"TAKATA RECALL"
2012 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
OCTOBER 14, 2015 REPLACED BOTH FRONT COIL SPRINGS (BROKE NEAR THE TOP). I KNOW THAT ONE OR BOTH OF THEM BROKE WHEN I WAS BACKING OUT OF MY DRIVEWAY ONTO THE STREET AND TURNING THE STEERING WHEEL TO START DOWN THE STREET. THAT WAS THE ONLY TIME THAT I HEARD A LOUD NOISE LIKE A SPRING BREAKING AND STARTED TO HEAR A RUBBING SOUND A SHORT TIME LATER, WHICH I WAS TOLD WAS THE BROKEN SPRING RUBBING AGAINST THE TIRE.
TL* THE CONTACT OWNED A 2012 FORD FUSION. WHILE DRIVING 55 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT'S VEHICLE WAS T-BONED AND THE DRIVER'S DOOR WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO FORD MILLER MOTORS IN BURLINGTON, WISCONSIN. THE MANUFACTURER WAS MADE AWARE OF THE CRASH. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 38,000.
TAKATA RECALL------ I AM GETTING NO WHERE WITH MY DEALERSHIP. I GOT MY LETTER IN MARCH 2017. I HAVE BEEN CALLING TWICE A MONTH (HARDY FORD & CHEVROLET) ABOUT GETTING IT REPLACED AND EVERY PERSON I TALK TO SAYS THAT THE PARTS (FOR MY FORD FUSION 2012) HAVE STILL NOT COME IN AND NO ONE AT ANY DEALERSHIP IS GETTING THEM AT THIS TIME. THEN WHY SEND OUT THE LETTERS AND TELL US TO HAVE IT REPAIRED... CAN YOU HELP WITH THIS SITUATION? ARE THEY TELLING THE TRUTH OR STALLING IN DOING THE REPAIR? WHERE DO I GET ANSWERS OR HELP FROM THIS POINT? A FORD OWNER DALLAS, GEORGIA
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEBERT'S TOWN AND COUNTRY FORD LINCOLN (405 INDUSTRIAL DR, MINDEN, LA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL
TAKATA RECALL
TAKATA RECALL. FORD WILL NOT REPLACE THE DANGEROUS PASSENGER AIRBAG. PROPER AIRBAGS HAVE BEEN INSTALLED IN 2013, 2014, 2015, 2016, 2017 AND 2018 FORDS BUT THE COMPANY REFUSES TO REPLACE OURS. I CAN'T TAKE A TRIP ANYWHERE AND PLACE MY WIFE'S LIFE IN DANGER. INEXCUSABLE, CRIMINAL DELAY BY FORD.
TAKATA RECALL, WE CONTACTED OUR FORD DEALER SEVERAL TIMES ABOUT THIS AND THEY STATED THEY ARE WAING FOR PARTS. THEY HAVE TOLD US THIS ON SEVERAL OCCASIONS. WE FEEL THIS IS A VERY DANGEROUS RECALL AND SHOULD BE HANDLED AS SUCH.
I RECEIVED THE AIRBAG RECALL LETTER, AND CALLED A FORD DEALER TO CHANGE IT. THEY TOLD ME THAT THEY DON'T HAVE THAT AIRBAG ANYMORE. THEY SUGGESTED ME TO CALL THEM AGAIN IN A FEW WEEKS. I DID IT, AND GOT THE SAME ANSWER. PLEASE LET ME KNOW WHAT TO DO. WHERE CAN CHANGE IT?
THERE IS AN ACTIVE RECALL DATING BACK TO JANUARY 10, 2017 AND STILL NO REMEDY FOR THIS. SEE ATTACHED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MALL OF GEORGIA FORD (4525 NELSON BROGDON BLVD NE, BUFORD, GA 30518) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/2/18*JB
TAKATA RECALL NOTHING YET
TAKATA RECALL. RECEIVED NOTICE THAT AIRBAG WAS UNDER RECALL. DROPPED BY FORD DEALERSHIP AND WAS NOTIFIED THAT THEY DO NOT HAVE A DATE AS TO WHEN THE REPLACEMENT AIRBAG WILL BE BACK IN STOCK. MY SON IS DRIVING THIS VEHICLE DAILY TO COLLEGE AND I AM WORRIED THAT THE AIRBAG WILL DEPLOY UNEXPECTEDLY WHILE HE'S DRIVING.
