Page 75 of 103 · complaints 3,701–3,750 of 5,131

2010 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Power Train
Filed Sep 9, 201353,000 milesNY

I WAS DRIVING TO WORK IN RUSH HOUR TRAFFIC WITH CRUISE CONTROL ON DOING ABOUT 60MPH AND ALL OF A SUDDEN THE CAR LOST POWER.......ENGINE BEGAN TO RUN ROUGH AND WOULD NOT ACCELERATE ABOVE AN IDLE (ROUGH IDLE). THERE WAS NO RESPONSE TO THE THROTTLE; THE CAR WOULD NOT GO FASTER AND COULD NOT MAINTAIN SPEED. IT ONLY DECELERATED. I IMMEDIATELY PULLED OUT OF TRAFFIC TO THE SHOULDER AND LIMPED TO THE NEAREST SIDE STREET. I TURNED THE CAR OFF, CHECKED UNDER THE HOOD, AND WHEN I RESTARTED, IT RAN PERFECTLY FINE. A CHECK OF THE WEB AND CONTACT WITH THE FORD DEALER INDICATED THE THROTTLE BODY WAS BAD. THE DEALER INDICATED THIS WAS A COMMON PROBLEM, THAT THE PART HAS BEEN UPGRADED TWICE BUT MY VEHICLE WAS NOT PART OF A SERVICE BULLETIN/RECALL. A NEW THROTTLE BODY AND ABOUT $500 LATER THE CAR IS FINE ITS CLEAR MAY DRIVERS/CUSTOMERS ARE EXPERIENCING THIS SAME ISSUE THIS WAS DANGEROUS. WHEN THE ISSUE HAPPENED I WAS BEING FOLLOWED CLOSELY BY A LARGE TRUCK. I HAD NO WARNING AND THE ONLY AVAILABLE OPTION WAS TO IMMEDIATELY PULL OUT OF LANE AND ONTO THE SHOULDER.. FORTUNATELY I WAS IN THE EXTREME RIGHT LANE AND COULD PULL OUT OF TRAFFIC WITHOUT INCIDENT - IT WOULD HAVE BEEN A SERIOUS INCIDENT HAD I BEEN IN THE CENTER OF LEFT LANE, OR WHERE THERE WAS NO AVAILABLE SHOULDER. *TR

Vehicle Speed Control
Filed Sep 9, 201331,000 milesSC

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED AS THE SERVICE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND DIAGNOSED AS HAVING A THROTTLE BODY FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 31000.

Vehicle Speed Control
Filed Sep 9, 201386,000 milesGA

WAS TAKING OFF FROM STOP LIGHT AND LOST CONTROL OF ACCELERATION PEDAL. CAR WOULD NOT REACT TO PRESSURE APPLIED TO PEDAL. PUT CAR IN PARK AND IT STARTED JERKING. TURNED CAR OFF AND ON AGAIN AND IT ACTED FINE FOR THE NEXT 30 MILES. SAME THING HAPPENED AGAIN. TOOK CAR TO MECHANIC, COULDN'T FIND ANYTHING. A FEW DAYS WENT BY WITH NO ISSUES, THEN WHILE DRIVING AT AROUND 45-50 MPH, THE WRENCH LIGHT CAME ON AND THE CAR DROPPED SPEED IMMEDIATELY TO 5 MPH. I HAD TO MAKE AN EMERGENCY PULL OFF IN THE GRASS AS ANOTHER VEHICLE WAS BEHIND ME AND WE WERE GOING AROUND A CURVE. I STARTED CAR AGAIN AND DROVE ABOUT 3 MILES AND IT DID THE SAME THING WHILE DRIVING. THIS HAS NOW HAPPENED ABOUT 8 TIMES. OUR MECHANIC HAS LOOKED AT THE CAR TWICE AND COULDN'T FIND THE PROBLEM. *TR

Electrical System
Filed Sep 9, 201342,200 milesMI

THE CARS THROTTLE BODY LIGHT COMES ON SHUTS DOWN CAR. I WAS GETTING ON THE EXPRESS WAY GOING ABOUT 60 MILES PER HOUR WHEN THE CAR BEGINS TO SHAKE AND MY CAR SHUTS DOWN AND LUCKILY I WAS ABLE TO CONTROL THE CAR TO THE SHOULDER. *TR

Fuel/Propulsion System
Filed Sep 9, 201340,101 milesMI

THE FIRST TIME, WHILE DRIVING DOWN THE INTERSTATE, IN HEAVY RUSH HOUR TRAFFIC, THE VEHICLE LOST POWER AND I HAD TO MAKE IT ACROSS 2 LANES OF BUMPER-TO-BUMPER TRAFFIC TO GET TO THE SIDE OF THE ROAD. THE "WRENCH" LIGHT WENT ON AND I COULD NO LONGER ACCELERATE. THE VEHICLE STAYED RUNNING, BUT HAD A VERY ROUGH IDLE. I TURNED THE VEHICLE OFF AND IT STARTED RIGHT UP AND I WAS ABLE TO CONTINUE MY TRIP. THE NEXT DAY IT DID IT AGAIN, TWICE WITHIN 2 MILES OF EACH OCCURRENCE, ALSO WHILE DRIVING ON THE HIGHWAY. THE SECOND TIME THE CHECK ENGINE LIGHT CAME ON AND I HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP TOLD ME IT WAS THE THROTTLE CONTROL AND IT WAS ROUGHLY $350 TO HAVE IT FIXED, BECAUSE IT WAS JUST OUT OF WARRANTY AND IT ISN'T COVERED UNDER THE 5YR 60,000 MILE POWERTRAIN WARRANTY. IT ONLY HAPPENED TO ME WHILE HIGHWAY DRIVING WITH SPEEDS 70 AND ABOVE. NOT A FUN FEELING HAVING YOUR CAR QUIT UNEXPECTEDLY DURING HIGHWAY DRIVING. IT'S OBVIOUS FORD IS HAVING MULTIPLE ISSUES WITH THE SAME COMPONENT, BASED ALL THE COMPLAINTS I HAVE SEEN ON THE INTERNET. BY THE WAY, THE DEALERSHIP TOLD ME I WAS LUCKY BECAUSE FORD JUST REDUCED THE PRICE ON THE PART AS OF 9/1/13. BOY, DO I FEEL LUCKY! *TR

Engine
Filed Sep 9, 201350,000 milesOH

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000.

