Page 74 of 103 · complaints 3,651–3,700 of 5,131

2010 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Fuel/Propulsion System
Filed Sep 18, 201384,000 milesFL

DRIVING ALL OF A SUDDEN CAR LOOSES POWER IN THE MIDDLE OF THE ROAD COULD OF CAUSED AN ACCIDENT IF AT THAT MOMENT THERE WERE OTHER CARS CLOSE BY WOULD NOT START UP RIGHT WAS AFRAID CALLED AAA FOR TOE BACK TO MY HOUSE THIS IS NOT WRIGHT IM GOING TO HAVE TO FIX IT BUT FORD SHOULD REIMBURST ME & NOW IM AFRAID TO DRIVE THIS CAR

Engine
Filed Sep 18, 201345,600 milesVA

I WAS ON I 81 SOUTH NEAR STAUNTON VA, PASSING A LINE OF TRUCKS WITH A LINE OF CARS BEHIND ME WHEN THE ENGINE LOST ALL POWER. I WAS DOWN TO 10 MPH BEFORE I COULD GET TO THE SHOULDER AND PULL OFF THE ROAD, ALL THE TIME BRACING FOR AN 80 MPH IMPACT. THE ENGINE WAS STILL RUNNING AT IDLE, BUT WOULD NOT RESPOND TO THE THROTTLE AND THE WRENCH ICON DASH LIGHT WAS ON. I CUT OFF AND RESTARTED THE ENGINE, THE LIGHT WENT OUT AND IT RAN LIKE NOTHING HAD HAPPENED. I TOOK IT TO THE DEALER I BOUGHT IT FROM THE NEXT DAY, THEY CONFIRMED IT WAS THE THROTTLE BODY AND SAID IT WASN'T COVERED BY THE POWER TRAIN WARRANTY. THIS IS FRAUDULENT BECAUSE IT IS AN ENGINE PART, AND THE ENGINE IS PART OF THE POWER TRAIN. I ORDERED A REPLACEMENT OFF EBAY, AND CHANGED IT MYSELF. YOU ONLY HAVE REMOVE FOUR 8MM SCREWS AND THE ELECTRIC PLUG. I ENCOURAGE EVERYONE ELSE TO DO THE SAME. *JB

Vehicle Speed Control
Filed Sep 18, 201355,000 milesVA

I WAS TURNING LEFT INTO A DRIVEWAY AND MY CAR LOST ACCELERATION BUT DID NOT QUIT RUNNING. I PULLED OVER TO THE SIDE OF STREET AND TURNED THE CAR OFF FOR A FEW MINUTES AND THE CAR STARTED BACK UP WITH NO PROBLEM. THERE WAS NO CHECK ENGINE LIGHT OR ANY OTHER INDICATOR THAT SOMETHING WAS WRONG. IT HAPPENED AGAIN SAME DAY SAME THING. IT WORRIES ME THAT I MIGHT BE KILLED THE NEXT TIME. I CALLED THE FORD DEALERSHIP AND WAS TOLD THIS HAS HAPPENED TO SEVERAL OF THEIR CUSTOMERS BUT NO RECALLS ARE ON RECORD. THIS IS VERY DANGEROUS AND FORD SHOULD TAKE A CLOSE LOOK AT THIS BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED. *JB

Engine
Filed Sep 18, 201356,000 milesNC

I WAS DRIVING DOWN THE HIGHWAY AT 65 MPH AND HEARD WHAT SEEMED LIKE A LOUD POP AND RIGHT AWAY I NOTICED MY CAR LOSING POWER AND WHEN I HIT THE GAS THE SPEEDOMETER KEPT GOING DOWN. FORTUNATELY TRAFFIC WAS NOT TOO BAD AND I WAS ABLE TO PULL OFF THE ROAD AND CALL FOR A TRUCK TO TOW ME TO THE DEALERSHIP. WHEN THEY INSPECTED THE CAR THEY STATED THAT I NEEDED A NEW THROTTLE BODY. THE CAR GAVE ABSOLUTELY NO WARNING AND HAD IT BEEN IN DIFFERENT TRAFFIC CONDITIONS COULD HAVE CAUSED A SERIOUS ACCIDENT. *JB

Electrical System
Filed Sep 18, 201323,200 milesMO

AFTER TRAVELING ON THE HIGHWAY @ 60 MILES PER HR, THE CAR LOST ACCELERATION SPEED AND WAS SLOWING DOWN. THE CHECK ENGINE LIGHT AND A WRENCH WAS SHOWN ON THE DASH BOARD.THE CAR WOULD NOT WORK. AFTER I TURNED IT OFF AND WAS ABLE TO RESTART BUT NO SOONER IT HAPPENED AGAIN, UNABLE TO ACCELERATE. THIS HAPPENED TO ME A FEW WEEKS AGO ON MY WAY TO WORK. I WAS TRAVELING 40MPH WHEN I LOST POWER AND COULD NOT ACCELERATE. *TR

Engine
Filed Sep 18, 201360,100 milesAL

CAR IDLING ROUGH, ENGINE STALLS MULTIPLE TIMES WHEN AT IDLE OR SLOW (PARKING LOT) SPEEDS. MULTIPLE OCCURRENCES OVER SEVERAL DAYS. READ THAT IT WAS A VERY COMMON PROBLEM WITH THESE FORD FUSION CARS, BEING THE THROTTLE BODY. VERIFIED WITH MECHANICS. NO TROUBLE CODES GIVEN BY ON BOARD COMPUTER. SEVERAL DAYS LATER, ENGINE STALLED WHILE DRIVING ON THE INTERSTATE AT SPEEDS OF 65-70MPH. THIS HAS CONTINUED HAPPENING FROM TIME TO TIME, EVEN AFTER CLEANING OF THE THROTTLE BODY THAT IS ON NATIONAL BACKORDER. IDLE ISSUES ALSO CONTINUE. STILL NO TROUBLE CODES GIVEN BY THE ON BOARD COMPUTER. *TR

Fuel/Propulsion System
Filed Sep 17, 201356,000 milesIN

IN THE MIDDLE OF MY DRIVE HOME ON THE INTERSTATE AT 60MPH, THE CAR JUST SUDDENLY LOST THE ABILITY TO ACCELERATE. AS I PUT ON MY HAZARD LIGHTS AND BEGAN PULLING OFF TO THE SIDE OF THE INTERSTATE, THE CAR BEGAN MILDLY LURCHING. LUCKILY, I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE INTERSTATE AND GET THE CAR STOPPED. I TURNED THE VEHICLE OFF AND RESTARTED A FEW MINUTES LATER TO FIND THE VEHICLE APPEARING TO BE COMPLETELY FINE. I GOT OFF OF THE INTERSTATE AT THE NEXT EXIT AND LUCKILY MADE IT SAFELY HOME. UPON TAKING THE CAR TO THE DEALERSHIP TO BE LOOKED OVER, I WAS TOLD THE THROTTLE BODY WAS "GUMMED UP" AND WOULD NEED TO BE REPLACED. I AM TOLD THAT THIS TYPE OF REPAIR IS NOT SOMETHING COMMONLY NEEDED TO BE DONE ON A CAR ONLY A FEW YEARS OLD WITH ONLY 56,000 MILES, AND THE SUDDEN LOSS OF ALL ABILITY TO SAFELY CONTROL THE CAR ON THE INTERSTATE IS AN EXTREME SAFETY CONCERN. *TR

