2012 Ford Fusion complaints

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THERE WAS A REDUCTION IN ACCELERATION POWER WHEN ENGAGING THE ACCELERATOR PEDAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DETECT A TROUBLE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,900. THE VIN WAS UNAVAILABLE.

I WAS TRAVELING UP A PARKING RAMP WHAT THE POWER STEERING GAVE OUT AND A DEFAULT SHOWED UP ON THE DASHBOARD. I HAVE PURCHASED THE VEHICLE USED 2 WEEKS AGO. THIS IS THE FIRST INCIDENT. *TR

THIS IS THE THIRD TIME MY POWER STEERING HAS JUST RANDOMLY GONE OUT OF OUR RENTAL 2012 FORD FUSION. THE FIRST TIME, I WAS TRAVELING AT 25 MPH MAKING A LEFT TURN. SECOND WE WERE DRIVING 50 MILES AN HOUR CHANGING LANES. THIS MORNING ABOUT A QUARTER A MILE FROM OUR HOME SHE LOST POWER STEERING AND HIT THE CURVE RESULTED IN A BLOWN FRONT TIRE. WHAT A DANGEROUS CAR. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE POWER STEERING ASSIST LIGHT ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE STEERING RACK WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE 38,000.

THIS IS THE SECOND TIME MY POWER STEERING HAS JUST RANDOMLY GONE OUT OF MY 2012 FORD FUSION. THE FIRST TIME, I WAS TRAVELING AT 60 MPH ON A FREEWAY. YESTERDAY, I WAS STOPPED AT A STOPLIGHT. BOTH TIMES MY HUD WARNS ME THAT "POWER STEERING ASSIST FAULT", SERVICE ADVANCETRAX" OR SOMETHING ALONG THOSE LINES... AND EACH TIME MY STEERING WILL BECOMES ALMOST IMPOSSIBLE TO TURN. THE ISSUES IS SOLVED IF I TURN OFF MY CAR AND TURN IT ON A FEW TIMES. THIS IS A SERIOUS ISSUE AND IS ONLY A MATTER OF TIME UNTIL SOMEONE DIES FROM THIS POWER STEERING FAILURE. *TR

DROVE CAR FROM HOME TO SUPERMARKET WITH NO PROBLEM. WHEN LEAVING SUPERMARKET AFTER CAR HAD BEEN SHUT OFF, WAS BACKING OUT OF PARKING STALL AND NEARLY HIT ANOTHER CAR BECAUSE POWER STEERING WAS INOPERATIVE. THIS DEFINITELY CAUGHT ME BY SURPRISE! MESSAGE TO THE EFFECT "POWER STEERING ASSIST FAILURE" WAS DISPLAYED. DROVE CAR WITH GREAT DIFFICULTY TO DEALER. SERVICE REP AT DEALER TURNED OFF AND RESTARTED CAR; PROBLEM HAD GONE AWAY, POWER STEERING WAS NOW WORKING. MECHANIC AT DEALER RAN DIAGNOSTICS WHICH INDICATED A BAD STEERING MOTOR/STEERING GEAR. CAR IS BEING REPAIRED AT DEALER TO REPLACE STEERING MOTOR/STEERING GEAR. WOULD HAVE BEEN SCARY AND DANGEROUS IF THE FAILURE HAD OCCURRED WHILE I WAS DRIVING IT ON HIGHWAY. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE REFUELING, FUEL SPILLED OUT OF THE FILLER NECK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 21,335. THE VIN WAS UNAVAILABLE.

UPON STARTING THE CAR THE POWER STEERING WOULD NOT TURN THE WHEELS ON THE CAR. ON THE ODOMETER IT READ POWER STEERING FAULT..... AFTER RESTARTING THE CAR THE ELECTRONIC STEERING WORKED. HOW DO YOU RESTART A CAR THAT'S MOVING? *TR

MY 2012 FORD FUSIONS GAS PEDDLE ACCEL GOT STUCK FULL THROTTLE, THEREFORE MY BRAKES WERE NOT WORKING PROPERLY TO STOP THE VEHICLE, BACKING OUT OF A PARKING SPOT AND BACK RAMMED INTO NEIGHBORS WALL WITH STRUCTURE DAMAGE AND TOTALING MY VEHICLE. *TR

WHILE TRAVELING THEIR IS A LACK OF POWER, HESITATION OR SURGING... VERY SPORADICALLY... BUT ALWAYS AFTER A LONG STOP. *TR

WINDOWS ON DRIVER AND PASSENGER FRONT WINDOWS FOUND OPEN AFTER CAR CAME HOME, POWER TURNED OFF, AND LOCKED. I CAME HOME IN THE RAIN, SO I KNOW THAT I DID NOT OPEN WINDOWS. *TR

WE WERE DRIVING THE VEHICLE DOWN THE ROAD AT A SPEED OF ROUGHLY 50 MPH. WITH NO ADVANCED WARNING THERE WERE CHIMES GOING OFF AND A MESSAGE IN THE WARNING CENTER TELLING ME POWER STEERING ASSIST FAILURE SERVICE ADVANCETEC. WITH GREAT EFFORT WE WERE ABLE TO GET THE CAR OFF OF THE ROAD WAY, TURNED THE ENGINE OFF, LET IT SIT FOR 5 MINUTES AND RESTARTED THE VEHICLE WITH NO ISSUES. THIS IS THE SECOND TIME IT HAS DONE THIS THE FIRST TIME WASN'T A GREAT BIG DEAL SINCE WE WERE SITTING IN A PARKING LOT WITH THE CAR IDLE. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT IMMEDIATELY AFTER PARKING, THE VEHICLE ACCELERATED INDEPENDENTLY, TRAVELED OVER A CONCRETE PARKING CHOCK AND CRASHED INTO A RESTAURANT. THE CONTACT WAS NOT INJURED. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 20,000.