Fuel/Propulsion System
Filed Sep 9, 201321,000 milesNC

I WAS DRIVING ALONG AND THE CAR JUST QUIT GOING FORWARD EVEN THOUGH IT WAS STILL RUNNING. IT WOULD NOT ACCEPT MORE GAS TO MOVE IT FORWARD. AFTER WAITING A FEW MINUTES, I COULD START IT AND IT WOULD MOVE FORWARD FOR A BIT AND THEN DO IT AGAIN. I FINALLY FOUND A PLACE I COULD PULL OFF THE ROAD AND WALKED THE REST OF THE WAY HOME. WHEN MY FIANCE CAME HOME A FEW HOURS LATER HE WENT AND GOT THE CAR AND IT RAN WITHOUT A PROBLEM AND CONTINUED TO DO SO FOR A MONTH OR SO WHEN IT HAPPENED AGAIN BUT THIS TIME IT STARTED AND RAN AGAIN AFTER JUST A COUPLE OF MINUTES. I TOOK IT TO THE DEALER WHERE I BOUGHT THE CAR AND THEY COULDN'T FIND THE PROBLEM. THE NEXT TIME WAS IN AUGUST 2013 AND A FAULT FINALLY SHOWED IT WAS THE THROTTLE BODY. OF COURSE THIS WAS AFTER MY WARRANTY WAS UP AND NOW I HAVE TO PAY OVER $600 TO GET IT FIXED. I HAVE BEEN DOING RESEARCH AND WHY HASN'T A RECALL BEEN ISSUED? I AM NOW 900 MILES FROM HOME AND THE PROBLEM HAPPENED AGAIN WHILE ON MY WAY TO INDIANA WHERE I AM MOVING. I WAS STUCK FOR HOURS ON I 30 W UNTIL THE CAR FINALLY DECIDED TO MOVE AGAIN AND WAS ABLE TO GET ME INTO AUBURN, INDIANA WHERE THE FORD DEALER WILL HAVE TO FIX IT BEFORE I CAN HEAD HOME AND I HAVE NO GUARANTEE IT WILL FIX THE PROBLEM IF JUST THE THROTTLE BODY IS CHANGED. I HOPE IT ISN'T A COMPUTER CHIP ON THE MOTHER BOARD! *TR

Fuel/Propulsion System
Filed Sep 9, 201364,000 milesMI

I WAS DRIVING ON THE HIGHWAY WHEN MY CAR STARTING LOSING POWER. THE LITTLE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE CAR. I RESTARTED THE CAR, BUT TURNED OFF THE AIR CONDITIONING. AFTER DRIVING ANOTHER 7-8 MILES, I TURNED ON THE AIR CONDITIONING AND THE SAME THING HAPPENED. WHEN I RESTARTED THE CAR, I TURNED OFF THE AIR AND IT DROVE FINE. I TOOK IT TO A MECHANIC BECAUSE THE BOOK THAT CAME WITH MY VEHICLE SAID TO HAVE THE DIAGNOSTICS CHECKED, BUT THE MECHANIC SAID NO CODE IS SHOWING UP. *TR

Vehicle Speed Control
Filed Sep 9, 201366,000 milesMI

THIS IS THE SECOND INCIDENT WHERE I'VE BEEN DRIVING AND THE CAR STARTED TO LOSE POWER. THE WRENCH LIGHT CAME ON AND THE CAR STARTED STUTTERING. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF AND RESTART. IT STARTED A LITTLE ROUGH SO I TURNED OFF THE AIR, AND IT DROVE FINE. I'M SEEING A LOT OF COMMENTS FROM OTHERS THAT THEY ARE HAVING THE SAME PROBLEM AND IT ENDS UP BEING THE THROTTLE. I'M NOW DECIDING MY NEXT STEP. *TR

Engine and Engine Cooling
Filed Sep 9, 201364,000 milesMI

CAR LOST POWER TOOL LIGHT CAME ON. TURNED CAR OFF AND BACK ON STARTED HARD BUT WAS ABLE TO DRIVE 10 MORE MILES AND IT DID THE SAME THING. VERY DANGEROUS ON EXPRESSWAY LOOSING POWER. *TR

Vehicle Speed Control
Filed Sep 9, 201390,000 milesFL

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE WRENCH WARNING INDICATOR. THE VEHICLE WAS RESTARTED AND BEGAN TO ACCELERATE AT A LOW SPEED. THE CONTACT PERFORMED THE REPAIR HIMSELF WHICH INCLUDED THE REPLACEMENT OF THE THROTTLE BODY. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.

Fuel/Propulsion System
Filed Sep 9, 201363,500 milesIN

WEDNESDAY, TWO DAYS BEFORE THE INCIDENT I HAD TAKEN MY VEHICLE TO FORD FOR THE $423.74 RECOMMENDED 60,000 MILES SERVICE. THE CAR HAD NEVER STALLED BEFORE THIS SCHEDULED SERVICE. FRIDAY I WAS TRAVELING ON A THREE LANE INTERSTATE IN TRAFFIC AND PASSING A VEHICLE IN THE LEFT HAND LANE WHEN I REALIZED THAT I HAD COMPLETELY LOST POWER. EVERYTHING WAS WORKING, STEERING, AIR, RADIO, ETC. BUT THERE WAS NO POWER WHEN PRESSING THE GAS PEDAL. I WAS PLACED IN A DANGEROUS SITUATION AS I MADE MY WAY WITHOUT POWER TO THE RIGHT HAND LANE AND THE SIDE OF THE ROAD COASTING SLOWLY. AS I SLOWED I ONCE TRIED MOVING THE CAR FROM DRIVE TO LOW BUT STILL NO POWER. WHEN MY CAR HAD ALMOST STOPPED I COULD FEEL A BUMPY LOW POWER AS I PRESSED THE GAS. THE CAR STOPPED AND I TURNED OFF THE ENGINE. I IMMEDIATELY TRIED TO START THE CAR AGAIN BUT NOTHING HAPPENED. IT WAS LIKE THE STARTER WAS BAD, BUT AFTER 5 MINUTES THE CAR STARTED AND BEHAVED NORMALLY. I IMMEDIATELY TOOK THE CAR BACK TO THE FORD DEALER AND WAS TOLD IT WAS THE THROTTLE BODY AND THAT THERE IS A PROBLEM WITH IT BUT NOT A RECALL. IT COSTS OVER $500 TO FIX. I WAS LUCKY NOT TO HAVE BEEN INVOLVED IN AN ACCIDENT BECAUSE OF THIS PROBLEM. THERE NEEDS TO BE A RECALL. THIS IS UNACCEPTABLE. *TR

