2010 Ford Fusion complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V574000 (WHEELS:LUGS/NUTS/BOLTS). AN AUTHORIZED DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE PARTS HAVE NOT BEEN AVAILABLE FOR APPROXIMATELY ONE MONTH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,800. UPDAETD 03/14/12*LJ UPDATED 04/09/12

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER 11V574000 (WHEELS: LUGS/NUTS/BOLTS); HOWEVER THE PART WAS UNAVAILABLE. THE VEHICLE HAD BEEN AT THE DEALER FOR TWO WEEKS AND CONTINUED TO REMAIN UNTIL THE PART WAS TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED PRIOR FAILURE REGARDING THE RECALL DEFECT.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS:LUGS/NUTS/BOLTS). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT CONTINUED TO NOTIFY THE DEALER FOR APPROXIMATELY ONE MONTH AND WAS CONSTANTLY INFORMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND COULD NOT PROVIDE A TIMETABLE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,300. UPDATE 03/05/12*LJ

SINCE I PURCHASED MY FORD FUSION IN 2010, I HAVE HAD NOTHING BUT PROBLEMS. NOT ONLY MECHANICAL BUT, ALSO WITH THE DEALERSHIP. MY CAR SHUTS OFF WHILE DRIVING ALL THE TIME. ADDITIONALLY, IT SHAKES AND JERKS. THE DEALERSHIP INITIALLY WAS RESPONSIVE TO MY CALLS AND CONCERNS. FOR THE LAST FEW MONTHS, THAT HAS NOT BEEN THE CASE. THE CAR HAS BEEN IN THE SHOP FIVE DIFFERENT TIMES, TO INCLUDE TODAY ? ALL FOR THE SAME THING AS LISTED ABOVE. EACH TIME, I WAS TOLD THEY HAD FIXED THE ISSUE. IN ADDITION, THEY SAID THEY WOULD WASH/FILL UP THE GAS TO WHERE I LEFT IT. THIS WAS DONE CORRECT ONCE. AT ONE POINT, MY CAR WAS IN THE SHOP FOR A MONTH. THEY DECIDED THE TRANSMISSION NEEDED TO BE REPLACED ? WHICH THEY WOULD DO FREE OF CHARGE. ON THE DAY THIS REPAIR WAS TO BE MADE, THEY ALL OF A SUDDEN CHANGED THEIR MINDS AND RENEGED ON THAT COMMITMENT - CLAIMING THEY HAD FOUND THE REAL ISSUE WHICH, AS IT TURNS, OUT THEY DID NOT. WHEN I HAD COME TO PICK UP MY VEHICLE, I FOUND A PACK OF CIGARETTES IN MY MIDDLE CONSOLE ALL HALF SMOKED. OBVIOUSLY, SOMEONE WAS SMOKING IN MY CAR WHICH SHOULD NOT BE ALLOWED. *TR SINCE I WAS GETTING NOWHERE, THE SERVICE MANAGER SUGGESTED I FILE A CLAIM WITH THE FORD REPLACEMENT CAR PROGRAM. I WAS TOLD BY DJ, KOON? SALES MANAGER, THE REPLACEMENT PROCESS SHOULD TAKE ONLY A WEEK. HE EVEN SUGGESTED THAT I SHOULD NOT MAKE ANOTHER PAYMENT ON MY VEHICLE. I STARTED THIS CLAIM PROCESS ON DECEMBER 1, 2011. I WAS FINALLY SENT A BREAKDOWN WORKSHEET FROM CORPORATE, IN PARTICULAR, JEFF TERR

I HAVE A FORD FUSION WITH ABOUT 30000 MILES. I FIRST NOTICED A HARD SHIFT AT 10K MILES AND THOUGHT MAYBE ITS JUST A SIMPLE FIX. I TOOK IT IN AND THEY REPROGRAMMED THE TRANSMISSION AND THE SERVICE SUPERVISOR SAID THAT THIS TRANSMISSION ADAPTS TO THE OWNERS DRIVING HABITS. WELL 3K MILES LATER ITS WORSE SO I TAKE IT BACK AND THE TECH SAID ALL THE CLUTCHES WERE REPLACED AND TWO OTHER THINGS WERE DONE! I HAVE TAKEN IT BACK FOUR MORE TIMES AND HAVE NOT HAD IT FIXED. IT APPEARS THAT FORD ADMITTED THERE WAS A PROBLEM WITH A TRANSMISSION CODE THAT FIXES THE PROBLEM. HOWEVER, THE PROBLEM WAS NOT FIXED AND I AM LEFT WITH A VEHICLE THAT ALSO HAD A WINDOW MOTOR REPLACED, SOME PULLEYS THAT WERE MAKING A WHISTLING NOISE, AND A BATTERY AND TAILLIGHT THAT WENT OUT CHANGED. I DON'T KNOW IF ITS A LEMON, BUT I SMELL DISASTER IN THE NEXT COUPLE OF YEARS! WISH FORD WOULD DO THE RIGHT THING AND STAND BY ITS PRODUCT. *TR

MY CD PLAYER STOPPED WORKING WITHOUT ANY WARNING. I TOOK MY CAR TO THE DEALER ON 1/31/12 TO SEE WHAT WAS THE PROBLEM. I WAITED ALL DAY AND FINALLY GOT A PHONE CALL SAYING THAT THE CD PLAYER WAS BEING REPLACED. I ASKED WHAT THE PROBLEM WAS AND MY QUESTION WAS IGNORED AND AGAIN I WAS TOLD IT WAS BEING REPLACED BUT THE NEW CD PLAYER WOULDN'T BE IN UNTIL THE NEXT DAY. I RETURNED THERE AGAIN TODAY BECAUSE I GOT AN ERROR MESSAGE ON MY SIRIUS RADION SAYING "FAULT". I CALLED SIRIUS RADIO AND THEY SAID THAT FORD NEEDED TO REPLACE THE SATELLITE MODULE. BY THE TIME I REACHED THE DEALERSHIP IT WAS WORKING AGAIN BUT JUST AS I WAS ABOUT TO PULL OFF, IT HAD THE ERROR MESSAGE AGAIN "FAULT". THEY GAVE ME A LOANER AND I GUESS THEY WILL CALL ME TOMORROW WITH AN UPDATE. *TR

VEHICLE HAS PROBLEM SHIFTING GEARS, SLOWS DOWN, THEN IT STARTS TO GO. I HAVE TAKEN IT INTO FORD 3 SEPARATE TIMES, A RECALL WAS DONE ON THE VEHICLE FOR A COMPUTER CHIP, AGAIN HAD THE VEHICLE INTO SERVICE IN 09/2011 FOR THE SAME ISSUE. THE VEHICLE HAS 34,000 MILES ON IT AND ATTEMPT TO REPLACE THE REAR BRAKES...DRIVER REAR SIDE HAD NO PAD LEFT, CHECKED THE THREE OTHER BRAKES PLENTY OF PAD. SURBURBAN FORD SERVICE DESK TOLD ME BECAUSE MY CAR WAS GREEN METALLIC, NOT COVERED IN LATEST RECALL. I LOOKED AT THE RECALL NOTICES AND IT IS ABSOLUTELY THE SAME PROBLEM I'VE BEEN COMPLAINING ABOUT FROM THE FIRST MONTH I PURCHASED THIS VEHICLE! *KB