TAKATA RECAL____ OK CALLED FORD, RECALL HAS BEEN OUT FOR 10 MONTHS AND NO FORD HAS THE PARTS FOR THE AIRBAG RECALL , THAT IS A MAJOR SAFETY PROBLEM
TAKATA RECALL SHOULD BE RESOLVED IMMEDIATELY VIA AUTO DEALER SAM GALLOWAY FORD, FORT MYERS, FL DUE TO THE FACT VEHICLE IS EXPOSED TO HIGH HEAT, HIGH HUMIDITY CONDITIONS. YET, SINCE JANUARY 2017 THEY HAVE DONE NOTHING. AND STILL REFUSE TO REPAIR AND/ OR REPLACE AFFECTED AIRBAG. THIS SHOULD NOT BE AN OUT OF POCKET EXPENSE TO VEHICLE OWNER. TK HOLDINGS INC. CIVIL LAWSUIT SHOULD NOT AFFECT VEHICLE OWNER BECAUSE AIRBAG DEFECT MAY CAUSE SERIOUS INJURY AND/ OR DEATH.
THE INSIDE DOOR HANDLES BREAK QUICKLY. THE DRIVES SIDE DOOR HANDLE HAS BUSTED 2 TIMES IN A YEAR AND THE PASSENGER SIDE DOOR HANDLE HAS BUSTED AS WELL. THIS IS A TERRIBLE DESIGN FLAW ON FORD'S PART. I HAVE ALREADY FIXED THE DOOR HANDLE ONCE AND NOW GOTTA FIX THEM BOTH.
TAKATA INFLATORS. I AM PART OF THE RECALL EFFECTING TAKATA INFLATORS. I HAVE CONTACT MULINAX APOPKA A FEW TIMES AND THEY DO NOT HAVE STOCK OF THIS PART
TAKATA RECALL
TAKATA RECALL.....THE RECALL HAS BEEN IN PLACE SINCE JANUARY 2017 AND NO PARTS HAVE BEEN PROVIDED TO CORRECT THE PROBLEM 10 MONTHS LATER. I WAS HIT FROM BEHIND IN AUGUST AND THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS MOVING WHEN HIT FROM BEHIND WHEN EXITING A RAMP TO TURN ONTO A MAJOR ROAD.
I RECEIVED THE SAFETY RECALL NOTICE 17S01 / NHTSA RECALL 17V-024 IN MARCH 2017. IT IS NOW 10/23/17 AND I STILL CANNOT FIND A FORD DEALERSHIP THAT HAS THE PARTS TO FIX THE PROBLEM. I JUST RECEIVED NOTICE THAT TAKATA IS FILING BANKRUPTCY AND THAT I SHOULD FIND A DEALERSHIP TO FIX IT. UNFORTUNATELY ALL FORD DEALERS IN THE RALEIGH AREA SAY THAT THEY STILL DON'T HAVE PARTS.
RECALL
DRIVER INTERIOR DOOR HANDLE BREAKING.
TAKATA RECALL-NOT RESOLVED IN TIMELY MANNER. A NOTICE WAS SENT TO ME IN MARCH 2017, NOTHING HAS BEEN DONE ABOUT THIS, MY FAMILY AND I ARE RIDING AROUND IN A TICKING TIME BOMB! UNABLE TO GET IN TOUCH WITH ANYONE WITH TK HOLDINGS INC OR FIND ANY INFO ON HOW TO GET MY AIRBAG REPLACED, THEY JUST HAVE RECORDINGS AND SEND YOU TO NOWHERE
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (MAC HAIK FORD LINCOLN, 7201 N INTERSTATE HWY 35, GEORGETOWN, TX, 78628) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF THE TK SETTLEMENT LETTER AND NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (DON JENKINS CAROLINA FORD, 3217 N MAIN ST, FUQUAY VARINA, NC 27526) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/1/18*JB
TAKATA RECALL - FORD HAS SENT LETTER OF RECALL IN FEBRUARY OF 2017. THEY HAVE ORDERED REPLACEMENT PARTS AND THAT IS WHERE IT STANDS AS OF OCTOBER 20, 2017 . FORD HASN'T BEEN ABLE TO SUPPALY PARTS TO MY FORD DEALER IN DADE CITY FLORIDA. I HAVE HAD NO VEHICLE MALFUNCTION ONLY WAITING TO GET THE RECALL FIXED. IT IS THE AIR BAG ON THE PASSENGER SIDE ONLY I HAVE BEEN INFORMED.
TAKATA RECALL
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GREENWAY FORD LOCATED AT 9001 E COLONIAL DR, ORLANDO , FL WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.
"TAKATA RECALL"-SARASOTA FORD DEALERSHIP HAS INDICATED TO ME THAT THE FORD MANUFACTURER DOES NOT YET HAVE THE REPLACEMENT PARTS AVAILABLE DESPITE THE RECALL ORDER BEING ISSUED IN JANUARY 2017 (17VO24).