Engine
Filed Sep 9, 201348,000 milesCA

IT FIRST HAPPENED ON TUESDAY SEPTEMBER 3, 2013 WHILE DRIVING ON A MAIN ROAD RETURNING TO MY HOME. THE SPEED WAS 50 MILES PER HOUR AND ALL OF A SUDDEN A WRENCH TOOL LIGHT SHINES AND MY CAR JUST SLOWS DOWN TO 5 MILES AND THEN STOPS. LUCKILY IT WAS LATE AT NIGHT AND I WAS IN THE RIGHT HAND LANE AND COULD TURN INTO A DRIVEWAY OF A CAR WASH. IT WAS A SCARY THING AND I WAS ALL ALONE. I TURNED OFF THE CAR AND SAT FOR A MINUTE AND THEN TURNED IT BACK ON. I WAS ABLE TO GO 1 MILE TO MY HOME AND PARK THE CAR. I THOUGHT IT MIGHT BE A FLUKE. I DIDN'T DRIVE IT AGAIN UNTIL THURSDAY WHEN IT OCCURRED ON THE SAME STREET CLOSE TO THE SAME PLACE. I WAS ALMOST REAR-ENDED BY A CAR BEHIND ME. ON SATURDAY, I WAS TRAVELING THE TOLL ROAD AND GOING 65 MILES PER HOUR TRYING TO GET TO A BIBLE STUDY WHEN IT JUST SLOWED AND QUIT. I HAD NUMEROUS CARS ROARING AROUND ME. I STOPPED THE ENGINE AND STARTED IT AGAIN. IT DID IT 3 MORE TIMES BEFORE I GOT TO MY LOCATION. AFTER MY MEETING I WENT DIRECTLY TO MY FORD DEALER. I HAD TO RENT A CAR FROM THE AIRPORT BECAUSE THEIR SERVICE WAS CLOSING AND THEY COULDN'T START ON IT UNTIL MONDAY (TODAY) SEPTEMBER 9TH. I FOUND OUT IT WAS THE THROTTLE BODY AND THAT IT WASN'T COVERED UNDER MY POWER TRAIN WARRANTY. WITH MY SENIOR DISCOUNT IT IS COSTING ME $595.84. I HAVE ONLY HAD THIS CARD FOR 16 MONTHS. IT HAD 39K MILES ON IT WHEN I BOUGHT IT. NOW I SEE THIS THING HAS HAPPENED TO MANY MORE CARS. WHEN IS IT GOING TO STOP? FORD MUST DO SOMETHING ABOUT THIS. *TR

Engine
Filed Sep 9, 201363,183 milesKY

WRENCH LIGHT CAME ON THE CAR SLOWED DOWN SHAKE BAD AND NO THROTTLE RESPONSE AT ALL, HAD IT TOWED IN FOR SERVICE AND WAS TOLD IT WAS A THROTTLE BODY ASSEMBLY FAILURE, NOT COVERED UNDER POWER TRAIN WARRANTY. *TR

Fuel/Propulsion System
Filed Sep 8, 201351,000 milesIN

WE FIRST NOTICED A SLIGHT HESITATION AT HIGHWAY SPEEDS. SINCE THEN THE CAR HAS COMPLETELY STALLED AT SLOWER SPEEDS, AND IS DIFFICULT TO KEEP RUNNING.

Fuel/Propulsion System
Filed Sep 7, 201382,000 milesCA

WHILE DRIVING ON THE FREEWAY, I EXPERIENCED A COMPLETE LOSS OF ENGINE POWER. THE IGNITION AND ELECTRICAL POWER REMAINED ON, BUT THE THROTTLE BECAME COMPLETELY UNRESPONSIVE. I PULLED OVER TO THE SHOULDER, THE CHECK ENGINE LIGHT CAME ON, AND I TURNED THE IGNITION COMPLETELY OFF. I TURNED IT ON A MINUTE LATER, THE CAR STARTED UP, NO CHECK ENGINE LIGHT. THROTTLE RESPONSE WAS BACK TO NORMAL. I DROVE TO MY NEAREST FORD DEALER WHERE I WAS TOLD IT'S A COMMON PROBLEM WITH A FAILED THROTTLE BODY. THIS COULD HAVE CAUSED A HUGE ACCIDENT, BUT THERE WAS NO TRAFFIC ON THE FREEWAY AT THE TIME.

Vehicle Speed Control
Filed Sep 7, 201327,500 milesLA

I WAS TRAVELLING ON AN INTERSTATE DOING 70 MILES AN HOUR WHEN MY CAR MADE A BANG AND I LOST ALL THROTTLE RESPONSE. THE CAR WAS RUNNING, SEEMED TO GO INTO NEUTRAL BUT PRESSING THE GAS PEDAL DID NOTHING. I WAS ABLE TO COST OVER 4 LANES DODGING TRAFFIC TO GET TO A SPOT WHERE I COULD COME TO STOP. AFTER TURNING OFF THE ENGINE AND RESTARTING EVERYTHING WENT BACK TO NORMAL. NOW JUST OVER A WEEK LATER IT HAPPENED 3 MORE TIMES IN 1 DAY. DOING RESEARCH IT SEEMS THIS IS A COMMON COMPLAINT FROM FUSION AND ESCAPE OWNERS. IT ALSO SEEMS THERE MAY BE AN INVESTIGATION UNDER WAY AS TO WHETHER THIS SHOULD BE A RECALL ISSUE. NOW IF FORD WAS TO FIX THIS IT WOULD BE 1 THING, BUT AFTER ALMOST KILLING ME ON THE INTERSTATE I NOW HAVE TO FORK OVER $400 TO THE DEALERSHIP BECAUSE EVEN THOUGH MY CAR IS SEVERAL THOUSAND MILES SHORT OF THE 30K MILE WARRANTY, THE 3 YEAR STIPULATION ON MY WARRANTY ENDED LESS THAN 3 MONTHS AGO.

