BOLTS TO ASK THEM TO ADD MY VEHICLE TO THE RECALL LIST FOR THE STEERING GEAR BOLT THE FORD MOTOR COMPANY REPRESENTATIVE WHO I WAS SPEAKING WITH TOLD ME MY CAR HAD BEEN SERVICED FOR THE RECALL IN OCTOBER 2018 HOWEVER MY CAR STILL HAS THE ORIGINAL ALUMINUM TORQUE BIT HEAD BOLTS WHEN THE BOLTS SNAPPED IN MARCH 2020, I WAS INFORMED THAT THE RECALL SHOULD HAVE REPLACE THE BOLTS WITH HEX HEAD BOLTS. I TOOK A LOT OF PICTURES AND I HAVE VIDEOS STORED ON MY MOBILE PHONE SHOWING THE DAMAGES TO MY VEHICLES STEERING GEARBOX AND THE STEERING GEAR BOLTS. FORD MOTOR COMPANY SAID THAT ALL THEY CAN DO IS NOTE THAT THE BOLTS HAVE SNAPPED BUT WOULD NOT TAKE FURTHER RESPONSIBILITY IN THE MATTER OF ISSUING RECALL OR REPAIRING THE CURRENT BROKEN PARTS IN MY STEERING GEAR MOTOR BOX UNIT. PLEASE INVESTIGATE THESE ISSUES OR ADD MY CAR TO THE RECALL LIST SO THAT THE NECESSARY REPAIR
TL* THE CONTACT CALLED ON BEHALF OF HER SON WHO OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 30 MPH, THE DRIVER DOOR OPENED WITHOUT WARNING. THE CONTACT'S SON HELD THE DOOR CLOSE AFTER THE DOOR FAILED TO LATCH SECURELY. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE. THE VEHICLE THEN WAS TAKEN TO LARRY H. MILLER FORD MESA (460 E. AUTO CENTER DR, MESA, AZ 85204, (480) 569-7713) WHERE THE VEHICLE WAS INSPECTED. THE CONTACT WAS INFORMED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/) AS A POSSIBLE REMEDY TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
MY 2014 FORD FUSION HAS ELECTRICAL PROBLEMS. THE AC/HEATER JUST COME ON FULL BLAST SOMETIMES AND SOMETIMES NOT AT ALL.. IT IS VERY DANGEROUS WHEN I'M TRYING TO DRIVE IN BAD WEATHER. IT WONT EVEN DEFROST MY WINDOWS CORRECTLY.. MY TRANSMISSION IS SLIPPING AND HAS DONE SO FOR 5 YEARS. FORD DEALERS HAVE NOT HELPED IN ANYWAY EVEN THOUGHT I HAVE A RECALL LETTER STATING THE THERE WAS A RECALL ON THE SHIFTER CABLE. IT SAID THAT MY CAR ISN'T GOING ALL THE WAY INTO GEAR/PARK AND IT COULD CAUSE PROBLEMS FOR TRANSMISSION IN THE FUTURE AND IT HAS. I NEED HELP, PLEASE! THE SHIFTER CABLE BROKE COMPLETELY OFF AND FIDD HAD IT TOWED TO FIX IT. THEY FIXED IT IN LESS THEN 30MINS BUT DID NOT EVEN LOOK AT MY TRANSMISSION AFTER I TOLD THEM THAT MY CAR IS DRIVING HORRIBLE. IT HAS NO POWER HARDLY WHEN I PRESS THE GAS. I HAVE ALMOST BEEN IN SEVERAL BAD WRECKS BECAUSE OF IT. I CAN'T DRIVE OVER 70 MILES AN HOUR SO MY CAR KNOCKING REALLY HARD. ALSO MY HEADLINER ON THE INSIDE OF MY CAR IS FALLING DOWN. FORD SAID THEY WERE MEASURED WRONG WHEN THEY BUILT THESE FORD FUSIONS BUT HAVE YET TO DO A RECALL ON THEM. IT HAS FALLEN DOWN ON MY LITTLE GIRLS HEAD AND MY OWN HEAD WHILE DRIVING AT A DANGEROUS SPEED. *TR
WHILE THE CAR WAS IN MOTION LEAVING A WALMART, THE PASSENGER DOOR OPENED AND NOW WONT CLOSE. AFTER SOME RESEARCH, I FOUND THAT THIS WAS A PROBLEM WITH IN THE 13-14 FORD FUSIONS AND OTHERS THAT WERE RECALLED BUT NOT FOR MY VIN? HOW IS IT THAT I'M HAVING THIS PROBLEM THAT IS SIMILAR TO ONE ALREADY COVERED BY A RECALL, BUT NOT MY CAR? *TR
THE DRIVER SIDE DOOR WILL NOT LATCH CLOSED. *TR
TRANSMISSION FAILURE -TRANSFER SHAFT FAILURE CAUSED DESTRUCTION OF THE TRANSMISSION TSB-18-2328. *TR
DOOR LATCHES ARE NOT WORKING
PARKED VEHICLE. OPENED REAR DRIVER SIDE DOOR TO REMOVE ITEMS. CLOSE DOOR, AND WOULD NOT LATCH. MULTIPLE ATTEMPTS TO CLOSE AND LATCH. STILL WOULD NOT SECURE CLOSED. HAD A INDEPENDENT GARAGE REPAIR UNDER EXTENDED WARRANTY.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO HAVE A SET OF TIRES INSTALLED ON THE VEHICLE, THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE LUG NUTS WERE SWOLLEN. THE CONTACT WAS INFORMED OF POSSIBLE DAMAGES OR STRIPPING OF THE LUG NUTS IF AN ATTEMPT WAS MADE TO REMOVE THE WHEELS FROM THE VEHICLE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE, BUT OFFERED NO ADDITIONAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
WHILE DRIVING THE STEERING WHEEL MOVES UP AND DOWN SIDE TO SIDE. HARD TO STEER WHILE DRIVING BECAUSE ITS LOOSE. TURING A CURVE OR DRIVING STRAIGHT WILL MAKE YOU NERVOUS. WITH THE STEERING WHEEL BEING LOOSE YOU HAVE TO HOLD A CERTAIN WAY SO IT WANT GO THE OPPOSITE DIRECTION
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE POWER STEERING CEASED. THE CONTACT STATED THAT POWER ASSIST FAULT SERVICE REQUIRED MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,419.
