2012 Ford Fusion complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT NOTIFY THE DEALER. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CANNON & GRAVES AUTO SALES IN NEWBERRY, SOUTH CAROLINA 29108 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

POWER STEERING WENT OUT. I BOUGHT THE CAR FROM A USED DEALERSHIP AND WAS NEVER INFORMED ABOUT THE RECALL. WHEN I BROUGHT THE CAR INTO A DEALERSHIP THERE INFORMED ME TO CALL FORD, WHEN I DID MY CAR WAS AT 151,000 MILES. FORD IS REFUSING TO FIX THE PROBLEM. I PURCHASED THE CAR WITH 101,000 MILES ON IT. FORD IS NOT VERY GOOD AT INFORMING THERE CUSTOMERS ABOUT RECALLS

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO THE DEALER (OC WELCH FORD LINCOLN, 4920 INDEPENDENCE BLVD, HARDEEVILLE, SC 29927) WHERE THE CONTACT WAS ADVISED THAT SHE WOULD HAVE TO PAY TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER OPENED A CASE AND ADVISED THE CONTACT TO CALL HER LOCAL DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 25 MPH, THE CONTACT DROVE OVER A CURB AND CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S HEAD STRUCK THE WINDSHIELD, BUT THERE WAS NO MEDICAL ATTENTION REQUIRED. IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAXWELL FORD IN AUSTIN, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 122,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. * (RECALL RELATED INCIDENT) TS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MCLAUGHLIN FORD, 950 N MAIN ST, SUMTER, SC 29150, (803) 773-1481) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. THE MOST RECENT MOTOR TREND MAGAZINE SAID THAT FORD IS REQUIRED TO FIX THIS NOW-PAGE 12. I CALLED THE DEALER AND TALKED TO THE DEALER SUPERVISOR AND HE SAID THEY DON'T HAVE THE PART. MY WIFE WILL NOT EVEN DRIVE THIS CAR NOW. I AM AT A LOSS AT WHAT TO DO I WOULD LIKE THEM TO UNINSTALL THE AIRBAG TO ELIMINATE THE DANGER. THEY SAID THEY COULD NOT DO THAT. THE DEALER IS FIVE STAR FORD IN PLANO, TX. MOTOR TREND SAID TO CONTACT YOU, FORD AND THE BETTER BUSINESS BUREAU. MY CAR HAS BEEN ON THE RECALL LIST FOR SEVERAL MONTHS.

WHEN TRYING TO GET OUT OF MY CAR, THE DOOR WOULDN'T OPEN. THE DOOR WAS STILL LATCHED, BUT I TRIED TO CONTINUE DRIVING TO THE NEAREST AUTO SHOP. WHILE DRIVING ON THE DOOR LATCH CAME UNDONE AND THE DOOR CAME OPEN WHILE DRIVING. AT THIS TIME THE DOOR WILL NOT OPEN FROM THE INSIDE (I CAN OPEN USING THE EXTERIOR HANDLE) AND THE DRIVER DOOR DOES NOT LOCK. THE LATCHING ISSUE IS THE BIGGEST CONCERN AS IT COULD CAUSE INJURY (I'M VERY THANKFUL IT DIDN'T FLY OPEN WHILE DRIVING ON THE HIGHWAY TWO MINUTES EARLIER).

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED AN UNKNOWN RECALL LETTER FROM FORD A YEAR AGO, AND INQUIRED ABOUT THE AIR BAG RECALL. THE CONTACT CALLED D AND D FORD (13655 E WADE HAMPTON BLVD, GREER, SC 29651, (855) 505-1172) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT WAS WAITING OVER A YEAR TO HAVE THE AIR BAG REPLACED. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 38,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS DO TO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORD OF JASPER (4100 HWY 78, JASPER, AL 35501, (205) 384-4400) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT THEN CALLED VILLAGE FORD (23535 MICHIGAN AVE, DEARBORN, MI 48124, (313) 565-3900) AND WAS ALSO INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS; HOWEVER, THEY OFFERED TO PLACE THE CONTACT ON A WAITING LIST BECAUSE THE DEALER WAS NOT LOCATED IN HER STATE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE "POWER STEERING ASSIST FAULT" WARNING FLASHING ON 2012 FORD FUSION UPON TURNING ON VEHICLE, EXPERIENCED A POWER STEERING FAILURE AND STEERING WHEEL WAS EXTREMELY TOUGH TO TURN.