Fuel/Propulsion System
Filed Sep 17, 201388,900 milesIN

WHILE DRIVING UPON FOUR OCCASIONS, THE ENGINE STOPPED, RESULTING IN A LOSS OF SPEED AND PULLING OVER TO THE SIDE OF THE ROAD AMID TRAFFIC OR A DRIVING LANE CLOSEST TO THE CURB. I WAS UNABLE TO ACCELERATE, TURNED ON MY HAZARDS AND SLOWLY MANEUVERED TO A STOP. THE "WRENCH" LIGHT IMMEDIATELY ILLUMINATED, WHICH NORMALLY INDICATES A POWERTRAIN ISSUE; HOWEVER, DURING THE 4TH OCCASION, THE WRENCH LIGHT WENT OFF AND THEN THE "CHECK ENGINE" LIGHT ILLUMINATED. AFTER SPEAKING WITH SEVERAL SERVICE PERSONNEL MEMBERS AND RECEIVING GUIDANCE, IT HAS BEEN DETERMINED TO BE THE ELECTRONIC THROTTLE BODY. WHILE QUESTIONING MY VEHICLE'S SERVICE CONCERNS, I ENCOUNTERED ANOTHER INDIVIDUAL AT MY DEALERSHIP WITH THE SAME CAR AND ISSUE, WHICH WAS SOLVED BY REPLACING THE ELECTRONIC THROTTLE BODY. AFTER THE FIRST INCIDENT, I LET THE CAR REST FOR 5 MINUTES, STARTED THE CAR BACK UP WITH EASE AND WITHOUT THE SAME ISSUE FOR 7 DAYS. THE SUBSEQUENT INCIDENCES OCCURRED WITHIN A 3 HOUR PERIOD. ALTHOUGH NOT ON THE HIGHWAY EACH TIME, I FEARED A SEVERE ACCIDENT AND STUCK TO CITY STREETS. *TR

Electronic Stability Control (esc)
Filed Sep 17, 201345,000 milesSC

WHEN I DRIVE ON I26 IN NC GOING UP HILL. GAS PEDDLER JUST QUIT WORKING AND SLOW SPEED DOWN FAST. I WAS HURRY PULL OVER. DANG 18 WHEELER IS PISS OFF ME FOR FRONT OF TRUCK. THEY BLOW HORN LOUD WHICH I KNOW THEY MAD ME. I HAVE NO CHOICE TO PULL FRONT TRUCK BECAUSE THEY CAN SLOW DOWN. I NOT WANT CAR IN MIDDLE OF HWY. THAT SCARE ME. I TURN OFF FOR MIN TO CALM DOWN MY SELF. THEN I TRY START AGAIN AND GAS PEDDLER BACK WORKING. BUT NEXT DAY I WAS IN LOCAL STORE IT DID AGAIN SO I PULL OVER SIDE RD I DID HIT MAILBOX BECAUSE I CAN NOT SPEED UP. FORD DEALER ACT LIKE THEY NOT KNOW WHY. AFTER I READ WEBSITE LEARN THAT MANY OF 2010 FUSION HAVE SAME PROBLEM. I WENT BACK SHOW THE PRINT. HE SAY OHOH YEAH I KNOW THIS THEN SAY 400 DOLLAR CHANGE PART IN JUST 30 MIN. I REFUSE BUY BECAUSE HE LIE TO ME. WHAT CAN I DO? WHAT IS CORRECT PRICE? *TR

Fuel/Propulsion System
Filed Sep 16, 201342,000 milesVA

I WAS DRIVING ON 1-95 IN VIRGINIA IN THE LEFT LANE EARLY IN THE MORNING WITH MY CRUISE CONTROL SET. ALL OF A SUDDEN MY CRUISE CONTROL SHUT OFF AND MY CAR STARTED TO SLOW DOWN VERY FAST. I WAS LUCKY THAT NO ONE WAS BEHIND ME IN THE LEFT LANE OR ELSE I COULD HAVE BEEN IN AN ACCIDENT. AFTER SITTING ON THE SIDE OF THE HIGHWAY FOR A FEW MINUTES I RESTARTED MY CAR AND WAS ABLE TO DRIVE ON THE ROAD AGAIN. ABOUT 30 MINUTES LATER MY CAR DID THE SAME THING WHERE THE GAS PEDAL WOULDN'T WORK AND THE WRENCH LIGHT CAME ON. THE PART OF THE HIGHWAY DID NOT HAVE VERY MANY EXITS SO I HAD TO START MY CAR UP AGAIN IN ORDER TO MAKE IT TO AN EXIT WITH A FORD DEALERSHIP. ONCE AT THE FORD DEALERSHIP I LEFT MY CAR TO BE LOOKED AT THE NEXT DAY. THE FORD DEALERSHIP CALLED ME TO TELL ME IT WAS THE THROTTLE BODY AND IT WAS GOING TO BE $600. I WENT IN TO BUY THE PART TO TRY AND REPLACE IT MYSELF AND TOLD THE CAR DEALERSHIP THAT I WAS VERY UPSET BECAUSE MY CAR WASN'T EVEN 3 YEARS OLD YET AND THAT I WAS STILL PAYING ON MY LOAN. THE SUPERVISOR SAID THEY HAD SEEN THIS ISSUE ON OTHER FUSIONS AND WAS GOING TO ONLY CHARGE ME $300 FOR THE PART AND THEY WOULD HANDLE PAYING FOR THE LABOR COSTS. THIS IS A SERIOUS ISSUE THAT IS VERY DANGEROUS ESPECIALLY WHEN IT HAPPENS ON THE HIGHWAY. *TR

Engine
Filed Sep 16, 201321,497 milesTX

VEHICLE STALLED DURING MORNING TRAFFIC. PULLED TO SIDE AND RESTARTED. STALLED AGAIN. HAD TO GET CAR TOWED TO DEALERSHIP. THROTTLE BODY NEEDED TO BE REPLACED. *TR

Fuel/Propulsion System
Filed Sep 16, 201392,000 milesOH

AS I WAS EXITING RT. 35 TO INTERSTATE 75, A MAJOR TRAFFIC INTERCHANGE, MY 2010 FORD FUSION DIED AND I WAS FORCED TO PULL OVER TO A VERY SLIM BERM AREA TO SHUT IT OFF AND START IT BACK UP AGAIN. IT SEEMS THE THROTTLE BODY WAS "STUCK" AND IT HAD TO BE REPLACED. THIS WAS A VERY DANGEROUS SITUATION THAT I SHOULD NOT HAVE BEEN INVOLVED IN DUE TO SOMETHING FORD KNOWS IS AN ISSUE WITH FUSIONS. PLEASE ENCOURAGE A MANDATORY RECALL SO THAT LIVES ARE NOT LOST! I WAS FORTUNATE TO NOT HAVE CAUSED AN ACCIDENT BUT SOMEONE ELSE MAY NOT BE SO LUCKY. I WOULD HOPE THAT FORD WOULD NOT WANT ANY CASUALTIES ON THEIR CONSCIOUS AND WOULD FIX THIS KNOWN PROBLEM. *TR

