2012 Ford Fusion complaints

Power steering went out while driving

The contact owns a 2012 Ford Fusion. The contact stated that the vehicle was previously included in a recall regarding the air bags. The contact took the vehicle to the dealer for the recall repair and while the recall repair was being performed, the contact was told by the dealer that the air bags failed and needed to be replaced however, the recall repair did not include replacing the air bags. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 78,000.

The contact owns a 2012 FORD Fusion. The contact stated while driving 30 mph, the steering wheel became difficult to turn. The contact pulled over and restarted the vehicle however, proper steering functionality did not return. The contact stated that the power steering assist warning light was illuminated. The vehicle was not taken to a local dealer. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 160,000.

THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, SERVICE POWER STEERING AND SERVICE ADVANCE TRACK MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER AND THE LOCAL DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

My driver's side door would not open from the inside, I would have to have someone let me out from the outside. This is very dangerous and if I had not been in a safe spot to exit the car it could have been bad. There was no warning or damage to the car leading up to this. My mechanic said that he has had at least 3 other Ford fusions come in with the same problem. I have another friend who had the same issue with her Ford fusion and the dealer said that there was not a recall so there was nothing they could do.

THE POWER STEERING CONTROL MODULE (PSCM) FAILED ON MY VEHICLE. THIS RESULTED IN IMMEDIATE LOSS OF POWER STEERING WHILE DRIVING AND, IN TURN, CAUSED EXTREME DIFFICULTY TURNING AND MODERATE DIFFICULTY MAINTAINING A STRAIGHT LINE. ACCORDING TO FORD, THE ENTIRE STEERING GEAR NEEDS TO BE REPLACED BECAUSE THE PSCM IS INTEGRAL TO THE STEERING GEAR. REFERENCE EXISTING RECALL#15V340000 FOR THIS MODEL AND YEAR WITH THE EXACT SAME COMPONENTS, BUT NOT INCLUSIVE OF MY VIN.

TL* THE CONTACT'S MOTHER OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT SINCE 2015, THE VEHICLE WOULD SERGE FORWARD INDEPENDENTLY WHILE DEPRESSING THE BRAKE PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE OWNER HAD TAKEN THE VEHICLE TO BLACKWELL FORD INC. (41001 PLYMOUTH RD, PLYMOUTH, MI 48170) WHERE THE MECHANIC REPLACED THE THROTTLE BODY. SINCE THE REPAIR WAS PERFORMED, THE CONTACT AND HER MOTHER HAD TAKEN THE VEHICLE BACK TO THE SAME DEALER ON SEVERAL OCCASIONS FOR THE SAME FAILURE. RECENTLY, WHILE HER MOTHER WAS ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE UNINTENDEDLY ACCELERATED OVER A PARKING BARRIER INTO ONCOMING TRAFFIC. HER MOTHER WAS PUMPING THE BRAKE PEDAL HOWEVER, THE VEHICLE FAILED TO IMMEDIATELY STOP. THE DRIVER AVOIDED CRASHING INTO A TREE BUT CLIPPED A STOP SIGN BEFORE THE VEHICLE CAME TO A COMPLETE STOP. NO INJURIES WERE REPORTED. A POLICE REPORT WAS NOT FILED. THE CONTACT'S MOTHER RESTARTED THE VEHICLE AND DROVE HOME WITH ASSISTANCE FROM A FAMILY MEMBER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

I WAS ABOUT TO MAKE A UTURN WHEN MY STEERING WHEEL FROZE UP ON ME. SCARY AND DANGEROUS. I HAD TO MAKE A LEFT INSTEAD OF THE UTURN THANK GOD I WAS ABLE TO GET OUT OF THE WAY I TURNED THE CAR OFF AND STARTED IT AGAIN. FEW MINUTES LATER I WENT TO THE BANK AND PARK IN A PARKING SPACE, WENT BACK TO MY CAR TO LEAVE AND MY STEERING WHEEL WAS LOCKED UP. HAD TO GET A TOW HOME. SAID POWER STEERING ASSIST FAULT

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. AUTONATION FORD TORRANCE (3111 PACIFIC COAST HWY, TORRANCE, CA 90505, (424) 253-4976) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS DRIVING AT LOW SPEEDS WHEN THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE VACUUM MACHINE AT A CAR WASH. THE CONTACT APPLIED THE BRAKE PEDAL AND SHIFTED INTO NEUTRAL BUT THE VEHICLE DELAYED TO RESPOND. THERE WERE NO REPORTED INJURIES ,POLICE REPORT, AIR BAG DEPLOYMENT, OR FIRE.THE VEHICLE WAS TOWED TO JARRETT FORD OF CHARLOTTE COUNTY 3156 TAMIAMI TRAIL, PORT CHARLOTTE, FL 33952(941) 625 6141 BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

TRANSMISSION FAILURE AT 114,396 MILEAGE DURING ROUTINE CITY STREET DRIVING.