THE INNER DRIVER SIDE DOOR HANDLE BROKE SUDDENLY WHEN TRYING TO EXIT THE VEHICLE. THE HANDLE MADE A POP SOUND AND WE WERE UNABLE TO GET OUT. ONCE WE HAD THE CHANCE TO LOOK AT WHAT HAPPENED, WE NOTICED THAT PULLING OPEN THE HANDLE AT THE SAME TIME AS THE LOCK ENGAGED THE LATCH. THE VEHICLE WAS PARKED AT THE TIME OF THE HANDLE BREAKING, AND THE MOTOR WAS TURNED OFF.

SWOLLEN LUG NUTS DUE TO RUST FORMING UNDER CHROME OUTER SHELL. THIS PREVENTS A LUG WRENCH FROM FITTING OVER THE NUT AND THEREFORE THE WHEEL CANNOT BE REMOVED. THIS WAS DISCOVERED WHILE STATIONARY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED A RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (PERRY FORD OF NATIONAL CITY, 2050 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AFTER MY WIFE STOPPING TO FILL UP THE GAS TANK, SHE STARTED THE CAR AGAIN TO FIND OUT THAT THE POWER STEERING FAILURE MESSAGE APPEARED ON THE DASH. SHE COULDN'T MOVE THE STEERING WHEEL, LUCKILY THERE WAS A PARKING SPOT RIGHT IN FRONT OF HER. SHE WAS ABLE TO GET IT TOWED TO A FORD FACILITY, SHE HAD TO GET A RENTAL CAR AND WAIT 3 DAYS BEFORE FORD COULD LOOK AT IT. AFTER THEY LOOKED AT IT THEY SAID THE PART THAT BROKE WAS PART OF A RECALL (15S18) THAT WAS FIXED A YEAR PREVIOUSLY AND THAT IT BROKE AGAIN. SHE WAS TOLD THE PART WOULD HAVE TO BE REPLACED AGAIN BUT IT WOULD COST $1613, NOT COVERED UNDER THE RECALL. AFTER SHE TOLD ME THIS I CONTACTED FORD CUSTOMER SERVICE, THEY SAID THEY WOULD LOOK INTO IT. A COUPLE OF DAYS LATER THEY SAID THEY COULD NOT REPLACE IT AGAIN UNDER THE RECALL. I HAD TO FORK OVER $1613 TO REPAIR THE RECALLED PART. SERIOUSLY THIS IS A SAFETY ISSUE, THE RECALLED PART DIDN'T DO WHAT IT WAS SUPPOSED TO DO. IF MY WIFE WAS DRIVING DURING THE STEERING LOCKUP INSTEAD OF AT A GAS STATION SERIOUS PROBLEMS COULD HAVE OCCURRED, LIKE A MAJOR ACCIDENT. I'M NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM, I'VE READ ABOUT MORE PEOPLE HAVING THE SAME ISSUE ABOUT THE RECALLED PART. NHTSA NEEDS TO FORCE FORD TO HAVE ANOTHER RECALL ON 15S18, BEFORE A SERIOUS ACCIDENT OR FATALITY HAPPENS.

TL* THE CONTACT OWNS A 2012 FORD FUSION. AFTER STARTING THE VEHICLE, THE STEERING COLUMN SEIZED AS A 'DON'T DRIVE THE VEHICLE" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO CROWN MOTORS (555 CYPRESS AVE, REDDING, CA) WHERE IT WAS DIAGNOSED THAT THE STEERING WIRING WAS CORRODED AND NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,411. *TT *TR