TRANSMISSION SLIP INTO NEUTRAL AND REVS PAST 4000RPM, 1-2 & 2-3, ALSO SEVERE HESITATION WHEN SLOW DOWN THEN TRY TO SPEED UP AGAIN (I.E. STOP & GO TRAFFIC). HAS PUT ME IN UNSAFE SITUATIONS REQUIRING DEFENSIVE DRIVING TO AVOID AN ACCIDENT. HAS BEEN IN FOR SERVICE 4+ TIMES AND EACH TIME ONLY "CALIBRATION". SERVICE DEPT IS VERY HELPFUL BUT HINDERED BY FORD MOTOR COMPANY'S INABILITY TO SOLVE DEFECT. ALSO, WAS GIVEN PRINT OUT OF FORD ADVISING SERVICE THAT THE 2-3 HESITATION IS " DEEMED NORMAL AND IT MEETS DESIGN INTENT AT THIS TIME".100% UNSAFE TO DRIVE, ESPECIALLY WITH CHILDREN IN CAR AS THE GEAR SLIPPING AND OR HESITATION FOLLOWED BY SUDDENLY ENGAGING THEN SPEEDING UP PUTS THE DRIVER IN UNPREDICTABLE CONDITIONS. HAS PUT ME IN NUMEROUS NEAR ACCIDENTS (SPECIFICALLY WHEN MERGING OR CHANGING LANES AND YIELDING TO TURN LEFT). MOST RECENT "FIX" WAS 2/2/12 AND TRANSMISSION STILL SLIPPING, HESITATING, SLAMMING INTO GEAR. HAVE FILED WITH BBB AUTO LINE. FORD MOTOR CO. NEEDS TO SERIOUSLY ADDRESS THIS FROM SAFETY STANDPOINT. *KB *TR

1 BOUGHT A FORD FUSION IN AUG. 2011 USED W/15,000 MILES ON IT NO PROBLEMS WITH IT UNTIL AFTER I REACHED 32,000 MILES THE TRANSMISSION SLIPS AND THE WHEELS SOUND LIKE ITS GOING TO FALL OFF , IT SOMES SEAM TO JUMP OUT OF GEAR WHILE DRIVING AND STARTING AND STOPPING . I TOOK IF TO A FORD DEALER FOR OIL CHANGE TOLD SERVICE TECH ABOUT THIS HE SAID NOTHING WRONG WITH CAR NEVER TOOK FOR TEST DRIVE. I DID SOME LOOKING ON-LINE THERE ARE A LOT OF PEOPLE SAYING SAME THING. I READ ABOUT A RE-CALL ON TRANSMISSION CALLED DEALER BROUGHT CAR FROM SAID THEY DIDN'T GET NOTICE . SENT E-MAIL TO FORD NO REPLY. CAN NOT GET ANSWERS FROM NO-ONE . I HAVE YOUNG CHILDREN I DON'T WANT TO BE DRIVING DOWN THE ROAD AND HAVE WHEELS FALL OFF OR TRANSMISSION FALL OUT. THIS SEAMS TO BE GETTING WORST . *KB

I HAVE A 2010 FORD FUSION HYBRID WHICH I LOVE DRIVING AND I BELIEVE IT IS ONE OF THE BEST CARS OUT THERE. THE PROBLEM IS WITH 12,000 MILES ON THE CAR THE TIRES WERE WEARING OUT VERY FAST AND AT 18,000 THEY WERE WORN WHERE IT WASN'T SAFE TO DRIVE THE CAR. I HAD TO BUY NEW TIRES. THE DEALER SAID THERE WAS NO WARRANTY ON THE TIRES AND THEY WANTED $1182.00 FOR REPLACEMENT ONES. MIND YOU, I BUY THE THREE YEAR FULL MAINTENANCE ON THE VEHICLE AS WELL. I HEARD FROM OTHER FUSION DRIVERS THAT EVEN BUYING NEW TIRES, THE WEAR IS VERY FAST. SOMETHING IS VERY WRONG HERE AND FORD IS NOT ADMITTING IT. *TR

WHEN WE TOOK IT IN FOR NORMAL SERVICE OF OIL CHANGE THE TECHNICIAN BROUGHT OUT THE TRANSMISSION DIPSTICK TO SHOW THAT IT WAS AS BLACK AS THE OIL. WE HAD IT CHANGED FOR OVER $120 . THE CAR IS SHIFTING MUCH BETTER THAN WHEN WE BOUGHT IT BUT THE OWNERS SERVICE MANUAL STATES THAT IT SHOULD NOT BE CHANGED UNTIL 60,000 MILES. WE FEEL THAT IT SHOULD BE HANDLED AND COVERED BY THE DEALER. *TT

WHILE DRIVING DOWN THE INTERSTATE, THE FUSION BEGAN TO JERK AND SHAKE DUE TO THE TRANSMISSION SLIPPING, CAUSING THE CAR TO LOSE ITS SPEED VERY QUICKLY, ALMOST CAUSING A WRECK. THE DEALERSHIP ENDED UP HAVING TO DO A COMPLETE TRANSMISSION OVERHAUL AT ONLY 13,000 MILES. THE PROBLEM CAME BACK AROUND 20,000 MILES AND THE DEALERSHIP SAID IT NEEDED ITS CODES REPROGRAMMED. THE PROBLEM PERSISTED AND AROUND 70,000 MILES, THE VEHICLE BEGAN DOING THE SAME THING. AGAIN WHILE DRIVING ON THE INTERSTATE, THE CAR'S TRANSMISSION STARTED SLIPPING AND THE VEHICLE SHOOK AND JERKED. NOW THE DEALERSHIP CONVENIENTLY RECOMMENDS A NEW TRANSMISSION, NOW THAT I AM OUTSIDE OF MY WARRANTY AT A COST OF $4,000! THIS IS A VERY DANGEROUS SITUATION AND HAVING A NEWBORN CHILD IN THE VEHICLE MAKES IT EVEN MORE ALARMING. I DO NOT FEEL SAFE IN THIS CAR AND STRONGLY FEEL THAT FORD NEEDS TO MAKE ITS CUSTOMERS WHOLE BY RECALLING THE TRANSMISSION COMPONENTS ENTIRELY. *TR