POWER STEERING JUST DIED WHILE I WAS ON HIGHWAY ALMOST LOST CONTROL AND SERVICE POWER STEERING CAME ON FUNNY THING IS IT SHOULD BE RECALLED IT IS HORRIBLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. HOMER SKELTON FORD (6950 HANNA COVE, OLIVE BRANCH, MS 38654) AND LANDERS FORD SOUTH (95 GOODMAN RD E, SOUTHAVEN, MS 38671) WERE CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

UPON APPLYING BRAKE PRESSURE, THE PEDAL MUST TRAVEL A SIGNIFICANT DISTANCE BEFORE ANY BRAKING IS FELT. MY CAR HAS HAD NEW BRAKES PUT ON, WHERE THE MECHANIC HAS SAID THERE ARE NUMEROUS COMPLAINTS FROM OWNERS WITH THE SAME CAR. BRAKING DISTANCE IS SIGNIFICANT AND I AM ABLE TO FEEL THE FLOOR WITH MY FOOT. THIS SHOULD NOT BE THE CASE. FORD DOES NOT SEEM TO HAVE A SOLUTION, SO THEY CONTINUALLY PUSH IT UNDER THE RUG. I HAVE VERIFIED THAT MY MASTER CYLINDER IS WORKING AS EXPECTED WITH NO AIR IN MY LINES. I DO A LOT OF FREEWAY DRIVING, BUT IN ORDER TO STOP ON TIME, I HAVE TO GET OFF THE FREEWAY DOING 10 MPH LESS TO ENSURE I CAN BRAKE IN TIME.

POWER STEERING WENT WHILE PARKING CAR. FORD SAID STEERING RECALL NOT APPLICABLE TO THIS VIN BECAUSE IT WAS BUILT IN A DIFFERENT PLANT. THIS IS A SAFETY HAZARD, IF THE STEERING WENT OUT AT A HIGHER SPEED IT COULD HAVE CAUSED AN ACCIDENT. ALL 2012 FORD FUSIONS SHOULD BE INCLUDED IN THE RECALL BECAUSE THEY ALL RECEIVED THE SAME POWER STEERING COMPONENTS REGARDLESS OF WHICH PLANT THEY WERE BUILT IN.

TL*TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CAPITAL FORD (3660 S CARSON ST, CARSON CITY, NV 89701, (775) 882-5353) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THIS IS THE SECOND AIRBAG RECALL FOR MY FORD FUSION. PREVIOUSLY, THE PASSENGER AIR BAG HAD TO BE REPLACED AND FORD PROVIDED ME WITH A RENTAL CAR DURING THAT PERIOD. NOW, IT'S THE DRIVERS SIDE. THE FORM FORD SENT ME SAID THAT IT WOULD POSSIBLY EXPLODE IF I WAS IN A WRECK BUT THAT I SHOULD CONTINUE DRIVING IT. I JUST WENT TO A FORD DEALERSHIP TO ASK IF THEY COULD FIX OR PROVIDE A RENTAL UNTIL IT CAN BE FIXED. SINCE BASICALLY THEY TOLD ME IN THE LETTER THAT I COULD DIE IF THIS THING EXPLODES, BUT THEY BASICALLY SAID THAT IT'S ON ME AND THEY CAN'T DO ANYTHING. PRETTY RIDICULOUS THAT THEY HAVE OFFERED HELP IN THE PAST BUT NOW ARE JUST DOING ABSOLUTELY NOTHING.