JUST HAD RECALL # 16B38 DONE 1/24/18. DRIVING MY HUSBAND TO WORK AND MY ENGINE LIGHT CAME ON, TOOK IT TO HAVE SCAN DONE AND IT'S MY GAS TANK OR CAP? THE TECH TOLD ME MY TANK IS NOT BREATHING, NEITHER AM I. NOT A HAPPY CAMPER. THERE IS CURRENTLY A RECALL ON THE AIR BAGS, # 17S01. THAT'S ALL I NEED TO HAVE AN AIR BAG GO OFF AND KILL EVERYONE IN THE CAR. THERE IS ALSO A RECALL # 15S18 THE STEERING. I WOULD REALLY APPRECIATE IT IF YOU COULD GET THESE RECALL'S TAKEN CARE OF AND RE DO THE RECALL # 16B38. SOMETHING WENT WRONG. THE CAR IS IN MICHIGAN, SO WE NEED A FORD DEALER IN MICHIGAN. PLEASE EMAIL ME OR CALL ME AS SOON AS YOU CAN GET THIS SET UP. ALSO JUST REPLACED FRONT AND REAR BRAKES, ROTORS. THEN TURNED AROUND GOT NEW TIRES AND WAS TOLD I NEEDED A FRONT END ALIGNMENT, DONE IT. LOVE MY CAR BUT HATE THE COST TO FIX, FORD IS EXPENSIVE. THANK YOU

I WAS GIVEN A SMALL TIRE, CAR JACK AND LUG IT WRENCH UPON BUYING THIS CAR NEW. NOWHERE IN THE DOCUMENTATION DID IT STATE THAT THE LUG WRENCH WILL NOT ALLOW ONE TO CHANGE A TIRE DUE TO THE REDICULOUS TIN LUGNUT CAPS THAT COME STANDARD ON MY CAR. I CANNOT REMOVE A TIRE DUE TO LUG IT CAPS. THE LEAST THEY COULD DO IS SUPPLY A TOOL TO ALLOW ONE TO CHANGE A TIRE IF NEEDED. THIS IS A HORRIBLE THING TO DISCOVER WHEN YOU HAVE A FLAT ON A BUSY EXPRESSWAY

THE ELECTRIC POWER STEARING WENT OUT WHILE I WAS DRIVING ON THE HIGHWAY GOING 70 MPH AND PULLED ME OFF TO THE SIDE OF THE HIGHWAY AND BLEW OUT MY TIRE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER EIGHT MONTHS AGO. THE DEALER (AIRPORT MARINA FORD, 5880 W CENTINELA AVE, LOS ANGELES, CA 90045) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKTA RECALL NOT BEING ADDRESSED. MY PASSENGER SIDE AIRBAG SEAM SPLIT WITH A AUDIBLE POP WHEN TRAVELING FROM ARIZONA TO WYOMING IN EXTREME TEMPERATURES.

THROTTLE BODY- OUR 2012 FORD FUSION WILL INTERMITTENTLY STALL, WHICH HAS BECOME A HAZARD DRIVING, ESPECIALLY ON THE HIGHWAY. THE WRENCH LIGHT WILL COME ON, BUT ONCE TURNING THE CAR BACK ON, THE LIGHT WILL GO OFF. AFTER A DOZEN OR MORE TIMES, THE CHECK ENGINE LIGHT FINALLY CAME ON AND WE WERE ABLE TO BRING IT TO OUR MECHANIC. HE PULLED THE CODE P2111 (THROTTLE BODY). HE CLEANED OUT THE THROTTLE BECAUSE THAT WHAT HE THOUGHT WOULD FIX IT AND CLEARED THE CODE. THE PROBLEM HAPPENED AGAIN AND WE THEN RESEARCHED ONLINE AND FOUND THAT THIS IS A MAJOR ISSUE WITH FORD OWNERS. HOWEVER, FORD HAS CLAIMED THAT THIS IS NOT A HAZARD SO HAS NOT DECLARED A RECALL, BUT HAS EXTENDED A WARRANTY FOR THE PART. UNFORTUNATELY, SINCE OUR CODE WAS CLEARED OUR FORD DEALERSHIP WILL NOT FIX THIS UNDER WARRANTY EVEN AFTER GIVING THEM THE CODE THAT POPPED UP. THEY HAVE HAD THE CAR FOR DAYS AND HAVE NOT EXPERIENCED IT THEMSELVES SO THEY WILL NOT FIX IT. THE ONLY OPTIONS WE NOW HAVE ARE #1 PAYING OUT OF POCKET OR #2 DRIVING THE CAR HOPING THAT THE CHECK ENGINE COMES BACK ON WHICH FORD HAS SUGGESTED. NEEDLESS TO SAY THIS IS EXTREMELY DANGEROUS AND WE ARE VERY DISAPPOINTED THAT THE ONLY OPTION THEY HAVE FOR US IS TO SEND US AWAY TO HAVE IT STALL AGAIN SO THEY CAN GET THEIR CODE WHEN KNOWING THERE ARE WHAT LOOKS LIKE HUNDREDS OF COMPLAINTS ONLINE. ALSO, SINCE THE CHECK ENGINE LIGHT ONLY CAME ON ONCE, WE WILL PROBABLY HAVE TO EXPERIENCE A DOZEN MORE STALLS FOR IT TO COME ON AGAIN. WE ARE AT A LOSS.