WHILE DRIVING AT APPROXIMATELY 50 MPH VEHICLE SUDDENLY LOST ALL POWER. ENGINE STOPPED RUNNING AND ALL LIGHTS TURNED OFF. THIS IS THE SECOND INSTANCE OF THIS HAPPENING. AFTER COASTING TO A STOP WAS ABLE TO PUT THE CAR IN PARK AND RESTART ENGINE. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHENEVER IT RAINED AND THE VEHICLE SAT OVERNIGHT, THE NEXT MORNING THE BRAKES WOULD GRIND FOR A MILE OR WOULD SEIZE. THE CONTACT STATED THAT AFTER GOING A MILE, THE BRAKES FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT IT WAS NORMAL AND THEY WOULD REPLACE THEM. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 13,000....UPDATED 04/25/13 *BF UPDATED 05/17.2013 *JS

AFTER 20 MIN DRIVING UNDER NORMAL CONDITIONS, POWER STEERING SUDDENLY FAILED AND WARNING LIGHT ILLUMINATED. STEERING WHEEL BECAME DIFFICULT TO TURN, BUT WITH CONSIDERABLE EFFORT WAS ABLE TO MANEUVER INTO PARKING LOT (WOULD HAVE BEEN DANGEROUS ON THE HIGHWAY). TURNED OFF ENGINE AND RESTARTED CAR AFTER 10 MIN, AND STEERING BEGAN OPERATING NORMALLY WITH NO WARNING LIGHT. *TR

2012 FORD FUSION INVOLVED IN AN ACCIDENT. SEVERE DAMAGE TO VEHICLE ON PASSENGER SIDE. THE FRONT SEAT BELTS DID NOT LOCK AND THE FRONT PASSENGER AND THE DRIVER WERE THROWN IN THE CABIN. IN ADDITION, ACCORDING TO BODY REPAIR SHOP AND INSURANCE ADJUSTERS, IMPACT WAS AT THE LOCATION OF THE SENSOR FOR SIDE CURTAIN AIRBAGS. HOWEVER, THE AIRBAGS DID NOT DEPLOY. IN FACT, BRACKET FOR AIR BAG SENSOR WAS BROKEN, BUT IT COULD NOT BE DETERMINED WHETHER THE BRACKET WAS BROKEN PRIOR TO THE ACCIDENT OR UPON IMPACT. REAR PASSENGER RECEIVED A SEVERE HEAD INJURY. FORD MOTOR COMPANY HAS INSTRUCTED ME TO TAKE VEHICLE IN TO A DEALER AND HAVE THE RESTRAINT CONTROL MODULE ("RCM") REPLACED AND TO SEND THE ORIGINAL TO THE COMPANY FOR ANALYSIS. THEY ARE PAYING FOR THIS. FURTHER RESEARCH INDICATES THAT THERE IS A RECALL FOR FORD FIESTAS RELATED TO THE PROGRAMMING OF THE RCM AND ITS FAILURE TO DEPLOY AIRBAGS THAT COULD LEAD TO INJURIES TO A REAR PASSENGER. THIS SOUNDS VERY SIMILAR, AND MAY WARRANT AN INVESTIGATION TO SEE IF THAT RECALL SHOULD BE EXPANDED TO OTHER FORD VEHICLES. UNFORTUNATELY, ONE WOULD ONLY KNOW OF THE FAILURE IF THERE IS AN ACCIDENT. *TR UPDATED 3/27/13 *CN UPDATED 05/09/2013 *JS

I WAS MAKING A LEFT TURN ON A DIRT ROAD WHEN THE POWER STEERING WENT OUT AND MY STEERING WHEEL JERKED THE OPPOSITE DIRECTION AND I WENT OFF THE SIDE OF THE ROAD AND DID DAMAGE TO MY FENDER. I TOOK IT TO THE FORD DEALER THAT I PURCHASED IT FROM FOR WARRANTY FIX AND TO FIX MY FENDER AND THEY DENIED MY WORK AND WOULDN'T FIX THE POWER STEERING EVEN THOUGH THE CODE PO7AE AND U0415 CLEARLY CAME UP. THIS IS A HUGE SAFETY ISSUE AND FORD NEEDS TO TAKE RESPONSIBILITY. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING A LEFT TURN AT A TRAFFIC STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 8,300. *TR