Fuel System, Gasoline
Filed Sep 7, 201377,500 milesWI

CAR SUDDENLY WITHOUT ANY WARNING LOSES ALL POWER. FAULTY ELECTRONIC THROTTLE CONTROL.

Power Train
Filed Sep 6, 201370,000 milesIA

WHILE ACCELERATING HEARD A CLUNK AND LOST ALL POWER TO THE TRANSMISSION AND THROTTLE. THROTTLE LIGHT CAME ON, CAR RAN ROUGH. HAD TO COAST TO THE SIDE OF THE ROAD. TURNED CAR OFF AND BACK ON. CAR RAN FINE, LIGHT WENT OFF AND I CONTINUED HOME. NOW IT HAPPENED AGAIN LAST WEEK WHILE GOING 65 ON THE INTERSTATE. SAME SCENARIO. IT HAPPENED AGAIN YESTERDAY AND TWICE THIS MORNING. CRUISE WAS SET THE LAST 3 TIMES, GOING 68 ON THE INTERSTATE. LAST TIME IN ADDITION TO THE THROTTLE WARNING LIGHT THE CHECK ENGINE LIGHT CAME ON AND STAYED ON EVEN AFTER RESTARTING. THIS COULD HAVE BEEN BAD ON THE INTERSTATE, BUT THERE WASN'T MUCH TRAFFIC. IT IS NOW AT THE SHOP WAITING ON THE VERDICT.

Unknown or Other
Filed Sep 6, 201357,000 milesMO

DRIVING DOWN THE ROAD, 65 MPH AND MY CAR JUST LOSES POWER. CALLED FORD AND TOLD THEM WHAT HAPPENED, TOOK IT IN AND THEY SAID THE THROTTLE BODY, IT'S BEEN 3 WEEKS AND STILL NO PART, THIS SEEMS TO BE A COMMON PROBLEM AND THE PART IS ON BACK ORDER.

Vehicle Speed Control
Filed Sep 6, 2013115,000 milesGA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 121,000. THE VIN WAS NOT AVAILABLE.

Engine
Filed Sep 6, 201354,000 milesIN

UPON ACCELERATING FROM STOP AT CITY INTERSECTION TO 30 MPH, CAR SUDDENLY LOST ALL ACCELERATION. COASTED INTO NEARBY LOT. "WRENCH" LIGHT ON. TURNED CAR OFF. LUCKILY, NO CAR HAD BEEN APPROACHING FROM REAR, AND THIS WAS BEFORE ENTERING RAMP TO BUSY 60 MPH HIGHWAY. CAR RAN, AS IF NORMAL AFTER RE-STARTING, WRENCH LIGHT OUT. DROVE 15 MILES TO DEALER SERVICE SHOP. SHOP PERFORMED FORD'S THROTTLE BODY TEST PROCEDURE AND VERIFIED THROTTLE BODY HAD FAILED. SHOP REPLACED ELECTRONIC THROTTLE BODY ASSEMBLY; CAR AT 54,000 MILES. FROM RESEARCHING, SEE THAT THIS A PREVALENT ISSUE WITH INCREASING RATE OF OCCURRENCE (A TOP 5 CAR COMPLAINT OVER PAST 90 DAYS). GIVEN THE APPARENT INCIDENT RATE, INTERMITTENT NATURE, AND ODDS OF OCCURRING WITH SUDDEN SURPRISE IN TRAFFIC MOVING AT SPEED, CLEARLY PRESENTS A HAZARDOUS CONDITION AND COMPROMISES SAFETY IN OTHERWISE NORMAL DRIVING CIRCUMSTANCES. EVIDENTLY PROBLEM OCCURS WITHIN PREDICTABLE RANGE ON ODOMETER, WHICH PROBABLY INDICATES SOME MANUFACTURING DEFECT LEADING TO PREMATURE FAILURE. ALONG WITH THE RESULTING SAFETY RISK EXPOSURE, THIS DOES NOT REASONABLY MEET AUTOMOTIVE CONSUMER EXPECTATIONS FOR THE EQUIPMENT AND TECHNOLOGY. AS MORE VEHICLES GO THROUGH THIS MILEAGE RANGE, MAY BECOME EPIDEMIC WITH INCREASING ODDS FOR BAD OUTCOMES. WANTED TO ADD MY EVENT TO THE LIST; MAYBE CAN SAVE SOMEONE ELSE POTENTIAL SERIOUS ACCIDENT AND INJURY. TO THIS POINT, THE CAR SEEMS GOOD OTHERWISE, BUT THIS ITEM NEEDS TO BE TAKEN SERIOUSLY AND BY ALL RIGHTS GET REMEDIED IN A

Engine
Filed Sep 5, 201328,000 milesNJ

THE VEHICLE WAS COMING TO A STOP AND THE ENGINE LOST POWER AND STALLED. THIS HAS OCCURRED TWO TIME IN THE PAST 4 WEEKS. THE VEHICLE HAD BEEN DRIVEN AT LEAST A FEW MILES BEFORE THIS OCCURRED BOTH TIMES. PUT THE VEHICLE IN PARK AND IT STARTED IMMEDIATELY AND I WAS ABLE TO DRIVE AWAY. THE VEHICLE APPEARS TO NOT BE IDLING TO SLOW. *JB