"TAKATA RECALL" I RECEIVED A NOTICE IN (MARCH 2017) THAT THERE WAS A DEFECT FOR THE "PASSENGER FRONTAL AIRBAG INFLATOR MAY RUPTURE" AND THAT THERE WAS NOT A FIX FOR IT AT THE CURRENT TIME. HERE WE ARE (FEBRUARY 2018) AND STILL NO NOTICE OF A FIX. I CURRENTLY DRIVING MY FAMILY AROUND IN THIS VERY DANGEROUS VEHICLE THAT I BELIEVE AFTER A YEARS TIME HAS GONE BY THERE SHOULD BE A FIX FOR THIS PROBLEM OR IF FORD IS NOT GOING TO FIX THIS PROBLEM THEY SHOULD LET THERE CUSTOMERS AWARE OF THAT FACT.

TAKATA AIRBAG RECALL - I RECEIVED A RECALL NOTICE IN JANUARY 2017. I HAVE CHECKED ONLINE AND WITH MULTIPLE FORD REPAIR DEPARTMENTS AND HAVE BEEN TOLD THEY DO NOT HAVE ANY SOLUTION OR PARTS FOR THIS RECALL. IT HAS NOT BEEN OVER A YEAR AND I AM CONCERNED FOR THE SAFETY OF MY PASSENGERS AND DO NOT FEEL SAFE DRIVING ANYONE IN MY CAR.

THE DASH ON MY CAR READS 'POWER STEERING ASSIST FAULT.' THE RECALL IS FOR 'EPAS STEERING EFFORTS' THIS RECALL WAS PERFORMED ONCE ON MY CAR ALREADY BACK IN 2015, HOWEVER THE DEALERSHIP ONLY REPROGRAM THE MODULE. THEY NEVER THE DEFECTIVE PARTS, WHICH MEANS THEY ONLY HALF DID THE JOB. NOW MY CAR ACTUALLY HAS POWER STEERING FAILURE AND THE SAME ERROR IS COMING UP ON THE DASH. I REACHED OUT TO THE DEALERSHIP AND THEY TOLD ME THAT I WOULD BE RESPONSIBLE FOR THE COST AND THAT THE REPAIR IS OUT OF WARRANTY AND THE RECALL IS CLOSED. SO I CALLED THE HOE OFFICE WHO SAID E THEY WOULD LOOK INTO IT. NOW AFTER A DAY I HAVE BEEN INFORMED THAT THE HOME OFFICE WILL NOT ENFORCE THE RECALL TO MAKE THE DEALERSHIP FIX IT CORRECTLY. I KNOW THAT THE EPAS RECALL COVERS MANY PARTS IN THE POWER STEERING. I FEEL LIKE IT SHOULD HAVE BEEN FIXED RIGHT THE FIRST TIME. AND THAT THEY ARE JUST TRYING TO GET OUT OF RESPONSIBILITY. ATTACHED IS THE RESPONSE FROM THE HOME OFFICE OF FORD.