REAR BRAKE PADS AND ROTORS RUST TOGETHER WHEN THERE IS MOISTURE IN AIR AND PARKING BRAKE IS USED. REAR BRAKE ROTORS ROTTED BADLY ON INSIDE EDGE. RIGHT ROTOR COMPLETLY FAILED BRAKE PAD DRAGING. 16 INCH ALLOY WHEELS. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V574000 (WHEELS: LUGS/NUTS/BOLTS). THE AUTHORIZED DEALER WAS NOTIFIED, BUT STATED THAT RECALL PARTS WERE ON BACK ORDER AND THEY WERE UNABLE TO PROVIDE AN ESTIMATED ARRIVAL DATE FOR THE PARTS. THE VEHICLE WOULD BE REPAIRED WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM AND PROVIDED NO FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE RELATED TO THE RECALL DEFECT. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS:LUGS/NUTS/BOLTS) AND AFTER CONTACTING THE DEALER TO SCHEDULE AN APPOINTMENT FOR REPAIRS, SHE WAS ADVISED THAT THE PARTS NEEDED FOR RECALL REPAIRS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT THE PARTS WOULD NOT BE AVAILABLE TO THE DEALER UNTIL THE END OF FEBRUARY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 52,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE REAR WHEELS AND THE FRONT DRIVER SIDE WHEEL WAS BENT ABNORMALLY. BOTH REAR WHEELS WERE REPLACED BECAUSE THE OF THE FAILURE, BUT THE FRONT ONE HAD NOT. THE DEALER TOLD THE CONTACT THAT THE FAILURE WAS CAUSED BY THE WAY THE VEHICLE WAS BEING DRIVEN. THE CONTACT DID NOT AGREE AND BELIEVED THE FAILURE WAS CAUSED BY A MANUFACTURING DEFECT. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 27,000. UPDATED 02/15/12*LJ UPDATED 02/22/12

WHEN DRIVING IN SNOW OR SLUSH, THERE IS BUILD UP IN THE WHEELS CAUSING THE VEHICLE TO HAVE EXTREME VIBRATION MAKING IT UNABLE TO DRIVE UNTIL THE WHEELS ARE CLEANED OUT OF SNOW OR SLUSH. THIS HAPPENS EVERY TIME THERE IS SNOW OR SLUSH ON THE ROADWAYS. I LIVE IN A NORTHERN STATE, SO THIS CAUSES SOME CONCERN FOR SAFETY. THIS MAY ALSO BE THE CAUSE OF MISSING LUGNUTS THAT HAVE BEEN REPORTED ON OTHER WEBSITES. *TR

THE POWERTRAIN HAS SUDDENLY CAUSED MAJOR PROBLEMS. MY CAR WILL NO LONGER REVERSE AND MORE IMPORTANTLY AS FAR AS SAFETY IS CONCERNED, THE GEARS MAY SOMETIMES NOT ENGAGE WHILE ACCELERATING CAUSING THE CAR TO REV UP THE RPM'S WITHOUT MOVING FORWARD. *TT

IN COLD/INCLEMENT WEATHER, THE WIPERS WILL NOT STAY DEFROSTED AND WILL FREEZE TO THE WINDSHIELD & NOT COME ON, OR WILL NOT CLEAN THE WINDSHIELD FOR ENOUGH VISIBILITY TO SEE THE ROAD WHILE DRIVING WHICH CAN CAUSE A CRASH. THIS IS DUE TO THE FACT THAT THE WIPERS SIT TOO FAR BELOW THE DEFROSTER VENTS ON THE CAR. I LET MY CAR WARM UP FOR 15 MINS ON DEC 12TH AND MADE SURE THEY WERE CLEAN BEFORE I GOT ON THE PARKWAY. AFTER BEING ON THE ROAD 20 MINUTES & LEAVING MY DEFROSTER ON HIGH, I TURNED MY WIPERS ON TO CLEAR THE DIRTY WATER/SLUSH THROWN ON MY CAR BY 18 WHEELERS. THE WIPERS STUCK AGAIN, AND I RAN OFF THE SIDE OF THE ROAD BY LOOKING OUT THE SIDE WINDOWS TO PREVENT AN ACCIDENT. I HAD TO PRY THE WIPERS OFF THE WINDSHIELD BECAUSE THEY HAD FROZE AGAIN. THIS IS THE THIRD TIME THIS HAS HAPPENED TO ME. THE OTHER TWO TIMES WERE IN 2010. I COULDN'T REMEMBER THE FIRST TWO DATES, SO I USED THE MOST CURRENT AS THE INFO ABOVE INCLUDING MILEAGE. I TRY TO AVOID DRIVING MY CAR DURING FREEZING MOIST CONDITIONS BECAUSE I'M SCARED I WILL WRECK. I NOTIFIED FORD A FEW DAYS AGO AND THEY ARE LOOKING INTO THE SITUATION, BUT THEY TOLD ME THERE HAS NOT BEEN A RECALL. I SHOULDN'T BE SCARED TO DRIVE MY CAR! *TT

AT 18540 MILES THE TRANSMISSION FAILED AND THE DEALERSHIP HAD TO REBUILT IT AND REPROGRAM THE PCM. THEN THE CAR WAS TAKEN BACK 5 MONTHS LATER WITH 30100 THEY HAD IT A WEEK BUT COULD NOT DUPLICATE THE PROBLEM. WE THEN TOWED THE CAR TO ALABAMA AND LESS THEN A MONTH LATER THE TRANSMISSION FAILED AGAIN AT 31111 MILES AT THIS TIME IT WAS IN THE SHOP 36DAY THE CAR WAS PICK UP AND DROVE 12 MILES AND THE TRANSMISSION FAILED AGAIN. THE DEALERSHIP THEN HAD IT ANOTHER 14 DAY. A MONTH AND A HALF LATER THE TRANSMISSION FAILED AGAIN, THE DEALERSHIP HAD IT 3 DAYS. WE DROVE IT 35 MILES AND THE TRANSMISSION FAILED AGAIN AND THE DEALERSHIP HAD IT ANOTHER 17 DAYS.THEN WE HAD THE CAR FOR A MONTH AND THE TRANSMISSION FAILED AGAIN WITH 36000 MILES ON IT. THE DEALERSHIP HAD IT FOR 16 DAYS. FORD CORP HAS NOT ALLOWED THE DEALERSHIP TO REPLACE THE TRANSMISSION, BUT HAS AUTHORIZED THEM TO REBUILD AND REPROGRAM PCM NUMEROUS TIMES. WE HAVE THE CAR NOW AND IT IS STILL NOT SHIFTING RIGHT. WE HAVE TALK TO FORD AND THEY WILL NOT DOING ANYTHING FOR US. TOLD US THE CAR IS FIXED....OR IS IT. THIS CAR HAS BECOME A SAFETY HAZARD BECAUSE YOU DO NOT KNOW WHEN THE TRANSMISSION IS GOING TO FAIL IN HEAVY TRAFFIC AND CREATE A DANGEROUS CONDITION. WE FEAR FOR OUR SAFETY WHEN WE DRIVE THIS CAR.