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WENT TO A LOCAL DEALER (SARASOTA FORD, 707 S WASHINGTON BLVD, SARASOTA, FL 34236) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN VIN CORRECTED UPDATED 8/1/18*JB VIN CORRECTED, UPDATED 7/31/18*JB
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL NOISE IN THE STEERING AREA. THE AIR BAG WARNING INDICATOR ILLUMINATED ON AND OFF. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SAM GALLOWAY FORD LINCOLN AT (239) 936-2193 (1800 BOY SCOUT DR, FORT MYERS, FL 33907) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS LATER TAKEN TO PALM BAY FORD (1202 MALABAR RD SE, PALM BAY, FL 32907, PHONE NUMBER: (321) 722-9000) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST AND THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 104,588.
TL* THE CONTACT OWNS A 2012 FORD FUSION. AFTER STARTING THE ENGINE, THE STEERING WHEEL WAS VERY DIFFICULT TO TURN AND THE "STEERING FAILURE" AND "ADVANCE TRACK" WARNING MESSAGES DISPLAYED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (DON DAVIS FORD IN ARLINGTON, TEXAS) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 120,000.
I PARKED IN MY DRIVEWAY. PUT CAR IN PARK GEAR PULLED EMERGENCY BRAKE. REMOVED KEY FROM IGNITION. PULLED INSIDE DOOR LATCH TO EXIT. INSIDE LATCH DID NOT ENGAGE. I HAD TO PUT KEY BACK INTO IGNITION TURN KEY TO ACCESSORIES POSITION ROLL WINDOW DOWN, USE OUTSIDE DOOR LATCH TO OPEN DOOR. HOLD DOOR OPEN ROLL WINDOW BACK UP TURN IGNITION OFF, EXIT CAR AND LOCK. THIS ONLY HAPPENS WITH LEFT FRONT DRIVER DOOR
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE DOOR HANDLE BECAME JAMMED WHEN ATTEMPTING TO OPEN THE DOOR. THE CONTACT HAD TO PULL THE OPEN LEVER AND PULL THE DOOR HANDLE TO OPEN THE DOOR. TAMIAMI FORD (1471 AIRPORT PULLING RD N, NAPLES, FL) DIAGNOSED THAT THE VEHICLE NEEDED A NEW DOOR HANDLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS NOT PROVIDED.
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PAL MEADOW FORD IN CHARLESTON, SOUTH CAROLINA) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION WAS FAULTY. THE RACK AND PINION WAS REPLACED, BUT THE FAILURE RECURRED. THE RACK AND PINION WAS REPLACED A SECOND TIME AND THE VEHICLE EXPERIENCED THE SAME FAILURE. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 78,000.
TAKATA RECALL. I HAVE REPORTED THIS BEFORE, YET NOTHING HAS BEEN DONE. I AM VOLUNTARILY TURNING THE CAR IN SINCE THEY DON'T WANT TO FIX IT. THEY HAVE HAD ALMOST A YEAR TO FIX IT AND HAVE DONE NOTHING. THERE HAS BEEN NO ACCIDENT WITH THE CAR. THE BAG HAS NOT DEPLOYED. CAN NOT PUT IN A DATE AS NOTHING HAS HAPPENED YET.
CAR HAS UNEXPECTEDLY TURNED TEMPERATURE IN CAR FROM NORMAL TO EXTREMELY HOT. HAS CAUSED WINDSHIELD TO IMMEDIATELY FOG AND UNABLE TO SEE, INCLUDING ON HIGHWAY AT FASTER SPEEDS. APPEARS TO BE ISSUE AFFECTING MANY OTHERS WITH SIMILAR YEARS OF FORD FUSION MODELS, WITH NO IMMEDIATE FIX. I MYSELF WAS TRAVELING AT 65 MILES PER HOUR ON HIGHWAY WHEN ONE OF THE FIRST INCIDENTS OCCURRED. I HAD ANOTHER INCIDENT WHERE THE TEMPERATURE OF THE AIR COMING OUT OF MY VENTS WENT FROM AIR CONDITIONED COOL AIR TO EXTREMELY HOT. WOULDN'T THIS POTENTIALLY CAUSE A LOT OF ACCIDENTS?
I WAS TRAVELING DOWN A MAIN STREET AND I HEARD A BEEP AND POWER STEERING ASSIST FAULT LITE UP ON MY DASH AS WELL WITH SERVICE ADVANCETRAC CAME ON SO I PULL OFF THE ROAD AND INTO A PARKING LOT AND MY WHEEL ALL THE SUDDEN GOT STIFF. I SAT THERE FOR A FEW TRYING TO FIGURE OUT WHAT WAS WRONG AND I TURNED THE CAR OFF AND LET IT SIT FOR A FEW MINS AND TURNED IT BACK ON HOPING IT WOULD GO AWAY WELL IT DIDN'T, SO I GOT IT HOME FINALLY 6 HOURS LATER STILL WITH ALL THEM LIGHTS ON AND THE WHEEL BEING STIFF LET IT SIT OVER NIGHT AND EVERYTHING NEXT DAY I GO BACK TO THE CAR HOPING ONCE AGAIN IT WOULD GO AWAY AND IT DIDN'T.