THE ADVANCETRAC AND EPAS (ELECTRONIC POWER ASSIST STEERING) FAILURE WARNINGS HAVE COME ON. IT IS ACTUALLY "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW". THIS FAILURE OCCURRED WHILE WAS MY WIFE WAS DRIVING HER 2012 FORD FUSION. SHE WAS MAKING A LEFT TURN AND THE STEERING WENT OUT (STEERING BECAME VERY DIFFICULT). APPARENTLY, IT WENT INTO MANUAL MODE. THERE IS A RECALL FOR THIS PROBLEM HOWEVER OUR CAR WAS NOT INCLUDED AS PART OF THE RECALL EVEN THOUGH IT WAS MADE IN THE SAME MEXICO PLANT WITH THE SAME MODEL YEAR PLUS IT IS A 4 CYLINDER 2.5L ENGINE (NOT THE 3.5L). FORD DOES NOT WANT TO OWN UP THAT THIS IS THEIR PROBLEM. INSTEAD, IT WILL BE A $1900 FIX FOR US TO UPDATE SOFTWARE AND/OR REPLACE EPAS. OUR CAR WAS MANUFACTURED A MONTH AFTER THE FEBRUARY 2012 END WINDOW FOR THE RECALL. THE VEHICLE DRIFTS INCREDIBLY TO THE LEFT. JUST RECENTLY, I HAD TO REPLACE JUST THE FRONT LH TIRE AS THE STEEL RADIAL WAS EXPOSED AND THE TIRE BULGED. THIS WAS DUE TO THE UNEVEN WEAR EXERTED BY THE EPAS ISSUE. WE DO NOT HAVE THE DEEP POCKETS TO GET THIS RESOLVED. WE NEED HELP FROM NHTSA AND FORD TO EXTEND THE RECALL TO ALL 2012 FORD FUSIONS. I WOULD LIKE TO SEE THE DFMEA ON THIS CAR SPECIFICALLY THE STEERING SYSTEM FROM TRW.

I WAS GETTING IN MY CAR TO LEAVE WALMART, SATURDAY 2/3/2018 WHEN A WARNING FLASHED ON MY DASHBOARD SAYING "POWER STEERING ASSIST FAULT" THATS WHEN I REALIZED I HAD NO POWER STEERING. I THEN HAD TO HAVE MY CAR TOWED TO MY HOUSE FIRST THEN MONDAY 2/5/2018 TO LONG LEWIS FORD.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE ACCELERATING FROM A TRAFFIC LIGHT, THERE WAS A GRINDING NOISE COMING FROM THE REAR BRAKES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THERE WAS METAL-TO-METAL CONTACT BETWEEN THE BRAKE PADS AND THE ROTORS. THE CONTACT WAS CONCERNED THAT THE BRAKE WARNING SENSOR FAILED TO NOTIFY THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

WHILE DRIVING THE SERVICE POWER STEERING AND SERVICE ADVANCETRAC WARNING SHOW UP IN THE DISPLAY. WE MADE IT HOME WITH NO LOSS OF POWER STEERING. THE NEXT MORNING STARTED THE CAR AND NOW WARNING LIGHT SAY SERVICE POWER STEERING NOW. THERE IS NOW A COMPLETE LOSS OF POWER STEERING. I WENT ON INTERNET AND SEEN A RECALL (15S18) FOR EPAS STEERING AND FOUND OUT IT WAS ONLY FOR CARS MANUFACTURED UP UNTIL 2/28/2012 AND ACCORDING TO OUR VIN# OUR VEHICLE WAS MANUFACTURED 3/23/2012. I TOOK IT TO A LOCAL FORD DEALERSHIP FOR DIAGNOSIS AND THEY RECOMMEND REPLACING THE EPAS STEERING GEAR

WHILE DRIVING TODAY, THE POWER STEERING STOPPED PROVIDING SUPPORT. ADVANCETRAC AND POWER STEERING FAILURE NOW DISPLAY IN THE MESSAGE CENTER. I ALMOST HIT A PEDESTRIAN AS THE PS FAILED AS I WAS MAKING A LH TURN. WHEN THE ASSIT FAILED, THE CAR STRAIGHTENED OUT AND I WAS HEADED RIGHT FOR A PERSON STANDING ON THE CURB

I WAS DRIVING AT 545 AM MONDAY, JAN 29TH. ADVANCETRAC POWER STEERING LIGHT CAME ON. DRIVING IMMEDIATELY BECAME MORE DIFFICULT. HAD TO FIGHT TO KEEP THE CAR IN THE LANE. I DROVE HOME SAFELY. I LEARNED ABOUT THE RECALL ON MY VEHICLE, BUT FORD TOLD ME IT DIDNT APPLY. NOW, TODAY STEERING WHEEL IS LOCKED AND I CAN NOT GET THE CAR TO THE DEALER. SEEMS TO ME LIKE THE RECALL MIGHT BE AT WORK AND MAY AFFECT MORE VEHICLES THAN IT WENT TO. STRANGE THING IS I BOUGHT THE CAR RIGHT AFTER THE RECALL NOTICES WENT OUT.