ON SEPTEMBER 30TH I WAS DRIVING HOME AND I HAD ONLY DRIVEN LESS THAN A MILE AT APPROXIMATELY 35 MILES PER HOUR WHEN THE WRENCH LIGHT APPEARED ON MY DASH AND MY CAR QUICK MOVING. I WAS ABLE TO GET IT TO MOVE ABOUT 1 MILE PER HOUR SO I GOT THE CAR OFF THE ROAD AND SHUT IT OFF. IT WAS DARK AND I WAS ALONE. I WAS GOING TO CALL AAA FOR A TOW AND I DECIDED I WOULD TRY TO START THE CAR AND SEE WHAT WOULD HAPPEN. THE WRENCH LIGHT WAS GONE AND THE CAR WAS MOVING LIKE NOTHING WAS WRONG WITH IT. THIS HAPPENED AGAIN ON OCT 5TH AND OCT 7TH DURING RUSH HOUR TRAFFIC AND BOTH TIMES I WAS FORTUNATE THAT I WAS ABLE TO GET OUT OF TRAFFIC TO AVOID GETTING HIT BOTH TIMES MY SPEED WAS APPROXIMATELY 45 MPH. I HAVE TAKEN THE CAR TO TWO CAR REPAIR SHOPS AND THEY CAN NOT FIND ANY THING WRONG WITH IT WHEN THEY CONNECT IT TO THEIR DIAGNOSTIC MACHINE. FROM SEPTEMBER TO CURRENT DATE THE CAR HAS DONE THIS AT LEAST ANOTHER 10 TIMES. SOMETIMES THE SPEED MAY BE AT 55 OR 60 MILES PER HOUR. I DID CONTACT THE LOCAL FORD DEALER AND I WROTE A LETTER TO THE FORD COMPANY NEITHER PARTY HAS DONE ANYTHING TO HELP ME. THERE IS A DEFECTIVE IN THEIR PRODUCT. THE LOCAL FORD DEALER SUGGESTED IT MAY BE VALUE BODY AND THROTTLE BODY ISSUE. I CONTINUE TO DRIVE THE CAR TO WORK AND BACK WAITING FOR IT TO BREAK DOWN OR TO BE KILLED IN AN ACCIDENT WHEN IT QUITS IN THE MIDDLE OF A BUSY HIGHWAY AND I AM UNABLE TO GET OUT OF THE LINE OF TRAFFIC. SO MUCH FOR THE COMMERCIAL "NUMBER 1 MOST DEPENDABLE CAR IN AMERICA ". MY FORD FUSION SUCK

"UNKNOWN OR OTHER" IN THIS CASE WOULD LIKELY RELATE TO "POWER TRAIN" AND/OR "ELECTRICAL," BUT DEFINITELY RELATES TO PUBLIC SAFETY. THE IGNITION TUMBLER RELEASES THE KEY IN ANY POSITION--PARK, NEUTRAL, DRIVE, OR LOW--RATHER THAN IN ONLY PARK. DRIVERS OF CARS WITH MANUAL TRANSMISSIONS ARE ACCUSTOMED TO SETTING HAND BRAKES USING GEARS. PRIOR THE THE DATE OF INCIDENT ABOVE, I RECALL MOVING SLIGHTLY FORWARD ON A SLIGHT SLOPE, AND I SIMPLY APPLIED THE HAND BRAKE TO AVOID PUTTING MORE STRAIN ON DRIVE COMPONENTS. AFTER A DEAD BATTERY (DUE TO LIGHTED DASH GEAR POSITION INDICATOR) AND A JUMP START, IT WAS DAYS LATER THAT I REALIZED THAT THE KEY HAD BEEN REMOVED WITH THE CAR IN GEAR. THE FORD DEALER AND FORD MOTOR COMPANY SAY REPAIR CONSISTS OF REPLACING THE SHIFT ASSEMBLY (INCLUDES SENDING UNIT WHICH HAS NO "OUTPUT") AT A COST TO ME OF $487.65 + TAX. THEY CLAIM THIS IS NOT A POWER TRAIN ISSUE AND THAT MY "CPO" EXPIRED LESS THAN A MONTH EARLIER, THIS ON A FORD "CERTIFIED" CAR. PUBLIC SAFETY IS INVOLVED BECAUSE A ROLLING CAR CAN CAUSE HAVOC. *TR

LOST PARKING FUNCTION ON THE TRANSMISSION. PARKING FUNCTION IS MISSING CAUSING THE VEHICLE TO MOVE AFTER I PARK THE CAR. DIDN'T REALIZE UNTIL AFTER I PARKED MY CAR. WAS WALKING TOWARDS THE BUILDING THAT I NOTICED THAT THE CAR WAS ROLLING BACK AND HAD TO RUN BACK, UNLOCK THE CAR AND THEN PUSH THE BRAKE. AFTER INVESTIGATING REALIZED THAT THE "P" FUNCTION WAS MISSING. DID HEAR A HUGE CLUNKING NOISE WHEN I TRIED TO PARK IN THE FIRST PLACE. THIS IS A SAFETY ISSUE AND ACTION NEEDS TO BE TAKEN TO ADDRESS THIS ISSUE AND MAKE FORD PROVIDE AN EXPLANATION FOR THE 2.5 L 6F35 TRANSMISSION. THE DEALER DIAGNOSED THE VEHICLE WITH A BAD TRANSMISSION AND THE PARKING PAWL BROKEN INSIDE THE TRANSMISSION. IT WAS NECESSARY TO USE PARKING BRAKE TO KEEP THE CAR STEADY DURING PARKING. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO JERK, SHAKE AND DECELERATE ABNORMALLY. THE CONTACT SHUT OFF THE VEHICLE AND AFTER RESTARTING, WAS ABLE TO DRIVE WITHOUT A FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. UPDATED 02/15/12*LJ THE VEHICLE WAS TAKEN TO THE DEALER ON DEC 28TH AND WAS RETURNED TO THE CONSUMER THE NEXT DAY. THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM. THE SECOND TIME THE INCIDENT OCCURRED. THE DEALER WAS ABLE TO PULL UP CODE FROM THE VEHICLE'S COMPUTER, WHICH STATED THE THROTTLE BODY NEEDED TO BE REPLACED, ALONG WITH A NEW BATTERY. UPDATED 02/29/12

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN SHE HEARD A LOUD NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER THE FOLLOWING MORNING WHERE THE DEALER ADVISED THE CONTACT THAT THE REAR BRAKE PADS WERE SEVERELY RUSTED AND HAD DAMAGED THE ROTORS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,900. THE VIN WAS UNAVAILABLE.