AT THE BEGINNING OF ACCELERATION, THE TRANSMISSION SHIFTS HARD. THE RPM'S GO ABOVE 3 AND THEN THERE IS A HARD SHIFT AND THE RPM'S GO DOWN TO 2 1/2 AND THEN FINALLY DOWN TO 1 1/2. THIS IS ONLY TO GET TO 30 MPH AND IT HAS A HESITATION TO GAIN SPEED. MY HUSBAND DRIVES IT MOSTLY AND HE SAYS THAT HE HAS NOTICED IT FOR A WHILE. I JUST NOTICED IT IN THE PAST WEEK OR SO. I HAVE SPOKEN TO OTHER FUSION OWNERS AND SOME OF THEM EXPERIENCE THE SAME. IS THAT WHY FORD WAS TRYING SO HARD TO SATURATE THE MARKET WITH THEM?? *TR

PULLED UP TO A STOP LIGHT THAT WAS RED. WHILE IDLING WAITING FOR GREEN LIGHT, ENGINE STALLED. PLACED CAR IN PARK, RESTARTED ENGINE, AND AUTOMOBILE DROVE AS NORMAL. *TR

POWERSHIFT AUTOMATIC TRANSMISSION PROBLEMS. WHEN ACCELERATING, VEHICLE LOSES POWER AND MAKES LOUD CLUNKING NOISE. HAD CAR IN ON SEPTEMBER 12 ON THE FIRST VISIT, THEY DID NOT FIND A PROBLEM; HOWEVER, I DO NOT THINK THEY LOOKED AT THE TRANSMISSION AS MY TICKET INDICATED THERE WAS A NOISE COMING FROM THE REAR OF THE CAR. THE CAR CONTINUED TO HAVE PROBLEMS. ON 10/19/12, THE PCM WAS REPROGRAMMED AND THEY SAID TRANSMISSION FLUID WAS LOW. VEHICLE HAD REGULAR OIL CHANGES THROUGH DEALER AND TRANSMISSION FLUID SHOULD NOT HAVE BEEN LOW. THEY TOLD ME THE PROBLEM HAD BEEN FIXED BUT I WOULD STILL EXPERIENCE THE PROBLEM FOR A FEW MORE DAYS BECAUSE THE COMPUTER HAD TO ADJUST TO THE NEW SETTING. AFTER THIS, I CONTACTED ANOTHER FORD DEALER WHO TOLD ME THAT THIS PROBLEM WOULD CONTINUE THROUGHOUT THE LIFETIME OF THE VEHICLE. I WAS TOLD I COULD TAKE IT IN, BUT IT WOULDN'T DO ANY GOOD. HE DID SEND ME A LIST OF OPERATING CHARACTERISTICS OF THE POWERSHIFT FOR THIS MODEL. THE PROBLEM DID CEASE AFTER A FEW DAYS; HOWEVER, IT HAS STARTED OCCURRING AGAIN. ON 1/8/13, IT MAKE A TERRIBLE NOISE AND LOST POWER AS I WAS TURNING A CORNER. IT HAD A PROBLEM AGAIN THIS MORNING WHILE ACCELERATING IN RUSH-HOUR TRAFFIC. THE CAR IS SCHEDULED TO BE LOOKED AT AGAIN AT THE DEALERSHIP TOMORROW. I DO NOT FEEL SAFE IN THIS VEHICLE AND DO NOT UNDERSTAND WHY IT HASN'T BEEN RECALLED. *TR

DRIVING ALONG AT AROUND 40 MILES PER HOUR, THEN NOTICE THE LOSS OF POWER, A BRIGHT YELLOW LIGHT APPEARED ON THE DASH - STOP SAFELY HAZARD WARNING (RTT) - WHICH ACCORDING TO THE OWNERS HANDBOOK INDICATES HYBRID COMPONENT FAULT/FAILURE THAT WILL CAUSE THE VEHICLE TO SHUTDOWN (WHICH IT HAD ALREADY DOWN, I HAD A HARD TIME TURNING THE STEERING WHEEL). FAILED TO RE-START THE FIRST TIME OR ENTER INTO A LIMITED OPERATING MODE, SEEMS LIKE RAY SKILLMAN FORD, GREENWOOD, INDIANA COULD NOT FIND ANY PROBLEMS. THIS $31,000 VEHICLE HAS ONLY 1,400 MILES ON THE CLOCK AND PER STANDARD OPERATING PROCEDURE DENIES ANY PROBLEMS WITH THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING THE CONTACT NOTICED THE PASSENGER SIDE HEADLIGHT WOULD ONLY ILLUMINATE PARTIALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE HEADLIGHT WAS MANUFACTURED THAT WAY AND NO ADJUSTMENT COULD BE PERFORMED. ADDITIONALLY, THE CONTACT STATED THE REAR DRIVER SIDE DOOR RETAINED WATER INSIDE WHEN IT RAINED OR SNOWED. THE TECHNICIAN STATED THERE WAS A CLOG IN THE DRAIN WHICH WOULD HAVE TO BE CLEANED. AFTER THE DRAIN WAS CLEARED THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THERE WAS NO REPAIR FOR THE FAILURE. THE CONTACT WAS CONCERNED OF CORROSION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. THE CONSUMER STATED THE HEADLIGHTS WERE NOT ALIGNED PROPERLY AS SHE WAS UNABLE TO SEE THE ROAD AT NIGHT. THE DEALER ADJUSTED THE HEADLIGHTS SEVERAL TIMES. UPDATED EVOQ 12/19/12

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WITH THE ILLUMINATION OF THE SERVICE WARNING LIGHT. THE CONTACT SHIFTED INTO NEUTRAL AND COASTED TO THE SHOULDER. THE VEHICLE WAS RESTARTED AND FUNCTIONED PROPERLY. THE VEHICLE WAS LATER TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ATTEMPTED TO ASSIST THE DEALER IN DIAGNOSING THE FAILURE BUT TO NO AVAIL. THE FAILURE MILEAGE WAS 3,000.