Electrical System
Filed Sep 16, 201345,150 milesCA

MY CAR SUDDENLY LOST POWER AND TURNED OFF 3 TIMES IN THE PAST WEEK. THE FIRST TIME AT ABOUT 9PM I WAS DRIVING ON THE FREEWAY WHEN MY CAR SUDDENLY SHUT OFF GOING AT ABOUT 65 MPH. IT WAS SCARY AS THE CAR SEEMED TO JERK AND SWERVE BEFORE SHUTTING OFF. I HAD TO CRUISE OFF TO THE RIGHT BUT WITH TRAFFIC BLOWING BY SO FAST AND MY CAR DROPPING SPEED SUPER FAST I ALMOST GOT INTO A CAR ACCIDENT. I WAS ABLE TO TURN THE CAR BACK ON ABOUT 10 MIN LATER AND GOT OFF THE FREEWAY. ABOUT 5 MILES LATER THE CAR SHUT OFF AGAIN AT A SLOWER SPEED APPX. 15MPH. MY CHECK ENGINE LIGHT CAME ON AND MY CAR NO LONGER STARTED. I GOT TOWED HOME. TODAY 9/16/13 MY CAR STARTED AND I DROVE TO MY NEAREST FORD SERVICE CENTER (SUNRISE FORD NORTH HOLLYWOOD). WHILE ON MY WAY MY CAR SHUT OFF AGAIN. I WAITED 5 MIN. AND IT STARTED AGAIN. MY CAR WAS DIAGNOSED ($150.00) AND I WAS TOLD THAT IT WAS THE ELECTRONIC THROTTLE BODY. TOTAL COST OF REPAIR IS GOING TO COST ME APPRX $480. THIS INCLUDES DIAGNOSTIC, PARTS AND LABOR. OH AND I WAS TOLD THAT THIS PART IS BACK ORDERED. POWERTRAIN WARRANTY DOES NOT COVER THIS ISSUE AND MY 3 YEAR 36000 MILES EXPIRED. I WAS HAVING JERKING PROBLEMS WITH THE CAR AT ABOUT 36,000 MILES, I WAS TOLD THAT MY WARRANTY EXPIRED AND THAT I HAD A BAD BATTERY. *TR

Engine
Filed Sep 15, 201351,500 milesMO

DUE TO THE FAILURE OF THE THROTTLE BODY, THE CAR ENGINE QUITS AT VARIOUS SPEEDS OR WILL NOT ACCELERATE AND STALLS WITH ON COMING TRAFFIC. WHEN THIS HAPPENS, THE CARS POWER BRAKES AND STEERING FAIL TO WORK CREATING A VERY UNSAFE EVENT. FORD HAS HAD HUNDREDS OR THOUSANDS OF PROBLEMS WITH THIS ACCORDING TO THE LOCAL DEALERSHIP, IF FACT THEY HAVE SEVERAL CARS WAITING FOR PARTS (THROTTLE BODY) TO REPAIR IN THEIR BACK LOT. I HAVE BEEN PROMISED BY FORD CUSTOMER SERVICE THE PART WOULD BE SHIPPED FOR OVER THREE OR FOUR WEEKS, BUT THEY HAVE SHIPPED NONE DUE TO THE MANUFACTURE ON BACK ORDER OR PUTTING THE PARTS IN "NEW" CARS TO SELL. WE HAVE NO CHOICE BUT TO KEEP DRIVING THE VEHICLE DOING THIS TIME. FORD REFUSES TO PROVIDE A RENTAL CAR SINCE MY CAR IS "OUT OF WARRANTY", IN THE MEAN TIME, THEY WILL NOT SHIP THE PART TO REPAIR. IF, ACCORDING TO THE DEALERSHIP, THEY ARE HAVING THIS PROBLEM WITH MULTIPLE MODELS, WHY HAS THIS NOT BE A RECALL BY FORD TO FIX OR FURNISH A REPLACEMENT WHILE THEY CAN'T SEND THE PART TO FIX THE SAFETY PROBLEM. (WHEN THE CAR QUITS AT 35-60MPH IN TRAFFIC, THIS IS A SAFETY PROBLEM.) *TR

Vehicle Speed Control
Filed Sep 15, 201358,620 milesVA

WHILE DRIVING APPROXIMATELY 40MPH ON A SIX LANE DIVIDED ROAD, THE WRENCH CAUTION LIGHT APPEARED (INDICATING TRANSMISSION/THROTTLE MALFUNCTION). THE ENGINE RPM IMMEDIATELY DROPPED AND BEGAN FLUCTUATING AROUND 1,000 AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THERE WAS ABSOLUTELY NO RESPONSE TO ACCELERATOR INPUTS. THE DRIVER WAS ABLE TO MANEUVER THE VEHICLE CLEAR OF TRAFFIC. THE MAXIMUM SPEED THAT COULD BE ATTAINED AT THE FLUCTUATING RPM WAS 14 MPH. IT IS A MIRACLE THE VEHICLE WAS NOT IN REAR END COLLISION AS THE POSTED SPEED LIMIT WAS 45MPH. CAR WAS ALLOWED TO IDLE AT THE REDUCED RPM WHILE DRIVER INSPECTED THE ENGINE AND PRESSED THE ACCELERATOR. THE CAR WAS TURNED OFF AND BACK ON (WITH A LITTLE BIT OF TROUBLE TURNING OVER). THE INCIDENT OCCURRED ONCE ON 26AUG2013, FOUR TIMES ON 13SEP2013, AND ONCE ON 14SEP2013. THE CAR HAS NOT BEEN DRIVEN SINCE THE LAST OCCURRENCE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO RECOMMENDED TAKING IT TO A FORD DEALERSHIP DUE TO ONLY HAVING 1,400 MILES LEFT ON THE POWERTRAIN WARRANTY. THE SERVICE DEPARTMENT WAS ABLE TO PULL P2111 CODE. AFTER RECEIVING AN EXORBITANT QUOTE FOR THE REPAIR ($230 FOR PART, $280 FOR LABOR) WITH NO ESTIMATED DELIVERY DATE FOR THE BACKORDERED PART, THE REPAIR WAS DENIED TO ALLOW FOR FURTHER RESEARCH. THE DEALER HAS ABSOLUTELY NO QUALMS RELEASING THE CAR WITH A KNOWN MALFUNCTION, PRESENTING A HAZARD TO THE DRIVER AND OTHERS ON THE ROAD. A CAR THAT IMMEDIATELY DECELERATES SHOULD BE CONSIDERED AS DANGEROUS AS AN UNCOMMANDED ACCELER

Engine
Filed Sep 15, 201368,700 milesNH

I WAS TRAVELING ON A TWO-LANE PAVED ROAD IN A 50 MILE AN HOUR ZONE WHEN I FELT THE CAR START TO DECELERATE. I PUSHED ON THE GAS PEDAL BUT NOTHING HAPPENED AND THE CAR CONTINUED TO SLOW DOWN. I WAS ABLE TO PULL OVER AT THE INTERSECTION OF A SIDE ROAD WHERE I SHUT THE CAR OFF. I STARTED THE CAR BACK UP AND PROCEEDED OUT INTO THE MAIN ROAD. LESS THAN A MILE DOWN THE ROAD THE CAR STARTED TO DECELERATE AGAIN AND I TURNED ONTO MY STREET AND COASTED TO A STOP. BOTH TIMES THE CHECK ENGINE LIGHT AND THE WRENCH ICON ON THE DASH CAME ON. WHEN I HAD THE CAUSE OF THE CHECK ENGINE LIGHT DIAGNOSED, I FOUND OUT THAT THE CAR'S THROTTLE BODY HAD FAILED. I COULD ONLY ORDER THE PART THROUGH A FORD DEALERSHIP AND THE CLOSEST ONE IS 40 MINUTES AWAY FROM ME. *TR