2012 FORD FUSION SEL 67000 MILES. DURING OPERATION THE VEHICLE EXHIBITED A SERVICE POWER STEERING ASSIST NOTICE. WITHOUT CHANGE TO STEERING HABIT. LUCKILY WHILE PULLING INTO AN EMPTY PARKING LOT THE NOTICE CHANGED TO SERVICE POWER STEERING NOW, AND PROCEEDED TO LOSE POWER STEERING ALTOGETHER. AFTER TAKING IT TO CHARLES GABUS FORD, THEY RAN DIAGNOSTICS AND TOLD ME IT WAS $1500 TO REPLACE THE ENTIRE SYSTEM DUE TO A FAILURE. THEY ALSO TELL ME THERE IS NOT A RECALL ON MY SPECIFIC VIN. ALTHOUGH ON THE FORD WEBSITE AND YOURS, I SEE A RECALL ON 2012 FORD FUSIONS FOR POWER STEERING ASSIST FAILURE. IT IS OBVIOUS NOT ALL THE APPROPRIATE VEHICLES WERE RECALLED SINCE MINE FAILED AND DOES NOT HAVE A RECALL ON IT. LIKE I SAID EARLIER. LUCKILY I WAS ALREADY IN A PARKING LOT MOVING AT A SLOW SPEED. IF I WERE STILL ON THE HIGHWAY LIKE I WAS 5 MINUTES PRIOR, THEN I MAY NOT HAVE BEEN SO LUCKY. I CALLED FORD CUSTOMER SERVICE AND THEY WERE THE LEAST BIT SYMPATHETIC NOR HELPFUL. CONTINUED TO SEND ME AN EMAIL DECLINING FINANCIAL ASSISTANCE. I DO NOT BELIEVE THAT I SHOULD HAVE TO PAY FOR THIS REPAIR ALTHOUGH I AM CURRENTLY GOING TO.

THE ADVANCETRAC SYSTEM HAS GONE BAD, FORCING ME TO LOSE POWER STEERING AND POWER TO THE ENGINE. INCREDIBLY HARD TO DIAGNOSE THE EXACT PROBLEM. REPLACED MULTIPLE SENSORS AND FUSES AND ISSUE STILL EXIST.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) OVER A YEAR AGO, BUT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT A RECALL REPAIR APPOINTMENT WAS SCHEDULED WITH FIVE STAR FORD (6618 NE LOOP 820, NORTH RICHLAND HILLS, TX 76180 (817), 500-0096). WHEN THE CONTACT ARRIVED AT THE DEALER, SHE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE AIRBAG LIGHT COME ON BUT THE CAR HAS NOT BEEN INVOLVED IN ANY FRONT END ACCIDENTS I GOT IN CAR AND STARTED, IT FLASHED THEN COME BACK ON AND STAYED.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE SERVICE ADVANCE TRAK WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LIBERTY FORD SOLON (32811 AURORA RD, SOLON, OH) WHERE IT WAS DIAGNOSED THAT THE RCM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT, DUE TO THE DATE THE VEHICLE WAS MANUFACTURED, THE VIN WOULD NOT BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS). THE FAILURE MILEAGE WAS APPROXIMATELY 85,300.

TAKATA RECALL. THERE HAS NOT BEEN AN INCIDENT CONCERNING THIS RECALL HOWEVER THIS DEFECTIVE AIRBAG RECALL WENT INTO EFFECT ON JANUARY 10, 2017. AFTER OVER ONE YEAR I UNDERSTAND FROM OUR LOCAL FORD DEALERSHIP THAT PARTS NEEDED TO REPAIR/REPLACE THIS DEFECT HAVE NOT BEEN RECEIVED. HAVING RECENTLY SEEN NEWS STATING THERE HAVE BEEN INCIDENTS (SOME RESULTING IN DEATH) DUE TO THIS AIRBAG PROBLEM, I AM GETTING CONCERNED FOR MY SAFETY SHOULD I BE INVOLVED IN AN ACCIDENT. CAN YOU PLEASE UPDATE ME AS TO WHEN I CAN EXPECT RESOLUTION FROM TAKATA AND/OR FORD?