DRIVING TO WORK LIKE ANY OTHER DAY, SUDDENLY I HEARD A POP. WASN'T TOO SURE WHAT IT WAS BUT THEN MY TIRE PRESSURE LOW MESSAGE POPPED UP. AFTER REALIZING WHAT IT WAS, I HAD TO CALL ROADSIDE ASSISTANCE TO CHANGE IT OUT AND I EXAMINED THE TIRE AND SAW THAT THE OUTSIDE WALL WAS TORE UP AND THERE WASN'T ANY HOLES IN THE TREAD. *TR

WHEN EXITING ONTO THE ACCESS ROAD OF A MAJOR FREEWAY, MY 2012 FORD FUSION'S POWER STEERING LOCKED UP AND I COULD NOT MANEUVER THE WHEEL (THERE WAS NO ADVANCE WARNING OF THE IMPENDING FAILURE)... IMMEDIATELY, I TURNED ON HAZARD LIGHTS AND REDUCED SPEED, THEN WITH GREAT DIFFICULTY I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. THE DASHBOARD SHOWED AN ERROR STATING "POWER STEERING ASSIST FAULT." I TURNED OFF THE ENGINE AND UPON RESTART OF THE ENGINE, THE POWER STEERING BEGAN WORKING AGAIN. TODAY, OCT. 22, 2012, THIS SAME POWER STEERING FAILURE HAS NOW OCCURRED FOR THE FOURTH TIME IN LESS THAN A MONTH. EACH OCCURRENCE WAS AT SPEEDS LESS THAN 25 MPH, HOWEVER ON TWO OF THESE OCCASIONS, I NEARLY HAD AN ACCIDENT WITH VEHICLES NEARBY BECAUSE I HAD NO CONTROL OF THE STEERING AND COULD NOT MANEUVER OUT OF THE WAY OF THE NEIGHBORING VEHICLES... THANKFULLY, THE OTHER DRIVERS WERE ABLE TO SWERVE TO AVOID HITTING MY VEHICLE. I AM VERY CONCERNED THAT MY VEHICLE WILL BE INVOLVED IN AN ACCIDENT IN THE NEAR FUTURE DUE TO THIS VERY SERIOUS MALFUNCTION OF THE FORD FUSION'S POWER STEERING! THE NHTSA NEEDS TO ORDER A RECALL ON THIS ISSUE IMMEDIATELY BECAUSE THERE ARE HUNDREDS OF COMPLAINTS ONLINE OF THE EXACT SAME POWER STEERING FAILURE ON THE FORD FUSION, FORD FOCUS, FORD EXPLORER AND FORD ESCAPE. I AM HIGHLY UPSET WITH FORD FOR NOT ADDRESSING THIS ISSUE AND CONTINUING TO SELL NEW VEHICLES, SUCH AS MINE, TO UNWITTING AND TRUSTING CUSTOMERS... ALL THE WHILE KNOWING THEY WERE MANUFACTURING THE SAME DAM

WE WERE DRIVING ON THE HIGHWAY AT APPROXIMATELY 40MPH WHEN THE CAR LOST POWER AND BEGAN TO SHAKE. WE WERE FORTUNATE TO BE ABLE TO PULL OFF ON THE SHOULDER OUT OF TRAFFIC AND TURN OFF THE MOTOR. AFTER WAITING APPROXIMATELY 15 MINUTES, WE WERE ABLE TO RESTART THE CAR AND DRIVE SAFELY TO A RELIABLE AUTOMOTIVE SHOP WE HAVE USED FOR OVER 20 YEARS. FINALLY AFTER A WEEK OF TESTING, THEY WERE ABLE TO REPLICATE THE PROBLEM WE HAD EXPERIENCED.THEY REPLACED THE ALTERNATOR,AT OUR CONSIDERABLE EXPENSE, AND WE BROUGHT THE CAR HOME MORE THAN A WEEK LATER. WE DROVE THE CAR WITHOUT INCIDENT UNTIL TUESDAY,OCTOBER16TH WHEN THE SAME PROBLEM HAPPENED AGAIN. THIS TIME AT ABOUT 30MPH. AGAIN, AFTER WAITING 10-15 MINUTES, THE CAR STARTED AGAIN AND WAS DRIVEN SAFELY TO THE AUTOMOTIVE REPAIR SHOP WHERE IT REMAINS 5DAYS LATER. THIS IS A GREAT INCONVENIENCE SINCE WE LIVE IN AN AREA WHERE A CAR IS A NECESSITY BUT IT IS ALSO A SERIOUS SAFETY HAZARD SINCE THIS PROBLEM COULD EASILY HAPPEN WHEN ACCELERATING INTO TRAFFIC OR ON A BUSY MULTILANE,HIGH SPEED HIGHWAY. FROM READING THIS SITE, WE HAVE BECOME AWARE THAT THERE ARE MANY COMPLAINTS OF THIS NATURE FOR THIS MAKE AND MODEL YEAR AND WE QUESTION WHY THERE HAS BEEN NO RECALL OR,AT VERY LEAST, A CONSUMER ALERT. *TR