Engine
Filed Sep 15, 201371,800 milesCA

10 MONTHS AGO I PURCHASED A SO CALLED CERTIFIED PRE OWNED CAR, ON OR ABOUT AUG 24TH I WAS DRIVING TO WORK ON A BUSY STREET AT N APPROX SPEED OF 40 MPH WHEN MY CAR SUDDENLY SHUT OFF, I WAS UNABLE TO PULL OVER AND WAS TOWED TO THE NEAREST DEALER. AFTER BEING IN THE SVC DEPT FOR 4 DAYS I WAS TOLD THE ISSUE WAS FIXED AND CHARGED A $100 DEDUCTIBLE FOR NOTHING, AS I WAS LEAVING THE DEALER I NOTICED MY RPMS ACTING UP AND BEFORE I DROVE OFF THE LOT I MADE IT AWARE TO SVC ADVISOR HIS RESPONSE WAS THAT IT WAS NORMAL AFTER THE SVC PERFORMED ON MY CAR AND TO CONTINUE TO DRIVE IT. 2 WEEKS LATER I WAS ON A 8 LANE HWY DRIVING AT A SPEED OF 65-70 MPH AND THE SAME THING HAPPENED. I WAS IN THE MIDDLE OFF ALL LANES AND WAS UNABLE TO GET TO THE SHOULDER IN A SECURE AREA. IT WAS RUSH HOUR TRAFFIC AND I WAS IN EXTREME DANGER EXPECTING A DISASTER TO HAPPEN BEHIND ME. I STAYED IN MY CAR AND MY ROADSIDE ASSISTANCE ARRIVED AND TOOK ME TO MY DEALER, A DAY LATER I WAS TOLD IT WAS THE THROTTLE BODY AND THAT MY WARRANT DID NOT COVER IT AND I WOULD HAVE TO PAY $600+ TO REPAIR, I ASKED THE ADVISOR TO NOT TOUCH THE CAR THAT I WOULD CONSULT AN ATTORNEY AS I FIND IT UNFAIR TO PAY SUCH A SIGNIFICANT AMOUNT OF CASH FOR A SO CALLED CERTIFIED CAR I PURCHASED NOT EVEN A YEAR AGO. COME TO FIND OUT IM NOT ALONE, THERE ARE MANY OTHER ISSUES WITH THIS CAR AND SOMETHING NEEDS TO BE DONE BY FORD ASAP. *TR

Vehicle Speed Control
Filed Sep 14, 201367,778 milesIL

WHEN DRIVING THROUGH A INTERSECTION THE CAR JUST QUITS WORKING ALMOST WERE RAN INTO MANY TIMES. I TOOK THE CAR TO THE FORD DEALER AND THEY ARE REPLACING THE THROTTLE BODY. *TR

Vehicle Speed Control
Filed Sep 14, 201342,000 milesVA

TRAVELING ABOUT 50 MILES PER HOUR AND SUDDENLY NO POWER WHEN TRYING TO ACCELERATE. CAR STARTS SHAKING AND SLOWS TO NOTHING. FORTUNATELY, NO ONE WAS BEHIND ME AT THE TIME BECAUSE THE CAR CONTINUED TO SHAKE & THEN SHUT OFF RIGHT IN THE MIDDLE OF THE HIGHWAY. VERY FRIGHTENING AND SHOCKING. SO THANKFUL MY GRANDSON WAS NOT IN THE CAR WITH ME AT THE TIME. THE 2ND TIME IT OCCURRED, MY HUSBAND WAS DRIVING IT AND HE TURNED OUT ONTO A MAIN HIGHWAY FROM OUR NEIGHBORHOOD & IT TURNED OFF ON HIM. ANOTHER VEHICLE TRAVELING AT LEAST 55 MILES PER HOUR CAME UPON HIM BEFORE HE GOT IT RESTARTED & NEARLY REAR ENDED HIM. THANKFULLY, THEY WERE ABLE TO STOP IN TIME, BUT WERE QUITE ANGRY & BLOWING THEIR HORN BECAUSE THEY ASSUMED SOME FOOL HAD JUST STOPPED IN THE MIDDLE OF A BUSY HIGHWAY! THIS HAPPENS WITH NOT ENOUGH WARNING TO GET OFF THE ROAD & SOMETIMES THAT IS IMPOSSIBLE ANYWAY.THE CAR DID THIS THREE MORE TIMES AS MY HUSBAND DECIDED IT WAS GOING STRAIGHT FOR REPAIR. FORTUNATELY HE HAD CALLED ME & I WAS ABLE TO FOLLOW HIM IN ANOTHER VEHICLE HIM MY HAZARD LIGHTS ON FOR SAFETY.I KEPT A SAFE DISTANCE AND WAS ALERT FOR WHEN IT TURNED OFF. THIS MADE ME TRULY REALIZE, AS IT CONTINUED TO TURN OFF ON HIM, HOW VERY DANGEROUS THIS WAS FOR THE PERSON IN THE FUSION & FOR THE VEHICLE BEHIND THEM OR COMING INTO AN INTERSECTION. I KNEW TO BE AWARE, BUT OTHERS WOULDN'T BE. THIS IS VERY DANGEROUS IN INTERSECTIONS & WHEN PULLING OUT ONTO HIGHWAYS. WE KNOW WE CAN'T DRIVE THIS AND ARE TRYING TO GET IT FIXED, BUT APPAR

Engine
Filed Sep 14, 201326,000 milesTX

THE CAR STALLED OUT COMPLETELY DURING DRIVING, NO POWER WAS LEFT TO DRIVE WITH, LUCKILY IT WAS IN A QUIET STREET!! *TR

Vehicle Speed Control
Filed Sep 14, 201371,000 milesIN

SAT AT STOP SIGN AND WHEN I WENT TO PULL INTO TRAFFIC THE CAR WOULDN'T ACCELERATE AND WENT REAL SLOW AND WAS SPUTTERING. *TR

Fuel System, Gasoline
Filed Sep 14, 201335,275 milesMN

DRIVING AT HIGHWAY SPEED OF 55 MPH VEHICLE SHOOK AND LOST ALL POWER. PRESSING GAS PEDAL DOWN HAD NO EFFECT ON VEHICLE RPM OR SPEED. COASTED TO SIDE OF THE ROAD. ENGINE CONTINUED TO RUN ERRATICALLY. SHUT ENGINE OFF AND WAITED A FEW MINUTES. RESTARTED VEHICLE, APPEARED TO BE FINE. THROTTLE RESPONSE NORMAL. RESUMED DRIVING. AFTER APPROX ONE MILE SAME ISSUE, COMPLETE LOSS OF POWER AT 55 MPH! ATTEMPTED RESTART AGAIN AND APPEARED NORMAL. DROVE 5 MILES AND ISSUE HAPPENED AGAIN!. ATTEMPTED RESTART AND APPEARED NORMAL BUT THIS TIME THE CHECK ENGINE LIGHT WAS ILLUMINATED. PULLED STORED FAULTED CODE - P2111 THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN. LOTS OF REPORTS ON WEB WITH SAME COMMON PROBLEM. THIS PART IS CLEARLY DEFECTIVE AND SHOULD BE RECALLED. GOING TO TAKE TO DEALER FOR REPAIR BUT WILL PROBABLY HAVE TO PAY AS CAR IS OUTSIDE THE 3 YR WARRANTY PERIOD. PART COST IS ~$400 SO NOT LOOKING FORWARD TO THIS BILL. LOSING ENGINE POWER CONTROL AT HIGHWAY SPEEDS HAS A VERY GREAT POTENTIAL TO CAUSE AN ACCIDENT AND IT IS ONLY A MATTER OF TIME BEFORE THIS DEFECTIVE PART IS RESPONSIBLE FOR KILLING SOMEONE. PLEASE ISSUE A RECALL ASAP!! *TR

Engine
Filed Sep 13, 201380,000 milesNC

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A COMPLETE LOSS OF ENGINE POWER WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE ENGINE WAS RESTARTED AFTER SEVERAL ATTEMPTS AND THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED SEVEN TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE RACK AND PINION FAILED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