I WAS PULLING OUT FROM MY PARKING SPOT (PARALLEL PARKED) WHEN ALL OF A SUDDEN THE STEERING WHEEL JERKED OUT OF MY HANDS AND THE ELECTRIC POWER ASSIST LIGHT POPPED ON. I WAS ON A SIDE STREET BEGINNING TO ACCELERATE AFTER PULLING OUT INTO TRAFFIC. HAD I BEEN GOING FASTER, IT EASILY COULD HAVE CREATED A WRECK. WHEN THE WHEEL JERKED, I SLAMMED MY BRAKES ON. I TURNED THE VEHICLE OFF THEN ON, AND THE LIGHT POPPED OFF. I RE-PARKED IT BECAUSE I WAS AFRAID TO DRIVE IT, AND BEFORE RE-PARKING, THE LIGHT WAS BACK ON. I FOUND THIS IS A COMMON PROBLEM AND LOOKED ON LINE (FORD RECALL #15S18, NHTSA #15V340000). WHEN I CONTACTED THE DEALERSHIP TO SCHEDULE REPAIR, I WAS TOLD THAT MY VIN WAS OUTSIDE OF THE RECALL RANGE, EVEN THOUGH IT DID INDEED FAIL THE SAME WAY THESE OTHERS FAILED. BECAUSE IT WAS OUTSIDE OF THE RANGE, I WOULD BE FINANCIALLY RESPONSIBLE FOR THIS KNOWN DESIGN FAILURE THAT RESULTED IN A NEAR MISS ACCIDENT. I'VE NOT TAKEN IT IN FOR REPAIR YET, HOPING THIS RECALL IS WIDENED TO THE APPROPRIATE RANGE FOR THE SAME FAILURE. I UNDERSTAND IT'S COSTLY, BUT FINDING OUT THIS PROBLEM WAS A KNOWN PROBLEM THAT THEY DIDN'T PROPERLY IDENTIFY POINTS OF CONTAINMENT MADE ME ANGRY.

THERE IS CURRENTLY A RECALL FOR THE PART I HAD TO REPLACE FOR $3000 UNDER CODE 15S18, BUT FOR SOME REASON, MY VEHICLE WAS NOT COVERED UNDER THIS RECALL THOUGH IT IS THE EXACT PROBLEM DESCRIBED IN THE RECALL AND OTHER FORD FUSIONS OF THE SAME TIMEFRAME ARE COVERED. I LOST AND REGAINED CONTROL OF STEERING FOR SOME TIME UNTIL IT EVENTUALLY STOPPED WORKING ALTOGETHER.

POWER STEERING WENT OUT DOING ABOUT 49MPH ON A BUSY HIGHWAY. CAUSING ME TO BE REAR ENDED. THE OTHER CAR LEFT THE SCENE OF THE ACCIDENT. STILL NO POWER STEERING FLUID FINE. EXACT ISSUES AS ALL THE OTHER 2012 RECALLED FORD FUSIONS BUT NOT MINE

BEFORE AND NOW I AM UNABLE TO TURN THE STEERING WHEEL AT ALL AS WELL AS MY CAR.

WE AHVE A OPEN RECALL ( # 21V158 ) AN FORD WILL NOT HONOR THE OPEN RECALL THE AUTHORIZED FORD DEALERSHIP THAT HAS TRIED TO ORDER THE PART WAS TOLD NO THEY WILL NOT SEND THEM THE PARTS AS OF 04/15/2021

DRIVING IN TOWN WHEN STEERING WENT OUT. TOOK VEHICLE TO FORD WAS TOLD TO REPLACE STEERING UNIT. ALSO TOLD THERE WAS A RECALL ON FUSIONS BUT NOT ALL. ALSO TOLD THEY EXTENDED WARRANTY TO 150,000 MILES. MINE HAS 170,000. THEY REFUSED ANY HELP. I AM THINKING THEY HAVE A PROBLEM THAT'S NEEDS TO BE ADDRESSED

VEHICLE STEERING HAS BEEN ACTING UP FOR A FEW DAYS LIKE IT IS CATCHING AND PULLING IN THE DIRECTION I JUST SLIGHTLY VEER TO. 2 DAYS LATER, WHILE DRIVING ON MAIN HIGHWAY, 60MPH, SERVICE POWER STEERING AND SERVICE ADVANCETRAC DISPLAY ON DASH. COMPLETE LOSS OF POWER STEERING ALMOST IMPOSSIBLE TO TURN STEERING WHEEL.

MY CAR JUST DIES WHILE I'M DRIVING. ARE THERE RECALLS I HAVEN'T BEEN NOTIFIED ABOUT THAT COULD BE CAUSING THIS? IF SO, HOW DO I GET IT REPAIRED IN THE MOST EXPEDITIOUS MANNER. I ONLY HAVE THE ONE CAR AND IT IS PRETTY UNSAFE AT THIS POINT.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND THE STEERING WHEEL SEIZED. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO HAYFORD FORD (1330 301ST AVE NE, ISANTI, MN 55040) AND DIAGNOSED WITH POWER STEERING FAILURE AND THAT THE POWER STEERING GEAR AND STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.