Vehicle Speed Control
Filed Sep 5, 201368,000 milesMN

WHILE DRIVING THIS MORNING MY CAR SEEMED TO "SURGE". ALMOST FELT LIKE IT WAS GOING TO STALL A FEW TIMES AT STOP LIGHTS AND SUCH. THEN WHILE GOING 45-50 MPH MY CAR WOULDN'T RESPOND WHEN I PUSHED THE ACCELERATOR. WHEN I PULLED TO THE SIDE OF THE ROAD, THE CAR STARTED SHAKING. THERE WAS A WRENCH LIGHT IN MY DASH THAT CAME ON. WHEN I TURNED OFF THE CAR I RESTARTED IT AND IT RAN WITH THE SURGING PROBLEM UNTIL I REACHED MY DESTINATION. NO WRENCH LIGHT WHEN I RESTARTED THE CAR. *JB

Fuel System, Gasoline
Filed Sep 5, 201367,000 milesPA

ON AUGUST 18,2013 I WAS DRIVING ABOUT 50 MPH WHEN CAR WENT LIMP( DID NOT STALL), IDLE WAS VERY ROUGH. AFTER TRYING FOR ABOUT 10 MINUTES TO FIGURE OUT WHAT WAS WRONG, WE TURNED OFF ENGINE AND RESTARTED CAR. THE CAR WAS FINE FOR THE NEXT WEEK. THEN ON AUGUST 25, 2013 THE SAME THING HAPPENED AGAIN. AGAIN, REPEATED TURNING ENGINE OFF AND RESTARTED. ON AUGUST 26, 2013, I WAS WAIT IN A DRIVE THROUGH AND THE CAR STALLED. I HAD TO KEEP THE CAR RUNNING BY TWO FOOTING IT ( ONE FOOT ON GAS ALL THE TIME AND ONE ON BREAK AS TO NOT HIT THE CAR IN FRONT OF ME). I THEN CALLED MY MECHANIC AND WE REPLACED THE BATTERY SINCE IT READ WEAK, AND NO CODES COME UP WHEN PUT ON COMPUTER. THAT DID NOT FIX THE PROBLEM. AFTER HE DID RESEARCH ON THE PROBLEM, HE REPLACED THE THROTTLE BODY. THIS SHOULD BE A RECALL PART. IT IS GOING TO CAUSE A DEATH ONE OF THESE TIMES WHEN THE CAR GOES LIMP TRAVELING ON HIGHWAYS AND SUCH. *JB

Vehicle Speed Control
Filed Sep 5, 201383,000 milesCA

ELECTRONIC THROTTLE BODY MALFUNCTIONED ON OUR 2010 FORD FUSION WHILE ON THE FREEWAY AT ABOUT 70 MPH. WITHOUT WARNING, THERE WAS NO RESPONSE FROM THE ACCELERATOR AND I WAS FORCED TO COAST OVER TO THE SHOULDER WITHOUT THE ABILITY TO CONTROL ACCELERATION. THANKFULLY THE FREEWAY WAS NOT TOO BUSY AND GETTING TO THE SHOULDER WITHOUT POWER WAS POSSIBLE. I AM PAYING FOR THE COST OF REPAIR. AFTER READING SEVERAL ARTICLES ABOUT THE NHTSA LOOKING INTO THE SITUATION, I BELIEVE THIS MALFUNCTION (WHICH IS COMMON) POSES A MAJOR SAFETY ISSUE AND WARRANTS A RECALL. LOSING ACCELERATION ABILITY WITHOUT WARNING AT THE WRONG TIME COULD PROVE FATAL FOR THE DRIVER AND OTHER DRIVERS NEARBY. *JB

Vehicle Speed Control
Filed Sep 5, 201339,000 milesDE

SHORTLY AFTER I PURCHASED MY 2010 FORD FUSION BACK IN FEBRUARY OF THIS YEAR I NOTICED WHEN I STARTED MY VEHICLE AND HIT THE 20-25 MPH MY CAR HESITATES TO GO INTO GEAR AND WHEN IT DOES IT JERKS. I TOOK IT INTO MY DEALERSHIP AND AT FIRST I WAS TOLD THEY FOUND TRANS CODES THEN I WAS TOLD THAT WAS A MISCOMMUNICATION. I WAS TOLD IT DID THIS BECAUSE THE CAR WAS COLD. I HAVE NEVER OWNED A VEHICLE THAT DID THIS WHEN IT WAS COLD. UPON RESEARCHING KNOWN ISSUES WITH THIS VEHICLE I CAME ACROSS THE THROTTLE BODY ISSUE AND AM WONDERING NOW IF THAT IS MY ISSUE WITHOUT THE STALLING ISSUE. WILL CONTINUE TO GO BACK AND FORTH WITH THE DEALERSHIP AND FORD MOTOR COMPANY UNTIL MY ISSUE IS TAKEN CARE OF. *JB

Engine
Filed Sep 5, 201370,000 milesKS

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED AS THE WRENCH WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 71,000.

Vehicle Speed Control
Filed Sep 5, 201332,000 milesPA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 32,727. UPDATED 09/25/13*LJ UPDATED 09/27/2013 *JS

Fuel System, Gasoline
Filed Sep 5, 201339,000 milesMD

CAR ENGINE SHUT OFF AT 40 MPH , STEP ON GAS NOTHING HAPPENS. CAR JERKS AND SPUTTERS. MUST PULL TO SIDE OF ROAD AND SHUT OFF ENGINE. WAIT 2 MINUTES AND TRY TO RESTART. RETURNED TO DEALER WITHOUT SUCCESS 3 TIMES. CAR HAS SHUT OFF 6 TIMES SINCE AT DIFFERENT SPEEDS AND HEAVY TRAFFIC. A REAL SAFETY HAZARD! *JB