Vehicle Speed Control
Filed Sep 13, 201358,260 milesME

I WAS SLOWING TO EXIT THE INTERSTATE WHEN THE YELLOW WRENCH LIGHT CAME ON AND THE CAR LOST POWER. I WAS ABLE PULL THE CAR TO THE SIDE OF THE ROAD. THE ENGINE WAS RUNNING EXTREMELY ROUGHLY AND I TURNED IT OFF. AFTER ABOUT 15 SECONDS, I WAS ABLE TO RESTART THE CAR AND IT ACTED NORMALLY. I WAS ABLE TO CONTINUE ON MY WAY. I PARKED THE CAR SEVERAL TIMES AND HAD NORMAL RESTARTS. I HEADED HOME. I ONLY GOT A FEW MILES BEFORE THE YELLOW WRENCH LIGHT CAME ON AND THEN THE YELLOW ENGINE LIGHT. I WAS NOT POSSIBLE AT THIS POINT TO RESTART THE CAR WITHOUT THE YELLOW WRENCH LIGHT COMING ON IMMEDIATELY. I HAD THE CAR TOWED TO A LOCAL DEALERSHIP. THEY DETERMINED THE CAR HAD AN ERROR CODE P2111. THE DEALER REPLACED THE THROTTLEBODY. *TR

Vehicle Speed Control
Filed Sep 13, 201353,000 milesGA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE MAINTENANCE LIGHT. THE FAILURE RECURRED ON THREE OCCASIONS. THE CONTACT WAS ABLE TO PULL OVER AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Engine
Filed Sep 12, 201342,500 milesOH

WHILE TRAVELING ON OHIO ROUTE 306, THE CAR LOST ALL THROTTLE POWER ABRUPTLY, IN HEAVY TRAFFIC. DUE TO THE FAILURE OF THE THROTTLE BODY, I WENT FROM 45 TO ZERO ON AN INCLINE WITH MANY CARS BEHIND ME HONKING. I RESTARTED THE CAR BUT WHILE THE ENGINE WAS RUNNING I HAD NO THROTTLE POWER AT ALL. FORD DOES NOT SEE A PROBLEM HERE AND SAID IT IS NOT A MAJOR ISSUE. HAD MY DAUGHTER BEEN DRIVING AND THIS HAPPENED TO HER, I WOULD HAVE BEEN CONCERNED FOR HER SAFETY WITH THE HEAVY TRAFFIC AND DANGEROUS CONDITIONS GETTING OUT OF THE VEHICLE. THOUGH I WAS NOT AS CONCERNED FOR MYSELF, THE FAILURE PUT ME IN AN EXTREMELY VULNERABLE AND DANGEROUS STATE. *TR

Power Train
Filed Sep 12, 20136,700 milesSC

WHILE DRIVING WITH MY FAMILY (3 YR OLD , 6 MONTH OLD AND MY HUSBAND) THROTTLE SUDDEN STOPPED FUNCTIONING. WE WERE DRIVING ON THE FREEWAY WHEN THIS HAPPENED THE FIRST TIME AND WAS VERY SCARY AND DANGEROUS TO SUDDENLY LOSE SPEED. WHEN WE PULLED OVER AND RESTARTED THE CAR THE THROTTLE RESPONSE SEEMED BACK TO NORMAL. WE HAVE HAD THIS HAPPEN MULTIPLE TIMES A DAY ( AS THIS IS MY FAMILIES ONLY CAR) I AM NOW SCARED TO DRIVE WITH MY GIRLS IN THE CAR. *TR

Power Train
Filed Sep 12, 201391,500 milesOH

WE WERE DRIVING UP A SLIGHT HILL ON A STATE HIGHWAY WITH A 45 MI/HR SPEED LIMIT WHEN THE CAR LOST POWER AND THE YELLOW 'DOGBONE' WRENCH WARNING LIGHT ILLUMINATED. I PULLED TO THE SIDE OF THE ROAD, TURNED THE CAR OFF AND RESTARTED IT, AND CONTINUED TO DRIVE TO OUR DESTINATION. COMING HOME, THE CAR FAILED AGAIN, AND SO ONCE EACH OF THE NEXT THREE DAYS. WE TOOK IT TO OUR DEALER AND HAD TO WAIT A WEEK FOR A NEW THROTTLE BODY TO BE DELIVERED. *TR

Engine
Filed Sep 12, 2013110,000 milesFL

I WAS DRIVING HOME FROM WORK WHEN MY CAR STALLED AND A WRENCH LIGHT CAME ON. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD, TURNED THE CAR OFF AND ON, AND DROVE TO MY MECHANIC. HE DROVE AROUND TO TRY AND RE CREATE THE PROBLEM. AFTER 100 OR SO MILES IT HAPPENED AGAIN AND IT TURNED OUT TO BE CODES P2111 AND P2112 WHICH TURNED OUT TO BE THROTTLE BODY CODES. I HAD TO PAY TO GET THE THROTTLE BODY REPLACED BECAUSE IT IS NOT COVERED UNDER ANY WARRANTY AND IS NOT A RECALLED PART. *TR

Vehicle Speed Control
Filed Sep 11, 201367,850 milesCA

ONGOING ISSUE WITH ACCELERATION DEVELOPED INTO A MALFUNCTION IN THE THROTTLE BODY. I HAD NOTICED INTERMITTENT STUTTERS DURING ACCELERATION AND DECELERATION. THIS TIME, THE CAR LOST POWER TO ACCELERATE, VIBRATED VIOLENTLY, AND FORCED ME TO PULL OVER FOR FEAR OF CAUSING AN ACCIDENT. NOW IT IS RECURRING AND ALTHOUGH THE CODE ERASES AND IT SEEMS TO BE FINE, IT WILL SUDDENLY FAIL TO OPERATE PROPERLY AND CAUSE ME TO CUT OUT OF TRAFFIC AS QUICKLY AS POSSIBLE. *TR

Power Train
Filed Sep 11, 201337,000 milesOH

WRENCH LIGHT CAME ON AND VEHICLE IMMEDIATELY LOST POWER. THIS HAPPENED TWICE ON THE FREEWAY. LUCKILY WE WERE ABLE TO PULL OVER AND NO ACCIDENT OCCURRED. MANAGED TO STOP CAR / RESTART AND MADE OUR WAY TO THE DEALERSHIP. THEY REPLACED THE THROTTLE BODY. VEHICLE WAS JUST PAST THE 3 YEAR/36000 WARRANTY PERIOD. THIS IS VERY DANGEROUS AND WE WERE VERY LUCKY TO NOT GET SLAMMED IN THE REAR FROM THESE INCIDENTS. THIS IS APPARENTLY HAPPENING WITH A LOT OF 2010 FORD FUSIONS. *TR

Engine
Filed Sep 11, 201366,225 milesMI

DRIVING VEHICLE AND THE ENGINE STARTS SURGING AND FAILS TO RESPONSE TO GAS PEDAL MOVEMENT. THE DTC CODE DISPLAYED TWO DAYS LATER WITH CODE READER CONNECT PRE-FAILURE WAS P2111. *TR