WAS DRIVING ON FREEWAY AT 65MPH. SERVICE POWER STEERING SOON LIGHT CAME ON THEN PULLED TO THE SIDE OF THE FREEWAY. OWNERS MANUAL SAID I NEEDED TO TURN VEHICLE OFF AND BACK ON. AFTER I TURNED THE VEHICLE BACK ON THE "SERVICE POWER STEERING SYSTEM NOW" LIGHT CAME ON. THE VEHICLE HAD COMPLETELY LOST THE POWER STEERING SYSTEM. THE STEERING BECOME VERY DIFFICULT TO USE. IT BECOMES VERY STIFF AND JERKS HARD TO WHICHEVER SIDE YOU TURN IT TO. THE VEHICLE WAS TAKEN TO THE FORD DEALERSHIP THE NEXT DAY. AFTER A WEEK IN THE SHOP THEY REPLACED THE LOWER CONTROL ARMS AND RESET THE VEHICLE COMPUTER. MANY FUSION FORUMS SAY THAT THIS DOESN'T FIX THE PROBLEM AND HAVE RETURNED THE VEHICLE FOR MORE REPAIRS. *TR

2012 FORD FUSION SEL WITH A V6 WITH AN AUTOMATIC TRANSMISSION SHIFTS TERRIBLY BETWEEN ALL GEARS. EXTREMELY NOTICEABLE BETWEEN 1ST AND 2ND GEARS AND 2ND AND 3RD GEARS. USUALLY ABOUT A 2-3 SECOND DELAY BEFORE THE TRANSMISSION CAN FIND THE GEAR. THE CAR HAS DOWN THIS AT HIGHWAY SPEEDS AS WELL. EXTREMELY FRIGHTENING WHEN YOU GO TO PASS SOMEONE AND YOUR VEHICLE DOES NOT APPEAR ABLE TO FIND THE GEAR AND MAINTAIN SPEED. I HAVE BROUGHT IT TO THE DEALERSHIP ALMOST MONTHLY SINCE MARCH OF 2012 AND THE DEALER STATES THAT FORD SAID THAT IS JUST HOW THE VEHICLE SHIFTS. FORD MOTOR COMPANY IS VERY UNRESPONSIVE ABOUT MY CONCERNS. I HAVE A 2005 MALIBU WITH 150,000 MILES ON IT THAT SHIFTS BETTER THAN THE FUSION. *TR

POWER STEERING FAILURE. HAS OCCURRED FOUR TIMES. WARNING ON THE DASH FOR "POWER STEERING ASSIST FAILURE" THEN POWER STEERING FAILS. NEARLY IMPOSSIBLE TO TURN THE WHEEL. HAPPENED IN STOP-AND-GO TRAFFIC ON INTERSTATE AS WELL AS MAKING A TURN IN A PARKING LOT WHICH NEARLY LED TO A COLLISION WITH A PARKED CAR SINCE I COULD NOT TURN THE WHEEL. SINCE IT HAPPENED TWICE BEFORE I KNOW TO PUT IN NEUTRAL THEN TURN OFF AND TURN ON THE IGNITION. HOWEVER, PREVIOUSLY FORD DEALER REPLACED LOWER FRONT ARM IAW FORD TSB. THIS OBVIOUSLY DID NOT FIX THE ISSUE. MOST RECENT FAILURES WERE WITHIN 150 MILES OF EACH OTHER. I CANNOT LET MY WIFE DRIVE THIS CAR AS SHE WOULD NOT BE ABLE TO TURN THE STEERING WHEEL IN THE EVENT OF A FAILURE. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH AND ENGAGED THE ACCELERATOR PEDAL WHEN THE TRANSMISSION BEGAN TO EXHIBIT HESITATION. THE FAILURE RECURRED CONSISTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE DEFECT WHERE AN UNKNOWN REPAIR WAS PERFORMED REGARDING THE TRANSMISSION. THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100.