Engine
Filed Sep 5, 201370,500 milesIL

DRIVING ALONG AND VEHICLE LOST POWER. PULLED OVER AND TURNED OF VEHICLE. WAITED 1 MINUTE AND STARTED VEHICLE UP AND WAS ABLE TO DRIVE AGAIN. THIS HAS OCCURRED AT LEAST 15 TIMES SINCE THE FIRST TIME AND MOST OF THEM OCCURRED WHILE I WAS DRIVING ON THE INTERSTATE. ALWAYS HAD TO PULL TO THE SIDE AND SHUT THE VEHICLE OFF, WAIT A MINUTE AND START THE VEHICLE BACK UP AND CAN CONTINUE ON. NO PATTERN EXCEPT OUTSIDE TEMPERATURE WAS ABOVE 80 DEGREES. *JB

Engine
Filed Sep 4, 201354,000 milesTX

WHILE ON THE FREEWAY DOING APPROXIMATELY 65-75 MPH, MY VEHICLE LOST POWER, THE WRENCH LIGHT CAME ON THE DASH, AND THE VEHICLE BEGAN TO STALL. I PULLED OVER TO THE SIDE OF THE FREEWAY, TURNED THE CAR OFF, AND RESTARTED. IT WAS FINE AFTER RESTARTING. A COUPLE DAYS LATER THE INCIDENT OCCURRED AGAIN. WITHIN 4 DAYS, MY VEHICLE BEGAN TO HAVE 4 EPISODES ON MY 11 MILE COMMUTE. THESE ISSUES DURING RUSH HOUR TRAFFIC PROMPTED ME TO BRING IT IN TO THE DEALERSHIP ASAP AS I DID NOT FEEL SAFE DRIVING IT ANY LONGER. MY VEHICLE IS CURRENTLY AT THE DEALERSHIP AWAITING DIAGNOSIS AND REPAIR. AFTER A GOOGLE SEARCH, I AM FAIRLY CERTAIN THAT THE DIAGNOSIS WILL INVOLVE THE THROTTLE BODY.*JB

Vehicle Speed Control
Filed Sep 4, 201355,000 milesGA

AS I WAS DRIVING DOWN THE ROAD, MY VEHICLE "STALLED" ('LIMP" HOME MODE) FOR NO REASON, THE TRANSMISSION/THROTTLE CONTROL INDICATOR LIGHT APPEARED ON THE INSTRUMENT PANEL. I SAFELY PULLED THE CAR OVER, AS I SLOWED DOWN THE VEHICLE BEGAN TO "JERK". THE ONLY WAY I WAS ABLE TO STOP THIS WAS BY PUTTING THE CAR IN PARK AND SHUTTING OFF THE ENGINE. THIS HAPPENED AFTER I HAD BEEN ON THE ROAD FOR ABOUT 15-20 MIN. I PULLED BACK ON TO THE ROAD AND A VERY SHORT TIME LATER IT HAPPENED AGAIN. I PULLED OVER, SHUT THE CAR OFF AND STARTED IT BACK UP AND AGAIN IT WAS "FINE" (OPERATIONAL). I THEN MADE IT THE REST OF THE WAY HOME. THIS HAPPENED LATE ON A SATURDAY EVENING OF LABOR DAY WEEKEND. I TOOK THE CAR TO THE DEALERSHIP ON TUESDAY AND ON MY WAY THERE IT WENT INTO "LIMP HOME MODE" 4 TIMES IN A 7 MILE COMMUTE. FORD DID A DIAGNOSTIC TEST AND INFORMED ME THAT IT WOULD NEED A NEW THROTTLE BODY. I AM WAITING TO HEAR FROM FORD IF THEY ARE GOING TO COVER THE EXPENSE AS THIS IS A KNOWN ISSUE. THE FORD DEALERSHIP TOLD ME IT WOULD BE $460.00 +TAX TO PERFORM THE REPAIR. *JB

Power Train
Filed Sep 4, 201350,800 milesMI

DRIVING ON HIGHWAY, TRAVELING AT APPX 65-70 MILES PER HOUR - CAR STARTED RATTLING AND THEN SLOWED DOWN CONSIDERABLY - CAR DID NOT STALL, BUT PRESSING ON THE GAS PEDAL AND THE CAR DID NOT ACCELERATE. WAS ABLE TO SAFELY PULL OVER, TURNED THE CAR OFF, TRIED TO DRIVE, BUT THE CAR WOULDN'T DRIVE - ENGINE WORKED FINE, BUT CAR WOULD NOT MOVE FORWARD OR BACKWARD. YELLOW WRENCH LIGHT CAME ON. HAD CAR TOWED TO DEALERSHIP. WAS TOLD IT NEEDS A NEW THROTTLE BODY ASSEMBLY. *JB

Vehicle Speed Control
Filed Sep 4, 201360,000 milesGA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 60,000.

Vehicle Speed Control
Filed Sep 4, 201343,000 milesTN

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT SHE ATTEMPTED TO ACCELERATE FROM A STOP AND THE VEHICLE MOVED ONLY A FEW FEET INTO AN INTERSECTION BEFORE FAILING TO ACCELERATE ANY FURTHER. THE VEHICLE WAS SHUT OFF AND RESTARTED, AND THE VEHICLE OPERATED AS DESIGNED. THREE WEEKS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ELECTRONIC THROTTLE BODY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 43,000.

Power Train
Filed Sep 4, 201340,000 milesWI

VEHICLE LOST POWER AND WOULD NOT RESPOND TO ACCELERATOR, JUST PRIOR TO ENTERING FREEWAY ON RAMP. WRENCH ICON APPEARED ON CONSOLE. FORTUNATELY, NO ONE WAS FOLLOWING, SO WAS ABLE TO PULL OVER TO SIDE OF ROAD SAFELY. CAR BEGAN TO SHAKE. TURNED OFF CAR - WAS ABLE TO RESTART AND GET HOME SAFELY. REVIEWED SYMPTOMS ON LINE - CONSISTENT WITH THROTTLE BODY ISSUE, WHICH APPEARS TO BE A FREQUENTLY REPORTED PROBLEM WITH THE FUSION. TOOK THE CAR TO THE DEALER NEXT DAY - CONFIRMED IT WAS DEFECTIVE THROTTLE BODY. SERVICE MANAGER INDICATED THIS IS A COMMON ISSUE WITH THE FUSION, AND THEY SEE ONE OR TWO A MONTH AT JUST THIS DEALER. PART HAD BEEN BACK ORDERED FOR SOME TIME, BUT LUCKILY HAD JUST COME IN, SO VEHICLE WAS REPAIRED SAME DAY (OUT OF WARRANTY, OF COURSE - 3 YEAR OLD CAR WITH 40000 MI). SEEMS LIKE THIS IS A KNOWN PROBLEM WITH POTENTIAL SAFETY IMPLICATIONS THAT FORD IS WELL AWARE OF - WHY ISN'T THIS THE SUBJECT OF A RECALL AND REPLACEMENT BEFORE THIS HAPPENS TO SOMEONE AT 70 MPH? *JB