THE POWER STEERING IS NOT WORKING. VERY DIFFICULT TO TURN THE WHEEL

THE BRAKES ARE "SPONGY". TOOK IT TO OUR MECHANIC WHO REPLACED THE MASTER CYLINDER TWICE AND THE BRAKES WERE STILL "SPONGY". HE LOOKED AT THE BRAKES AND THEY LOOKED GOOD. HE RECOMMENDED THAT THE ABS SENSOR BE REPLACED, BUT FORD WOULDN'T SELL IT TO HIM. SO, WE TOOK IT TO THE FORD DEALER AND THEY REPLACED THE BRAKES, CALIPERS, ETC. AND THE BRAKES REMAIN "SPONGY". THEY SAID THEY NEEDED TO REPLACE THE MASTER CYLINDER, BUT IT IS BRAND NEW.

THE DRIVER DOOR OPENED WHILE I WAS DRIVING AND I AM CERTAIN THAT I CLOSED IT BEFORE DRIVING. THEN, THE INNER HANDLE PREVENTED MY DOOR FROM BEING OPENED FROM THE INSIDE CAUSING ME TO HAVE TO ROLL DOWN THE WINDOW TO OPEN THE DOOR. A WEEK LATER, TODAY, AND THE LOCK HANDLE HAS NOW FALLEN OFF. NOTICE PHOTOS OF BROKEN LOCK THAT FELL OFF, ALSO, THE DOOR HANDLE HAS ZERO TENSION WITH ONLY A FINGER CAUSING THE DOOR HANDLE TO BE INOPERABLE.

FORD HAS KNOW OF THIS AIRBAG PROBLEM FOR MANY YEARS WITH NUMEROUS VEHICLES THEY HAVE SOLD. WE DILIGENTLY CHECKED AND FORD OR NHTSA HAS ENSURED US THAT OUR VEHICLE WAS NOT ONE THAT IS INVOLVED IN THIS RECALL. AS 03/25/2021 FORD INFORMS US THAT WE NOW HAVE BEEN DRIVING AN UNSAFE VEHICLE SINCE 2012 AND CAN NOT FIX THIS PROBLEM?! THE VEHICLE HAS ALREADY HAD THE PASSENGER AIRBAGS REPLACED DUE TO THE SAME ISSUE! THIS TOOK OVER THREE TIMES TO REMEDY THIS PROBLEM! THIS IS UNACCEPTABLE AND WE SHOULD HAVE BEEN NOTIFIED EARLIER! THIS IS ONE OF OUR MAIN TRANSPORTATION THAT WE NOW WONDER IF IT WILL KILL OR MAIM US!

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED THE SERVICE POWER STEERING MESSAGE DISPLAYED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER GREEN FORD LOCATED AT 2211 W. PIONEER PKWY, PEORIA, IL 61615 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 183,000.

THE DRIVERS SIDE AIR BAG INFLATER NEEDS TO BE REPLACED DUE TO A RECALL.

STEERING FEELS LIKE IT'S REALLY LOSE AND GOES ALL OVER THE ROAD TIRES ARE BOUNCY WHILE DRIVING IT POPS BACK ALSO WHILE CHANGING GEARS

LOUD CREAKING OCCURS FROM STEERING COLUMN AT WARMER TEMPERATURES (OVER 50 DEGREES) WHEN DRIVING. STEERING BECOMES MORE DIFFICULT AS TEMPERATURE RISES AND STEERING WHEEL SHAKES. THERE IS SERIOUS CONCERN ABOUT IMMINENT FAILURE. NO CODES PULL, DEALERSHIP STATES NO ISSUE AFTER BRINGING IT IN TWICE, AND THAT MY VIN IS NOT AFFECTED BY THE LARGER RECALL RELATED TO POWER STEERING FAILURE. THIS IS A KNOWN ISSUE WITH A RECALL ALREADY LAUNCHED FOR SOME VINS; HOWEVER, ALL CARS FALLING WITHIN THIS MANUFACTURING PERIOD SHOULD BE RECALLED AND ISSUE ADDRESSED. AM CURRENTLY DEBATING HAVING POWER STEERING RACK REPLACED BY ANOTHER MECHANIC AS FORD SIMPLY DOES NOT SEEM TO CARE.