Electrical System
Filed Sep 11, 201356,322 milesWI

DRIVING TO WORK ON A BUSY HIGHWAY, GOING APPROXIMATELY 62 MILES PER HOUR, WHEN MY CAR JUST STARTED TO DIE. I WENT FROM 62 MILES PER HOUR, DOWN TO ABOUT 5 MILES PER HOUR IN A FEW SECONDS, MY WRENCH WARNING LIGHT AND CHECK ENGINE LIGHT WERE ON, I CANNOT BELIEVE THAT I WAS NOT REAR ENDED OR THAT I WAS NOT THE CAUSE OF AN ACCIDENT. I PULLED OVER TO THE SIDE OF THE ROAD AS BEST I COULD, TURNED THE CAR OFF. WHEN I RESTARTED IT AND TRIED TO MOVE, IT CHUGGED AND THERE WAS NOT ANY POWER. I SAT FOR ABOUT 15 MINUTES, AND TRIED AGAIN, I WAS ABLE TO GET ANOTHER COUPLE OF MILES TO WORK. I TOOK MY CAR TO THE DEALERSHIP AND THEY STATED THAT IT WAS THE THROTTLE BODY, THE COST IS $425.00 PLUS TAX TO FIX, MADE ME SICK. AFTER SEEING ALL OF THE COMPLAINTS ABOUT THIS, I CANNOT BELIEVE THAT THE THROTTLE BODY IS NOT A RECALL ITEM, IT IS TRULY A SAFETY CONCERN. MY CAR IS A 2010 FUSION, I HAD TO SPEND $325.00 AT 30,000 MILES FOR NEW ROTORS, SO THIS REALLY IS UPSETTING. *TR

Power Train
Filed Sep 11, 201366,900 milesMI

THIS IS THE THIRD INCIDENT (DIFFERENT DAYS) WHERE I'VE BEEN DRIVING AND THE CAR STARTS TO LOSE POWER. THE WRENCH LIGHT CAME ON AND THE CAR STUTTERS AND LOSES POWER. THE PAST TWO TIMES (DIFFERENT DAYS), IT HAPPENED ONCE AND I SHUT THE CAR OFF AND RESTARTED AND IT WAS FINE. TODAY I WENT 3-4 MILES IN THE CITY AND IT HAPPENED 5-6 TIMES IN A SHORT PERIOD. I HAVE A SCHEDULED APPOINTMENT WITH THE FORD DEALERSHIP IN OUR AREA. THEY SAID THEY DO THIS SAME REPAIR (THROTTLE) 2-3 TIMES A WEEK. I AM VERY FRUSTRATED AND DISGUSTED WITH FORD. THERE HAVE BEEN NUMEROUS REPORTS AND STILL NO RECALL. ARE THEY WAITING UNTIL SOMEONE GETS KILLED BEFORE THEY WILL DO SOMETHING? THE DEALERSHIP SAID IT WOULD COST ABOUT $500 AND LUCKILY THEY HAVE THE PART IN STOCK. *TR

Vehicle Speed Control
Filed Sep 11, 201329,000 milesMO

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

Engine
Filed Sep 11, 201364,400 milesVA

WHILE TRAVELING ON I64 SUNDAY SEPTEMBER 8TH ON THE WAY HOME FROM WILLIAMSBURG , MY CAR , WHILE IN A LOT OF HEAVY TRAFFIC ON THE INTERSTATE , STALLED AND THE " WRENCH " LIGHT CAME ON . LUCKILY I HAD GOOD CONTROL OF THE CAR TO PULL OFF THE INTERSTATE . THE CAR LOST ALL POWER AND WOULDN'T RESPONSE TO THROTTLE INPUT. THE CAR WAS SHUT OFF AND AFTER 10 MINUTES, ATTEMPT TO RESTART CAR WHICH WAS SUCCESSFUL. CAR RUN NORMALLY FOR ABOUT 140 ADDITIONAL MILES, THEN STALLED TO LOW POWER AND LACK OF THROTTLE RESPONSE YET AGAIN. TURNING OFF AND THEN TURNING BACK ON WAS UNSUCCESSFUL IN GETTING THE VEHICLE TO RUN NORMAL AGAIN. TOW TRUCK WAS CALLED AND VEHICLE TOWED TO LOCAL FORD DEALERSHIP. WAS INFORMED THAT THE THROTTLE BODY WAS THE CULPRIT AND WAS ON BACKORDER. IF THIS IS A KNOWN PROBLEM, WHY ARE PEOPLE BEING PUT AT RISK FOR SERIOUS INJURY OR DEATH, WITHOUT BEING INFORMED OF THE POTENTIAL OF PROBABLE STALLING. *TR

Vehicle Speed Control
Filed Sep 10, 201336,000 milesNJ

MY CAR'S THROTTLE HAS FAILED ABOUT 20 TIMES OVER THE LAST FEW DAYS. ABOUT 10 OF THOSE FAILURES OCCURRED ON A DANGEROUS INTERSTATE HIGHWAY IN HEAVY TRAFFIC. THE CAR LOSES THROTTLE AND MUST BE PULLED TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED EACH TIME. THE POTENTIAL FOR AN ACCIDENT WAS HIGH AND I CONSIDER MYSELF LUCKY. *TR

Fuel/Propulsion System
Filed Sep 10, 201375,800 milesIN

I WAS TRAVELING ON I-65 AT APPROXIMATELY 65 MPH IN THE FAR LEFT LANE WHEN I LOST ACCELERATION. THE THROTTLE CONTROL/DRIVETRAIN MALFUNCTION LIGHT CAME ON AND I WAS RAPIDLY SLOWING IN DENSE TRAFFIC WITH NOWHERE TO LULL OFF ON THE LEFT SIDE. I WAS ABLE TO PULL OFF TO THE RIGHT THROUGH 3 LANES OF TRAFFIC AS THE CAR SHUT OFF. I CALLED MY MECHANIC WHO ADVISED ME TO RESTART IT AND DRIVE TO SAFETY IF POSSIBLE. I DONE SO AND THE WARNING LIGHT WAS GONE AND THE CAR RAN NORMALLY. I TOOK IT TO MY FATHER'S WHO USED A CODE SCANNER AND FOUND A SAVED CODE OF P2111. THIS IS THE CODE FOR TAC STUCK OPEN. AFTER INVESTIGATION I FOUND THAT FORD HAS NUMEROUS FAULTY THROTTLE BODY UNITS WHICH REQUIRE REPLACEMENT. I BELIEVE THE SHEER VOLUME OF THESE ISSUES ARE INDICATIVE OF A BAD PRODUCT WHICH PRODUCES A SIGNIFICANT SAFETY HAZARD. I COULD HAVE STALLED AND CAUSED A SERIOUS ACCIDENT IF I WASN'T ABLE TO GET TO THE RIGHT IN TIME. THIS ALSO COULD POSE A RISK IF SOMEONE WAS TURNING LEFT THROUGH TRAFFIC. *TR

Vehicle Speed Control
Filed Sep 10, 201363,500 milesIN

WEDNESDAY, TWO DAYS BEFORE THE INCIDENT I HAD TAKEN MY VEHICLE TO FORD FOR THE $423.74 RECOMMENDED 60,000 MILES SERVICE. THE CAR HAD NEVER STALLED BEFORE THIS SCHEDULED SERVICE. FRIDAY I WAS TRAVELING ON A THREE LANE INTERSTATE IN TRAFFIC AND PASSING A VEHICLE IN THE LEFT HAND LANE WHEN I REALIZED THAT I HAD COMPLETELY LOST POWER. EVERYTHING WAS WORKING, STEERING, AIR, RADIO, ETC. BUT THERE WAS NO POWER WHEN PRESSING THE GAS PEDAL. I WAS PLACED IN A DANGEROUS SITUATION AS I MADE MY WAY WITHOUT POWER TO THE RIGHT HAND LANE AND THE SIDE OF THE ROAD COASTING SLOWLY. AS I SLOWED I ONCE TRIED MOVING THE CAR FROM DRIVE TO LOW BUT STILL NO POWER. WHEN MY CAR HAD ALMOST STOPPED I COULD FEEL A BUMPY LOW POWER AS I PRESSED THE GAS. THE CAR STOPPED AND I TURNED OFF THE ENGINE. I IMMEDIATELY TRIED TO START THE CAR AGAIN BUT NOTHING HAPPENED. IT WAS LIKE THE STARTER WAS BAD, BUT AFTER 5 MINUTES THE CAR STARTED AND BEHAVED NORMALLY. I IMMEDIATELY TOOK THE CAR BACK TO THE FORD DEALER AND WAS TOLD IT WAS THE THROTTLE BODY AND THAT THERE IS A PROBLEM WITH IT BUT NOT A RECALL. IT COSTS OVER $500 TO FIX. I WAS LUCKY NOT TO HAVE BEEN INVOLVED IN AN ACCIDENT BECAUSE OF THIS PROBLEM. THERE NEEDS TO BE A RECALL. THIS IS UNACCEPTABLE. *TR