I OWN A 2010 FORD FUSION WHICH WE PURCHASED OCTOBER 2010. I BROUGHT MY CAR TO MY LOCAL REPAIR/INSPECTION PROVIDER (NOT THE FORD DEALER) TO HAVE OIL CHANGE, TIRE ROTATION AND INSPECTION STICKER. WHILE MY CAR WAS THERE IT WAS NOTED THAT ONE OF THE WHEEL STUDS (FRONT PASSENGER) WAS SNAPPED OFF AND APPEARED TO HAVE HAPPENED AWHILE AGO BECAUSE THE EXPOSED COMPONENT WAS RUSTED. IT WAS RECOMMENDED THAT I CONTACT FORD DEALER TO SEE IF COVERED UNDER WARRANTY AND INSPECTION COULD NOT PROCEED UNTIL REPAIRED. I BROUGHT IT TO FORD DEALER WHERE CAR WAS PURCHASED THE NEXT DAY. THEY STATED IT WAS NOT COVERED AND WOULD NOT EVEN INSPECT IT FOR DEFECTS. STATED THERE WAS NO POSSIBLE WAY IT COULD FRACTURE ON ITS OWN AND MUST HAVE HAPPENED AT PREVIOUS REPAIR SHOP WHEN THEY WERE TAKING THE WHEELS OFF FOR ROTATION. THEY STATED IT WOULD COST APPROXIMATELY $125 TO REPAIR ONE STUD. I DECLINED AND RETURNED TO THE PREVIOUS REPAIR SHOP WHERE IT WAS REPAIRED FOR HALF THE COST. IT SHOULD ALSO BE NOTED THAT MY TIRES HAD NEVER BEEN SERVICED BEFORE AND THIS DEFECT WAS NOTED PRIOR TO THE ROTATION. *TR

THIS HAS HAPPENED A NUMBER OF TIMES SINCE IT STARTED A FEW MONTHS AGO, BUT SOON AFTER STARTING AND DRIVING DOWN THE ROAD, THE FUSION SUDDENLY LOSES POWER, THE WRENCH LIGHT COMES ON THE DASH, AND THE IDLE IS VERY ROUGH. THERE IS NO ACCELERATION POSSIBLE. WE HAVE TO COAST TO A STOP, TURN OFF THE ENGINE, THEN RESTART THE CAR. THIS SEEMS TO RESET THE PROBLEM AND THINGS GET BACK TO NORMAL. WE'VE HAD THE DEALER LOOK AT IT TWICE NOW. THEY SUSPECT A THROTTLE BODY PROBLEM. FORTUNATELY FOR US, WE ARE STILL UNDER WARRANTY, BUT IT IS VERY DISCONCERTING AND A BIT DANGEROUS FOR THIS TO HAPPEN. ONE TIME I WAS DRIVING ON THE HIGHWAY AROUND 60 MPH AND IT HAPPENED. I HAD TO COAST TO THE EMERGENCY LANE WHILE MULTIPLE CARS PASSED ME AND SWERVED AROUND ME. THIS PROBLEM OCCURRED YESTERDAY THREE TIMES IN ONE 30 MINUTE PERIOD. THE DEALER SAID THAT FORD HAS GIVEN THEM NO HELP IN SOLVING THE PROBLEM. WE ALMOST BOUGHT A TOYOTA CAMRY INSTEAD OF THE FUSION. I GUESS WE SHOULD HAVE DONE THAT. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STARTED THE IGNITION AND PRESSURE APPLIED TO THE BRAKE PEDAL, THE VEHICLE BEGAN TO UNEXPECTEDLY SURGE FORWARD. THE CONTACT APPLIED THE BRAKE PEDAL REPEATEDLY BEFORE COMING TO A STOP. THE SIMILAR FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE DIFFERENT TIMES WHERE THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE UNINTENDED ACCELERATION. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. UPDATED 02/03/12*LJ THE CONSUMER STATED AFTER THE FLOOR MATS WERE REMOVED, THE SUDDEN ACCELERATION OCCURRED AGAIN. UPDATED 02/10/12

MY TRIP ODOMETER CONTINUES TO MALFUNCTION DESPITE BEING REPLACED WITH A BRAND NEW INSTRUMENT CLUSTER. I WILL PARK THE VEHICLE, RESET THE TRIP ODOMETER TO 0.0, AND WHEN I RETURN THE NEXT DAY OR SEVERAL HOURS LATER THE TRIP ODOMETER WILL INCREASE IN MILEAGE BY ITSELF! FOR EXAMPLE, THE TRIP ODOMETER WILL NOW READ 0.1, 0.4, 0.6, 0.7, OR 0.9. APPARENTLY THIS IS A DESIGN FLAW WITHIN THE INSTRUMENT CLUSTER FOR THIS VEHICLE THAT I AM RESPONSIBLE FOR DISCOVERING, WHICH EXPLAINS THE WARRANTY PROVIDING ME WITH A BRAND NEW INSTRUMENT CLUSTER. THE FORD DEALERSHIP CLAIMS THAT THE TRIP ODOMETER IS ROUNDING OFF TO THE TENTH BASED UPON THE CURRENT TENTH THAT THE MAIN ODOMETER IS ON. I QUESTIONED THE DEALERSHIP ON THE FACT OF WHETHER OR NOT MY MAIN ODOMETER WAS BEING COMPROMISED? WHILE THE MAIN ODOMETER IS CAUSING THE TRIP ODOMETER TO MOVE WITHOUT BEING DRIVEN, CAN THE TRIP ODOMETER CAUSE THE MAIN ODOMETER TO MOVE WITHOUT BEING DRIVEN AS WELL? THE DEALERSHIP TOLD ME NO, BUT IT IS POSSIBLE THAT THIS SITUATION COULD BE A TWO WAY STREET, AND IF IT IS THEN FORD IS GUILTY OF ODOMETER FRAUD!!!!! *TR

MY CAR IS EQUIPPED WITH THE 6F35 6 SPEED AUTOMATIC TRANSMISSION AND HAS BEEN EXPERIENCING LINGERING DEFECTS. I TOOK MY CAR IN TO A FORD DEALERSHIP IN LATE NOVEMBER 2011 AND NOTIFIED THEM OF TRANSMISSION PROBLEMS. MY INVOICE READS, REPROGRAM PCM TO LATEST LEVEL AND RESET FLUID LEVEL PER TSB 11-11-23. THE PROBLEMS CONTINUE. I WILL ADMIT THAT THE FLARING PROBLEM HAS IMPROVED, ALTHOUGH THE REMAINING PROBLEMS PERSIST WHILE THE OVERALL FEELING OF TRANSMISSION DEGRADATION SEEMS TO BE ACCELERATED. MY TRANS. CONTINUES TO STRUGGLE AND FEEL WORN OUT DURING LOW END ACCELERATION. AN INSPECTION OF MY VEHICLE FROM A PROFESSIONAL MECHANIC DISCOVERED BURNED UP CLUTCH MATERIAL WITHIN THE CONTAMINATED TRANSMISSION FLUID. HE SHOWED IT TO ME, AND I SAW IT WITH MY OWN EYES. THE DEALERSHIP I WAS JUST AT WASN'T ABLE TO FIND ANY BURNED UP CLUTCH MATERIAL IN MY FLUID OR THE LEFT FRONT AXLE HALF SHAFT SEAL LEAK WHICH MY MECHANIC ALSO DISCOVERED UPON HIS INSPECTION. I FIND IT VERY FISHY THAT THESE 2 PROBLEMS AUTOMATICALLY DISAPPEARED BY THEMSELVES, IT SEEMS TO ME THAT THE FIELD SERVICE ENGINEER FROM FORD MADE REPAIRS TO MY VEHICLE WHILE IT WAS IN HIS OR HER POSSESSION DURING THE DEFENDANTS LEGAL INSPECTION FOR MY LEMON LAW SUIT AT ELDER FORD IN TROY, MICHIGAN. WHAT FORD DID TO MY CAR WAS ILLEGAL, A DEFENDANTS INSPECTION ALLOWS FOR OBSERVATION ONLY, NOT REPAIRS. I CONTINUE TO EXPERIENCE VERY HARD ABNORMAL SHIFTING WHILE DRIVING IN CITY CONDITIONS AND AN UNCONTROLLABLE FORWARD LURCH/JOLT WHILE DRIVING IN