FRONT WINDOWS AND MOON ROOF HAVE SPONTANEOUSLY OPENED ON TWO CONSECUTIVE DAYS AFTER THE VEHICLE HAS BEEN SHUTOFF, LOCKED, AND VACATED. THIS PROBLEM CAN ALLOW UNAUTHORIZED ACCESS TO THE VEHICLE AND EXPOSURE TO THE ELEMENTS POTENTIALLY DAMAGING THE INTERIOR. *TR

THE DRIVER'S SIDE INSIDE DOOR HANDLE HAS BROKEN TWICE AND CUT MY FINGER TWICE IN LESS THAN 36,000 MILES OF DRIVING THE VEHICLE. I CAN ONLY BARELY OPEN THE DOOR NOW. I BOUGHT THE CAR NEW. THE DOOR HANDLE PLASTIC IS TOO WEAK TO OPEN THE DOOR AND WHEN IT FLEXES THE CHROME PLATING SPLITS OPEN AND CUTS THE DRIVER'S FINGERS WHEN ATTEMPTING TO OPEN THE DOOR. THE DOOR IS AN EMERGENCY EXIT. THE DOOR HANDLE SHOULD NEVER BREAK IN THE LIFETIME OF THE CAR. THE EXTERNAL DOOR HANDLES ARE ALL PLASTIC AS WELL AND COULD ALSO EASILY BREAK. DON'T CALL. I WON'T GET ANY MESSAGES. *TR

WHEN SHIFTING FROM FIRST GEAR TO SECOND GEAR THE CAR WILL VERY ROUGHLY GO INTO GEAR, AND SECOND TO THIRD AND THIRD TO FOURTH IS NOT MUCH BETTER. FROM FOURTH TO FIFTH AND FIFTH TO SIXTH IS FINE MOST OF THE TIME. I HAD TWO CALIBRATION UPDATES PERFORMED BY THE FORD DEALERSHIP I PURCHASED THE CAR FROM AND WAS TOLD TO DRIVE THE CAR AND LET THE UPDATE SET IN. AFTER BOTH TIMES I NOTICED THAT THE PROBLEM DID NOT GO AWAY, INSTEAD AFTER THE LAST UPDATE THE ISSUE PROGRESSED. I HAVE PLEADED WITH THE DEALERSHIP TO TRADE MY CAR FOR ANOTHER FUSION (SAME VALUE) AND THEY TOLD ME I HAD TOO MUCH NEGATIVE EQUITY. INSTEAD I WAS TOLD I COULD GET A FORD FOCUS AND HOW EVER MUCH I AM "UPSIDE DOWN" THEY WOULD ROLL IT OVER TO THE PRICE OF THE FOCUS. I TOLD THEM THAT WASN'T FAIR AND THAT I WANTED ANOTHER FUSION THAT DID NOT HAVE TRANSMISSION PROBLEMS. I WAS TOLD THAT PLANET FORD COULD NOT HELP ME AND I SHOULD GET ANOTHER OPINION IF I WAS UNHAPPY. SO I WENT TO ANDERSON FORD AND HAD THE MECHANICS RUN DIAGNOSTICS ON IT TO SEE IF THEY COULD IDENTIFY THE PROBLEM. WHILE ANDERSON FORD WAS DIAGNOSING MY CAR I WAS GIVEN A RENTAL FUSION THAT WAS SO MUCH BETTER THAN MY CAR AS FAR AS SHIFTING. I ALSO WAS SPEAKING WITH FORD CUSTOMER CARE ABOUT MY ISSUE AND WENDY (CUSTOMER SERVICE MANAGER) TOLD ME THAT IF ANDERSON FORD DID NOT FIND ANYTHING WRONG I WAS GOING TO BE STUCK WITH THAT CAR. ANDERSON FORD REPORTED THAT NO WARNING CODES COULD BE FOUND AND THE CAR WAS FINE. I TOLD THEM THE DIFFERENCE I NOTICED IN DRIVING THE

3 DIFFERENT INCIDENTS. 1 ON 8/8/12, 2 ON 8/10/12. ALL DRIVING AT LOW SPEEDS DURING SHORT DISTANCE TRIPS ( LESS THAN 15 MILES ). FOR NO APPARENT REASON, CAR CHIMED, SHOWED WARNING TO SERVICE ADVANCETRACK, POWER STEERING FAILURE ( DO NOT RECALL EXACT WORDING OF WARNING ). CAR WAS MANUEVERABLE BUT VERY DIFFICULT TO STEER. ABLE TO RESET POWER STEERING BY STOPPING, TURNING OFF / RESTARTING CAR. *TR

SINCE SEPT. 1, 2011 WHEN I TOOK OWNERSHIP OF THE CAR I HAVE HAD THE FOLLOWING HAPPEN ABOUT ONCE A MONTH. THE LAST TIME WAS ON JULY 26, 2012 AT 3171 MILES. WHEN COMING TO A STOP FOR A LIGHT OR SLOWING TRAFFIC AND APPLYING THE BRAKES THE ENGINE STARTS TO RACE AND THE CAR FEELS LIKE IT WANTS TO SURGE FORWARD. WITH CONTINUED PRESSURE ON THE BRAKES, AFTER A FEW SECONDS THE ENGINE RACING AND SURGING STOPS AND THE CAR STOPS. I THINK IT MAY BE A PROBLEM WITH A COMPUTER. *TR UPDATED IVOQ 09/26/12

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS DRIVING 3 MPH AND CROSSING AN INTERSECTION WHEN ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BRUISED RIBS, TENDONITIS ON HER RIGHT ARM AND SHOULDER AND NECK PAIN. THE CONTACT MENTIONED THAT THE DRIVER OF THE OTHER VEHICLE SUSTAINED A BRUISED WRIST AND PAIN TO THE LEFT KNEE AND LEG. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 5,100.