HEATED DRIVERS SEAT GOT TOO HOT TO SIT IN AND NOW THE HEATING ELEMENT IS NOT WORKING THE SWITCH WILL COME ON FOR A FEW SECOND THEN SHUT OFF. THE FIX IS $600 REPLACING ELEMENTS ACCORDING TO THE MECHANIC "THIS IS VERY COMMON PROBLEM WITH THIS VEHICLE" THE HEATING UP OF THE SEAT WAS A HUGE CONCERN BUT NOW SEAT DOES NOT HEAT . PLEASE HELP

TAIL LIGHT SOCKET MELTED AND BURNED. NOTICED BLINKER AND PASSENGER SIDE BRAKE LIGHT WERE NOT WORKING. PULLED OUT OF HOUSING AND SAW THE SOCKET WAS BURNT AND THE BULB WAS MELTED IN THE SOCKET.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE VEHICLE WAS RESTARTED AND REGAINED POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO UFTRING SUBARU (500 FAIRLANE DR, EAST PEORIA, IL 61611) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE RECALL REPAIR WAS PERFORMED IN 2012. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

AIR BAG LIGHT IS ON FOR PASSENGER SEAT

LOUD CREAKING NOISE WHEN TURNING THE STEERING WHEEL AT LOW SPEEDS. IT DOES NOT OCCUR WHEN IT IS COLD OUTSIDE, BUT OCCURS AT TEMPERATURE 70+. IT GET'S REALLY LOUD AT TEMPERATURES NEAR 80 DEGREES AND ABOVE. I AM CONCERNED IT WILL FAIL WHILE DRIVING. EXACT SAME ISSUE AS OTHERS. WHEN I TOOK VEHICLE TO FORD, IT WAS COLD AND THEY SAID NOTHING WAS WRONG.

THERE IS A LOUD CREAKING NOISE WHEN TURNING THE STEERING WHEEL AT LOW SPEEDS. IT DOES NOT OCCUR WHEN IT IS COOL/COLD OUTSIDE, BUT OCCURS AT TEMPERATURE 80+. IT GET'S REALLY LOUD AT TEMPERATURES NEAR 100 DEGREES AND ABOVE. I AM CONCERNED IT WILL FAIL WHILE DRIVING.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE DOOR HANDLE FRACTURED WITHOUT WARNING TWICE WITHIN 5 MONTHS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DRIVER'S SIDE FRONT AND REAR DOOR HANDLES WERE INSPECTED AND REPLACED. DUVAL FORD (1616 CASSAT AVE, JACKSONVILLE, FL 32210, (888) 363-9533) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

CUSTOMER WAS DRIVING TO WORK ON ICE AND LOST POWER STEERING ASSIST . SOUNDS RELATED TO THE 15S18 CAMPAIN. DEALER CLAIMS NO RECALL. THIS IS A DEADLY OR LIFE THEATENING DEFECT AND SHOULD BE APPLIED TO ALL 2011-2013 FORD FUSIONS AND OTHER VEHICLES INVOLVED. LET'S NOT LOSE A LIFE TO A KNOWN DEFECT.

DEFROST/AC/VENTS BLOW OUT HOT AIR REGARDLESS OF SETTINGS...FOUND THIS TO BE A VERY COMMON ISSUE ONLINE AND AN EXPENSIVE PERMANENT FIX...VENTS/DEFROST/AC MAY BE TRICKED INTO WORKING IF LIGHTS ARE TURNED ON BEFORE STARTING (THINKS IT'S NIGHTTIME OR COVER UP LIGHT SENSOR ON DASH)

ABOUT LESS THAN A YEAR, MY POWER STEERING WENT OUT. THE MESSAGE READ POWER STEERING ASSIST FAULT, AND THE WHEEL WOULD LOCK ELECTRONICALLY. SO I REPLACED THE POWER STEERING PUMP. FAST FORWARD TO PRESENT DAY, SERVICE ADVANCED TRAC AND SERVICE POWER STEERING NOW IS ON THE DASHBOARD. NOW I'M LOOKING TO TOW MY VEHICLE BECAUSE IT SEEMS AGAIN TO BE SOMETHING WRONG WITH THE POWER STEERING.

THE AIR CONDITIONER FAN BLOWER MOTOR FREEZES UP UNTIL IT EVENTUALLY STOPS WORKING. IT IS DOING IT AGAIN FOR THE 6TH TIME. I HAVE HAD TO REPLACE IT EVERY 1-2 YEARS.