TAKATA INFLATORS - I HAVE BEEN NOTIFIED FOR SEVERAL MONTHS NOW THAT THIS HAS BEEN A PROBLEM, YET THERE HAS NOT BEEN ANYTHING TO RECTIFY THE ISSUE. SO I AM FORCED TO DRIVE A VEHICLE THAT IS NOT SAFE FOR ME OR MY FAMILY

POWER STEERING FAILURE WHILE DRIVING MY VEHICLE. FORD HAS DIAGNOSED THE ISSUE, AND REPLACING OF STEERING GEAR IS REQUIRED DUE TO POWER STEERING FAILURE. DIAGNOSTICS CODE U3000. IN MY OPINION, THIS VEHICLE SHOULD BE COVERED UNDER RECALL #15S18. MY VEHICLE WAS MANUFACTURED 6 DAYS OUTSIDE THE TIME WINDOW FOR RECALL #15S18. HOWEVER, IT WAS MANUFACTURED IN THE SAME FACILITY, ONLY 6 DAYS OUTSIDE THE TIME WINDOW FOR RECALL. I HAVE THE SAME ISSUE AS DESCRIBED IN RECALL #15S18, AND FORD DIAGNOSTICS CONFIRMED THIS. I'D LIKE TO KNOW THE STEPS TO TAKE IN ORDER TO HAVE FORD HONOR THIS RECALL. THANK YOU.

TAKATA AIRBAG INFLATORS I RECEIVED A RECALL NOTICE DATED 2/22/2017 FOR PASSENGER AIRBAG INFLATOR REPLACEMENT. I CONTACTED MY DEALER, RACEWAY FORD IN RIVERSIDE, CA AND WAS TOLD I WOULD BE CONTACTED WHEN PARTS WERE AVAILABLE. I RECEIVED ANOTHER LETTER MARCH 2017 FROM FORD SAYING I WOULD BE CONTACTED BY FORD WHEN PARTS ARE AVAILABLE FOR THIS RECALL. I CONTINUE TO CHECK WITH MY DEALERSHIP AND AS OF 1/10/2018 THEY STILL SAID NO REPLACEMENT WAS AVAILABLE. IT IS NOT ACCEPTABLE THAT I HAVE NOT HAD THE RECALL FIXED OR AT LEAST BE GIVEN A TIME FRAME THAT IT WOULD BE RESOLVED. I HAVE HAD NO FURTHER LETTERS FROM FORD AND IT HAS BEEN ALMOST A YEAR DRIVING A RECALLED VEHICLE!

TAKATA RECALL I RECEIVED THE RECALL IN JAN 2017 AND THE "REMEDY" IS STILL NOT AVAILABLE. I HAVE FELT UNSAFE DRIVING MY CAR, AND I DO NOT ALLOW ANYONE IN THE PASSENGER SEAT. IT HAS BEEN LITERALLY A YEAR NOW.

"TAKATA RECALL"

PER THE REPORT PUBLISHED ON THE NHTSA WEBSITE. MY VEHICLE IS IN PRIORITY GROUP 7, AND THE DEADLINE LISTED FOR THE MANUFACTURER TO HAVE THE SPARE PARTS TO REMEDY THE DEFECT WAS DECEMBER 31, 2017. AS OF JANUARY 13, 2018, THE STATEMENT PROVIDED BY FORD IS THAT THEY DO NOT HAVE PARTS AVAILABLE AND CANNOT PROVIDE DATA AS TO WHEN THEY WILL BE AVAILABLE. NHTSA HAS THE AUTHORITY TO FINE FORD FOR NOT MEETING THE DEADLINE, AND AS ATAX PAYER I EXPECT NHTSA TO FINE FORD THE MAXIMUM ALLOWED BY LAW FOR FAILING TO COMPLY WITH THE AGREED TO DEADLINE TO HAVE THE PARTS AVAILABLE TO REMDY THE LIFE THREATENING SAFETY DEFECT WITH MY VEHICLE. DRIVING THIS VEHICLE WITH THIS DEFECT IS NO SAFER THAT PUTTING 3-BULLETS IN A REVOLVER AND SPENDING TWO HOUR A DAY SPING THE TRIGGER AND PULLING THE TRIGGER. WHEN IS NHTSA GOING TO DO ITS JOF AND FORCE THE AUTOMANUFACTURERS TO FIX THEIR DEFECTIVE VEHICLES?