I'M HAVING SEVERAL TRANSMISSION ISSUES. MY VEHICLE "SLAMS" INTO GEAR WHEN SHIFTING INTO DRIVE/REVERSE FROM A PARKED POSITION. THE SECOND ISSUE IS "HARD" SHIFTS IN LOW GEARS (1-4). THIS GIVES THE SENSATION OF BEING REAR ENDED. THIRDLY I AM EXPERIENCING "FLARE" SHIFTING IN GEARS 4-6. IN THIS CASE THE RPM'S REV BEFORE DUMPING INTO THE NEXT GEAR WHICH ALSO GIVES A HARD SHIFT SENSATION. THE 4TH ISSUE I AM EXPERIENCING IS A "STUTTER" WHEN ACCELERATION. IF I ATTEMPT TO PASS A CAR OR SIMPLY SPEED UP, THERE IS A HESITATION WHICH I FEEL IS A SAFETY CONCERN. LASTLY AND THE MOST DISTURBING TRANSMISSION ISSUE IS "DOWN SHIFTING". SOMETIMES WHEN I HAVE THE CAR IN CRUISE CONTROL ON THE HIGHWAY AND TRAVELING AT HIGHWAY SPEEDS (55-65MPH) THE VEHICLE DOWN SHIFTS ALL ON IT'S OWN AND I FIND MYSELF DOING 55-65 IN A LOWER GEAR WITH THE RPM'S THROUGH THE ROOF! TAPPING THE GAS AND/OR BRAKE WILL DISENGAGE THE CRUISE CONTROL BUT STILL WILL NOT ALLOW THE CAR TO SHIFT TO THE APPROPRIATE GEAR. FINALLY AFTER COASTING FOR A WHILE IT WILL THEN SHIFT TO THE APPROPRIATE GEAR AND AS WITH ALL MY OTHER PROBLEMS, IT INVOLVES A "HARD DUMP" INTO GEAR. THESE ISSUES ARE NOT ONLY SCARY BUT I FEEL NOT SAFE AT ALL TO ME OR MY FAMILY! MY CAR IS IN MY LOCAL FORD DEALERSHIP NOW, FOR THE 3RD TIME. THEY HAVE APPLIED UPDATES THAT HAVEN'T WORKED AND I'M BEING TOLD "FORD IS AWARE OF THE PROBLEM. THEY HOWEVER DON'T KNOW HOW TO FIX THE PROBLEM". *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE INTO THE FLOW OF TRAFFIC, SHE ENGAGED THE ACCELERATOR PEDAL AND THE VEHICLE DID NOT ACCELERATE, PUTTING HER IN SUBSTANTIAL DANGER ON THE FREEWAY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS, BUT THE CONTACT WAS INFORMED THAT THEY COULD NOT FIND A DEFECT. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 8,000.

HANDLE DOESN'T RETURN FULLY TO NEUTRAL POSITION. WHEN LOCK IS ENGAGED DOOR CAN STILL BE OPENED. *TR

POWER STEERING FAILURE AFTER CAR HAD BEEN PARKED FOR 45 MINUTES IN 102 DEGREE OUTDOOR WEATHER HEAT. CAR OPERATED NORMALLY FOR AN HOUR BEFORE PARKING THE CAR. AFTER RESTARTING THE CAR, THERE WAS NO FUNCTIONING POWER STEERING ASSIST. CAR WAS DRIVABLE, AND STEERABLE WITH GREAT EFFORT. REPAIR MADE AT FORD DEALERSHIP UNDER WARRANTY (CAR WAS 11 MONTHS OLD WITH 5140 MILES ON ODOMETER). THE ELECTRONIC ANTI-LOCK CONTROL MODULE WAS REPLACED. SERVICE STAFF SAID THE ELECTRONIC MODULE ALSO CONTROLLED THE POWER STEERING AND ADVANCETRAK VEHICLE STABILITY CONTROL SYSTEMS. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHEN HE DROVE THE VEHICLE THE STEERING WHEEL WAS DIFFICULT TO TURN AND WAS RESISTANT WHEN THE CONTACT ATTEMPTED TO MAKE A LEFT OR RIGHT TURN. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THEY STATED THAT WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130. ...UPDATED 08-10-12 *BF

MY BRAND NEW CAR, IN MY POSSESSION FOR 7 DAYS HAD TO GET TOWED TO THE SHOP. MY 11 MONTH OLD DAUGHTER AND 2 MONTH OLD NIECE WERE IN THIS CAR WHEN IT SUDDENLY STALLED AND JERKED. I WAS ALMOST HIT FROM BEHIND AND HAD TO PULL OVER AND DRIVE JERKING BACK AROUND THE BLOCK TO MY STARTING POINT. LUCKILY I WASN'T ON THE FREEWAY AT A HIGH SPEED BUT I COULD HAVE BEEN. THIS IS A SEVERE SAFETY ISSUE AS THE ACCELERATION IS AFFECTED BY THE THROTTLE BODY WHICH HAD MALFUNCTIONED. THE PART WAS REPLACE BUT I BELIEVE THE COMPUTER CONTROLLING THE THROTTLE BODY IS DEFECTIVE NOT THE THROTTLE BODY ITSELF. FORD NEEDS TO RECALL THIS HAZARDOUS COMPONENT AND IMPLEMENT A SOLUTION. *TR