Vehicle Speed Control
Filed Sep 4, 201381,000 milesNY

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ELECTRONIC THROTTLE BODY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 81,000. THE CONSUMER STATED THE VEHICLE STALLED MULTIPLE TIMES, BEFORE IT STOPPED COMPLETELY. UPDATED 10/22/13

Vehicle Speed Control
Filed Sep 4, 201333,400 milesMO

JUST FOUR MONTHS AFTER PURCHASING MY SO CALLED "CERTIFIED PRE-OWNED 172 POINT PASS INSPECTED 2010 FORD FUSION" THE CAR STARTS ACTING UP WHILE DRIVING DOWN A MAIN STREET IN THE MIDDLE OF TOWN, THE CAR LOST ALL ACCELERATION RIGHT AFTER I STARTED TAKING OFF FROM A STOP LIGHT. THE WRENCH LIGHT THEN CAME ON AND THE CAR STARTED TO STALL OUT AS THIS WAS GOING ON I'M ALSO TRYING TO TURN LEFT, WHICH WAS A LITTLE SCARY BECAUSE I BASICALLY CUT SOMEONE OFF WHILE TURNING BECAUSE, I HAD NO ACCELERATION WHATSOEVER TO AVOID THEM. THIS IS A SERIOUS PROBLEM AND I'M NOT THE ONLY ONE WHOSE HAD TO GO THROUGH IT FROM ALL THE SAME COMPLAINTS I SEE ON THE INTERNET. THIS MALFUNCTIONING THROTTLE BODY NEEDS TO BE RECALLED BEFORE SOMEONE GETS SERIOUSLY HURT! *JB

Engine
Filed Sep 4, 201328,000 milesKS

ENGINE DROPPED TO 900 RPM. COASTED TO STOP. VEHICLE WOULD NOT RESPOND TO ACCELERATION. TURNED ENGINE OFF AND RESTARTED MADE IT TO TOWN. DIAGNOSED BY DEALERSHIP AS THROTTLE BODY. PARTS NOT AVAILABLE TILL OCTOBER. THEY HAVE CAR WE HAVE RENTAL BECAUSE WE HAD EXTENDED WARRANTY. IF WE DIDN'T HAVE THAT WE WOULD BE IN TROUBLE. *JB

Engine
Filed Sep 4, 201362,000 milesKY

CAR LOSES POWER AT HIGHWAY SPEED, RPMS DROP TO IDLE, ENGINE IDLES ROUGH AS IF IT IS NOT GETTING SUFFICIENT AIR OR FUEL, AFTER TURNING ENGINE OFF AND RESTARTING, ENGINE OPERATION RETURNS TO NORMAL. INCIDENT HAS RECURRED ONCE. *JB

Fuel System, Gasoline
Filed Sep 4, 201332,300 milesWI

THE CAR HAS DIED UNEXPECTEDLY. THE WRENCH AND ENGINE LIGHT WILL GO ON, IT DID IT ONCE ON JULY 27, AUG. 24 AND 25 AND ON SEPT 4, IT DIED TWICE ON THE FREEWAY IN RUSH HOUR TRAFFIC. THE FORD SERVICE DEPT. DIAGNOSED IT AS A "FALTERING THROTTLE BOX". THERE IS A WAIT OF A MONTH FOR THESE. *JB

Fuel System, Gasoline
Filed Sep 4, 201324,720 milesMI

AS I WAS DRIVING ON THE INTERSTATE, MY CAR BEGAN TO LOSE POWER AND I COULD NOT ACCELERATE. FORTUNATELY, I WAS IN THE FAR RIGHT LANE AND WAS ABLE TO PULL OFF THE HIGHWAY SAFELY. HAD I BEEN IN THE CENTER OR FAR LEFT LANE, MY SAFETY AND THAT OF MY PASSENGER COULD HAVE BEEN SERIOUSLY JEOPARDIZED. AAA TOWED ME TO A FORD DEALER AND IT WAS NECESSARY TO REPLACE THE THROTTLE BODY. I HAVE SINCE LEARNED THAT THIS IS A COMMON PROBLEM WITH THIS MODEL AND BELIEVE A RECALL SHOULD BE IN ORDER. *JB

Vehicle Speed Control
Filed Sep 4, 201355,000 milesIN

I WAS DRIVING ON THE HIGHWAY, AND ALL OF A SUDDEN, MY CAR SLOW DOWN QUICKLY AND A LIGHT CAME ON THAT LOOKED LIKE A WRENCH. I HAD TO PULL OVER QUICKLY AND TRY TO RESTART THE CAR, IT RESTARTED AND I WAS ON MY WAY. THIS HAPPENED SEVERAL OTHER TIMES AND EVENTUALLY, THE VEHICLE WOULD START, BUT WOULDN'T MOVE. TOOK THE VEHICLE TO THE DEALERSHIP, TO BE TOLD I NEEDED A NEW THROTTLE BODY ON A VEHICLE THAT WAS TWO YEARS OLD. THE WARRANTY WAS UP DUE TO THE MILEAGE AND THE COST WAS AROUND $600. THIS APPEARS TO BE A KNOWN ISSUE, BUT FORD IS NOT STEPPING UP TO THE PLATE AND COVERING THE COST OF THE REPAIR.