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED ABNORMALLY. THE CONTACT STOPPED THE VEHICLE AND SHIFTED INTO PARK AS THE VEHICLE BEGAN TO SHAKE VIGOROUSLY AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS AND STALLED A SECOND TIME ON WHILE IN ROUTE. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE BECAUSE THE COMPUTER WAS NOT PROVIDING A FAILURE CODE. THE FAILURE RECURRED THREE TIMES. THE THIRD TIME, THE VEHICLE WAS TOWED TO THE DEALER AND THE TECHNICIAN ADVISED THAT THE COMPUTER WAS NOT READING A FAILURE CODE BUT THE ELECTRONIC THROTTLE BODY WOULD LIKELY HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. UPDATED 03/02/12*LJ THE CONSUMER STATED THE REAR WINDOW, WEATHER STRIPPING ON THE DOORS, AND DOOR HANDLES HAD TO BE REPLACED. THE CONSUMER STATED THERE HAVE BEEN NUMEROUS PROBLEMS WITH THE TRANSMISSION. UPDATED 03/08/12

YESTERDAY (4DEC2011) I WAS ROTATING MY TIRES WHEN ONE OF THE LEFT FRONT WHEEL STUDS ON MY 2010 FORD FUSION BROKE OFF INSIDE OF THE LUG NUT. IT WAS OBVIOUSLY WEAK FOR A WHILE AND FINALLY BROKE WHEN PRESSURE WAS APPLIED FROM THE TIRE IRON. MY CURRENT MILEAGE IS APPROXIMATELY 48000. THIS FOLLOWS A SIMILAR INCIDENT THAT OCCURRED ON 28SEP2010 WHERE ONE OF THE RIGHT FRONT WHEEL STUDS BROKE OFF AT APPROXIMATELY 13,500 MILES. 2 OF THESE FRACTURES IN LESS THAN 2 YEARS IS UNACCEPTABLE. THERE IS NO SIGN OF RUST/WEAR OR TEAR ON ANY OF THE STUDS. I ALSO NOTICED TODAY THAT THE NTSB IS ALREADY LOOKING INTO SIMILAR INCIDENTS THROUGH AN ENGINEERING ANALYSIS. THE POTENTIAL FOR DANGER OF A WHEEL FLYING OFF A CAR AT A HIGH RATE OF SPEED IS QUITE HIGH AND A RECALL SHOULD BE ANNOUNCED. *TR

THE VEHICLE LOST POWER, THE GAS PEDAL HAD NO EFFECT, AND IT WOULD SURGE FORWARD BY ITSELF. CREATED A VERY SCARY AND UNSAFE SITUATION FOR MY WIFE. I WENT TO THE GAS STATION WHERE SHE HAD MANAGED TO GET PULLED INTO AND SHUT IT OFF, I LOOKED IT OVER AND RESTARTED IT. IT SEEMED TO HAVE POWER AND THROTTLE RESPONSE, SO I ATTEMPTED TO DRIVE IT ON HOME SINCE IT WAS WITHIN A MILE. IT AGAIN FAILED ON ME WITHIN 100 YARDS BUT I WAS ABLE TO LIMP IT ON HOME. THE DEALERSHIP TOWED IT INTO SERVICE AND THEY THOUGHT THE THROTTLE BODY WAS BAD...SO THEY REPLACED IT AND NOW IT IS WORKING. THEY SAID THIS IS HAPPENING TO A LOT OF THROTTLE BODIES! I AM NOT SURE WHY THERE ISN'T A RECALL OR MORE INVESTIGATIONS HAPPENING HERE. THIS WAS TOTALLY UNEXPECTED FROM A VEHICLE WITH ONLY 11K MILES ON IT. *TR

BOUGHT MY FUSION IN APRIL 2011. BEGAN HAVING PROBLEMS IMMEDIATELY. USUALLY HAPPENS WHEN THE ENGINE IS COLD, UPON ACCELERATING THE CAR WOULD LURCH TERRIBLY AND HESITATE. FIRST THE DEALER COULD FIND NOTHING WRONG. THEN THEY DECIDED IT WAS THE TRANSMISSION. PUT NEW TRANSMISSION IN. KEPT HAPPENING. FINALLY, IT HAPPENED WHEN THE SERVICE MANAGER DROVE IT. SAID FORD WOULD PUT NEW COMPUTER IN THE CAR. SIX WEEKS LATER SINCE WE HEARD NOTHING BACK, TOOK THE CAR TO THE SALES REP AND HE SAID DON'T COME GET IT UNTIL WE FIX IT. TODAY MY HUSBAND IS BACK AT THE DEALER TO GET ME ANOTHER CAR. THEY ACT LIKE I AM IMAGINING ALL THIS. I AM READY FOR AN ARBITRATOR!

WHILE DRIVING DOWN A MAJOR HIGHWAY AT 69 MPH WITH THE CRUISE CONTROL ON, THE CAR JUST LOST POWER. I FIRST NOTICED THE HEADLIGHTS WENT OUT, THEN SAW THE ANTI THEFT LIGHT ILLUMINATE. I TRIED DEPRESSING THE GAS PEDAL, BUT GOT NOTHING. THANKFULLY, I WAS ABLE TO COAST OUT OF THE PASSING LANE, INTO THE RIGHT LANE, AND EVENTUALLY TO THE SIDE OF THE ROAD WITHOUT ANY TRAGEDY. ONCE ALONG THE ROADSIDE, I PUT THE CAR IN PARK AND TURNED THE KEY TO SHUT OFF MODE. I THEN TURNED IT BACK ON, CAR STARTED UP FINE. I TOOK IT TO MY REGULAR MECHANIC, HIS CODE READER FOUND NOTHING. TOOK IT TO THE DEALERSHIP I BOUGHT IT FROM, THEY FOUND NOTHING. IT IS NOW AT A FORD DEALERSHIP, BUT MY GUESS IS THEY WILL FIND NOTHING. I AM ON THE ROAD AT LEAST 4 OUT OF 5 DAYS A WEEK ON MAJOR HIGHWAYS. I CANNOT AFFORD FOR THIS TO HAPPEN AGAIN. I MAY NOT BE SO LUCKY NEXT TIME. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT DURING ROUTINE MAINTENANCE, THE DEALER ADVISED THAT THE HIGH VOLTAGE CABLE FOR THE HYBRID GENERATOR AND BATTERY WAS WORN DOWN TO BARE METAL. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 36,453.