Engine
Filed Sep 10, 201370,000 milesCT

WAS DRIVING ON A STATE ROAD GOING APPROXIMATELY 40-45 MPH. BEGAN TO ACCELERATE TO GO UP AN INCLINE AND THEN ENGINE SPUTTERED AND THEN SHUT OFF. SAME THING HAPPENED A WEEK LATER GOING ABOUT 5-10 MPH WHILE ACCELERATING FROM A STOP SIGN ON A RESIDENTIAL STREET. TOOK THE CAR TO THE DEALERSHIP AND THE PROBLEM WAS A BAD THROTTLE BODY WHICH WAS REPLACED. *TR

Vehicle Speed Control
Filed Sep 10, 201366,600 milesFL

THROTTLE BODY FAULTS W/OUT WARNING (FORD PART 9E926). WHEN DRIVING AT HIGHWAY SPEED THE ENGINE LIGHT (WRENCH) APPEARED AND THE CAR ABRUPTLY LOST ACCELERATION DECREASING IMMEDIATELY FROM 70 MPH TO APPROX 10 MPH IN HIGH SPEED INTERSTATE TRAFFIC. ENGINE IDLE BOUNCED BETWEEN 1.5 AND 3.5 RPM CAUSING THE CAR TO JERK AND FEEL LIKE IT WAS GOING TO STALL. I WAS DRIVING WITH MY 5 YEAR OLD SON AND WAS ALMOST REAR ENDED AND NEARLY STRUCK SEVERAL TIMES BY OTHER CARS ON THE INTERSTATE STILL TRAVELING AT A HIGH RATE OF SPEED WHILE I HAD TO SWITCH LANES LIMPING AT 10MPH. I WAS ABLE TO RESTART THE CAR AND CLEAR THE ENGINE ERROR AFTER I REACHED THE SHOULD AND PROCEED. HOWEVER THIS HAS CONTINUED TO OCCUR AND EVEN WHEN THE CAR IS RUNNING WITHOUT THE ENGINE LIGHT THE RPM BOUNCES AROUND AND THE ENGINE WILL NOT IDLE PROPERLY. THE SECOND TIME THIS HAPPENED I WAS IN THE MIDDLE OF A BUSY INTERSECTION AND LOST THRUST STALLING AND BLOCKING ONCOMING TRAFFIC. IN THE LAST MONTH I WOULD ESTIMATE THIS HAS OCCURRED 3-4 TIMES PER WEEK DURING NORMAL DRIVING. I CONTACTED FORD AND WAS INFORMED THERE WAS NO RECALL HOWEVER THE PART IS ON INDEFINITE BACK-ORDER AND UNAVAILABLE TO ME FOR REPAIR. IT MAY BE SEVERAL WEEKS BEFORE I CAN EVEN OBTAIN THE PART. I AM FORCED TO DRIVE THIS CAR NOT KNOWING WHEN IT'S GOING TO SHUT DOWN AGAIN AND HOPING THAT I AM NOT INVOLVED IN AN ACCIDENT WHILE I WAIT FOR THE PART. THIS IS ENTIRELY UNACCEPTABLE. *TR

Engine
Filed Sep 10, 201337,000 milesDC

WHILE DRIVING ON THE HIGHWAY, VEHICLE EXPERIENCED IMMEDIATE, SUDDEN AND COMPLETE LOSS OF ENGINE POWER (ENGINE WOULD NOT RESPOND TO THROTTLE DEPRESSION AND REMAINED AT IDLE) WITH ASSOCIATED YELLOW MAINTENANCE WRENCH ILLUMINATED ON INSTRUMENT CLUSTER. DRIVER HAD TO EXECUTE A DANGEROUS DECELERATING 4 LANE CHANGE TO STOP VEHICLE ON A LIMITED AND NARROW SHOULDER. AFTER RESTARTING VEHICLE, THE LIGHT DISAPPEARED, AND THE VEHICLE WAS ABLE TO BE DRIVEN BEFORE SAME MECHANICAL FAILURE OCCURRED AFTER 1 MILE. VEHICLE WAS DRIVEN 10 MILES TO NEAREST FORD DEALER AT SLOW SPEEDS AND BACK ROADS. POWER LOSS OCCURRED APPROXIMATELY 8 MORE TIMES WHILE ENROUTE TO DEALER. EXTREMELY DANGEROUS AND INSIDIOUS MODE OF FAILURE WITHOUT WARNING. COULD HAVE EASILY RESULTED IN A FATAL CRASH IF IT HAD OCCURRED DURING A HIGHWAY MERGE OR CROSSING TRAFFIC SITUATION. CONSPICUOUSLY CONVENIENT TIMING OF FAILURE 2 MONTHS AND 1000 MILES AFTER WARRANTY EXPIRATION. AFTER DIALOGUE WITH FORD CUSTOMER SERVICE, FORD DID NOT REIMBURSE OR COVER ANY OF REPAIR COSTS. *TR

Engine
Filed Sep 10, 201339,000 milesDC

SECOND ENGINE/POWER TRAIN FAILURE WITHIN 4,000 MILES OF VEHICLE 36 MONTH, 36,000 MILE WARRANTY EXPIRATION (FIRST FAILURE WAS A TOTAL POWER LOSS AT HIGH WAY SPEEDS WITHIN 1,000 MILES OF WARRANTY EXPIRATION). VEHICLE SUDDENLY BEGAN JERKING, SHUTTERING AND HESITATING UPON FIRST ACCELERATION. FORD EVALUATED MASS FLOW SENSOR TO BE FAULTY AND REPLACED AT $425 COST IN ADDITION TO $50 RENTAL CAR. UPON CONSULTATION WITH FORD CUSTOMER SERVICE, NO COSTS WERE COVERED OR REIMBURSED. MY WIFE OFTEN TRAVELS ALONE WITH MY CHILDREN, SO WE PURCHASE NEW CARS SPECIFICALLY TO AVOID SUCH BREAK DOWNS AND MAINTENANCE PROBLEMS. WE PAID CASH FOR THIS VEHICLE, AND COULD BUY A NEW BMW 760IL TOMORROW FREE AND CLEAR. INSTEAD, WE BOUGHT A FORD FUSION TO SHOW SUPPORT FOR THE AMERICAN AUTO INDUSTRY. UNDERSTAND THAT MECHANICAL FAILURES HAPPEN, BUT VERY DISAPPOINTED WITH FORD CUSTOMER SERVICE FOR NOT REIMBURSING OR ISSUING RECALLS FOR THESE KNOWN MANUFACTURER DEFECTS OCCURRING ON ESSENTIALLY NEW FIRST OWNER CARS < 40,000 MILES. WILL NEVER BUY A FORD AGAIN. *TR