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *TR

I WAS DRIVING DOWN THE STREET AND THE VEHICLE COASTED TO A STOP IN THE STREET. ENGINE WAS RUNNING AT IDLE. GAS PEDAL HAD NO RESPONSE. DIDN'T SEE ANY FAULT INDICATORS. SHIFTED TO NEUTRAL. PUSHED GAS PEDAL SEVERAL TIMES WITH NO RESPONSE. AFTER ABOUT 30 SECONDS GAS PEDAL STARTED WORKING. SHIFTED TO DRIVE AND DROVE TO SIDE OF ROAD. DROVE VEHICLE TO DEALER. THEY PULLED FAULT CODE P1285. DEALER REPLACED RADIATOR FAN AND HEAD TEMPERATURE SENSOR. WORKING OKAY SO FAR. (3 DAYS)

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

TL* THE CONTACT OWNS A 2012 FORD FUSION. AFTER SWITCHING TO THE PARK POSITION AND TURNING THE VEHICLE OFF, THE FRONT DRIVER SIDE DOOR WOULD NOT UNLOCK FROM INSIDE THE VEHICLE. THE CONTACT WAS UNABLE TO IMMEDIATELY EXIT THE VEHICLE. THE DOOR WAS ABLE TO BE OPENED FROM OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO BUFF FORD (111 S. IL ROUTE 31, MC HENRY, IL) WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 51,000. *TT *TR

ON 1/4/18 I GOT IN MY CAR AND NOTICED THE CAR WAS PULLING TO THE LEFT, IT WOULD STOP PULLING AT SPEEDS OVER 40MPH. THINKING IT COULD POSSIBLE BE A TIRE ISSUE I HAD THEM ROTATED (TIRES HAVE LESS THAN 12K MILES ON THEM) I THEN NOTICED THAT THE CAR WAS NOW PULLING TO THE RIGHT CONSTANTLY. WHEN I WAS DRIVING ON THE INTERSTATE THE CAR FLASHED A SERVICE ADVANCTRAC AND SERVICE POWER STEERING NOW WARNING. WHILE I WAS TRAVELING 60MPH THE POWER STEERING CUT OUT COMPLETELY. THANKFULLY I WAS GOING IN A STRAIGHT LINE AND NOT GOING AROUND A CORNER. OR THAT WE WERE NOT TRAVELING DURING WINTER CONDITIONS. AT THAT POINT I FIGURED I DIDN'T HAVE A TIRE ISSUE. I TOOK THE VEHICLE TO A FORD DEALERSHIP. AFTER INSPECTION THE CLAIMED THAT I HAD A FAULTY STEERING GEAR. I HAD DONE SOME RESEARCH BEFORE THEY HAD DIAGNOSED IT TO SEE IF IT WAS A COMMON ISSUE WITH THE FUSIONS. I THEN NOTICED THAT THERE HAD BEEN A RECALL FOR THAT EXACT ISSUE I WAS HAVING. WHEN I ASKED THE SERVICE TECH IF IT WAS AN ISSUE THAT WAS WARRANTIED THEY CLAIMED IT WASN'T. AFTER PAYING $1520 TO HAVE THE GEAR REPLACE. I CALLED FORD TO INFORM THEM OF MY CONCERN OF HOW UNSAFE IT WAS TO HAVE YOUR POWER STEERING CUT OUT. ESPECIALLY WHEN THIS IS MY WIFE'S DAILY DRIVER. THEY TOLD ME 'JUST BECAUSE YOU HAVE THE SAME MAKE, MODEL, YEAR, AND CIRCUMSTANCES THAT OTHER CARS HAVE COVERED UNDER RECALL DOESN'T MEAN YOURS IS COVERED.' WHICH IS ALARMING TO SAY THE LEAST.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (SEMI VALLEY FORD, 2440 FIRST ST, SEMI VALLEY, CA 93605) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WALNUT CREEK FORD, 1800 N MAIN ST, WALNUT CREEK, CA 94596, (925) 932-2900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.