THE POWER STEERING HAS FAILED ON THIS VEHICLE 4 TIMES IN THE LAST TWO YEARS. IN EVERY CASE, IT FAILED WHILE DRIVING. THREE TIMES ON THE HIGHWAY AND ONCE IN LOCAL TRAFFIC. WHEN THE POWER STEERING FAILS, IT TAKES AN ENORMOUS EFFORT/STRENGTH TO MAKE A TURN, CHANGE LANES, OR PARK. TWO OF THE TIMES THE POWER STEERING FAILED, THE MECHANIC WAS ABLE TO CLEAR THE CODES AND THE POWER STEERING WAS RESTORED. THE OTHER TWO TIMES REQUIRED EXPENSIVE REPAIRS. ONE (OCTOBER 2020) WAS FOR ALMOST $1700 AND REPLACED THE CONTROL RODS AND TIE RODS. THIS RESTORED THE POWER STEERING FOR TWO MONTHS, THEN IT WENT OUT AGAIN. RESETTING THE CODES WORKED FOR TWO DAYS, BUT THEN THE STEERING WENT OUT AGAIN. THE RACK AND PINION AND CONTROL BOARD WERE REPLACED IN FEBRUARY 2021 AT A COST OF JUST UNDER $2000. LOSS OF POWER STEERING WHEN UNDERWAY IS A KNOWN ISSUE FOR CARS OF THIS MAKE AND MODEL, AND THERE HAS BEEN A RECALL AFFECTING SOME 393,000 VEHICLES, BUT NOT ALL VINS. THOUGH MY ISSUE IS EXACTLY AS DESCRIBED IN THE RECALL, FORD MAINTAINS THAT MY CAR IS NOT COVERED. CHECKING ONLINE, I SEE THAT MANY OTHERS ARE IN THE SAME SITUATION. THEIR FUSION HAS EXACTLY THE SAME POWER STEERING ISSUE AS THE RECALL, BUT FORD SAYS THEIR VIN IS NOT ONE OF THOSE RECALLED. IT IS CLEAR THAT A LARGER NUMBER OF VEHICLES WERE AFFECTED THAN FIRST BELIEVED, AND ALL THOSE AFFECTED BY THIS PROBLEM SHOULD BE INCLUDED IN THE RECALL.

MY VEHICLE HAS A RECALL FOR THE POWER STEERING ASSAULT FAULT. I WAS TURNED AWAY AT DEALERSHIPS BECAUSE I HAVE 160,000 MILES ON THE VEHICLE. I JUST BOUGHT IT AND WAS NOT AWARE OF THIS ISSUE IS THERE ANY ALTERNATIVES TO FIX THIS ISSUE? IN THE RECALL LETTER IT DIDN'T SPECIFICALLY MENTION THAT THE NUMBER OF MILES COULD BE A DETERMINING FACTOR. I NOTICED THIS ISSUE WHEN IT WAS PARKED IT APPEARED ON MY DASHBOARD

WHEN IN MOTION, THE VEHICLE'S BRAKE PEDAL HAS EXCESSIVE TRAVEL, ALMOST NEEDING TO BE PUSHED TO THE FLOORBOARD BEFORE ANY BRAKING OCCURS. THE UNCERTAINTY OVER THE CAR'S BRAKING ABILITY MAKES IT DANGEROUS TO DRIVE. NO ERROR CODES OR ABS LIGHTS PRESENT. LOCAL REPAIR SHOP REPLACED BRAKE PADS AND ROTORS AND FOUND NO AIR IN THE SYSTEM WHEN THEY BLED THE BRAKES. THEY SPECULATED IT IS POSSIBLY THE HYDRAULIC CONTROL UNIT FOR THE ABS. THERE HAS BEEN A RECALL ON EARLIER FUSION MODELS FOR THIS ISSUE, BUT NOT 2012 MODELS FOR SOME REASON.

WAS DRIVING DOWN THE ROAD WHEN I HAD A SERVICE POWER STEERING AND ADVANCE TRAC ALERT POP UP ON MY DASH. POWER STEERING WAS STILL WORKING FOR THE REST OF THE DRIVE. WHEN I GOT TO MY DESTINATION I TURNED THE CAR OFF. NEXT TIME I WENT TO DRIVE THE CAR ABOUT 30 MINUTES LATER MY POWER STEERING WAS COMPLETELY GONE. FORD HAS A RECALL FOR MY MAKE,MODEL AND YEAR BUT APPARENTLY MY CAR DOES NOT FALL UNDER THIS RECALL.

2012 FORD FUSION PROBLEM WITH POWER STEERING. SUDDENLY IT GETS TOUGH IT DOESN'T WORK.