WHEN DRIVING THE VEHICLE THE THROTTLE BODY FAILS PUTTING THE CAR INTO "LIMP MODE". ACCELERATION IS IMPOSSIBLE AND THE CAR WILL STALL WHILE ATTEMPTING TO SAFELY PULL OFF THE ROAD. AFTER A SINGLE SEARCH ONLINE FOR "FORD FUSION THROTTLE BODY" NUMEROUS INSTANCES OF SIMILAR FAILURES APPEAR BEGINNING IN APPROXIMATELY 2005. THE VEHICLE WILL LOSE ALL ABILITY TO ACCELERATE BUT MAINTAIN ELECTRICAL POWER UNTIL THE VEHICLE STALLS. THIS OCCURRED TO ME WHILE TRAVELING ON THE HIGHWAY AT 75 MPH AND IS EXTREMELY UNSAFE. THE PROBLEM IS SO WIDESPREAD THAT THE LOCAL FORD DEALERS MAINTAIN A STOCK OF THROTTLE BODY UNITS TO REPLACE. THE RISK OF AN ACCIDENT VERY HIGH BECAUSE OF THE POSSIBILITY OF STALLING OUT AND LOSING CONTROL OF THE VEHICLE. *KB

I WENT TO ROTATE THE TIRES ON MY 2010 FUSION AND I NOTICED ON THE FRONT LEFT THAT A WHEEL LUG STUD HAD SHEARED RIGHT INTO, ALWAYS HAD A DEALERSHIP ROTATE MY TIRES. I NOTICED THIS WHEN I WAS ROTATING MY TIRES AND THE REST OF THE LUG STUD IS INSIDE MY LUG NUT. I HAVE CONTACTED MY LOCAL DEALERSHIP AND THEY CLAIM THEY KNOW OF NO INCIDENTS AND DOES NOT KNOW IF FORD WILL COVER IT. I THINK AFTER 280 REPORTED INCIDENTS THIS SHOULD BE A RECALL, I FIND IT HARD TO BELIEVE IN SOMETHING LIKE THIS BEING SO DANGEROUS THAT IT IS NOT ALREADY. I CAN SAY THIS WITH CERTAINTY, THAT AFTER THE FIRST REPORTED ACCIDENT CAUSED BY THIS AND THE LAWSUIT THAT FOLLOWS, SOMEONE WILL TAKE NOTICE. *KB

TRANSMISSION KEEPS ON LURCHING FORWARD AND DEALERSHIP CANNOT DO ANYTHING ABOUT IT NOW. IT'S A SAFETY ISSUE FOR ME AS I ALMOST GOT INTO AN ACCIDENT ON THE STREET DUE TO HUGE JUMP. TRANSMISSION KEEPS ON ACTING UP AND DEALER KEEPS SAYING EVERYTHING IS FINE AND CANNOT DUPLICATE THE OTHER SINCE THE TIME THEY REBUILT THE TRANSMISSION ON MY VEHICLE. *TR *KB

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE HOOD FLEW UPWARDS AND OBSCURED THE FIELD OF VISION. THE CONTACT MANEUVERED THE VEHICLE TO THE SHOULDER AND CLOSED THE HOOD. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 26,500.

I WAS PULLING OUT FROM A RED LIGHT WHEN THE CAR LOST POWER AND STARTED TO IDLE HARD. I WAS ABLE TO PULL TO THE TURN LANE TO AVOID BEING HIT. WHEN ALL POWER WAS LOST AND THE CAR DIED THE WRENCH LIGHT AND BATTERY LIGHT CAME ON. THE CAR DID NOT SEEM TO BE GETTING ANY GAS. AFTER TURNING THE CAR OFF AND SITTING A FEW MINUTES THE CAR STARTED BACK AND I WAS ABLE TO PULL TO A PARKING LOT. FORTUNATELY I WAS NOT ON THE INTERSTATE AS I HAD BEEN PREVIOUSLY BEFORE THIS. MY HUSBAND FOLLOWED ME TO THE DEALERSHIP AND AFTER INSPECTING THE CAR I WAS TOLD IT WAS THE THROTTLE BODY. THE COST OF THE REPAIR WAS $465.00 WHICH I JUST CONSIDERED ONE OF THOSE THINGS THAT HAPPENS UNTIL I DISCOVERED THERE HAVE BEEN MANY SIMILAR COMPLAINTS. FOUR DAYS LATER THE CAR DID THE SAME THING ON THE HIGHWAY. MY HUSBAND WAS ABLE TO GET OFF TO THE SIDE OF THE ROAD. THE DEALERSHIP CHECKED IT THE NEXT DAY AND STATED ALL THE WIRING. I WILL SAY THE SERVICE DEPARTMENT TOLD US THEY WERE ON THE PHONE WITH FORD THAT DAY AND FOUND NO ADDITIONAL PROBLEMS, BUT DID STATE THAT IF THIS PROBLEM HAPPENED AGAIN THE COMPUTER SYSTEM WOULD BE REPLACED. OF COURSE MY BIGGEST CONCERN IS IF AND WHEN MIGHT THIS HAPPEN AGAIN, HOPEFULLY NOT ON THE INTERSTATE. I HAVE ENJOYED MY FUSION BUT FORD SHOULD TAKE SOME RESPONSIBLILTY FOR THIS BEFORE A DEADLY SITUTAION HAPPENS. *TR

WHILE DRIVING ON THE INTERSTATE ON CRUISE CONTROL AT 70 MPH, THE CAR LOST ACCELERATION/POWER, THE WRENCH LIGHT CAME ON AND WE HAD TO COAST TO THE SHOULDER OF THE INTERSTATE. CAME TO A STOP, AND THE CAR IDLED, BUT APPEARED TO WANT TO DIE. CAR WAS SHUTOFF AND RESTARTED. WRENCH LIGHT WENT OFF. WE CONTINUED ON OUR WAY WITHOUT FURTHER PROBLEMS. THIS IS THE SECOND TIME THIS HAS HAPPENED WITHIN A TWO MONTHS. BROUGHT THE CAR TO THE LANDER'S FORD DEALERSHIP IN COLLIERVILLE, TN AFTER THE FIRST TIME IT HAPPENED, BUT WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM. NOTHING WAS DONE. BASED ON PREVIOUS REPORTS, THIS IS A COMMON ISSUE AND IS RELATED TO THROTTLE BODY DEFECT. AS NOTED BY OTHERS, THIS POWER FAILURE IS A SAFETY CONCERN AND COULD LEAD TO A SERIOUS INCIDENT. *TR

THE FRONT DRIVERS SIDE WHEEL LUG HAS SNAPPED OFF. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM. THE CONTACT STATED THAT THE STALLING RECURRED TWICE AFTERWARD. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND AFTER A SECOND DIAGNOSTIC TEST THE DEALER ADVISED THE CONTACT THAT A CYLINDER WAS MISFIRING. THE DEALER REPLACED THE COIL WIRE TO THE CYLINDER BUT THE FAILURE RECURRED AFTER REPAIRS. THE DEALER WAS UNABLE TO LOCATE ANY FURTHER PROBLEMS WITH THE VEHICLE. THERE WERE NO FURTHER REPAIRS. THE FAILURE MILEAGE WAS 31,586.