Fuel System, Gasoline
Filed Sep 4, 201366,650 milesFL

THIS HAS HAPPENED ON MULTIPLE OCCASIONS. WHILE DRIVING DOWN THE ROAD GOING APPROX 45 MPH. SUDDENLY THE VEHICLE WOULD LOSE THROTTLE RESPONSE AND/OR STALL ALL TOGETHER. ON AT LEAST TWO OCCASIONS I HAVE ALMOST BEEN REAR-ENDED ONCE ALMOST BY A SEMI-TRUCK. I HAVE DONE MY RESEARCH ON THE SYMPTOMS CONCERNING MY VEHICLE, AND HAVE FOUND OUT THAT THIS IS DUE TO A FAILING THROTTLE BODY. I HAVE ALSO FOUND OUT THAT THIS HAS HAPPENED ON QUITE A LOT OF FORD FUSIONS BUILT AT LEAST BETWEEN 2006 AND 2011. I AM QUITE SURPRISED THAT FORD HAS NOT ISSUED A RECALL ON THESE VEHICLES' PARTS, THIS IS DEFINITELY A SAFETY ISSUE. *JB

Engine
Filed Sep 4, 201350,500 milesCA

VEHICLE STALLED IN MOTION. IT HAPPENED SEVERAL TIMES, WITHOUT ANY WARNING OR ANY SIGN OF MALFUNCTION.

Power Train
Filed Sep 3, 2013WV

FUEL INLET ERROR ON DASH..TRANSMISSION SHIFTS HARD WHEN PULLING OUT. *JB

Engine
Filed Sep 3, 201352,365 milesNY

DRIVING ON A BUSY INTERSTATE HIGHWAY WHEN SUDDENLY MY CAR LOOSES POWER AND GOES INTO LIMP MODE. ABSOLUTELY NO THROTTLE RESPONSE. WRENCH LIGHT INDICATOR CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD AND MY CAR SHUTTERED A BIT AS I SLOWED DOWN. TURNED THE CAR OFF AND WAITED A MINUTE BEFORE RESTARTING. RESTARTED SLUGGISHLY. BEGAN DRIVING AGAIN AND NO MORE THAN 5 MINUTES LATER, THE SAME THING HAPPENED. THIS TIME THE CHECK ENGINE LIGHT CAME ON. ONCE AGAIN, TURNED CAR OFF, RESTARTED AND BEGAN DRIVING AGAIN. MADE IT INTO A LOCAL BRAKE/MUFFLER SHOP WHERE THEY WERE KIND ENOUGH TO DIAGNOSE THE PROBLEM FOR ME. ERROR CODE P2112 CAME OVER WITH A DESCRIPTION ABOUT THE THROTTLE BODY ACTUATOR BEING STUCK CLOSED. THEY INFORMED ME THEY'VE SEEN THIS PROBLEM MANY TIMES AND IT SEEMS TO BE A COMMON ISSUE. IT MADE SENSE TO ME BECAUSE, LEADING UP TO THIS EVENT, I HAD BEEN EXPERIENCING A LAGGING THROTTLE. IT HAS HAPPENED TO ME TWICE MORE SINCE THIS INITIAL OCCURRENCE. *JB

Engine
Filed Sep 3, 201345,051 milesGA

AT HIGHWAY SPEED, THERE WAS A CONTROLLED LOSS OF POWER TO THE ENGINE. UPON SHUTTING DOWN AND RESTARTING, THE PROBLEM CLEARED BUT RECURRED. THE VEHICLE WAS SERVICED AND THE ELECTRONIC THROTTLE BODY WAS REPLACED. *JB

Engine
Filed Sep 3, 201352,000 milesKY

IN THE PAST WEEK, MY VEHICLE HAS "STALLED," FOR LACK OF A BETTER WORD, AT MODERATE TO HIGH SPEEDS ON THREE SEPARATE OCCASIONS. THE THIRD TIME THIS OCCURRED, I WAS DRIVING UPHILL DURING RUSH HOUR ON "THE CUT IN THE HILL," A STRETCH OF HIGHWAY IN NORTHERN KENTUCKY NEAR CINCINNATI KNOWN FOR ITS DISPROPORTIONATELY HIGH NUMBER OF AUTO ACCIDENTS. IT'S A VERY DANGEROUS PLACE FOR A VEHICLE TO SIMPLY STOP AT THE BUSIEST TIME OF DAY. BECAUSE IT WAS GOING UPHILL, THE VEHICLE DID NOT COAST TO A SAFER LOCATION (OR EVEN COAST AT ALL) AS IT HAD DONE DURING PREVIOUS EPISODES AND I WAS UNABLE TO PULL OVER TO THE SHOULDER. I WAS STUCK, BROKEN DOWN, IN THE MIDDLE LEFT LANE. I HAVE BROUGHT MY CAR INTO THE DEALERSHIP FOR THIS EXACT ISSUE TWICE IN THE PAST WHILE IT WAS COVERED UNDER THE BUMPER-TO-BUMPER WARRANTY. THEY CLAIMED THEY COULD NOT REPLICATE THE PROBLEM OR FIND A CODE SO IT WAS PROBABLY JUST A FLUKE AND NOT TO WORRY ABOUT IT. THIS TIME, WHEN I BROUGHT MY CAR IN LAST FRIDAY 8/30/13, THEY KNEW EXACTLY WHAT WAS WRONG WITH IT AND HAD THE PART TO REPLACE IT (WHICH WAS AMAZING SINCE IT'S ON A NATIONAL BACK ORDER BECAUSE THIS PROBLEM IS APPARENTLY HAPPENING TO EVERYONE). MY 12 MONTH/12,000 MILE CERTIFIED BUMPER-TO-BUMPER WARRANTY EXPIRED 1,200 MILES AGO, SHORTLY AFTER THE LAST TIME I BROUGHT IT IN FOR SERVICE. IT TOOK LESS THAN AN HOUR FOR THEM TO CALL ME WITH A DIAGNOSIS. IT WAS A FAULTY THROTTLE BODY, JUST LIKE I HAD TOLD THEM, AND IT COST ME ALMOST $600 OUT-OF-POCKET TO REPLACE IT. NONE OF IT

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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