WENT TO OPEN MY DOOR TO GET OUT OF THE CAR & OUT OF NOWHERE THE INSIDE DRIVERS DOOR HANDLE WOULD NOT WORK AT ALL. IT WAS FINE NOT 20 MINS BEFORE. TO GET OUT OF MY CAR I HAVE TO PUT MY WINDOW DOWN & REACH OUTSIDE & OPEN IT WITH THE OUTSIDE DOOR HANDLE. IT'S A REAL PAIN IN THE A$$ ESPECIALLY WHEN IT RAINS. I'VE READ THAT MANY FUSIONS ARE HAVING THE SAME EXACT ISSUE AND FORD DID DO A RECALL BUT MY YEAR MODEL (2012) HASN'T BEEN INCLUDED YET. I'M HOPING THEY EXPAND IT SOON BECAUSE CLEARLY FROM MY EXPERIENCE & THAT OF MANY OTHERS THE 2012 IS CLEARLY AFFECTED.
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE CONTACT'S SON WAS DRIVING 60 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROADWAY AND WAITED A FEW MINUTES BEFORE RESTARTING THE VEHICLE. AFTERWARDS, THE POWER STEERING RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DIAGNOSED OR DUPLICATED. SEVERAL MONTHS LATER, UPON STARTING THE VEHICLE, THE POWER STEERING FAILED AND AN UNKNOWN NOISE WAS HEARD. THE POWER STEERING RETURNED TO NORMAL ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED. WHILE DRIVING 30 MPH, AN UNKNOWN NOISE WAS HEARD AND THE POWER STEERING SEIZED. THE POWER STEERING RETURNED ONCE THE VEHICLE WAS RESTARTED. THE CONTACT STATED THAT A DIAGNOSTIC APPOINTMENT WAS SCHEDULED WITH BONNELL FORD (353 CAMBRIDGE ST, WINCHESTER, MA 01890 (781) 729-9700). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.
DAUGHTER CALLED ME THIS MORNING AND TOLD ME HER POWER STEERING STOPPED WORKING. HAD THE CAR TOWED TO THE REPAIR SHOP. LOOKED UP THE MODEL AND IT SAYS THERE WAS A RECALL ON THE VEHICLE CONCERNING POWER STEERING. JUST WANT TO FIND OUT IF THE RECALL IS STILL ACTIVE.
AIRBAG READINESS LIGHT IS ON, STATIONARY, AT STARTUP.
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 50 MPH, THE ELECTRIC POWER STEERING AUTOMATICALLY TURNED OFF. THE SERVICE POWER STEERING AND THE SERVICE ADVANCE TRAC WARNING LIGHTS ILLUMINATED. THE CONTACT'S WIFE PULLED OVER TO THE CLOSEST PARKING LOT. THE CONTACT DROVE THE VEHICLE TO THE DEALER TAYLOR FORD LOCATED AT 13500 TELEGRAPH RD, TAYLOR, MI 48180 WHERE THE POWER STEERING GEAR NEEDED TO BE REPLACED AND REPROGRAMED THE POWER STEERING MODULE. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE OCCURRED 2 OTHER TIMES. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THERE WAS NOTHING THEY COULD DO AND A COMPLAINT HAD BEEN FILED WITH THE MANUFACTURER. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
I WILL JUST BE DRIVING AND I LOSE MY POWER STEERING WHICH ALMOST PUTS ME IN THE DITCH. NEEDS TO RECALL THIS. VERY DANGEROUS AND EXPENSIVE TO FIX.
I WAS DRIVING ON INTERSTATE AND POWER STEERING STOPPED WORKING, THE POWER ASSIST FAULT AND SERVICE ADVANCETRAC MESSAGE SHOWED ON PANEL. LUCKILY I DID NOT WRECK BECAUSE THAT WOULD HAVE BEEN BAD. I HAD THE CAR TOWED TO FORD DEALERSHIP THEY SAID CAR WAS NOT COVERED BY RECALL OR WARRANTY, CAR HAS 56,000 MILES. FORD YOU SHOULD RECALL FOR THIS PROBLEM THIS COULD CAUSE A WRECK WITH POSSIBLE FATALITIES .
PERSON SETTING IN PASSENGER SEAT WITH SEAT BELT UNBUCKLE AND ENGINE RUNNING, BUT NOT MOVING. LIGHT ON INSTRUMENT PANEL SHOWING THAT SEAT BELT UNBUCKLED AND AIR BAG DEPLOYED.
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING UNKNOWN SPEEDS, THE POWER STEERING INDICATOR ILLUMINATED AND THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 85,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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