WHILE APPROACHING A ROLL-THROUGH TOLL BOOTH, THE CAR LOST THE ABILITY TO ACCELERATE; BOTH THE WRENCH LIGHT AND ENGINE LIGHT CAME ON. I PUT ON THE EMERGENCY HAZARDS AND COASTED TO A MIDDLE ISLAND AFTER GOING THROUGH A TOLL BOOTH. THE CAR CONTINUED TO IDLE, BUT WAS NON-RESPONSIVE TO THE ACCELERATOR PEDAL. AFTER MAKING SOME CALLS FOR A TOW (1 1/2 HOUR WAIT DUE TO 100+ TEMPS), I TURNED THE VEHICLE OFF AND WAITED SEVERAL MINUTES. THE CAR RESTARTED AND APPEARED TO "RESET", AS BOTH THE WRENCH AND ENGINE LIGHT SYMBOLS WERE NO LONGER ILLUMINATED. AFTER TRAVELING 500 YARDS OR SO, I SWITCHED THE A/C BACK ON (NOTE: A/C WAS ON AT TIME OF MALFUNCTION.) ALMOST IMMEDIATELY, THE CAR BEGAN TO BOG AND IDLE ROUGHLY, AND AGAIN LOST THE ABILITY TO ACCELERATE. I AGAIN WENT INTO HAZARD WARNING/COAST TO THE SHOULDER MODE, TURNED THE VEHICLE OFF, WAITED A FEW MINUTES, AND RESTARTED THE CAR. IT AGAIN "RESET", BUT THIS TIME THE ENGINE LIGHT REMAINED ON (HOPEFULLY SOMETHING WAS RECORDED, AS WITH SOME OTHER COMPLAINTS I'VE READ THIS DIDN'T OCCUR). I STARTED MY JOURNEY HOME AGAIN, THIS TIME WITHOUT A/C, AND IMMEDIATELY TOOK THE VEHICLE TO MY LOCAL FORD DEALER (DID I MENTION THAT I'M A LIFELONG GM GUY AND THIS IS MY FIRST FORD?) UPON CONTACTING THE DEALER THE NEXT DAY (BROUGHT IT IN LATE ON A FRIDAY AFTERNOON), WAS INFORMED THAT THE THROTTLE BODY AND ACCOMPANYING MOTOR WOULD NEED TO BE REPLACED. WHEN ASKED IF THIS WAS AN UNCOMMON PROBLEM FOR A RELATIVELY NEW VEHICLE WITH 25,000 MILES, HE SEEMED TO INDICATE

WHILE DRIVING THE WRENCH LIGHT CAME ON AND LOST POWER. I COULDN'T ACCELERATE AND PULLED OVER. I ALMOST GOT REAR-ENDED. THE CAR STARTED SHAKING. I STARTED THE CAR BACK UP AND THE WRENCH LIGHT CAME OFF. DROVE AGAIN AND THE SAME PROBLEM HAPPENED WITHIN A MILE. *JS

MY NEW 2012 FUSION'S 6 SPEED AUTOMATIC TRANSMISSION, UNDER MEDIUM ACCELERATION, HESITATES FROM 1ST TO 2ND, AND HESITATES & OVER-REVS FROM 2ND TO 3RD UNTIL THE CAR HAS WARMED UP (DRIVEN APPROXIMATELY 10 MILES). I HAVE TAKEN MY CAR BACK TO THE DEALER THREE TIMES AND THEY EACH TIME THEY APPLIED THE SOFTWARE UPDATE, BUT DON'T FIX THE PROBLEM. THE HESITATION AND FLAIR FROM 1-2 AND 2-3 IS AS BAD AS EVER. THIS SHOULD NOT BE HAPPENING TO A CAR WITH 6000 MILES ON IT AND THE LOSS OF ACCELERATION COULD CAUSE AN ACCIDENT. IT APPEARS THAT FORD EITHER CAN'T OR WON'T CORRECT THE PROBLEM. *TR

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

STARTED THE CAR, MESSAGE CENTER DISPLAYED POWER STEERING ASSIST DEFAULT.STEERING WHEEL COMPLETELY TIGHT. FOLLOWED MANUAL DIRECTIONS TO TURN OF IGNITION,RESTART AFTER 10 SECONDS,MESSAGE RETURNED. TERRIBLY FRIGHTENED. IN AN EFFORT TO GET TO SAFE LOCATION, DROVE THE CAR SLOWLY USING INCREDIBLE UPPER ARM STRENGTH TO TURN STEERING WHEEL. TOWED TO DEALER NEXT DAY..INFORMED THAT RACK AND PINION NEED REPLACING. DEFECTED FROM MANUFACTURE. JUST PURCHASED THE CAR, ITS ONLY 90 DAYS IN MY OWNERSHIP. I DO NOT TRUST THIS CAR AT ALL. I HAD AN 11 MONTH OLD IN THE CAR, THIS COULD HAVE BEEN A MAJOR ACCIDENT. *TR