MY BACK DRIVERS SIDE DOOR LATCH CAME OPEN WHILE DRIVING. I WAS DRIVING ON A HIGHWAY. THE DOOR WOULDN'T STAY CLOSED AND HAD TO REPLACE MY DOOR LATCH ACTUATOR.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING ABOUT 20 MPH, THE DOOR AJAR WARNING LIGHT ILLUMINATED. AS THE CONTACT ATTEMPTED TO PULL OFF OF THE ROADWAY, THE FRONT DRIVER'S SIDE DOOR SWUNG OPEN. THE VEHICLE WAS TAKE TO AN UNKNOWN FORD DEALER, LOCATED IN BRADENTON, FLORIDA, WHERE IT WAS STATED THAT THERE WAS NO RECALL ON THE VIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
ON NOVEMBER 15, 2019, I HAD A RECALL SERVICE CONDUCTED ON MY CAR TO COMPLY WITH FORD RECALL 19S16. HOWEVER, THE RECALL IS STILL OPEN FOR MY VEHICLE ACCORDING TO THE NHTSA WEBSITE. AS A US SERVICE MEMBER STATIONED OVERSEAS, I WILL NEED TO SHOW PROOF THAT I HAVE COMPLIED WITH THIS RECALL BEFORE I CAN SHIP THE VEHICLE BACK TO THE USA.
ON 6/29/17 I HAD A RECALL FOR THE DOOR LATCHES THEY WERE ALL REPLACED, I HAD 42,984 MILES, IN 2019 UNTIL NOW 2020 I HAVE COMPLAINED ABOUT MY DRIVER DOOR NOT LATCHING AND THE " DRIVER DOOR AJAR" MESSAGE APPEARS ON THE DASH I HAVE HAD A COUPLE OF TIMES WHERE I WAS DRIVING AND HAD TO PULL OFF TO CLOSE THE DOOR I TOOK IT A MONTH AGO WITH THIS COMPLAINT , BUT OF COURSE THEY COULDN'T DUPLICATE THE ISSUE, SO I CALLED A FORD REP CUSTOMER SERVICE, SHE SAID YOU HAVE TO TAKE IT TO THE DEALERSHIP I SAID I DID SEVERAL TIMES BUT IT DOESN'T DO IT FOR THEM, WELL NOW I SEE 2014 FORD FUSION IS HAVING ANOTHER RECALL FOR THE DOOR LATCHES BUT MINE ISN'T ONE OF THEM FOR THE RECALL, IT SHOULD BE BECAUSE I AND WHOEVER DRIVES MY CAR ARE IN DANGER OF THE DOOR FLYING OPEN AND SOMEONE FALLING OUT , SO I FEEL MY CAR SHOULD BE RECALLED AGAIN FOR FAULTY LATCHES
2014 FORD FUSION, 1.5L ECOBOOST ENGINE, 92,500 MILES. COOLANT LEAKING INTO CYLINDERS CAUSING MISFIRE, WHITE SMOKE OUT EXHAUST. REPAIR SHOP RECOMMENDS REPLACING THE BLOCK, AT A COST OF ABOUT $5400.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS ON THREE SEPARATE OCCASIONS, A DOOR LATCH FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR FAILED TWICE, WHILE THE REAR PASSENGER DOOR ALSO EXPERIENCED A FAILURE. THE CONTACT TOOK THE VEHICLE TO POWER FORD LOCATED AT (1101 MONTAO RD NE, ALBUQUERQUE, NM 87107) AND THE VEHICLE WAS REPAIRED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES) WITH THE FAILURE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 44,800.
VEHICLE WAS UNABLE TO SHIFT OUT OF PARK, FOUND THAT THE SHIFTER CABLE BUSHING HAD BECOME DETACHED FROM THE TRANSMISSION AND IS VERY LOOSE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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