WHEN CAR IS DRIVEN FOR THE FIRST TIME OR CAR HAS HAD A FEW HOURS TO COOL OFF THE TRANSMISSION HESITATES TO SHIFT FROM 2-3 AND 3-4. USUALLY SEAMS TO SLIP FROM 3-4. *TR

I OWN A V6 2010 FORD FUSION AND ON TWO SEPARATE OCCASIONS, WHILE DRIVING ON THE HIGHWAY AT APPROXIMATE SPEEDS OF 65 MPH THE ENGINE HAS STALLED WITHOUT WARMING. AT THE TIME THE ENGINE STALLS, A SERVICE LIGHT WILL COME ON AND THE CAR COMPLETELY SHUTS DOWN. IN BOTH INSTANCES, THE CAR COULD BE RESTARTED, AND THE SERVICE LIGHT DISAPPEARED UPON RESTART. WE HAVE TAKEN IT TO THE DEALERSHIP AFTER BOTH INCIDENTS, AND THEY ARE UNABLE TO IDENTIFY A FIX AS THE SERVICE CODE IS NOT BEING STORED IN EVENTS OF ENGINE FAILURE (AND THE LIGHT IS NOT STAYING ON AFTER RESTART). THIS IS AN EXTREMELY DANGEROUS SITUATION AS IT HAS HAPPENED WITHOUT WARNING, WHILE TRAVELING ON MAJOR HIGHWAYS AT HIGH SPEEDS. I HAVE SEEN ENTRIES FROM OTHER OWNERS ON BOTH THE NHTSA SITE AND OTHER BLOGS SITTING THE SAME PROBLEM, YET FORD IS UNWILLING TO ACCEPT THAT THIS IS A PERVASIVE PROBLEM AND IS NOT WORKING TO FIND A SOLUTION. WE HAVE ESCALATED FROM THE DEALERSHIP UP TO THE CORPORATE FORD CUSTOMER SERVICE DEPARTMENT WITH NO SUCCESS. *TR

THIS IS RELATED TO NHTSA ACTION NUMBER EA11009. WE DISCOVERED THREE BROKEN WHEEL STUDS ON OUR 2010 FORD FUSION, TWO ON THE FRONT PASSENGER WHEEL AND ONE ON THE FRONT DRIVERS SIDE WHEEL. ALL THREE HAD SHEARED OFF COMPLETELY. THE DEALERSHIP ARGUED THE STUDS HAD SHEARED DUE TO FAULTY MAINTENANCE WORK. THE CAR HAS HAD MAINTENANCE ONLY AT FORD DEALERSHIPS. THE DEALERSHIP WILL ONLY REPLACE THE BROKEN STUDS AND IGNORES OUR CONCERN THAT THE REMAINING STUDS MAY HAVE BEEN COMPROMISED. *TR

ON THREE SEPERATE INCIDENTS, I FOUND WHEEL LUGS MISSING FROM MY RIGHT FRONT WHEEL. FORD SHIPPED PARTS TO MY DEALER 3 TIMES AND THE VEHICLE WAS REPAIRED. THIS LAST TIME (4TH) I HAD JUST GOTTEN OFF THE HWY AND TURNED INTO THE PARKING LOT AT WORK WHEN THE FRONT RIGHT WHEEL CAME OFF AND ROLLED ACROSS THE PARKING LOT. THE DEALER EST IS OVER $3K IN DAMAGE TO REPAIR THE VEHICLE. EVEN THOUGH THIS IS THE 4TH TIME ON THE SAME WHEEL, FORD HAS DECIDED TO FIX THIS VEHICLE AGAIN. I DO NOT BELIEVE THIS VEHICLE SHOULD EVEN BE ON THE ROAD ANY MORE. TWO MINUTES EARLIER AND THE WHEEL WOULD HAVE CAME OFF AT HIGH SPEEDS. THERE IS DEFINITELY A DANGER TO ME, MY PASSANGERS AND ANY OTHER PEOPLE IN THE AREA WHEN THE WHEEL DECIDES TO LEAVE THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING, THE WRENCH WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE WAS RESISTANT TO SHIFTING GEARS. A LOCAL MECHANIC DIAGNOSED THAT THERE WAS A THROTTLE BODY DEFECT. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 54,500.

I WAS STOPPED AT A TRAFFIC LIGHT, IT TURNED GREEN AND STEPPED ON THE GAS PEDAL AND THE CAR IMMEDIATELY STARTED TO ROUGH IDLE, THE WRENCH INDICATOR LIT UP AND WOULD NOT MOVE FORWARD. THERE WAS MINIMAL RESPONSE TO THROTTLE INPUT. I WAS ABLE TO PULL OFF THE ROAD OUT OF TRAFFIC TO A SAFE SPOT. I LEFT THE CAR RUNNING TO SEE WHAT WAS GOING ON. THE TACHOMETER WAS FLUCTUATING MAINLY DOWNWARD AS IT IDLED ROUGH. AFTER ABOUT TWO MINUTES I TURNED OFF THE MOTOR. I MADE A FEW PHONE CALLS AND WHILE CALLING ROADSIDE ASSIST DECIDED TO TRY AND START THE CAR. IT STARTED AND I WENT STRAIGHT TO THE DEALERSHIP. AS FATE WOULD HAVE IT, THE DEALERSHIP COULD NOT DUPLICATE THE CONCERN AND WAS NOT ABLE TO PINPOINT THE CAUSE. THEY WERE KIND ENOUGH TO SUGGEST REPLACING THE THROTTLE BODY AND MOTOR ASSEMBLY. IT COST ME $512.38. NEEDLESSTO SAY I AM NOT AT ALL HAPPY WITH THIS ISSUE. THIS ISSUE COULD HAVE OCCURRED IN A MORE DYNAMIC SETTING, HEAVY TRAFFIC, LANE CHANGE OR MERGING, ETC, POTENTIALLY CAUSING THREAT TO MY LIFE AND THAT OF OTHERS. THIS ISSUE NEEDS TO BE ADDRESSED BY THE MANUFACTURER IN MY OPINION. *TR