Power Train
Filed Sep 10, 201352,000 milesMO

I WAS TRAVELING ON INTERSTATE AT 65-70 MPH, WHEN MY FUSION'S RPM'S ALL OF A SUDDEN DROPPED TO 1 AND WOULD NOT REACT TO THE GAS PEDAL, LUCKILY I WAS IN THE SLOW LANE AND MANAGED TO COAST OFF THE INTERSTATE. FORTUNATELY FOR ME THIS WAS DURING NON-RUSH HOUR TRAFFIC, OTHERWISE IT COULD HAVE BEEN QUITE DANGEROUS WITH NOT BEING ABLE TO GET OUT OF THE WAY OF CONTINUED INTERSTATE TRAFFIC. AFTER TURNING THE VEHICLE OFF AND SITTING FOR A FEW MINUTES, I WAS ABLE TO START THE ENGINE AND CONTINUE TO MY POINT OF DESTINATION. I GOOGLED THE PROBLEM AND FOUND THAT THE CAUSE IS A FAULTY THROTTLE BODY. I CALLED THE LOCAL FORD DEALERSHIP, WHERE I WAS ADVISED THE PART WAS ON A LENGTHY BACK ORDER AND DUE TO ME BEING JUST OUTSIDE MY WARRANTY, THE HEFTY REPAIR COST OF BETWEEN $500 AND $600 WOULD BE MY RESPONSIBILITY. THIS IS A KNOWN PARTY FAILURE ON MANY FORDS AND IT APPEARS THEY'VE EVEN REDESIGNED THE PART DUE TO THE ISSUES. THERE IS CURRENTLY AN OPEN INVESTIGATION WITH NHTSA ON THIS ISSUE. HOPEFULLY IT WILL NOT TAKE SOMETHING AS SERIOUS AS A FATALITY FOR FORD TO SEE THEY NEED TO HAVE AN IMMEDIATE RECALL. I HAVE HAD THE INCIDENT OCCUR TWO MORE TIMES SINCE THE ORIGINAL INCIDENT DATE. ONCE AGAIN ON INTERSTATE AT INTERSTATE SPEED AND ONCE IN CITY DRIVING, IT OCCURRED AS I WAS PULLING OUT FROM A PARKING LOT, AGAINST TRAFFIC ONTO A MAJOR CITY THOROUGHFARE. AGAIN, FORTUNATE FOR THE LIGHTER TRAFFIC TIME AND THE ABILITY TO COAST TO THE CENTER TURN LANE TO TURN THE VEHICLE OFF AND WAIT TO RESTART. THE DEALE

Power Train
Filed Sep 10, 201337,974 milesGA

CAR WOULD STALL WHILE DRIVING AND THE WRENCH AND ENGINE LIGHT WOULD COME ON. WENT TO AUTOZONE TO GET A FREE ENGINE CHECK CODE. IT WAS P2111. UPON FURTHER RESEARCH, LOOKS LIKE FORD HAD RELEASED A NEW THROTTLE BODY PART IN ITS NEW VERSIONS WITHOUT DOING A RECALL ON ITS PAST VERSIONS. HOPEFULLY THIS CAN HELP SAVES LIVES INCASE SOMEONE GETS STALLED ON THE FREEWAY GOING 70MPH +. *TR

Power Train
Filed Sep 10, 201352,000 milesNC

WHILE GOING TO FIRST TO SECOND GEAR THE ENGINE SUDDENLY SHUDDERS AND I LOST POWER AND THE "WRENCH" SYMBOL ON THE DASH CAME ON. THE ENGINE WAS STILL RUNNING, VERY ROUGHLY, BUT WOULD NOT ACCELERATE. THE BRAKES STILL WORKED AND I PULLED OVER. I WAS ABLE TO RESTART THE ENGINE WITH SOME DIFFICULTY. THIS HAS HAPPENED FOUR TIMES. THE FIRST TIME I THOUGHT I WAS IN TOO LOW OF A GEAR AND STALLED IT. BUT SINCE I REALIZED IT HAS ONLY HAPPENED WHILE ACCELERATING AND GOING FROM FIRST TO SECOND GEAR. *TR

Vehicle Speed Control
Filed Sep 10, 2013CA

WHILE ON HIGHWAY THE VEHICLE STUTTERED, LOST ALL THROTTLE POWER (NO ACCELERATION) AND THE WRENCH LIGHT CAME ON. HAD TO PULL OVER TO THE NEAREST SHOULDER WHILE LOSING SPEED. ONCE STOPPED THE CAR JITTERED AND TUGGED AND CONTINUED TO DO SO EVEN WHILE IN PARK! AFTER TURNING THE VEHICLE OFF AND THEN WAITING A WHILE, IT STARTED UP WITHOUT THE ISSUE AND WITHOUT THE WRENCH LIGHT ON. AFTER TAKING IT TO THE FORD DEALERSHIP THEY TOLD US IT WAS THE THROTTLE BODY AND THAT WE WOULD HAVE TO WAIT UNTIL IT WAS ORDERED BECAUSE IT WAS BACKORDERED AND ALSO THEY SAID WE WOULD NOT BE COVERED FOR THIS UNDER WARRANTY. I SUSPECT THEY KNOW OF THEIR FAULTY PRODUCTS AND HAD THE AUDACITY TO CHARGE SO MUCH TO GET IT FIXED. THIS IS TRULY A SAFETY HAZARD. *TR

Vehicle Speed Control
Filed Sep 10, 201333,655 milesTX

WHILE I WAS DRIVING, THE CAR WOULD LOOSE POWER. IT WOULD NOT DIE BUT WOULD NOT HAVE ANY ACCELERATION. WHEN I PULLED OFF THE ROAD THE IDLE WOULD GET VERY ROUGH. I SHUT THE CAR OFF AND STARTED IT BACK UP, THEN IT WOULD OPERATE PROPERLY FOR AWHILE. THEN IT WOULD DO THE SAME THING AT DIFFERENT TIMES AND DIFFERENT SPEEDS. *TR

Power Train
Filed Sep 10, 201360,000 milesIN

MY CAR DIED OUT IN THE MIDDLE OF THE ROAD AFTER PICKING UP MY DAUGHTER FROM SCHOOL. LUCKILY NO ONE WAS INJURED... YET. THERE ARE THOUSANDS OF REPORTS OF THIS SAME PROBLEM AND FORD ACKNOWLEDGES THE PART AS DEFECTIVE, ALTHOUGH THERE HAS BEEN NO FORMAL RECALL. HOPEFULLY FORD WILL DO RIGHT BY THE AMERICAN PEOPLE BEFORE A HORRIBLE TRAGEDY BEFALLS A FAMILY DUE TO THEIR NEGLIGENCE. *TR

Engine
Filed Sep 10, 201349,303 milesTX

DROVE OFF FROM WORK AND SHORTLY AFTER I NOTICED THE CAR SLOWED DOWN AND STARTED TO VIBRATE AND FINALLY LOST POWER. I WAS ABLE TO PULL OVER, I TURNED OFF CAR THEN TRIED TO RESTART BUT IT DID THE SAME THING. I THEN DECIDED TO SHUT IT OFF AGAIN AND GIVE IT MORE TIME SURELY AFTER A FEW MINUTES IT SEEMED TO BE FINE BUT RIGHT BEFORE GETTING HOME IT HAPPENED AGAIN. HUSBAND DROVE TO AUTOZONE AND HAD A DIAGNOSTIC CHECK AND RESULTS WERE..."TROUBLE SHOOTING PROBLEM FROM AUTO ZONE CODE P2111 THE THROTTLE ACTUATOR CONTROL SYSTEM". *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →